customer service representative Jobs in Lahore Pakistan

customer service representative

customer sales representative Jobs in Lahore Pakistan

customer sales representative

customer support executive Jobs in Lahore Pakistan

customer support executive

customer success specialist Jobs in Lahore Pakistan

customer success specialist

customer services representative Jobs in Lahore Pakistan

customer services representative

customer relations specialist

BB Holdings

Customer Relations Specialist Location: Lahore (On-site) Job Type: Full-timeWe are looking for a highly motivated and customer-focused Customer Relations Specialist to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK and USA-based campaigns. However, freshers with excellent communication skills and a strong passion for customer service are also encouraged to apply.As a Customer Relations Specialist, you will be the primary point of contact for our clients, responsible for delivering exceptional support, resolving issues efficiently, and ensuring a positive overall customer experience.Key Responsibilities<ul><li>Respond to customer inquiries, concerns, and support requests via phone and email in a timely and professional manner</li><li>Resolve customer complaints and troubleshoot technical issues to ensure high levels of customer satisfaction</li><li>Maintain comprehensive knowledge of our products and services, staying up to date on new features and updates</li><li>Process orders, returns, and exchanges; escalate issues to relevant departments as needed</li><li>Accurately log and track customer interactions using CRM tools for future reference and reporting</li><li>Follow up on unresolved issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal departments (e.g., Sales, Product Development, and Marketing) to address client needs and improve service delivery</li><li>Share feedback and insights on recurring issues or customer trends to support process improvements</li><li>Participate in ongoing training to enhance service skills and product knowledge</li></ul>Qualifications<ul><li>Fresh graduates are welcome to apply</li><li>1.5 to 2 years of experience in a customer support or client services role is preferred</li><li>Strong communication skills in both verbal and written English, with a professional and empathetic tone</li><li>Excellent problem-solving abilities and the confidence to manage challenging situations</li><li>Ability to multitask and handle multiple client issues simultaneously</li><li>Comfortable working under pressure and meeting deadlines while maintaining accuracy</li><li>A positive, proactive attitude and a passion for customer success</li><li>Experience in technical troubleshooting or in an international BPO/call center environment is a plus.</li><li>Age Limit: Under 40</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth and professional development</li><li>A supportive, collaborative, and dynamic team environment</li><li>A chance to work with a diverse group focused on delivering top-tier customer experiences</li></ul>Perks &amp; Benefits<ul><li>Monday to Friday schedule</li><li>Weekends off</li><li>No rotational shifts or off</li><li>Lunch on the house! (Enjoy delicious Desi, Chinese, Continental, and Fast Food options.)</li></ul>Shift Timings<ul><li>Summer: 01:00 PM &ndash; 10:00 PM</li><li>Winter: 02:00 PM &ndash; 11:00 PM</li></ul>Note: This is an on-site role. Remote work is not available for this position. Commute: Applicants must be able to commute to Lahore.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Relations Specialist

Steps Ahead Pakistan

<div>
 
 Position Title:
 
 Customer Relations Officer
 
 
 
 Location:
 
 Wapda Town, Lahore
 
 
 
 Job Summary:
 
 
 
 We are looking for a
 
 Customer Relations Officer
 
 to manage client interactions, handle data entry tasks, make follow-up calls, and support revenue generation through excellent customer service. The ideal candidate will be friendly, organized, and proactive in ensuring customer satisfaction and smooth front-desk operations.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Manage incoming and outgoing customer calls in a professional manner.
 </li>
 <li>
 Conduct follow-up calls with clients to ensure service satisfaction and build lasting relationships.
 </li>
 <li>
 Handle customer queries, appointments, and complaints efficiently and courteously.
 </li>
 <li>
 Perform data entry and maintain accurate customer records in the system.
 </li>
 <li>
 Support revenue generation by promoting clinic services.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelors degree
 </li>
 <li>
 0-1 years of experience in customer service, sales,
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Proficient in MS Office and data entry tasks.
 </li>
 <li>
 Friendly, patient, and customer-focused attitude.
 
 
 
 </li>
 </ul>
 
 Applications Deadline: 03-Nov-2025
 
</div>

Customer Relations Officer - Lahore

Luminey

Job Title: Customer Service Representative (Female)Location: Bahria Town, Lahore Job Type: Full-Time (On-site)Timing: 10am-6pm (Mon-Sat)About the Role:We are looking for a confident and customer-oriented Customer Service Representative (Female) to join our team in Bahria Town, Lahore. The selected candidate will handle client communication, provide project updates, and ensure customer satisfaction throughout the construction process.Key Responsibilities:<ul><li>Communicate effectively with clients through calls, messages, and meetings.</li><li>Understand client requirements and coordinate with internal departments for smooth project execution.</li><li>Provide timely updates to clients regarding project progress.</li><li>Manage client feedback and resolve issues professionally.</li><li>Assist in preparing quotations, proposals, and documentation.</li><li>Maintain accurate records of client interactions and follow-ups.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1&ndash;2 years of experience in client servicing or customer relations (preferably in construction, interior design, or real estate).</li><li>Excellent communication and interpersonal skills.</li><li>Presentable, confident, and well-spoken personality.</li><li>Strong organizational and multitasking abilities.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

Customer Service Representative (Bahria Town)

Billing Freedom

NIGHT SHIFT 5pm-2am We&rsquo;re looking for a proactive, empathetic, and results-driven Customer Success Specialist to join our growing team. The ideal candidate will serve as the primary point of contact for our clients &mdash; ensuring they are supported, informed, and achieving success with our products and services.Key Responsibilities:<ul><li>Build and maintain strong relationships with clients, acting as their trusted advisor.</li><li>Guide new customers through onboarding and training processes.</li><li>Monitor customer satisfaction and take proactive measures to improve retention.</li><li>Collaborate with internal teams (Sales, Product, Operations) to resolve issues efficiently.</li><li>Identify opportunities for upselling or cross-selling based on customer needs.</li><li>Track customer interactions and maintain detailed CRM documentation.</li><li>Provide timely updates, insights, and reports to management on client health and engagement.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field.</li><li>1&ndash;3 years of experience in Customer Success, Account Management, or Client Relations.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities with a focus on customer satisfaction.</li><li>Ability to multitask and thrive in a fast-paced environment.</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>This is a night on-site shift, 5pm-2am. Are you willing to working during these hours?</li></ul>Work Location: In person

Customer Success Specialist

Haideri Consultants (SMC-Private) Limited

Haideri Consultants is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls and emails in a professional manner</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to address client concerns</li><li>Provide information about our recruitment services and processes</li><li>Follow up on client applications and ensure timely communication</li></ul>Qualifications:<ul><li>Proven experience in customer service or a similar role</li><li>Excellent communication and interpersonal skills</li><li>Proficiency in MS Office and CRM systems</li><li>Ability to multitask and stay calm under pressure</li><li>Fluency in Urdu (English is a plus)</li><li>Minimum education: Intermediate or Bachelor</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR) Female

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Senior HR SpecialistLocation: Al Haadi Mobilya &ndash; Lahore Department: Human Resources Job Type: Full-TimeAbout Al Haadi Mobilya:Al Haadi Mobilya is a premium furniture and lifestyle brand representing world-renowned Turkish furniture houses, offering elegant, modern, and high-quality home solutions. With a commitment to excellence, craftsmanship, and customer satisfaction, Al Haadi Mobilya continues to redefine luxury living in Pakistan.Position Overview:We are seeking an experienced and proactive Senior HR Specialist to lead and support the HR function at our Lahore office. The ideal candidate will manage end-to-end HR operations, including recruitment, performance management, training, employee relations, and HR compliance. This role requires a strategic thinker who can align HR practices with organizational goals while fostering a positive and high-performing workplace culture.Key Responsibilities:<ul><li>Oversee the full employee lifecycle, including recruitment, onboarding, performance management, and offboarding.</li><li>Develop and implement HR policies, procedures, and best practices in line with company objectives.</li><li>Partner with department heads to understand staffing needs and ensure timely recruitment and selection.</li><li>Lead employee engagement, retention, and recognition initiatives.</li><li>Manage payroll coordination, attendance, and benefits administration in collaboration with the accounts team.</li><li>Handle employee relations matters with professionalism, ensuring compliance with labor laws and company policies.</li><li>Conduct training needs analysis and coordinate skill development programs.</li><li>Prepare HR reports and analytics for management review.</li><li>Support organizational development, culture building, and succession planning.</li><li>Ensure compliance with all relevant employment regulations and maintain accurate HR records.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Human Resource Management, Business Administration, or a related field.</li><li>4&ndash;7 years of progressive HR experience, preferably in retail, furniture, or manufacturing sectors.</li><li>Strong knowledge of HR laws, policies, and best practices in Pakistan.</li><li>Excellent communication, interpersonal, and conflict-resolution skills.</li><li>Proficiency in MS Office and HRIS systems.</li><li>Strong analytical, organizational, and problem-solving abilities.</li><li>Ability to work independently while collaborating across departments.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>A dynamic and collaborative work environment.</li><li>Opportunities for professional growth and career advancement.</li><li>Exposure to a premium international furniture brand.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Senior HR Specialist

Grey Media Group

Job Title: Customer Outreach Consultant Location: Gulberg 2, Lahore Employment Type: Full-timeAbout the Role: We&rsquo;re looking for a proactive and articulate Customer Outreach Consultant to join our team. In this role, you&rsquo;ll connect with potential and existing customers through outbound calls and emails, helping them discover solutions that best meet their needs. You&rsquo;ll focus on communication, relationship-building, and delivering an exceptional customer experience &mdash; not just selling a product.Key Responsibilities:<ul><li>Conduct proactive outreach to potential and existing customers.</li><li>Clearly communicate company services and solutions to generate interest.</li><li>Identify customer needs, preferences, and goals through effective conversations.</li><li>Schedule follow-up calls or forward qualified leads to the relevant teams.</li><li>Keep detailed and accurate records of all interactions in CRM systems.</li><li>Collaborate with marketing and service departments to improve outreach strategies.</li><li>Ensure a professional, helpful, and positive experience in every interaction.</li></ul>Qualifications:<ul><li>06 months to 1 year of experience in customer outreach, consulting, or customer service (preferred).</li><li>Excellent verbal and written communication skills.</li><li>Strong listening and problem-solving abilities.</li><li>Comfortable handling a high volume of outbound calls and emails.</li><li>Tech-savvy with familiarity in CRM tools and communication platforms.</li><li>Self-motivated, organized, and eager to grow in a dynamic environment.</li></ul>Why Join Us:<ul><li>Competitive salary with performance-based bonuses.</li><li>Supportive and collaborative work culture.</li><li>Professional development and clear growth opportunities.</li></ul>If you enjoy meaningful conversations, helping customers find the right solutions, and being part of a growing team, we&rsquo;d love to hear from you.Apply now to start your journey as a Customer Outreach Consultant at Grey TechJob Type: Full-timeWork Location: In person

Customer Outreach Consultant

Explore 825+ Customer relations specialist in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.