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customer relationship management specialist

<div>
 
 
 Company Description
 
 
 
 
 
 We suggest you enter details here.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site role for a Customer Relationship Management Specialist located in Kuwait City. The CRM Specialist will be responsible for managing relationships with clients, analyzing customer data, developing and implementing customer retention strategies, and ensuring customer satisfaction. The role includes managing CRM systems, coordinating with sales teams to optimize client interactions, and assisting in process improvements. The specialist will also oversee customer feedback and work towards enhancing loyalty and engagement.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Experience with Customer Relationship Management (CRM) and Sales processes
 </li>
 <li>
 Strong Analytical Skills to evaluate customer data and support decision-making
 </li>
 <li>
 Excellent Communication skills, both written and verbal, to effectively interact with clients and teams
 </li>
 <li>
 Project Management skills to coordinate and manage CRM-related initiatives efficiently
 </li>
 <li>
 Proficiency in relevant CRM software and tools
 </li>
 <li>
 Problem-solving abilities and attention to detail
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field is preferred
 </li>
 <li>
 Prior experience in a similar role is an advantage
 </li>
 </ul>
</div>

Customer Relationship Management Specialist

Dahua Technology Co. LTD

<div>
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Manage and cultivate relationship with key Account CCTV Customers (mainly SI, Big Installers and final clients)
 </li>
 <li>
 Management of local SI sales team
 </li>
 <li>
 Complete annual sales target and evaluation of gross profit margin
 </li>
 <li>
 Support customers relationship during pre and post sales phases with key account team.
 </li>
 <li>
 Uncover and monitor the progress of opportunities through to commit and win stages.
 </li>
 <li>
 Provide first line contact to customers during their design phase including system integration, big installers.
 </li>
 <li>
 Gather and synthesize customer inputs to impact new product development.
 </li>
 <li>
 Increase the market share in existing customer through more projects.
 </li>
 <li>
 Build high level relationships within relevant customers in key departments.
 </li>
 <li>
 Provide a strategy for each key account to achieve the revenue goal and build the strategic corporate relationship.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum 3 years working experience in Security&amp;CCTV market
 </li>
 <li>
 Familiarity with the project market, Need Solid network with System Integrators (SIs) and established presence within the end user network, experience in sales driven position in CCTV industry is a plus.
 </li>
 <li>
 Should have Strong selling skills, ability to listen and tailor make presentations to meet customer needs and also to manage the team work persistent and pro-active
 </li>
 <li>
 Responsible and able to drive the business independently
 </li>
 <li>
 Ability to effectively motivate team and drive sales in a time sensitive environment
 </li>
 <li>
 Strong public speaking skills, multi-tasking and time management skills
 </li>
 </ul>
</div>

Business Development Manager

Livish

<div>
 
 
 Location:
 
 Kuwait (On-site / Hybrid)
 
 
 
 Company:
 
 Livish &ndash; Curated E-commerce Marketplace
 
 
 
 Salary:
 
 Competitive (based on experience)
 
 
 
 
 About Livish
 
 Livish is a fast-growing e-commerce marketplace focused on curated beauty, lifestyle, and consumer brands. We work closely with vendors, manage multiple product categories, and focus heavily on operational excellence, pricing discipline, and customer experience.
 
 
 
 
 
 We are now looking for a
 
 Category Specialist
 
 who can
 
 own a product category end-to-end
 
 and drive growth, efficiency, and vendor performance.
 
 
 
 
 Role Overview
 
 As a Category Specialist, you will be responsible for the commercial and operational performance of assigned categories. This role sits at the intersection of
 
 vendors, operations, pricing, and customer experience
 
 .
 
 
 
 
 Key Responsibilities
 <ul>
 <li>
 Manage assigned product categories end-to-end (performance, assortment, pricing, availability)
 </li>
 <li>
 Work directly with vendors on:
 </li>
 <li>
 Product onboarding &amp; data accuracy
 </li>
 <li>
 Pricing, margins, and promotions
 </li>
 <li>
 Stock availability &amp; lead times
 </li>
 <li>
 Analyze category performance (sales, conversion, returns, cancellations) and propose improvements
 </li>
 <li>
 Coordinate with:
 </li>
 <li>
 Marketing team for category campaigns &amp; offers
 </li>
 <li>
 Operations &amp; customer care to resolve category-related issues
 </li>
 <li>
 Ensure product listings are accurate, optimized, and compliant with Livish standards
 </li>
 <li>
 Identify underperforming SKUs and take corrective actions
 </li>
 <li>
 Monitor competitor pricing and market trends
 </li>
 </ul>
 
 
 
 What We&rsquo;re Looking For
 <ul>
 <li>
 3&ndash;5 years experience in
 
 e-commerce, category management, merchandising, or marketplace operations
 
 </li>
 <li>
 
 Strong understanding of pricing, margins, and promotions
 
 </li>
 <li>
 
 Highly organized, detail-oriented, and data-driven
 
 </li>
 <li>
 
 Comfortable working with vendors and pushing for results
 
 </li>
 <li>
 
 Strong Excel / Google Sheets skills
 
 </li>
 <li>
 
 Ability to work independently and take ownership
 
 </li>
 </ul>
</div>

Category Specialist

<div>Overview:
<div>
**This position is physically located in Kuwait in support of LOGCAP**</div><div></div><div> 
Under the direct Supervision of Logistics Supervisor, the Traffic Management Specialist provides movement control support for the surface/air/sea movement of cargo and personnel through the U.S. Military transportation system. Responsible for receiving, validating and processing all transportation movement requests (TMR) and Air Movement Requests (AMR) for the personnel and equipment transiting, originating and terminating assigned Movement Control Team Area of Responsibility. Labeling, placarding and marking equipment for shipment. Identifies and troubleshoots problem areas in movement and recommends solutions to management. Works closely with customers to ensure desired movement objectives, priorities and schedules are met and communicated to management. Analyzes work process and develops matrix for measuring performance. Instill a safety-first mentality within respective work areas and a culture that achieves low accident rates and minimal lost-time injuries.</div>
Responsibilities:
<div>
This position description is subject to change at any time as needed to meet the requirements of the program or company.</div><ul><li>
Prepares, compiles, and submits reports on work schedule, activities, operations, and production. Confers with customer, supervisors, contractors, and other personnel to exchange information and resolve problems.</li><li>
Responsible for overseeing container management and the monthly container management inventory.</li><li>
Prepares documentation for all container needs and requests.</li><li>
Ensure strict compliance to safety practices in accordance Safety Policies and Procedures.</li><li>
Identifies training deficiencies and conducts on-the-job training as required.</li><li>
Maintains historical data on all movements.</li><li>
Leads cargo movement and a responsibility for coordination, preparation, equipment safety and accountability.</li><li>
Performs other duties as required.</li></ul>
Qualifications:
<ul><li>Minimum Qualifications: Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required.<ul><li>
Must have Secret Clearance</li><li>
High school graduate or equivalent</li><li>
Must have Kuwait Driver's License</li></ul></li><li>
Experience:<ul><li>
At least one (1) years&rsquo; experience in Logistic field operation may include but not limited to; truck dispatching, import/export, cargo shipping/receiving, transportation, customer service, negotiations or other related experience.</li></ul></li><li>
Skills:<ul><li>
Knowledge of computers and related software including spreadsheets, word processing, and windows.</li><li>
Ability to effectively work under pressure, strict timelines, and regulations.</li><li>
Ability to establish and maintain and effective working relationship with external and internal customers, ability to keep records and prepare reports.</li><li>
Must be a self starter, perform with minimum supervision.</li><li>
Communicate clearly and concisely, orally and in writing to customers and workers.</li><li>
Respond to customer inquiries in a tactful and effective manner.</li></ul></li><li>
Working Conditions:
<ul><li>Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). Includes some industrial production environment conditions as well.</li></ul></li><li>
Physical Requirements:
<ul><li>Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.</li><li>
Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies.</li></ul></li></ul><div>
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</div></div>

Traffic Management Specialist Air

<div></div><div>Export Documentation Specialist &ndash; Ocean Freight 
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company. DHL Global Forwarding has an opening for a Export Documentation Specialist &ndash; Ocean Freight in Kuwait.
Join us in connecting people and improving lives! 
In this Export Documentation Specialist &ndash; Ocean Freight position
<ul><li>Prepare and verify export documentation including commercial invoices, packing lists, bills of lading, certificates of origin, and other required shipping documents.</li>
<li>Ensure compliance with international shipping regulations, customs requirements, and DHL Global Forwarding standards.</li>
<li>Coordinate with internal teams (operations, customer service, customs brokerage) to ensure accurate and timely document flow.</li>
<li>Communicate with customers and carriers to gather required information, clarify documentation needs, and resolve discrepancies.</li>
<li>Submit and manage documentation through relevant systems and platforms (e.g., carrier portals, customs systems).</li>
<li>Monitor shipment status and ensure all documents are completed and released on time for vessel departures.</li>
<li>Maintain accurate records and support audits, quality checks, and internal reporting.</li>
<li>Support continuous improvement by identifying documentation gaps and proposing process enhancements.</li>
</ul>Now, here is what we need from you!
<ul><li>Experience in freight forwarding, logistics, or export documentation (preferred).</li>
<li>Strong understanding of ocean freight processes and export regulations.</li>
<li>High attention to detail and accuracy.</li>
<li>Strong communication and customer‑service mindset.</li>
<li>Ability to work under pressure and manage multiple deadlines.</li>
<li>Proficiency in MS Office and logistics systems.</li>
<li>Team‑oriented, proactive, and organized.</li>
<li>Experience in LC (Letter of Credit)</li></ul> 
We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of DHL Group, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Export Documentation Specialist – Ocean Freight

Danat Travels

<div>
 
 Company Description
 
 
 
 Danat Travels is a leading travel and tourism company dedicated to creating unforgettable memories for its clients. With a passion for exploration, personalized itineraries, and innovative travel solutions, Danat redefines the way people explore the world while staying committed to customer satisfaction. Based in Kuwait City, the company collaborates with top global partners to provide tailored experiences, reliable transportation, exceptional service, and diverse accommodation options. At Danat, we value customer satisfaction, innovation, passion, respect, and teamwork, ensuring an extraordinary travel experience for individuals and businesses alike. Our mission is to connect the world through seamless, convenient, and personalized travel services at competitive prices.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role based in Kuwait City for a Digital Marketing Specialist. The specialist will develop, implement, and manage digital marketing strategies to promote Danat Travels' services effectively. Responsibilities include analyzing web traffic and user engagement metrics, overseeing social media campaigns, creating and optimizing online marketing content, and leveraging web analytics tools to assess performance. The role requires collaboration with cross-functional teams to align strategies with company goals and maintain a strong digital presence.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proficiency in Digital Marketing, Online Marketing, and Social Media Marketing
 </li>
 <li>
 Experience with Web Analytics, including analyzing website performance and generating actionable insights
 </li>
 <li>
 Strong Communication skills for collaborating with team members and engaging with various audiences
 </li>
 <li>
 Knowledge of SEO strategies and online advertising platforms
 </li>
 <li>
 Ability to handle multiple projects and meet deadlines in a fast-paced environment
 </li>
 <li>
 Experience in the travel or hospitality industry is a plus
 </li>
 <li>
 Bachelor's degree in Marketing, Business, or a related field
 </li>
 </ul>
</div>

Digital Marketing Specialist

Talent Specialist Limited (TSL)

<div>
 
 
 Sales Manager &ndash; Stimulation Equipment (Middle East)
 
 
 
 
 Location:
 
 Kuwait
 
 
 
 Industry:
 
 Oil &amp; Gas / Energy Services
 
 
 
 
 
 A leading multinational in the energy services sector is seeking an experienced
 
 Sales Manager (Stimulation Equipment)
 
 to drive market growth and manage key customer relationships across the Middle East. This is a strategic, client‑facing role suited to a commercially driven professional with strong industry knowledge and a track record of delivering results.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Market Development &amp; Growth
 
 
 <ul>
 <li>
 Identify, develop, and expand new customer relationships.
 </li>
 <li>
 Convert opportunities into contracts and deliver on revenue targets.
 </li>
 </ul>
 
 
 Sales Strategy &amp; Execution
 
 
 <ul>
 <li>
 Develop regional sales strategies aligned with corporate objectives.
 </li>
 <li>
 Lead bidding, proposal development, and commercial negotiations.
 </li>
 <li>
 Work closely with internal engineering, technical, and supply chain teams to support project delivery.
 </li>
 </ul>
 
 
 Market Intelligence
 
 
 <ul>
 <li>
 Monitor market trends, regulatory updates, and competitor activities.
 </li>
 <li>
 Produce market analysis and recommendations to support senior management decisions.
 </li>
 </ul>
 
 
 Customer Relationship Management
 
 
 <ul>
 <li>
 Build and maintain strong relationships with customers, government bodies, partners, and distributors.
 </li>
 <li>
 Represent the business at industry events, exhibitions, and conferences.
 </li>
 <li>
 Maintain an accurate sales pipeline and CRM records throughout the entire sales cycle.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Engineering, Marketing, or related field.
 </li>
 <li>
 5+ years&rsquo; sales experience within oil &amp; gas, EPC, or energy sector.
 </li>
 <li>
 Strong negotiation, business development, and commercial skills.
 </li>
 <li>
 Knowledge of Middle East oil &amp; gas markets and industry dynamics.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Fluent English required; Arabic is an advantage.
 </li>
 </ul>
 
 
 
 
 
 Diversity, Equity &amp; Inclusion
 
 
 
 We are committed to creating an inclusive environment where every applicant is valued. We welcome candidates from all backgrounds and do not discriminate based on nationality, gender, age, disability, or any other protected characteristic.
 
 
 
 
 
 
 How to Apply
 
 
 
 Please send your CV to
 
 elle.tyler@talentspecialist.org
 
 with the subject line:
 
 
 
 Sales Manager &ndash; Stimulation Equipment Application
 
 
 
 
</div>

Sales Manager

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