call center agent

Al Qaryah Cars Auction

We are looking for a confident and customer-focused Call Center Agent fluent in Urdu, Arabic, and English to handle inbound and outbound calls. The ideal candidate will be responsible for providing exceptional customer service, answering inquiries, resolving complaints, and supporting customers across different regions.Key Responsibilities:<ul><li>Handle incoming and outgoing calls in Urdu, Arabic, and English</li><li>Assist customers with product/service information, billing, technical support, or general inquiries</li><li>Resolve customer complaints professionally and efficiently</li><li>Accurately document customer interactions in the CRM system</li><li>Follow up with customers when necessary to ensure issue resolution</li><li>Maintain a high level of professionalism and empathy on every call</li><li>Meet or exceed performance metrics such as call handling time, customer satisfaction, and resolution rates</li><li>Escalate complex issues to the appropriate department or supervisor when needed</li></ul>Required Skills &amp; Qualifications:<ul><li>Fluency in Urdu, Arabic, and English (spoken and written)</li><li>Previous experience in a call center or customer service role preferred</li><li>Excellent communication and interpersonal skills</li><li>Strong listening, problem-solving, and conflict-resolution abilities</li><li>Ability to multitask and work under pressure in a fast-paced environment</li><li>Basic computer skills and familiarity with call center software or CRM tools</li><li>Flexibility to work in shifts, including weekends or holidays if required</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per month <div id='job-id'>Job Id: QmSNHVfHxowXe5cLWZofhFj39sLXcZzN3G81MYvtQKZCFUrv49hzAXPVMvOptippROm5isM3NEm3avtsOkseHJfqezBnemJxt3fKoHlE+fI0M0m0ptP8</div>

Call Center Agent

Flug Software House

We are currently looking for Customer Service Agent who are fluent in English and Arabic.Requirements:<ul><li>Has minimum of 2 years of experience in Customer service , specifically in Call Center.</li><li>Should be bilingual ( English &amp; Arabic fluently)</li><li>Excellent communication skills</li><li>Available to join immediately.</li><li>Can work in shifts.</li></ul>Job Description1. Inbound / outbound calls as well as assist customers who have specific inquiries.2. Build customer&rsquo;s interest in the services and products offered by the company.3. Provide personalized customer service of the highest level.4. Provide accurate information.5. Assist customer in kind and polite manner.6. Record and update the information or complains correctly in the system.7. Update the existing databases with changes and the status of each customer/prospective customerJob Types: Full-time, PermanentPay: AED3,500.00 - AED3,501.00 per monthLanguage:<ul><li>Arabic Fluent (Required)</li><li>English Fluent (Required)</li></ul> <div id='job-id'>Job Id: byRawJyMQAcpXB3xhWwuLuN/MwYw1p+bYjwVrp7KZG9r0hB+wCj1+rQbudY5yzKU1nTuzshMsw1QD6wtbLLlqXFgkyN5Fd0Cfl5Jv14NOV+gkp9o7YWs</div>

Women's Empowerment Group

Job Purpose:To serve as the first point of contact for patients, donors, and the general public. The agent will handle inbound and outbound calls related to appointments, awareness campaigns, donor support, and hospital inquiries, with empathy and professionalism.Key Responsibilities :Answer inquiries about hospital services, breast cancer screening, appointments, and donation procedures.Provide accurate information about Pink Ribbon programs and events.Guide patients on how to reach the hospital, required documentation, and procedures.Outbound Calls:Call donors for fundraising campaigns and awareness events.Follow up with patients for appointment confirmations or health updates.Conduct reminder calls for screenings or follow-ups.Data Entry &amp; Record-Keeping:Maintain call logs and update CRM or hospital systems with patient/donor information.Record feedback, complaints, and suggestions for quality improvement.Communication:Communicate clearly and professionally with callers.Handle emotional or sensitive calls with patience and empathy.Escalate calls to relevant departments when necessary.Awareness Campaign Support:Participate in telemarketing campaigns for awareness drives.Support WhatsApp or SMS outreach campaigns when needed.Required Skills &amp; Competencies:Excellent verbal communication in Urdu and English.Basic knowledge of breast cancer and healthcare terminology (training will be provided).Strong listening skills and empathy.Good computer literacy, especially in MS Excel, CRM, or data entry software.Ability to handle multiple calls and maintain professionalism under pressure.Qualifications:Minimum: Intermediate / Bachelor's Degree.Prior experience in a hospital call center or fundraising campaign is preferred.Female candidates are encouraged to apply (as per organizational goals for women's health empowerment).Work Hours:9:30 AM to 5:30 PM (Monday to Saturday)Job Type: Full-timeWork Location: In person <div id='job-id'>Job Id: aLLU0dDN+PHLFdb3Psls8h6cnt8F/Ntm4EJWYHdeWdU33/bhiKCSTXtcG9Mxezthuwfbq7oRjt5uKrn6rnSkf9Zd9ZHiiilCtK7caHDjLL9jgHQNIODB</div>

Topaz FZE

We are looking for Call Center Agents in Dubai who meet the following requirements:* Must have good English communication and customer service skills both verbal and written. Arabic speaking is an advantage.* Proficiency with computers especially with CRM software and strong Typing / Data entry skills.* Respond to customer questions in a polite and timely manner.* Should be able to upsell* Attend large amounts of Inbound / Outbound customer interactions via phone, email, chat or social media.* Capture / Resolve customer feedback, complaints and manage as per process.* Ability to work in a team environment of different nationalities &amp; culture* Flexible to work in rotational shifts (3AM logout), rotational week offs, rotational breaks and adjust to changing business requirements.* Ready to join immediately* Candidate only with a Positive Attitude required* Experience: 0-1 year preferred* Qualifications: Degree or Diploma in any discipline. Education documents should be UAE MOE attested.* Salary: AED 2500 (Salary inclusive of transport &amp; accommodation)* Working Hours: 9hrs (Incl 1hr break). 6 working days a week. Rotational week off* Gender: Any Gender* Nationality: Any Nationality* Language Skills: Fluent in English (written and spoken) is a must. Arabic &amp; any other language is an added advantage* Computer Skills: Basic Microsoft Office and typing* Current Location: Dubai Silicon Oasis, Dubai. Should be available to visit for an interview on call.* Level: Entry level* Contract: 2 years. Quitting within contract will lead to penalty* Visa Status: Visit or Canceled* Benefits: Company visa, Emirates ID, Insurance and other benefits as per UAE law* Share your updated contact number and CVPlease read carefully: Only if you feel that you meet the above criteria&rsquo;s and are interested you may email: topaztel(dot)career(at)gmail(dot)comJob Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Will you resign within your contract period?</li></ul>Expected Start Date: 04/07/2025 <div id='job-id'>Job Id: 5+ih8BDviCisdhnxgWyyWpfFgeOJ7zTqymaGlGuzQrRtE6NXIilPDCBHCxFUxMoa2gKTg8za67mpou5nnwi0OZbhfhB++ZUMeLXuDuY2xzPpfweEruey</div>

Coforge

<ul><li>Answer inbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.</li><li>Work account call queues call agency number given to obtain proof of coverage; Call customer (on certain accounts) to obtain current insurance agency or carrier information.</li><li>Check insurance websites for proof of coverage and printing proof for data entry</li><li>Contact agent to verify Break In Coverage (BIC) dates</li><li>Assist Customer Service Coordinator as needed</li><li>Help in all other (Non-Assigned) queues for accounts when needed</li><li>Accountability: 50% Providing excellent customer service; 50% Meeting goals and deadlines</li><li>Attend departmental meetings as requested</li><li>Maintain appropriate, professional working relationships with clients and other employees</li><li>Other related projects as assigned</li></ul>Job Type: Full-timePay: Up to $17.00 per hourExpected hours: 40 per weekBenefits:<ul><li>401(k)</li><li>Health insurance</li></ul>Work Location: In person <div id='job-id'>Job Id: xtrCJcnfLTDddeSNIZTAMxM29Dw8V3Mu3EhMlDyokzfPuxcgM2g6ZruiHDY3t8IvrOxpha9SjqRwL2ODRUYxDHoBfsrjjSUAEaHANHnmj97HbgCY90icf/Tta9j6uh8S7SM=</div>

Insurance call center agent

The Fit Day Club

ob Description:We are seeking energetic and motivated Call Center Agents to join our team for a US-based outbound campaign. The role primarily involves cold calling potential clients, promoting services, and generating leads or sales over the phone.Key Responsibilities:<ul><li>Conduct outbound calls to potential customers in the US market.</li><li>Clearly communicate the value proposition of the product/service.</li><li>Meet daily/weekly/monthly performance targets (calls, conversions, etc.).</li><li>Handle objections confidently and professionally.</li><li>Maintain a high standard of customer interaction and data accuracy.</li><li>Record call details and update CRM or call logs regularly.</li><li>Follow communication scripts and compliance protocols.</li></ul>Requirements:<ul><li>Fluency in English (spoken and listening) is mandatory.</li><li>Confidence in cold calling and handling US customers.</li><li>Prior experience in international campaigns (preferably US) is a plus.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work night shifts consistently.</li><li>Target-driven with a positive attitude and strong work ethic.</li></ul>Benefits:<ul><li>Fixed salary with regular increments based on performance.</li><li>Attendance and performance-based commissions.</li><li>Career growth opportunities in an expanding team.</li><li>Professional and supportive work environment.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Call Centetr: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person <div id='job-id'>Job Id: R6ej6LpldoBYQfnVCJDiMIhhjd9Y+13Tnqty6zm6oj8uoffloouPf3jg+590jnADt6yVa90Z/u+Jce5wCyaq/EWmM2mr/tqxJFxf9JAJN5GEN5KH0jjZZFrDRzl4n2pec08R</div>

Call Center Agent – US Campaign

Tanzee Infotech Pvt Ltd

Job Description:Professional&rsquo;s World is hiring dynamic Sales agents for its International Campaign. This is a great opportunity for individuals who are passionate about sales and eager to grow in an international environment.Key Responsibilities:<ul><li>Make Cold calling to International Customers</li><li>Convert leads and close sales effectively</li><li>Meet monthly sales targets</li><li>Collaborate with the team to drive results</li></ul>Requirements:<ul><li>Must have at least 1 -2 years of international sales experience</li><li>Strong English communication and negotiation skills</li><li>Confident, target-oriented, and self-motivated</li><li>Should be Punctual</li></ul>Salary Package:<ul><li>&#8360;40,000 &ndash; &#8360;80,000 (Based on Experience)</li><li>Uncapped Commissions</li><li>Performance-Based Bonuses</li></ul>Perks &amp; Benefits:<ul><li>Daily In-House Meal</li><li>Weekends Off</li><li>Career Growth Opportunities</li><li>Quarterly Dinners</li></ul>Shift Timings: 4:00am - 1:00pm ( Morning) and 6:00pm - 3:00 am (Evening)Location: Q2 Block, Johar Town, LahoreJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Lahore Johar Town: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In personJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person <div id='job-id'>Job Id: 2EghDHiPqZ8xATIpdcfXHZTUrmRljk88IHf360FvJxLI8LPxZa3wxAFH451aUl44xGTD2G2pDEeIWFIhjN4zWaXqckhg44OGTjOqWhAsHTix+1YDiRy+NrU3lOALBGZUUU0typoAGf+dIcd7</div>

Call Center agent ( Sales Representative)

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Call Center Agent

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Insurance call center agent

Call Center Agent – US Campaign

Call Center agent ( Sales Representative)