sales associate

sales coordinator

action crew / customer service representative Jobs in Kuwait

call center agent -female

call center coordinator - shifa lite & events (female) Jobs in Kuwait

call center agent

Kuwaiti Food Delivery Company

Hiwe are looking for a bilingual Call center agent for our electronics division.The candidates must have good communication skills in Arabic and English.Candiates knowing only one language will not be entertained.Salary range from 250 to 275 per month.Job Type: PermanentPay: KD200.000 - KD250.000 per monthWork Location: In person

Call center Agent

Chicland

KLINIK Medical Center, a leader healthcare provider in Kuwait, is actively seeking for an experienced Female Call Center Agent to join our customer service team.<ul><li>Manage inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li><li>Presentable, Female Arabic speaker, visa 18 transferrable actually resident in Kuwait.</li></ul>Good system usage skills. Familiarity with medical terminology. MS Office (Word, Excel, Outlook). Expertise in written and spoken English and Arabic.KLINIK Medical Center offers a competitive salary and benefits package, including:* Professional development opportunities.* A dynamic and supportive work environment.If you have a good looking and experienced Female Call Center Agent seeking a challenging and rewarding opportunity to make a real difference in the lives of patients, we encourage you to apply. Please submit your resume and cover letter to: w.dridi@klinik.com.kw.Join KLINIK Medical Center and be a part of a team dedicated to providing exceptional care and transforming the healthcare experience in Kuwait.Job Type: Full-timePay: KD300.000 - KD450.000 per month

Call Center Agent -Female

Zain

<div>About the Role 
Zain Kuwait is actively recruiting for a Contact Center Agent. You will serve as the first point of contact between Zain and our loyal customers, and you will be assisting them in a professional manner that will reflect our Zain values and mission.
Your responsibilities will include but not be limited to:<ul><li>
Handling a high volume of inbound calls and greeting customers in a courteous and professional manner.</li><li>
Assessing and evaluating customer concerns and resolving their problems in an efficient and timely manner.</li><li>
Providing product and service information to customers.</li><li>
Promote Zain's products and services by understanding customer needs and interests and providing them with the right offers that match those.</li><li>
Troubleshoot service equipment issues.</li><li>
Adhere to, and fulfill, individual and team performance metrics.</li></ul>
What We Need From You 
To be considered for the position, you will need to meet with all of the below requirements:<ul><li>
High School / 1 Year Diploma &amp;amp; Above.</li><li>
0-3 years' experience in a related field.</li></ul>
Skills:<ul><li>
Excellent Communication Skills (Speaking and Listening).</li><li>
Excellent Problem-Solving Skills.</li><li>
High Drive for Achievement.</li><li>
Strong Knowledge of MS Office.</li><li>
Preferably Bilingual.</li></ul><ul><li>
Ability to work under pressure.</li></ul></div>

Contact Center Agent

Dar Al Shifa Hospital

<div>Purpose and Scope of the Job

The Call Center Coordinator is responsible for promoting and coordinating the hospital&rsquo;s Delivery Party Reception Services, which include food packages, floral arrangements, celebration services, and salon bookings. In addition, the coordinator provides administrative and client-support assistance to the Shifa Lite Dietitians, helping facilitate client menu selections and ensuring smooth communication between the nutrition team and clients. This role requires excellent customer service, organization, and coordination skills, reflecting the hospital&rsquo;s high hospitality standards. 


Main Duties and Responsibilities/Performance Standards
<div>
<ul><li>Delivery Party Reception Promotion &amp; Customer Engagement</li></ul>
</div><ul><li>Conduct outbound calls to promote Delivery Party Reception packages, including food bundles, flower arrangements, and celebration services.</li>
<li>Provide clients with clear explanations of package details, pricing, and customization options.</li>
<li>Handle inbound calls and inquiries related to reception services with a welcoming and professional tone.</li></ul> 

<div>
<ul><li>Booking &amp; Service Coordination</li></ul>
</div><ul><li>Process and confirm bookings for:</li>
<li>Delivery Party Reception packages</li>
<li>Flower and gift services</li>
<li>Salon appointments for new mothers</li>
<li>Coordinate booking details with the Snr. Hospitality Supervisor in-charge.</li>
<li>Ensure all booking information is accurately recorded and communicated to relevant teams.</li></ul> 

<div>
<ul><li>Shifa Lite Support (Dietitian Assistance)</li></ul>
</div><ul><li>Assist Shifa Lite dietitians by gathering client preferences for meal plans and entering selections into the system.</li>
<li>Help clients understand available menu options without providing dietary advice.</li>
<li>Support dietitians by organizing menu schedules, updating client records, and ensuring timely submission of weekly menu choices.</li>
<li>Follow up with clients to confirm menu selections or clarify preferences as instructed by the dietitians.</li></ul> 

<div>
<ul><li>Customer Service Excellence</li></ul>
</div><ul><li>Deliver a high standard of service that reflects the hospital&rsquo;s welcoming culture.</li>
<li>Maintain a friendly, professional tone in all client interactions.</li>
<li>Manage concerns or requests and escalate when required.</li></ul> 

<div>
<ul><li>Documentation &amp; Reporting</li></ul>
</div><ul><li>Maintain accurate logs of calls, bookings, menu selections, and service requests.</li>
<li>Prepare weekly and monthly reports for:</li>
</ul><ul><li><div><ul><li>Reception service bookings</li>
<li>Client inquiries and call activity</li>
<li>Shifa Lite menu submission follow-ups</li>
</ul></div></li></ul><ul><li>Track conversion rates and service utilization.</li></ul> 

<div>
<ul><li>Management Responsibilities</li></ul>
</div><ul><li>Record and filing of all the support service-related documents.</li>
<li>Create maintenance notification in SAP and follow up.</li>
<li>Follow up on support services related purchasing request.</li>
<li>Managing the real time room status update on SAP</li></ul> 

<div>
<ul><li>Development and Planning: Attend department trainings and staff development programs</li></ul></div> 


Qualifications, Competences and Skills

Education: Diploma or Bachelor&rsquo;s degree in Hospitality, Business Administration, or related field (preferred).

Experience:
<ul>
<li>Minimum 1 year of experience in call center, hospitality service &amp; other customer service.</li>
<li>Excellent communication and telephone etiquette.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to multitask and manage time effectively.</li>
<li>Ability to work collaboratively with clinical and non-clinical teams.</li>
</ul>
Language:
<ul>
<li>English and Arabic</li>
<li>Write routine reports, correspondence, summaries, and reports in English using prescribed format.</li>
<li>Ability to speak effectively in English before groups such as customers or employees</li>
</ul>
Computer Proficiency:
<ul><li>Good Knowledge of Ms Office &amp; Hospital operating systems</li>
<li>Proficiency in MS Office and basic booking/CRM systems.</li></ul> 


Performance Competencies
<div>
<ul><li>Good language skills, ability to read and write.</li></ul>
<ul><li>Positive approach to customer service.</li></ul>
<ul><li>Follow polite and courteous telephone manners.</li></ul>
<ul><li>Should be active and show the initiative.</li></ul>
<ul><li>Customer-focused attitude</li></ul>
<ul><li>Strong communication and interpersonal skills</li></ul>
<ul><li>Professionalism and patience</li></ul>
<ul><li>Attention to detail</li></ul>
<ul><li>Team collaboration</li></ul>
<ul><li>Positive and service driven mindset</li></ul></div> 


Principle Working Relationships and Remarks
<div>
<ul><li>Housekeeping</li></ul>
<ul><li>Dietary department</li></ul>
<ul><li>Customer service department</li></ul>
<ul><li>Nursing</li></ul>
<ul><li>Maintenance</li></ul>
<ul><li>Marketing</li></ul>
<ul><li>Purchasing</li></ul></div></div>

Call Center Coordinator - Shifa Lite & Events (Female - Arab)

Confidential

Job DescriptionWe are looking for reliable people to join our payment team to process payments on our platform. This is an online commission-based job. As an Agent Partner, you will act as a payment agent. You will receive requests to top up users’ balances. You will receive brief training and clear guidelines to ensure smooth, secure, and accurate transactions. Key responsibilities:·      Assist customers with deposit and withdrawal transactions.·      Follow standard procedures with accuracy and confidentiality.·      Provide a welcoming and professional customer experience Qualifications·      Individuals with good communication skills·      Responsible, detail-oriented, and trustworthy·      Previous experience in finance or customer service is an advantage, but it is not required as we provide you with training and a supportive work environment.·   Any nationality can apply. What we are offering Flexible work &amp; Unlimited profits (the more you work, the more you earn)

Bank Transfer Agent

Mashkor

Company DescriptionMashkor is a hyper-local app based in Kuwait, offering convenient assistance for buying and picking up anything across the city. We aim to be the most reliable partner for completing outdoor errands, allowing our customers to save time and focus on what truly matters. By managing everyday tasks, Mashkor ensures that users can prioritize spending time with their loved ones.Role DescriptionThis is a full-time on-site role for a Customer Care Agent,The Customer Care Agent will assist customers by providing prompt and efficient support and addressing inquiries or issues. Core responsibilities include ensuring customer satisfaction, offering high-quality customer service, and effectively communicating with clients. This role involves building strong relationships with customers and resolving their concerns professionally and empathetically.Qualifications<ul><li>Strong Interpersonal Skills to build relationships and understand customer needs</li><li>Experience in Customer Support, Customer Satisfaction, and maintaining high service levels</li><li>Effective Communication skills for articulating ideas and addressing customer concerns</li><li>Proficiency in Customer Service, ensuring a positive customer experience</li><li>Problem-solving abilities with a customer-focused mindset</li><li>Proficiency in using customer service technology and tools</li><li>Fluency in English and Arabic</li><li>To apply: Eyad@Mashkor.com</li></ul>Industry<ul><li>Transportation, Logistics, Supply Chain and Storage</li></ul>Employment Type Full-timPay: KD300.000 - KD400.000 per monthWork Location: In person

Customer care agent-Arab only

International Turnkey Systems - ITS

<div>
 
 For a
 
 well-known Islamic Bank in Kuwait
 
 , we are hiring an AI Penetration Tester to join VMPT team and lead hands-on security testing for LLM/GenAI, ML, and AI-enabled applications (chatbots, RAG, AI agents, model APIs, and AI-assisted business workflows). The role blends traditional penetration testing + secure code review + vulnerability assessment with AI red teaming focused on modern AI risks such as prompt injection and insecure output handling as documented by OWASP&rsquo;s Top 10 for LLM Applications.
 
 
 Candidate is expected to have experience in assessing
 
 Python-based AI development and Azure AI / Azure OpenAI / Microsoft Foundry-hosted model endpoints
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 AI / LLM penetration Testing &amp; Red Teaming
 
 
 <ul>
 <li>
 Plan and execute AI penetration tests for LLM/GenAI and ML solutions across the bank (AI apps, AI gateways, model endpoints, orchestration layers, RAG pipelines, plugins/tools).
 </li>
 <li>
 Design test cases aligned to OWASP Top 10 for LLM Applications (e.g., prompt injection, insecure output handling, sensitive info disclosure, supply-chain risks).
 </li>
 <li>
 Perform adversarial testing using threat-informed techniques and references such as MITRE ATLAS (adversary tactics/techniques for AI systems).
 </li>
 <li>
 Validate security of agentic workflows (tool invocation, function calling, permissions, memory, connectors) and verify least privilege + authorization boundaries.
 </li>
 </ul>
 
 
 Automation &amp; Tooling
 
 
 <ul>
 <li>
 Build Python-based test harnesses for repeatable AI security testing (fuzzing prompts, jailbreak suites, regression tests, evaluation scoring).
 </li>
 <li>
 Use and extend PyRIT (Python Risk Identification Tool) or equivalent frameworks to probe for jailbreaks/harms and automate adversarial scanning.
 </li>
 <li>
 Where applicable, leverage Microsoft Foundry capabilities such as the AI Red Teaming Agent (preview) that integrates PyRIT red teaming features.
 </li>
 </ul>
 
 
 Secure code review &amp; AppSec
 
 
 <ul>
 <li>
 Conduct secure code review (particularly Python) for AI application layers: prompt templates, RAG retrieval logic, output post-processing, input validation, secrets handling, authZ checks, and logging.
 </li>
 <li>
 Identify and help fix design flaws enabling data leakage, prompt manipulation, unsafe tool usage, or insecure output flows.
 </li>
 </ul>
 
 
 Traditional PT
 
 
 <ul>
 <li>
 Perform web/API/cloud penetration testing for AI-enabled applications (auth, session, API abuse, SSRF, injection, misconfigurations, secrets).
 </li>
 <li>
 Run vulnerability assessments, triage findings, define severity, and validate remediation (re-test).
 </li>
 </ul>
 
 
 
 
 
 Education and Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Cybersecurity, Software Engineering, or related discipline.
 </li>
 <li>
 3&ndash;7 years in penetration testing / application security / red teaming.
 </li>
 <li>
 Demonstrated experience testing LLM/GenAI systems (prompt injection, jailbreaks, data exfiltration patterns, agent/tool abuse).
 </li>
 <li>
 Strong hands-on Python for security automation and test harness development.
 </li>
 <li>
 Practical experience with Azure security concepts (identity, networking, secrets, logging) and exposure to Azure AI / Azure OpenAI / Foundry style deployments.
 </li>
 <li>
 Strong report writing, clear communication, ability to work with developers on remediation.
 </li>
 </ul>
 
 
 A Must Certificates (at least one)
 
 
 <ul>
 <li>
 OffSec OSCP / OSCP+
 </li>
 <li>
 GIAC GPEN
 </li>
 <li>
 Microsoft Certified: Azure Security Engineer Associate (AZ-500)
 </li>
 <li>
 ISC2 CCSP
 </li>
 </ul>
 
 
 Strongly Preferred
 
 
 <ul>
 <li>
 OffSec OSWE (advanced web exploitation / white-box testing)
 </li>
 <li>
 Burp Suite Certified Practitioner (BSCP)
 </li>
 <li>
 Microsoft Certified: Azure AI Engineer Associate (AI-102) (helps align with Azure AI implementation patterns).
 </li>
 </ul>
 
 
 Tools &amp; Technologies Skills
 
 
 <ul>
 <li>
 Python, Git, CI/CD integration
 </li>
 <li>
 Burp Suite, common PT toolchains (Kali, scanners, API tooling)
 </li>
 <li>
 Azure security controls (identity, key management, logging/monitoring)
 </li>
 <li>
 AI red teaming tooling (e.g., PyRIT / Foundry scans)
 </li>
 </ul>
 
 
</div>

AI Penetration Testing Specialist

Explore 67+ Call center agent in Kuwait this May. Find roles across top companies and apply now to boost your career.