customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer success specialist Jobs in Lahore

customer success specialist

csr - customer service representative Jobs in Lahore

csr - customer service representative

customer services representative Jobs in Lahore

customer services representative

customer relationship manager

MH Consultants

Customer Success Manager InternCompany: Sumato Solutions Location: Gulberg lll, Lahore (On-site) Job Type: Internship (Leading to a Permanent Position)About Us:Sumato Solutions is a trusted name in the IT industry, providing custom software solutions, web and mobile app development, UI/UX design, and digital transformation services. We work with a wide range of industries and help businesses streamline operations through smart, scalable, and tailored technology solutions.Position Overview:We are looking for a Customer Success Manager Intern who can effectively communicate with clients, understand their needs, and guide them toward the right software solutions. The ideal candidate should have an IT or Software Engineering background, along with strong communication skills and a passion for client success and relationship building.Key Responsibilities:<ul><li>Act as a primary point of contact for clients and internal teams, ensuring clear and smooth communication.</li><li>Reach out to prospective clients, share detailed information about our products and services, and assist them in understanding how Sumato Solutions can meet their business needs.</li><li>Understand clients&rsquo; business requirements and guide them in choosing the most suitable solutions according to their goals and industry needs.</li><li>Support clients throughout the onboarding, implementation, and post-deployment phases.</li><li>Coordinate with the technical team to ensure timely project execution and delivery.</li><li>Prepare and share progress reports, proposals, and follow-up communications with clients.</li><li>Maintain strong, long-term relationships with existing and potential clients.</li><li>Gather client feedback and communicate insights to improve products and service quality.</li><li>Identify upselling and cross-selling opportunities to enhance client value and satisfaction.</li><li>Contribute to internal documentation, presentations, and customer success reports.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field.</li><li>Strong written and verbal communication and presentation skills.</li><li>Basic understanding of custom software solutions, their workflows, and business impact.</li><li>Ability to explain technical concepts in a clear and professional way.</li><li>Proactive, organized, and detail-oriented with excellent interpersonal skills.</li><li>Passion for client engagement and learning about technology-driven business solutions.</li></ul>What We Offer:<ul><li>Practical, hands-on experience in client management, sales communication, and product knowledge.</li><li>Mentorship from industry professionals.</li><li>Internship completion certificate.</li><li>Opportunity to transition into a full-time Customer Success or Business role based on performance.</li><li>Supportive, collaborative, and growth-oriented work environment.</li></ul>How to Apply:If you&rsquo;re passionate about client relations, communication, and technology, we&rsquo;d love to have you on board! Send your resume and cover letter to hr@sumatosolutions.com with the subject line: &ldquo;Customer Success Manager Intern &ndash; Your Name&rdquo;Job Type: Full-timeWork Location: In person

Customer Success Manager Intern

Brand Surge

Key Responsibilities:<ul><li>Serve as the primary point of contact for assigned clients, ensuring their satisfaction and success.</li><li>Understand client objectives, KPIs, and marketing goals to align agency efforts accordingly.</li><li>Collaborate with internal teams (SEO, Paid Ads, Content, and Design) to ensure timely and quality campaign execution.</li><li>Conduct regular performance review meetings and share actionable insights with clients.</li><li>Maintain strong relationships with clients through proactive communication and personalized support.</li><li>Identify opportunities for campaign optimization, upselling, or cross-selling additional services.</li><li>Track and monitor campaign performance to ensure targets are being met or exceeded.</li><li>Manage client onboarding and ensure a smooth handover from sales to operations.</li><li>Handle client concerns or escalations promptly and professionally.</li><li>Prepare monthly performance reports, insights, and recommendations for continuous improvement.</li></ul>Requirements:<ul><li>Minimum 2&ndash;3 years of proven experience as a Customer Success Executive, Account Manager, or Client Servicing Executive in a digital marketing agency.</li><li>Strong understanding of digital marketing concepts &mdash; including SEO, Google Ads, Meta Ads, and content marketing.</li><li>Excellent communication, presentation, and relationship management skills.</li><li>Ability to manage multiple client accounts and prioritize tasks effectively.</li><li>Proficiency in using project management and reporting tools (e.g., Asana, Trello, HubSpot, Google Analytics).</li><li>Strong analytical and problem-solving mindset.</li><li>Self-motivated, detail-oriented, and capable of working independently.</li></ul>What We Offer:<ul><li>Competitive salary package and performance-based bonuses.</li><li>Opportunity to work with international clients.</li><li>Supportive, collaborative, and growth-oriented team culture.</li><li>Continuous learning and professional development opportunities.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Success Executive

TCP Software

<div>For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs.
Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
The Customer Success Manager will work with internal teams and directly with existing/new customers to develop renewals and expansion strategies, formulate ROI, reduce churn, and help TCP Software customers grow. This will involve developing unique outputs of data analytics which ultimately demonstrates the value TCP brings to our customers and their employees. As a fast-growing web-based start-up we are looking for a Success Manager to join our team to help maintain, grow, and provide world-class support to our Customer Base.
This is a high-touch, rapport-building position that requires strong communication skills, both written and verbal. The ideal candidate will be upbeat, driven, well-organized, share a passion for technology and a love for working in a dynamic environment. The CSM will represent TCP and its product suite and exceed customer satisfaction objectives.<h3 class="jobSectionHeader">
Responsibilities:</h3><ul><ul>
<li>Leverage new and established customer relationships to deliver ROI and expand and renew TCP subscriptions, while providing a high-level of service for clients.</li>
<li>Strategic account planning and execution skills ability to across both IT and business units.</li>
<li>Strong technical aptitude, passion, and commitment for customer success.</li>
<li>Strong time management skills. Ability to articulate a clear, concise return on investment value statement.</li>
<li>Maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.</li>
<li>Ensure high rate of renewal across customer base - Proactively assesses, clarifies, and validates customer needs on an ongoing basis</li>
<li>Identify opportunities to upsell additional users and services.</li>
<li>Manage existing accounts and maintain relationships with decision makers at the executive and management levels.</li>
<li>Manage and track customer and transactional information in a CRM system.</li>
<li>Coordinate resources throughout the sales cycle, including product support and sales engineering to meet account performance objectives and customers expectations.</li>
<li>Provide product demonstrations and general support to prospective customers.</li>
<li>Develop and deliver strategies that help drive our clients business.</li>
<li>Keep abreast of competition, competitive issues, and products.</li>
<li>Practice effective, excellent communication with management, customers, and support staff.</li>
<li>Provide fanatical support and service to account base.</li></ul></ul> 
Requirements<ul><ul>
<li>Bachelors and/or Masters degree.</li>
<li>3-5+ years of customer success / sales / account management / relevant experience.</li>
<li>Previous sales experience a plus.</li>
<li>Outstanding organizational skills, ability to manage multiple projects.</li>
<li>Passionate about building customer relationships.</li>
<li>Experience driving adoption of SaaS-based solutions a plus.</li>
<li>Ability to thrive in a fast-paced environment.</li>
</ul></ul>Benefits<ul><ul>
<li>Paid time-off and Sick leaves.</li>
<li>In-Patient &amp; Out-Patient Health insurance.</li>
<li>Provident fund and EOBI.</li>
<li>International and diverse working environment.</li>
<li>A creative, talented, and supportive team.</li>
<li>Competitive compensation package.</li>
<li>The work/life balance you need to be successful.</li>
<li>A culture that promotes focus on customers, innovation, teamwork, accountability, and open communication.</li>
</ul></ul>Job Timings: Night Shift (US Business Hours)<div>
Location: Lahore, Pakistan (On-site).</div></div>

Customer Success Manager Lahore, Punjab, Pakistan

My Tutor Source (MTS)

Job Title: Customer Success Specialist Location: DHA Phase 1, LahoreMy Tutor Source is dedicated to providing exceptional tutoring experiences to our customers. We pride ourselves on our commitment to customer satisfaction and are seeking a passionate individual to join our team as a Customer Success Specialist.Responsibilities include but are not limited to:<ul><li>Introducing customers to the company&rsquo;s services through detailed sessions.</li><li>Arranging teachers for demo/intro sessions and assigning classes.</li><li>Conducting regular follow-ups with customers.</li><li>Maintaining regular communication with students and teachers to ensure excellent service delivery.</li><li>Monitoring activities and collecting feedback from existing customers to identify areas for service improvement, and implementing feasible customer suggestions.</li><li>Building strong customer relationships and proactively engaging with them to improve customer retention.</li><li>Conducting extensive research for prospecting and building mature leads.</li><li>Performing inside sales activities, including extensive research, data analysis, and taking action based on results and indicators.</li><li>Coordinating and completing multiple tasks alongside the entire team.</li><li>Updating the database and maintaining accurate records.</li><li>Scheduling intro/demo sessions with available teachers.</li><li>Monitoring teachers&rsquo; schedules and assigning them intro sessions and students.</li><li>Writing content for various purposes.</li><li>Conducting trial sessions for new clients and converting them into paying customers.</li><li>Scheduling classes for successful trials and managing the scheduled hours of clients (students).</li><li>Consistently aiming to achieve monthly and annual goals/targets.</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>How much experience you have in customer success role?</li><li>Have you worked in the US or Canadian market?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Customer Success Specialist

Systems Limited

<div>
 
 We are looking for CRM Executive for our marketing department with below skillset
 
 
 
 
 
 
 Responsibilities
 
 
 
 &bull; Lead the planning, execution, and optimization of multi-channel CRM campaigns (email and SMS) via Salesforce Marketing Cloud, ensuring best-in-class personalization and deliverability..
 
 
 &bull; Strategize and deploy consumer lifecycle journeys in Journey Builder, leveraging automation and segmentation to enhance customer retention and engagement.
 
 
 &bull; Partner with marketing and data teams to define CRM audience strategies, segmentation logic, and campaign targeting using Contact Builder and Data Extensions.
 
 
 &bull; Build and maintain modular email templates, dynamic content blocks, and personalized automations aligned with brand tone and visual identity.
 
 
 &bull; Drive campaign performance optimization through A/B testing, data insights, and audience analysis, continuously improving CTR, CTOR, and conversion KPIs.
 
 
 &bull; Oversee data hygiene and governance, ensuring compliance with privacy standards, consent management, and accurate contact management.
 
 
 &bull; Lead CRM reporting and insight generation, presenting campaign analytics, behavioral trends, and performance dashboards to senior marketing stakeholders.
 
 
 &bull; Standardize SOPs for QA, testing, and approval processes to ensure consistent delivery excellence across all CRM activities.
 
 
 &bull; Act as a CRM subject-matter expert, supporting cross-market teams on journey setup, segmentation best practices, and SFMC usage.
 
 
 
 
 
 
 Requirements
 
 
 
 &bull; Bachelor&rsquo;s degree in Marketing or Business Management.
 
 
 &bull; 2&ndash;3 years of experience in marketing, brand roles, or hybrid brand/supply chain roles.
 
 
 &bull; Proficiency in Microsoft 365 Office and project management tools.
 
 
 &bull; Strong project management skills with the ability to handle multiple projects simultaneously.
 
 
 &bull; Ability to work with large datasets and extract actionable insights.
 
 
 &bull; Flexible and reliable team player with a collaborative mindset and ability to maintain strong stakeholder relationships.
 
 
 
 
 
 
 Location: Karachi, Lahore, Islamabad
 
 
 
 
</div>

CRM Executive/Associate

Shapes Pvt. Ltd.

<ul><li>Assist Marketing Manager in planning and supervising marketing operations to achieve revenue target.</li><li>Coordinate with Brand Manager in developing marketing plan and budget.</li><li>Analyze sales data and determine sales forecast.</li><li>Recommend creative and cost effective promotional activities.</li><li>Conduct marketing campaigns and trade shows to promote brand awareness among consumers.</li><li>Assist in designing and developing marketing collateral and promotional materials.</li><li>Maintain customer relationship programs and track customer satisfaction.</li><li>Collaborate with Advertising Manager to initiate new consumer promotion campaigns and to develop consumer engagement plans.</li><li>Generate sales and marketing reports to management when needed.</li><li>Cooperate with the management in the development of marketing programs and criteria to achieve sales goals.</li><li>Evaluate current marketing program and recommend improvements.</li><li>Stay updated with latest marketing trends and competitor activities.</li><li>Develop manage and monitor social media forums and activity to generate interest .</li><li>Monitoring and update internal documents and systems to the best possible standards within our resources.</li><li>Maintain awareness of version control and enforce its correct use within the Company wherever possible within our resources.</li><li>Undertake any tasks that are in addition to those listed in the Job Description where required and within capabilities.</li><li>Job Specification:</li></ul>&middot; Self motivated and driven. &middot; Friendly and outgoing personality. &middot; Good Communication Skills.Job Types: Full-time,<ul><li>Salary: Rs. 80,000 - Rs. 100,000 per month</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Deputy Marketing Manager

Union HR

We are looking for a Branch Manager who can handle Branch Opertaions Queries, Customer Services, etc.Job Summary:The Branch Manager is responsible for overseeing all operational, administrative, and customer service functions at the branch. The role involves ensuring efficient day-to-day operations, leading the branch team, achieving sales and service targets, and maintaining high standards of customer satisfaction and compliance.Key Responsibilities:i: Supervise and manage overall branch operations, ensuring smooth workflow and adherence to company policies.ii: Oversee customer service activities, ensuring prompt and professional handling of customer inquiries and complaints.iii: Conduct product briefings and training sessions to enhance staff knowledge and customer awareness of company products and services.iv: Monitor branch performance, set targets, and implement strategies to achieve business objectives.v: Ensure compliance with operational guidelines, company standards, and safety procedures.vi: Manage cash handling, inventory control, and administrative documentation.vii: Coordinate with head office departments for logistics, HR, finance, and IT-related matters.viii: Review and approve daily reports, reconciliations, and transaction summaries.ix: Lead, motivate, and evaluate branch staff to ensure productivity and service excellence.x: Build and maintain strong relationships with customers and local stakeholders.RequiredSkills &amp; Competencies:i: Strong leadership and team management abilities.ii: Excellent communication and customer relationship management skills.iii: Proficient in MS Office and branch management software.iv: Analytical mindset with problem-solving capabilities.v: Strong organizational and multitasking abilities.vi: Sound knowledge of operational and service standards.Location: LahoreMarket competitive Salary + BenefitsInterested candidates may apply on nadeem-ul-hassan@popularpipesgroup.comJob Type: Full-timePay: Rs1.00 - Rs10.00 per monthWork Location: In person

Branch Manager - Lahore

Explore 1202+ Customer relationship manager in Lahore this November. Find roles across top companies and apply now to boost your career.