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Zurich Insurance

<div><div><div><div><div>Job Summary</div></div><div></div><div><br>
<div>
Zurich Middle East is part of Zurich Insurance Group, one of the world&rsquo;s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.</div><br>
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Reporting to Team Manager &ndash; New Business Servicing, as Customer Service &amp; Administrator you are expected to process customer requests (either via a phone call or written request) to meet the expectations of their customers by providing market leading service and retaining excellent customer relationships.</div></div></div><div></div><div><div><div><br>
Job Accountabilities</div></div><div></div><div><br>
<div>
As Customer Service &amp; Administrator, your role will involve:</div>
<ul>
<li>Sets and achieves targets to maintain productivity, efficiency and quality standards.</li>
<li>They meet the requirements of their customers, build and maintain excellent customer relationships through processing a range of tasks and services, while demonstrating knowledge of relevant systems, products, processes, and procedures.</li>
<li>They contribute to a positive and supportive team culture, and demonstrate clear adherence to customer focus, and work collaboratively across all operational areas.</li>
<li>They take personal responsibility for resolving basic queries from customers and agents.</li>
<li>They help identifying and taking forward continuous improvement opportunities.</li></ul></div></div><div></div><div><div><div><br>
Job Qualifications</div></div><div></div><div><br>
<div>
To be successful in this role, you will need:</div>
<ul>
<li>Bachelor&rsquo;s degree preferred (or equivalent), and prior experience in a related field.</li>
<li>Understanding of Insurance, corporate savings and pensions / end of service benefits being strongly preferred.Previous experience working within an international and diverse cultural organization would be beneficial.</li>
<li>Previous experience working within an international and diverse cultural organization would be beneficial.</li></ul><br>
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Skills:</div><br>
<div></div>
<ul>
<li>Analytical and problem-solving mindset.</li>
<li>Accuracy and Attention to details.</li>
<li>Excellent knowledge of Microsoft office packages &ndash; Excel, PowerPoint and Word.</li>
<li>Excellent negotiation and communication skills both written and verbal in English and Arabic.</li>
<li>Digital Literacy</li></ul></div></div></div><div></div><div><b><br>
You are the heart &amp; soul of Zurich!</b></div><br>
<div>
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div><br>
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We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.</div><br>
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<div>
Let&rsquo;s continue to grow together!</div><br>
<div></div>
<ul>
<li>Location(s): AE - Dubai</li>
<li>Remote working: No</li>
<li>Schedule: Full Time</li>
<li>Recruiter name: Taniya Baby</li>
<li>Hiring Manager: Imran Iqbal</li>
<li>Closing Date: 12 November 2025</li></ul></div>

Customer Service & Administrator

Headhunters FZCO

<p>We&rsquo;re looking for a professional and friendly Salon Administrator to join our growing beauty team in Dubai!<br/>If you&rsquo;re organized, customer-focused, and passionate about the beauty industry, we&rsquo;d love to hear from you.</p><p>Key Responsibilities:</p><ul><li>Welcome clients warmly and manage check-ins/check-outs.</li><li>Handle phone, WhatsApp, and walk-in bookings; manage daily salon schedules.</li><li>Maintain client records and assist with follow-ups.</li><li>Process payments and manage daily cash reports.</li><li>Manage stock and product inventory; coordinate with suppliers.</li><li>Support marketing campaigns and promotions.</li><li>Ensure the reception area and client zones are clean and inviting.</li><li>Provide excellent customer service and resolve inquiries professionally.</li></ul><p>Requirements:</p><ul><li>Previous experience in a salon, spa, or customer service admin role (preferred).</li><li>Strong communication and organizational skills.</li><li>Computer literate (MS Office, POS/salon booking software).</li><li>Fluent in English,</li><li>Professional appearance and positive attitude.</li></ul><p>What We Offer:</p><ul><li>Competitive salary: AED 5,000 &ndash; 8,000/month (depending on experience).</li><li>Employment visa, health insurance, and benefits per UAE labor law.</li><li>Friendly, professional work environment.</li><li>Staff discounts on salon services and products.</li><li>Opportunity to grow in a stylish and reputable salon.</li></ul><p>How to Apply:<br/>Send your CV to info@h-hunters.com or WhatsApp 0509582628</p><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED8,000.00 per month</p>

Beauty Salon Administrator

Car Tuning Parts

<p><b>Office Administrator (Operations) / Orders Processing -Logistics Assistant</b></p><p><b>Sending replies/quotations to customers choosing lowest tariffs to particular destinations, resolving payment difficulties, making reports on our crm platform</b></p><p><b>- This job requires:</b></p><ul><li>Good Clerical background and good in MS office -Excel</li><li>Good pronunciation to be able to communicate with customers</li><li>Ability to work independent (quick learners)</li><li>Flexible about time to assure that work is done before leaving the office</li></ul><p>we are <b>located in Dubai, Al Qusais</b></p><p><b>Make sure that you are:</b></p><p>(1) available to join immediately only (currently unemployed)<br/>(2) you have relevant work experience</p><p>Job Type: Full-time</p><p>Pay: AED3,500.00 - AED4,000.00 per month</p><p>Application Question(s):</p><ul><li>ARE YOU FOCUSED AND WELL ORGANIZED? QUICK LEARNER? GOAL ORIENTED?</li><li>YOUR AGE / CIVIL STATUS / NATIONALITY</li><li>WHAT RELEVANT WORK EXPERIENCE YOU HAVE?</li><li>ARE YOU READY TO JOIN? VISA STATUS?</li><li>CLERICAL SKILLS /MS OFFICE?</li><li>WHAT PART OF DUBAI YOU ARE CURRENTLY RESIDING?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul>

Accounts Payable Admin E-Commerce (Online Orders Processing)- AL QUSAIS DXB

flydubai

<div>MAIN OBJECTIVE OF ROLE: To provide administrative and customer care support through accurate documentation, data management, coordination of customer inquiries, and assistance with day-to-day operation, ensuring smooth internal processes, timely responses to customer-related matters, and contributes to maintaining service quality standards. KEY RESPONSIBILITIES:
<ul><li>Manages customer care documentation, correspondence, and filing systems.</li><li>
Supports the case-handling process by logging customer feedback, complaints, and service requests.</li><li>
Ensures timely follow-up on pending cases and escalate unresolved issues to supervisors/officers when required.</li><li>
Distributes updates and communications and handles correspondence, including emails, letters, internal memos and communication templates.</li><li>
Assists in organizing meetings, preparing agendas, and documenting minutes where required.</li><li>
Ensures that all records, reports, and communications comply with company policies and data protection regulations.</li><li>
Supports quality control by reviewing documentation and highlighting discrepancies.</li><li>
Provides support in training preparations, workshops, or awareness sessions for the team.</li><li>
Supports in organizing staff rosters, attendance records, and leave requests where required.</li><li>
Monitors service shortfalls impacting the passenger experience (e.g., IFE, seats, lavatories) and ensures accurate logging and timely reporting to the CRM team.</li></ul>
QUALIFICATIONS:
<ul><li>High School Diploma</li><li>
Fluent in English (other languages an advantage)</li><li>
Minimum of 2 years&rsquo; experience in the aviation industry or a customer service environment, with proven exposure to frontline or support functions. Practical, hands-on experience in administrative tasks, including documentation, data management, reporting, and coordination of departmental activities</li><li>
Advanced proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook)</li><li>
Years with qualifications: 2 - 4 years</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Coordinator - NCC Care

TALENTMATE

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Admin Cum Customer Coordinator is a vital role focusing on efficient administrative and customer service tasks. This position requires someone who can seamlessly manage office operations while providing top-level customer support. You will act as the first point of contact for customers, ensuring their inquiries are addressed promptly and satisfactorily. In addition to handling customer communications, the role involves performing routine administrative tasks to support different departments within the organization. The ideal candidate should be detail-oriented, with excellent communication skills and the ability to maintain a calm and professional demeanor under pressure. It is essential to have a proactive approach and a problem-solving mindset to excel in this role.
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 <strong>
  Responsibilities
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  <br/>
 </strong>
 <ul>
  <li>
   Manage and organize office operations and procedures effectively and efficiently.
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  <li>
   Answer and direct incoming customer calls and emails in a timely manner.
  </li>
  <li>
   Prepare and send customer invoices, ensuring all information is accurate.
  </li>
  <li>
   Maintain and update customer records and databases with latest information.
  </li>
  <li>
   Coordinate and schedule meetings, appointments, and customer visits efficiently.
  </li>
  <li>
   Assist with the preparation of reports, presentations, and other documents as needed.
  </li>
  <li>
   Ensure the office is well-maintained, organized, and stocked with necessary supplies.
  </li>
  <li>
   Handle customer complaints and inquiries with courtesy and professionalism.
  </li>
  <li>
   Support team members in handling day-to-day operational tasks and challenges.
  </li>
  <li>
   Collaborate with different departments to streamline customer service processes.
  </li>
  <li>
   Implement and oversee office administrative systems to enhance efficiency.
  </li>
  <li>
   Provide feedback and suggestions for continuous improvement on customer service.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
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 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent experience in business administration or a related field.
  </li>
  <li>
   Minimum of 2 years of experience in an administrative or customer support role.
  </li>
  <li>
   Strong organizational and multitasking skills with keen attention to detail.
  </li>
  <li>
   Excellent written and verbal communication skills in a professional environment.
  </li>
  <li>
   Proficiency in Microsoft Office Suite and other relevant software applications.
  </li>
  <li>
   Ability to work independently and as part of a team in a fast-paced setting.
  </li>
  <li>
   Experience in customer service practices and office management preferred.
   <br/>
   <br/>
  </li>
 </ul>
 Job Details
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 <br/>
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.talentmate.com Job Function: Administrative Support Company Industry/
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 Sector: Recruitment &amp; Staffing
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 <br/>
 What We Offer
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 <br/>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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 <br/>
 Report
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 <br/>
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>


Admin Cum Customer Coordinator 03N25

Nafis Group - Eagle Properties

<p><b>Position: Administrator cum Receptionist</b></p><p><b>Company Description</b></p><p>Eagle Properties is a property service provider based in Dubai, with over 18 years of property market expertise. Established in 2006, Eagle Properties offers a comprehensive range of property management, sales, and leasing services. As a trusted point of contact, we prioritize delivering professional and high-quality services to our clients.</p><p><b>Role Description</b></p><p>This is a full-time on-site role for an Administrator cum Receptionist position at Eagle Properties in Dubai. The Administrator will be responsible for managing day-to-day administrative tasks, including data entry, filing, and record-keeping. They will support the team in coordinating property transactions, preparing reports, and maintaining documentation. Strong organizational and communication skills are essential for this role.</p><p><b>Qualifications </b></p><ul><li>1 Year Admin Experience</li><li>Preferably Females</li><li>Experience in the real estate industry is a plus</li><li>Proficiency in administrative tasks such as data entry, filing, and record-keeping</li><li>Strong organizational and time management skills</li><li>Excellent verbal and written communication skills</li><li>Attention to detail and the ability to multitask</li><li>Proficiency in Microsoft Office Suite</li><li>Strong customer service skills</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED2,500.00 per month</p><p>Experience:</p><ul><li>administrator: 1 year (Preferred)</li><li>real estate: 1 year (Preferred)</li><li>MS Office: 1 year (Preferred)</li></ul>

Administrator

edari

<div>
 <p>
  <strong>
   We are looking to hire a Helpdesk Administrator
  </strong>
  who will be responsible for overseeing help desk operations and providing front-line technical support to end users within
  <strong>
   one of the leading semi-government organizations in the region
  </strong>
  . The role will play a key part in ensuring
  <strong>
   efficient IT service delivery and maintaining high customer satisfaction.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  This position is a
  <strong>
   contract role with an initial duration of 12 months and is renewable.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Helpdesk Administrator will work closely with the Digital Governance &amp; Security team to
  <strong>
   manage IT ticketing processes, deliver timely and effective support
  </strong>
  , and contribute to the development of best practices in IT service management and user support.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Serve as the first point of contact for user IT support via phone, email, or ticketing systems.
  </li>
  <li>
   Manage and prioritize helpdesk tickets, ensuring timely resolution and SLA compliance.
  </li>
  <li>
   Log incidents and resolutions accurately and prepare regular performance reports.
  </li>
  <li>
   Install, configure, and troubleshoot hardware, software, and peripheral devices.
  </li>
  <li>
   Prepare reports on helpdesk performance, ticket volumes, and issue trends for management review.
  </li>
  <li>
   Develop and update technical documentation, FAQs, and end-user guides to promote user self-services
  </li>
  <li>
   Maintain IT asset inventory and coordinate with vendors for issue resolution.
  </li>
  <li>
   Coordinate with vendors and internal technical teams for issue resolution and service improvements
  </li>
  <li>
   Create and update user guides, FAQs, and documentation to promote self-service.
  </li>
  <li>
   Identify recurring issues and recommend process or training improvements.
  </li>
  <li>
   Support continuous service enhancement and deliver high customer satisfaction.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge, Skills &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology or a related field.
  </li>
  <li>
   Minimum of 2 years of experience in IT customer support or helpdesk operations.
  </li>
  <li>
   Proficiency in both English and Arabic languages.
  </li>
  <li>
   Strong knowledge of Windows OS, Microsoft 365, and common enterprise applications.
  </li>
  <li>
   Experience using IT ticketing systems such as ServiceNow, ManageEngine, or similar.
  </li>
  <li>
   Basic understanding of networking, system administration, and IT troubleshooting.
  </li>
  <li>
   Excellent communication, organizational, and problem-solving skills.
  </li>
  <li>
   Strong customer service orientation and ability to manage multiple priorities.
  </li>
  <li>
   Relevant IT or Helpdesk certifications (e.g., CompTIA A+, ITIL Foundation, or equivalent) are an advantage.
  </li>
  <li>
   Strong analytical, reporting, and data visualization skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Availability:
  </strong>
 </p>
 <p>
  &bull; Preference will be given to candidates
  <strong>
   available to join immediately
  </strong>
  upon offer acceptance.
 </p>
 <p>
 </p>
</div>


Help Desk Administrator

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