customer service advisor - english speakers - alex Jobs in Store Sales Specialist Alexandria Egypt Jobs In Store Sales Specialist Alexandria Egypt Jobs In Alexandria

customer service advisor - english speakers - alex

customer service representative Jobs in Store Sales Specialist Alexandria Egypt Jobs In Store Sales Specialist Alexandria Egypt Jobs In Alexandria

customer service representative

customer support operations, egypt Jobs in Store Sales Specialist Alexandria Egypt Jobs In Store Sales Specialist Alexandria Egypt Jobs In Alexandria

customer support operations, egypt

customer support representative (arabic/german/english) Jobs in Store Sales Specialist Alexandria Egypt Jobs In Store Sales Specialist Alexandria Egypt Jobs In Alexandria

customer support representative (arabic/german/english)

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customer service advisor english speakers alex

Concentrix

<div><div><div><div><div><b>Location</b></div>
<div>Alexandria, Egypt
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div><br>
Job Description<br>
Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.</div><br>
<p></p>
<p>
In this role, you'll:</p>
<p>
Be the friendly voice to one of our major clients, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.<br>
Become a product pro, mastering the ins and outs of the latest trends.<br>
Troubleshoot issues with patience and a can-do attitude.<br>
Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer questions with a smile, and make every interaction a positive experience.<br>
Contribute to a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals.</p><p><br>
Essential Functions/Core Responsibilities</p>
<p>
Ensure service delivered to our customers meets contractual Key Performance Indicators (&lsquo;KPIs&rsquo;)<br>
Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer.<br>
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.<br>
Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<br>
Maintain basic knowledge of client products and/or services.<br>
Prepare complete and accurate work including appropriately notating accounts as required.<br>
Participate in activities designed to improve customer satisfaction and business performance.<br>
Offer additional products and/or services.</p><p><br>
Candidate Profile<br>
A minimum high school diploma with 3 to 6 months of relevant experience is preferred.</p>
<p>
Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.<br>
Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.<br>
Basic computer navigation skills and PC Knowledge.<br>
Ability to work as a team member, as well as independently.<br>
Dependable with proficient attention to detail.<br>
Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.<br>
Able to rotate shifts, as needed.<br>
Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.<br>
Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.</p><p></p><p><br>
Based on location and/or program, additional experience/skills may be required</p><br>
<p></p>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><br>
<p></p>
<p>
Career Framework Role</p>
<p>
Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.</p><br>
<p></p>
<p>
We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!</p><br>
<p></p>
<p>
Disclaimer<br>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p>
<p>
Concentrix is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.</p></div></div></div><div></div>

Customer Service Advisor - English Speakers - Alex

Work wonders 

<p><b>VOD UK, a leading international company, is hiring for Full-Time positions in Cairo&amp;Alex, Egypt.</b></p><p><i><b>Job Description:</b></i></p><p>Manage client accounts, maintain strong relationships with international clients, and deliver outstanding customer service.</p><p><i><b>What We Offer:</b></i></p><p>- Competitive Salary</p><p>- Transportation Provided</p><p>- No Overnight Shifts</p><p>- Hybrid Work Model</p><p>- Connectivity Allowance: 650 EGP/month</p><p><i><b>Qualifications:</b></i></p><p>- Proficiency in English (B2+ to C1 level, written and spoken)</p><p>- Problem-solving skills and ability to manage multiple priorities</p><p>- Detail-oriented and highly organized</p><p>- Egyptian nationals only</p><p><i><b>Grads,Dropout&amp;Gapyears are welcome to apply</b></i></p><p><i><b>How to Apply:</b></i></p><p>Send a message with your qualifications and interest to 01013282103.</p><p>Job Type: Full-time</p><p>Pay: From E&pound;13,000.00 per month</p>

Customer Service Representative

<div><div><div><div><div><b>Location</b></div>
<div>Alexandria, Egypt
</div></div><div><div><b>Language</b></div>
<div>French
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div>
Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as Customer Advisor at Concentrix Alex!</div>
<h2 class="jobSectionHeader"><b>
This position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.</b></h2>
<div>
In this role, you will:</div>
<ul>
<li>Become the voice and face of Concentrix&rsquo;s clients for our valued customers. Handle inbound inquiries via phone, email, and chat, providing exceptional service and support throughout the sales journey.</li>
<li>Act as a trusted advisor and advocate for customers. Actively listen to their needs, identify pain points, and recommend solutions that best suit their requirements.</li>
<li>Possess a deep understanding of products and services. Be able to clearly explain features, benefits, and value propositions, providing accurate and timely information.</li>
<li>Proactively address customer concerns and troubleshoot issues. Work collaboratively with internal teams to resolve problems efficiently and ensure customer satisfaction.</li>
<li>Contribute to exceeding sales targets and customer retention objectives. Be a key driver of success.</li>
</ul><h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Achieve specific sales targets and maximize sale opportunities.</li>
<li>Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</li>
<li>Maintain broad knowledge of products, pricing, promotions, and procedures</li>
<li> Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (&lsquo;KPIs&rsquo;)</li>
<li> Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures</li>
<li> Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunities to build rapport with the customer</li>
<li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</li>
<li>Prepare complete and accurate work including appropriately notating accounts as required</li>
<li>Participate in activities designed to improve customer satisfaction and sales performance</li>
<li>Answer billing questions by talking through components of customer accounts</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>Minimum of high school diploma with 3 to 6 months of sales experience is preferred</li>
<li>Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.</li>
<li>Ability to fluently communicate in the required language of support, both written and verbally</li>
<li>Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.</li>
<li>Basic computer navigation skills and PC Knowledge</li>
<li>Ability to work as a team member, as well as independently</li>
<li>Dependable with proficient attention to detail</li>
<li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li>
<li>Able to rotate shifts, as needed</li>
<li>Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.</li>
<li>Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.</li>
</ul>
<p><b>Based on location and/or program, additional experience/skills may be required</b></p><br>
<p></p>
<ul><li><b>Job requirements may vary by country and will not contravene any local laws</b></li></ul>
<h2 class="jobSectionHeader"><b>
Career Framework Role</b></h2>
<p>
Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.</p>
<p>
We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!</p>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<p>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
EGY Cairo Egypt-Smart Village Building B2110</p></div></div></div><div></div>

French Speaker Game Changer - Alexandria

WOW24-7

<p>We are looking for a part-time Dedicated Agent to join our partner company.<br/>This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.</p><p>Requirements</p><ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul><p>Responsibilities</p><ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul><p>Would be a plus</p><ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul><p>Work conditions</p><ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul><p>Job Type: Part-time</p><p>Pay: E&pound;30,000.00 - E&pound;36,000.00 per month</p><p>Expected hours: 20 per week</p><p>Application Question(s):</p><ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Representative (Arabic/German/English)

Basharsoft

<div><ul><li>For a worldwide shipping agency that also provides logistics, maritime, and customs services.</li><li>
With a focus on traditional values of shipping and a commitment to innovation, Next Maritime offers high-quality services to meet the unique needs of each client. Operating 24/7, Next Maritime ensures the highest level of service to all types of vessels.</li></ul><p><b>
Role Description</b></p><ul><li>
This is a full-time on-site role for an Agency Operator - Junior Level at Next Maritime located in Alexandria, Egypt. The Agency Operator will be responsible for handling day-to-day operations related to worldwide shipping agency services.</li><li>
The role will also involve providing round-the-clock service to clients and ensuring the individual needs of each client are met.</li></ul><p><b>
Qualifications</b></p><ul><li>
Experience as a customer service agent (English Speaking accounts) is a must.</li><li>
Experience with a ship agency is a must.</li><li>
Strong organizational and time management skills</li><li>
Ability to work effectively in a fast-paced environment</li><li>
Excellent communication and teamwork skills</li><li>
Problem-solving and decision-making skills</li><li>
Attention to detail and accuracy</li><li>
Proficiency in Microsoft Office Suit</li><li>
Proficiency in English both spoken and written.</li></ul></div><p></p>

Maritime Operations Specialist

Al Mokhtar Optics GOLD

<div>
 <p>
  <strong>
   Job Title: In-Store Sales Specialist
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  Established in 1956, Al Mokhtar Optics GOLD is a pioneer in retailing designer prescription eyewear and sunglasses in Egypt. Renowned for premium products, authenticity, and exceptional customer service, the company has built a strong reputation across generations. With a commitment to excellence and personalized customer experience, Al Mokhtar Optics GOLD continues to lead the eyewear market by combining heritage, trust, and modern retail standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time, on-site role based in Alexandria, Egypt.
 </p>
 <p>
  The In-Store Sales Specialist is responsible for delivering an outstanding customer experience while achieving and exceeding sales targets. The role involves guiding customers through eyewear selections, building long-term relationships, and maintaining the highest standards of service and professionalism inside the store.
 </p>
 <p>
  The ideal candidate is sales-driven, customer-focused, and passionate about eyewear and fashion.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Assist customers in selecting prescription eyewear and sunglasses that match their needs, style, and budget
  </li>
  <li>
   Deliver exceptional customer service before, during, and after the sale
  </li>
  <li>
   Build strong, long-term relationships with repeat and VIP customers
  </li>
  <li>
   Achieve individual and team sales targets through effective selling and upselling techniques
  </li>
  <li>
   Maintain strong product knowledge of brands, lenses, and trends
  </li>
  <li>
   Handle basic operational tasks such as stock presentation and store organization
  </li>
  <li>
   Support new staff training and contribute to team performance when required
  </li>
  <li>
   Represent the brand with professionalism and integrity at all times
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Salary &amp; Compensation
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Total Monthly Income:
   </strong>
   from EGP 7,000 up to EGP 40,000 based on performance
  </li>
  <li>
   Uncapped commissions, bonuses, and target-based incentives
  </li>
  <li>
   High performers are consistently rewarded
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Strong communication and customer service skills
  </li>
  <li>
   Proven experience in retail sales, preferably in eyewear, fashion, or luxury retail
  </li>
  <li>
   Ability to meet and exceed sales targets
  </li>
  <li>
   Experience with upselling and cross-selling techniques
  </li>
  <li>
   Interest in eyewear, fashion, and premium brands
  </li>
  <li>
   Ability to work both independently and as part of a team in a fast-paced environment
  </li>
  <li>
   Proficiency in Arabic is required; English is an advantage
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits
  </strong>
 </p>
 <ul>
  <li>
   Competitive performance-based income structure
  </li>
  <li>
   Clear growth and promotion opportunities
  </li>
  <li>
   Professional sales and product training
  </li>
  <li>
   Stable, long-established company with strong brand reputation
  </li>
  <li>
   Supportive and performance-driven work environment
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


In-store Sales Specialist | Alexandria - Egypt

Vida Marketing management

<p>a regional company specializing in influencer marketing looking for passionate people to join our team immediately. If you have excellent communication and coordination skills, please apply for the position given below:</p><p>Job Title: Operation Coordinator</p><p>Location: Smouha, Alexandria, Egypt</p><p>Working Hours: 8:00 Am To 4:00pm - 12:00 Pm To 8:00Pm</p><p>job role:</p><p>being part of our operation team and working on the influencers campaigns</p><p>communicate directly with the influencers.</p><p>Troubleshooting any issues that may arise during the campaign</p><p>Following up on the campaigns to make sure it's matching with the requirements</p><p>Handling tasks given by the management</p><p>Requirements Skills:</p><p>Customer Service Background</p><p>Excellent communication skills</p><p>Good knowledge of Microsoft Office</p><p>team player</p><p>Fluent English is mandatory</p><p>If you meet the following criteria, don't hesitate to contact us and send your resume to</p><p>Hr@vida-me.com</p><p>All The best!</p><p>Job Type: Full-time</p><p>Pay: E&pound;7,000.00 - E&pound;9,000.00 per month</p>

Operation Coordinator

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