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automotive service advisor Jobs in Abu Dhabi

automotive service advisor

customer service advisor

Concentrix

<div>
 Job Title:
 
 
 Customer Service Advisor - Arabic speaker (Abu Dhabi)
 
 
 
 Job Description
 
 
 
 This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.
 
 
 
 Essential Functions/Core Responsibilities
 
 
 
 <ul>
 <li>
 Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
 </li>
 <li>
 Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate
 </li>
 <li>
 Identify and maximize selling and cross-selling opportunities.
 </li>
 <li>
 Identify customer problems and offer appropriate solutions.
 </li>
 <li>
 Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
 </li>
 <li>
 Participate in Outbound calling programs and other projects and activities when required.
 </li>
 <li>
 Handling projects and tasks whenever required and asked by the management.
 </li>
 <li>
 Perform customer transactions accurately and in an efficient manner.
 
 
 </li>
 </ul>
 
 Required Education, Skills And Qualifications
 
 
 
 <ul>
 <li>
 Min. 1 year call/contact center experience within banking, financial, insurance or healthcare sector, preferably telephonic.
 </li>
 <li>
 A bilingual fluent English (B2 Level+) and Arabic speaker.
 </li>
 <li>
 Good communication and interpersonal skills.
 </li>
 <li>
 Competent use of PC, must be good at MS Excel formulas.
 </li>
 <li>
 Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.
 </li>
 <li>
 Cheerful personality, always with a smile.
 </li>
 <li>
 Empathetic, patient and courteous in approach.
 </li>
 <li>
 Pleasant telephone etiquette and someone who loves to speak over the phone.
 </li>
 <li>
 Presentable with a positive, proactive and professional approach.
 </li>
 <li>
 Tolerance for repetitive work in a fast-paced, high production work environment.
 </li>
 <li>
 Results driven, enthusiastic, attention to detail and dependable - someone who is eagerly looking to learn the tricks of the trade for their future.
 </li>
 <li>
 Open to work - 8 hours a day, any 5 days a week in rotational shifts, as per department requirements and be ready to be molded for a suitable role internally, as time progresses.
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
 
 
 Location:
 
 
 ARE Abu Dhabi - Building Khaleej Area
 
 
 Language Requirements:
 
 
 Time Type:
 
 
 Full time
 
 R1326697
 
</div>

Customer Service Advisor - Arabic speaker (Abu Dhabi)

Smart Motor Auto Repair Center

Job Summary:The Service Advisor is the primary point of contact for customers seeking vehicle maintenance and repair services. This role involves a combination of customer service, technical knowledge, and administrative skills. The Service Advisor is responsible for greeting customers, accurately diagnosing vehicle issues, providing estimates for repairs, and ensuring a smooth and efficient service experience. A key requirement for this position is proven experience in handling insurance and warranty claims, as the Service Advisor will be responsible for processing and managing these claims from start to finish.Responsibilities:<ul><li>Customer Service: Greet customers warmly and professionally. Listen to their concerns regarding their vehicle's performance. Clearly explain the diagnostic process, repair options, and associated costs. Provide regular updates on the status of their vehicle.</li><li>Vehicle Diagnosis: Collaborate with technicians to accurately identify and understand the customer's vehicle issues. Translate complex technical information into understandable terms for the customer.</li></ul>Insurance and Warranty Claims:<ul><li>Process Claims: Accurately complete and submit all necessary paperwork for insurance and warranty claims.</li><li>Liaise with Adjusters: Communicate effectively with insurance adjusters and warranty providers to ensure claims are approved in a timely manner.</li><li>Documentation: Maintain meticulous records of all claim-related documents, including repair orders, estimates, and communication logs.</li><li>Customer Guidance: Advise customers on the insurance and warranty claim process, helping them understand their coverage and any out-of-pocket costs.</li><li>Administrative Tasks: Schedule appointments, answer phone calls, manage the service bay workflow, and maintain a clean and organized work area.</li></ul>Qualifications:<ul><li>Minimum of 4+ years of experience as a Service Advisor in an automotive or dealership environment.</li><li>Demonstrable experience and a strong track record of successfully handling and processing automotive insurance and warranty claims.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Solid understanding of automotive systems and repair procedures.</li><li>Exceptional organizational skills and attention to detail.</li></ul>To Apply:Please submit your cv/ resume detailing your experience with insurance and warranty claims to hr@smartmotor.ae or 0589107620Job Type: Full-timePay: From AED4,000.00 per month

Auto Service Advisor

SINDBAD AUTO REPARING

Job Description:We are seeking a highly motivated and experienced automotive service Advisor of at least 4 years in the same field within the UAE, demonstrating a strong understanding of automotive service operations and superior customer service professional skills.Key Responsibilities:<ul><li>Greet and assist customers with their automotive service needs in a professional and courteous manner.</li><li>Accurately assess customer concerns and provide detailed explanations of required repairs or maintenance.</li><li>Create and manage service orders, ensuring all work is performed according to company standards and customer expectations.</li><li>Communicate effectively with technicians to diagnose issues and provide clear instructions for repairs.</li><li>Offer customers service recommendations based on their vehicle's condition and manufacturer guidelines.</li><li>Maintain a high level of customer satisfaction by addressing any concerns or issues promptly.</li><li>Process transactions, including service orders and payments, efficiently and accurately.</li><li>Stay up-to-date with industry trends, vehicle technologies, and service procedures.</li><li>Collaborate with team members to achieve service department goals and improve operational efficiency.</li></ul>Qualifications:<ul><li>Minimum of 4 years of experience as an automotive service adviser in UAE.</li><li>Strong knowledge of automotive repair and maintenance processes.</li><li>Excellent communication and interpersonal skills, with the ability to interact effectively with customers and team members.</li><li>Proven ability to manage multiple tasks and work in a fast-paced environment.</li><li>Customer-focused with a commitment to delivering high-quality service.</li><li>Proficiency in using automotive service software and tools.</li><li>A valid UAE driving license is preferred.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per month

Estimator

Crypto Auto

Automotive Service Advisor - Essential Duties<ul><li>Advises customers about necessary service for routine maintenance.</li><li>Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.</li><li>Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.</li><li>Prepares a repair order showing time, cost and labor estimates for service.</li><li>Writes a brief description of the customer&rsquo;s concern on the repair order to help the technician locate the problem.</li><li>Explains the work performed and the repair order charges to the customer.</li><li>Handles customer complaints.</li><li>Schedules service appointments.</li><li>Obtains customer and vehicle data prior to arrival when possible.</li><li>Greets customers in a timely, friendly manner and obtains vehicle information.</li><li>Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.</li><li>Refers to service history, inspects vehicle, and recommends additional needed service.</li><li>Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.</li><li>Provides a complete and accurate written cost estimate for labor and parts.</li><li>Establishes &ldquo;promised time.&rdquo; Checks with dispatcher, if necessary.</li><li>Obtains customer's signature on repair order; provides customer with a copy.</li><li>Establishes customer's method of payment. Obtains credit approval, if necessary.</li><li>Notifies dispatcher of incoming work.</li><li>Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.</li><li>Implements and maintains a service marketing program.</li><li>Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.</li><li>Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.</li><li>Keeps service department forms, menus and pricing guides up to date.</li><li>Implements a quality control process to eliminate comebacks.</li><li>Maintains high customer satisfaction standards.</li><li>Handles telephone inquiries regarding appointments and work in process.</li><li>Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.</li><li>Maintains a professional appearance.</li><li>Keeps work area clean.</li><li>Other tasks as assigned</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

Automotive Service Advisor

Darkblue Technology

Job Description:We are seeking a Customer Service Representative who is an Arabic-speaking male to join our team. The role requires handling customer inquiries, providing accurate product/service information, and ensuring high levels of customer satisfaction.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls.</li><li>Provide detailed information about products and services.</li><li>Resolve customer complaints and concerns efficiently.</li><li>Record and update customer data accurately in the system.</li><li>Coordinate with other departments to meet customer needs.</li><li>Follow up with customers to ensure satisfaction.</li><li>Assist in sales support activities where required.</li></ul>Requirements:<ul><li>1&ndash;2 years of proven experience in a customer service role.</li><li>Strong problem-solving skills and attention to detail.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficient in Microsoft Office applications.</li><li>Should be multitasking</li></ul>Visa: Own PreferredJoining: ImmediateThis job is for Male &amp; Arabic Speaker OnlyHow to Apply:Interested candidates are encouraged to send their updated resume to hr@jstmea.com.Please use email subject by using below format otherwise your application will not be considered Subject format: JST-2508_[Name] [Position]We are eagerly waiting to onboard youNote: Please apply if you have relevant experience &amp; knowledge.Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Which visa you have?</li><li>How soon you can join us?</li></ul>

Customer Service Representative (Arabic Speaker Only)

NMC Health plc

<div>To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.</div>
 <div>3.1 Greets patients or their families and finds out the nature of their enquiry.
 
3.2 Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere.
 
3.3 Advocate Patients&rsquo; and their families&rsquo; rights and responsibilities, confidentiality, information and education.
 
3.4 Develops and maintains the feedback/complaint procedure for customers to use and receive redressal.
 
3.5 Communicates all information to Floor Supervisor on daily basis.
 
3.6 Expedites flow of visitors/patients and ensure that each person receives outstanding customer service by providing a friendly environment.
 
3.7 Provides Information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor.
 
3.8 Investigates patient/visitor concerns and implements appropriate courses of action.
 
3.9 Keeps accurate records of discussions or correspondence with customers.
 
3.10 Perform duties of handling Patient /Telephone/Cash/back office work as specified in the duty roaster.
3.11 Perform other related duties incidental to the work described herein as and when assigned by the higher authorities.
 
3.12 Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements
 
3.13 Work accordance with the documented OSH procedures and instructions, specific responsibilities
 
3.14 Be familiar with emergency and evacuation procedures
 
3.15 Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports
 
3.16 Comply with Waste management procedures and policies
 
3.17 Attend applicable OSH/Infection control training programs, mock drills and awareness programs
 
3.18 Use of appropriate personal protective equipment and safety systems</div>
 <div>4.1 Preferably a graduate in any discipline.
 
4.2 Minimum 1-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system is preferable. Interest to work in a Hospital related environment.
 
4.3 Proficient technology application skills; Basic MS Office (Word, Excel, &amp; Power point) MS Outlook &amp; Internet explorer skills.
 
4.4 Must have an exceptional interpersonal skills, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals; superior phone etiquette skills
 
4.5 Patient focused; service oriented; patient &amp; understanding.
 
4.6 Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure
 
4.7 Ability to work independently with minimal supervision.
 
4.8 Reliable, punctual, dependable, and responsive.
 
4.9 Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</div>

Customer Care Executive - UAE National

Dr Nutrition UAE

<div><div>WE ARE HIRING: BEAUTY ADVISOR 
 
Join Our Beauty Team! 
</div><div>
We are looking for a Beauty Advisor who is passionate about skincare and makeup. If you have a friendly attitude and enjoy helping customers look and feel their best, you might be the perfect fit! 
</div><div>
Location: Abu Dhabi, UAE 
 
Responsibilities:</div><ul><li>
Provide beauty advice and recommendations to customers.</li><li>
Suggest products based on customer needs and preferences.</li><li>
Demonstrate proper use of skincare and makeup products.</li><li>
Keep product displays clean and well-organized.</li>
Help achieve sales targets. 
<li>
</li></ul><div>
Qualifications:</div><ul><li>
Interest in beauty and cosmetics</li><li>
Should speak Tagalog.</li><li>
Good communication and customer service skills.</li><li>
Experience in retail or beauty (preferred but not required).</li><li>
Team player with a positive attitude.</li></ul></div>

Beauty Advisor

Explore 854+ Customer service advisor in Abu Dhabi this September. Find roles across top companies and apply now to boost your career.