client service officer

customer service representative Jobs in Manama

customer service representative

customer service representative/female Jobs in Manama

customer service representative/female

customer service supervisor Jobs in Manama

customer service supervisor

sales associate

customer service associate

Hoor Holding Co. W.L.L.

Hiring Now &mdash; Female Sales Associate (Beverage Upselling) &ndash; Immediate JoinLocation: Manama, BahrainEmployment: Full-time | Immediate startRole FocusPrimary: Upsell the beverage range (combos, add-ons at checkout).Secondary: Support vape sales when needed (vape experience is a plus).Requirements<ul><li>Basic Arabic (speaking &amp; understanding) and good English.</li><li>Retail/customer-service experience (beverage/FMCG preferred).</li><li>Vape retail knowledge is advantageous.</li><li>Presentable, persuasive, and target-driven; available to join immediately.</li></ul>What we offer<ul><li>Competitive pay + performance incentives.</li><li>Training and a supportive team environment.</li></ul>Apply now (immediate hiring):Email your CV to (career@hoorholding.com)Subject: Sales Associate &ndash; Immediate JoinJob Type: Full-timePay: From BD200.000 per month

Sales Associate

Azadea Group

<div>
 
 
 JOB PURPOSE
 
 
 
 The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes.
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
 <ul>
 <li>
 Greet customers, offer assistance promptly, and serve them to ensure their needs are met in compliance with quality and customer service standards.
 </li>
 <li>
 Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
 </li>
 <li>
 Ensure a smooth and efficient receiving process for items/shipments, maintaining accurate stock keeping preventing security risks and thefts.
 </li>
 <li>
 Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
 </li>
 <li>
 Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
 </li>
 <li>
 Handle cash registers and customer transactions efficiently and accurately, ensuring a seamless experience for customers.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Fluency in English.
 </li>
 <li>
 High school degree.
 </li>
 <li>
 Proficiency in MS Office.
 </li>
 <li>
 Zero to one years of experience in a similar role.
 </li>
 </ul>
 
 
 
 
 
 Azadea Group is an Equal Employment Employer
 
 &ndash;
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.
 
 
</div>

Sales Associate - Sunglass Hut

Air Arabia

<div>
 Date: 21 Oct 2025
 
 
 Company: Air Arabia PJSC (G9)
 
 
 Location:
 
 
 Manama, BH
 
 
 Country: BH
 
 
 
 Job Purpose
 
 
 
 To support the Contact Center section across the entire network by handling customers&rsquo; inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers&rsquo; experience ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Handles customers&rsquo; enquiries, requests and complaints in a positive effective manner whilst ensuring company&rsquo;s branding and corporate image are reflected in a positive manner and as per approved quality standards.
 </li>
 <li>
 Responds to customers&rsquo; incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.
 </li>
 <li>
 Provides accurate information about the company&rsquo;s products and services; processes travel bookings, modifications and cancellations on reservations.
 </li>
 <li>
 Handles customers&rsquo; complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.
 </li>
 <li>
 As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.
 </li>
 <li>
 Promotes the company&rsquo;s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.
 </li>
 <li>
 Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.
 </li>
 <li>
 Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.
 </li>
 <li>
 Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.
 </li>
 <li>
 Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.
 </li>
 <li>
 Performs any additional responsibilities as advised by the Line Manager/Supervisor.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 High School/Diploma or equivalent.
 </li>
 <li>
 Capable of using technology systems and tools such as Microsoft Office.
 </li>
 <li>
 Good in English &amp; Arabic Languages.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 Previous call center experience is required for this role; additional experience in customer service will be considered an advantage
 </li>
 <li>
 Capability of understanding market trends and channeling them leading to effective customer care solutions.
 </li>
 <li>
 Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
 </li>
 <li>
 Capable of understanding customers&rsquo; problems and direct them in the right channel.
 </li>
 <li>
 Ability to work for long hours and under pressure.
 </li>
 <li>
 Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
 </li>
 </ul>
</div>

Call Center Agent - Bahrain

Crème London

A Team Member, who supports an exceptional customer experience through the delivery of services.<ul><li>Working the cash register</li><li>Cleaning and stocking the store</li><li>Preparing orders</li><li>Greeting and engaging with customers</li><li>Recommending products to meet customers&rsquo; needs.</li></ul>Job Type: Full-time

Team Member & Kitchen Helper

Al Ghalia

&middot; Assists the Supervisors and Managers in efficiently managing the SBU in accordance with the Business Unit&rsquo;s Standard Operating Policies and Procedures with the objective of achieving maximum guest satisfaction.&middot; Ensures that guests receive prompt, friendly, and personalized service.&middot; Ensures guests are greeted and served with a professional, positive, and enthusiastic attitude.&middot; Cater to the needs of our guests by suggested selling of the SBU&rsquo;s food and beverage items.&middot; Ensures full knowledge of the SBU&rsquo;s Daily Specials and promotes their sale.&middot; Ensures timely service and checks on guests throughout their meal to ensure everything is satisfactory.&middot; Takes orders correctly and enters into the Company POS software for completion of the order.&middot; Ensures drinks are served in the correct order, in line with the correct standards of presentation, hygiene and temperature.&middot; Ensures all food items ordered are served in the correct order.&middot; Sets tables in line with the SBU&rsquo;s Standard Operating Policies and as required by the guests&rsquo; orders.Job Type: Full-timeEducation:<ul><li>High school or equivalent (Preferred)</li></ul>

Waitress

Era Projects

Responsibilities:<ul><li>Greet and direct customers</li><li>Provide accurate information (e.g. product features, pricing and after-sales services)</li><li>Answer customers&rsquo; questions about specific products/services</li><li>Conduct price and feature comparisons to facilitate purchasing</li><li>Cross-sell products</li><li>Ensure racks are fully stocked</li><li>Manage returns of merchandise</li><li>Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)</li><li>Inform customers about discounts and special offers</li><li>Provide customer feedback to the Store Manager</li><li>Stay up-to-date with new products/services</li></ul>Requirements and skills:<ul><li>Proven work experience as a Retail Sales Representative, Sales Associate or similar role</li><li>Understanding of the retail sales process</li><li>Familiarity with consumer behavior principles</li><li>Knowledge of inventory stocking procedures</li><li>Basic math skills</li><li>Track record of achieving sales quotas</li><li>Excellent communication skills, capable of building trusting relationships</li><li>Ability to perform in fast-paced environments</li><li>Flexibility to work various shifts</li><li>High school degree</li><li>BSc in Marketing or related field is a plus</li></ul>If interested Kindly send us your CV in our email : recruitbh24@gmail.comJob Types: Full-time, Permanent

REAL ESTATE AGENT (MALE ONLY)

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The F&amp;B Associate is responsible for providing outstanding service to restaurant guests. This includes presenting menu options, offering recommendations when needed, serving food and beverages, and addressing any guest inquiries.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Greet and seat guests as they enter the restaurant.
 </li>
 <li>
 Present menus, answer questions about menu items, and offer recommendations.
 </li>
 <li>
 Take accurate food and drink orders using a POS system (Micros).
 </li>
 <li>
 Communicates with the kitchen about the orders and being very clear about special wishes of guests.
 </li>
 <li>
 Ensure timely delivery of meals and drinks.
 </li>
 <li>
 Check in with guests to ensure satisfaction with their meal and provide additional assistance as needed.
 </li>
 <li>
 Process payments, issue receipts, and handle cash or card transactions.
 </li>
 <li>
 Keep tables clean and ensure the dining area is tidy at all times.
 </li>
 <li>
 Follow all health &amp; safety, food safety and hygiene regulations and hotel procedures.
 </li>
 <li>
 Keeps track of the stock and supplies in the restaurant and communication where there might be a shortage like linen, glasswork etc.
 </li>
 <li>
 Support with opening and closure procedures.
 </li>
 <li>
 Takes reservations, in corporation with the supervisor and hostess/host, if necessary, because of special requests of the guest.
 </li>
 <li>
 Monitors operating supplies, equipment and reduces spoilage and wastage successfully.
 </li>
 <li>
 Ensures that Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
 </li>
 <li>
 Any other reasonable duties assigned by hotel management.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Exceptional service delivery
 </li>
 <li>
 Efficiency of service
 </li>
 <li>
 Complaint resolution
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Reliability
 </li>
 <li>
 Positive body language
 </li>
 <li>
 &ldquo;Can do&rdquo; attitude
 </li>
 <li>
 Excellent grooming standards
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 We hire for attitude and competencies, and train for skills!
 </li>
 <li>
 Language requirement: English, Arabic will be an added advantage
 </li>
 </ul>
</div>

Food & Beverage Associate

Explore 339+ Customer service associate in Manama this November. Find roles across top companies and apply now to boost your career.