customer due diligence associate Jobs in Manama

customer due diligence associate

customer service representative/female Jobs in Manama

customer service representative/female

sales associate

sales support

customer service associate

AHK Realty

Job Summary:We are seeking a motivated and customer-focused Sales Associate to join our team. The ideal candidate will deliver exceptional customer service, assist customers throughout their purchase journey, and support the store in achieving sales targets. Strong communication skills and a positive attitude are essential.Key Responsibilities:<ul><li>Greet and assist customers in a professional, friendly manner.</li><li>Understand customer needs and provide accurate product information.</li><li>Demonstrate excellent communication skills when engaging with customers.</li><li>Achieve daily and monthly sales targets.</li><li>Handle customer inquiries, feedback, and complaints with professionalism.</li><li>Stay updated on product features, pricing, promotions, and stock availability.</li><li>Support stock management, inventory checks, and replenishment.</li><li>Coordinate with team members to ensure smooth store operations.</li></ul>Qualifications &amp; Skills:<ul><li>1&ndash;3 years of experience in retail sales, customer service, or a related field.</li><li>Excellent communication skills (English required; Arabic is an advantage).</li><li>Strong interpersonal skills with the ability to build customer relationships.</li><li>Ability to upsell and cross-sell products confidently.</li><li>Basic computer knowledge.</li><li>Well-presented, energetic, and customer-oriented.</li><li>Ability to work in shifts, including weekends when required.</li><li>Team player with a positive and professional attitude.</li></ul>Preferred:<ul><li>GCC experience is an added advantage.</li></ul>Job Types: Full-time, Permanent

Retail Sales

Home 23

Sales Associate JDWe are looking for a female candidate for this position, which is responsible for representing the brand by maximizing sales and contributing to the store's success through exceptional customer service, retail experience, and product knowledge.Job DescriptionDuties &amp; Responsibilities:<ul><li>Greet customers, offer assistance and serve them in order to ensure their needs are met in a timely manner and in compliance with quality and customer service standards.</li><li>Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and standards.</li><li>Provide exceptional customer service and perform up-selling, cross-selling, suggesting alternatives and following up on customers' requests.</li><li>Review and analyze in store sales in order to Inform store Manager of unavailable and nonperforming products.</li><li>Merchandize products under the appropriate sections according to sales trends, date of release, and as per Management recommendations.</li><li>Up-sell and cross-sell products and services in order to reach hourly and daily sales targets</li><li>Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing loss risks and thefts by performing physical and electronic inventory check as required, reporting missing stock, incidents, suspicious activities.</li><li>Handle cash register and transactions with the customers in an effective and accurate manner as required.</li><li>Work on increasing conversion rates and customer average basket value.</li></ul>Qualifications/profile<ul><li>3 years minimum experience in retail sales is a must, preferably in home beddings, D&eacute;cor &amp; accessories</li><li>GCC experience is mandatory</li><li>High School Degree</li><li>Fluency in English , Arabic is a plus</li><li>Proficiency in MS office</li></ul>&middot; Style oriented, Enthusiastic, Aesthetics sense Contributor, Empathic and responsible.&middot; Planning and Organizing.&middot; Communication Skills.<ul><li>Cultural Awareness &amp; Customer Focus.</li><li>Initiative taker &amp; Team player.</li><li>Well groomed &amp; dressed.</li></ul>Job Type: Full-timeJob Type: Full-timePay: BD300.000 - BD350.000 per monthEducation:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>Retail in homeware or fashion: 3 years (Required)</li></ul>

Retail Sales Executive

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 As a
 
 Customer Due Diligence Associate
 
 within the AML Operations team, you will be responsible for ensuring that our onboarding and ongoing due diligence processes for corporate and retail clients meet regulatory standards and internal policy requirements. You will be part of a team conducting risk-based Customer Due Diligence reviews, and supporting our wider AML Operations team objectives by identifying and mitigating potential financial crime risks.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Conduct AML Customer Due Diligence reviews for retail and corporate clients, ensuring adherence to quality standards and regulatory requirements.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Manage client onboarding and periodic review processes, ensuring all documentation and risk assessments comply with internal policies and regulatory expectations.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Adhere closely to Standard Operating Procedures (SOPs) and complex operational workflows to support operational efficiency and ensure compliance.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Collaborate with Compliance and Business Development teams to resolve complex cases.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Support testing of system releases and ongoing customer profile maintenance.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Carry out additional responsibilities and ad-hoc tasks as assigned, contributing to team goals and organisational success.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Law, or a related field.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 3+ years in AML/KYC operations, with sufficient background in both Retail and Corporate Customer Due Diligence.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 A keen eye for detail and the ability to navigate and precisely execute specialized operational workflows are essential.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Experience in digital asset operations and the ability to identify gaps in operational and system flows would be a plus.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Strong attention to detail, communication skills, and adaptability.
 </li>
 </ul>
</div>

Customer Due Diligence Associate

Multi Agencies General Trading 

1. Greet customers and assist them in selecting deli products.2. Receive goods under the original local purchase order, using HHT/PDT only.3. All refrigerated/frozen products must be received according to standard temperature guidelines.4. Always maintain a record of vehicle and product temperatures.5. Arrange for storage of goods after receipt according to designated areas/categories.6. Check expiration dates upon receipt in accordance with company policy.7. All damaged, expired, or excess promotional products must be returned to RTS within the agreed timeframe.8. Ensure that the maximum possible supply of deli products is available on display for customer service.9. Identify products that need replenishment, obtain sufficient inventory, prepare, and display them.10. Identify shortages in the department and inform the department supervisor.11. Ensure counter displays appear full and fresh. Always shop products as directed by the supervisor or shift manager.12. Always remove spoilage, mold, and expired products from the display and plan subsequent actions.13. Replenish pre-packaged or in-store stock.14. Always follow the &quot;First In, First Out&quot; and &quot;First Out&quot; policies to maintain freshness and hygiene standards in the deli department.15. Use the date code policy when receiving/storing stock in a backup cooler.16. Check daily deliveries against packing slips and the quality of the merchandise received and inform the department supervisor of any quality issues or shortages.17. Adhere to the company's customer service standards policy.18. Always report any concerns, advice, suggestions, or new ideas to your supervisor/shift manager.19. Do not use a mobile phone while working or in the workshop.20. Operate hazardous equipment, such as the shredder, mincer, bin saw, and packaging machine, with care and caution. Ensure you receive proper training from your supervisor before using all machinery.21. Keep the deli section and cold rooms clean and tidy.22. Provide information about products to the customer.23. Assist with inventory counting and restocking supplies as needed.24. Report shortages or product issues to the Deli Supervisor.25. Work collaboratively with other deli staff to ensure smooth operations and high levels of customer satisfaction.Job Type: Full-timePay: From BD230.000 per month

DELI Assistant

Bukhowa Group of Companies

We are seeking a young, energetic female service crew member with experience in fast-food operations to join our team in Djibouti. The candidate must be willing to relocate and committed to delivering excellent customer service in a fast-paced environment.Qualifications:<ul><li>Female, young, and energetic</li><li>Previous experience in fast-food or quick-service restaurants</li><li>Good communication and teamwork skills</li><li>Ability to work under pressure in a fast-paced environment</li><li>Flexible to work shifts, weekends, and public holidays</li><li>Willing to relocate to Djibouti</li><li>Free accommodation and meals</li><li>Visa and relocation support provided</li></ul>Job Type: Full-timePay: From BD230.000 per month

Service Crew (Female) – Fast Food Restaurant (Relocation to Djibouti)

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25189832
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Supporting Property Operations and Guest Relations Needs
 
 
 
 <ul>
 <li>
 Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
 </li>
 <li>
 Communicates any variations to the established norms to the appropriate department in a timely manner.
 </li>
 <li>
 Sends copy of MOD report to all departments on a daily basis.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Ensures compliance with all policies, standards and procedures.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 
 
 </li>
 </ul>
 
 Supporting Profitability Goals
 
 
 
 <ul>
 <li>
 Understands and complies with loss prevention policies and procedures.
 </li>
 <li>
 Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
 </li>
 <li>
 Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
 
 
 </li>
 </ul>
 
 Managing The Guest Experience
 
 
 
 <ul>
 <li>
 Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.
 </li>
 <li>
 Empowers associates to provide excellent customer service.
 </li>
 <li>
 Provides immediate assistance to guests as requested.
 </li>
 <li>
 Serves as a leader in displaying outstanding hospitality skills.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Ensures associates understand customer service expectations and parameters.
 </li>
 <li>
 Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Participates in the development and implementation of corrective action plans to improve guest satisfaction.
 </li>
 <li>
 Records guest issues in the guest response tracking system.
 
 
 </li>
 </ul>
 
 Assisting Human Resources Activities
 
 
 
 <ul>
 <li>
 Participates as needed in the investigation of associate and guest accidents.
 </li>
 <li>
 Observes service behaviors of associates and providing feedback to individuals.
 </li>
 <li>
 Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 </li>
 <li>
 Ensures associates are cross-trained to support successfully daily operations.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
 </li>
 <li>
 Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
</div>

Manager on Duty

<div>Additional Information 
Job Number25189832 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. 
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Property Operations and Guest Relations Needs
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Supporting Profitability Goals
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul> 
Managing the Guest Experience
<ul><li>Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.</li></ul>
<ul><li>Empowers associates to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures associates understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul> 
Assisting Human Resources Activities
<ul><li>Participates as needed in the investigation of associate and guest accidents.</li></ul>
<ul><li>Observes service behaviors of associates and providing feedback to individuals.</li></ul>
<ul><li>Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures associates are cross-trained to support successfully daily operations.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul></div><div>
 #LI-NS1</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Explore 355+ Customer service associate in Manama this December. Find roles across top companies and apply now to boost your career.

355 customer service associate jobs IN Manama

Retail Sales

Retail Sales Executive

Customer Due Diligence Associate

DELI Assistant

Service Crew (Female) – Fast Food Restaurant (Relocation to Djibouti)

Manager on Duty

Manager on Duty