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customer service coordinator temporary

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Customer Service Coordinator - Temporary | MAF Properties | Central Region
 
 
 
 Role Summary
 
 
 
 The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Maintain up-to-date knowledge of mall assets, services, layouts, stores, and promotions to ensure smooth Customer Service desk operations.
 </li>
 <li>
 Ensure efficient daily operations of the Customer Service Information Desk in line with established policies, procedures, and management guidance.
 </li>
 <li>
 Deliver exceptional customer service by assisting with inquiries, directions, promotions, calls, and assigned mall services while maintaining a professional, courteous attitude.
 </li>
 <li>
 Handle and resolve customer complaints across all channels professionally within SLA, escalating issues when required.
 </li>
 <li>
 Coordinate closely with tenants, retailers, and internal departments (security, maintenance, etc.) to ensure smooth operations and issue resolution.
 </li>
 <li>
 Manage customer services and programs such as gift cards, loyalty programs, valet, stroller/wheelchair rentals, gift wrapping, lost &amp; found, and other mall services.
 </li>
 <li>
 Ensure accurate inventory control, proper payment handling, compliance with finance procedures, and reporting of discrepancies or shortages.
 </li>
 <li>
 Uphold company image, grooming standards, code of conduct, and values; support marketing events, maintain mall appearance, tenant relations, directories, and provide required reports.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in any field is required
 </li>
 <li>
 Minimum of 2+ years&rsquo; experience in the Customer Service field.
 </li>
 <li>
 Experience should be within a reputed shopping centre or luxury hotel environment.
 </li>
 <li>
 Experience may be gained within the GCC or internationally.
 </li>
 <li>
 Strong customer-facing experience in a premium service environment is preferred.
 </li>
 <li>
 For internal MAF Candidates, 1+ years&rsquo; work experience in current position
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Customer Service Coordinator - Temporary

Delivery Point Logistic Services

As a Fleet Administrative Coordinator, you will be responsible for providing comprehensive administrative support to the Food Transportation Operations Team Leader and assisting in the efficient management of the fleet operations.This role involves coordinating administrative tasks, maintaining accurate records, and facilitating effective communication within the department and with external stakeholders.KEY RESULT AREAS<ul><li>Assist in coordinating the daily operations of the fleet, including vehicle assignments, maintenance, inspections, and repairs.</li><li>Effectively handle the rider vacations, ensuring seamless coordination and coverage to maintain operational continuity.</li><li>Conduct daily case management and follow-up procedures.</li><li>Facilitate effective communication within the department, ensuring smooth information flow.</li><li>Manage the COD report and minimize outstanding due to maintain financial integrity.</li><li>Maintain efficient communication and resolutions of riders&rsquo; pending dues, issues, and wallet complaints by promptly reporting them within the designated timeframe.</li><li>Maintaining and overseeing the Rider Fleet Database along with updating information as per Supplier Volume demands.</li><li>Enhancing the Fill Rate through coordination with the Fleet Performance Coordinator.</li><li>Apply all instructions and updates received from Talabat or other service providers, ensuring compliance and alignment with their guidelines and requirements.</li><li>Prepare and distribute reports, presentations, and other materials to support decision-making processes.</li><li>Assist in ensuring compliance with applicable regulations, laws, and company policies related to fleet operations.</li><li>Monitor and document driver compliance with safety regulations and maintain accurate records.</li><li>Assist in coordinating driver training programs and maintaining training records.</li><li>Other Ad-hoc tasks as presented by the Client.</li></ul>KNOWLEDGE, SKILLS &amp; EXPERIENCE<ul><li>Bachelor's degree or equivalent; additional education or certification in office administration or related field is a plus.</li><li>Proven experience in an administrative support role, preferably in a fleet or transportation environment.</li><li>Strong organizational skills with the ability to multitask and prioritize work effectively.</li><li>Excellent written and verbal communication skills.</li><li>Proficient in using office productivity software (e.g., Microsoft Office Suite, spreadsheets, databases).</li><li>Familiarity with fleet management software and systems is desirable.</li><li>Attention to detail and accuracy in record-keeping and data management.</li><li>Knowledge of transportation regulations, safety protocols, and compliance requirements is advantageous.</li><li>Ability to work independently and collaboratively in a fast-paced, dynamic environment.</li></ul>KEY COMPETENCIES<ul><li>Team Player.</li><li>Relationship Management.</li><li>Risk Management.</li><li>Communication Skills.</li><li>Analytical Skills.</li></ul>Job Type: Full-timePay: BD250.000 per month

Fleet Administrative Coordinator

Zahrawi Medical

<div><div><div><div><div><h6 class="jobSectionHeader">About Zahrawi Group</h6>
Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, &amp; Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, &amp; Analytical Industries.
</div><div><h6 class="jobSectionHeader">job Brief</h6>
The incumbent is accountable to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.
</div><div><div>Market Knowledge:
&sect;Conduct market research to identify potential new customers.
&sect;Analyse market trends to assess new products, including their advantages and disadvantages.
&sect;Assist in the planning and execution of new product launches and events.
&sect;Maintain technical knowledge by attending workshops, reviewing industry publications, networking, benchmarking best practices and engaging in professional societies to stay current with best practices.
Business Development:
&sect;Establish contact with potential customers to introduce our products, assess their needs, and explain how we can assist them.
&sect;Offer support, information, and guidance to prospective customers through product demonstrations and collecting their feedback.
&sect;Follow up with new customers post-demo to negotiate contracts and packages.
&sect;Ensure all contract details are in full compliance with our rules and regulations.
&sect;Conduct regular visits to customers to ensure quality service and report sales leads to the team.
Marketing:
&sect;Coordinate with the Marketing Department for any new materials that need to be done.
Sales:
&sect;Maintain relationships with existing customers by offering support, information, and guidance.
&sect;Recommend new products based on customers' needs to strengthen the relationship.
&sect;Provide existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
&sect;Answer product-related queries from customers in a professional and timely manner.
&sect;Suggest service improvements to enhance the customer relationship.
&sect;Provide valuable product recommendations and suggestions to customers to drive revenue growth.
&sect;Negotiate contracts and packages with existing customers.
&sect;Ensure quality service by adhering to Zahrawi standards.
&sect;Contribute to team goals by achieving annual targets set by the management and assisting the team when required.
Data Track:
&sect;Prepare and maintain reports by collecting, analysing, and summarizing sales data, ensuring accurate record-keeping of all transactions.
Orders:
&sect;Place orders with the concerned purchase coordinator.
&sect;Follow up with the Procurement &amp; Logistics team with regards to sending them the products and ensuring that they reach them on time.
Invoicing:
&sect;Coordinate with the Finance Department to ensure accurate invoicing and follow up on payments and collections.
Delivery:
&sect;Coordinate with the warehouse for timely deliveries.
Application:
&sect;Deliver training sessions to customers on equipment usage.
&sect;Assist the customers with operating the equipment.
&sect;Conduct validation tests with the customers to ensure proper understanding of equipment functionality.
&sect;Address and resolve any issues encountered by customers during equipment use.
Radiation Safety:
&sect;Understand, share and apply knowledge of shipping regulations for radioactive materials, customs and duties requirements, as per local regulatory and governmental authorities requirements, and other related concepts to ensure that the work is done efficiently in the region assigned.
&sect;Develop, implement, and manage radiation safety programs to ensure compliance with local, state, and federal regulations.
&sect;Conduct regular radiation surveys, environmental monitoring, and safety audits.
&sect;Provide training to staff on radiation protection procedures, use of radiation detection equipment, and emergency protocols.
&sect;Perform risk assessments and recommend radiation protection measures.
&sect;Investigate and report any radiation safety incidents, accidents, or exposures and report them to the line manager.
&sect;Ensure proper and effective business communication and correspondence.
Radiation Security:
&sect;Manage and enforce security protocols for radioactive materials, ensuring compliance with regulatory security standards.
&sect;Perform security inspections of areas containing radioactive materials, including storage facilities and transportation routes.
&sect;Coordinate with security personnel to ensure appropriate access control and monitoring systems are in place for radioactive material storage.
&sect;Monitor the inventory of radioactive materials and ensure it is accurately tracked.
&sect;Develop and execute plans for the secure disposal of radioactive waste.
Compliance and Documentation:
&sect;Maintain records of radiation safety inspections, audits, and security measures.
&sect;Ensure the proper handling, transportation, and disposal of radioactive materials as per regulatory guidelines.
&sect;Liaise with regulatory agencies and assist in audits or inspections.
Document Processing:
&sect;Coordinate the approval process for imports with all relevant government authorities. (as required by local regulations)
&sect;Prepare and track the necessary documentation for import and export permits related to radioactive materials.
&sect;Monitor the status of import and export permits with the Police, General Security, and governmental authorities.
Reports:
&sect;Track the expiration dates and remaining quantities of import permits and submit a monthly report.
&sect;Periodic reporting to the Line Manager
Operation Optimization:
&sect;Track radioactive shipments to ensure timely delivery.
&sect;Monitor the delivery of radioactive materials and confirm receipt by the hospital's RSO. 
REQUIREMENTS<ul><li>
Education: Bachelors Degree in Biomedical Engineering</li><li>
Experience: 1-2 years experience</li><li>
Job Specific Skills: Experience with Nuclear Medicine</li><li>
Additional details: Candidates are preferred to be based in Bahrain and willing to move to company visa.</li></ul>
</div></div>Location: Bahrain - Manama
Job Type: FULLTIME
Job Posting Date: 13-03-2026
Division/Department: Medical and NM</div></div></div></div>

Product Executive & RSO – Nuclear Medicine & Imaging

Virtu Thinko

JOB DESCRIPTION Application Security EngineerDepartment:Technologies &ndash; InfrastructureReports to: Security Operations Manager1. Position SummaryThe Application Security Engineer is responsible for safeguarding the organization&rsquo;s application landscape by embedding security into every step of the software development lifecycle (SDLC). The role requires a deep understanding of application security principles, penetration testing, threat modelling, secure coding practices, and modern DevSecOps methodologies.The ideal candidate will work closely with development, project teams, and broader technology functions to proactively identify vulnerabilities, conduct in‑depth security assessments, and implement preventative controls. The role demands hands‑on experience with SAST/DAST tools, application penetration testing, API security, and the ability to integrate security controls within CI/CD pipelines.This position operates in a fast‑paced environment requiring strong technical expertise, excellent communication skills, and the ability to translate complex security findings into actionable remediation guidance. The successful candidate will play a critical role in maturing the organization&rsquo;s application security posture and ensuring compliance with industry best practices and global security standards.Responsibilities:&middot; Integrate security into all phases of the SDLC by collaborating with development, QA, project, and architecture teams.&middot; Conduct comprehensive application security assessments, including manual and automated code reviews, DAST/SAST analysis, and penetration testing for web, mobile, and API-based applications.&middot; Perform design and architecture reviews, including threat modelling using frameworks such as STRIDE and PASTA.&middot; Identify vulnerabilities and provide remediation guidance aligned with secure coding standards and frameworks such as OWASP Top 10, OWASP ASVS, NIST 800‑115, and CWE.&middot; Develop and maintain application security policies, secure coding guidelines, and best practice references.&middot; Support integration of security tooling into CI/CD pipelines.&middot; Review and improve security processes, focusing on optimization and automation opportunities.&middot; Conduct cloud and infrastructure penetration tests when required, in coordination with infrastructure teams.&middot; Manage and validate vulnerability findings using enterprise vulnerability management systems.&middot; Assist development teams in debugging and resolving security vulnerabilities, ensuring timely remediation.&middot; Participate in incident response activities related to application-layer attacks.&middot; Maintain up‑to‑date knowledge of emerging threats, exploit techniques, and evolving security technologies.&middot; Provide clear technical documentation, reports, and executive summaries of assessment results.&middot; Support internal audits, compliance requirements, and risk assessments related to application security.&middot; Promote secure-by-design principles and contribute to the organization&rsquo;s DevSecOps strategy.&middot; Ensure full compliance with Information Security and Assurance policies, industry standards, and applicable regulatory requirements by embedding governance and controls across the application lifecycle.&middot; Develop, maintain, and enforce application and system hardening baselines aligned with CIS Benchmarks and other security configuration standards.&middot; Participate in 24&times;7 support during critical application security incidents, investigations, and urgent remediation activities as required.&middot; Contribute to security-related initiatives and projects, performing additional duties as assigned to support evolving business and technology needs within the security program.Required Experience &middot; 5-7 years of professional experience in application security, penetration testing, or related security engineering roles.&middot; Demonstrated hands‑on experience in application penetration testing using tools such as Burp Suite, OWASP ZAP, and related exploitation frameworks.&middot; Strong knowledge of OWASP Top 10, OWASP ASVS, OWASP SAMM, and secure SDLC frameworks.&middot; Experience performing threat modelling and reviewing application architecture designs.&middot; Hands‑on expertise with SAST/DAST tools and integrating them into CI/CD workflows.&middot; Working knowledge of vulnerability management process and tools.&middot; Practical experience reviewing code in languages such as JavaScript, TypeScript, Java, or similar.&middot; Good understanding of microservices, REST APIs, authentication/authorization mechanisms, and modern application frameworks.&middot; Basic scripting proficiency (Python, Bash, or PowerShell).&middot; Familiarity with container security, cloud-native security concepts, and DevSecOps practices.&middot; Understanding of networking, TCP/IP fundamentals, and common attack vectors.Education:&middot; BSc/BA in Computer Science, Cybersecurity, Information Technology, or equivalent professional experience.Industry Qualifications: &middot; OSWE, OSCP, OSWA, GPEN, GWAPT, GCPN, or similar security certifications.&middot; Certifications in secure coding, cloud security, or application security standards.&middot; DevSecOps‑related certifications are an advantage.Key Behaviours / Competencies&middot; Strong analytical and problem‑solving skills with attention to detail.&middot; Ability to work independently, prioritize workload, and meet defined deadlines.&middot; Excellent communication skills, with the ability to explain technical vulnerabilities to non‑technical stakeholders.&middot; Demonstrated ability to operate effectively in high‑pressure environments.&middot; A mindset focused on continuous improvement, innovation, and automation.&middot; Strong collaboration and teamwork skills across multidisciplinary teams.&middot; Ability to evaluate applications from both attack and defense perspectives.&middot; Demonstrate a customer‑first mindset by enabling secure, frictionless digital experiences.&middot; Balance security requirements with business needs to support secure innovation.&middot; Provide clear, empathetic, and actionable guidance to internal stakeholders.&middot; Ensure security processes support transparency, agility, and minimal disruption to delivery teams.5. Primary Contactso Information Security Teamo Development Leads / Testing Teamso Project Managerso Security Operations Center (SOC)o Architecture &amp; Governance Teamo Internal and External AuditorsJob Types: Temporary, Contract Contract length: 12 monthsPay: BD1,000.000 - BD1,500.000 per month

Application Security Engineer

MedNet Global Healthcare Solutions LLC

<div>
 
 We are looking for a Customer Service Officer to join our team and support the delivery of high-quality service to our clients and insured members.
 
 
 In this role, you will be responsible for managing customer inquiries, handling complaints, coordinating with internal teams, and supporting client relationship management to ensure an excellent service experience.
 
 
 
 
 
 Your Job:
 
 <ul>
 <li>
 Respond to customer inquiries and service requests in a timely and professional manner.
 </li>
 <li>
 Manage and resolve customer complaints and follow up until resolution.
 </li>
 <li>
 Support client relationship management and service coordination.
 </li>
 <li>
 Monitor customer feedback and identify opportunities for service improvement.
 </li>
 <li>
 Maintain strong communication with internal teams and external stakeholders.
 </li>
 </ul>
 
 
 
 
 Your Profile:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or Diploma in a relevant field.
 </li>
 <li>
 3&ndash;5 years of experience in customer service, client relations, or account support.
 </li>
 <li>
 Experience in health insurance, healthcare providers, TPA, or insurance sector is preferred.
 </li>
 <li>
 Strong communication, problem-solving, and stakeholder coordination skills.
 </li>
 </ul>
 
 
 
 
 
 *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.
 
 
 
 
</div>

Customer Service Officer (MedNet Bahrain)

Bahrain Jobs

Full-time Service Advisors spend the majority of their time in an office setting, although they frequently visit the repair shop. Duties and responsibilities may include the following:<ul><li>Greeting customers and directing them to an available technician</li><li>Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs</li><li>Answering customer questions about service outcomes and consulting with technicians when necessary</li><li>Informing customers about potential cost savings and warranty protections</li><li>Assisting customer with deciding to fix their car through the dealership&rsquo;s shop or trading the vehicle in</li><li>Overseeing and managing the service center&rsquo;s scheduling and workflow</li><li>Informing customers of changes in service or when their vehicle is ready to be picked up</li></ul><ul><li>Customer service skills: Service Advisors deal with suppliers, provide estimates and schedule appointments, so being courteous and friendly is essential. They also need to be able to handle customer complaints diplomatically and politely.</li></ul><ul><li>Communication skills: As a liaison between the customer and technician, a Service Advisor needs to be able to clearly explain the technician&rsquo;s repair recommendations to customers while communicating customer needs to technicians.</li></ul><ul><li>Comprehension skills: Service Advisors should be able to comprehend customers questions and concerns as well as what is being said when technicians give complex service recommendations.</li></ul><ul><li>Engineering and mechanical expertise: Having extensive knowledge in these areas is essential when looking over complex technical documents, ordering online and speaking with technicians.</li></ul><ul><li>Troubleshooting skills: Service Advisors need to be able to think on their feet and quickly resolve issues when customers change their minds about service work, repairs are running behind schedule or parts arrive late.</li></ul><ul><li>Math and writing skills: Service Advisors prepare and calculate estimates so having good math and writing skills are an essential part of the job.</li></ul>Job Type: Full-timePay: BD500.000 - BD700.000 per month

Service Advisor - Automotive industry

MEQUITRIX

We are looking for a friendly and responsible Cashier Cum Waiter to join our restaurant team. The candidate will handle customer orders, process payments, and assist with serving food and beverages while ensuring excellent customer service.Responsibilities:Take customer orders and serve food &amp; drinksHandle cash and POS transactions accuratelyMaintain cleanliness of the dining areaAssist customers with menu inquiriesWork with kitchen staff to ensure smooth serviceRequirements:Basic communication skills in English and ArabicPrevious restaurant or cashier experience preferredFriendly attitude and good customer service skillsAbility to work in a fast-paced environmentBenefits:Competitive salaryfriendly work environmentJob Type: Full-timePay: BD180.000 - BD240.000 per month

CASHIER CUM WAITER

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