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customer service coordinator - temporary Jobs in Manama

customer service coordinator - temporary

customer service officer (mednet bahrain) Jobs in Manama

fleet administrative coordinator Jobs in Manama

fleet administrative coordinator

customer service coordinator temporary

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Customer Service Coordinator - Temporary | MAF Properties | Central Region
 
 
 
 Role Summary
 
 
 
 The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Maintain up-to-date knowledge of mall assets, services, layouts, stores, and promotions to ensure smooth Customer Service desk operations.
 </li>
 <li>
 Ensure efficient daily operations of the Customer Service Information Desk in line with established policies, procedures, and management guidance.
 </li>
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 Deliver exceptional customer service by assisting with inquiries, directions, promotions, calls, and assigned mall services while maintaining a professional, courteous attitude.
 </li>
 <li>
 Handle and resolve customer complaints across all channels professionally within SLA, escalating issues when required.
 </li>
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 Coordinate closely with tenants, retailers, and internal departments (security, maintenance, etc.) to ensure smooth operations and issue resolution.
 </li>
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 Manage customer services and programs such as gift cards, loyalty programs, valet, stroller/wheelchair rentals, gift wrapping, lost &amp; found, and other mall services.
 </li>
 <li>
 Ensure accurate inventory control, proper payment handling, compliance with finance procedures, and reporting of discrepancies or shortages.
 </li>
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 Uphold company image, grooming standards, code of conduct, and values; support marketing events, maintain mall appearance, tenant relations, directories, and provide required reports.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in any field is required
 </li>
 <li>
 Minimum of 2+ years&rsquo; experience in the Customer Service field.
 </li>
 <li>
 Experience should be within a reputed shopping centre or luxury hotel environment.
 </li>
 <li>
 Experience may be gained within the GCC or internationally.
 </li>
 <li>
 Strong customer-facing experience in a premium service environment is preferred.
 </li>
 <li>
 For internal MAF Candidates, 1+ years&rsquo; work experience in current position
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Customer Service Coordinator - Temporary

Delivery Point Logistic Services

As a Fleet Administrative Coordinator, you will be responsible for providing comprehensive administrative support to the Food Transportation Operations Team Leader and assisting in the efficient management of the fleet operations.This role involves coordinating administrative tasks, maintaining accurate records, and facilitating effective communication within the department and with external stakeholders.KEY RESULT AREAS<ul><li>Assist in coordinating the daily operations of the fleet, including vehicle assignments, maintenance, inspections, and repairs.</li><li>Effectively handle the rider vacations, ensuring seamless coordination and coverage to maintain operational continuity.</li><li>Conduct daily case management and follow-up procedures.</li><li>Facilitate effective communication within the department, ensuring smooth information flow.</li><li>Manage the COD report and minimize outstanding due to maintain financial integrity.</li><li>Maintain efficient communication and resolutions of riders&rsquo; pending dues, issues, and wallet complaints by promptly reporting them within the designated timeframe.</li><li>Maintaining and overseeing the Rider Fleet Database along with updating information as per Supplier Volume demands.</li><li>Enhancing the Fill Rate through coordination with the Fleet Performance Coordinator.</li><li>Apply all instructions and updates received from Talabat or other service providers, ensuring compliance and alignment with their guidelines and requirements.</li><li>Prepare and distribute reports, presentations, and other materials to support decision-making processes.</li><li>Assist in ensuring compliance with applicable regulations, laws, and company policies related to fleet operations.</li><li>Monitor and document driver compliance with safety regulations and maintain accurate records.</li><li>Assist in coordinating driver training programs and maintaining training records.</li><li>Other Ad-hoc tasks as presented by the Client.</li></ul>KNOWLEDGE, SKILLS &amp; EXPERIENCE<ul><li>Bachelor's degree or equivalent; additional education or certification in office administration or related field is a plus.</li><li>Proven experience in an administrative support role, preferably in a fleet or transportation environment.</li><li>Strong organizational skills with the ability to multitask and prioritize work effectively.</li><li>Excellent written and verbal communication skills.</li><li>Proficient in using office productivity software (e.g., Microsoft Office Suite, spreadsheets, databases).</li><li>Familiarity with fleet management software and systems is desirable.</li><li>Attention to detail and accuracy in record-keeping and data management.</li><li>Knowledge of transportation regulations, safety protocols, and compliance requirements is advantageous.</li><li>Ability to work independently and collaboratively in a fast-paced, dynamic environment.</li></ul>KEY COMPETENCIES<ul><li>Team Player.</li><li>Relationship Management.</li><li>Risk Management.</li><li>Communication Skills.</li><li>Analytical Skills.</li></ul>Job Type: Full-timePay: BD250.000 per month

Fleet Administrative Coordinator

Virtu Thinko

JOB DESCRIPTION Application Security EngineerDepartment:Technologies &ndash; InfrastructureReports to: Security Operations Manager1. Position SummaryThe Application Security Engineer is responsible for safeguarding the organization&rsquo;s application landscape by embedding security into every step of the software development lifecycle (SDLC). The role requires a deep understanding of application security principles, penetration testing, threat modelling, secure coding practices, and modern DevSecOps methodologies.The ideal candidate will work closely with development, project teams, and broader technology functions to proactively identify vulnerabilities, conduct in‑depth security assessments, and implement preventative controls. The role demands hands‑on experience with SAST/DAST tools, application penetration testing, API security, and the ability to integrate security controls within CI/CD pipelines.This position operates in a fast‑paced environment requiring strong technical expertise, excellent communication skills, and the ability to translate complex security findings into actionable remediation guidance. The successful candidate will play a critical role in maturing the organization&rsquo;s application security posture and ensuring compliance with industry best practices and global security standards.Responsibilities:&middot; Integrate security into all phases of the SDLC by collaborating with development, QA, project, and architecture teams.&middot; Conduct comprehensive application security assessments, including manual and automated code reviews, DAST/SAST analysis, and penetration testing for web, mobile, and API-based applications.&middot; Perform design and architecture reviews, including threat modelling using frameworks such as STRIDE and PASTA.&middot; Identify vulnerabilities and provide remediation guidance aligned with secure coding standards and frameworks such as OWASP Top 10, OWASP ASVS, NIST 800‑115, and CWE.&middot; Develop and maintain application security policies, secure coding guidelines, and best practice references.&middot; Support integration of security tooling into CI/CD pipelines.&middot; Review and improve security processes, focusing on optimization and automation opportunities.&middot; Conduct cloud and infrastructure penetration tests when required, in coordination with infrastructure teams.&middot; Manage and validate vulnerability findings using enterprise vulnerability management systems.&middot; Assist development teams in debugging and resolving security vulnerabilities, ensuring timely remediation.&middot; Participate in incident response activities related to application-layer attacks.&middot; Maintain up‑to‑date knowledge of emerging threats, exploit techniques, and evolving security technologies.&middot; Provide clear technical documentation, reports, and executive summaries of assessment results.&middot; Support internal audits, compliance requirements, and risk assessments related to application security.&middot; Promote secure-by-design principles and contribute to the organization&rsquo;s DevSecOps strategy.&middot; Ensure full compliance with Information Security and Assurance policies, industry standards, and applicable regulatory requirements by embedding governance and controls across the application lifecycle.&middot; Develop, maintain, and enforce application and system hardening baselines aligned with CIS Benchmarks and other security configuration standards.&middot; Participate in 24&times;7 support during critical application security incidents, investigations, and urgent remediation activities as required.&middot; Contribute to security-related initiatives and projects, performing additional duties as assigned to support evolving business and technology needs within the security program.Required Experience &middot; 5-7 years of professional experience in application security, penetration testing, or related security engineering roles.&middot; Demonstrated hands‑on experience in application penetration testing using tools such as Burp Suite, OWASP ZAP, and related exploitation frameworks.&middot; Strong knowledge of OWASP Top 10, OWASP ASVS, OWASP SAMM, and secure SDLC frameworks.&middot; Experience performing threat modelling and reviewing application architecture designs.&middot; Hands‑on expertise with SAST/DAST tools and integrating them into CI/CD workflows.&middot; Working knowledge of vulnerability management process and tools.&middot; Practical experience reviewing code in languages such as JavaScript, TypeScript, Java, or similar.&middot; Good understanding of microservices, REST APIs, authentication/authorization mechanisms, and modern application frameworks.&middot; Basic scripting proficiency (Python, Bash, or PowerShell).&middot; Familiarity with container security, cloud-native security concepts, and DevSecOps practices.&middot; Understanding of networking, TCP/IP fundamentals, and common attack vectors.Education:&middot; BSc/BA in Computer Science, Cybersecurity, Information Technology, or equivalent professional experience.Industry Qualifications: &middot; OSWE, OSCP, OSWA, GPEN, GWAPT, GCPN, or similar security certifications.&middot; Certifications in secure coding, cloud security, or application security standards.&middot; DevSecOps‑related certifications are an advantage.Key Behaviours / Competencies&middot; Strong analytical and problem‑solving skills with attention to detail.&middot; Ability to work independently, prioritize workload, and meet defined deadlines.&middot; Excellent communication skills, with the ability to explain technical vulnerabilities to non‑technical stakeholders.&middot; Demonstrated ability to operate effectively in high‑pressure environments.&middot; A mindset focused on continuous improvement, innovation, and automation.&middot; Strong collaboration and teamwork skills across multidisciplinary teams.&middot; Ability to evaluate applications from both attack and defense perspectives.&middot; Demonstrate a customer‑first mindset by enabling secure, frictionless digital experiences.&middot; Balance security requirements with business needs to support secure innovation.&middot; Provide clear, empathetic, and actionable guidance to internal stakeholders.&middot; Ensure security processes support transparency, agility, and minimal disruption to delivery teams.5. Primary Contactso Information Security Teamo Development Leads / Testing Teamso Project Managerso Security Operations Center (SOC)o Architecture &amp; Governance Teamo Internal and External AuditorsJob Types: Temporary, Contract Contract length: 12 monthsPay: BD1,000.000 - BD1,500.000 per month

Application Security Engineer

MedNet Global Healthcare Solutions LLC

<div>
 
 We are looking for a Customer Service Officer to join our team and support the delivery of high-quality service to our clients and insured members.
 
 
 In this role, you will be responsible for managing customer inquiries, handling complaints, coordinating with internal teams, and supporting client relationship management to ensure an excellent service experience.
 
 
 
 
 
 Your Job:
 
 <ul>
 <li>
 Respond to customer inquiries and service requests in a timely and professional manner.
 </li>
 <li>
 Manage and resolve customer complaints and follow up until resolution.
 </li>
 <li>
 Support client relationship management and service coordination.
 </li>
 <li>
 Monitor customer feedback and identify opportunities for service improvement.
 </li>
 <li>
 Maintain strong communication with internal teams and external stakeholders.
 </li>
 </ul>
 
 
 
 
 Your Profile:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or Diploma in a relevant field.
 </li>
 <li>
 3&ndash;5 years of experience in customer service, client relations, or account support.
 </li>
 <li>
 Experience in health insurance, healthcare providers, TPA, or insurance sector is preferred.
 </li>
 <li>
 Strong communication, problem-solving, and stakeholder coordination skills.
 </li>
 </ul>
 
 
 
 
 
 *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.
 
 
 
 
</div>

Customer Service Officer (MedNet Bahrain)

Bukhowa Group of Companies

We are looking for a Female Service Crew with fast food / QSR experience. The ideal candidate should be energetic, friendly, and have excellent customer service skills.Requirements:<ul><li>Experience in fast food or Quick Service Restaurant (QSR)</li><li>Good customer service and communication skills</li><li>Energetic and hardworking</li><li>Positive attitude and team player</li><li>Willing to relocate to Djibouti</li></ul>Benefits:<ul><li>Free accommodation</li><li>Free food</li></ul>Job Type: Full-timePay: From BD230.000 per monthWork Location: In person

Female Service crew -Djibouti

Plus 965 Trading  W.L.L

We are looking for a skilled Barista who can prepare high‑quality coffee, fresh juices, smoothies, and creative mocktails while delivering excellent customer service. You will ensure all beverages are made according to recipes, presented well, and served in a clean and welcoming environment.Key Responsibilities<ul><li>Prepare and serve all types of coffee drinks according to standard recipes and quality guidelines.</li><li>Prepare and serve fresh juices, smoothies, and non‑alcoholic mocktails</li><li>Greet customers warmly, take orders accurately, and offer recommendations based on their preferences.</li><li>Explain menu items, ingredients, and possible customizations, including sugar level, ice level, milk options, and add‑ons.</li><li>Ensure proper hygiene and sanitation standards at the bar/coffee counter, including regular cleaning of machines, tools, and work area.</li><li>Prepare and restock ingredients.</li><li>Follow all health, safety, and food‑handling regulations at all times.</li></ul>Required Skills and Qualifications<ul><li>Previous experience as a barista or in a caf&eacute;/juice bar environment/restaurant (minimum 2 years).</li><li>Good knowledge of coffee basics ( latte art ).</li><li>Strong practical knowledge of fresh juice and mocktail preparation, including balancing flavors and using fresh ingredients.</li><li>Ability to follow recipes consistently while also being creative with specials and seasonal drinks.</li><li>Excellent customer service and communication skills, friendly and professional attitude.</li><li>Ability to work in a fast‑paced environment, handle multiple orders, and stay calm under pressure.</li></ul>Job Type: Full-timePay: BD220.000 - BD280.000 per monthWork Location: In person

Barista - 1 Male & 1 female Required

Standard Chartered

<div>
 
 About Us
 
 
 
 Our team consists of 25,000 colleagues, spread across 35 countries. We believe in transformation &ndash; embracing agile and new ways of working together, which helps us to truly &lsquo;think client&rsquo; and serve millions of our affluent and emerging affluent clients, across the world. Our clients include individuals and small businesses, and we support them with a range of traditional banking services, including investment, credit and wealth planning solutions.
 
 
 We offer career opportunities for relationship managers, customer service specialists, product and segment management, sales and wealth planning.
 
 
 
 If you&rsquo;re looking to unlock new job growth opportunities, Standard Chartered Bank is the place for you. We are currently seeking an experienced professional to join our team.
 
 
 
 
 About Wealth And Retail Banking
 
 
 
 Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world&rsquo;s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs.
 
 
 
 About The Job
 
 
 
 To become a strategic professional within our team, while utilizing your experience in building and managing client relationships, across the region. Your focus will be on developing new relationships, to onboard new clients while maintaining and servicing a portfolio, through excellent communication, negotiation and customer service.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Creation of strategic plans for revenue generation and business development while driving the Digital Agenda.
 </li>
 <li>
 Generate new business to achieve defined targets in terms of the number of customers, volumes and revenue, including product mix, active/ passive ratio, liability targets, transactions.
 </li>
 <li>
 Induction of all (NTB) new customers brought in by the Branches &amp; Direct Sales team.
 </li>
 <li>
 Creation of sales call plans to acquire large prospective customers through referrals.
 </li>
 <li>
 Update &amp; maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)
 </li>
 <li>
 Effectively meeting customer expectations and handling/ reduction of customer complaints while providing professional customer service to achieve a high percentage of customer satisfaction and retention.
 </li>
 <li>
 Lead through example and build the appropriate culture and values. Set appropriate tone and expectations for your team and work in collaboration with risk and control partners.
 </li>
 <li>
 Ensure KYC/AML updates, proper zero error documentation.
 </li>
 <li>
 To be able to detect any suspicious transactions, Money laundering, forgeries etc.
 </li>
 <li>
 Highest compliance with reference to Anti Bribery, Anti Money Laundering &amp; Combating Financial Crime Risk procedures.
 
 
 </li>
 </ul>
 Our Ideal Candidate
 
 
 <ul>
 <li>
 Experienced Sales and Relationship Manager with background in handling all Banking &amp; Investment Products. Strong communication and negotiation skills with the ability to influence outcomes.
 </li>
 <li>
 Networking ability to manage interdepartmental deliverables.
 </li>
 <li>
 Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.
 </li>
 <li>
 Good understanding of the business environment in Bahrain preferably with direct contacts with the local HNI community.
 </li>
 <li>
 Adapting to multi-cultural environment.
 </li>
 <li>
 In-depth knowledge of capital markets and financial planning
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 <ul>
 <li>
 Relationship Management
 </li>
 <li>
 Market Knowledge
 </li>
 <li>
 Addressing Customer Needs
 </li>
 <li>
 Effective Communications
 
 
 </li>
 </ul>
 
 About Standard Chartered
 
 
 
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
 
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 
 
 
 Together We
 
 
 
 <ul>
 <li>
 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 </li>
 <li>
 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
 </li>
 <li>
 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 In line with our Fair Pay Charter,
 
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
 
 <ul>
 <li>
 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
 </li>
 <li>
 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
 </li>
 <li>
 Flexible working options based around home and office locations, with flexible working patterns.
 </li>
 <li>
 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
 </li>
 <li>
 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
 </li>
 <li>
 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
 </li>
 </ul>
</div>

Associate Director - Affluent

Explore 36+ Customer service coordinator temporary in Manama this April. Find roles across top companies and apply now to boost your career.