customer care officer Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait City

customer care officer

customer service executive Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait City

customer service executive

sales lady Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait City

sales lady

customer service

sahab line

We are looking for a professional and dedicated Customer Service Representative to join our Abaya Fashion Brand team. The ideal candidate must have excellent communication skills, a strong customer-service mindset, and the ability to handle customers with elegance and professionalism, ensuring a premium shopping experience that reflects our brand identity.Responsibilities:<ul><li>Handle customer inquiries related to abayas, sizing, fabrics, customization, orders, and deliveries.</li><li>Respond to customers via WhatsApp, Instagram, website, and phone in a professional and timely manner.</li><li>Provide accurate information about products, prices, availability, and promotions.</li><li>Follow up on orders from confirmation until delivery and after-sales service.</li><li>Handle complaints and resolve issues efficiently and politely.</li><li>Maintain high standards of customer satisfaction and brand image.</li><li>Update customer data, orders, and notes accurately on the system.</li><li>Coordinate with tailoring, packing, and delivery teams to ensure smooth operations.</li><li>Adhere to all company policies and procedures.</li></ul>Job Type: Full-timePay: From KD200.000 per month

Customer Service

BLS International Services

Job Summary:We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.Job Description<ul><li>Handling the complete procedure of passport and visa application as per the standards of Mission. &middot;</li><li>Answering queries of all applicants and guiding applicants on rules and regulations. &middot;</li><li>Communicating and guiding applicants in a polite and helpful manner. Responsible for data entry without errors. &middot;</li><li>Constantly updating self on product knowledge.</li><li>Guiding applicants on the process. &middot;</li><li>Cash handling and reporting accurately. &middot;</li><li>Flexible to work in different location and shift timings.</li></ul>Mandatory experience / skills / qualification<ul><li>Excellent communication and interpersonal skills. &middot;</li><li>Must be a graduate &middot;</li><li>Experience of customer service for a year minimum. &middot;</li><li>Flexible in working hours and locations. Working hours will be double shift or Single shift depending on the location. &middot;</li><li>Should be a team player</li><li>Speak Arabic will be an added advantage</li><li>Typing speed should be a minimum of 35 words per minute (W.P.M).</li><li>Local hire only (Transferable Visa)</li></ul>Interested candidates may send their CVs to Feroz.hamid@blsinternational.netJob Type: Full-timePay: KD250.000 - KD290.000 per month

Customer Service Executive

BJ Beauty Cosmetics

A leading beauty company in Kuwait is looking for a Sales &amp; Customer Service Representative to handle sales, customer support, and collections, with the ability to work both indoors and outdoors as required.Key Responsibilities:<ul><li>Manage daily sales operations and achieve monthly targets.</li></ul><ul><li>Respond to customers via phone and WhatsApp professionally and promptly.</li></ul><ul><li>Conduct outdoor visits to clients, stores, and partners when needed.</li></ul><ul><li>Follow up on customer orders from inquiry to delivery.&bull; Handle payment collections and ensure proper closing of payments.</li></ul><ul><li>Build strong, long-term relationships with customers, including VIP clients.</li></ul><ul><li>Coordinate with warehouse staff and delivery drivers.</li></ul><ul><li>Prepare daily and weekly sales reports.</li></ul><ul><li>Enter and update data in company systems (CRM &ndash; POS &ndash; Shopify).</li></ul><ul><li>Use CRM tools to manage customer interactions; experience with Zoho CRM is preferred.</li></ul><ul><li>Use AI tools (LLM-based, such as ChatGPT) to improve communication, write responses, organize work, and enhance customer service.</li></ul><ul><li>Understand beauty products and recommend suitable options to customers.</li></ul>Job Requirements:<ul><li>Bachelor&rsquo;s degree is mandatory.</li></ul><ul><li>Previous experience in sales or customer service (preferably in beauty or retail).</li></ul><ul><li>Excellent communication and persuasion skills.</li></ul><ul><li>Fluency in Arabic and English (spoken and written).</li></ul><ul><li>Strong experience using CRM systems - Zoho CRM is a plus.</li></ul><ul><li>Ability to use AI/LLM tools (e.g., ChatGPT) in daily work.</li></ul><ul><li>Organized, detail-oriented, and able to work under pressure.</li></ul><ul><li>Valid driving license and personal car are preferred due to outdoor work requirements.</li></ul>Working Hours:<ul><li>Sunday to Thursday</li></ul><ul><li>Indoor + outdoor duties</li></ul><ul><li>Location: Hawally</li></ul>Job Type: Full-time

Female Indoor/Outdoor Sales & Customer Service Representative

Rayan Gate

Part-Time Arab Female Sales and Customer Service We are looking for confident and well-spoken Arab female candidates to contact clients, promote special packages, and invite them to visit our club.Responsibilities:<ul><li>Call existing clients to introduce offers</li><li>Promote club services and encourage visits</li><li>Handle inquiries professionally</li></ul>Requirements:<ul><li>Confident, persuasive, and presentable</li><li>Fast learner, able to handle high call volume</li><li>Fluent in Arabic &amp; English</li><li>Computer-skilled, especially Excel</li></ul>Interested candidates can send their CV to: 62221159 - No callsJob Type: Part-time

Part-Time Female Sales & Customer Service (Arab Female)

New Market Company

Overview We are seeking a motivated and enthusiastic Sales Associate to join our team. The ideal candidate will have a passion for customer service and a strong ability to engage with customers in a retail environment. As a Sales Associate, you will play a crucial role in enhancing the shopping experience, driving sales, and ensuring customer satisfaction in our grocery store setting.Duties<ul><li>Provide exceptional customer service by greeting customers, answering questions, and assisting with product selections.</li><li>Operate cash registers and point-of-sale (POS) systems efficiently, ensuring accurate cash handling and transaction processing.</li><li>Supervise and train new team members on store policies, procedures, and best practices for customer engagement.</li><li>Conduct product demonstrations to promote new items and encourage sales.</li><li>Maintain a clean and organized sales floor, ensuring products are well-stocked and displayed attractively.</li><li>Utilize basic math skills to handle cash transactions and perform retail math calculations as needed.</li><li>Collaborate with team members to meet sales goals and enhance overall store performance.</li></ul>Experience<ul><li>Previous experience in a retail environment is preferred, particularly in grocery stores or similar settings.</li><li>Strong customer service skills with the ability to communicate effectively with diverse customers.</li><li>Familiarity with cash handling procedures and experience operating cash registers or POS systems.</li><li>Basic math skills are essential for processing transactions accurately.</li><li>Experience in supervising team members is a plus but not required.</li><li>A proactive attitude towards learning about products and sales techniques will be advantageous.</li></ul>Join our team as a Sales Associate where you can grow your skills in a dynamic retail environment while providing outstanding service to our valued customers!Job Type: Full-time

Sales Associate

Oru roaster

1. Customer Service<ul><li>Greet customers warmly and take orders accurately.</li><li>Provide menu guidance and recommend drinks based on customer preferences.</li><li>Maintain a friendly, positive attitude during all customer interactions.</li></ul>2. Beverage Preparation<ul><li>Prepare all hot and cold beverages (coffee, tea, specialty drinks) according to company recipes and standards.</li><li>Ensure consistency in taste, temperature, and presentation.</li><li>Maintain speed and accuracy during peak hours.</li></ul>3. Coffee Quality Management<ul><li>Calibrate machines daily to ensure the best extraction and flavor.</li><li>Grind coffee beans as required, ensuring correct dose and texture.</li><li>Monitor freshness of beans, milk, and ingredients.</li></ul>4. Equipment Handling<ul><li>Operate espresso machines, grinders, brewers, blenders, and POS systems.</li><li>Perform routine cleaning of coffee machines and follow maintenance guidelines.</li><li>Report any machine malfunction immediately.</li></ul>5. Cleanliness &amp; Hygiene<ul><li>Keep the bar area clean, organized, and sanitized at all times.</li><li>Follow all hygiene, food safety, and cleanliness standards.</li><li>Ensure proper storage of all ingredients and supplies.</li></ul>6. Teamwork<ul><li>Coordinate with baristas, servers, and supervisors for smooth operations.</li><li>Support during busy hours and assist in other tasks when needed.</li></ul>7. Customer Feedback<ul><li>Handle complaints politely and escalate to supervisors if required.</li><li>Maintain high customer satisfaction through service quality.</li></ul>Job Type: Full-time

Barista

DHL Express

<div>
 
 Job Title: Customer Enquiry Manager
 
 
 
 
 Location:
 
 Kuwait
 
 
 
 Reports to:
 
 Senior Manager Customer Service
 
 
 
 Role Purpose
 
 
 
 The Customer Enquiry Manager is the key point of contact for managing and enhancing the customer experience. This role ensures that all customer inquiries are handled promptly, professionally, and with a focus on delivering exceptional service. The position requires a proactive leader who can drive process improvements, manage a team, and maintain high standards of customer satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Lead and Manage the Enquiry Team: Oversee daily operations, coach and develop team members, and ensure service excellence.
 </li>
 <li>
 Customer Experience Champion: Ensure inquiries are resolved efficiently and empathetically, maintaining a positive brand image.
 </li>
 <li>
 Performance Monitoring: Track KPIs such as response time, resolution rate, and customer satisfaction scores; implement improvement plans where needed.
 </li>
 <li>
 Process Optimization: Identify gaps in enquiry handling processes and introduce innovative solutions to enhance efficiency and quality.
 </li>
 <li>
 Stakeholder Collaboration: Work closely with Sales, Operations, and Customer Service teams to ensure seamless communication and resolution of customer issues.
 </li>
 <li>
 Reporting &amp; Insights: Prepare regular reports on enquiry trends, root causes, and customer feedback to inform strategic decisions.
 </li>
 <li>
 Compliance &amp; Standards: Ensure adherence to company policies, service level agreements, and regulatory requirements.
 
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 
 <ul>
 <li>
 Typically, a bachelor&rsquo;s degree in business administration or equivalent.
 </li>
 <li>
 An experience of 3-5 years supervising or managing a call center and/or customer service environment. Preferably at a large organization.
 </li>
 <li>
 Strong leadership and people management skills.
 </li>
 <li>
 Excellent communication and problem-solving abilities.
 </li>
 <li>
 Customer-centric mindset with a passion for delivering outstanding service.
 </li>
 <li>
 Ability to analyze data and drive continuous improvement.
 </li>
 <li>
 Experience in customer service or enquiry management roles (preferably in logistics or related industries).
 
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 
 <ul>
 <li>
 Be part of a global leader in logistics with a strong reputation for innovation and customer focus.
 </li>
 <li>
 Opportunity to shape the customer experience strategy and make a real impact.
 </li>
 <li>
 Work in a dynamic, collaborative environment that values growth and development.
 </li>
 <li>
 Competitive salary, benefits, and career progression opportunities.
 </li>
 </ul>
</div>

Customer Enquiry Manager

Explore 245+ Customer service in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait City this December. Find roles across top companies and apply now to boost your career.