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customer service officer

<div></div><div><div>Overview
</div><div>Safety Officer will serve as principal advisor to the Ground Safety Manager and Program Manager on all ground safety matters. Responsible for advising and aiding the Ground Safety Manager in developing and managing a command ground safety program The Ground Safety Officer will be required to coordinate all ground safety matters among the Command&rsquo;s Staff and will maintain and report appropriate detailed ground safety records and mishap statistics and recommend and establish required corrective safety actions. Additionally, Ground Safety Officer is responsible to collect, analyze and communicate actionable information to assist Commanders in preserving/protecting military combat resources. 
 
Also will be responsible for: 
 
1. The formulation of a safety managment system for all ground activity, 
2. The incorporation of safety standards and procedures for all ground functions and activities. 
3. The coordination of all safety matters among an organization staff. 
4. The formal investigation of ground mishaps and incidents. 
5. The identification of hazards and risk in daily ground activity. 
6. The establishment of a Safety Council for the purpose of setting goals, managing assets, and reviews safety-related requirements and recommendations. 
7. The tracking and reporting of safety deficiencies, inspection, incidents, violations and corrective action. 
8. The practices and promotion of safety awareness. 
9. The establishment of safety training to promote hazard awareness and the safety integrate in unit activities. 
10. Collect, analyze and communicating actionable information to assist Commanders in preserving/protecting military combat resources. 
11. Collaborate with customer safety &amp; standarization on regular basis and convey ground safety incident reports once occured.
 
12. Establish and promote a Just Safety Culture for the program.
</div><div></div><div>Nationality
</div><div>No Restriction
</div><div></div><div>Qualification
 </div><div><div>Diploma (Aircraft Maintenace ). 
 
 Certification from a recognized Aviation Safety Course; Accident Avoidance Training; Composite Risk Management (CRM) Training; and Hazardous Materials Training 
</div>
</div><div></div><div>Experience
 </div><div>Minimum of 5 Years 5 years of direct related military experience as an unit Safety Officer or 10 years of direct related civilian experience as an safety professional.</div></div><div></div>

Officer - HSE

Etihad Rail Operating Companies

<div>
 
 Position Overview
 
 
 The Operations Manager provides professional leadership and technical oversight across all main line and non-main line driving operations, ground staff activities, and depot control functions. The role ensures safe, efficient, and compliant execution of operational activities while promoting best practices and continuous improvement. Key responsibilities include monitoring compliance and competence, investigating incidents, developing operational staff, and supporting long-term planning and resource deployment.
 
 
 Roles and Responsibilities
 
 <ul>
 <li>
 Lead and manage teams of main line and non-main line train drivers and ground staff to ensure safe and efficient rail operations.
 </li>
 <li>
 Oversee technical and operational reviews of core functional areas, including train set efficiency, wagon management, loading operations, and depot procedures.
 </li>
 <li>
 Implement and execute service delivery documentation, including train timetables, driver rosters, shunting plans, and location-specific instructions.
 </li>
 <li>
 Ensure that only staff who are competent and certified for the respective duties are rostered to perform them.
 </li>
 <li>
 Manage staff competence in line with the company&rsquo;s Competence Management System, including conducting assessments, evaluations, and development plans.
 </li>
 <li>
 Safeguard the correct application of Competence Management System procedures and proactively address any gaps or inconsistencies.
 </li>
 <li>
 Provide technical and operational support to other departments and functional leads as required.
 </li>
 <li>
 Collaborate with the Network Operations Control Centre (NOCC), customer operations teams, and terminal managers to ensure effective coordination of train movements and resources.
 </li>
 <li>
 Ensure timely and accurate reporting of operational performance, incidents, and safety issues.
 </li>
 <li>
 Promote and implement industry best practices across the operational function.
 </li>
 <li>
 Deliver operational safety briefings, toolbox talks, and refresher training to operational teams.
 </li>
 <li>
 Maintain personal operational competence in train driving, ground operations, rail vehicle loading standards, and basic signaling regulations in line with the respective C-Specs for the roles.
 </li>
 <li>
 Ensure that all operational staff maintain the required certifications and competencies in alignment with company policies and regulatory standards.
 </li>
 <li>
 Undertake risk assessments and ensure implementation of safe systems of work for all operational activities.
 </li>
 <li>
 Act as Rail Incident Officer (RIO) and Train Operations Liaison Officer (TOLO) when required, supporting emergency and incident response.
 </li>
 <li>
 Support the implementation and continuous improvement of the Competence Management System and Safety Management System.
 </li>
 </ul>
 
 Desirable qualifications, skills and experience
 
 
 Academic Qualifications:
 
 <ul>
 <li>
 Educated to a high standard.
 </li>
 </ul>
 
 Professional Qualifications:
 
 <ul>
 <li>
 Full UAE driving license or transferable equivalent.
 </li>
 <li>
 In-depth knowledge of:
 </li>
 <li>
 Railway discipline-based standards.
 </li>
 <li>
 European Train Control System (ETCS).
 </li>
 <li>
 Electronically Controlled Pneumatic (ECP) braking systems.
 </li>
 <li>
 Competence Management Systems.
 </li>
 </ul>
 
 Experience:
 
 <ul>
 <li>
 Operational competence in driving freight and/or passenger trains - This is mandatory
 </li>
 <li>
 Practical experience in:
 </li>
 <li>
 Ground staff duties and loading operations.
 </li>
 <li>
 Incident response and Rail Incident Officer responsibilities.
 </li>
 <li>
 Risk assessments and safe work planning.
 </li>
 <li>
 Basic signalling principles and regulations.
 </li>
 </ul>
 
 Other Skills:
 
 <ul>
 <li>
 Excellent written and verbal communication skills in English.
 </li>
 <li>
 Proficient in MS Office and operational systems.
 </li>
 <li>
 Strong analytical, planning, and organizational skills.
 </li>
 <li>
 Report writing and data interpretation capabilities.
 </li>
 <li>
 Good physical and medical fitness, including the ability to pass mandatory psychometric assessments.
 </li>
 <li>
 Familiarity with diesel-electric traction systems.
 </li>
 </ul>
 
 
</div>

Operations Manager

Oia Properties

About Oia PropertiesOia Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and re-sale in Secondary market of residential properties.We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities. We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service.Primary PurposeWe are seeking a detail-oriented and proactive Administrative Officer to provide comprehensive administrative and operational assistance to our Sales team. The role involves coordinating documentation, supporting client registrations, and ensuring smooth communication between clients, developers, and internal departments.Key Responsibilities:&middot; Manage incoming and outgoing calls, ensuring timely responses.&middot; Respond promptly to emails and client inquiries.&middot; Receive and handle customer inquiries professionally.&middot; Update the sales team on upcoming events and provide necessary support.&middot; Communicate and register with developers and agencies.&middot; Coordinate driver schedules and track driver overtime&middot; Order and manage office supplies.&middot; Maintain office cleanliness and ensure smooth day-to-day operations.&middot; Ensure employee adherence to company policies.&middot; Provide general administrative support to Sales, Marketing, HR, Accounts, Listings, and assist with directives from the CEO.Key Skills &amp; Competencies<ul><li>Strong organizational and multitasking abilities.</li><li>Proficiency in MS Office Suite.</li><li>Excellent communication and interpersonal skills.</li><li>Attention to detail with strong documentation and filing practices.</li><li>Ability to work in a fast-paced, dynamic environment.</li></ul>Job Type: Full-timeJob Type: Full-timeWork Location: In person

Emirati Talent - Administrative officer & Customer Service

About Oia PropertiesOia Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and re-sale in Secondary market of residential properties. We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities. We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service.Primary PurposeWe are seeking a detail-oriented and proactive Administrative Officer to provide comprehensive administrative and operational assistance to our Sales team. The role involves coordinating documentation, supporting client registrations, and ensuring smooth communication between clients, developers, and internal departments.Key Responsibilities:<ul><li>Manage incoming and outgoing calls, ensuring timely responses.</li><li>Respond promptly to emails and client inquiries.</li><li>Receive and handle customer inquiries professionally.</li><li>Update the sales team on upcoming events and provide necessary support.</li><li>Communicate and register with developers and agencies.</li><li>Coordinate driver schedules and track driver overtime</li><li>Order and manage office supplies.</li><li>Maintain office cleanliness and ensure smooth day-to-day operations.</li><li>Ensure employee adherence to company policies.</li><li>Provide general administrative support to Sales, Marketing, HR, Accounts, Listings, and assist with directives from the CEO.</li></ul>Qualifications and Experience:<ul><li>Proven experience in administration.</li><li>Bachelor&rsquo;s Degree in any administration-related field.</li></ul>Key Skills &amp; Competencies<ul><li>Strong organizational and multitasking abilities.</li><li>Proficiency in MS Office Suite.</li><li>Excellent communication and interpersonal skills.</li><li>Attention to detail with strong documentation and filing practices.</li><li>Ability to work in a fast-paced, dynamic environment.</li></ul>Job Type: Full-timeWork Location: In person

Emirati Talent - Administrative Officer

SEGULA Technologies

<div>Company Description 
Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment. 
Job Description 
Job Title
HSE Officer &ndash; UAE National
Location: Abu Dhabi, United Arab Emirates 
Sector: Rail / Metro / Transportation Infrastructure 
Employment Type: Full-time 
Nationality Requirement: UAE Nationals only
Job Description
We are seeking a Health, Safety &amp; Environment (HSE) Officer to support project HSE activities across major infrastructure and rail projects.
The role focuses on promoting a strong safety culture, ensuring compliance with local regulations and project safety standards, and supporting the implementation of health, safety, and environmental procedures on site.
Key Responsibilities<ul><li>
Support the HSE Manager in implementing project safety policies and procedures</li><li>
Conduct site inspections, audits, and safety assessments</li><li>
Assist in risk assessments, method statements, and permit-to-work systems</li><li>
Monitor compliance with HSE standards, procedures, and regulations</li><li>
Participate in incident investigations and reporting</li><li>
Deliver toolbox talks, safety briefings, and HSE training sessions</li><li>
Monitor hazardous materials management and employee exposure risks</li><li>
Support continuous improvement initiatives in HSE practices</li><li>
Promote a strong safety culture across employees and subcontractors</li><li>
Participate in emergency response and act as contact point when required</li></ul> 
Qualifications<ul><li> 
UAE National (mandatory)</li><li>
Minimum 1&ndash;2 years of HSE experience, preferably in construction or infrastructure projects</li><li>
Knowledge of incident investigation techniques and safety reporting</li><li>
Familiarity with OHSAS 18001 / ISO 45001 standards</li><li>
NEBOSH International General Certificate or equivalent qualification</li><li>
Minimum IELTS 5.5</li><li>
Understanding of occupational health and safety regulations in the UAE</li><li>
UAE driving license preferred</li></ul> 
Additional Information 
Please note that only shortlisted candidates will be contacted</div>

HSE Officer – UAE National only-Abu Dhabi, UAE

RAN Steel Building and Contracting Company LLC

&quot;We are seeking for a dynamic and reliable Health and Safety Officer who will join our Abu Dhabi Team.&quot;<ul><li>Minimum 5 years UAE work experience</li><li>OSHAD or NEBOSH Certification (preferred)</li><li>In-depth knowledge of UAE health and safety regulation</li><li>MS Office proficient</li><li>Excellent English Speaking, Writing and Reading skills</li></ul>Key Skills:<ul><li>-Project Management</li><li>-Problem Solving</li><li>-Communication Skills</li><li>-Able to work under pressure and meet deadline</li></ul>Preference:IMMEDIATE JOINER neededProject Location: Al Dahfra Region, Abu Dhabi, UAEKindly send your CV with photo to accounts@ram-sbc.com with Subject: HSE Officer-(your name)Job Type: Full-timePay: AED1.00 - AED2.00 per monthWork Location: In person

HSE Officer

EF EXPORT

Chief Information Officer (CIO) &mdash; Job DescriptionSummary<ul><li>The Chief Information Officer (CIO) leads the organization&rsquo;s information technology strategy, governance, and operations to enable business objectives, ensure secure and reliable IT services, and drive digital transformation.</li></ul>Key responsibilities<ul><li>IT strategy &amp; governance: Develop and execute a multi-year IT strategy aligned with business goals; establish IT governance, policies, standards, and roadmaps.</li><li>Service delivery &amp; operations: Oversee IT operations (infrastructure, networking, workplace tech, helpdesk) to ensure high availability, performance, and user satisfaction.</li><li>Security &amp; risk management: Partner with security teams to implement cybersecurity, identity/access management, incident response, and compliance programs (e.g., SOC2, ISO, HIPAA, PCI).</li><li>Digital transformation: Lead modernization efforts (cloud migration, SaaS adoption, process automation, low-code/no-code, ERP/CRM implementations) to improve efficiency and enable new business models.</li><li>Data governance &amp; analytics enablement: Establish data governance, data quality, and master data management; enable business analytics and self-service BI in partnership with data teams.</li><li>Vendor &amp; contract management: Manage relationships with major vendors, MSPs, CSPs, and system integrators; negotiate contracts and ensure SLA compliance.</li><li>IT financial management: Own IT budgeting, cost optimization, capital planning, and cost allocation models; demonstrate ROI for technology investments.</li><li>Business continuity &amp; disaster recovery: Maintain and test DR/BCP plans, ensure redundancy and resilience for critical systems.</li><li>Project &amp; portfolio management: Prioritize and oversee major IT projects (ERP, CRM, migrations, integrations), ensuring on-time delivery and benefit realization.</li><li>Workplace technology &amp; employee experience: Define and deliver tools and services for hybrid/remote work, collaboration platforms, endpoint management, and onboarding/offboarding processes.</li><li>Compliance &amp; audit support: Ensure IT supports regulatory and audit requirements, provide evidence and remediation for audits.</li><li>Talent &amp; organization: Build and develop IT teams, define roles and career paths, and foster partnerships with business leaders.</li><li>Cross-functional collaboration: Work closely with CIO peers (CISO, CTO), finance, HR, legal, and business units to align IT capabilities with business needs.</li><li>Innovation &amp; emerging tech: Evaluate new technologies (AI, automation, edge, IoT) and run pilots to assess business applicability.</li></ul>Qualifications<ul><li>Experience: 10+ years in IT leadership; 5+ years in senior IT executive roles preferred.</li><li>Industry: Domain experience helpful depending on regulated industries (finance, healthcare, gov, retail).</li><li>Education: Bachelor&rsquo;s in IT, Computer Science, Information Systems, or related; advanced degree or relevant certifications (CISSP, ITIL, PMP) preferred.</li><li>Skills:</li><li>IT strategy, governance, and architecture</li><li>Infrastructure, cloud, and enterprise systems experience (ERP/CRM)</li><li>Cybersecurity and risk management knowledge</li><li>Data governance and analytics enablement</li><li>Vendor management and contracting</li><li>IT financial planning and cost control</li><li>Strong stakeholder management and communication</li><li>Personal attributes: Strategic, trustworthy, collaborative, change-agent, and service-oriented.</li></ul>Success metrics (examples)<ul><li>IT service availability and mean time to resolution (MTTR)</li><li>Project delivery on time/budget and benefit realization</li><li>Cost per user or cost per application; IT spend as % of revenue</li><li>User satisfaction (employee NPS) and adoption rates for key tools</li><li>Time to provision services (onboarding/offboarding)</li><li>Security posture indicators (patch compliance, incident count/MTTR)</li><li>Compliance/audit findings and remediation velocity</li></ul>Reporting &amp; structure<ul><li>Reports to: CEO, CFO, or COO (varies by organization)</li><li>Direct reports: Head of Infrastructure, Head of Applications/ERP, Head of IT Operations/Service Desk, Head of Vendor Management, IT Program/PMO Lead</li><li>Works closely with: CISO, CTO, Head of Data, HR, Finance, Legal, and business unit leaders</li></ul>Compensation &amp; perks (sample)<ul><li>Competitive base salary + performance bonus; equity for senior roles</li><li>Benefits: health, retirement, flexible PTO, professional development, vendor/conference allowances</li></ul>Sample job-level variations<ul><li>Enterprise CIO: Strong governance, compliance, and vendor/ERP focus; manages large teams and budgets.</li><li>Mid-market CIO: Hands-on delivery, project oversight, vendor management, and alignment with business functions.</li><li>Small-company IT Lead (CIO-equivalent): Broad hands-on responsibility across infrastructure, apps, security, and vendor selection.</li></ul>Onboarding priorities (first 90 days)<ul><li>Audit IT landscape: inventory systems, contracts, risks, major incidents, and outstanding projects.</li><li>Stabilize critical services and remediate urgent security or availability gaps.</li><li>Deliver a 6&ndash;12 month IT roadmap tied to business priorities with clear deliverables, owners, and ROI.</li></ul>Job Types: Full-time, PermanentPay: AED436.55 - AED1,221.54 per hourWork Location: In person

Chief Information Officer (CIO)

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