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cashier/customer service

customer service representative

First Abu Dhabi Bank (FAB)

<div>
 As a Customer Service Representative, you will be the face of our company, representing FAB with every customer interaction. Your primary goal is to ensure an exceptional customer experience by providing accurate and timely information, resolving queries, and offering solutions. You will be a key contributor to our team, working collaboratively to maintain our high standards of service and uphold the company's reputation.
</div>

Customer Service Representative

PROPERTY SHOP INVESTMENT LLC - HQ

Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, and in-person interactions</li><li>Provide accurate information about services and resolve customer concerns promptly</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Record customer interactions and maintain proper documentation</li><li>Coordinate with internal teams to ensure timely issue resolution</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or relevant experience in Customer Service</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to work in a fast-paced environment</li><li>Proficiency in MS Office and basic CRM tools</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthWork Location: In person

We are looking for a Customer Service Representative to join our growing team at PSI in Abu Dhabi.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, and in-person interactions</li></ul><ul><li>Provide accurate information about services and resolve customer concerns promptly</li></ul><ul><li>Maintain a high level of professionalism and customer satisfaction</li></ul><ul><li>Record customer interactions and maintain proper documentation</li></ul><ul><li>Coordinate with internal teams to ensure timely issue resolution</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or relevant experience in Customer Service</li></ul><ul><li>Excellent English communication plus any other language German, Russian, French, Italian etc is a plus</li></ul><ul><li>Excellent communication and interpersonal skills</li></ul><ul><li>Strong problem-solving abilities and attention to detail</li></ul><ul><li>Ability to work in a fast-paced environment</li></ul><ul><li>Proficiency in MS Office and basic CRM tools</li></ul>Location: Abu Dhabi (Onsite)Company: PSIIf you are passionate about delivering excellent customer experience and enjoy helping people, we would love to hear from you.Apply now or share your CV at noura.shahab@psinv.netJob Type: Full-timePay: From AED3,000.00 per monthApplication Question(s):<ul><li>What languages do you speak?</li><li>Can you join immediately?</li><li>Are you okay to work fulltime onsite in Abu Dhabi?</li></ul>Experience:<ul><li>Customer Service Representative: 1 year (Required)</li></ul>Work Location: In person

Customer Service Representative - German, Russian, French, Italian

VIOLETA BOUTIQUE FLOWERS – LLC

Urgently Hiring: Retail Sales RepresentativeLocation: Abu Dhabi, UAEJob Type: Full-timeCompany: VAPORS R USPreferred Candidates: MaleJoin our team at VAPORS R US in Abu Dhabi as a Retail Sales Representative! We are seeking individuals who are passionate about customer service and sales to be part of our dynamic team.Key Responsibilities:- Greet customers warmly and assist them with product selection and purchases.- Address customer inquiries, concerns, and complaints professionally to maintain high satisfaction levels.- Process transactions accurately and efficiently.- Utilize cross-selling and upselling techniques to maximize sales opportunities.- Meet individual and store sales targets.- Share customer feedback and market trends with management.- Ensure the store is clean, organized, and well-stocked.- Collaborate with team members to exceed customer expectations.- Adhere to company policies, schedules, and break times.- Report any emergency incidents to the immediate manager.Qualifications:- Sales experience is a plus.- Previous retail or customer service experience is advantageous.- Strong communication and interpersonal skills.- Customer service and sales-oriented mindset.- Willingness to work flexible shifts, including weekends and holidays.- Positive attitude and dedication to assisting customers.Why Join Us?- Join a growing and vibrant company.- Enhance your skills in a supportive work environment.- Competitive salary and benefits package.To Apply:If you meet the qualifications and are excited about this opportunity, please send your resume to info@vaporsrus.net with the subject line &ldquo;Sales Representative.&quot;Don't miss out on this exciting role - Apply Now and become a part of our team!Job Type: Full-timeWork Location: In person

Sales Assistant

Al-Futtaim

<div>
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Shopping Experience Representative Cashier PT is integral to delivering exceptional customer service and efficient cash handling processes within IKEA's retail stores. Ensuring a seamless customer experience at the info desk, this role involves overseeing financial transactions, addressing customer inquiries, and supporting the smooth operation of the store's Returns &amp; Exchange desk. The representative maintains customer satisfaction through proactive problem solving and effective communication, contributing to IKEA's reputation for quality service. Success in this role requires dedication to customer focus, individual accountability, and continuous improvement, fostering teamwork and personal leadership.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Cash Handling
 
 
 <ul>
 <li>
 Follow the SOP pertaining to cash handling, receiving payment by cash, cheque, credit cards, vouchers, or automatic debits.
 </li>
 <li>
 Compute and record transactions ensuring 100% accuracy for all register transactions.
 </li>
 <li>
 Count and record the float before trading begins and upon close of trading ensuring accurate cash handling and safe custody of collected cash.
 </li>
 <li>
 Prepare daily, weekly, and monthly reports of transactions at the returns &amp; exchange desk to be used for reconciling with the cash till and accounts.
 </li>
 <li>
 Ensure accurate reconciliation of transaction records with the cash till and accounts for analyzing sales trends and store performance.
 
 
 </li>
 </ul>
 Customer Service
 
 
 <ul>
 <li>
 Greet and welcome customers on arrival at the store, providing shopping tools and catalogues.
 </li>
 <li>
 Respond efficiently to customer needs to minimize queues and ensure customers are well attended.
 </li>
 <li>
 Handle routine customer complaints promptly and courteously to maximize customer satisfaction.
 </li>
 <li>
 Greet and welcome customers at Smaland, explaining the Smaland admission policy professionally.
 
 
 </li>
 </ul>
 Returns and Exchange
 
 
 <ul>
 <li>
 Ensure the returns and exchange policy is perceived as generous and the procedure quick and easy.
 </li>
 <li>
 Handle returns and exchange issues based on judgment, experience, and authority, making exceptions as needed to retain customers.
 </li>
 <li>
 Use information from the Returns &amp; Exchange desk to detect and communicate product faults, safety issues, or transportation problems to management.
 </li>
 <li>
 Brief the Duty Manager on complaints requiring management assistance.
 
 
 </li>
 </ul>
 Safety and Announcements
 
 
 <ul>
 <li>
 Ensure child safety is the main priority within Smaland, providing a safe environment for children.
 </li>
 <li>
 Make announcements and page customers (parents) if issues arise with children in the playroom area.
 </li>
 <li>
 Conduct general announcements to customers when necessary.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Proactive problem-solving abilities
 </li>
 <li>
 Effective customer service focus
 </li>
 <li>
 Ability to work efficiently in a team-oriented environment
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 High School diploma required.
 </li>
 <li>
 Minimum of 2 years of experience in a similar role within a retail environment.
 </li>
 <li>
 Proficiency in English; command of the Arabic language preferred.
 </li>
 <li>
 Ability to demonstrate excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem solving abilities and proactive attitude.
 </li>
 </ul>
</div>

Emiratization | Shopping Experience Assistant - Cashier | Retail | IKEA | Dalma

<div>Overview Of The Role: 
<ul><li>
The Shopping Experience Representative Cashier PT is integral to delivering exceptional customer service and efficient cash handling processes within IKEA's retail stores. Ensuring a seamless customer experience at the info desk, this role involves overseeing financial transactions, addressing customer inquiries, and supporting the smooth operation of the store's Returns &amp; Exchange desk. The representative maintains customer satisfaction through proactive problem solving and effective communication, contributing to IKEA's reputation for quality service. Success in this role requires dedication to customer focus, individual accountability, and continuous improvement, fostering teamwork and personal leadership.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Cash Handling</h4> 
<ul><li>
Follow the SOP pertaining to cash handling, receiving payment by cash, cheque, credit cards, vouchers, or automatic debits.</li><li>
Compute and record transactions ensuring 100% accuracy for all register transactions.</li><li>
Count and record the float before trading begins and upon close of trading ensuring accurate cash handling and safe custody of collected cash.</li><li>
Prepare daily, weekly, and monthly reports of transactions at the returns &amp; exchange desk to be used for reconciling with the cash till and accounts.</li><li>
Ensure accurate reconciliation of transaction records with the cash till and accounts for analyzing sales trends and store performance.</li></ul><h4 class="jobSectionHeader"> 
Customer Service</h4> 
<ul><li>
Greet and welcome customers on arrival at the store, providing shopping tools and catalogues.</li><li>
Respond efficiently to customer needs to minimize queues and ensure customers are well attended.</li><li>
Handle routine customer complaints promptly and courteously to maximize customer satisfaction.</li><li>
Greet and welcome customers at Smaland, explaining the Smaland admission policy professionally.</li></ul><h4 class="jobSectionHeader"> 
Returns and Exchange</h4> 
<ul><li>
Ensure the returns and exchange policy is perceived as generous and the procedure quick and easy.</li><li>
Handle returns and exchange issues based on judgment, experience, and authority, making exceptions as needed to retain customers.</li><li>
Use information from the Returns &amp; Exchange desk to detect and communicate product faults, safety issues, or transportation problems to management.</li><li>
Brief the Duty Manager on complaints requiring management assistance.</li></ul><h4 class="jobSectionHeader"> 
Safety and Announcements</h4> 
<ul><li>
Ensure child safety is the main priority within Smaland, providing a safe environment for children.</li><li>
Make announcements and page customers (parents) if issues arise with children in the playroom area.</li><li>
Conduct general announcements to customers when necessary.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Excellent communication and interpersonal skills</li><li>
Proactive problem-solving abilities</li><li>
Effective customer service focus</li><li>
Ability to work efficiently in a team-oriented environment</li></ul> 

What Qualifies You For The Role: 
<ul><li>
High School diploma required.</li><li>
Minimum of 2 years of experience in a similar role within a retail environment.</li><li>
Proficiency in English; command of the Arabic language preferred.</li><li>
Ability to demonstrate excellent communication and interpersonal skills.</li><li>
Strong problem solving abilities and proactive attitude.</li></ul></div>

UAE National

GCG Enterprise Solutions

<div>Company Description 
Established in 1982, The Digital Imaging &amp; Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.
By embracing the printing industry&rsquo;s phenomenal digital transformation over the years, &lsquo;GCG-DDS&rsquo; developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client&rsquo;s businesses.
Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG&rsquo;s holding company &ndash; The Ghobash Group.
Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE 
Job Description 
<ul><li>
Achieve monthly sales targets by promoting and selling print products and services to existing and potential customers through outbound calls.</li></ul> 
<ul><li>
Generate qualified leads and maintain a robust sales pipeline through proactive prospecting and follow-ups.</li></ul> 
<ul><li>
Build and maintain strong customer relationships by providing accurate information, timely support, and exceptional service.</li></ul> 
<ul><li>
Maintain updated sales records and reports in the CRM system, ensuring visibility of daily activities, opportunities, and performance against targets.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in any discipline from a recognised University or Institution.</li></ul> 

Additional Information 
Skills &amp; Professional Requirements:<ul><li>
Proficient in Microsoft Office</li><li>
Good knowledge of relevant computer programs (e.g. CRM software) and telephone system</li></ul>
Experience Requirements:<ul><li>
Proven experience of 2-3 years as telesales representative or other sales/customer service role</li><li>
Proven track record of successfully meeting sales quota preferably over the phone.</li><li>
Ability to learn about products and services and describe/explain them to prospects</li></ul>
Attributes and Behaviours:<ul><li>
Excellent knowledge of English</li><li>
Excellent communication and interpersonal skills</li><li>
Cool-tempered and able to handle rejection.</li><li>
Outstanding negotiation skills with the ability to resolve issues and address complaints</li></ul></div>

Telesales Executive (UAEN)

Explore 393+ Customer service representative in Abu Dhabi this April. Find roles across top companies and apply now to boost your career.

393 customer service representative jobs In Abu Dhabi

Customer Service Representative

Customer Service Representative

Customer Service Representative - German, Russian, French, Italian

Sales Assistant

Emiratization | Shopping Experience Assistant - Cashier | Retail | IKEA | Dalma

UAE National

Telesales Executive (UAEN)