customer service representative

Dr Sabah Al Sagban Medical  Clinic

Job DescriptionPosition TitleCall Center Sales RepresentativeDepartmentSales and Customer ServiceReports ToClinic SupervisorJob SummaryThe Call Center Sales Representative is responsible for handling inbound and outbound calls with the primary objective of generating appointments, increasing patient bookings, and achieving assigned sales targets. The role focuses on converting inquiries into clinic visits through effective communication, follow-up, and sales techniques.Key ResponsibilitiesSales and Lead Conversion<ul><li>Handle inbound calls from prospective and existing patients.</li><li>Conduct outbound calls to potential patients, existing patient databases, and inactive patients.</li><li>Convert inquiries into confirmed appointments.</li><li>Promote clinic services, treatments, packages, and promotional offers.</li><li>Follow up with leads to encourage appointment booking and treatment acceptance.</li><li>Build and maintain a pipeline of prospective patients.</li><li>Achieve individual monthly appointment and sales targets.</li></ul>Patient Engagement<ul><li>Provide accurate information regarding clinic services and promotions.</li><li>Answer patient inquiries professionally and efficiently.</li><li>Maintain a positive and professional telephone manner.</li><li>Encourage repeat visits and patient retention through regular follow-up.</li></ul>Reporting and Documentation<ul><li>Record all calls, inquiries, and appointment outcomes in the designated system.</li><li>Maintain accurate lead and patient records.</li><li>Submit daily, weekly, and monthly performance reports.</li><li>Track conversion rates and sales achievements.</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of inbound calls handled</li><li>Number of outbound calls completed</li><li>Number of appointments booked</li><li>Lead-to-appointment conversion rate</li><li>Monthly sales target achievement</li><li>Revenue generated from booked services</li><li>Patient retention and reactivation rate</li></ul>QualificationsEducation<ul><li>High School Diploma or equivalent. Bachelor's Degree is an advantage.</li></ul>Experience<ul><li>Minimum 2 years of experience in call center sales, telemarketing, customer service, or healthcare sales.</li><li>Experience in a medical, dental, dermatology, aesthetic, or wellness clinic is preferred.</li></ul>Skills<ul><li>Excellent communication and persuasion skills.</li><li>Strong sales and negotiation abilities.</li><li>Ability to achieve and exceed targets.</li><li>Confident telephone communication skills.</li><li>Strong follow-up and relationship-building skills.</li><li>Basic computer skills and CRM experience preferred.</li></ul>Working Conditions<ul><li>Office-based position.</li><li>Target-driven environment.</li><li>Incentive and commission structure based on performance and achievement of sales targets.</li></ul>Work Location: In person

Call Center Sales Representative

Abercrombie & Fitch Co.

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 The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
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 Customer Experience
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 Store Presentation and Sales Floor
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 Communication
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 Asset Protection and Shrink
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 Policies and Procedures
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 Training and Development
 
 
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 </ul>
 
 What It Takes
 
 
 
 <ul>
 <li>
 Adaptability / Flexibility
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 Applied Learning
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 Attention to Detail
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 <li>
 Multi-Tasking
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 Work Ethic
 
 
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 </ul>
 
 What You&rsquo;ll Get
 
 
 
 As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
 
 
 <ul>
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 Annual return flight ticket
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 Paid Time Off
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 Merchandise Discount
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 Medical, Dental, Health and Life Insurance
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 Paid Parental and Adoption Leave
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 Training and Development
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 Opportunities for Career Advancement, we believe in promoting from within
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 A Global Team of People Who'll Celebrate you for Being YOU
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 Some of the above benefits can be availed upon completion of the probationary period
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Abercrombie & Fitch / Hollister - Brand Representative, Abu Dhabi

Marriott International

<div>Additional Information 
Job Number26075816 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Service Representative makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Representatives will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Representatives &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act &ndash; polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations &ndash; breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. 
<div>
 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.</div><div>
 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Desk Agent - The Abu Dhabi EDITION

GymNation

Receptionist:A GymNation Receptionist is the life and soul of our business!The first face any current and prospective members will see, a fountain of knowledge for our clients wants and needs and an overall PEOPLE person.We are looking for candidates who radiate positivity, who can keep a calm head during a busy rush hour and handle multiple tasks at once!This is a very rewarding role in which you will meet literally thousands of new people and work in a very close knit team, leading from the front.We do not require previous experience in this role although it would be preferred, what we really want is PERSONALITY! Full training will of course be provided.Expectations (including but not limited to):<ul><li>Meeting and greeting all current and prospective members with a positive attitude</li><li>Handling queries and complaints with the utmost professionalism</li><li>Managing clients memberships and payments when required</li><li>Setting up new clients memberships with cards and gym access</li><li>Using the GymNation systems and software to ensure smooth running of the business</li><li>Doing regular Brand Standards and Health and Safety check of the gym and recording them in a timely manner</li><li>Upselling and acheiving basic relevant KPIs.</li><li>Relaying important messages to the Sales and Management team effectively</li><li>Keeping all front of house documentation in order</li></ul>Please ensure to attach a cover letter with your application telling us why YOU are the perfect fit for GymNation!Job Type: Full-timePay: From AED4,000.00 per monthExperience:<ul><li>Customer Facing: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

FOH Receptionist

Unique Homes Worldwide Properties LLC /يونيك هومز ورلدوايد العقارية ذ.م.م

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 Company Description
 
 
 
 Unique Homes Worldwide Properties LLC / يونيك هومز ورلدوايد العقارية ذ.م.م is a leading real estate agency based in Abu Dhabi, specializing in property sales, leasing, marketing, property management, facility management, maintenance, and fit-out services.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Call Center Agent - Arabic Speaker located in Abu Dhabi. The role involves handling inbound and outbound customer calls, addressing customer inquiries, resolving issues, and providing top-notch support to ensure customer satisfaction. The agent will also assist in maintaining customer relationships, documenting customer interactions in the system, and collaborating with other teams to meet company goals.
 
 
 
 
 
 
 Qualifications
 
 
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 Strong Customer Service Representatives, Customer Support, and Customer Satisfaction skills
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 Excellent Interpersonal and communication skills
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 Proficiency in Computer Literacy and the ability to use software tools and CRM systems effectively
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 Fluency in Arabic and English (both written and spoken) is a must
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 Prior experience in call center or customer service roles is an advantage
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 Ability to handle multiple tasks and manage time efficiently
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 A positive attitude, resilience, and the ability to work in a team-oriented environment
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Call center agent-Arabic Speaker

ALHOSN University (CLOSED)

<div></div><div><div>Job Summary 
Answer telephone, screen and direct calls
<ul>
<li>Take and relay messages</li>
<li>Provide information to callers</li>
<li>Greet persons entering university</li>
<li>Direct persons to correct destination</li>
<li>Deal with queries from the public, staff, faculty, parents and students</li>
<li>Ensure knowledge of staff movements in and out of organization</li>
<li>Monitor visitor access and maintain security awareness at all times</li>
<li>Provide general administrative and clerical support to other departments as necessary</li>
<li>Prepare correspondence and documents</li>
<li>Receive and sort mail and deliveries</li>
<li>Schedule appointments</li>
<li>Maintain appointment diary either manually or electronically</li>
<li>Organize conferences and meeting room bookings as necessary</li>
<li>Co-ordinate meetings</li>
<li>Monitor and maintain office equipment</li>
<li>Control inventory relevant to reception area</li>
<li>Tidy and maintain the reception area</li>
<li>Contribute to team effort by accomplishing related results as needed.</li>
</ul>
Required Skills 
Bachelor degree desired
<ul>
<li>Verbal and written communication skills in English and Arabic</li>
<li>Professional personal presentation</li>
<li>Customer service orientation</li>
<li>Information management</li>
<li>Organizing and planning</li>
<li>Attention to detail</li>
<li>Initiative, Reliability &amp; Stress tolerance</li>
</ul>
Additional qualifications
<ul>
<li>Knowledge of administrative and clerical procedures</li>
<li>Knowledge of computers and any relevant software applications</li>
<li>Knowledge of customer service principles and practices</li>
<li>Keyboard skills</li>
<li>Ability to work a telephone system</li></ul></div></div>
 <ul><li>Company: ALHOSN University (CLOSED)</li>
<li>Employment Type: Full Time</li>
<li>Job Type: Admin</li></ul>

Professional Receptionist

Al Taradi Properties LLC

A Real Estate Call Agent is responsible for contacting potential clients, responding to property inquiries, qualifying leads, and scheduling appointments for the sales &amp; leasing team. The role involves maintaining excellent customer relationships and providing accurate information about available properties and real estate services.Key Responsibilities:<ul><li>Make outbound calls to prospective clients and follow up on leads.</li><li>Answer incoming calls and respond to property-related inquiries.</li><li>Provide information about available properties, pricing, and project details.</li><li>Qualify leads and update customer information in the Lead Sheet.</li><li>Schedule property viewings and appointments for sales &amp; leasing agents.</li><li>Maintain records of customer interactions and follow-up activities.</li><li>Achieve daily, weekly, and monthly call and lead-generation targets.</li><li>Handle customer concerns professionally and escalate issues when necessary.</li><li>Support marketing campaigns by contacting potential buyers and investors.</li></ul>Requirements:<ul><li>High school diploma or bachelor's degree preferred.</li><li>Previous experience in telemarketing, customer service, or real estate is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Strong persuasion and negotiation abilities.</li><li>Familiarity with CRM software and Microsoft Office.</li><li>Ability to work under pressure and meet targets.</li><li>Fluent in Arabic &amp; English.</li></ul>Skills:<ul><li>Customer service</li><li>Lead generation</li><li>Sales and negotiation</li><li>Time management</li><li>Communication skills</li><li>Data entry and CRM management</li></ul>KPIs:<ul><li>Number of calls made per day</li><li>Qualified leads generated</li><li>Appointments scheduled</li><li>Conversion rate from leads to sales opportunities</li><li>Customer satisfaction levels</li></ul>Pay: AED2,300.00 - AED2,500.00 per monthWork Location: In person

Call Center Agent - Females Only

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