sales executive

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customer service representative

C D General Trading LLC

NO PICTURE ON YOUR CV PLEASE DO NOT APPLY!CityDrinks.com is a premier online alcohol delivery service, offering a wide selection of alcoholic beverages directly to our customers' doors in Abu Dhabi. As part of our commitment to exceptional service, we are looking to expand our team with a dedicated Customer Service Representative who is passionate about helping others and enhancing customer satisfaction.Please Note: CityDrinks is a business that distributes and sells alcoholic beverages. Applicants should be comfortable working in an environment that involves the handling, marketing in, or promotion of alcohol-related products, in accordance with legal and regulatory standards.Job Description:As a Customer Service Representative, you will be the first point of contact for our customers, delivering professional customer support and driving customer satisfaction to new heights. You will handle customer inquiries, resolve issues, and provide timely and effective solutions to ensure a positive experience with every interaction.Key Responsibilities:<ul><li>Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.</li><li>Strategizing and monitoring the daily activities of customer service operations.</li><li>Assisting customer service staff with duties where required.</li><li>Training staff in areas of customer service and company policies.</li><li>Managing customer service coverage and customer flow to ensure proficient service.</li><li>Monitoring and authenticating returns, exchanges, and voids.</li><li>Investigating and solving customer service complaints.</li><li>Assisting with the development and implementation of service policies, and explaining these to staff and customers.</li><li>Maintaining documentation pertaining to customer service department activities.</li><li>Performing additional duties where needed.</li></ul>In addition to the task:<ul><li>Supervising the activities of dispatch staff, ensuring they fulfill their roles effectively and efficiently</li><li>Planning and scheduling dispatch operations, including routes and schedules for drivers</li><li>Resolving complaints or concerns raised by customers or staff related to dispatch services</li><li>Training new dispatch personnel and providing ongoing training to existing staff</li><li>Ensuring all dispatch operations comply with laws, regulations, and company policies</li><li>Maintaining accurate records of dispatch activities, including information about routes, schedules, incidents, and service levels</li><li>Implementing strategies to improve dispatch operations, including efficiency, customer satisfaction, and safety</li><li>Analyzing data related to dispatch operations and preparing reports for management</li><li>Ensuring the necessary dispatch equipment is in proper working condition and arranging for maintenance or replacement as necessary</li></ul>Requirements:- Proven work experience as a Customer Service Supervisor and have knowledge in Logistic.-Experience in customer support, customer care and relations.- Familiarity with our industry is a plus.- With leadership experience.- Understanding of how CRM systems work.- Excellent communication and problem-solving skills.- Multi-tasking abilities.- Patience when handling tough cases.- High school diploma; additional certification in Customer Service Supervisor is a plus.What We Offer:- The opportunity to work in a fast-paced and growth-oriented environment.- A role that is critical to the company's success and customer satisfaction.- Competitive salary and benefits package.- Professional development and training opportunities.C D General Trading is an equal opportunity employer committed to diversity and inclusion in the workplace.Job Type: Full-timePay: AED3,000 - 3,500 per monthAbility to commute/relocate:Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)Application Question(s):Will you be comfortable working for a Alcohol company.Experience:Customer Service: 5 years (Preferred)Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>If NO PICTURE on your CV please do not apply</li></ul>Experience:<ul><li>customer service supervisor: 5 years (Preferred)</li></ul>

Customer Service Representative

Alliance 360 Employment Services

Part-Time Telecaller / Business Development Associate (Remote) &ndash; UAECompany: Alliance 360 Location: Remote (UAE-based candidates only) Job Type: Part-Time | Commission-BasedJob OverviewAlliance 360 is seeking motivated and energetic Telecallers / Business Development Associates to join our growing team. This is a commission-based role, ideal for individuals who are confident, target-driven, and eager to earn based on performance. You will be responsible for reaching out to potential clients, introducing our services, and converting leads into business opportunities.Key Responsibilities<ul><li>Make outbound calls to prospective clients and leads.</li><li>Clearly explain company services and offerings.</li><li>Understand client needs and recommend suitable solutions.</li><li>Convert leads through effective communication and follow-up.</li><li>Maintain detailed call logs, records, and updates using CRM tools.</li><li>Collaborate with sales and marketing teams to achieve targets.</li></ul>What We&rsquo;re Looking For<ul><li>Excellent communication skills in English.</li><li>Confident phone manner with strong interpersonal skills.</li><li>Persuasive, convincing, and customer-focused approach.</li><li>High energy, positive mindset, and target-driven attitude.</li><li>Ability to work independently with minimal supervision.</li><li>Freshers with strong communication skills are welcome.</li><li>Background in Engineering, Oil &amp; Gas, or Safety is an advantage.</li></ul>Job Details<ul><li>Type: Part-Time (Remote)</li><li>Compensation: Commission-Based (performance-driven earnings)</li><li>Location: UAE (Candidates must be physically present in the UAE)</li><li>Visa: Own/Sponsored visa holders preferred</li><li>Availability: Immediate joiners only</li></ul>Job Type: Part-timePay: From AED2,500.00 per monthExpected hours: 20 per weekApplication Question(s):<ul><li>Visa Status?</li><li>Are you okay with commission based role?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Telesales: 1 year (Required)</li></ul>

Customer Service Representative (CSR)

AL FARAH GROUP OF COMPANIES

We are looking for Call Center RepresentativeJob summary: As a Call Center Representative, your responsibility is to respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding the organization&rsquo;s products or services.Duties and Responsibilities:<ul><li>Answering phones from customers professionally and responding to customer inquiries and complaints.</li><li>Researching required information using available resources.</li><li>Handling and resolving customer complaints regarding product sales to customer service problems.</li><li>Providing customers with the organization&rsquo;s service and product information.</li><li>Processing forms, orders, and applications requested by the customers.</li><li>Identifying, escalating priority issues, and reporting to the high-level management.</li><li>Routing inbound calls to the appropriate resources.</li><li>Following up complicated customer calls where required.</li><li>Completing call notes and call reports as necessary.</li><li>Obtaining and evaluating all relevant data to handle complaints and inquiries.</li><li>Recording details of comments, inquiries, complaints, and actions taken.</li><li>Upselling products to customers</li></ul>Requirements:Nationality: Arabic Nationalities OnlyEducation: High School / Diploma / BachelorLanguages: Arabic (Native) &amp; English ( Advanced)Experience:<ul><li>Call Center or customer service: minimum 1 year (Preferred)</li><li>Preferred Own visa only</li><li>Preferred Abu Dhabi candidates</li></ul>Job Type: Full-time, ContractJob Types: Full-time, ContractApplication Question(s):<ul><li>Do you have your owned VISA?</li></ul>Experience:<ul><li>min: 1 year (Required)</li></ul>

Call Center Representative

Universal speciality medical center

We are looking for a fluent Arabic-speaking Call Center Representative to join our healthcare center. You will be the first point of contact for patients, ensuring an excellent patient experience by providing accurate information, assisting with registrations, and resolving inquiries in a professional manner.Responsibilities:<ul><li>Handle patient inquiries via phone, email, and in person.</li><li>Schedule, confirm, and manage appointments in the hospital management system.</li><li>Assist patients with registration, insurance verification, and payment processing.</li><li>Provide accurate information about services, doctors&rsquo; availability, and procedures.</li><li>Coordinate with medical and administrative staff to ensure smooth patient flow.</li><li>Maintain patient confidentiality as per UAE healthcare regulations.</li><li>Handle patient feedback and complaints professionally, escalating when required.</li><li>Keep records updated in the hospital management software</li></ul>Requirements:<ul><li>Fluent in Arabic (spoken, reading, and writing) and proficient in English.</li><li>Previous experience in customer service, preferably in a healthcare setting in the UAE.</li><li>Knowledge of UAE healthcare system and insurance procedures is an advantage.</li><li>Excellent interpersonal and communication skills.</li><li>Strong computer literacy (Microsoft Office, CRM, or hospital management systems).</li><li>Ability to work under pressure and handle multiple tasks.</li><li>High level of empathy, patience, and cultural awareness.</li></ul>Job Type: Full-timePay: Up to AED2,000.00 per monthApplication Question(s):<ul><li>What Is Your Visa Status?</li></ul>Experience:<ul><li>UAE : 1 year (Preferred)</li></ul>

Call Center Representative (Arabic Speaking)

The Muse UAE Boutique Spa

We Are Hiring &ndash; Cashier (Syrian or Yemeni National Only)We are looking for a reliable and detail-oriented Cashier to join our team. The ideal candidate should have excellent customer service skills and experience handling cash and POS systems.Key Responsibilities:<ul><li>Handle cash, card, and digital transactions accurately</li><li>Issue receipts, refunds, and change to customers</li><li>Maintain accurate cash drawers and ensure proper balancing</li><li>Provide friendly and efficient service to customers</li><li>Assist with daily closing reports and coordination with accounts</li></ul>Requirements:<ul><li>Syrian or Yemeni nationality only (as per management requirement)</li><li>Previous cashier or customer service experience preferred</li><li>Basic knowledge of POS systems and handling cash</li><li>Strong communication and interpersonal skills</li><li>Honest, reliable, and able to work under pressure</li><li>Must be currently residing in the UAE</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Professional and supportive work environment</li><li>Growth opportunities within the company</li></ul>To apply, please submit your updated CV via Indeed. Only shortlisted candidates will be contacted.Send CV also in WhatsApp: +971 2 546 5995Job Type: Full-time

Cashier

Crypto Auto

Automotive Service Advisor - Essential Duties<ul><li>Advises customers about necessary service for routine maintenance.</li><li>Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.</li><li>Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.</li><li>Prepares a repair order showing time, cost and labor estimates for service.</li><li>Writes a brief description of the customer&rsquo;s concern on the repair order to help the technician locate the problem.</li><li>Explains the work performed and the repair order charges to the customer.</li><li>Handles customer complaints.</li><li>Schedules service appointments.</li><li>Obtains customer and vehicle data prior to arrival when possible.</li><li>Greets customers in a timely, friendly manner and obtains vehicle information.</li><li>Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.</li><li>Refers to service history, inspects vehicle, and recommends additional needed service.</li><li>Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.</li><li>Provides a complete and accurate written cost estimate for labor and parts.</li><li>Establishes &ldquo;promised time.&rdquo; Checks with dispatcher, if necessary.</li><li>Obtains customer's signature on repair order; provides customer with a copy.</li><li>Establishes customer's method of payment. Obtains credit approval, if necessary.</li><li>Notifies dispatcher of incoming work.</li><li>Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.</li><li>Implements and maintains a service marketing program.</li><li>Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.</li><li>Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.</li><li>Keeps service department forms, menus and pricing guides up to date.</li><li>Implements a quality control process to eliminate comebacks.</li><li>Maintains high customer satisfaction standards.</li><li>Handles telephone inquiries regarding appointments and work in process.</li><li>Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.</li><li>Maintains a professional appearance.</li><li>Keeps work area clean.</li><li>Other tasks as assigned</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

Automotive Service Advisor

Tadbeer Leadership Domestic Workers Services

Sales and Marketing Coordinator<ul><li>With at least 1 year experience in Tadbeer</li><li>Arabic Speaker</li></ul>Job Responsibilities:<ul><li>Promote and sell government-approved Tadbeer packages for domestic worker visas.</li><li>Handle customer inquiries, walk-ins, and follow-ups in a professional and timely manner.</li><li>Clearly explain service options, MOHRE regulations, and the visa process to clients.</li><li>Match clients with suitable domestic workers and arrange interviews.</li><li>Collect and verify all necessary documents for visa processing.</li><li>Manage customer complaints calmly and effectively, even under pressure.</li><li>Coordinate with internal teams to ensure smooth onboarding and client satisfaction.</li><li>Maintain accurate records and update information using ERP systems.</li><li>Meet monthly sales targets and support overall business growth.</li></ul>Requirements:<ul><li>Preferably but not required with 1 year of experience in Sales</li><li>Excellent communication and customer service skills.</li><li>Can speak English and Arabic</li><li>Target-oriented, self-motivated, and organized.</li><li>Confident in handling objections and closing deals.</li></ul>Job Type: Full-time

Sales and Marketing Coordinator

Explore 694+ Customer service representative in Abu Dhabi this September. Find roles across top companies and apply now to boost your career.