sales coordinator

customer service representative Jobs in Abu Dhabi

customer service representative

call center / call agent - only female Jobs in Abu Dhabi

call center / call agent - only female

call center agent with dental experience Jobs in Abu Dhabi

call center agent with dental experience

call center agent-real estate (female-arab) Jobs in Abu Dhabi

call center agent-real estate (female-arab)

call center representative

Soft Water Technical Services L.L.C

We Are Hiring: Telemarketing Call Representatives (Ladies Only)Requirements:<ul><li>Languages: Proficiency in English and Hindi is a must. Knowledge of Arabic is an advantage.</li><li>Position: Telemarketing Call Representative</li></ul>Details:<ul><li>Salary and Benefits: To be discussed during the interview.</li></ul>If you meet these criteria and are interested in joining our team, please apply now!0556995730 WhatsApp onlyJob Type: Full-timeExperience:<ul><li>telemarketer: 2 years (Preferred)</li></ul>

Telemarketing Sales Representative

Al Taradi Properties LLC

Looking For Only Nationality : PhilippinesA real estate call center manages inbound and outbound calls for real estate activities, handling inquiries about buying, selling, and renting properties.Key functions and responsibilities<ul><li>Lead management: Making outbound calls to potential clients, following up on leads from marketing campaigns, and qualifying prospects.</li><li>Client support: Answering general inquiries about listings, services, and processes; handling issues and complaints; and providing information on financing and legal aspects.</li><li>Scheduling and coordination: Scheduling property viewings and appointments, and coordinating with real estate agents.</li><li>Data entry: Maintaining accurate client records, updating customer profiles, and entering data .</li><li>Market knowledge: Staying informed about market trends, available properties, and company policies to provide up-to-date information to callers.</li><li>Performance: Meeting or exceeding performance metrics like call handling time, conversion rates, and customer satisfaction scores.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 per monthExperience:<ul><li>UAE: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Call Center / Call Agent - Only Female

Al Tayer Group

An established industry player is seeking a dedicated Customer Service Representative to enhance client interactions and support service operations. This role involves welcoming customers, providing essential information, and ensuring their comfort while they await service. The ideal candidate will possess strong customer service skills, be proficient in Microsoft Office, and communicate effectively in both English and Arabic. Join a dynamic team in a multicultural environment where your contributions will directly impact customer satisfaction and service excellence.

Bilingual Customer Care Specialist - English & Arabic

LEAD Development

Call Centre Executive for Owner Association and Property Management May 28, 2025 Call Centre Executive for Owner Association and Property Management As a Call Centre Executive for the Owner Association and Property Management, you will be responsible for providing excellent customer service to our property owners, residents, and tenants. Your primary objective will be to handle incoming calls, respond to inquiries, resolve issues, and ensure effective communication between all stakeholders. You will play a crucial role in upholding the association and property management's reputation and ensuring a positive experience for all clients. Job Responsibilities <ul><li>Manage incoming calls professionally and promptly, greeting callers courteously and maintaining a friendly and helpful tone during interactions.</li><li>Respond to inquiries and provide support to clients through various communication channels, including emails, chat, social media platforms, and other digital tools.</li><li>Effectively communicate with diverse clients, addressing their concerns and needs.</li><li>Assist owners, residents, and tenants with various inquiries related to their services, maintenance requests, account information, events, payments, amenities, lease agreements, and any other relevant topics.</li><li>Provide accurate and up-to-date information about the properties managed by the association, including rental or sales listings, amenities, and maintenance services.</li><li>Accurately record and maintain detailed records of all interactions, inquiries, and resolutions using the CRM system.</li><li>Proactively send Email and SMS communications to relevant clients for planned events, maintenance, marketing offers., etc using CRM or related software.</li><li>Listen attentively to clients' concerns, complaints, and inquiries and provide timely and appropriate solutions or escalate matters to the relevant departments for resolution.</li><li>Ensure timely follow-up on pending issues to ensure complete client satisfaction and efficient problem resolution.</li><li>Collaborate with property management teams, maintenance staff, and other departments to ensure seamless communication and service delivery.</li><li>Stay updated with the latest association's policies, services, and procedures, property information and communication techniques.</li></ul> JOB DESCRIPTION Key Performance Indicators (KPI's) <ul><li>Customer Satisfaction Score.</li><li>Call Abandonment Rate.</li></ul> Skills, Knowledge & Attributes <ul><li>Strong interpersonal skills, active listening abilities, and empathy towards clients' needs.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.</li><li>Positive attitude, patience, and a genuine desire to assist and support clients.</li><li>Flexibility to work in shifts, including evenings and weekends, based on the call center's operating hours and property management requirements.</li></ul> Education and Experience Requirements: <ul><li>Fluent in English & Arabic language, with excellent verbal and written communication skills. Additional language will be a plus.</li><li>Previous experience in a customer service or call centre role within the real estate, property management, or owner association industry is preferred.</li><li>Proficiency in using computer systems, CRM software, and other communication tools.</li><li>Bachelor's degree in any related field.</li><li>5 years relevant working experience with at least 3 years' experience as Call Centre Executive in UAE.</li></ul>The duties and responsibilities described above are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Apply Now Full Name Contact Number Email Address Years of relevant experience Attach CV File types : .doc, .docx, and .pdf File size : up to 5 MBFile types : .doc, .docx, and .pdf File size : up to 5 MB

Call Centre Executive for Owner Association and Property Management

Unique Homes Worldwide Properties

Key Responsibilities:<ul><li>Handle inbound and outbound calls related to property inquiries, listings, and client follow-ups.</li><li>Qualify leads based on budget, location preference, and property type.</li><li>Schedule appointments for property viewings with agents.</li><li>Update and manage the CRM system with accurate client details and follow-up actions.</li><li>Respond promptly to WhatsApp, email, and social media inquiries.</li><li>Coordinate with the sales and leasing team to ensure smooth client handling.</li><li>Maintain strong product knowledge of available listings and market updates.</li><li>Follow up with leads and provide excellent customer service to ensure conversion.</li><li>Prepare daily call and lead reports for management review.</li></ul>Job Type: Full-time

Call center agent-Real estate (Female-Arab)

Dr Firas Dental & Orthodontic Center

General Description:This role plays an important role in ensuring that any patient who visits the center is given the highest level of service. Also, the job role will act as a bridge between the patient and the medical operation team, responsible for the management of patient&rsquo;s appointment.Responsibilities<ul><li>Greet and welcome the patient to the center.</li><li>Register patient information on the system as per the center&rsquo;s protocol.</li><li>Verify and update patient&rsquo;s information and assist them to complete all necessary forms and enter them onto the system.</li><li>Check the daily appointment schedule of the assigned dentist and schedule patients&rsquo; appointments accordingly.</li><li>Check notes made by the dentist before making the booking or giving an update to the patient.</li><li>Ensure that medical insurance is approved before confirming the appointment with the patient.</li><li>Call and reschedule those patients who missed their appointment.</li><li>Fill in cancelled and no-show appointment.</li><li>Confirm upcoming appointment and provide update to the assigned dentist.</li><li>Answer and manage other incoming calls.</li><li>Maintain and manage patient records up to date.</li><li>Provide updates to patients in case there are changes in their appointment</li></ul>Job Type: Full-timeExperience:<ul><li>dental call center: 1 year (Required)</li><li>Arabic and English Speaker is a must</li></ul>Job Type: Full-timeExperience:<ul><li>DENTAL: 2 years (Required)</li></ul>Language:<ul><li>Arabic and English (Required)</li></ul>

CALL CENTER AGENT with Dental Experience

Reportage Properties LLC

<div>
 
 
 About Us:
 
 
 
 We are a leading real estate development company, recognized for delivering exceptional projects globally and setting new benchmarks in the industry.
 
 
 
 
 
 We are seeking an experienced and motivated Call Center Assistant Manager to support the smooth operation of our Customer Contact team. In this pivotal role, you will assist in overseeing daily call centre activities, ensuring the delivery of prompt, professional, and courteous service to our clients in a fast-paced property development environment. The ideal candidate will be a hands-on leader, dedicated to driving team performance and upholding the highest standards of customer satisfaction.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Customer Service Excellence:
 
 
 <ul>
 <li>
 Serve as an escalation point for complex customer inquiries, sensitive complaints, and urgent issues, resolving them with discretion and professionalism.
 </li>
 <li>
 Ensure the team handles all customer interactions&mdash;related to property listings, handovers, and after-sales support&mdash;accurately and effectively.
 </li>
 <li>
 Uphold and enforce company customer service standards and Service Level Agreements (SLAs).
 </li>
 </ul>
 
 
 Data Management &amp; Collaboration:
 
 
 <ul>
 <li>
 Ensure the team maintains detailed and accurate records of all customer interactions in the CRM system.
 </li>
 <li>
 Collaborate closely with Sales, Legal, and Project Management teams to relay accurate information and address customer-related issues promptly.
 </li>
 </ul>
 
 
 Team Leadership &amp; Operational Support:
 
 
 <ul>
 <li>
 Assist in supervising a team of customer service agents, providing guidance, motivation, and support.
 </li>
 <li>
 Support the smooth operation of the contact centre, ensuring adequate coverage and efficient workflow.
 </li>
 <li>
 Help train and onboard new staff members, ensuring they are well-versed in project details, product knowledge, and service expectations.
 </li>
 </ul>
 
 
 Quality Assurance &amp; Performance Management:
 
 
 <ul>
 <li>
 Monitor and evaluate inbound and outbound call quality, providing constructive, real-time feedback to agents.
 </li>
 <li>
 Track and analyze key performance metrics (KPIs) such as call handling time, resolution rates, and customer satisfaction scores.
 </li>
 <li>
 Assist in preparing detailed weekly and monthly performance reports for management.
 </li>
 </ul>
 
 
 Compliance:
 
 
 <ul>
 <li>
 Ensure all team activities and processes comply with company policies and relevant regulatory requirements.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Real Estate, or a related field.
 </li>
 <li>
 A minimum of 5 years of experience in a call centre environment, with at least 2 years in a supervisory or assistant manager capacity.
 </li>
 <li>
 Proven experience in the real estate, property development, or a related industry is highly preferred.
 </li>
 <li>
 Strong proficiency in using CRM software and the Microsoft Office Suite (especially Excel).
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Competencies:
 
 
 <ul>
 <li>
 
 Exceptional Communication:
 
 Outstanding verbal and written communication skills.
 </li>
 <li>
 
 Leadership &amp; Interpersonal Skills:
 
 Ability to lead, mentor, and inspire a team with strong conflict resolution abilities.
 </li>
 <li>
 
 Detail-Oriented &amp; Organized:
 
 Meticulous attention to detail and excellent organizational skills.
 </li>
 <li>
 
 Adaptability:
 
 Capable of multitasking and thriving in a dynamic, fast-paced environment.
 </li>
 <li>
 
 Professionalism:
 
 Demonstrates discretion, empathy, and a customer-centric approach in all situations.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We Offer:
 
 
 
 
 
 <ul>
 <li>
 Competitive salary and commission-based incentives.
 </li>
 <li>
 A dynamic and professional work environment.
 </li>
 <li>
 Career growth opportunities in a leading real estate firm.
 </li>
 </ul>
 
 
 
 
 If you have the required experience and skills, and you're ready to take on a challenging yet rewarding role, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 How to Apply:
 
 
 
 Send your resume to Talent@reportageuae.com "
 
 Call Center Assistant Manager &ndash; Real Estate
 
 ."
 
 
 
</div>

Call Center Team Lead

Explore 251+ Call center representative in Abu Dhabi this November. Find roles across top companies and apply now to boost your career.