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call center representative

Open Home Properties

Job DescriptionOpen Home Property is looking for a motivated and customer-focused Call Center Representative to join our growing team. The ideal candidate will be responsible for handling inbound and outbound calls, assisting clients with inquiries, and providing excellent customer service in a professional manner.Freshers who are eager to learn and build a career in customer service are highly encouraged to apply.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to client inquiries and provide accurate information</li><li>Maintain and update customer records in the system</li><li>Follow up with clients regarding their requests and concerns</li><li>Coordinate with internal departments when required</li><li>Ensure high levels of customer satisfaction and service quality</li><li>Maintain proper call logs and daily reports</li></ul>Requirements<ul><li>Excellent communication and interpersonal skills</li><li>Basic computer knowledge and typing skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Previous call center or customer service experience is an advantage</li><li>Freshers are welcome to apply</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Professional and supportive work environment</li><li>Training and development support</li></ul>Pay: AED2,000.00 - AED2,500.00 per monthWork Location: In person

Call Center Representative

K.S. Healthcare Services, LLC

Key Responsibilities<ul><li>Manage inbound and outbound calls professionally</li><li>Assist customers/patients with inquiries, appointments, and service requests</li><li>Provide accurate information and ensure positive customer experience</li><li>Maintain call logs and follow internal procedures</li></ul>Requirements<ul><li>Fluency in Arabic &amp; English</li><li>Previous healthcare or medical call centre experience preferred</li><li>Strong communication and customer‑handling skills</li><li>Ability to work in a dynamic, fast‑paced environment</li><li>Must be based in Dubai or willing to relocate</li></ul>Benefits<ul><li>Company Visa</li><li>Medical Insurance</li><li>30 Days Paid Annual Leave</li><li>Trainning Support</li></ul>Experience:<ul><li>Sales: 2 years (Required)</li></ul>Language:<ul><li>Fluent Arabic (Required)</li></ul>Work Location: In person

Call Center Representative (Arabic Speaker)

La Verde Property Management

La Verde Property Management is looking for a motivated and customer-focused Call Center Executive to join our growing team in Abu Dhabi. The ideal candidate will be responsible for handling inbound and outbound calls, assisting clients with property inquiries, scheduling viewings, and providing excellent customer service. You will act as the first point of contact for clients, ensuring all inquiries related to property rentals, sales, maintenance, and services are handled professionally and efficiently.Key Responsibilities:<ul><li>Handle incoming and outgoing calls from clients and property owners.</li><li>Provide accurate information about available properties, services, and company offerings.</li><li>Schedule property viewings and follow up with potential clients.</li><li>Maintain and update customer records in the CRM system.</li><li>Coordinate with the sales, leasing, and property management teams.</li><li>Resolve customer inquiries and ensure high levels of customer satisfaction.</li><li>Follow up on leads and assist in generating new business opportunities.</li></ul>Requirements:<ul><li>Proven experience in a call center or customer service role (real estate experience is a plus).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to handle multiple calls and work in a fast-paced environment.</li><li>Good computer skills and familiarity with CRM systems.</li><li>Fluency in English (Arabic is an advantage).</li><li>Positive attitude and strong problem-solving skills.</li></ul>Job Type: Full-timeWork Location: In personWork Location: In person

Call Centre Agent

Uniquie Homes Worldwide Properties LLC

<ul><li>With at least 2-5 years experiences.</li><li>Answer calls and respond to emails</li><li>Handle customer inquiries both over the phone and by email</li><li>Research required information using available resources</li><li>Manage and resolve customer complaints</li><li>Provide customers with product and service information</li><li>Enter new customer information into system</li><li>Update existing customer information</li><li>Process orders, forms and applications</li><li>Identify and escalate priority issues</li><li>Route calls to appropriate resource</li><li>Follow up customer calls where necessary</li><li>Document all call information according to standard operating procedures</li><li>Complete call logs</li><li>Contact businesses or private individuals by phone</li><li>Maintain customer/potential customer data bases</li></ul>Job Types: Full-time, PermanentWork Location: In person

Call Center Agent Female

Acacia Advanced Medical Center

The Call Center Agent is responsible for handling patient calls and providing accurate information, guidance, and assistance in a professional and compassionate manner. This role involves managing inbound and outbound calls, addressing patient concerns, and ensuring a high level of customer service to support the hospital&rsquo;s operations.Key Responsibilities:<ul><li>Answer incoming calls from patients and provide accurate, satisfactory responses to their queries, appointment requests, or concerns.</li><li>Handle and de-escalate situations involving dissatisfied or distressed patients, offering empathy, assistance, and suitable solutions.</li><li>Make outbound calls to patients to confirm appointments, follow up on care, or share information about new services, hospital updates, and policies.</li><li>Guide patients in navigating hospital services, understanding procedures, or using online appointment and information systems.</li><li>Review patient records or accounts to provide updates regarding appointments, billing, insurance coverage, or other relevant matters.</li><li>Coordinate with relevant hospital departments to ensure accurate and timely responses to patient inquiries.</li><li>Collaborate with fellow call center staff to improve service quality and patient satisfaction.</li><li>Assist in training new call center staff, ensuring they are familiar with hospital policies, patient communication protocols, and service standards.</li></ul>Job Type: Full-timePay: AED4,500.00 - AED5,500.00 per monthWork Location: In person

Call Center Agent (Healthcare)

Schneider Electric

<div>Job Description:
<div>
We are looking for the Senior Data Center HVAC Service Representative to be responsible for the installation, commissioning, maintenance, and repair of HVAC and critical cooling systems within data center environments. This role requires advanced technical expertise, extensive field experience, and the ability to handle complex troubleshooting and escalations. The ideal candidate will demonstrate strong knowledge of data center cooling technologies, including both air and liquid cooling systems, and is committed to ensuring high level of system reliability, performance, and operational efficiency. Additionally, the role includes providing technical guidance to junior engineer.</div><div></div><div> 
Key Responsibilities</div> 
<div></div><ul><li>
Ensure compliance with safety regulations, company policies, and industry standards.</li><li>
Carry out site activities including startup, repair, preventive maintenance, and field modifications of HVAC equipment.</li><li>
Support and work on liquid cooling systems, including maintenance, troubleshooting, and optimization.</li><li>
Handle complex technical issues and resolve escalated service cases independently.</li><li>
Provide technical support and guidance to junior engineers and technicians within the team.</li><li>
Collaborate with the regional quality and factory teams on escalated cases and root cause analysis reports.</li><li>
Diagnose faults and perform corrective actions to minimize downtime and ensure system reliability.</li><li>
Provide technical support to on-site project managers during major project execution, including coordination, site meetings, and implementation activities to ensure smooth project delivery.</li><li>
Collaborate with cross-functional teams to ensure the efficient operation and maintenance of critical facilities. Drive continuous business improvement initiatives and provide expert consultation on cooling systems to optimize performance and reliability.</li><li>
Ensure the accurate preparation, validation, and maintenance of all service-related technical documentation, including service reports, preventive maintenance records, commissioning/startup data, and escalation case records.</li><li>
Provide high-level customer support and maintain strong client relationships.</li><li>
Participate in continuous training and development programs (field and classroom).</li><li>
Travel within the region or across the country to support customer requirements</li></ul>
(External) English Qualifications:
<div>
Qualifications:</div> 
<div></div><ul><li>
Diploma or Associate Degree in Mechanical Engineering with specialization in HVAC systems</li><li>
10+ years of field service repair and customer service experience in HVAC systems</li><li>
Schneider Electric experience is preferred.</li><li>
Strong knowledge of data center HVAC systems, components, and operations</li><li>
Safe driving and vehicle operation skills</li><li>
Skilled at utilizing test and diagnostic equipment</li><li>
Experience reading and interpreting schematics, drawings, and theory of operation manuals.</li><li>
Ability to write service reports, correspondence, and procedures; effectively present information and respond to customer questions.</li><li>
Excellent problem-solving and troubleshooting skills.</li><li>
Effective communication and people skills</li><li>
Ability to work independently and as part of a team.</li></ul>
(External) English Company Boiler Plate: 
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values &ndash; Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork &ndash; starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric &ndash; apply today!
&euro;40 billion global revenue 
+9% organic growth 
150 000+ employees in 100+ countries<div> 
You must submit an online application to be considered for any position with us. This position will be posted until filled.</div><div></div><div> 
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and &lsquo;inclusion&rsquo; is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.</div><div> 
</div><div>At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here 
 
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.</div></div>

Senior Service Representative-Cooling

United Al Saqer Heavy Equipment LLC

<div>
 
 Job Description
 
 
 
 
 ADMIN/ RECEPTIONIST/CALL CENTER AGENT
 
 
 
 
 United Al Saqer Group (UASG)
 
 
 
 We are seeking a proactive and organized
 
 Admin/Receptionist/Call Center Agent
 
 professional to support various departments in Abu Dhabi and ensure smooth administrative and front-office operations.
 
 
 
 Your profile
 
 
 
 Switched on and passionate, you will quickly adapt to processes, products, and services. With strong commitment and drive, you will be supported with training to reach your full potential.
 
 
 
 Rewards
 
 
 
 Your hard work will be rewarded with the opportunity to join one of the leading companies in the U.A.E., the chance to work with people from different backgrounds, along with on-going training and career development.
 
 
 
 Work location:
 
 
 
 Abu Dhabi
 
 
 Job requirements
 
 
 <ul>
 <li>
 Education: Minimum High School Diploma or equivalent
 </li>
 <li>
 Communication Skills: Excellent verbal and written communication skills to effectively interact with customers, management, and team members
 </li>
 <li>
 Language Skills: Proficiency in English and Arabic (reading, writing, and comprehension)
 </li>
 <li>
 Computer Skills: Familiarity with MS Office, CRM systems, and telephone systems
 </li>
 <li>
 Time Management: Strong organizational skills with the ability to manage tasks efficiently and provide timely support
 </li>
 <li>
 Analytical Skills: Ability to gather and analyze data, understand customer needs, and contribute to improving processes and strategies
 </li>
 <li>
 Strong administrative skills and a collaborative team-oriented mindset
 </li>
 </ul>
</div>

Admin/Receptionist/Call Center Agent | UAE National | Abu Dhabi

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