receptionist

telesales representative Jobs in Abu Dhabi

telesales representative

call center agent – arabic speaking Jobs in Abu Dhabi

call center agent – arabic speaking

call center executive

customer service representative Jobs in Abu Dhabi

customer service representative

call center representative

Cherie clinic

Job Description:We are looking for a professional and customer-focused Call Center Executive who is a native Arabic speaker to join our team. The ideal candidate will have experience in the medical field and a strong ability to handle patient interactions with care and efficiency.Key Responsibilities:Handle inbound and outbound calls in Arabic professionallyAssist patients with inquiries, appointments, and medical informationMaintain accurate records of customer interactionsProvide high-quality customer service and resolve issues promptlyCoordinate with internal medical teams when requiredRequirements:Native Arabic speaker (mandatory)Minimum 2 years of experience in a call center within the medical/healthcare fieldStrong communication and interpersonal skillsAbility to handle sensitive information with confidentialityBasic computer knowledge.Preferred Qualifications:Experience in hospitals, clinics, or healthcareJob Type: Full-timeWork Location: In person

Call Center Representative

Al Razi City Medical Center

We are looking for a Call Center Agent&mdash;Arabic Speaking with experience working in a dental or medical facility , willing to work in Shakbout City, Abu Dhabi (transportation provided).<ul><li>Answer incoming patient calls professionally and efficiently.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Conduct appointment reminder calls to reduce no-shows.</li><li>Provide information about clinic services, doctor availability, and operating hours.</li><li>Escalate patient complaints or concerns to supervisors when necessary.</li><li>Good telephone handling skills</li></ul>Job Type: Full-timeWork Location: In person

Call Center Agent – Arabic Speaking

ATHAR ACADEMY FOR TRANING AND DEVELOPMENT

Tele-Sales Representative An educational academy in Abu Dhabi is seeking a proactive Tele-Sales Representative to join our team on a Basic Salary with commission basis. If you have strong communication skills and enjoy closing deals over the phone, we&rsquo;d love to hear from you.Responsibilities:<ul><li>Contact potential clients and introduce the academy&rsquo;s services.</li><li>Follow up with leads and maintain a clear sales pipeline.</li><li>Achieve weekly and monthly sales targets.</li><li>Provide accurate information and support to interested clients.</li></ul>Requirements:<ul><li>Previous tele-sales or call center experience is preferred.</li><li>Strong communication, persuasion, and negotiation skills.</li><li>Ability to work independently and meet targets.</li><li>Positive attitude and professional phone etiquette.</li></ul>Compensation: Commission only (no fixed salary) + high incentives based on performance.Location: Abu Dhabi, MBZ CityJob Type: Full-timePay: AED2,500.00 - AED5,500.00 per monthWork Location: In person

Telesales Agent (Arabic Speaker Only)

NMC Health plc

<div>First point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.
Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel .</div>
 <div><ul><li>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls
</li><li>Maintaining departmental KPI&rsquo;s.
</li><li>Liaising with the supervisor and the HOD to improve KPI&rsquo;s and overall patient experience.
</li><li>Responsible for attending to all the incoming patient calls promptly, without delay.
</li><li>Ensures call backs are completed in a timely manner.
</li><li>Maintains clarity in communication and pleasant tone of voice at all times.
</li><li>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines.
</li><li>Assists the patient in the best way possible and creating a good impression
</li><li>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too.
</li><li>Responsible for booking appointments as well as clarifying enquiries related to the hospital services.
</li><li>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients.
</li><li>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed.
</li><li>Multitask and manage the call volumes as per the call process flow.
</li><li>Promote the services of the hospital to patients.
</li><li>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Participates and contributes to scheduled in-house training programs.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Demonstrates the ability to listen to others in promoting effective communication.
</li><li>Appointment management including no shows, confirmation, cancellation &amp; rescheduling.
</li><li>Doctors calendar creation and updating &amp; maintaining doctors notes.
</li></ul>Maintaining the duty change as per the unit protocol</div>
 <div>Minimum 1 year experience as a call center agent in a patient focused environment and operation of multi-line switchboard system</div>

Call Center Executive

La Verde Property Management

La Verde Property Management is looking for a motivated and customer-focused Call Center Executive to join our growing team in Abu Dhabi. The ideal candidate will be responsible for handling inbound and outbound calls, assisting clients with property inquiries, scheduling viewings, and providing excellent customer service. You will act as the first point of contact for clients, ensuring all inquiries related to property rentals, sales, maintenance, and services are handled professionally and efficiently.Key Responsibilities:<ul><li>Handle incoming and outgoing calls from clients and property owners.</li><li>Provide accurate information about available properties, services, and company offerings.</li><li>Schedule property viewings and follow up with potential clients.</li><li>Maintain and update customer records in the CRM system.</li><li>Coordinate with the sales, leasing, and property management teams.</li><li>Resolve customer inquiries and ensure high levels of customer satisfaction.</li><li>Follow up on leads and assist in generating new business opportunities.</li></ul>Requirements:<ul><li>Proven experience in a call center or customer service role (real estate experience is a plus).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to handle multiple calls and work in a fast-paced environment.</li><li>Good computer skills and familiarity with CRM systems.</li><li>Fluency in English (Arabic is an advantage).</li><li>Positive attitude and strong problem-solving skills.</li></ul>Job Type: Full-timeWork Location: In person

Light Vehicle Driver

Modon

<div>
 
 
 
 About The Company
 
 
 
 
 
 
 
 
 Modon
 
 is an international holding company, headquartered in Abu Dhabi, United Arab Emirates, and listed on the Abu Dhabi Securities Exchange (ADX). Modon is at the forefront of urban innovation, creating iconic designs and experiences that continually surpass expectations.
 
 
 From real estate to hospitality, asset and investment management, events, catering and tourism, we are bringing cities to life through delivering long-term and sustainable value.
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 
 The role of the
 
 Receptionist
 
 is to oversee the front desk routinely, ensuring the front desk welcomes clients warmly and providing high standards of administrative to all customers, and employees of the organization.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 
 General Administration Services:
 
 
 
 Execute general administrative services for Modon management and staff to ensure cost effective high level of customer service and policy compliance.
 
 
 Ascertain that the reception space is orderly and attractive and has all the stationery and materials required (e.g., pens, forms and brochures).
 
 
 Perform additional administrative receptionist duties such as filing, copying, assisting in other administrative related tasks etc; often includes performing adhoc administrative duties as needed.
 
 
 
 
 
 
 Customer Management
 
 
 
 Welcoming guests at the front desk, extending a warm welcome, guiding them, and providing essential information.
 
 
 Booking meeting spaces, handling mail, and doing as-needed administration are the tasks that call screening and call forwarding agents perform.
 
 
 Engage in active listening with callers, confirm or clarify information, and support and assist irate clients in defusing the situation.
 
 
 
 
 
 
 Safety and Security
 
 
 
 Maintain office security by adhering to safety rules and limiting access through the reception desk (monitor logbook, issue visitor badges).
 
 
 
 
 
 
 Office Environment:
 
 
 
 Ensure proper cleanliness, sanitation and general upkeep of the office premises. Handle workspace planning, allocation ambience, and quality of work environment.
 
 
 Assist or arrange in the organizing of corporate events and ensuring that all resources needed for the event are managed in coordination with the respective organizing teams.
 
 
 
 
 
 
 Records:
 
 
 
 Maintains and update records of all services done for the company and contribute to team continuity by documenting and communicating actions, irregularities, and ongoing needs.
 
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 <ul>
 <li>
 Bachelors degree: additional certification in Office Management is a plus
 </li>
 <li>
 2 to 3 years of relevant work experience.
 </li>
 <li>
 Proficiency with MS Office software
 </li>
 <li>
 Previous GCC experience is a plus
 </li>
 <li>
 Proficiency in Arabic is mandatory
 </li>
 </ul>
 
 
 
 
 
 
 Preferred skills and Competencies
 
 
 
 
 
 
 <ul>
 <li>
 Outstanding customer service skills, active listening, and effective verbal and written communication.
 </li>
 <li>
 Proven work experience as a Receptionist, Front Office Representative or similar role
 </li>
 <li>
 Hands-on experience with office equipment (e.g. scan machines, printers)
 </li>
 <li>
 Professional demeanor and appearance.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 The ability to be resourceful and proactive in the face of adversity.
 </li>
 <li>
 The competence to multitask, organize, and manage time while setting priorities.
 </li>
 <li>
 Customer-service-oriented behavior.
 </li>
 <li>
 Strong negotiation and problem-solving skills.
 </li>
 <li>
 Ability to prioritize tasks and delegate them when appropriate.
 </li>
 <li>
 Ability to act with integrity, professionalism, and confidentiality.
 </li>
 </ul>
</div>

Receptionist

Ribbonaira

Job description:Can join immediately and should have UAE experience F&amp;B industry. Preferable having own visa.DUTIES AND RESPONSIBILITIES:<ul><li>Welcome, greet and smile to customers when entering or leaving establishment</li><li>Strictly adhere to the Sales Pitch and procedure established by the company.</li><li>Answers &quot;call&quot; orders, record and ensure the items were delivered accordingly.</li><li>Pleasantly deal with customers to ensure satisfaction</li><li>Maintain high standard of hygiene and personal grooming according to the company&rsquo;s operations manual and UAE health regulations</li><li>Preparing and serving beverages, ranging from simple to elaborate ones</li><li>Must be aware of trends and other techniques for preparing beverages</li><li>Preparing and serving food items as required</li><li>Serve the ordered food of the customer on a hygienic and friendly manner.</li><li>Answering customers' questions about menu choices</li><li>Make sales referrals, cross-sell products and introduce new ones</li><li>Promoting and recommending menu options to customers</li><li>Bag, box or wrap packages carefully.</li><li>Taking payment from customers</li><li>To operate the POS, ensure that cash collected and given and change are correct.</li><li>Handle cash, credit or check transactions with customers</li><li>Issue correct change, receipts, refunds, or tickets</li><li>Redeem stamps and coupons (if any)</li><li>Separate, count and reconcile the money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change</li><li>Keep reports of transactions</li><li>Perform responsibility of Waiter / Dining Crew when needed.</li><li>Process returns and check to see if items are damaged</li><li>Set up counters and restock counters for serving purposes.</li><li>Record and maintain stocks and stock inventory.</li><li>Order items needed to replenish supplies and keep a list of inventory updated</li><li>Maintain the sanitation and cleanliness of the counter/service area</li><li>Assist in washing of glass and other utensils, as necessary, and the proper storage of these items after cleaning.</li><li>Reports any equipment for repairs.</li><li>Collect and maintain database and leads of customers.</li><li>Reports to immediate superior problems, issues and concern related to operations.</li><li>Resolve customer complaints, guide them and provide relevant information</li><li>Handle customer complaints as per job knowledge and address it to supervisor and/or manager</li><li>Perform any other duties as directed by the owner or the owner's representative.</li></ul>Job Types: Full-time, Permanent, Temporary, ContractContract length: 24 monthsExperience:<ul><li>Waiter: 2 years (Preferred)</li></ul>License/Certification:<ul><li>Essential Food Safety Training Certificate (EFST) (Preferred)</li></ul>Job Types: Full-time, Permanent, ContractExperience:<ul><li>Waiter: 2 years (Preferred)</li></ul>License/Certification:<ul><li>Valid Essential Food Safety Training Certificate (EFST) (Preferred)</li></ul>Work Location: In person

Waiter

Explore 137+ Call center representative in Abu Dhabi this April. Find roles across top companies and apply now to boost your career.