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customer service representative Jobs in Abu Dhabi

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real estate sales agent

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call center representative

Cherie clinic

Job Description:We are looking for a professional and customer-focused Call Center Executive who is a native Arabic speaker to join our team. The ideal candidate will have experience in the medical field and a strong ability to handle patient interactions with care and efficiency.Key Responsibilities:Handle inbound and outbound calls in Arabic professionallyAssist patients with inquiries, appointments, and medical informationMaintain accurate records of customer interactionsProvide high-quality customer service and resolve issues promptlyCoordinate with internal medical teams when requiredRequirements:Native Arabic speaker (mandatory)Minimum 2 years of experience in a call center within the medical/healthcare fieldStrong communication and interpersonal skillsAbility to handle sensitive information with confidentialityBasic computer knowledge.Preferred Qualifications:Experience in hospitals, clinics, or healthcareJob Type: Full-timeWork Location: In person

Call Center Representative

Dr Firas Dental & Orthodontic Center

Job OverviewDr. Firas Dental &amp; Orthodontic Center is currently looking for a professional and customer-focused Call Center Agent to join our team in Abu Dhabi. The successful candidate will handle patient communications, appointment scheduling, and inquiries, ensuring excellent service and efficient coordination across clinic branches.This role plays a key part in enhancing patient experience, supporting clinic operations, and maintaining professional communication standards within the organization.Key ResponsibilitiesPatient Communication &amp; Appointment Handling<ul><li>Answer incoming patient calls professionally and efficiently.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Conduct appointment reminder calls to reduce no-shows.</li><li>Provide information about clinic services, doctor availability, and operating hours.</li><li>Escalate patient complaints or concerns to supervisors when necessary.</li></ul>System &amp; Patient Data Management<ul><li>Accurately update patient records in the clinic management system.</li><li>Document call outcomes, cancellations, and feedback.</li><li>Maintain strict confidentiality of patient information.</li></ul>Insurance &amp; Coordination Support<ul><li>Coordinate with the insurance department regarding patient eligibility and approvals.</li><li>Collect patient insurance information prior to appointments.</li><li>Direct billing or coverage inquiries to the appropriate department.</li></ul>Interdepartmental Coordination<ul><li>Communicate with reception teams, nurses, and doctors regarding appointment schedules.</li><li>Notify relevant departments regarding cancellations or patient delays.</li><li>Support branch operations during busy clinic hours.</li></ul>Service Quality &amp; Compliance<ul><li>Maintain professional telephone etiquette at all times.</li><li>Follow clinic SOPs, service standards, and quality guidelines.</li><li>Meet KPIs related to call handling, appointment conversion, and patient satisfaction.</li><li>Comply with UAE healthcare regulations and data protection policies.</li></ul>RequirementsEducation<ul><li>High School Diploma or equivalent (required)</li><li>Bachelor&rsquo;s degree is an advantage</li></ul>Experience<ul><li>Minimum 2 years experience as a Call Center Agent, Receptionist, or Customer Service Representative</li><li>Experience in healthcare or dental facilities is preferred</li></ul>Skills<ul><li>Fluent in Arabic and English (required)</li><li>Strong communication and listening skills</li><li>Experience using patient management systems or EMR</li><li>Good telephone handling skills</li><li>Knowledge of Dok32 system is an advantage</li></ul>Preferred Skills<ul><li>Experience working in a dental or medical facility</li><li>Ability to handle multiple tasks in a fast-paced environment</li><li>Strong organization and time management skills</li><li>Compassionate and patient-focused communication style</li></ul>Why Join Us?At Dr. Firas Dental &amp; Orthodontic Center, we are committed to delivering high-quality dental care and exceptional patient service. Our team values professionalism, teamwork, and continuous improvement in delivering outstanding healthcare experiences.Job Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>

Call Center Agent – Dental Facility

Al Bahiya Trading & Services

Job Summary: We are seeking a proactive, organized, and customer-focused Customer Service / Sales Executive to support our real estate operations. The ideal candidate will play a key role in managing client relationships, coordinating sales activities, handling property listings and inquiries, and supporting documentation and transaction processes. This role requires strong follow-up skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced real estate environment.Key Responsibilities:Duties &amp; ResponsibilitiesProperty Owner Outreach&middot; Contact property owners via phone calls using provided databases and leads.&middot; Identify potential sellers and landlords interested in listing their properties.&middot; Present company services and value proposition professionally.&middot; Persuade owners to list properties exclusively or non-exclusively with the company.Lead Generation &amp; Follow-up&middot; Generate new leads through cold calling and follow-up calls.&middot; Maintain consistent follow-up with interested property owners.&middot; Update call outcomes and owner responses in the CRM system.&middot; Convert inquiries into confirmed listings.Listing Coordination&middot; Collect accurate property details (location, size, price, availability, photos).&middot; Coordinate with sales/leasing agents for property inspection and listing.&middot; Ensure all required documentation is obtained from property owners.&middot; Follow up until the property is officially listed.Relationship Management&middot; Build long-term relationships with property owners.&middot; Maintain regular communication to retain listings.&middot; Handle objections professionally and negotiate terms when required.Performance Targets&middot; Achieve daily/weekly/monthly call targets.&middot; Meet monthly listing acquisition targets.&middot; Maintain high conversion rates from calls to listings.Reporting&middot; Submit daily activity reports (calls made, contacts reached, leads generated).&middot; Provide feedback on market trends and owner expectations.&middot; Keep CRM system updated accurately.Professional Experience&middot; Previous experience in real estate call center or telemarketing (preferred).&middot; Strong communication and persuasion skills.&middot; Ability to handle rejection and remain motivated.&middot; Knowledge of real estate market (sales &amp; leasing).&middot; CRM experience is an advantage.&middot; Target-driven and results-oriented.. Arabic Speaker Preferable&middot; Professional phone etiquette.Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

Customer Service & Sales

Elite Louise Real Estate

Looking for a motivated Customer Relationship Coordinator (CRC) for Real Estate to join our growing team. The CRC will play a key role in supporting the sales and leasing teams by contacting property owners, acquiring property listings, and maintaining strong client relationships.Key Responsibilities<ul><li>Contact property owners to introduce HLAND Real Estate services.</li><li>Acquire property listings for sale and lease.</li><li>Maintain and update property details in the CRM system.</li><li>Coordinate with the sales and leasing teams regarding available units.</li><li>Follow up with property owners to maintain strong relationships.</li><li>Ensure accuracy of property information and documentation.</li><li>Support the marketing team with property details for advertising.</li></ul>Requirements<ul><li>Previous experience in real estate, call center, or customer service is preferred.</li><li>Strong communication and negotiation skills.</li><li>Ability to build relationships with property owners.</li><li>Organized and detail-oriented.</li><li>Familiar with CRM systems (Bitrix24 experience is a plus).</li><li>Fluent in English (Arabic is an advantage).</li></ul>What We Offer<ul><li>Competitive salary + performance incentives.</li><li>Professional working environment.</li><li>Career growth opportunities in the real estate industry.</li><li>Training and support.</li></ul>Personal Attributes<ul><li>Professional appearance and conduct</li><li>High level of integrity and ethical standards</li><li>Self-motivated and proactive</li><li>Strong organizational and time management skills</li><li>Ability to work independently and as part of a team</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Customer Relationship Coordinator - Real Estate

New York University Abu Dhabi

<div>
 The Center for Brain and Health (CBH) (https://brainandhealth.org/) at New York University Abu Dhabi (NYUAD) is seeking a Research Scientist to explore scientific questions related to an in-progress normative brain database. The Research Scientist will be a key member of a multidisciplinary team responsible for collection, c, MEG, EEG, and eye tracking. The tentpole of the CBH is a normative brain database - the first of its kind in the region - that includes structural, functional, and diffusion MRI, behavioral and health measures, genetic information, and lifestyle questionnaires
 
 
 Candidates must hold a Ph.D. in Neuroscience, Psychology, MR Physics, Data Science, Computer Science, or a related field. Postdoctoral experience or equivalent is preferred. This position requires extensive experience with multimodal MRI, including functional and structural MRI and tractography. Experience with big data analysis techniques is essential. Experience working with other large brain databases is preferred. The ideal candidate will possess strong computational skills and a strong publication record. Terms of employment include competitive salary and benefits.
 
 
 Applications will be accepted immediately. To be considered, applicants need to submit a cover letter, curriculum vitae with full publication list, transcript, statement of research interests, three representative publications, and three letters of reference, all in PDF format. For instructions and information on how to apply, please visit our website at http://nyuad.nyu.edu/en/about/careers/faculty-positions.html. If you have any questions, please email rokers@nyu.edu or kartik.sreenivasan@nyu.edu
 
 
 The anticipated appointment starting date is May 1, 2026, with funding guaranteed for a term of 18 months and opportunity for renewal of the position for additional years following performance evaluation. The terms of employment include highly competitive salary, housing allowance, and other benefits.
 
 
 
 About NYU Abu Dhabi
 
 
 
 https://nyuad.nyu.edu/en/
 
 
 NYU Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world, making NYU Abu Dhabi the highest-ranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences, engineering, social sciences, humanities, and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanity&rsquo;s shared challenges. NYU Abu Dhabi&rsquo;s high-achieving students have come from over 120 countries and speak over 100 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university, giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous study-abroad sites NYU maintains on six continents.
 
 
 NYUAD is committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching.
 
 
 UAE Nationals are encouraged to apply.
 
 
 
 Equal Employment Opportunity Statement
 
 
 
 
 For people in the EU, click here for information on your privacy rights under GDPR: www.nyu.edu/it/gdpr
 
 
 
 NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply for vacant positions at all levels.
 
 
 
 Sustainability Statement
 
 
 
 NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/sustainability
</div>

Research Scientist in the Center for Brain and Health – Dr. Bas Rokers and Dr. Kartik Sreenivasan

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 175623
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 We are looking for a
 
 Emiratization Receptionist
 
 with fluent English-speaking skills with some experience in customer service for the role.
 
 
 This is a full time job located in Abu Dhabi, 2 days off.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 To provide full support to all customers visiting Toyota service center. To be the first point of contact to welcome and identify customers&rsquo; needs.
 </li>
 <li>
 Ensure customers are given the Worlds Warmest Welcome when entering the branch.
 </li>
 <li>
 Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.
 </li>
 <li>
 Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Able to communicate effectively
 </li>
 <li>
 Customer service experience will be an added advantage
 </li>
 <li>
 Good knowledge in MS Office especially MS Excel
 </li>
 <li>
 Emiratization with family book
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 The role will report to the Aftersales Manager and you will be working in a busy workshop environment wherein you will be dealing directly with all levels of people in the organization
 
 
 
 What Equips You For The Role
 
 
 
 The ideal candidate for this role should possess a High school Diploma. You should also be able to communicate effectively with strong customer service, analytical and communication skills. You should be highly motivated and passionate about cars.
 
 
 
 About Al-Futtaim Automotive
 
 
 
 A major division of the UAE-based Al-Futtaim Group of companies,
 
 Al-Futtaim Automotive
 
 is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
 
 
 Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
 
 
 We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
 
 
 We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.
 
 
 What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
 
 This is Al-Futtaim Automotive and we empower talent to move forward.
 
</div>

Receptionist - Emiratization | Al-Futtaim Motors | Toyota

consultant chss

Job Title: DMC Core Team &ndash; Client Representative (Road Design Engineer)Location: Abu Dhabi Project Type: Semi-Government Infrastructure &amp; Building ProjectJob SummaryWe are seeking an experienced Road Design Engineer to join the DMC Core Team as a Client Representative for a major semi-government infrastructure project in Abu Dhabi. The candidate will be responsible for reviewing road design submissions, coordinating with consultants, and ensuring compliance with Abu Dhabi authority standards and approval procedures.Key Responsibilities<ul><li>Represent the client within the DMC core team for all road design and transportation-related matters.</li><li>Review and evaluate road and infrastructure design submissions prepared by consultants.</li><li>Ensure designs comply with Abu Dhabi regulations, standards, and project requirements.</li><li>Coordinate with consultants, contractors, and stakeholders to resolve technical design issues.</li><li>Participate in design review meetings, workshops, and technical discussions with project stakeholders.</li><li>Monitor the design development process to ensure quality, accuracy, and compliance with approved standards.</li><li>Review road geometry, alignment, cross sections, pavement design, and traffic considerations.</li><li>Support the authority submission and approval process for infrastructure works.</li><li>Ensure coordination between road design and other infrastructure utilities.</li><li>Provide technical recommendations to the client regarding road and infrastructure design.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s Degree in Civil Engineering (BSc Civil Engineering).</li><li>Minimum 7 years of professional experience, with at least 2 years in a similar Client Representative / DMC Core Team role in the related industry.</li><li>Road design experience and strong design review capability.</li><li>Minimum 7 years of experience working on projects in Abu Dhabi.</li><li>Previous consultancy experience in Abu Dhabi is required.</li><li>Good understanding of Abu Dhabi regulations and authority requirements.</li></ul>Authority Knowledge (Preferred)Familiarity with approval processes and standards of:<ul><li>Abu Dhabi Department of Municipalities and Transport</li><li>Integrated Transport Centre</li><li>Abu Dhabi Distribution Company</li><li>Abu Dhabi Department of Energy</li></ul>Skills<ul><li>Road and highway design review</li><li>Design coordination with multidisciplinary teams</li><li>Authority approvals and regulatory compliance in Abu Dhabi</li><li>Strong technical and analytical skills</li><li>Stakeholder coordination and communication</li></ul>What We offer :<ul><li>Residence Visa</li><li>Medical Insurance provided Only for the Staff.</li></ul>Interested Candidates can proceed further, by providing the following details on WhatsApp:+971564464212 <ul><li>Do you have experience in design and supervision of building and infrastructure projects?</li><li>Educational qualifications</li><li>Age</li><li>Total years of experience in the UAE (including consultancy experience, if any)</li><li>Nationality</li><li>Visa status</li><li>Current salary</li><li>Expected salary</li><li>Notice period</li></ul>For more information about our company, please visit: https://consultanthss.com/We look forward to your response.If you are ready to challenge yourself and grow in a supportive environment , apply today!Job Type: Full-timeWork Location: In person

Road Design Engineer

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