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customer service officer legal advisor

Urban Scope Building Maintenance LLC

<p>We are hiring a female Customer Service Officer &ndash; Legal Advisor to provide legal advice to clients and process their legal transactions through all electronic systems of courts and government entities across the UAE, ensuring accuracy, efficiency, and full compliance with applicable laws and regulations.</p><p><b>Duties and Responsibilities:</b></p><ul><li>Receive client inquiries and respond regarding legal cases and transactions.</li><li>Provide preliminary legal advice and clarify judicial and administrative procedures to clients.</li><li>Handle registration, filing, and follow-up of applications and lawsuits through the electronic court systems across all Emirates of the UAE.</li><li>Possess full knowledge of and efficiently utilize all government and judicial electronic systems in the UAE.</li><li>Draft and prepare contracts, statements of claims, and legal memoranda, and submit them through the relevant electronic platforms.</li><li>Review client documents to ensure accuracy and compliance with legal requirements before submission.</li><li>Monitor the status of applications and cases through electronic platforms and update clients on progress.</li><li>Coordinate with specialized legal departments regarding complex or specialized cases.</li><li>Record and maintain all legal applications and transactions within internal systems and records.</li><li>Ensure strict compliance with applicable laws and regulations across all Emirates.</li><li>Perform any other related tasks assigned by senior management.</li></ul><p><b>Required Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Law or equivalent.</li><li>Practical experience in using electronic court systems and government platforms in the UAE.</li><li>Comprehensive knowledge of applicable laws, judicial procedures, and regulations.</li><li>Strong ability to draft contracts, statements of claims, and legal memoranda professionally.</li><li>Excellent communication skills with the ability to simplify legal concepts for clients.</li><li>Proficiency in using electronic platforms and modern technologies.</li></ul><p>Interested candidate send CV to hr@nukhbacenter.ae</p><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED6,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have bachelor&rsquo;s degree in Law or equivalent?</li><li>Do you have practical experience in using electronic court systems and government platforms in the UAE?</li><li>Do you have comprehensive knowledge of applicable laws, judicial procedures, and regulations?</li><li>Do you have strong ability to draft contracts, statements of claims, and legal memoranda professionally?</li></ul>

Customer Service Officer – Legal Advisor

Khidmah

<div>
 <p>
  <strong>
   <u>
    Job Purpose
   </u>
  </strong>
 </p>
 <ul>
  <li>
   The Business Development (BD) Officer plays a critical role in driving the company's growth by identifying, developing, and securing new business opportunities in the facility management sector. This position involves market research, lead generation, client relationship management, and collaboration with internal teams to create tailored service proposals.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   The BD Officer is responsible for expanding the company's client base, enhancing brand visibility, and ensuring revenue growth through strategic partnerships, tenders, and business negotiations. Additionally, they support the development of competitive pricing strategies and maintain a strong understanding of industry trends, customer needs, and competitor activities to position the company effectively in the market.
  </li>
 </ul>
 <li>
 </li>
 <p>
  <strong>
   <u>
    Job Details
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Accountabilities
   </u>
  </strong>
 </p>
 <p>
  Business Development &ndash; BD Officer
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Business Development &amp; Sales
  </strong>
 </p>
 <p>
  Identify and develop new business opportunities in the facility management sector, including hard and soft FM services.
 </p>
 <p>
  Generate leads, prospect new clients, and secure contracts for facility management services.
 </p>
 <p>
  Develop and execute strategic sales and business growth plans to achieve revenue and market share targets.
 </p>
 <p>
  Prepare and present customized proposals, bids, and tenders to potential clients.
 </p>
 <p>
  Negotiate contracts, pricing, and service agreements while ensuring profitability and alignment with company objectives.
 </p>
 <p>
  Maintain a strong sales pipeline and conversion rate to support business growth.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Market Research &amp; Competitive Analysis
  </strong>
 </p>
 <p>
  Conduct in-depth market research to identify new business trends, emerging technologies, and client demands in the facility management industry.
 </p>
 <p>
  Analyze competitor offerings, service standards, and pricing strategies to position the company competitively.
 </p>
 <p>
  Monitor industry regulations, market developments, and economic trends that may impact business opportunities.
 </p>
 <p>
  Identify niche markets and potential areas for service expansion and innovation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Client Relationship Management
  </strong>
 </p>
 <p>
  Build and nurture strong relationships with existing and potential clients to enhance customer retention and satisfaction.
 </p>
 <p>
  Conduct regular client meetings to understand their facility management needs and expectations.
 </p>
 <p>
  Address client concerns, provide timely solutions, and ensure service quality meets contractual obligations.
 </p>
 <p>
  Serve as the main point of contact for key accounts and strategic clients, ensuring high levels of engagement and satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Collaboration &amp; Proposal Development
  </strong>
 </p>
 <p>
  Work closely with internal departments (operations, finance, procurement, and legal) to develop tailored service solutions.
 </p>
 <p>
  Assist in preparing business proposals, capability statements, presentations, and marketing materials.
 </p>
 <p>
  Ensure proposals and bids align with the company's operational capabilities, financial targets, and client requirements.
 </p>
 <p>
  Coordinate with procurement and vendor management teams to ensure cost-effective service delivery.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Reporting &amp; Performance Tracking
  </strong>
 </p>
 <p>
  Track sales performance, business development activities, and revenue generation through detailed reports and CRM systems.
 </p>
 <p>
  Provide regular updates to senior management on business performance, sales forecasts, and market trends.
 </p>
 <p>
  Analyze business development efforts, assess return on investment (ROI), and recommend improvements to sales strategies.
 </p>
 <p>
  Monitor key performance indicators (KPIs) and ensure business development activities align with company goals.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Tendering &amp; Bidding Process
  </strong>
 </p>
 <p>
  Identify and evaluate relevant tenders and RFPs (Request for Proposals) in the facility management sector.
 </p>
 <p>
  Develop competitive tender responses in coordination with the bid management team.
 </p>
 <p>
  Prepare technical and financial proposals in compliance with client requirements and industry standards.
 </p>
 <p>
  Ensure timely submission of tenders, track bid progress, and follow up on potential contract awards.
 </p>
 <p>
  Establish relationships with procurement departments of potential clients to improve tender success rates.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Brand Development &amp; Networking
  </strong>
 </p>
 <p>
  Represent the company at industry conferences, trade shows, and business networking events.
 </p>
 <p>
  Build partnerships with key stakeholders, suppliers, real estate developers, and government entities to enhance business opportunities.
 </p>
 <p>
  Promote the company&rsquo;s services through presentations, online platforms, and direct engagement with decision-makers.
 </p>
 <p>
  Collaborate with the marketing team to develop targeted campaigns for lead generation and brand positioning.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Compliance &amp; Risk Management
  </strong>
 </p>
 <p>
  Ensure all business development activities comply with company policies, industry regulations, and legal requirements.
 </p>
 <p>
  Identify and mitigate potential risks in contracts, partnerships, and client engagements.
 </p>
 <p>
  Work with the legal and finance teams to review contract terms and ensure financial and operational viability.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Expansion &amp; Diversification
  </strong>
 </p>
 <p>
  Identify opportunities to expand facility management services into new sectors, such as healthcare, hospitality, retail, and government contracts.
 </p>
 <p>
  Develop strategies to introduce new service offerings, including technology-driven solutions like smart building management and sustainability initiatives.
 </p>
 <p>
  Explore potential partnerships, mergers, or acquisitions that align with the company&rsquo;s growth objectives.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Customer Feedback &amp; Service Enhancement
  </strong>
 </p>
 <p>
  Collect and analyze client feedback to enhance service offerings and customer experience.
 </p>
 <p>
  Recommend improvements in service delivery based on client needs and industry best practices.
 </p>
 <p>
  Work with operations teams to implement continuous improvement initiatives and maintain high service standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Education, Experience and Skills
   </u>
  </strong>
 </p>
 <p>
  <strong>
   Education:
  </strong>
 </p>
 <p>
  Bachelor's Degree (Required)
 </p>
 <p>
  A degree in one of the following fields is typically required:
 </p>
 <p>
  Business Administration
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <p>
  <strong>
   1 to 3 years
  </strong>
  of experience in business development, sales, or marketing within the facility management industry or related sectors such as real estate, construction, or building maintenance.
 </p>
 <p>
  Proven track record of lead generation, client acquisition, and contract negotiation in a B2B environment.
 </p>
 <p>
 </p>
</div>


Business Development Officer - Emirati Future Leaders

Transguard Workforce Solutions

<div>
 <p>
  <strong>
   Transguard Workforce Solutions
  </strong>
  is the UAE&rsquo;s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.
 </p>
 <p>
  We are currently recruiting a
  <strong>
   Claims Officer &ndash; Life, Travel &amp; Personal Accident
  </strong>
  for an Insurance client, based out of their Head office in
  <strong>
   Abu Dhabi
  </strong>
  ,
  <strong>
   UAE.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  The Officer will manage end to end claims processes for Life, Travel, and Personal Accident (PA) insurance. This includes accurate assessment, documentation, communication, and compliance with internal policies and regulatory standards. The role supports operational efficiency, customer satisfaction, and strategic insights through claims analysis.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   1.Policies, Processes &amp; Procedures
  </strong>
 </p>
 <ul>
  <li>
   Register, scan, and process incoming claims to meet daily targets.
  </li>
  <li>
   Ensure claims data entry aligns with SLA requirements.
  </li>
  <li>
   Draft and dispatch claims decision letters (approval, settlement, rejection).
  </li>
  <li>
   Monitor market trends and regulatory changes.
  </li>
  <li>
   Recommend tech-driven process improvements.
  </li>
  <li>
   Ensure adherence to SOPs and internal controls.
  </li>
  <li>
   Perform ad hoc duties as needed.
  </li>
 </ul>
 <p>
  <strong>
   2.Claims Activities
  </strong>
 </p>
 <ul>
  <li>
   Timely registration and processing of new claims.
  </li>
  <li>
   Review policy coverage and coordinate with legal advisors.
  </li>
  <li>
   Maintain professional communication with stakeholders.
  </li>
  <li>
   Ensure regulatory and procedural compliance.
  </li>
  <li>
   Analyze claims trends and escalate complex cases.
  </li>
  <li>
   Collaborate with internal departments for efficient resolution.
  </li>
  <li>
   Provide adjudication support for group and individual claims.
  </li>
  <li>
   Assist with reconciliation and reporting for key clients in MEA region.
  </li>
 </ul>
 <p>
  <strong>
   3.Documentation &amp; Administration
  </strong>
 </p>
 <ul>
  <li>
   Validate data and maintain compliance documentation.
  </li>
  <li>
   Keep accurate and accessible filing systems.
  </li>
  <li>
   Update internal systems with claims activity records.
  </li>
  <li>
   Conduct KYC and compliance reviews.
  </li>
  <li>
   Monitor and update outstanding claims assessments.
  </li>
  <li>
   Generate reports for management on unit performance and compliance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree (minimum)
  </li>
  <li>
   Insurance certifications (CII/LOMA) preferred
  </li>
  <li>
   4&ndash;8 years in insurance claims handling, preferably in UAE/regional markets
  </li>
  <li>
   Expertise in Life, PA, Travel claims and customer service
  </li>
  <li>
   Full professional proficiency in English
  </li>
 </ul>
 <p>
 </p>
</div>


Claims Officer – Life, Travel & Personal Accident

AL ZAABI GROUP

<p><b>Job Description &ndash; Arabic Service Advisor (Automotive) | Abu Dhabi</b></p><p><b>Position Title:</b> Arabic Service Advisor &ndash; Automotive<br/><b>Location:</b> Abu Dhabi, UAE</p><p><b>Key Responsibilities:</b></p><ul><li>Act as the first point of contact for customers visiting the service center.</li><li>Communicate with customers in <b>Arabic and English</b>, ensuring clear understanding of their concerns.</li><li>Record customer requirements accurately and prepare job cards/work orders.</li><li>Provide professional advice on service, maintenance, and repair needs based on manufacturer guidelines.</li><li>Coordinate with workshop technicians to ensure timely and quality service.</li><li>Keep customers updated on job progress, costs, and delivery timelines.</li><li>Handle customer complaints with empathy and resolve issues effectively.</li><li>Ensure vehicles are delivered back to customers in excellent condition with all requested work completed.</li><li>Promote additional services, packages, or maintenance programs where applicable.</li><li>Maintain service records in the company&rsquo;s system.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience as a Service Advisor in the automotive industry (minimum 2&ndash;3 years, preferably in dealership/authorized workshops).</li><li><b>Fluent in Arabic</b> (speaking, reading, writing) and good command of English.</li><li>Strong technical understanding of vehicles (mechanical &amp; electrical basics).</li><li>Excellent customer service and communication skills.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li><li>Proficiency in MS Office and automotive service management systems.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary and performance incentives.</li><li>Health insurance and annual leave as per UAE labor law.</li><li>Professional working environment with growth opportunities.</li></ul><p>Job Type: Full-time</p><p>Pay: From AED5,000.00 per month</p>

Automotive Service Advisor (ARABIC)

Beauty Bridge Event

<p><b>Job Opportunity: Beauty Advisor &ndash; Abu Dhabi</b></p><p>We are looking for an experienced <b>Beauty Advisor</b> to join our team in Abu Dhabi.</p><p><b>Requirements (Mandatory):</b></p><ul><li>Must have <b>own Freelance Visa</b> and <b>NOC</b></li><li>Minimum <b>1 year of experience in the UAE</b> as a Beauty Advisor</li><li><b>Proven selling experience</b> and ability to <b>meet sales targets</b></li><li>Skilled in <b>encouraging and advising clients</b> to enhance their experience</li><li>Based in <b>Abu Dhabi</b></li></ul><p>If you meet the above criteria and are passionate about beauty and customer service, we&rsquo;d love to hear from you!</p><p>Job Type: Full-time</p><p>Pay: From AED5,000.00 per month</p>

Beauty Advisor - Abu Dhabi

Abu Dhabi projects and infrastructure centre

<p><strong>Job Title: Legal Affairs Expert</strong></p><p>&nbsp;</p><p>The Chief Specialist – Legal Affairs plays a key role in supporting and assisting the Legal Advisor by providing specialized legal expertise across various legal functions. This role is critical in ensuring that the organization’s operations and decisions remain fully compliant with applicable laws, regulations, and internal policies.</p><p>&nbsp;</p><p>As a senior legal resource, the Chief Specialist is responsible for managing assigned legal matters with a high level of professionalism and attention to detail. This includes conducting legal research, reviewing and drafting legal documents, and supporting the implementation of legal strategies in alignment with organizational objectives.</p><p>&nbsp;</p><p>The role involves close collaboration with the Legal Advisor and other departments to ensure that all legal risks are identified, assessed, and mitigated appropriately. The Chief Specialist provides expert input on legal implications related to contracts, regulatory compliance, governance, and institutional policies.</p><p>&nbsp;</p><p>In addition to their advisory responsibilities, the Chief Specialist plays a key role in maintaining up-to-date knowledge of legal developments relevant to the organization’s operations, ensuring that all actions are taken within the appropriate legal frameworks. By delivering precise, timely, and reliable legal support, the Chief Specialist contributes to sound decision-making and the overall legal integrity of the organization.</p>

Legal Affairs Expert

Axiom Telecom

<p></p><div><div><div><div><div><div><div><div><div><ul><div><div><div>Posted On</div><div>
18 Sep 2025</div></div></div><div><div><div>
End Date</div><div>
18 Oct 2025</div></div></div><div><div><div>
Required Experience</div><div>
2 - 10 Years
</div></div></div></ul></div></div></div></div></div></div><p></p><div><div><p>
</p></div></div></div><p><div><div><div><div><div>Basic Section</div></div></div><div><div><p>
No. Of Openings</p><p>
1</p></div><div><p>
Band</p><p>
Team</p></div><div><p>
Grade</p><p>
GRADE-7</p></div><div><p>
Designation</p><p>
RETAIL SALES ADVISOR</p></div><div><p>
Campus/Non Campus</p><p>
Non Campus</p></div><div><p>
Employment Type</p><p>
Permanent</p></div><div><p>
Employee Category</p><p>
AXIOM STAFF</p></div></div></div><div><div><div><div>
Organisational</div></div></div><div><div><p>
Group Company (Code)</p><p>
Axiom Telecom LLC</p></div><div><p>
Legal Entity (Code)</p><p>
101-AXIOM UAE</p></div><div><p>
Channel (Code)</p><p>
130-DU FRANCHISE</p></div><div><p>
Department</p><p>
DU FRANCHISE</p></div><div><p>
Sub Department</p><p>
DU FRANCHISE</p></div><div><p>
Financial Location (Code)</p><p>
103451-DU FRANCHISE AL WAHDA MALL - AUH</p></div><div><p>
Country</p><p>
UAE</p></div><div><p>
Zone</p><p>
ABUDHABI</p></div><div><p>
Region</p><p>
ABUDHABI</p></div><div><p>
City</p><p>
ABUDHABI</p></div><div><p>
Office Location/Place Of Work</p><p>
103451-DU FRANCHISE AL WAHDA MALL - AUH</p></div></div></div></div></p><div><div><div><div>
Skills</div></div><div><div><p>
Skill</p><div><p>
CUSTOMER SERVICE
</p></div></div><div><p>Minimum Qualification</p><div><p>
OTHERS</p></div></div><div><p>
Working Language</p><div><p>
ENGLISH</p></div></div></div></div></div><div><div><div><div>
Job Description</div></div><div><p><b>
Job brief</b></p><p>
We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.</p><p>
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.</p><p>
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store&rsquo;s profitability.</p><p><b>
Responsibilities</b></p><ul><li>
Greet and direct customers</li><li>
Provide accurate information (e.g. product features, pricing and after-sales services)</li><li>
Answer customers&rsquo; questions about specific products/services</li><li>
Conduct price and feature comparisons to facilitate purchasing</li><li>
Cross-sell products</li><li>
Ensure racks are fully stocked</li><li>
Manage returns of merchandise</li><li>
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)</li><li>
Inform customers about discounts and special offers</li><li>
Provide customer feedback to the Store Manager</li><li>
Stay up-to-date with new products/services</li></ul><p><b>
Requirements and skills</b></p><ul><li>
Proven work experience as a Retail Sales Representative, Sales Associate or similar role</li><li>
Understanding of the retail sales process</li><li>
Familiarity with consumer behavior principles</li><li>
Knowledge of inventory stocking procedures</li><li>
Basic math skills</li><li>
Track record of achieving sales quotas</li><li>
Excellent communication skills, capable of building trusting relationships</li><li>
Flexibility to work various shifts</li><li>
High school degree</li><li>
BSc in Marketing or related field is a plus</li></ul></div></div></div></div></div><p></p>

RETAIL SALES ADVISOR

Explore 1467+ Customer service officer legal advisor in Abu Dhabi this October. Find roles across top companies and apply now to boost your career.