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customer service officer mednet bahrain

MedNet Global Healthcare Solutions LLC

<div>
 
 We are looking for a Customer Service Officer to join our team and support the delivery of high-quality service to our clients and insured members.
 
 
 In this role, you will be responsible for managing customer inquiries, handling complaints, coordinating with internal teams, and supporting client relationship management to ensure an excellent service experience.
 
 
 
 
 
 Your Job:
 
 <ul>
 <li>
 Respond to customer inquiries and service requests in a timely and professional manner.
 </li>
 <li>
 Manage and resolve customer complaints and follow up until resolution.
 </li>
 <li>
 Support client relationship management and service coordination.
 </li>
 <li>
 Monitor customer feedback and identify opportunities for service improvement.
 </li>
 <li>
 Maintain strong communication with internal teams and external stakeholders.
 </li>
 </ul>
 
 
 
 
 Your Profile:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or Diploma in a relevant field.
 </li>
 <li>
 3&ndash;5 years of experience in customer service, client relations, or account support.
 </li>
 <li>
 Experience in health insurance, healthcare providers, TPA, or insurance sector is preferred.
 </li>
 <li>
 Strong communication, problem-solving, and stakeholder coordination skills.
 </li>
 </ul>
 
 
 
 
 
 *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.
 
 
 
 
</div>

Customer Service Officer (MedNet Bahrain)

APM Terminals

<div>
 APM Terminals
 
 
 
 Chief Operations Officer
 
 
 
 
 Business Unit:
 
 APM Terminals Bahrain
 
 
 
 Division:
 
 Operations Management
 
 
 
 Job Level:
 
 Management &ndash; JL6
 
 
 
 Reports to:
 
 CEO / Managing Director
 
 
 
 About APM Terminals
 
 
 
 APM Terminals is a global leader in port and terminal operations, serving over 60 ports and terminals across 40+ countries. With a commitment to safety, innovation, sustainability, and operational excellence, APM Terminals connects world trade and enables businesses and communities to thrive. We combine advanced technology with a people‑first culture to deliver reliable, efficient, and resilient supply chain solutions.
 
 
 
 About APM Terminals Bahrain
 
 
 
 APM Terminals Bahrain operates Khalifa Bin Salman Port (KBSP), a key maritime gateway for Bahrain and the wider Gulf region. As an essential hub for regional trade, APMT Bahrain is focused on delivering world‑class operational performance, customer‑centric services, and continuous improvement. The terminal plays a vital role in supporting Bahrain&rsquo;s economic growth through safe, efficient, and sustainable logistics operations.
 
 
 
 About The Role &ndash; Chief Operations Officer
 
 
 
 The Chief Operations Officer (COO) is a core member of the terminal&rsquo;s leadership team, responsible for providing strategic and operational direction across Operations. This role ensures high productivity, strong safety performance, cost‑efficient processes, and excellent customer service while driving operational transformation and innovation. This role also requires working in close partnership with terminal leader and subject matter experts to prepare terminals for critical transformation programs &mdash; including top-line growth, asset management, Flow (our Lean, pull-based operating model), and FPS (Flow Production and Operating System) maturity &mdash; while building the systems and capabilities required to deliver Operational Excellence 2030.
 
 
 We are looking for a proven operations leader &mdash; a change agent who combines strategic and commercial thinking with deep operational insight, and who is passionate about solving problems at the root, building strong teams, and delivering measurable impact.
 
 
 In return, you will join a strong learning culture with access to a comprehensive development and certification program and the opportunity to shape the future of the terminal.
 
 
 
 Purpose of the Role
 
 
 
 <ul>
 <li>
 Provide leadership and direction for all Operations activities across the terminal.
 </li>
 <li>
 Ensure high levels of productivity, service quality, and overall operational efficiency.
 </li>
 <li>
 Contribute significantly to strategic planning, business growth, and terminal development.
 </li>
 <li>
 Deliver operational strategies that align with both functional capabilities and organizational objectives.
 
 
 </li>
 </ul>
 
 Principal Accountabilities
 
 
 
 
 Operational Leadership &amp; Strategy
 
 
 
 <ul>
 <li>
 Lead and manage all port/terminal operations to achieve safety, productivity, and efficiency targets.
 </li>
 <li>
 Establish and execute long‑term and short‑term operational goals, plans, and policies.
 </li>
 <li>
 Drive continuous improvement and implement new operational strategies, methods, and technologies.
 </li>
 <li>
 Ensure full compliance with HSSE policies, procedures, and duty‑of‑care requirements.
 
 
 </li>
 </ul>
 
 Execution &amp; Performance Management
 
 
 
 <ul>
 <li>
 Oversee execution of operational initiatives to improve terminal performance.
 </li>
 <li>
 Provide measurable input to business plans and ensure delivery of key operational outcomes.
 </li>
 <li>
 Monitor and track performance against KPIs, guidelines, and standards set by APM Terminals.
 </li>
 <li>
 Ensure operational teams are trained in best practices, systems, and technologies.
 
 
 </li>
 </ul>
 
 Stakeholder Engagement
 
 
 
 <ul>
 <li>
 Engage with Customs, port authorities, shipping lines, logistics partners, vendors, and external consultants.
 </li>
 <li>
 Represent terminal operations in negotiations, service agreements, SLAs, and project discussions.
 </li>
 <li>
 Participate in steering committees for major projects and lead operational contributions to project management.
 
 
 </li>
 </ul>
 
 Financial &amp; Resource Management
 
 
 
 <ul>
 <li>
 Develop, manage, and achieve departmental budgets.
 </li>
 <li>
 Optimize operational costs while maintaining best‑in‑class service levels.
 </li>
 <li>
 Support technology and system improvements to drive cost efficiencies and improved customer experience.
 
 
 </li>
 </ul>
 
 People Leadership
 
 
 
 <ul>
 <li>
 Lead, coach, and develop teams across Operations and Transformation.
 </li>
 <li>
 Manage performance, training, development, grievance handling, and workforce engagement.
 </li>
 <li>
 Promote an inclusive, collaborative, and high‑performance culture across all operations.
 
 
 </li>
 </ul>
 
 Reporting Structure
 
 
 
 
 Direct Reports:
 
 
 
 <ul>
 <li>
 Head of General Cargo
 </li>
 <li>
 Head of Container Operations
 </li>
 <li>
 Head of Planning
 </li>
 <li>
 Head of Marine
 
 
 </li>
 </ul>
 
 Reports to:
 
 CEO / Managing Director
 
 
 
 Scope:
 
 Domestic (Bahrain)
 
 
 
 Work Contacts &amp; Authority
 
 
 
 
 Internal
 
 
 
 <ul>
 <li>
 Senior Management Team
 </li>
 <li>
 Terminal employees across related functions
 </li>
 <li>
 Regional Management Team
 </li>
 <li>
 Global Management Team
 
 
 </li>
 </ul>
 
 External
 
 
 
 <ul>
 <li>
 Port Authorities and other government stakeholders
 </li>
 <li>
 Vendors &amp; suppliers
 </li>
 <li>
 Contractors
 </li>
 <li>
 Customers and shipping line representatives
 </li>
 <li>
 Business partners
 </li>
 <li>
 External consultants
 
 
 </li>
 </ul>
 
 Critical Qualifications, Skills &amp; Experience
 
 
 
 <ul>
 <li>
 University degree in Logistics, Maritime Studies, Port/Industrial Engineering, or Equivalent.
 </li>
 <li>
 12+ years in operational leadership within terminals, logistics, or industrial sectors.
 </li>
 <li>
 Proven experience in cost optimization, productivity improvement, and process enhancement.
 </li>
 <li>
 Strong understanding of IT systems and digitalization within terminal environments.
 </li>
 <li>
 Solid experience in budget planning, financial management, and reporting.
 </li>
 <li>
 Strong project management capabilities.
 </li>
 <li>
 Effective negotiation, stakeholder management, and conflict‑resolution skills.
 </li>
 <li>
 Fluent in English and local language (where applicable).
 </li>
 <li>
 Demonstrated ability to lead diverse teams, collaborate effectively, and drive results.
 
 
 </li>
 </ul>
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
</div>

Chief Operations Officer (COO) - Bahrain

ARI ARCHITECTS AND ENGINEERS

Job Title: Accounts and Admin Officer Location: Bahrain Employment Type: Full-TimeJob Overview We are seeking a highly skilled and experienced Accountant to join our team in Bahrain. The ideal candidate will have strong knowledge of Bahrain financial regulations, accounting standards, tax compliance, and statutory requirements, and will be responsible for overseeing financial reporting, compliance, and internal controls.Key Responsibilities<ul><li>Prepare and review monthly, quarterly, and annual financial statements.</li><li>Ensure compliance with Bahrain laws, regulations, and accounting standards (IFRS).</li><li>Manage general ledger, reconciliations, and closing processes.</li><li>Oversee accounts payable, accounts receivable, and payroll accounting.</li><li>Handle VAT compliance, filings, and reporting in accordance with Bahrain regulations.</li><li>Coordinate with external auditors, tax advisors, and regulatory authorities.</li><li>Monitor internal financial controls and recommend improvements.</li><li>Prepare financial reports and analysis for management decision-making.</li><li>Assist with budgeting, forecasting, and financial planning.</li><li>Ensure compliance with company policies and regulatory requirements.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or related field.</li><li>Professional certification such as CPA, ACCA, CMA, or CA preferred.</li><li>Minimum 3&ndash;7 years of accounting experience, preferably in Bahrain or GCC.</li><li>Strong knowledge of Bahrain financial regulations, VAT laws, and compliance requirements.</li><li>Experience with ERP systems and accounting software.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Ability to manage deadlines and work independently.</li><li>Excellent communication skills in English (Arabic is a plus).</li></ul>Preferred Qualifications<ul><li>Experience dealing with local regulatory authorities and external audits.</li><li>Knowledge of corporate tax developments and regulatory reporting in Bahrain.</li><li>Prior experience in a senior or supervisory accounting role.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional growth opportunities</li><li>Supportive and dynamic work environment</li></ul>Job Type: Full-timePay: BD250.000 - BD350.000 per monthApplication Question(s):<ul><li>Whats your salary expectation ?</li><li>Can you Join Immediatly ? Whats your current visa status </li></ul>Work Location: In person

Accounts and Admin Officer

Bapco Energies

<div>
 
 Job Description
 
 
 
 
 Job Purpose:
 
 
 
 To plan, schedule and organise lifting nominations and comply with other international sales contracts supply and logistics related obligations. To coordinate with various internal parties that include Refinery Operation Planning, Value Chain Optimization, Commercial Sales &amp; Trading, Wharf Operations. To also coordinate with external customers, Aramco OSPAS, Inspectors, Government Officials &amp; agents, to ensure smooth pre, during &amp; post shipment logistical arrangements.
 
 
 
 Key Result Areas
 
 
 
 <ul>
 <li>
 Coordinate with Oil Supply Planning &amp; Scheduling of Aramco (OSPAS) on all activities related to scheduling &amp; lifting of Abu Safah crude including vessel acceptance details, lifting program, field maintenance schedule, etc.
 </li>
 <li>
 Negotiate lifting dates, organize and schedule ships for lifting products from loading terminal (Sitra or Ras Tanura) and obtain port captain's approval on nominated vessels.
 </li>
 <li>
 Liaise with customers and Refinery Operations Planning, Agents, Inspectors and Marine Accounting to ensure smooth operations, avoid supply disruption and minimize demurrage costs.
 </li>
 <li>
 Verifies letters of credit with accounting, loading documents, order nos., record of the product loaded, etc. and communicate with Marine Accounting, Trade Management &amp; Analytics and customers.
 </li>
 <li>
 Perform administrative works related to inventory and lifting program of Abu Safah Crude and petroleum products including slates relative systems.
 </li>
 <li>
 Prepare and update records and logs to monitor quantities lifted and ensure proper contract execution.
 </li>
 <li>
 Coordinate with Financial Accounting and agents to meet the customers post shipment documentation requirements.
 </li>
 <li>
 Provide documented evidence of compliance to supply &amp; logistics related obligations arising out of the international sales/purchase contract in order to meet the company&rsquo;s compliance, legal and fiscal obligations.
 </li>
 <li>
 Deal with cargo and freight counter-parties, terminal, inspectors and vessels on a regular basis regarding all post-deal activities to ensure compliance to documentation requirements.
 
 
 </li>
 </ul>
 
 Knowledge Skills And Experience
 
 
 
 <ul>
 <li>
 BSc Engineering or in Supply Chain Management or equivalent.
 </li>
 <li>
 Minimum 10 (Logistics Officer) / 15 (Senior Logistics Officer) years of experience in shipping operations, logistics, marine operations, and the processing of shipping documentations especially in the petroleum industry.
 </li>
 <li>
 Knowledge of Refining processes, Terminal Operations, current trends in petroleum, shipping and marine laws, oil tanker operations and petroleum product specifications.
 </li>
 <li>
 Excellent communication skills in English and Arabic.
 </li>
 <li>
 Computer literate and working knowledge of computer business applications.
 </li>
 <li>
 Ability to deal with customers from diverse backgrounds.
 </li>
 <li>
 Good Knowledge of Logistics Management and inventory of oil products.
 </li>
 <li>
 Knowledge of Planning &amp; Scheduling.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Bapco Energies operates a portfolio spanning the entire energy value chain in the Kingdom of Bahrain. The portfolio includes wholly-owned subsidiaries and specialized operating companies. Together, these companies drive Bapco Energies' mission to power the next generation.
 
 
 
 About The Team
 
 
 
 Bapco Refining (with a legacy of being referred to as &ldquo;The Company&rdquo; in Arabic - Ash Shariqa locally) is a trusted and enterprising organisation, which has never stood still since its inception. The first to discover oil in the Arabian peninsula in 1932, it started exporting crude in 1934, and installed the region&rsquo;s first crude oil refinery in 1936.
 
 
 Since then the Company has helped shape the modern Kingdom of Bahrain, not simply through the generation of wealth, but through its committed development of the people of Bahrain. The Company is known as the incubator of much of the leadership talent in Bahrain developed over many decades. Bapco Refining touches all aspects of life in the Kingdom.
 
 
 With a rich history of more than 85 years, the adventure continues with new ambitions and initiatives in the downstream sector as well as oil and gas field development. The most recent is the Company&rsquo;s multi-billion dollar expansion project which will significantly increase the Refinery&rsquo;s capacity and employ the latest refining technology to meet future customer demands, latest fuels specifications and environmental compliance.
 
 
 Bapco Refining is engaged in the oil industry including refining and distribution of petroleum products, sales and exports of crude oil and refined products.
</div>

Logistics Officer

Era Projects

About the RoleWe are seeking a detail-oriented HR and Payroll Officer to manage HR operations with a focus on payroll processing, recruitment support, and compliance. The ideal candidate will have hands-on experience in recruitment, a solid understanding of Bahrain Labour Law, and the ability to join immediately.Key Responsibilities<ul><li>Process monthly payroll accurately and on time for all employees, ensuring compliance with Bahrain Labour Law.</li><li>Assist in recruitment activities, including posting job vacancies on Indeed, screening resumes, scheduling interviews, and coordinating onboarding.</li><li>Prepare employment contracts, offer letters, and other HR documentation in line with labor regulations.</li><li>Maintain employee records and ensure all HR and payroll data are updated in the HRIS/ATS.</li><li>Handle leave management, attendance tracking, and other employee-related queries.</li><li>Support HR reporting and provide metrics on payroll, recruitment, and HR operations.</li><li>Ensure compliance with statutory requirements, labor law, and internal policies.</li><li>Assist in employee engagement and HR initiatives as required.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Human Resources, Accounting, Business Administration, or related field.</li><li>Prior experience in HR, recruitment, and payroll operations (minimum 2 years preferred).</li><li>Strong knowledge of Bahrain Labour Law and work permit procedures.</li><li>Experience posting jobs on Indeed and managing recruitment processes.</li><li>Proficiency in payroll systems, Excel, and HRIS/ATS tools.</li><li>Excellent organizational, communication, and multitasking skills.</li><li>Ability to work independently and meet deadlines.</li><li>Immediate availability is required.</li></ul>Preferred Skills<ul><li>Experience across multiple HR functions.</li><li>Attention to detail and confidentiality in handling payroll and HR information.</li></ul>Job Types: Full-time, Permanent

HR AND PAYROLL OFFICER

Zain

<div>About the Role 
This role will be part of Zain Bahrain's Subsidiary Fintech Company - &quot;Bede&quot;
Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain's first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.
With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all.
Bede
The Business &amp; Growth Officer will be responsible for driving customer acquisition, revenue growth, and product adoption across all company offerings. The role focuses on planning and executing multi-channel growth strategies including digital marketing, partnerships, merchant onboarding, and financing product promotion to achieve set targets for new customers, transactions, and financed volumes. The role also manages campaigns across SMS, WhatsApp, app notifications, email marketing, social media advertising, offline campaigns, and employer partnerships while expanding the company's presence through merchant and service provider onboarding.
What We Need From You 
1. Growth Strategy &amp; Revenue Targets<ul><li>
Develop and execute growth strategies to achieve monthly and annual targets for:<ul><li>
New customer acquisition</li><li>
New financed customers</li><li>
Financing volumes across all products</li><li>
Revenue and usage growth</li></ul></li><li>
Identify new channels and partnerships to drive customer and transaction growth.</li><li>
Monitor performance against budgets and KPIs and adjust strategies accordingly.</li></ul> 
2. Multi-Channel Marketing &amp; Campaign Management
Plan, execute, and optimize marketing campaigns across:
Digital Channels<ul><li>
SMS marketing campaigns</li><li>
WhatsApp campaigns and automation</li><li>
Email marketing campaigns</li><li>
App push notifications</li><li>
Paid advertising on all social media platforms (Meta, TikTok, Snapchat, LinkedIn, Google, etc.)</li><li>
Performance marketing and retargeting campaigns</li></ul>
Offline &amp; Field Campaigns<ul><li>
Out-of-home (OOH) campaigns</li><li>
Roadshows and employer activations</li><li>
On-ground promotional campaigns</li><li>
Branch/merchant activation campaigns</li><li>
Ensure all campaigns are data-driven and optimized for conversion and ROI.</li><li>
Manage campaign calendars and budgets.</li></ul> 
3. Merchant &amp; Partner Acquisition<ul><li>
Onboard merchants and service providers to offer the company's financing/installment (BNPL) services as a payment option.</li><li>
Develop partnerships with retailers, clinics, service providers, and e-commerce merchants.</li><li>
Coordinate with sales and partnership teams to expand acceptance network.</li><li>
Design joint campaigns with merchants to drive financing usage.</li></ul> 
4. Employer Partnerships &amp; Roadshows<ul><li>
Develop partnerships with employers to promote financing solutions to employees.</li><li>
Organize employer roadshows and on-site activations.</li><li>
Drive employee onboarding and financing adoption through corporate channels.</li></ul> 
5. Product Growth &amp; Adoption<ul><li>
Promote all financing and payment products across channels.</li><li>
Create bundled offers and campaigns to increase product usage.</li><li>
Work closely with product and credit teams to align growth initiatives.</li></ul> 
6. Budget &amp; Performance Management<ul><li>
Manage marketing and campaign budgets efficiently.</li><li>
Track CAC, ROI, conversion rates, and campaign performance.</li><li>
Prepare weekly and monthly performance reports.</li><li>
Use data analytics to optimize acquisition and retention strategies.</li></ul><ul><li> 
Perform other related tasks as assigned.</li></ul>
Qualification and Experience<ul><li> 
Bachelor's degree in Business Administration, Marketing, Finance or a related field.</li><li>
1-3 years of hands-on experience in growth, digital marketing, business development, or fintech.</li><li>
Experience in BNPL, fintech, banking, telecom, or digital services preferred.</li><li>
Proven experience managing multi-channel campaigns (SMS, WhatsApp, paid ads, email, etc.).</li><li>
Experience in merchant acquisition or partnership development is a strong advantage.</li></ul>
Skills and Knowledge<ul><li> 
Strong growth and commercial mindset</li><li>
Performance marketing expertise</li><li>
Partnership &amp; negotiation skills</li><li>
Data-driven decision making</li><li>
Campaign planning &amp; execution</li><li>
Budget management</li><li>
CRM and marketing automation tools knowledge</li></ul></div>

Business Growth Officer (Bede)

Haji Hassan Group

We Are Hiring &ndash; HSE Officer (Bahraini Nationals Only)We are currently looking for a qualified HSE Officer to join our team in Bahrain.Nationality Requirement: Only Bahraini Nationals will be considered.Technical Skills &amp; Experience:* Waste management contribution and environmental practices* Health &amp; Safety machine safety* Proper use and monitoring of PPE* Employee welfare and workplace safety practices* Risk assessment preparation and implementation* Emergency response planning* Knowledge of chemical handling and storage* Housekeeping and property/space organization* Fire safety and fire suppression systems* IMS Coordination &amp; Auditing* HSE experience in manufacturing facilities and contracting/construction environments*Qualifications:* Bachelor&rsquo;s Degree in HSE (Must)* Must hold NEBOSH IGC 3 Certificate* IMS Internal Auditor Certified (ISO 9001,45001 &amp; 14001) (Must)Additional Preference:* Candidates who can join immediately will be preferred.Interested candidates are invited to send their CV to:talents@hajihassan.comJob Types: Full-time, Permanent

HSE Officer (Bahraini Nationals Only)

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