field service rep

Nalco Water, An Ecolab Company

<div>
 
 Field Service Rep- Water
 
 
 
 Nalco Water, an Ecolab Company, is seeking
 
 Field Service Rep- Water
 
 to join its industry leading sales and service team. You&rsquo;ll partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support. You&rsquo;ll also assist District Sales Representatives with new applications for current customers and with transitioning competitively-held accounts to Nalco Water. This position will require you to build strong relationships with your customer base to generate a high level of customer satisfaction.
 
 
 
 What&rsquo;s In It For You
 
 
 
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 The opportunity to take on some of the world&rsquo;s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
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 The ability to make an impact and shape your career with a company that is passionate about growth
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 The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
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 Access to the industry&rsquo;s most innovative training programs
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 A culture that values safety first, including training and personal protection
 
 
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 </ul>
 
 What You Will Do
 
 
 
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 Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
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 Assist Sales Representatives with plant surveys of prospective customers
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 Assist Sales Representatives with start-ups of new applications for both existing customers and new accounts
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 Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives
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 Provide technical support to customers by identifying and resolving customer challenges, and escalating as required
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 Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels
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 Actively support Nalco innovations and technology in the strategic district accounts where you provide service support to other District Sales Representatives
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 Perform maintenance and repairs on equipment for other District Sales Representatives
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 Travel within assigned sales territory
 
 
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 </ul>
 
 Position Details
 
 
 
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 This position is based in Bahrain
 
 
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 </ul>
 
 Minimum Qualifications
 
 
 
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 Bachelor&rsquo;s degree in Engineering (Chemical, Mechanical, Industrial) or Life Sciences
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 Candidate must have experience in water treatment application in refineries. (5 &ndash; 10 years)
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 Water treatment or specialty chemical industry experience
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 Working knowledge of boilers, cooling towers, and wastewater treatment systems OR paper machine operations, wet end chemistry, and pulp mill operations
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 Possess a valid Driver's License and acceptable Motor Vehicle Record
 
 
 </li>
 </ul>
 
 Nuestro compromiso con una cultura de inclusi&oacute;n y pertenencia
 
 
 
 Ecolab est&aacute; comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoci&oacute;n de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempe&ntilde;o laboral, en todos los aspectos relacionados con el empleo, la compensaci&oacute;n, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminar&aacute; a ninguna persona colaboradora ni postulante por motivos de raza, religi&oacute;n, color, credo, nacionalidad, estado de ciudadan&iacute;a, sexo, orientaci&oacute;n sexual, identidad y expresi&oacute;n de g&eacute;nero, informaci&oacute;n gen&eacute;tica, estado civil, edad o discapacidad.
</div>

Field Service Rep

AJM Kooheji Group

Job SummaryCandidate will be responsible for the installation, maintenance, and support of home automation systems, ensuring they operate efficiently and effectively. This role requires technical expertise, exceptional customer service skills, and the ability to work independently in various environments.Key ResponsibilitiesInstallation &amp; Setup:&middot; Install and configure home automation systems, including lighting, security, HVAC, and entertainment systems.&middot; Ensure all equipment is functioning properly and meets customer specifications.Maintenance &amp; Troubleshooting:&middot; Conduct regular maintenance and diagnostics on installed systems to ensure optimal performance.&middot; Troubleshoot and resolve technical issues promptly, providing solutions to customers.Customer Support:&middot; Provide exceptional customer service by addressing client inquiries and concerns regarding home automation systems.&middot; Educate customers on system operation and features to enhance their user experience.System Upgrades:&middot; Assist with software updates and upgrades for existing home automation systems.&middot; Recommend improvements or enhancements to current systems based on customer needs.Documentation:&middot; Maintain accurate records of installations, service calls, and customer interactions.&middot; Provide detailed reports on system performance and any issues resolved.Collaboration:&middot; Work closely with sales and project management teams to ensure customer requirements and specifications are met.&middot; Participate in team meetings and training sessions to stay updated on the latest technologies and industry trends.Requirements<ul><li>High school diploma or equivalent; technical certification in electronics, telecommunications, or a related field is preferred.</li></ul>Work ExperienceTechnical Experience:<ul><li>2-5 years of experience in home automation, electrical work, or a related technical field, demonstrating hands-on expertise in installation and maintenance.</li></ul>Systems Knowledge:<ul><li>Familiarity with various home automation systems and technologies, such as smart lighting, security systems, HVAC controls, and entertainment systems.</li></ul>Installation Skills:<ul><li>Proven experience in the installation and configuration of home automation devices and software, ensuring proper functionality and integration.</li></ul>Troubleshooting Experience:<ul><li>Demonstrated ability to diagnose and troubleshoot technical issues effectively, with a proactive approach to resolving problems.</li></ul>Certifications (Preferred):<ul><li>Relevant technical certifications or training in electronics, home automation systems, or similar areas is advantageous.</li></ul>Job Type: Full-timeWork Location: In person

Home Appliance Technician

FAKHRO MOTORS COMPANY W.L.L

<div>
 
 .
 
 
 
 Role De
 
 
 scription
 
 
 The Showroom Manager will oversee the daily operations of the showroom, ensuring an exceptional customer experience and meeting sales targets. Responsibilities include managing customer service, developing strategies to enhance customer satisfaction, mentoring and leading a team, and ensuring the showroom space is optimized for maximum customer engagement.
 
 
 
 Qualifications
 
 
 
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 Strong skills in Customer Satisfaction, Customer Service, and maintaining high Customer Experience standards
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 Proven experience and expertise in Sales and Showroom management
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 Effective communication, leadership, and team management abilities
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 Demonstrable ability to foster a positive work environment and drive team performance
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 Knowledge of the automotive industry is an advantage
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 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field is preferred
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 </ul>
</div>

Showroom Manager

Al Zayani Commercial Services S.P.C

JOB DESCRIPTIONDEPARTMENT: OFFICE AUTOMATION DIVISIONJOB TITLE: ASST. SERVICE MANAGERREPORTING TO: SERVICE MANAGER<ul><li>Assisting the Service Manager in running a smooth, efficient and profitable operations of the Service Center to ensure customers satisfaction.</li><li>You will assist in preparing the yearly budgets and sales forecast for spare parts and consumables.</li><li>Re-ordering of spares and consumables, while ensuring healthy stock levels at all times.</li><li>Ensure timely issuing and renewing of Maintenance Contract of all products and that all the machines are covered by maintenance contract.</li><li>Strict compliance with all the company policies and procedures.</li><li>Carry out other assignment as instructed, within the nature of your job, as and when required by the Management.</li><li>Perform the jobs of repairing Ricoh photocopiers and facsimile machines.</li><li>Maintain and service all the photocopiers/ fax machines which are covered under the yearly maintenance contract.</li><li>Support customers on their requirements and installations of photocopiers.</li><li>Provide estimate on repair jobs.</li><li>Coordinate on the order of spare parts for Ricoh photocopiers and fax machines.</li><li>Coordinate in obtaining the yearly maintenance contract for photocopiers and fax machines.</li><li>Support the sales executive on the demonstration of the Ricoh photocopiers and machines.</li><li>Support the customers on the requirements and installation of other brands of facsimile machines in future.</li><li>Prepares and follow up quotation of spare parts, Customers or Third Parties (ie. Stationeries).</li><li>Print, scan and save LPO's and approved quotations on the folder as provided for future reference.</li><li>Assist for contract follow up on renewal of AMC's, Lease contracts, out of warranty machines and call basis 1-2 years.</li><li>Prepare and summarize in excel sheet table the orders for spare parts, consumables and supplies.</li><li>Responsible to place urgent orders of spare parts by air (Note: consolidate or combine urgent orders to minimize the shipping cost).</li><li>Coordinate, inform and provide the summary data of items to be ordered to accounts before placing the orders.</li><li>Provide the summary of consumables with the corresponding LPO's or quotations approval to order by an Accounts department responsible to place the order in the portal.</li><li>Responsible for sea reordering of spare parts, consumables and supplies (Note: Check the Roadmap for Air-Sea Consignment for Consumables and PM Parts).</li><li>Responsible to coordinate with RICOH on issues regarding technical and other matters as required.</li><li>Assist on technical issues in the field and workshop.</li><li>Work closely with the Service Department concerning department issues.</li><li>Act as Assistant Technical Manager.</li><li>To assist the Asst. Technical Manager for job scheduling and to update history cards, modification bulletins and field problem reports.</li><li>To report immediately to the Asst. Technical Manager those clients using duplicate toners and consumables and also to monitor the technician's routine service report with proper counter reading.</li><li>To train the Engineering staff about @remote and to monitor trade-in machines that enter in the Engineering department.</li><li>To report to the service dept. any client's requirement for new machines and to update them of AZCS line of models.</li></ul>31. Train on other tasks in AZCS as directed by management.32. Perform other related tasks as assigned by your direct supervisor from time to time.The Company reserves the right to transfer you to a job of a similar nature within the scope of its activities.Work Location: In person

ASST. SERVICE MANAGER

Squishy SCS

Job Title: Customer Service Director Company: Squishy SCS Location: Muharraq, Bahrain Salary: BHD 2.800 per monthJob Type: Full-timeSquishy SCS is seeking an experienced and customer-focused Customer Service Director to lead and enhance our customer support operations. This role is responsible for developing service strategies, improving customer satisfaction, and ensuring a high-quality experience across all customer touchpoints.Key Responsibilities<ul><li>Develop and implement customer service strategies and policies</li><li>Lead, mentor, and manage the customer service team to achieve performance targets</li><li>Monitor and analyze customer service metrics (e.g., response time, resolution rate, customer satisfaction)</li><li>Handle escalated customer issues and ensure timely resolution</li><li>Improve processes to enhance efficiency and customer experience</li><li>Collaborate with other departments to address customer needs and feedback</li><li>Implement training programs to develop team skills and service quality</li><li>Ensure compliance with company standards and service excellence</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or a related field</li><li>Proven experience in customer service management, preferably in a leadership role</li><li>Strong leadership, communication, and interpersonal skills</li><li>Excellent problem-solving and conflict resolution abilities</li><li>Experience with customer service tools and CRM systems</li><li>Ability to analyze data and drive performance improvements</li></ul>Preferred Skills<ul><li>Experience managing large customer service teams</li><li>Strong understanding of customer experience (CX) strategies</li><li>Ability to work in a fast-paced, customer-centric environment</li><li>Multilingual skills are a plus</li></ul>Benefits<ul><li>Competitive salary package</li><li>Leadership role with growth opportunities</li><li>Supportive and collaborative work environment</li></ul>الراتب المدفوع: BD٢٫٨٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Customer Service Director

Contratech WLL

ROLES &amp; RESPONSIBILITIES:<ul><li>Safely transport company personnel, documents, and packages to various locations.</li><li>Perform messenger duties, including delivering and collecting documents, packages, and other items as required.</li><li>Maintain accurate records of deliveries and pickups, including signatures and documentation.</li><li>Conduct routine vehicle inspections and maintenance checks to ensure safe operation.</li><li>Adhere to all traffic laws and regulations and follow company policies.</li><li>Provide excellent customer service while interacting with clients, vendors, and staff.</li><li>Assist with loading and unloading items as needed.</li><li>Plan efficient routes to minimize travel time and costs.</li><li>Report any vehicle issues or accidents to management immediately.</li><li>Maintain cleanliness and organization of the vehicle.</li><li>Pick up and drop off staffs at the assigned time.</li></ul>REQUIREMENTS:<ul><li>2 + years of experience in the relevant field.</li><li>Looking for Bahraini Nationality Only.</li><li>Proven work experience as a driver, messenger, or in a similar role.</li><li>Knowledge of local traffic laws and regulations.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work flexible hours, including evenings and weekends if required.</li><li>Experience in the Construction Field Preferred.</li><li>Basic mechanical knowledge is a plus.</li><li>Good communication skill.</li></ul>Job Type: Full-timePay: BD350.000 - BD400.000 per monthWork Location: In person

Urgent Hiring - Driver - Bahraini

Computer World S.P.C.

Network EngineerLocation: Bahrain - Locally Available Candidates | Experience: 1+ year |About the Role: We are looking for a proactive Network Engineer to support and maintain our IT network and communication infrastructure.Key Responsibilities:<ul><li>Support desktops, laptops, printers, and network devices</li><li>Respond to service requests and incidents (remote or on-site)</li><li>Configure and maintain network and communication systems</li><li>Ensure compliance with cybersecurity standards</li><li>Troubleshoot and resolve IT infrastructure problems</li><li>Assist in ad-hoc projects as needed</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT or related field</li><li>Minimum 1 year IT support experience</li><li>Strong technical troubleshooting skills</li><li>Good command of English (written &amp; spoken)</li><li>Professional, user-friendly, and flexible attitude</li></ul>Preferred:<ul><li>IT certifications (Server, Virtualization, Network)</li><li>Customer service experience</li><li>Strong communication and multitasking abilities</li></ul>Job Types: Full-time, Permanent, ContractPay: BD500.000 per month

Network Engineer

Explore 228+ Field service rep in Bahrain this April. Find roles across top companies and apply now to boost your career.