business development representative.

call center agent position Jobs in Alexandria

call center agent position

french+english bilingual customer service representative Jobs in Alexandria

sales representative

customer service representative

TalentPop App

<div>
 <em>
  If you're looking for a role where your language skills can make a real difference, we have the perfect opportunity for you.
  <br/>
  <br/>
 </em>
 We're seeking a Frrench+English Bilingual Customer Service Representative to join our remote team and act as a vital link between our brand and our French-speaking customers.
 <br/>
 <br/>
 In this role, you'll be a trusted voice, providing solutions and clear information via both voice calls and live chat. This isn&rsquo;t just about transactions; it's about building trust and ensuring every customer feels heard and valued.
 <br/>
 <br/>
 What You'll Be Doing
 <br/>
 <br/>
 <ul>
  <li>
   Provide excellent support: Deliver prompt and friendly service in French and English, handling a variety of customer questions and issues.
  </li>
  <li>
   Troubleshoot and resolve: Use your problem-solving skills to calmly find effective solutions for customers.
  </li>
  <li>
   Document interactions: Maintain accurate records of all customer communications to ensure seamless service.
  </li>
  <li>
   Contribute to improvement: Share customer feedback and insights to help us enhance our processes and products.
  </li>
  <li>
   Collaborate effectively: Work as a key member of our remote team, staying aligned on goals and priorities.
   <br/>
   <br/>
  </li>
 </ul>
 What We're Looking For
 <br/>
 <br/>
 <ul>
  <li>
   Language Skills: Complete fluency in French and English (both written and spoken).
  </li>
  <li>
   Experience: At least 1 year of remote bilingual customer service experience, preferably in e-commerce, tech support, or a contact center.
  </li>
  <li>
   Tech Proficiency: Familiarity with customer support platforms like Zendesk, Gorgias, or Shopify is a plus.
  </li>
  <li>
   Soft Skills: You are a patient, detail-oriented person with a genuine desire to help others.
  </li>
  <li>
   Work Style: You can work independently and communicate clearly with a remote team.
   <br/>
   <br/>
  </li>
 </ul>
 Tools You'll Need
 <br/>
 <br/>
 <ul>
  <li>
   A personal PC or laptop with an i5 processor or higher.
  </li>
  <li>
   A stable internet connection with a minimum of 15 Mbps upload and download speeds.
  </li>
  <li>
   A quiet, professional workspace for calls.
   <br/>
   <br/>
  </li>
 </ul>
 What We Offer
 <br/>
 <br/>
 <ul>
  <li>
   Permanent remote work: Enjoy the freedom of working from home full-time.
  </li>
  <li>
   Competitive pay: We offer a great wage with annual reviews.
  </li>
  <li>
   Paid time off: Take the time you need to rest and recharge.
  </li>
  <li>
   Health stipend: We provide a monthly stipend to support your well-being.
  </li>
  <li>
   Performance bonuses: Your hard work will be rewarded with performance-based bonuses.
  </li>
  <li>
   Supportive culture: Join a team that values fairness, open communication, and your professional growth.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ready to make a real impact with your language skills? We're excited to learn more about you.
 </strong>
</div>


French+English Bilingual Customer Service Representative

Sutherland

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>02-09-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF39839U</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li><br>
</ul>
<p></p><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Call Center Agent Position

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>02-09-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF39840U</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li><br>
</ul>
<p></p><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Call Center Agent Position - Sutherland

nsave

<div><h1 class="jobSectionHeader"><b>Customer Support Operations</b></h1><p>
At nsave, we&rsquo;re building a new kind of fintech focused on transforming the way underserved communities manage and grow their wealth. We&rsquo;re looking for an outstanding Customer Support Operator to join our growing team and play a pivotal role in supporting our users and shaping the customer experience.<br>
<br>
<b> This is a full-time role based in Egypt</b><br>
<b>️ This is a night shift position. Hours are 16:00 - 00:00 with a rotational Sunday shift.</b></p><h1 class="jobSectionHeader"><b>
About the role:</b></h1><p>
Customer Support Operations at nsave means that you&rsquo;ll be on the front lines of our user experience. You&rsquo;ll support our customers with empathy and clarity, identify friction points in our product and processes, and work with cross-functional teams to drive continuous improvement. You will be responsible for:</p><h3 class="jobSectionHeader"><b><br>
Customer interaction &amp; support:</b></h3><ul><li>
Serve as a primary point of contact for customer inquiries, delivering timely, accurate, and empathetic support</li><li>
Investigate and resolve issues, working with internal tools, partners, and stakeholders to unblock users</li><li>
User feedback/product improvement</li></ul><ul><li>
Identify patterns in support requests and proactively flag areas of friction or confusion</li>
Share insights from customer feedback to inform product and operations improvements<br>
<li>
</li></ul><h3 class="jobSectionHeader"><b>
Operational processes:</b></h3><ul><li>
Help document and improve operational processes and workflows</li><li>
Create and maintain internal knowledge resources and standard operating procedures</li><li>
Identify inefficiencies and propose changes to improve scalability and consistency</li>
Collaborate cross-functionally to test and refine new features and processes<br>
<li>
</li></ul><h3 class="jobSectionHeader"><b>
What We're Looking For:</b></h3><ul><li>
You have previous experience in fintech and have the fundamental understanding of fintech and the payment infrastructure.</li><li>
You&rsquo;ve used Intercom (or similar tools) and can support users with clarity and empathy</li><li>
You spot patterns, share insights, and take ownership of continuous improvement</li><li>
You write well and communicate with both warmth and precision</li><li>
You think critically, learn fast, and don&rsquo;t need to be told the same thing twice</li>
You follow processes but aren&rsquo;t afraid to challenge or improve them when needed<br>
<li>
</li></ul><h1 class="jobSectionHeader"><b>
About nsave:</b></h1><p>
nsave is a fintech company with offices in London and Geneva, founded by Amer Baroudi and Abdallah AbuHashem. Our mission is to protect and grow the wealth of the financially excluded by offering safeguarded hard currency accounts and investment tools tailored to individuals in distressed economies. We use compliance-by-design principles and proprietary technology to provide secure, reliable services for people from regions where inflation is high and local banking systems are unstable.</p><p>
To date, we&rsquo;ve raised $22 million in funding from top investors such as Sequoia Capital, Y Combinator, and SV Angel&mdash;and we&rsquo;re just getting started. Join us on our journey to build something exceptional.</p><p>
 Learn more at: www.nsave.com</p></div>

Customer Support Operations - Egypt

DreamPort

<p>Sales Agent &ndash; Call Center (Alexandria)</p><p>We&rsquo;re hiring experienced Travel Sales Agents to work from a co-working space in Alexandria.</p><p>Role:</p><p>Handle travel inquiries, sell airline tickets and tour packages, and close sales using booking systems for US based Residents.</p><p>Requirements:</p><ul><li>Call center experience (required)</li><li>Travel sales experience (preferred)</li><li>Advanced English (Required)</li></ul><p>What We Offer:</p><ul><li>Unlimited commission-based salary in US dollars (average ~$1,000/month)</li><li>Ongoing support and career growth</li><li>Work with a global travel company (20+ years)</li></ul><p>Alexandria | Full-time</p><p>if you're interested Kindly send a 1 to 2 mins voice note Via whatsapp introducing yourself and your previous experience to +201277958296 / +201503267711</p><p>Job Types: Full-time, Permanent, Contract</p><p>Pay: E&pound;50,000.00 - E&pound;100,000.00 per month</p>

Sales Travel Agent

Concentrix

<p></p><div><p>Job Title:
</p>Spanish B2B Sales Development Specialist
<p></p><p>Job Description
</p>The Associate Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
</li><li>Provide accurate weekly/ monthly/ quarterly sales forecast
</li><li>Mastery of product knowledge and technical understanding of services to assess client requirements
</li><li>Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
</li><li>Manage external competitive pressures and handle objections to retain customers or win new customers
</li><li>Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound
</li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects
</li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured
</li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
</li><li>Work with a team and report directly to a Sales Manager
</li></ul><p></p><p>Location:
</p>EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
<p></p><p>Language Requirements:
</p>English, Spanish (Required)
<p></p><p>Time Type:
</p>Full time
<p><b>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div><p></p>

Spanish B2B Sales Development Specialist

Knowledge City, LLC

<p>Job Description</p><p>About the Company<br/>KnowledgeCity has been a leader in the eLearning industry for over 18 years, offering studio-prodced online training and an advanced Learning Management System (LMS). We deliver measurable results and robust ROI for our clients, earning a reputation for top-quality products and exceptional customer service. Our mission is to help companies worldwide achieve training goals and compliance standards with ease and efficiency, fostering growth and development within organizations.</p><p>Position Overview<br/>We are currently seeking an organized and results-driven Business Development Representative to support our outbound sales efforts and contribute directly to pipeline growth. This role is essential to driving top of-funnel activity by identifying, engaging, and booking meetings with high-quality leads for our Sales teams. You will be responsible for executing outreach campaigns, following up with prospects, and maintaining a consistent flow of qualified meetings to keep the pipeline active and growing. The ideal candidate has a proven track record of consistently booking qualified meetings through outbound prospecting, with deep expertise in LinkedIn outreach strategies and a strong understanding of SaaS B2B sales fundamentals. They thrive in fast-paced environments and know how to drive meaningful pipeline growth.</p><p>Responsibilities</p><ul><li>Execute outbound outreach campaigns primarily through LinkedIn and email.</li><li>Use LinkedIn Sales Navigator to identify and engage with ideal target prospects.</li><li>Craft personalized and compelling outreach messages tailored to buyer personas.</li><li>Manage and update lead information and outreach activities in the CRM.</li><li>Book qualified meetings and product demos for Sales teams.</li><li>Meet or exceed KPIs focused on meetings booked.</li><li>Conduct account-level and industry research to support targeting efforts.</li><li>Maintain a clean and organized pipeline of prospects and active conversations.</li></ul><p>Required Experience and Skills:</p><ul><li>2+ years of experience in outbound B2B business development, with a focus on LinkedIn and email outreach.</li><li>Hands-on experience using LinkedIn Sales Navigator for prospecting.</li><li>Proven ability to generate qualified leads and book meetings for Account Executives.</li><li>Excellent written communication skills with an emphasis on clarity and personalization.</li><li>Proficiency in CRM platforms like HubSpot, Salesforce, or similar tools.</li><li>Familiarity with email outreach tools (e.g. Apollo).</li><li>Highly organized, self-driven, and results oriented.</li><li>Comfortable working with KPIs such as outreach volume and meetings booked.</li><li>Ability to work independently in a remote environment.</li></ul><p>Benefits:</p><ul><li>Paid time off and a supportive team environment.</li><li>Opportunities for professional growth through access to training materials and company courses.</li></ul><p>Join Our Team:</p><p>If you're driven by curiosity, eager to tackle challenges, and ready to make an impact in the fast-evolving E-Learning space, we'd love to hear from you. Join KnowledgeCity and help us make the world more professional and better!</p><p>Job Type: Full-time</p>

Business Development Representative.

Explore 42+ Customer service representative in Alexandria this March. Find roles across top companies and apply now to boost your career.