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customer service specialist Jobs in Alexandria

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customer success specialist Jobs in Alexandria

customer success specialist

customer service representative

Sutherland

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>03-10-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF40734Z</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li>
</ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Customer Service Representative

Concentrix

<div>
 <p>
  Concentrix Alexandria is Hiring fluent English and French and German Speakers
 </p>
 <p>
  Apply through the link or text me on 01080017647
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
  Salary 20k + gross for Englis
 </p>
 <p>
  hSalary 30K+ gross for Frenc
 </p>
 <p>
  hSalary 40K+ gross for Germa
 </p>
 <p>
  <br/>
 </p>
 <p>
  n
  <br/>
  Work Location Smouha Fawzy Moaz Street - Matajer Ma
 </p>
 <p>
  <br/>
 </p>
 <p>
  ll
  <br/>
  Detai
 </p>
 <p>
  ls:- Transportation provided 24/7 ( door to door for girls from 9 PM to 6
 </p>
 <p>
  Am)- Social and medical insurance (Fully Cover
 </p>
 <p>
  ed)- Paid Training and overt
 </p>
 <p>
  ime- All Shifts are rotational 2 days off per week NO FIXED SHIFTS OR FROM H
 </p>
 <p>
  <br/>
 </p>
 OME
</div>


<div>
 <p>
  <strong>
   Join Our Dynamic Team as a CS Technical Support Representative
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you passionate about helping others and solving problems? We're looking for a dedicated and customer-oriented individual to join our growing team in Alexandria - Smouha. As a CS Technical Support Representative, you'll have the opportunity to make a real impact by providing exceptional support to our valued customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll do:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Be the customer's champion: Offer top-notch technical support via phone, email, and live chat.
 </p>
 <p>
  Solve problems with a smile: Resolve customer inquiries, technical issues, and concerns efficiently and effectively.
 </p>
 <p>
  Guide customers to success: Provide clear instructions and troubleshooting steps to help customers solve problems independently.
 </p>
 <p>
  Be part of a winning team: Collaborate with our team to resolve complex issues and ensure customer satisfaction.
 </p>
 <p>
  Stay ahead of the curve: Keep up-to-date on product knowledge and industry trends.
 </p>
 <p>
  What we're looking for:
 </p>
 <p>
  <br/>
 </p>
 <p>
  Fluency in English: Excellent communication skills in English (B2-C1) are essential.
 </p>
 <p>
  Customer service experience: At least 0-6 months of experience in customer service or a related field.
 </p>
 <p>
  A graduate degree is preferred.
 </p>
 <p>
  Commitment and flexibility: Ability to commit to a full-time role and 24/7 rotational shifts.
 </p>
 <p>
  Why choose us:
 </p>
 <p>
  <br/>
 </p>
 <p>
  A supportive team: Work alongside a dynamic and collaborative team.
 </p>
 <p>
  Opportunities for growth: We offer opportunities for professional development and career advancement.
 </p>
 <p>
  Competitive compensation: Enjoy a competitive salary and benefits package.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ready to make a difference? Apply now and become a part of our growing team!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  #JobOpening #CustomerSupport #TechnicalSupport #ITSupport #HelpDesk #CustomerService #Alexandria #Egypt #Hiring #TechJobs #CareerOpportunities
 </p>
</div>


Customer Service Specialist

City of Tulsa

<div>
 QUALIFICATIONS: Graduation from high school or possession of a General Educational Development Certificate (GED), three (3) years of general office experience involving high volume customer contact, preferably as a City customer account representative, City of Tulsa utility information system data entry proficiency, or an equivalent combination of training and experience per Personnel Policies and Procedures, Section 100.
 <br/>
 <br/>
 HOURS: Monday - Friday, 8:00 AM - 5:00 PM
 <br/>
 <br/>
 LOCATION: Finance, 175 E 2nd St. 2nd Floor (SA)
 <br/>
 <br/>
 Pay Scale: Click for OFFICIAL AND TECHNICAL pay scale
</div>


INTERNAL LISTING -CUSTOMER ACCOUNT REPRESENTATIVE II

<div>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We are looking for a proactive and customer-focused
  <strong>
   Customer Support Specialist
  </strong>
  to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities.
  </strong>
 </p>
 <ul>
  <li>
   Provide first-line support to business clients via email, chat, or phone
  </li>
  <li>
   Manage and resolve B2B inquiries related to orders, accounts, and system usage
  </li>
  <li>
   Collaborate with internal teams to ensure timely and accurate responses
  </li>
  <li>
   Document all customer interactions and feedback within the system
  </li>
  <li>
   Handle escalations professionally and ensure service-level targets are met
  </li>
  <li>
   Support process improvements and contribute to continuous service enhancement
  </li>
  <li>
   Participate in digital transformation initiatives and adoption of new tools
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Minimum 1&ndash;2 years of experience i
   <strong>
    n customer service, helpdesk, or shared service suppo
   </strong>
   rt (B2B experience preferred).
  </li>
  <li>
   <strong>
    Proficient in English and Arabic (both written and verbal
   </strong>
  </li>
  <li>
   Strong communication and problem-solving skills
  </li>
  <li>
   Comfortable working in a fast-paced, multicultural environment.
  </li>
  <li>
   Willing to work on
   <strong>
    a 9 months contract bas
   </strong>
   is.
  </li>
 </ul>
</div>


ARABIC SUPPORT - Work From Home

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>03-16-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF39839U</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p><br>
<p></p><p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p><br>
<p></p><p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li><br>
</ul>
<p></p><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p><br>
  <p> </p><p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>Additional information</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Costumer Service Representative- French

Regus

<div>
 <strong>
  Customer Services Executive
  <br/>
  <br/>
 </strong>
 This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:
 <br/>
 <br/>
 <ul>
  <li>
   Give our customers and their guests a warm and friendly welcome, every day.
  </li>
  <li>
   Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
  </li>
  <li>
   Above all, help your customers and colleagues have a great day at work.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Can Do For You
  <br/>
  <br/>
 </strong>
 You are reading the right advert if you are looking for:
 <br/>
 <br/>
 <ul>
  <li>
   A fun, challenging and rewarding career.
  </li>
  <li>
   Award-winning induction training and excellent ongoing learning and development.
  </li>
  <li>
   Fantastic promotion prospects.
  </li>
  <li>
   Generous, achievable incentives and sociable hours.
  </li>
  <li>
   Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 What really matters is that you&rsquo;ve got the right mindset. We&rsquo;ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
 <br/>
 <br/>
 <ul>
  <li>
   Great communication skills and a love of interacting with people.
  </li>
  <li>
   A positive, outgoing and can-do attitude.
  </li>
  <li>
   The ability to take direction, learn new skills and apply them with confidence.
  </li>
  <li>
   The motivation to be your best every day - and the determination to be even better tomorrow.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About IWG
  <br/>
  <br/>
 </strong>
 With almost 4,000 tech-enabled, sustainable and inspiring locations across the world, we&rsquo;re already seven times the scale of our nearest competitor - and continuing to grow. We&rsquo;re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
 <br/>
 <br/>
 We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral - which we achieved in 2023.
 <br/>
 <br/>
 We know we can only succeed if we give all our people every opportunity to shine. That&rsquo;s why so many of our most senior leaders started their careers in our centres.
 <br/>
 <br/>
 So don&rsquo;t hesitate. Apply today - and let&rsquo;s work together to help millions of people have a great day at work.
</div>


Customer Service Executive

Explore 41+ Customer service representative in Alexandria this March. Find roles across top companies and apply now to boost your career.

41 customer service representative jobs In Alexandria

Customer Service Representative

Customer Service Representative

Customer Service Specialist

INTERNAL LISTING -CUSTOMER ACCOUNT REPRESENTATIVE II

ARABIC SUPPORT - Work From Home

Costumer Service Representative- French

Customer Service Executive