customer service & phone sales representative Jobs in Alexandria

customer service & phone sales representative

customer service sales manager Jobs in Alexandria

customer service sales manager

inside sales representative Jobs in Alexandria

inside sales representative

customer service representative

QuickfirmX

We are hiring on behalf of our trusted partner TTEC, a global leader in customer experience solutions. This is your chance to join one of the top international call centers in Egypt and build a long-term, rewarding career in customer support.About the Role &ndash; What You Will DoAs a Dutch Speaker &ndash; Customer Service Representative (CSR 1) at TTEC, you&rsquo;ll be the first point of contact for customers, providing professional assistance and ensuring a positive experience with every interaction. You&rsquo;ll handle customer communications through calls, chats, or emails, helping them with inquiries and resolving issues efficiently.Your main responsibilities include:<ul><li>Handling incoming customer communications promptly and professionally.</li></ul><ul><li>Understanding customer needs and delivering accurate, helpful solutions.</li></ul><ul><li>Conducting research using internal tools to resolve product or account-related issues.</li></ul><ul><li>Documenting interactions and ensuring accurate follow-ups when necessary.</li></ul><ul><li>Working collaboratively with your team to maintain high-quality service standards.</li></ul><ul><li>Performing your duties in rotational shifts (24/7) with professionalism and consistency.</li></ul>This position requires strong communication skills, patience, and the ability to deliver excellent customer experiences. You&rsquo;ll receive full training and continuous support to help you succeed and grow in your role.Requirements * Language Skills: Dutch level C1 and English level B1.<ul><li>Experience: Minimum 6 months in a call center (customer service or related field).</li></ul><ul><li>Education: Graduates and dropouts are both welcome to apply.</li></ul><ul><li>Excellent communication and problem-solving skills.</li></ul><ul><li>Ability to work flexible, rotational shifts.</li></ul>Benefits<ul><li>Attractive Salary: 57,500 EGP Gross.</li></ul><ul><li>Transportation: Available after 9 PM (door-to-door service for females).</li></ul><ul><li>Social Insurance provided.</li></ul><ul><li>Work Location: Maadi, Cairo, Egypt (Postal Code: 11431).</li></ul><ul><li>Working Hours: 8 hours + 1-hour break.</li></ul><ul><li>Days Off: 2 days weekly.</li></ul>Why Join TTEC?At TTEC, you&rsquo;ll join an international team that values collaboration, growth, and continuous learning. You&rsquo;ll benefit from professional training, a supportive environment, and real career advancement opportunities in one of the world&rsquo;s leading BPO companies.If you&rsquo;re fluent in Dutch, confident in English, and looking for a stable, high-paying career, apply today through QuickfirmX &ndash; Egypt&rsquo;s #1 Platform for Call Center Jobs &ndash; and start your journey with TTEC!Apply Now via QuickfirmX &ndash; The First Call Center Platform in Egypt.Job Type: Full-timePay: E&pound;57,000.00 per month

Dutch Speaker – Customer Service Representative

Clean Badket

We&rsquo;re looking for a Customer Service &amp; Sales Representative (Remote Position) to join our growing team specialized in nail care products and professional nail training services Responsibilities:<ul><li>Communicate with clients via phone and WhatsApp.</li><li>Provide information about products and training courses.</li><li>Follow up with customers after purchase or booking to ensure satisfaction.</li><li>Achieve monthly sales targets.</li></ul>Work Details:<ul><li>Remote position (work from home)</li><li>Shift-based schedule (morning/evening shifts)</li></ul>Requirements:<ul><li>Excellent communication skills and a polite, professional attitude.</li><li>Experience in customer service or sales (preferably in beauty or cosmetics).</li><li>Good knowledge of WhatsApp, CRM tools, and spreadsheets.</li><li>Punctual, organized, and team-oriented.</li></ul>Job Type: Full-timePay: E&pound;10,000.00 - E&pound;15,000.00 per month

Customer Service & Phone Sales Representative

Concentrix

<div><div><div>Customer Service and Support
</div><div><div><div>Location</div>
<div>Alexandria, Egypt</div></div></div><div></div><div><div> 
</div>Job Title:
Associate, Customer Acquisition
Job Description
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.<ul><li>
Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities</li><li>
Provide accurate weekly/ monthly/ quarterly sales forecast</li><li>
Mastery of product knowledge and technical understanding of services to assess client requirements</li><li>
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage</li><li>
Manage external competitive pressures and handle objections to retain customers or win new customers</li><li>
Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound</li><li>
Work with your team and management to provide a professional experience during all interactions with customers and prospects</li><li>
Maintain the customer management system (CRM) to ensure all relevant data is captured</li><li>
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts</li><li>
Work with a team and report directly to a Sales Manager</li></ul>
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div></div></div><div></div>

Associate, Customer Acquisition

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
At Amazon, our mission is to be Earth&rsquo;s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We&rsquo;re making history and the good news is that we&rsquo;ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it&rsquo;s making sure we put smiles on customer&rsquo;s faces. 
 
Key job responsibilities 
As a Delivery Station Customer Service Agent, you will be responsible for: 
<ul><li>Communicating with customers directly on the telephone.</li><li>Empathizing, earning the trust and instilling confidence with the customer their issue can be resolved.
</li><li>Deep diving with the customer to remove barriers for delivery and providing accurate information with the expectations of delivery.</li><li>Providing exceptional attention to detail on every case and issue.</li><li>Proactively finding solutions to problems with limited guidance.</li><li>Establishing and cementing strong collaborative working relationships with multiple workgroups within station. Through face-to-face communication and virtual correspondence.</li><li>Communicating effectively with senior leadership to highlight barriers and form solutions.</li><li>Working confidently at pace with multiple online platforms and tech systems.</li><li>Working in a fast-paced environment, within a restricted time frame.</li><li>Working a Full-Time (40+ hours per week) schedule
</li><li>Work in an environment where the noise level varies and can be loud (hearing protection will be provided) 
</li></ul> 
 
 
A day in the life 
You&rsquo;ll be based at one of our last-mile delivery warehouses, where Amazon&rsquo;s leading logistics system operates. As orders are dispatched out on road for delivery, the DSL team will action parcels which have failed delivery. Receiving correspondence from Customer Service or our Delivery Service Partners (DSPs), you will reach out to the customer to update them on their failed or potential to fail delivery, deep dive to resolve the issue and work with the customer and DSPs to find a solution to ensure the parcel is delivered same day or on the next attempt. 
Within the logistics station, the DSL team are the only team who can connect to the customer directly. You are an integral part of the station and key to the resolution of delivery issues and connecting parcels with our customers. 
 
About the team 
Our mission is to be Earth&rsquo;s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers&rsquo; happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers&rsquo; most complex issues.
 
Within the DSL team, you will work as part of a nationwide team linked across different delivery sites throughout Egypt. We are dedicated to the very highest of standards in providing a first class delivery service and ensuring continued trust in all Amazon customers. 
 
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company</li><li>Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity</li><li>Experience with Microsoft Office including Outlook, Word, and Excel</li><li>Speak, write, and read fluently in English, and have the ability to take direction in English</li><li>Speak, write, and read fluently in Arabic</li><li>Advanced and adaptable interpersonal communication skills.</li><li>Familiarity and IT proficiency with multiple web browsers, data base searching and instant messenger tools.</li><li>Effective communication skills and the ability to build enduring professional relationships.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions</li><li>Experience in an operational environment, such as logistics, retail, hospitality, or customer service</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Delivery Station Liasion, DSL

Al-Mansour Automotive

<div>
 
 
 Role Summary:
 
 
 
 
 
 
 As a Client Experience Executive, you will be the face of the company within the showroom, responsible for delivering an exceptional customer experience from first contact through post-sale follow-up. This role blends sales expertise with a customer-centric approach, ensuring every visitor receives personalized attention and a seamless journey.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Sales &amp; Consultation:
 
 
 <ul>
 <li>
 Welcome and engage showroom visitors, understanding their needs and preferences.
 </li>
 <li>
 Provide detailed product information, demonstrations, and test drive coordination.
 </li>
 <li>
 Guide customers through the sales process, including financing and delivery options.
 </li>
 </ul>
 
 
 
 
 
 Customer Experience Journey:
 
 
 <ul>
 <li>
 Ensure a smooth and memorable customer journey from entry to post-purchase.
 </li>
 <li>
 Follow up with clients after visits and purchases to ensure satisfaction and gather feedback.
 </li>
 <li>
 Resolve customer concerns promptly and professionally, escalating when necessary.
 </li>
 </ul>
 
 
 
 
 
 Showroom Operations:
 
 
 <ul>
 <li>
 Maintain showroom presentation standards and ensure all vehicles and materials are display-ready.
 </li>
 <li>
 Support inventory management and coordinate with logistics for vehicle availability.
 </li>
 <li>
 Assist in organizing showroom events and client engagement activities.
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Reporting:
 
 
 <ul>
 <li>
 Work closely with sales, service, and marketing teams to align on customer experience goals.
 </li>
 <li>
 Track customer interactions and feedback using CRM tools.
 </li>
 <li>
 Provide regular reports on customer satisfaction, sales performance, and improvement opportunities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred).
 </li>
 <li>
 1&ndash;3 years of experience in automotive sales or customer-facing roles.
 </li>
 <li>
 Excellent spoken English
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Proficiency in CRM systems and Microsoft Office Suite.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 
 
 
 <ul>
 <li>
 Passion for customer service and relationship building.
 </li>
 <li>
 Sales-driven with a consultative approach.
 </li>
 <li>
 Detail-oriented and organized.
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment.
 </li>
 </ul>
 
 
</div>

Client Experience Executive – Showroom

British Council

<div>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
 
 
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
 
 
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021&ndash;22 we reached 650 million people. 
Join Our Team as a Customer Service and Sales Officer in Alexandria,Egypt 
We are looking for a motivated and customer-focused individual to join our team as a Customer Service and Sales Officer. In this role, you will represent the British Council as our ambassador, delivering a seamless and professional experience to customers and students. You will handle enquiries related to our English language and Examination services, ensuring that all interactions meet our high standards and contribute to our customer satisfaction goals. 
Your primary responsibility will be to support day-to-day customer service operations by responding to enquiries through various channels including email, phone, social media, and in person. You will provide accurate information, manage expectations, and ensure that all customer interactions reflect our brand values. You will also be responsible for maintaining up-to-date customer records, supporting registration and reception duties, and contributing to customer feedback initiatives. 
In addition to customer service, you will play a key role in driving sales. You will be accountable for meeting individual sales targets, building rapport with prospective customers, and guiding them through the journey from enquiry to enrolment. This includes making outbound calls, following up with leads, and maximizing conversion rates by effectively communicating the benefits of our services. You will also support cross-selling and up-selling opportunities and re-engage with lapsed customers. 
You will work closely with the Teaching Centre and Exams teams to support registration, payment processing, and data entry. Your responsibilities will include managing customer payments, ensuring compliance with financial procedures, and supporting the delivery of exams and teaching services. You will also help manage social media enquiries and contribute to improving the overall customer experience. 
This role requires flexibility, as our Customer Service and Sales team operates five days a week, including evenings and weekends. Working hours may vary based on demand and activity schedules. 
To be successful in this role, you should have a B2 level of written and spoken English, a higher diploma or equivalent professional experience, and a strong background in customer service and sales. You should be a fast learner with a passion for helping customers, a self-motivated attitude, and a results-driven approach. Experience with CRM systems and relevant qualifications in customer service or sales would be an advantage. 
If you are enthusiastic about delivering excellent service and contributing to a dynamic team, we encourage you to apply and be part of the British Council&rsquo;s mission to connect people through education and cultural exchange. 
Further Information 
Role: Customer Services and sales Officer
 
Number of positions: 1
 
Pay Band: PB H/4
 
Monthly Gross Salary: EGP 13,333.33
 
Location: Alexandria, Egypt
 
Contract type: 1 year fixed term contract
 
Closing date: 19th October 2025
 
Other: This role is open to candidates who have the legal right to work and are based in Egypt. 
*Please note that all applications should be submitted only in English.
 
*It is advisable to apply in advance to avoid any technical issues at the last moment. 
A connected and trusted UK in a more connected and trusted world. 
Equality , Diversity, and Inclusion (EDI) Statement 
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. 
The British Council is committed to safeguarding children, young people and adults who we work with. 
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. 
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity &amp; criminal record checks in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children. 
If you have any problems with your application please email askhr@britishcouncil.org 
Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our &lsquo;ASK HR&rsquo; email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.</div>

Customer Service and Sales Officer 1

Coca-Cola Europacific Partners

<div><div>We are Coca-Cola Europacific Partners (CCEP) &ndash; a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world&rsquo;s most loved drinks. We are a global business and one of the leading consumer goods companies in the world.</div>
<div>
Location: Albury / Wodonga 
Contract: Finish date end of January 2026</div><div>
Start Date: ASAP 
Hours: 18 hours per week
 
Roster: 3 days per week (Monday, Thursday &amp; Friday)</div><div></div><div>
Looking to earn extra cash this summer?
</div>Love being on the move and working independently?
This is your chance to join one of the world&rsquo;s most iconic brands!
We&rsquo;re on the lookout for energetic, customer-focused individuals to help keep our legendary beverages stocked, visible, and looking great in stores across Albury / Wodonga region.
Why You&rsquo;ll Love This Role<ul><li>
Active &amp; hands-on &ndash; perfect for those who enjoy physical work</li><li>
Customer-facing &ndash; build relationships and represent CCEP with pride</li><li>
Autonomy &ndash; take ownership of your route and make it your own</li><li>
Summer vibes &ndash; earn extra income while enjoying a flexible schedule</li></ul>
What You&rsquo;ll Be Doing<ul><li>
Stocking and presenting our cold drink range in fridges and aisles</li><li>
Ensuring displays match national planograms</li><li>
Merchandising to high standards in both supermarkets and independent outlets</li></ul>
What&rsquo;s In It for You<ul><li>
Attractive pay + mileage allowance</li><li>
Full training provided</li><li>
&#65039; No weekend work &ndash; enjoy your summer weekends off!</li></ul>
What You&rsquo;ll Need<ul><li>
A valid Australian driver&rsquo;s licence</li><li>
Reliable, registered, and insured vehicle</li><li>
Australian work rights</li><li>
Ability to lift up to 18kg of stock</li></ul>
Our Hiring Process<ul><li>
Quick phone chat</li><li>
Interview</li><li>
Time in trade with our Sales Team</li><li>
Pre-employment checks (medical, work rights, references)</li></ul>
Apply Now!
We may close applications early if we receive a strong pool of candidates &ndash; so don&rsquo;t wait!
At CCEP, we&rsquo;re committed to creating a diverse, inclusive, and safe workplace. If this role sounds like a fit but you&rsquo;re unsure about meeting all the criteria, we still encourage you to apply &ndash; we&rsquo;d love to hear from you.
<div>We are Coca-Cola Europacific Partners (CCEP) &ndash; a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world&rsquo;s most loved drinks. 
We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. 
From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognize we&rsquo;ve got some way to go, but we&rsquo;ll get there with the support of our people. It&rsquo;s them who drive our future growth.</div></div>

Merchandiser - Albury / Wodonga

Explore 71+ Customer service representative in Alexandria this November. Find roles across top companies and apply now to boost your career.