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senior service sales engineer Jobs in Doha

senior service sales engineer

customer service representative

International Medical Company

Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills and a strong ability to engage with customers effectively. This role is crucial in ensuring customer satisfaction and loyalty through exceptional service. The representative will handle inquiries, resolve issues, and promote our products and services.Duties<ul><li>Respond to customer inquiries via phone, email, and live chat with professionalism and courtesy.</li><li>Provide accurate information regarding products, services, and policies.</li><li>Handle complaints and resolve issues efficiently while maintaining a positive customer experience.</li><li>Perform data entry tasks accurately to maintain up-to-date customer records.</li><li>Engage in upselling opportunities by identifying customer needs and recommending suitable products or services.</li><li>Collaborate with team members to improve service delivery and address common customer concerns.</li><li>Maintain a thorough understanding of company offerings to provide informed assistance.</li></ul>Requirements<ul><li>Proven experience in a customer service role is preferred.</li><li>Strong communication skills in both English and Arabic; multilingual candidates are highly desirable.</li><li>Excellent phone etiquette and interpersonal skills to interact effectively with customers.</li><li>Proficient in data entry with attention to detail for accurate record keeping.</li><li>Strong analytical skills to assess customer needs and provide tailored solutions.</li><li>Ability to work well under pressure while maintaining a positive attitude.</li><li>A proactive approach to problem-solving and the ability to work independently as well as part of a team. If you are passionate about delivering exceptional customer service and meet the above requirements, we encourage you to apply for this exciting opportunity!</li></ul>Job Type: Full-timePay: QAR4,000.00 per month

Customer Service Representative (Arabic)

Shater Abbas Restaurants

Job Description:We are looking for enthusiastic and professional individuals to join our call center team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, ensuring that all customer inquiries, concerns, and issues are addressed efficiently.Key Responsibilities:<ul><li>Answering incoming calls from customers and providing accurate information regarding products, services, and policies.</li><li>Handling customer complaints, queries, and requests in a professional and courteous manner.</li><li>Identifying and resolving customer issues in a timely manner, ensuring high customer satisfaction.</li><li>Documenting customer interactions and following up as necessary.</li><li>Upselling or cross-selling company products and services when appropriate.</li><li>Collaborating with other departments to resolve customer issues.</li><li>Meeting individual and team targets for call volume, customer satisfaction, and quality assurance.</li></ul>Qualifications:<ul><li>High school diploma or equivalent (College degree preferred).</li><li>Previous experience in f&amp;b call center.</li><li>Strong verbal and written communication skills.</li><li>Ability to handle challenging customer interactions with professionalism and patience.</li><li>Basic computer skills and proficiency in using call center software.</li><li>Ability to work in a fast-paced environment and multitask effectively.</li><li>Strong problem-solving skills and attention to detail.</li><li>Flexibility to work in shifts, including evenings and weekends.</li></ul>Job Type: Full-timePay: QAR1,500.00 - QAR2,200.00 per month

FEMALE Customer Service Representative - Call Center

Dr Scent Trading

Sales Representative (Female) &ndash; Dr. Scent Qatar (Doha Festival City &amp; Vendome Mall &amp; City Center)At Dr Scent Qatar, we are seeking a qualified female sales representative to help sell and represent our products at our retail stores. The ideal candidate will be a quick learner with strong negotiating skills and an ability to present our offerings in a compelling way.Location: Dr. Scent Shops &ndash; Doha Festival City And Vendome Mall &amp; City CenterSkills and Qualifications:<ul><li>Excellent communication and interpersonal skills (Arabic and English)</li><li>Prior experience in retail or sales is preferred</li><li>Strong customer service abilities</li><li>Knowledge of the products or services being sold</li><li>Sales and negotiation skills</li><li>Ability to work in a fast-paced retail environment</li><li>Basic math and computer skills</li><li>Adaptability and flexibility</li><li>Problem-solving skills</li></ul>Job Type: Full-timeSalary: Up to QAR 5,000.00 + commission. per monthJob Type: Full-timePay: Up to QAR5,000.00 per month

Sales Representative (Female) – Dr. Scent Qatar (Doha Festival City And Vendome Mall & City Center)

Qatar National Bank

<div>Job Purpose Summary: 
The incumbent is primarily responsible to support the Customer Relationship Executives / Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all transactions instructed by the customer are completed in timely, manner handling day to day queries from customer professionally and handling customer in the branch premises.
Essential Duties &amp; Responsibilities by Dimensions: 
A. Shareholder &amp; Financial:<ul><li>Ensure complete support to their respective Customer Relationship Managers and Executives in handling customer day to day queries, complaint handling and timely complaint resolution; enhance customer satisfaction through seamless service delivering to maximize customer profitability and customer acquisition.
</li><li>Strive to be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement purposes.</li><li>Formulate customer retention strategies to minimize attrition and thereby help grow the QNB First customer portfolio.</li><li>Implements KPI's and best practices for Senior Associate, QNB First Customer Service</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li><li>Act within the limits of the powers delegated to the incumbent.</li></ul>
B. Customer (Internal &amp; External):<ul><li>Enhance the Group's image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.</li><li>Ensures high standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB.Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction.</li><li>Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention.</li><li>Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</li><li>Build and maintain strong and effective relationship with branch customers and all other related units of the Group to achieve goals/objectives.</li><li>Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign</li><li>Provide &quot;service excellence&quot; for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers.</li><li>Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges.</li><li>Provide information about suitable products and services offered by the Group and identify cross selling opportunities.</li><li>Enhance the Group's image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.</li><li>To assist customers in all their queries on Bank's product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul> 
C. Internal (Processes, Products, Regulatory):<ul><li>Work with the QNB First Relationship Managers and other managers to identify gaps in the QNB First service and solutions to solve problems that might arise from complaints and difficulties in customer communication</li><li>Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB's published service quality.</li><li>Acceptance of working in shifts that are either morning plus evening or together within the approved timing as per the banks policies
</li><li>Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.</li><li>Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.</li><li>Maintain QNB First customer's personal information data and enquiry list under-control using tracking system(s).</li><li>Maintain QNB First customer service area files, database, records, registers and logs under control.</li><li>Provides authorization requests and downloads as necessary to ensure smooth running of the daily work and to be updated on a regular basis.</li><li>Ensures compliance to internal service quality standards and compliance to audit requirements</li><li>Refer to QNB First Service Manager for any unresolved queries on transactions handled.</li></ul>
Education/Experience Requirements:<ul><li> 
College Diploma OR</li><li>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</li><li>2 years of experience required</li></ul>
Required Special Skills:<ul><li> 
Excellent oral and written communication skills (including report writing) in English and Arabic.</li><li>Good interpersonal and presentation skills.</li><li>Understanding of the relevant laws, regulations, and practices.</li><li>Ability to make decisions and follow through with initiatives.</li><li>Personal integrity and self-management.</li><li>Planning, organising, and analytical ability.</li><li>Results oriented.</li><li>Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.</li></ul></div>

Senior Associate QNB First Customer Service (Qatarization)

Gloria Real Estate

Job Vacancy: Female Indoor Sales Representative (Arabic Speaker)We are looking for a dedicated female Indoor Sales Representative whose primary responsibility is to make calls to potential property owners and clients. This role focuses solely on outbound and inbound phone communication to generate leads and support the sales team.Position: Female Indoor Sales Representative Language Requirement: Native Arabic Speaker Location: DohaKey Responsibilities:<ul><li>Make outbound calls to potential property owners and clients</li><li>Follow up on leads and inquiries via phone</li><li>Qualify prospects and gather necessary information</li><li>Maintain accurate records of calls and client information</li></ul>Requirements:<ul><li>Female native Arabic speaker with excellent communication skills</li><li>Professional and courteous phone manner</li><li>Good organizational skills and attention to detail</li><li>Ability to work independently</li></ul>Benefits:<ul><li>Competitive salary</li><li>Training and development opportunities</li><li>Supportive and dynamic work environment</li></ul>To apply, please send your CV to: mohamedfisl90@gmail.comJob Type: Full-timePay: From QAR4,000.00 per month

Female Indoor Sales Representative

FRIENDS MANPOWER RECRUITMENT

We are currently looking for a - FEMALE RECEPTIONIST to join our teamResponsibilities:<ul><li>Greeting guests/customers</li><li>Manage guest/customer complaints</li><li>Taking messages</li><li>Managing mail, luggage and deliveries</li><li>Perform basic administrative/secretarial/reception duties</li><li>Running errands to assist guests</li><li>Arranging transportation and excursions upon visitor request</li><li>Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation</li><li>Arranging tours and activities</li><li>Making dinner/event reservations for guests</li><li>Obtaining tickets for events</li><li>Arranging special services( Assist the customer to book their rooms, Sending luggage to their rooms and Arranging the Housekeeping as per request)</li><li>Providing or arranging for general business services for guests</li><li>Managing customer/guest requests for housekeeping and/or maintenance</li><li>Develop network of contacts, service providers and businesses within their communities to serve guests</li></ul>Requirements:<ul><li>Previous experience as a receptionist or in a customer service role preferred</li><li>with Valid QID</li><li>A pleasing personality and Excellent communication and interpersonal skills are a plus</li><li>FLUENT IN TAGALOG</li><li>Strong organizational abilities and attention to detail</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook)</li><li>Ability to multitask and prioritize tasks in a fast-paced environment</li><li>Location: the Pearl ( Gewan Island)</li></ul>Kindly send your CV in WhatsApp no.: +97460006248Job Types: Full-time, ContractPay: QAR3,500.00 per month

RECEPTIONIST

Moka & Co.

We are opening a new gelateria kiosk and are looking for enthusiastic and customer-oriented individuals (one male and one female) to join our team. The ideal candidates will be responsible for serving gelato, maintaining the kiosk&rsquo;s cleanliness, assisting customers, and ensuring a welcoming atmosphere.Key Responsibilities:<ul><li>Prepare and serve gelato, coffee, and related products to customers.</li><li>Handle customer orders with accuracy and efficiency.</li><li>Provide excellent customer service with a friendly and positive attitude.</li><li>Maintain cleanliness and hygiene standards of the kiosk at all times.</li><li>Assist with stock replenishment and inventory management.</li><li>Operate cash register/POS system and handle transactions responsibly.</li><li>Follow company policies, health, and safety standards.</li></ul>Requirements:<ul><li>Previous experience in F&amp;B, caf&eacute;, or customer service is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Flexibility to work shifts, weekends, and holidays.</li><li>Professional appearance and positive attitude.</li><li>Basic English communication skills</li></ul>What We Offer:<ul><li>Competitive salary and benefits.</li><li>Training on gelato preparation and customer service.</li><li>Friendly and supportive working environment.</li><li>Opportunity to grow with the brand.</li></ul>Job Type: Full-time

Waiter/Waitress

Explore 1267+ Customer service representative in Doha this September. Find roles across top companies and apply now to boost your career.