guest service agent

guest service agent / associate Jobs in Muscat Oman

guest service agent / associate

guest service center agent Jobs in Muscat Oman

guest service center agent

guest service centre manager Jobs in Muscat Oman

guest service centre manager

sales associate

customer service representative

Pipeline and Tank Constructions SPC

Pipeline and Tank Constructions SPC is seeking a Customer Service Representative to serve as the primary point of contact for clients regarding construction projects, service inquiries, and documentation requests. This role is responsible for managing client communications, coordinating with project teams, and ensuring timely responses to customer needs. The position reports to the Operations Manager or Office Manager.Key Responsibilities:<ul><li>Respond to client inquiries via phone, email, and in-person regarding project status, service requests, and general information</li><li>Process customer orders for materials, spare parts, or service appointments as required</li><li>Coordinate with project managers, engineers, and site supervisors to obtain updates for clients</li><li>Prepare and distribute project-related documents, including invoices, delivery notes, and service reports</li><li>Maintain accurate client records and update contact information in the company database</li><li>Schedule appointments and meetings between clients and project or sales teams</li><li>Assist with tracking project milestones and communicating progress updates to clients</li><li>Resolve routine client concerns and escalate complex issues to the appropriate department or manager</li><li>Support the preparation of quotations and proposals in coordination with the sales team</li><li>Maintain organized filing systems for client correspondence and project documentation</li></ul>Requirements:<ul><li>High school diploma or equivalent; additional certification in office administration or customer service is a plus</li><li>2+ years of experience in customer service, administration, or a similar role, preferably in construction, engineering, or industrial services</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook)</li><li>Strong written and verbal communication skills in English; knowledge of Arabic is an advantage</li><li>Organizational skills with attention to detail</li><li>Ability to manage multiple tasks and prioritize effectively</li><li>Professional demeanor with a customer-focused approach</li><li>Basic understanding of construction or industrial terminology is helpful but not required</li></ul>Pay and Benefits:<ul><li>Salary range: 1000 OMR - 1200 OMR</li><li>Visa,health insurance, annual leave, transportation</li></ul>Work Location: oman , muscatEmployment Type:<ul><li>Full-time</li></ul>How to Apply: Click the Apply Now button to submit your application through Indeed.نوع الوظيفة: دوام كاملالراتب المدفوع: ﷼١٬٠٠٠٫٠٠٠&nbsp;لكل شهر

Customer Service Representative

Copart, Inc

<div>Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Copart Muscat Auctions LLC is seeking a proactive and customer-focused Customer Service Representative to join our team in Oman. The ideal candidate will play a key role in supporting members, handling auction-related inquiries, and ensuring an exceptional customer experience throughout the vehicle auction process.
This position is open only to Omani nationals, and Urdu-speaking candidates will be considered an added advantage.
Key Responsibilities:<ul><li>
Provide professional support to members through calls, emails, and in-person inquiries.</li><li>
Handle post-sale processes including vehicle collection and vehicle release coordination and documentation.</li><li>
Resolve customer concerns efficiently while maintaining a professional and courteous attitude.</li><li>
Update member records accurately in the system and maintain confidentiality of all information.</li><li>
Support the operations and auction teams as needed to ensure a seamless customer journey.</li><li>
Ensure compliance with company policies, procedures, and service quality standards.</li></ul><div></div>
Requirements:<ul><li>
Omani national (mandatory).</li><li>
High school diploma or equivalent; Bachelor&rsquo;s degree preferred.</li><li>
Minimum of 1&ndash;2 years of experience in customer service, preferably in the automotive or auction industry.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong computer skills and familiarity with MS Office applications.</li><li>
Ability to multitask and work in a fast-paced, customer-oriented environment.</li><li>
Fluency in English is required; Urdu language proficiency will be an added advantage.</li></ul><div></div>
Preferred Skills:<ul><li>
Prior experience in an auto auction or automotive service environment.</li><li>
Knowledge of vehicle documentation and ownership transfer processes.</li><li>
Ability to handle challenging situations with professionalism and empathy.</li></ul><div></div>
Compensation &amp; Benefits:<ul><li>
Competitive salary based on experience.</li><li>
Medical insurance and employment benefits as per Omani labour law.</li></ul>
If you are someone who thrives in a fast-paced environment, enjoys handling a variety of tasks, and has a keen eye for detail, we encourage you to apply. 
N/A
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:<ul><li>
E-verify Participation</li><li>
Right to Work</li></ul></div>

AL SHAFAQ AUTO SPARE PARTS TR LLC

Job Summary:The Counter Salesman is responsible for assisting customers at the sales counter, providing product information, processing sales, and ensuring a smooth and efficient customer experience. The role requires excellent communication skills, product knowledge, and a friendly attitude to support sales targets and customer satisfaction.Key Responsibilities:<ul><li>Customer Service</li><li>Greet and assist customers in a professional and friendly manner.</li><li>Understand customer requirements and provide appropriate product recommendations.</li><li>Handle customer queries, complaints, and returns efficiently.</li><li>Sales &amp; Transactions</li><li>Process sales accurately using the POS system.</li><li>Maintain records of sales and cash transactions.</li><li>Promote products, offers, and upsell whenever possible.</li><li>Product Knowledge &amp; Inventory</li><li>Maintain in-depth knowledge of products and services offered.</li><li>Monitor stock levels at the counter and coordinate with the store/warehouse for replenishment.</li><li>Assist in inventory checks and stock management.</li><li>Store Maintenance &amp; Display</li><li>Ensure the counter is clean, organized, and presentable at all times.</li><li>Assist in arranging products for display and promotional setups.</li><li>Follow company policies for safety, hygiene, and security.</li><li>Reporting &amp; Coordination</li><li>Report daily sales, stock issues, and customer feedback to the supervisor/manager.</li><li>Coordinate with other departments for special orders or requests.</li></ul>Required Skills &amp; Qualifications:<ul><li>High school diploma or equivalent; additional qualifications in sales or customer service is a plus.</li><li>Prior experience in retail or counter sales is preferred.</li><li>Good communication and interpersonal skills.</li><li>Basic math and computer skills (POS systems, MS Office).</li><li>Friendly, patient, and customer-oriented personality.</li></ul>Work Environment &amp; Physical Requirements:<ul><li>Standing for long periods may be required.</li><li>Ability to handle multiple customer requests simultaneously.</li><li>May involve handling light to medium weight products</li></ul>Job Type: Full-timePay: RO180.000 - RO300.000 per month

Counter Salesman

Alsaad Home Furniture

Al Saad Home is currently hiring enthusiastic and customer-oriented Retail Sales Executives to join our dynamic team.Job Summary: The Sales Executive plays a key role in delivering an exceptional shopping experience by warmly welcoming customers, identifying their needs, and recommending appropriate products and solutions. This position is responsible for executing sales transactions, maintaining attractive and organized product displays, ensuring store cleanliness, and monitoring stock levels to meet company standards. The ideal candidate demonstrates strong interpersonal skills, product knowledge, and a proactive approach to customer service and sales.Key Responsibilities:<ul><li>Greet customers and ensure a comfortable, enjoyable shopping experience.</li><li>Listen actively to understand customer needs and recommend suitable products.</li><li>Present product details professionally, including material, size, color, country of origin, and promotions.</li><li>Maintain an organized and attractive display to aid customer decision-making.</li><li>Utilize sales skills to close sales efficiently.</li><li>Coordinate with the cashier or complete sales according to company procedures.</li><li>Maintain cleanliness and organization of the showroom and storage area daily.</li><li>Monitor stock levels and notify the supervisor of shortages for replenishment.</li><li>Operate the cash register when required for efficient service.</li><li>Achieve personal sales targets as outlined in the sales plan.</li><li>Report customer or employee issues to the manager if unresolved.</li><li>Update product information, including prices and promotions, on shelves.</li><li>Participate in periodic stock inventory, ensuring data accuracy.</li><li>Adhere to company policies and procedures (attendance, leave, etc.).</li><li>Perform other reasonable tasks as assigned by showroom management.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent required.</li><li>At least 3 years of retail sales experience.</li><li>Fluency in Arabic; English skills preferred.</li><li>Customer service experience.</li><li>Teamwork skills.</li><li>Strong communication and persuasion abilities.</li><li>Effective communication with colleagues and customers.</li><li>Familiarity with technical tools, including computers, Microsoft Office, and email.</li></ul>Salary: TBDJob Type: Full-timeAbility to commute/relocate:<ul><li>Muscat: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you inside the Oman?</li></ul>Experience:<ul><li>Retail Sales Executive: 2 years (Required)</li></ul>Language:<ul><li>English (Preferred)</li><li>Arabic (Required)</li></ul>

Retail Sales Executive (Arabic Speaker Only)

Apparel Group

<div>
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
 </li>
 <li>
 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 
 Customer Service
 
 
 
 <ul>
 <li>
 Greet the customers and assist them in selecting the right product.
 </li>
 <li>
 Convert the window shoppers to ultimate buyers.
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
 </li>
 <li>
 Must be presentable and well-groomed at all the times
 </li>
 <li>
 Flexible to work for extended hours during the Sale period
 </li>
 <li>
 Must possess up to date product knowledge and ensure minimal stock loss.
 </li>
 <li>
 Flexible to work for extended hours during the Sale period.
 
 
 </li>
 </ul>
 
 Merchandise
 
 
 
 <ul>
 <li>
 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
 </li>
 <li>
 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
 </li>
 <li>
 Record the inventory inward / outward and maintain the report of the same Process
 </li>
 <li>
 Handle the POS (Point of Sale) / Billing Counter efficiently
 </li>
 <li>
 Tally money in the cash till during the beginning / end of the shifts
 </li>
 <li>
 Issue receipts / refunds / change to the customers correctly
 </li>
 <li>
 Process the payments by cash / credit cards / vouchers / automatic debits
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be flexible to work for varied shifts and overtime as per the business requirement
 </li>
 <li>
 Adhere to SOP &amp; Loss Prevention Policies
 </li>
 <li>
 Maintain confidentiality of the sales figures to the outside party
 </li>
 </ul>
</div>

Sales Associate

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest&rsquo;s account upon completion of their stay.
 
 
 You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; A strong focus on customer service
 
 
 &bull; Prior experience in hotel front office operations is preferred
 
 
 &bull; Excellent communication skills; fluency in English is required
 
 
 &bull; Be able to work shifts, weekends and public holidays
 
 
 &bull; Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
 
 
 
</div>

Guest Service Agent

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The primary responsibility of a guest service Center agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest&rsquo;s account upon completion of their stay.
 
 
 You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; A strong focus on customer service
 
 
 &bull; Prior experience in hotel front office operations is preferred
 
 
 &bull; Excellent communication skills; fluency in English is required
 
 
 &bull; Be able to work shifts, weekends and public holidays
 
 
 &bull; Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
 
 
 
</div>

Guest Service Center Agent

Explore 197+ Customer service representative in Muscat Oman this March. Find roles across top companies and apply now to boost your career.

197 customer service representative jobs In Muscat Oman

Customer Service Representative

Customer Service Representative

Counter Salesman

Retail Sales Executive (Arabic Speaker Only)

Sales Associate

Guest Service Agent

Guest Service Center Agent