receptionist

sales specialist and analyst Jobs in Nanny Jobs In Los Angeles

sales specialist and analyst

customer service representative

Beneficial State Bank

<b>Our ideal candidate:</b> We are seeking candidates deeply committed to our mission: to transform the banking industry from within. We lead by example, collaborate with and invest in change-makers and build sustainable prosperity in our communities.
<br><br>
<b>Who we are:</b> Beneficial State is one of only a handful of B-Corp banks in the nation and one of the highest-rated B-Corps on the planet. That means that we subscribe to a rigorous evaluation standard that measures our positive impact, not just our profitability. We demonstrate how a bank can combine social equity, environmental sustainability, and business stability to create a better financial system – a system that drives inclusive prosperity to benefit people and the planet. #BCorp #WeAreBCorps
<br><br>
<b>Join our team:</b> If you are ready to do challenging and transformative work that will build a brighter future for us all, and you are hungry to bring your passion and energy to the table, we welcome your application.
<br><br>
<b>TITLE:</b> Other JOB CODE: N/A
<br><b>FLSA:</b> Non-Exempt SALARY GRADE: Grade 3
<br><b>CATEGORY:</b> Full-time UNION REPRESENTATION: CWA 7901/9412
<br><b>SCHEDULE:</b> LOCATION: Monday-Friday On-Site SUPERVISORY ROLE Y/N: N
<br><b>REVISION DATE:</b> 10/2025
<br><br>
POSITION OVERVIEW
<br>Customer Service Representatives (CSR's) are responsible for delivering extraordinary customer service and helping customers reach their financial goals by cross-selling bank products and referring customers to the Branch Manager or Senior Relationship Banker.
<br><br>
A CSR is the main point of contact for customers and prospects visiting the branch and need to provide a high level of service by responding to customer inquiries, processing transactions, resolving issues, or referring them to the appropriate branch employee for assistance fulfilling a service request, new product or service.
<br><br>
This position is a unionized position through the Communication Workers of America
<br><br>
ESSENTIAL DUTIES
<br><ul>
<li>Assist customers with consumer and commercial transactions, requests, and inquiries</li>
<li>Maintain a cash drawer within the assigned cash limits and meet cash balancing requirements</li>
<li>Process transactions efficiently and _securely while adhering to bank policies consisting of cash handling procedures, operational and compliance procedures, and Custom.er Identification procedures.</li>
<li>Engage customers in conversations, listen to identify then recommend appropriate bank products and services to best meet customers' needs</li>
<li>Introduce your customers to the Branch Manager or Senior Relationship Banker</li>
<li>Train customers on the digital, on line, and ATM options that make banking easier</li>
<li>Participate in sales promotions and meet monthly sales goals</li>
<li>Be a Continuous Learner. Participate in training programs that expand job knowledge</li>
<li>Perform back-up duties such as remote branch capture when necessary</li>
<li>May open new safe deposit boxes for customers and/or assist customers gain access to their existing safe deposit box adhering to all safe box procedures (applies to branches with safe deposit boxes)</li>
<li>When necessary, advise customer when holds are placed and availability of funds</li>
<li>Assist customers in ordering checks, endorsement stamps, and other accessories requested by customers</li>
<li>Assist Branch Operations Manager (BOM) in ordering, receiving, verifying, and distributing cash</li>
<li>Assist BOM or other branch employee to compile ATM deposits, night deposits, and mail-in deposits</li>
<li>Promotes the Bank's products and services, consistently cross-selling products at every opportunity</li>
<li>Answers and directs calls as needed</li>
<li>May assist in branch administrative tasks such as helping the BOM prepare copies to train new procedures.</li>
<li>May assist the loan servicing department as needed.</li>
<li>Displays and supports the Bank’s mission, vision, values, goals and culture at all times through one’s personal behavior, actions and decision making.</li>
<li>Manage individual risk related to credit, operational, reputational, regulatory and legal aspects of interactions and transactions done personally</li>
<li>Ensures compliance with all state and federal regulations and internal company policies, including but not limited to BSA/Anti-Money Laundering, Fair Lending, Privacy, and Anti-Discrimination, to the extent each applies to current job responsibilities.</li>
<li>Completes all online compliance training as assigned within specified due dates</li>
</ul>
The position performs duties specific to the position and other functions as assigned.
<br><br>
ROLE COMPETENCIES
<br><ul>
<li>Customer support</li>
<li>Time Management</li>
<li>Task Management</li>
<li>Initiative</li>
<li>Effective communication</li>
<li>Attention to detail</li>
<li>Adaptability</li>
<li>Collaboration</li>
</ul>
ENVIRONMENT, PHYSICAL & MENTAL ACTIVITIES
<br>The incumbent is in a non-confined office-type setting in which they are free to move about at will. It may include some minor annoyances such as noise, odors, drafts, etc.
<br><br>
The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 10 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
<br><br>
The incumbent for this position may operate any or all of the following: personal computer, cellular telephone, printer, fax, and other standard office equipment.
<br><br>
The incumbent in this position must be able to accommodate reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions.
<br><br>
The work environment characteristics, physical and mental demands described here are representative of those an employee encounters while performing the essential functions of this job.
<br><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br><br>
POSITION REQUIREMENTS
<br>Minimum Qualifications
<br><ul>
<li>Excellent customer service skills</li>
<li>Strong organization & time management skills</li>
<li>Team-oriented, approachable and work well with others</li>
<li>Possess strong oral and written communication skills</li>
<li>Strong math and problem-solving skills</li>
<li>Proficient in use of Microsoft Office applications.</li>
<li>High School diploma or equivalent work-related experience</li>
</ul>
Preferred Qualifications
<br><ul>
<li>A year of experience or commensurate training in retail activities, including sales and cash handling</li>
</ul>
Management reserves the right to change this position description at any time according to business needs.
<br><br>
COMPENSATION
<br>The posted pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role but may include ranges from the different geographies where this position may be based. New employees' starting pay is usually from the start of the range to approximately 25% of the max, more qualified and/or experienced employees may start near the middle of the range for their geography. We may ultimately pay more or less than this range.
<br><br>
Compensation for our organization is based on factors that include the role, required knowledge, skills, abilities and competencies, and candidates’ relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. Our pay ranges are based on national living wage indexes, such as MIT's living wage index, to enable us to pay our employees beyond what are standard practices for many employers, and also take into account geographically-specific recent compensation market survey data for each position.
<br><br>
BENEFITS
<br>Beneficial State Bank’s benefits include a comprehensive package designed to support you and your eligible dependents. We focus on the holistic health of our team members and promote work-life balance.
<br><br>
<b>Our benefit package includes:</b><br>
<ul>
<li>Medical / Dental / Vision / Basic Life / STD / LTD</li>
<li>Vacation Days: 2-4 weeks depending on role</li>
<li>Sick Days: 12 days per year</li>
<li>Holidays: 11 days per year</li>
<li>401(K) / ROTH / FSA / HSA / EAP</li>
<li>Education and Adoption Assistance</li>
<li>Bank-Wide Annual Discretionary Bonus Program</li>
<li>Production-based incentive program available for some roles.</li>
<li>Paid Volunteer Time: 4 days per year / annual match of qualifying employee donations</li>
<li>Paid Sabbatical Program after 5 years of service</li>
<li>Pet Benefits</li>
</ul>
For detailed information about our benefits, please visit http://www.beneficialstatebank.com/about-us/careers
<br>You are welcome here at Beneficial State Bank. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, national origin, gender identity, disability or veteran status.

Customer Service Representative

Better Buzz Coffee

<div>
 <strong>
  About Us
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  <br/>
 </strong>
 <strong>
  BETTER BUZZ BARISTA &ndash; Earn up to $21 per hour!*
  <br/>
  <br/>
 </strong>
 <strong>
  What is all the BUZZ? If you are ready to hustle, keep reading!
  <br/>
  <br/>
 </strong>
 At Better Buzz Coffee Roasters, we&rsquo;re more than just great coffee &mdash; we&rsquo;re a lifestyle. Every day starts early, moves fast, and is fueled by fun, teamwork, and a shared passion for creating connection through coffee.
 <br/>
 <br/>
 We believe in energy, authenticity, and community. From the first smile to the last sip, we create experiences that make a difference. If you&rsquo;re ready to rise early, dream big, and inspire others to do the same, it&rsquo;s time to live the Buzz Life.
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 <strong>
  We Seek Those who are:
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 </strong>
 <ul>
  <li>
   Gregarious. You love people, conversation, and sharing great coffee moments.
  </li>
  <li>
   Hospitable. You make everyone who walks in feel like an old friend.
  </li>
  <li>
   Accommodating. You find ways to make each guest&rsquo;s day better.
  </li>
  <li>
   Competitive. You&rsquo;re always striving to be your best &mdash; every shift, every transaction
  </li>
  <li>
   Energetic. Your positive energy fills the caf&eacute; and lifts up everyone around you
  </li>
  <li>
   Available. You can work at least 22 hours per week, including weekends and holidays
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  If this sounds like you, we invite you to apply today at
 </strong>
 <strong>
  www.betterbuzzcoffee.com/careers
 </strong>
 <strong>
  !
  <br/>
  <br/>
 </strong>
 <strong>
  Perks of the Buzz Life
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  <br/>
 </strong>
 <ul>
  <li>
   Free drinks &amp; food on shift &mdash; fuel up with your favorite Buzz
  </li>
  <li>
   35% discount on retail, food &amp; drinks when off shift
  </li>
  <li>
   Opportunities for growth and a clear pathway for development
  </li>
  <li>
   Dedicated training with a certified Training Ambassador
  </li>
  <li>
   Paid sick time and competitive industry pay
  </li>
  <li>
   Fun, high-energy environment surrounded by people who love what they do
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation:
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  <br/>
 </strong>
 <strong>
  Base pay is $17.00 per hour.
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In addition to base pay, our team members also receive tips averaging approximately $4.00 per hour. Although tips can vary and are not guaranteed, our amazing customers regularly reward our team with generous gratuities for the great service and Buzz Life energy we bring every day. Actual amounts may differ based on location, hours worked, quality of service, and customer discretion. Average tips reflect 2024 reporting.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities
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  <br/>
 </strong>
 <ul>
  <li>
   Deliver the Better Buzz experience through fast, friendly, and genuine service
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  <li>
   Be knowledgeable about our coffee, tea, food, and specialty drinks
  </li>
  <li>
   Prepare and serve beverages and food consistently following recipe standards
  </li>
  <li>
   Work all caf&eacute; positions &mdash; our baristas are cross-trained and adaptable &ndash; including working in our kitchens to make food to order
  </li>
  <li>
   Keep our spaces clean, safe &ndash; always ready for guests and teammates
  </li>
  <li>
   Produces proper drink and food items to standard recipe specifications
  </li>
  <li>
   Stock all necessary ingredients in accordance with each station's needs
  </li>
  <li>
   Follows health, safety and sanitation guidelines for all products and areas
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   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
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  <br/>
 </strong>
 <ul>
  <li>
   1+ year experience in coffee, food service, or hospitality preferred
  </li>
  <li>
   Passion for great coffee and exceptional guest service
  </li>
  <li>
   Strong communicator with a positive, solution-oriented attitude
  </li>
  <li>
   Reliable, punctual, and available for nights, weekends and holidays and at least 22 hours worked each week
  </li>
  <li>
   Comfortable working in a fast-paced, team-oriented environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Better Buzz
  <br/>
  <br/>
 </strong>
 Founded in 2002 by two college students with a dream and a coffee cart, Better Buzz has grown into a thriving community with locations across California, Nevada, and Arizona. We roast our own organic, fair trade, and rainforest-certified coffee weekly!
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 We&rsquo;re serious about quality, connection, and having a blast while doing it. At Better Buzz, you&rsquo;re not just making coffee &mdash; you&rsquo;re making people&rsquo;s day.
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 <br/>
 <strong>
  Come live the Buzz Life. Learn more about us at
 </strong>
 <strong>
  www.betterbuzzcoffee.com
  <br/>
  <br/>
 </strong>
 Better Buzz encourages you to be bold and authentically you! We are proud to be an equal opportunity employer that celebrates the unique differences of our diverse team. We welcome individuals from all backgrounds and consider every qualified applicant without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected class. Better Buzz is also committed to offering reasonable accommodation to qualified job applicants with disabilities. If you need assistance or an accommodation, please contact us at hr@betterbuzzcoffee.com
</div>


Barista - Earn up to $21/hr!*

IW Group Inc

<p>We would really appreciate it if you take the time to read about us and about the job.</p><p><b>Who We Are</b><br/>We&rsquo;re a premium guest experience company offering exceptional service to airport travelers nationwide. Our team approaches each assignment with professionalism, discretion, and efficiency. Our mission is to provide a seamless, stress-free airport experience at every opportunity.</p><p><b>What We&rsquo;re Looking For</b><br/>We are looking to hire a candidate who embodies professionalism, sound judgment, and meticulous attention to detail. (As a test of that last quality, please type the word HIRE when prompted to enter a password in one of our screener questions.) The right person stays calm under pressure, communicates clearly and kindly, and isn&rsquo;t easily rattled or offended.</p><p>The LAX Airport Greeter &amp; Transportation Coordinator role requires someone who is self-directed, a creative problem-solver, and able to manage shifting conditions independently, without close supervision. You must be punctual, reliable, adaptable, and committed to maintaining a consistent weekly schedule.</p><p>Comfort with web-based applications and the ability to track multiple moving parts at once are essential. You'll be juggling real-time information about flights, guests, and drivers, so thinking clearly and being focused and fully present are non-negotiables.</p><p>We&rsquo;re particularly interested in candidates with experience in high-touch hospitality environments, such as hotel front desks, where professionalism, discretion, and customer service are foundational to success.</p><p>This role is <b>NOT</b> suited for individuals who require close oversight, are easily overwhelmed in crowded, busy, or noisy spaces, or who struggle to adapt when plans change with little notice.</p><p><b>Job Description</b></p><p>As an on-site Airport Greeter &amp; Transportation Coordinator at Los Angeles International Airport (LAX), your primary responsibility will be to greet First and Business Class passengers arriving on a specific international flight and coordinate a seamless handoff to their pre-assigned private chauffeurs.</p><p>This specific international flight lands daily&mdash;Sunday through Saturday&mdash;at approximately 12:45 PM. The actual landing time determines the start-time of your shift, which on any given day may be earlier or later depending on delays or early landings. Each shift lasts approximately 2-3 hours, though we guarantee a minimum of 2 hours of pay per shift.</p><p>This is a very part-time position. We are looking for someone to cover the Friday and Sunday shift.</p><p><b>Key responsibilities include:</b></p><ul><li>Monitoring the assigned flight&rsquo;s landing time and adjusting your shift start time accordingly</li><li>Greeting First and Business Class passengers in the international arrivals hall with warmth, professionalism, and a passion for service</li><li>Using a web-based application to track and update passenger and chauffeur status in real time</li><li>Coordinating a seamless connection between passenger and driver</li><li>Resolving emergent issues with calm, clear, efficient decision-making</li><li>Communicating clearly and professionally with guests, drivers, airline representatives, our office, and with others you may come in contact with on the job.</li><li>Maintaining a composed, service-oriented presence in a fast-paced setting.</li><li>Reporting back to our office the details of each shift.</li></ul><p>This is a solo, self-directed role. You will not be supervised on-site, and you&rsquo;ll be responsible for managing your time, tools, and responsibilities with consistency and attention to detail.</p><p><b>Personality Fit</b></p><ul><li>You are likely to succeed in this role if you are:</li><li>Reliable, attentive, and professional in your demeanor</li><li>Empathetic and others-oriented in your heart</li><li>Comfortable taking initiative and making real-time decisions</li><li>Detail-oriented and a quick, creative problem-solver</li></ul><p><b>Must Be Comfortable With</b></p><ul><li>On-site work at LAX: This is not a remote role. You must be physically present at Los Angeles International Airport for each scheduled shift.</li><li>Variable start times: While the flight is scheduled to land at 12:45 PM, early arrivals and delays are common (delays are most common). Your shift start time begins when the flight lands.</li><li>A very part-time schedule: This role involves 2 short shifts per week. If you&rsquo;re looking for more hours or a traditional part-time job, this likely isn&rsquo;t the right fit.</li><li>Working independently: You will not have on-site supervision. We expect you to manage your own schedule, communication, and problem-solving without hand-holding or being prompted.</li><li>Dynamic airport environments: The arrivals hall can be busy, loud, and unpredictable. You&rsquo;ll need to maintain focus and professionalism regardless of what&rsquo;s happening around you.</li><li>Client-facing service: This role involves direct interaction with passengers flying in First and Business Class cabins. Discretion and good judgment are non-negotiable.</li><li>1099 Contractor: No benefits, no taxes withheld, no parking permit.</li></ul><p><b>Compensation</b></p><ul><li>$35/hour as an independent contractor</li><li>2 shifts per week, each shift lasts approximately 2-3 hours</li><li>Guaranteed minimum 2 hours pay per shift. Time beyond 2 hours is prorated in 15-minute increments.</li></ul><p><b>How to Apply</b></p><p>To move forward in the process, please answer the questions when prompted on Indeed. These questions help us identify candidates who pay attention to detail, understand the nature of the role, and are aligned with how we operate.</p><p>We take this work seriously, and we&rsquo;re looking for someone who shares that mindset. Candidates who skip steps or submit partial answers will not be considered. We use AI detection and will not proceed with any candidate who uses ChatGPT or any similar AI tool to complete their application.</p><p>If this role sounds like the right fit, we hope to hear from you soon.</p><p>Job Types: Part-time, Contract</p><p>Pay: $35.00 per hour</p><p>Application Question(s):</p><ul><li>Do you currently work at LAX? If so, what is your schedule (days and hours) and how often does it change?</li><li>If you were provided with a password for this post, please enter it here.</li><li>Why are you applying for this job? Please give two reasons.</li><li>Describe a difficult work situation you have experienced and how you handled it.</li><li>What is your greatest professional achievement or victory to date?</li></ul><ul><li>What is your greatest professional regret?</li><li>Besides the money, why do you work?</li><li>Are you reliably available to accommodate a shift that could vary slightly based on the landing time of an international flight? For example, while the scheduled landing time is 12:45pm, this means your shift could begin as early as 12:00 PM or as late as 2:15 PM on a given day. Extreme flight delays (over 3 hours late) seldom happen but would mean for an even later start time.</li><li>We are looking to cover the shift on Friday and Sunday. What days are you available for this shift?</li></ul><p>Education:</p><ul><li>Associate (Required)</li></ul><p>Experience:</p><ul><li>Customer service: 5 years (Required)</li><li>Hotel Front Desk: 5 years (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Work Location: In person</p>

LAX Airport Greeter & Transportation Coordinator

Paradies Lagardère

<div><div><div><p>Your career deserves... <b>MORE</b><b> </b>OPPORTUNITIES</p>
<p><b>
Paradies Lagard&egrave;re is an award-winning and innovative Airport Concessionaire.</b> We are looking for passionate individuals to fill roles in our Istore at the Los Angeles International Airport. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concept that have kept travelers coming back year after year.</p>
<p><b>
Great Reasons to Work with Us</b></p>
<ul>
<li>Career advancement opportunities</li>
<li>Fun Work Environment</li>
<li>Medical Benefits</li>
<li>Company Paid Time Off</li>
<li>Premium pay for Worked Holidays</li>
<li>401K Program</li>
<li>On-line Learning system</li>
<li>Associate recognition Programs</li>
<li>Merchandise and dining discounts</li>
<li>Transportation and parking space assistance</li>
</ul>
<p><b>How you can Make a Difference</b></p>
<ul>
<li>Working for Paradies Lagard&egrave;re provides you with the opportunity to create a meaningful and positive impact on your community and the environment.</li>
<li>As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.</li>
<li>Ability to deliver great customer experiences in any environment and invigorated by constant personal interaction.</li>
<li>Introduce people to the products that help them do what they love in new ways.</li>
<li>Having the agility to learn new products and features with an interest in technology, particularly Apple, Bose, Beats, Sony, Skull Candy products.</li>
<li>Strong communication skills that let you converse freely and comfortably with small groups and individual customers.</li>
<li>Passionate about technology and eager to share that passion with others.</li>
<li>Eager to learn and embrace the guidelines behind Paradies Lagard&egrave;re&rsquo;s unique style of service.</li>
<li>Work together with fellow employees and management to ensure all guests have the best experience possible.</li></ul></div></div></div><p></p>

PGA Fan Shop Retail Sales Specialist- LAX

BioTouch

<div><b>Join Our Team</b>: Are you passionate about making a difference in people's lives? Do you thrive in a fast-paced environment where every moment counts. If so, we are looking for courier drivers to transport medical specimens within a prearranged route utilizing their personal vehicles.<br>
<br>
<b>About Us:</b> MedSprint is now a BioTouch Company. We are a medical courier service offering dedicated and on demand fleet solutions. We serve the healthcare industry through our unique customized approach to medical transportation and logistics. We understand the critical role that timely and accurate medical specimen delivery plays in diagnosing and treating patients.<br>
<br>
<b>Position Overview:</b> As a Medical Courier Driver, you will be a vital part of our team, responsible for transporting medical specimens from various locations to our laboratory facilities. Your role is crucial in ensuring the timely and safe delivery of these specimens, which directly impact the lives of patients awaiting diagnosis and treatment.<br>
<br>
<b>Pay Rate: $24.00 per hour. We also provide mileage reimbursement.</b><br>
<h3 class="jobSectionHeader"><b>
Job Responsibilities</b></h3>
The position is responsible for transporting patient specimens and medical items from one location to another per our customers request. This includes loading items into vehicle, driving to a specified destination, and unloading items per company procedures.<br>
<br>
<b>Essential Duties and Responsibilities include the following; other duties may be assigned or requested:</b><br>
<ul><li>
Drives personal vehicle to transport medical items including specimen and supplies</li><li>
Loads and unloads medical items from vehicle and ensures specimens, or supplies are properly maintained and safely secured based on specific Company requirements.</li><li>
Delivers the applicable items to the correct destinations in a timely manner and based on routing specifications</li><li>
Interacts with customers and co-workers in a courteous and professional manner</li><li>
Maintains accurate and legible delivery records and obtains customer signatures where applicable.</li><li>
Communicates with dispatch and management when there are delays with delivers, delivery status changes, etc.</li></ul><h3 class="jobSectionHeader"><b>
Required Skills and Qualifications</b></h3><br>
<ul><li>
Drives personal vehicle adhering to safety and efficiency guidelines</li><li>
adhering to safety and efficiency guidelines.</li><li>
Must be HIPAA compliant at all times - Training will be provided.</li><li>
Has knowledge of locating customer locations utilizing a GPS or a map.</li><li>
Skilled in reading, comprehending, interpreting, and executing simple instructions.</li><li>
Possesses strong interpersonal and communication skills.</li><li>
Ability to work under minimum supervision.</li><li>
Ability to manage time and complete daily tasks.</li><li>
Demonstrates strong work ethic, integrity, and a high level of attention to details.</li><li>
Command of written and spoken English</li><li>
Must possess valid CA Driver&rsquo;s License</li><li>
Having a good driving record is a requirement.</li></ul><br>
<b>
PHYSICAL STANDARDS:</b><br>
Employee must be able to walk, bend, reach, climb, and lift 25 pounds or more. The physical demands here are representative of those that must be met by an employee to successfully perform the essential job functions of this position. Reasonable accommodations may be made to enable individuals with legally recognized disabilities to perform these essential functions.<br>
<ul><li>
Frequent driving and getting in and out of the vehicle.</li><li>
Frequent walking, climbing, bending stooping, reaching and lifting 25 pounds or more.</li><li>
Wearing appropriate attire and footwear that provides comfort and support while driving, bending, stooping, climbing and lifting.</li><li>
Must be able to hear with specific vision abilities which include close vision, distance vision, depth perception, and ability to adjust focus.</li><li>
The position is subject to inside and outside environmental conditions.</li></ul></div>

Driver Courier

Los Angeles County Metropolitan Transportation Authority

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$127,046.40 - $190,528.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Los Angeles, CA</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Regular Employee</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2401265</div>
</div></div></div><div><div><div><div><b>Cabinet</b></div>
</div><div><div>OPERATIONS</div>
</div></div><div><div><div><b>Cost Center</b></div>
</div><div><div>3215 - TRANSPORTATION DIVISION 15</div>
</div></div></div><div><div><div><div><b>Opening Date</b></div>
</div><div><div>03/02/2026</div>
</div></div><div><div><div><b>Closing Date</b></div>
</div><div><div>3/16/2026 5:00 PM Pacific</div>
</div></div></div><div><div><div><div><b>FLSA</b></div>
</div><div><div>Exempt</div>
</div></div><div><div><div><b>Bargaining Unit
</b></div></div><div><div>Non-Contract</div></div></div></div></div>
<br><div></div><div><div><div><p><b><i>Metro&rsquo;s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.</i></b></p>
</div>
</div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<div><p><br>
Directs and manages the daily operation of a bus or rail transportation division, control center, bus/rail instruction, track allocation/start-up, or special events. Develops and accomplishes division's goals, and maintains adherence to Metro rules, policies, and procedures in support of the agency's goals and objectives, efficiency of operation, cost effectiveness, and positive management-labor relations.<br>
<br>
<b>Recruitment Timelines</b><b>:</b> Exams are projected to be scheduled for the week of <b>March 23, 2026</b>, and interviews are projected to be scheduled for the week of <b>March 30, 2026</b><b>. </b>These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.</p></div><br>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div><br>
<div><p><br>
<b>GENERIC</b></p><ul><li>
Develops goals, objectives, and priorities, and supervises staff at assigned location</li><li>
Directs the assignment of staff and resources to ensure that service objectives are achieved within budgetary constraints; conducts division shake-ups and bidding procedures</li><li>
Monitors staff compliance with policies, rules, procedures, regulations, practices, and labor agreements; directs the maintenance of employee records and departmental statistics</li><li>
Directs the review and analysis of transit operations and monitors system performance to identify and resolve problems while ensuring efficiency and cost-effectiveness</li><li>
Directs the investigation and resolution of customer complaints</li><li>
Directs the administration of workers' compensation program activities</li><li>
Directs disciplinary investigations, hearings, and counseling sessions; testifies at unemployment and workers compensation hearings and court cases</li><li>
Prepares written incident reports, correspondence, bulletins, and standard operating procedures</li><li>
Interacts with various departments and outside agencies to coordinate schedule and procedural improvements to ensure quality service</li><li>
Works closely with Bus/Train Operators, Supervisors, and other staff members in support of the goal to provide safe, courteous, and reliable transit service</li><li>
Assists in developing goals and establishing plans and priorities for assigned area</li><li>
Prepares daily reports for executive management review</li><li>
Supervises, trains, mentors, and motivates assigned staff</li><li>
Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees</li></ul><b>
DIVISION/CONTROL CENTER/VEHICLE OPERATIONS</b><br>
<ul><li>
Directs the investigation of accidents to minimize recurrence and determine if accidents are chargeable according to labor agreement mandates</li><li>
Provides direction to Bus Operators during accident investigation, schedule and route changes, and emergency situations</li><li>
Oversees vehicle services for seasonal and special events, including projecting equipment and staffing demands, scheduling appropriate personnel, and tabulating related statistics when assigned to Vehicle Operations</li><li>
Oversees the re-routing of bus lines and detour notices during major road construction projects, civil and tactical emergencies, and other situations affecting street operations; coordinates services with police, fire, road, and flood control agencies when assigned to Vehicle Operations</li><li>
Develops and oversees operating plans during emergencies and service disruptions, including maintaining published service levels and headways and ensuring staffing</li></ul><b>
INSTRUCTION</b><ul><li>
Directs and manages the design, development, and delivery of technical training programs for Bus and Rail Transportation to ensure assessments and standards are applied consistently across Operations.</li><li>
Identifies training needs; evaluates efficiency and cost effectiveness of program content and methods of instruction; observes, evaluates, and recommends improvements in teaching techniques; and ensures modifications and/or new equipment are incorporated into instruction.</li><li>
Develops scripts, screens, and flowcharts for use in technology-based-training programs.</li><li>
Prepares and presents timely reports on class performance; instructor and student pass/fail rates; student certification analysis; and evaluates in comparison to previous classes.</li><li>
Plans for long and short term training needs and adjusts curriculum in response to requests for revisions to existing programs.</li></ul><b>
TRACK ALLOCATION/START-UP/EVENT DIRECTOR</b><ul><li>
Directs and manages daily track allocation, special event coordination, and start-up operations for bus and rail; develops a consolidated service and staffing plan for special events and service disruptions.</li><li>
Develops and maintains a consolidated annual plan for major maintenance, construction, and project work to ensure advance notice is provided; monitors execution of maintenance and construction rail service adjustments to ensure compliance with submitted scopes of work, existing maintenance obligations, and contractual completions dates.</li><li>
Maintains an up-to-date special event calendar and track allocation schedule to minimize the overlap of scheduled maintenance and special events; communicates keys dates to impacted departments to ensure adequate bus and rail service levels and staffing during special events and service disruptions.</li><li>
Advises Service Planning leadership of changes to the work schedule to ensure an efficient and feasible use of track time; identifies opportunities to improve communication and processes to ensure understanding of and adherence to the work plan.</li><li>
Manages the development of detailed execution plans and timelines for transition nights (opening/closing/modification of a work zone) and ensures coordination of the Maintenance, and Signal and Traction Power engineering groups, to ensure safe work areas.</li><li>
Monitors weekend and daily coordination calls during major track work events to resolve conflicts/delays as necessary; escalates issues as required to senior management when a work event is behind schedule or otherwise forecasting a late return to service.</li><li>
Manages the development of work zone maps, safety requirements, and Signal and Traction Power isolation requirements, in compliance with Roadway Worker Protection (RWP) manuals, Metro safety rules, and Standard Operating Procedures (SOPs) to create clear and consistent guidelines for track access and the establishment of work zones; supports staff in determining resolutions to conflicting track rights requests.</li></ul><div>
May be required to perform other related job duties</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div><br>
<div><p><br>
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:<br>
<br>
<b>Education</b></p><ul><li>
Bachelor's Degree in Business, Public Administration, Education, or a related field</li></ul><b>
Experience</b><ul><li>
Five years of relevant management-level experience in transportation operations or transportation instruction depending on area of assignment</li></ul><b>
Certifications/Licenses/Special Requirements</b><ul><li>
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions</li><li>
24 hours on-call</li><li>
Night/weekend/holiday work required as designated by supervisor</li><li>
Positions in this job classification are considered safety-sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA) regulations</li><li>
Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye, and hearing protective devices (HPD), if and when required</li></ul><b>
Preferred Qualifications</b><br>
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.<p><br>
The following are the preferred qualifications:</p><ul><li>
Experience managing the operations of a bus transportation division or control center</li><li>
Experience investigating rider complaints and drafting written responses</li><li>
Experience with incident/accident investigations and safety oversight in a bus environment</li><li>
Experience managing unionized workforce, labor relations, and grievance processes</li><li>
Experience providing training programs to bus operators and bus supervisors</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Essential Knowledge</b></h2></div><br>
<div><p><br>
<b>Knowledge of </b>(defined as a learned body of information that is required for and applied in the performance of job tasks)</p><ul><li>
Theories, principles, and practices of public bus or rail transit operations</li><li>
Applicable local, state, and federal law, rules, and regulations governing public transit systems</li><li>
Applicable California Vehicle Code and California Code of Regulations</li><li>
Metro transit operations, including lines, routes, fares, policies, and procedures</li><li>
Financial and analytical processes and procedures</li><li>
Modern management theory</li><li>
Applicable business software applications</li></ul><b>
Skill in </b>(defined as the proficient manual, verbal, or mental utilization of data, people, or things)<br>
<ul><li>
Planning, organizing, and monitoring the work of a transportation operations division</li><li>
Determining strategies to solve problems and achieve goals</li><li>
Analyzing situations, identifying problems, developing solutions, recommending and implementing solutions, and evaluating outcomes</li><li>
Exercising good judgment in stressful situations</li><li>
Communicating effectively orally and in writing</li><li>
Preparing comprehensive reports and correspondence</li><li>
Interacting professionally with various levels of Metro personnel, outside agencies, and the community</li><li>
Supervising, training, mentoring, and motivating assigned staff</li></ul><b>
Ability to </b>(defined as a present competence to perform an observable behavior or produce an observable result)<ul><li>
Compile, analyze, and interpret complex data</li><li>
Meet tight time constraints and deadlines</li><li>
Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/ management agreements</li><li>
Plan financial and staffing needs</li><li>
Read, write, speak, and understand English</li></ul><b>
Special Conditions</b><ul><li>
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements</li><li>
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job</li><li>
Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions</li><li>
This classification is at-will and the incumbent serves at the pleasure of the hiring authority</li><li>
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out</li></ul><b>
Working Conditions</b><ul><li>
Typical office situation</li><li>
Close exposure to computer monitors and video screen</li></ul><b>
Physical Effort Required</b><ul><li>
Sitting at a desk or table</li><li>
Operate a telephone or other telecommunications device and communicate through the medium</li><li>
Type and use a keyboard and mouse to perform necessary computer-based functions</li><li>
Communicating through speech in the English language required</li></ul>
(KP)</div><br>
<p></p>
</div><div></div><div><div><p>Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro&rsquo;s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.</p><br>
<p></p>
<p><b>Selection Procedure</b></p>
<p>Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.</p><br>
<p></p>
<p><b>Application Procedure</b></p>
<p>To apply, visit Metro's website at www.metro.net and complete an online Employment Application.<br>
Computers are available to complete online Employment Applications at the following Metro locations:<br>
<br>
<b>METRO Headquarters, Employment Office</b><br>
<b>One Gateway Plaza</b><br>
<b>Los Angeles, CA 90012</b><br>
<b>Open: Monday through Friday, 8am-4pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p><br>
<b>Metro Talent Hub</b><br>
<b>8501 S. Evermont Place</b><br>
<b>Los Angeles, CA 90044</b><br>
<b>Open: Monday through Friday, 9am-5pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p></p>
<p><b>East Los Angeles Customer Center</b><br>
<b>4501 B Whittier Blvd</b><br>
<b>Los Angeles, CA 90022</b><br>
<b>Open: Tuesday through Saturday, 10am to 6pm</b><br>
<b>(Closed Sun &amp; Mon)</b></p><br>
<p></p>
<p><b>Wilshire/Vermont Customer Center</b><br>
<b>3183 Wilshire Blvd, Ste 174</b><br>
<b>Los Angeles, CA 90010</b><br>
<b>Open: Monday through Friday, 10am-6pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p></p>
<p><b>Rosa Parks Customer Center</b><br>
<b>Willowbrook/Rosa Parks Station</b><br>
<b>11720 Wilmington Ave</b><br>
<b>Los Angeles, CA 90059</b><br>
<b>Open: Monday through Friday, 6am to 6:30pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><p><br>
<br>
<b>Telephone: </b>(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.<br>
<br>
<b>All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.</b></p>
<ul><li>Open to the public and all Metro employees</li></ul>
<p>This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.</p></div></div></div>
<br><div></div><div><div><div><p><b><i>*Please refer to the applicable benefit type (Regular or Temporary)*</i></b><br>
</p><div><b>BENEFITS FOR REGULAR EMPLOYEES</b><br>
 </div>Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro. <br>
<br>
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.<br>
<br>
<b>Medical/Dental/Vision Plan</b> - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.<br>
<br>
<b>Group Life Insurance</b> - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.<br>
<br>
<b>Accidental Death &amp; Dismemberment Insurance</b> - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.<br>
<br>
<b>Long-Term Disability Insurance</b> - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.<br>
<br>
<b>Holidays</b> - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.<br>
<br>
<b>Time off with Pay (TOWP)</b> - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.<br>
Years of Service Annual Accrual<br>
Hire date - 5 years 20 days<br>
Beginning of 6th - 10th year 25 days<br>
Beginning of 11th - 15th year 30 days<br>
Beginning of 16th + years 35 days<br>
<br>
<b>Pension Plan</b> - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.<br>
<br>
<b>Other Benefits</b>: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.<br>
<div><b>BENEFITS FOR TEMPORARY EMPLOYEES</b><br>
 </div><b>Temporary (Contingent) employees are eligible for the following benefits only:</b><ul><li>Kaiser medical insurance</li><li>Public Pension Plan</li><li>457/401K Plan</li><li>Flex Spending</li><li>Paid Sick Time</li><li>Fare Media</li><li>Rideshare Subsidies</li><li>Metro One Fitness membership</li></ul>For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro&rsquo;s Pension &amp; Benefits website at benefits.metro.net</div></div></div><p></p>

DIRECTOR, TRANSPORTATION OPERATIONS (BUS)

Starbucks

<div><p><b>Crafting the world&rsquo;s finest coffee, one meaningful moment at a time</b></p><p></p><p>
We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone&rsquo;s day. Whether it&rsquo;s a warm smile or remembering a favorite order, you create moments that matter. If you thrive in a fast-paced environment, love engaging with people, and take pride in your work, we&rsquo;d love to have you on our team.</p><p></p><p>
We are invested in your growth journey, empowered through developmental experiences as well as our<b> </b><b>industry leading benefits</b><b>.</b></p><br>
<p></p>
<h4 class="jobSectionHeader"><b>
Summary of Experience</b></h4><ul><li>
No previous experience required</li></ul><p></p><h4 class="jobSectionHeader"><b><br>
Basic Qualifications</b></h4><ul><li>
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation</li><li>
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays</li><li>
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation</li><li>
Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication</li><li>
Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients</li><li>
Available to perform many different tasks within the store during each shift</li></ul><p></p><h4 class="jobSectionHeader"><b><br>
Required Knowledge, Skills and Abilities</b></h4><ul><li>
Ability to learn quickly</li><li>
Ability to understand and carry out oral and written instructions and request clarification when needed</li><li>
Strong interpersonal skills</li><li>
Ability to work as part of a team</li><li>
Ability to build relationships</li></ul><p></p><p><i><br>
As a Starbucks</i><i> </i><i>partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a </i><i>40 hour</i><i> week up to </i><i>40 hours</i><i> annually (</i><i>64 hours</i><i> in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor&rsquo;s degree through Arizona State University&rsquo;s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.</i></p><p><i>
For</i><i> </i><i>additional information regarding partner perks and more detailed information regarding benefits, go to </i><i>starbucksbenefits.com</i><i>.</i></p><p></p><p><i><br>
At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.</i></p><p></p><p><i><br>
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.</i></p><p></p><p><i>
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at </i><i>applicantaccommodation@starbucks.com</i><i> or 1(888) 611-2258.</i></p></div><p></p>

barista - Store# 15062, DTLA UNION STATION MAIN CONCOURSE

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