sales executive

receptionist

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customer service representative

VLaunchU

<div>
 
 
 Job Title:
 
 Customer Service Representative &ndash; Kitchen &amp; Cabinet Showroom
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Nationality Requirement:
 
 Saudi
 
 
 salary :5000SAR
 
 
 
 Job Overview
 
 
 
 We are seeking enthusiastic and customer-oriented
 
 Customer Service Representatives
 
 for a premium
 
 Kitchen &amp; Cabinet Showroom
 
 in Riyadh. The role involves handling client interactions, supporting sales teams, managing inquiries, and ensuring an excellent customer experience.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Greet and assist walk-in customers at the showroom.
 </li>
 <li>
 Provide detailed information about kitchen and cabinet products, services, and after-sales support.
 </li>
 <li>
 Handle phone, email, and in-person inquiries in a professional manner.
 </li>
 <li>
 Coordinate with sales staff to ensure seamless customer service.
 </li>
 <li>
 Maintain customer records, update CRM databases, and follow up on pending inquiries.
 </li>
 <li>
 Support showroom operations, including scheduling appointments and product demonstrations.
 </li>
 <li>
 Manage complaint resolution and escalate issues to management when required.
 </li>
 <li>
 Contribute to achieving customer satisfaction and sales support targets.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Saudi nationality .
 </li>
 <li>
 Minimum
 
 1&ndash;2 years of experience
 
 in customer service, preferably in
 
 retail, furniture, kitchen, or home d&eacute;cor showrooms
 
 .
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Presentable, professional, and customer-focused.
 </li>
 <li>
 Basic knowledge of MS Office and CRM systems.
 </li>
 <li>
 Ability to handle multiple tasks and work under pressure.
 </li>
 <li>
 Proficiency in
 
 Arabic
 
 (English is an advantage).
 </li>
 </ul>
 
 
 Benefits
 
 
 <ul>
 <li>
 Competitive salary package.
 </li>
 <li>
 Training and growth opportunities.
 </li>
 <li>
 Work in a premium, design-oriented showroom environment.
 </li>
 </ul>
 
 
</div>

Customer Service Representative

Keeta

<div>
 
 We&rsquo;re Hiring: Customer Service Representative
 
 
 
 
 
 Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta launched in 2023 and has rapidly expanded across key regions, including Hong Kong, Saudi Arabia and now in Brazil.
 
 
 
 
 
 At
 
 Keeta
 
 , we believe that every customer interaction is a chance to build trust, solve problems, and create impact. If you&rsquo;re passionate about delivering exceptional service and want to grow your career in a dynamic, fast-paced environment &mdash; this role is for you!
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Handle customer inquiries &amp; complaints across phone, chat, email, and more
 </li>
 <li>
 Provide clear information about our products &amp; services
 </li>
 <li>
 Support customers with orders (placement, changes, cancellations)
 </li>
 <li>
 Track deliveries &amp; coordinate with teams (Logistics, Sales, Tech/Product)
 </li>
 <li>
 Resolve issues related to delivery, payment, or service
 </li>
 <li>
 Maintain professionalism and represent the Keeta brand in every interaction
 </li>
 <li>
 Share customer feedback to help us improve
 </li>
 <li>
 Join training sessions to stay up to date on products &amp; policies
 </li>
 <li>
 Be flexible to work in shifts (24-hour rotation)
 </li>
 </ul>
 
 
 
 
 
 Why Keeta?
 
 
 
 🌟Innovation-Driven: Keeta uses the advanced technology solutions to disrupt the traditional food delivery landscape, making every order smarter and faster.
 
 
 🌟Fast-Growing &amp; Dynamic: Keeta is expanding quickly, offering endless opportunities for personal and professional growth.
 
 
 🌟Global Impact: Join a company that&rsquo;s transforming the way people enjoy food, impacting communities around the world.
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 0&ndash;1 year experience (no experience needed)
 </li>
 <li>
 Fluent in Arabic &amp; English, with excellent communication skills
 </li>
 <li>
 Typing speed: ~40 WPM preferred
 </li>
 <li>
 Strong multitasking, problem-solving, and customer-focused mindset
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 📍
 
 Location: Riyadh, Saudi Arabia
 
 
 
 Apply now or reach out to our talent team to learn more.
 
 
 
 #NowHiring #SaudiJobs #CustomerService#Keeta
 
 ,
 
</div>

Emdad By Elm

<div>
 
 
 Job Description:
 
 
 
 The Customer Service Specialist &ndash; Municipal Requirements plays a pivotal role in navigating the intricate landscape of health and commercial establishment licensing. This mid-career position demands an in-depth understanding of municipal regulations and exceptional communication skills. The specialist acts as a critical liaison between clients and municipal authorities, guiding clients through the establishment or renewal process while ensuring compliance with all governmental requirements. By delivering comprehensive advice, explaining complex procedures, and providing continuous application support, the specialist fosters an environment of trust and satisfaction among clients. Additionally, the role necessitates proactive tracking of application statuses, addressing any potential issues, and maintaining thorough documentation to enhance service efficiency.
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Business Administration, Public Administration, Communications, or a related field.
 
 </li>
 <li>
 
 At least 5 years of experience in customer service, with a strong emphasis on municipal regulations and licensing processes.
 
 </li>
 <li>
 
 Proven track record of working with government agencies and understanding compliance requirements related to health and commercial establishments.
 
 </li>
 <li>
 
 Demonstrated ability to resolve complex customer inquiries and complaints effectively and efficiently.
 
 </li>
 <li>
 
 Familiarity with electronic government platforms such as Balady or equivalent systems.
 
 </li>
 <li>
 
 Strong organizational skills to manage multiple applications and client interactions simultaneously.
 
 </li>
 <li>
 
 Excellent interpersonal and communication skills, both verbal and written, tailored to diverse client backgrounds.
 
 </li>
 <li>
 
 Ability to adapt to changes in municipal regulations and stay updated with the latest developments.
 
 </li>
 <li>
 
 Proficiency in using Customer Relationship Management (CRM) systems for tracking inquiries and documentation.
 
 </li>
 <li>
 
 Strong analytical skills to prepare insightful reports on application trends and client issues.
 
 </li>
 </ul>
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 
 Guide clients through the complexities of municipal requirements for health and commercial establishments, ensuring they receive accurate and timely information.
 
 </li>
 <li>
 
 Clarify detailed procedures for submitting applications via electronic government platforms like Balady, assisting clients in document preparation.
 
 </li>
 <li>
 
 Monitor the progress of client applications with the relevant authorities, providing consistent updates to clients about their application status.
 
 </li>
 <li>
 
 Handle client inquiries regarding rejections or delays in obtaining licenses, coordinating with authorities to facilitate effective solutions.
 
 </li>
 <li>
 
 Build strong relationships with clients, delivering exceptional service to enhance satisfaction levels and foster long-term trust.
 
 </li>
 <li>
 
 Maintain up-to-date knowledge of municipal regulations and changes, ensuring advice provided to clients is current and accurate.
 
 </li>
 <li>
 
 Document all client interactions, inquiries, and solutions in the CRM system for comprehensive record-keeping and reporting.
 
 </li>
 <li>
 
 Prepare periodic reports analyzing work volume and prevalent customer inquiries to identify areas for improvement in service delivery.
 
 </li>
 </ul>
 
 
 Required Skills:
 
 
 <ul>
 <li>
 
 Expertise in municipal regulations and licensing for health and commercial establishments.
 
 </li>
 <li>
 
 Strong problem-solving skills with a focus on customer satisfaction and service excellence.
 
 </li>
 <li>
 
 Exceptional verbal and written communication skills, capable of conveying complex information in an understandable manner.
 
 </li>
 <li>
 
 Proficient in CRM systems to manage client data and track application processes effectively.
 
 </li>
 <li>
 
 Analytical thinking with the ability to generate insightful reports on service performance and client trends.
 
 </li>
 <li>
 
 Time management and organizational skills to prioritize tasks effectively within a fast-paced work environment.
 
 </li>
 <li>
 
 Ability to work collaboratively with cross-functional teams and various stakeholders to achieve clients&rsquo; goals.
 
 </li>
 <li>
 
 High level of professional integrity and ethical standards while handling confidential client information.
 
 </li>
 </ul>
 
 
 
</div>

ChampionX

<div><div>ChampionX has an immediate need for a Customer Service Representative based in Dammam, Saudi Arabia. The role is responsible to be involved in managing customer inquiries, coordinating logistics activities, and ensuring timely order processing. Responsibilities also include follow-up on payment processing to maintain smooth operations. Strong communication, organizational, and multitasking skills are essential for success in this role.
What&rsquo;s in it For You:<ul><li>
The ability to make an impact and shape your career with a company that is passionate about growth.</li><li>
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.</li><li>
Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement</li><li>
Access to Employee Resource Groups (ERG&rsquo;s). These grassroots, employee-led groups are open to anyone in the organization and allow employees to come together to explore common interests and foster a diverse and inclusive workplace within the organization</li><li>
Access to multiple knowledge sharing platforms to enhance collaboration and engagement.</li></ul>
What You Will Do:<ul><li>
Follow safety policies to provide a safe workplace for all employees and supports the guiding principles of Goal Zero to continually improve the plant&rsquo;s safety, health and environmental performance, security, and efforts to respond to public concerns relating to design, development, manufacture, storage, marketing, distribution, use and ultimate safe disposal of chemical products. Drive culture of safety; Report safety observations / incident.</li><li>
Supports and is committed to the Quality Improvement Process. Plans strategies to ensure error-free work by &ldquo;doing it right the first time&rdquo; and conveys this attitude in the daily performance of various duties, in our drive continuous improvement.</li><li>
Enter customer orders accurately into the system and provide timely confirmation to customers and the sales team.</li><li>
Monitor open purchase and sales orders daily to ensure timely processing and fulfillment.</li><li>
Enter and manage customer orders in the ERP system, ensuring accuracy and completeness.
</li><li>Perform all required system transactions throughout the order lifecycle</li><li>
Ensure system reflects real-time order status for visibility across departments.</li><li>
Provide regular shipping updates to customers and sales representatives.</li><li>
Upload all required documentation to the customer portal to facilitate timely payment and follow up on collection processes.</li><li>
Liaise with the Credit team to resolve credit and delivery holds promptly.</li><li>
Review Letters of Credit to ensure compliance with company procedures.</li><li>
Coordinate with planners to meet requested delivery dates.</li><li>
Review pending order status with internal suppliers to ensure timely delivery.</li><li>
Improve service levels by ensuring on-time delivery to both internal and external customers.</li><li>
Ensure adherence to Customer Service KPIs and escalate issues as needed.</li><li>
Prepare accurate shipping documents and ensure timely invoicing and communication to customers.</li><li>
Maintain organized filing systems and records for audit purposes.</li><li>
Follow company policies, processes, and compliance requirements, including VAT and E-invoicing regulations</li><li>
Participate in weekly reporting and calls with stakeholders to review performance and resolve issues.</li><li>
Ensure system updates reflect the accurate status of customer orders.</li></ul>
MINIMUM EDUCATION AND EXPERIENCE:<ul><li>
 Strong communication, interpersonal, and presentation skills</li><li>
Must have strong Microsoft Excel, Word, Power Point and Word skills. Must be able to create excel sheets to analyze data (V-Look ups &amp; Pivots essential. Must be able to create professional and impactful PowerPoint presentations.</li><li>
2 years of experience in similar industrial fields.</li><li>
Diploma or bachelor's degree in relevant field.</li><li>
Fluency in English both verbal and written. Arabic language would be an advantage.</li><li>
Change Management strategy knowledge and experience in supporting transformational business programs</li><li>
Strong and effective communication and leadership skills, demonstrating traits such as persuasiveness, negotiation skills, conflict management and resolution techniques.</li><li>
A flexible working approach with the ability to respond to ad-hoc and unexpected issues, effectively.</li><li>
Comfortable with ambiguity and ability to work with good judgement
</li><li>Strong organization, sense of urgency, prioritization and multi-tasking skills.</li></ul>
About ChampionX:
ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations
Our Commitment to Diversity and Inclusion
At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. 
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. 
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.</div></div>

Customer Service Representative - Temporary

Al Fares International Tents and construction metal llc

Job Opportunity &ndash; Client Service Representative Location: Riyadh, Saudi Arabia Company: Al Fares International Tents &amp; Construction Metal LLCAl Fares International Tents &amp; Construction Metal LLC is a leading company in the Gulf region, specializing in aluminum and steel structures, prefabricated buildings, and customized tent solutions across the GCC. With a strong reputation for quality, innovation, and reliability, we are expanding and seeking a talentedClient Service Representative to join our Riyadh branch.Key Responsibilities:<ul><li>Act as the primary point of contact for clients and ensure high-quality service delivery.</li><li>Handle client inquiries, prepare quotations, and follow up on proposals.</li><li>Coordinate with internal teams (engineering, logistics, and installation) to meet project timelines.</li><li>Support in project documentation, contracts, and invoicing.</li><li>Build and maintain strong relationships with new and existing clients.</li><li>Provide after-sales support and ensure client satisfaction.</li></ul>Required Skills &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (preferred).</li><li>3&ndash;5 years of experience in client service, sales, or project coordination (construction, tents, or prefabricated structures industry preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple projects and meet deadlines.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>Fluent in English (Arabic is an advantage).</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Career growth opportunities within a leading regional company.</li><li>Dynamic and professional work environment.</li></ul>Interested candidates are invited to send their CV to: vacancy@alfaresintl.comJob Type: Full-time

Client Service Representative

Sihamco

<div><h3 class="jobSectionHeader">Job Summary</h3>
We are seeking a professional and customer-focused Call Center Representative to join our team. The ideal candidate will be the first point of contact for customers, handling inbound calls, addressing inquiries, resolving concerns, and providing accurate information about The Groves&rsquo; services and offerings.
The Groves is a premier destination in Riyadh, specializing in food &amp;amp; beverage, hospitality, and entertainment. We take pride in providing unforgettable experiences to our guests through exceptional service and a welcoming atmosphere.<ul>
<li>Answer incoming calls promptly and professionally.</li>
<li>Address customer inquiries, concerns, and complaints with patience and efficiency.</li>
<li>Provide accurate information regarding The Groves&rsquo; services, events, reservations, and promotions.</li>
<li>Record and update customer information in the system.</li>
<li>Escalate unresolved issues to the appropriate department or supervisor.</li>
<li>Ensure a high level of customer satisfaction and maintain company standards in all interactions.</li>
</ul>Requirements<ul>
<li>Saudi National &ndash; preference will be given to Saudi applicants.</li>
<li>Proficiency in both Arabic and English (spoken and written).</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to remain calm and professional under pressure.</li>
<li>Prior experience in a call center, hospitality, or customer service role is preferred.</li>
<li>Familiarity with F&amp;B, hospitality, or entertainment industries is an advantage.</li>
</ul>About The Group:
SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
At SIHAMCO, we don&rsquo;t just lead Saudi Arabia&rsquo;s hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we&rsquo;ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
Crafting a Homegrown Legacy
All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don&rsquo;t import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
Our Signature Brands
Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
We Are Only Getting Started!
Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
People First
Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
Benefits
At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:<ul>
<li>Competitive salary packages &ndash; aligned with market standards and experience</li>
<li>Visa (1 year temp) &amp; Flights into the country for non-citizens</li>
<li>Accommodation</li>
<li>Transportation Allowance</li>
<li>Career development &amp; Internal promotions &ndash; grow with us across departments and seasons</li>
<li>Creative &amp; collaborative work culture &ndash; built on passion, innovation, and attention to detail</li>
<li>Exposure to high-end hospitality &amp; entertainment concepts &ndash; gain experience in premium F&amp;B and entertainment</li>
<li>Experience working on premium events within The Groves, Riyadh Season</li>
<li>Cultural diversity &ndash; join a team of passionate professionals from around the world</li>
</ul>Join us and be part of a company that&rsquo;s redefining hospitality in Saudi Arabia and beyond.</div>

Call Centre Representative

Seddiqi Holding

<div>
 
 Seddiqi Holding&mdash;one of the UAE&rsquo;s most successful homegrown companies with a strong heritage in luxury jewelry and watches&mdash;is thrilled to announce a unique opportunity to be part of our
 
 Ahmed Seddiqi
 
 team as
 
 Sales Consultant.
 
 
 
 
 
 
 In this role, you will represent some of the world&rsquo;s most iconic luxury watch and jewelry brands, delivering an exceptional client experience while driving sales and building lasting relationships.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide an exceptional customer service experience and create memorable moments by exceeding customer expectations.
 </li>
 <li>
 Provide advice to customers on general information about product/brand heritage, features, warranties and trends and developments in the luxury market, showing passion for luxury products.
 </li>
 <li>
 Maintain relationships with customer by providing support, information, and guidance; researching and providing recommendations whilst ensuring customer loyalty, retention and improve spend.
 </li>
 <li>
 Identify opportunities to improve sales and service by remaining current on industry trends, market activities, and competitors.
 </li>
 <li>
 Provide an exceptional customer service experience to after-sales customer visiting the stores by following the store&rsquo;s after-sales processes and ensures full adherence to repair/return policies and procedures.
 </li>
 <li>
 Take all necessary efforts to resolve any customer complaints or issues and escalates it to senior team members when required.
 </li>
 <li>
 Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business.
 </li>
 <li>
 Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
 </li>
 <li>
 Undertakes all support activities related to the sales process including but not limited to computing sale prices and discounts as applicable, packaging of products, placing special orders, maintain sales records, receive and process payments and generating invoices and receipts.
 </li>
 <li>
 Capture accurate and meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the customer, building relationships and personalizing future customer development opportunities.
 </li>
 <li>
 Stock management process. This includes receiving incoming stock shipments, meticulously counting and verifying items against receiving documents, and ensuring the accuracy of the inventory. Once validated, the Salesperson will efficiently organize and store the stock to maintain an organized and easily accessible inventory system.
 </li>
 <li>
 Take pro-active efforts for self-development by attending educational workshops; self-study; reviewing professional publications; establishing personal networks; competition visits; participating in related events.
 </li>
 </ul>
 
 
 
 
 
 In order to be successful in this role, you should have:
 
 
 <ul>
 <li>
 High School or equivalent.
 </li>
 <li>
 1-3 years job related experience.
 </li>
 <li>
 Sales experience in a luxury environment or watches and jewelry sector.
 </li>
 <li>
 Good levels of concentration, attention to detail and analytical skills.
 </li>
 </ul>
 
 
 
 
 
 NOTE - Only shortlisted applicants will be contacted. Please accept our utmost appreciation for your interest in joining the team.
 
 
</div>

Sales Consultant -Ahmed Seddiqi- Luxury Watches & Jewellery

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Customer Service Representative - Temporary

Client Service Representative

Call Centre Representative

Sales Consultant -Ahmed Seddiqi- Luxury Watches & Jewellery