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customer service representative

AS Health Group

We are seeking a professional and customer-focused Arabic-Speaking Dermatology Receptionist / CSR to join our dermatology department at our medical center. The ideal candidate will have prior experience in dermatology or aesthetic clinics, excellent communication skills, and the ability to provide a high standard of service to patients in a fast-paced healthcare environment.Key Responsibilities<ul><li>Welcome and assist patients in a professional and courteous manner</li><li>Handle appointment scheduling, confirmations, cancellations, and follow-ups</li><li>Register patients accurately and maintain confidential medical records</li><li>Coordinate patient flow between dermatologists, nurses, and treatment rooms</li><li>Answer phone calls, WhatsApp inquiries, and emails professionally</li><li>Explain dermatology services, treatments, and clinic procedures to patients</li><li>Handle patient inquiries, concerns, and complaints calmly and efficiently</li><li>Support billing and insurance processes when required (verification, approvals, coordination)</li><li>Maintain front desk cleanliness, organization, and professional appearance</li><li>Ensure compliance with clinic policies, patient privacy, and healthcare regulations</li></ul>Job Type: Full-timePay: AED2,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Do you Speak Arabic?</li></ul>Experience:<ul><li>Dermatology/Cosmetics: 1 year (Required)</li><li>customer service: 1 year (Required)</li></ul>

Customer Service Representative

Reportage Properties LLC

<div>
 
 
 About us:
 
 
 
 We are a leading real estate development company, recognized for delivering exceptional projects globally and setting new benchmarks in the industry.
 
 
 
 
 
 We are seeking a dedicated Customer Service Executive to be the primary point of contact for our clients, ensuring a seamless and positive experience throughout their property journey. This role is crucial in upholding our company's reputation by managing client interactions, resolving issues, and facilitating all post-sale transactional processes with professionalism and efficiency.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Client Transaction &amp; Documentation Management:
 
 
 <ul>
 <li>
 Prepare, manage, and guide clients through all necessary paperwork, including contracts, registrations, cancellations, transfers, and property handover documents.
 </li>
 <li>
 Issue No Objection Certificates (NOCs) for resale transactions and mortgage applications.
 </li>
 <li>
 Ensure all transactions and documentation strictly adhere to company policies and relevant regulatory authorities (e.g., DLD, ADM, ADGM).
 </li>
 </ul>
 
 
 
 
 
 Customer Inquiry &amp; Relationship Management:
 
 
 <ul>
 <li>
 Act as the main liaison for all client inquiries via phone, email, WhatsApp, and in-person meetings.
 </li>
 <li>
 Provide detailed and accurate information on properties, project updates, and company procedures.
 </li>
 <li>
 Proactively conduct follow-up communications to gauge client satisfaction and gather feedback for continuous improvement.
 </li>
 <li>
 Build and maintain strong, long-term client relationships by understanding their needs and providing tailored support.
 </li>
 </ul>
 
 
 
 
 
 Issue Resolution &amp; Compliance:
 
 
 <ul>
 <li>
 Address and resolve client complaints and concerns promptly and effectively.
 </li>
 <li>
 Liaise with internal departments (Sales, Finance, Legal, Collections) to find solutions and communicate outcomes to clients.
 </li>
 <li>
 Ensure all customer interactions, issues, and resolutions are accurately logged in the CRM system.
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Cross-Functional Collaboration:
 
 
 <ul>
 <li>
 Generate regular reports on client issues, trends, and overall satisfaction for management.
 </li>
 <li>
 Collaborate seamlessly with internal teams and external authorities to ensure streamlined operations and a unified client experience.
 </li>
 <li>
 Submit all work to the Customer Care Manager for verification, ensuring accuracy and completeness
 
 .
 
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Marketing, or a related field.
 </li>
 <li>
 Fresh graduate or up to 3 years of experience in a customer service role. Experience in UAE real estate is a significant advantage.
 </li>
 <li>
 Language Skills: Fluency in both English and Arabic is required.
 </li>
 <li>
 Proficiency in CRM software and the MS Office suite.
 </li>
 <li>
 
 Real-estate experience
 
 
 *REQUIRED*
 
 </li>
 </ul>
 
 
 
 
 
 Key Competencies &amp; Skills:
 
 
 <ul>
 <li>
 Exceptional communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving and conflict-resolution abilities.
 </li>
 <li>
 High attention to detail and ability to manage multiple tasks simultaneously.
 </li>
 <li>
 Customer-oriented with a professional, patient, and empathetic demeanor.
 </li>
 <li>
 A strong team player who thrives in a collaborative environment.
 </li>
 <li>
 Adaptable and able to work flexible hours, including weekends if required.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Competitive salary and commission-based incentives.
 </li>
 <li>
 A dynamic and professional work environment.
 </li>
 <li>
 Career growth opportunities in a leading real estate firm.
 </li>
 </ul>
 
 
 
 
 If you have the required experience and skills, and you're ready to take on a challenging yet rewarding role, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 How to Apply:
 
 
 
 Send your resume to talent@reportageuae.com with the subject line"
 
 Customer Service Specialist
 
 ."
 
 
 
</div>

YELLOWBOX BUSINESSMEN SERVICES LLC

Job Title: Tele Sales RepresentativeJob Summary:We are seeking a motivated and results-driven Tele Sales Representative to join our sales team. The successful candidate will be responsible for making outbound calls to prospective customers, introducing products or services, and closing sales over the phone. This role requires excellent communication skills, persistence, and the ability to thrive in a fast-paced sales environment.Key Responsibilities:<ul><li>Make outbound calls to potential and existing customers to introduce and sell products or services.</li><li>Follow up on leads and conduct research to identify potential prospects.</li><li>Understand customer needs and offer appropriate solutions or products.</li><li>Maintain accurate records of all interactions and sales in the CRM system.</li><li>Meet or exceed daily and monthly sales targets.</li><li>Handle customer objections effectively and professionally.</li><li>Provide information about promotions, warranties, delivery times, and after-sales service.</li><li>Collaborate with the sales team and other departments to improve performance and customer satisfaction.</li><li>Stay updated on product knowledge, company policies, and market trends.</li></ul>Requirements:<ul><li>Proven experience as a tele sales representative or similar sales/customer service role.</li><li>Excellent communication and interpersonal skills.</li><li>Strong negotiation and persuasive skills.</li><li>Ability to handle rejection and remain motivated.</li><li>Basic computer skills and familiarity with CRM software.</li><li>High school diploma; a degree in Marketing, Business, or related field is a plus.</li></ul>Preferred Skills:<ul><li>Previous experience in B2B or B2C tele sales.</li><li>Multilingual abilities are a plus.</li><li>Goal-oriented and self-motivated attitude.</li></ul>Work Environment:<ul><li>Office-based or hybrid/remote setup depending on company policy.</li><li>Performance-driven with incentives and bonuses for achieving targets.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

TELE SALES CONSULTANT /TELE CALLER

Vapors R Us

Retail Sales RepresentativeLocation: Abu Dhabi, UAEJob Type: Full-timeCompany: VAPORS R USPreferred Candidates: Male/ArabicJoin our team at VAPORS R US in Abu Dhabi as a Retail Sales Representative! We are seeking individuals who are passionate about customer service and sales to be part of our dynamic team.Key Responsibilities:- Greet customers warmly and assist them with product selection and purchases.- Address customer inquiries, concerns, and complaints professionally to maintain high satisfaction levels.- Process transactions accurately and efficiently.- Utilize cross-selling and upselling techniques to maximize sales opportunities.- Meet individual and store sales targets.- Share customer feedback and market trends with management.- Ensure the store is clean, organized, and well-stocked.- Collaborate with team members to exceed customer expectations.- Adhere to company policies, schedules, and break times.- Report any emergency incidents to the immediate manager.Qualifications:- Sales experience is a plus.- Previous retail or customer service experience is advantageous.- Strong communication and interpersonal skills.- Customer service and sales-oriented mindset.- Willingness to work flexible shifts, including weekends and holidays.- Positive attitude and dedication to assisting customers.Why Join Us?- Join a growing and vibrant company.- Enhance your skills in a supportive work environment.- Competitive salary and benefits package.To Apply:If you meet the qualifications and are excited about this opportunity, please send your resume to info@vaporsrus.net with the subject line &ldquo;Sales Representative.&quot;Don't miss out on this exciting role - Apply Now and become a part of our team!Job Type: Full-timeWork Location: In person

Sales Representative

Job Title: Tele Sales RepresentativeJob Summary:We are seeking a motivated and results-driven Tele Sales Representative to join our sales team. The successful candidate will be responsible for making outbound calls to prospective customers, introducing products or services, and closing sales over the phone. This role requires excellent communication skills, persistence, and the ability to thrive in a fast-paced sales environment.Key Responsibilities:<ul><li>Make outbound calls to potential and existing customers to introduce and sell products or services.</li><li>Follow up on leads and conduct research to identify potential prospects.</li><li>Understand customer needs and offer appropriate solutions or products.</li><li>Maintain accurate records of all interactions and sales in the CRM system.</li><li>Meet or exceed daily and monthly sales targets.</li><li>Handle customer objections effectively and professionally.</li><li>Provide information about promotions, warranties, delivery times, and after-sales service.</li><li>Collaborate with the sales team and other departments to improve performance and customer satisfaction.</li><li>Stay updated on product knowledge, company policies, and market trends.</li></ul>Requirements:<ul><li>Proven experience as a tele sales representative or similar sales/customer service role.</li><li>Excellent communication and interpersonal skills.</li><li>Strong negotiation and persuasive skills.</li><li>Ability to handle rejection and remain motivated.</li><li>Basic computer skills and familiarity with CRM software.</li><li>High school diploma; a degree in Marketing, Business, or related field is a plus.</li></ul>Preferred Skills:<ul><li>Previous experience in B2B or B2C tele sales.</li><li>Multilingual abilities are a plus.</li><li>Goal-oriented and self-motivated attitude.</li></ul>Work Environment:<ul><li>Office-based or hybrid/remote setup depending on company policy.</li><li>Performance-driven with incentives and bonuses for achieving targets.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

WALK IN - Interview 17 JAN / 18 JAN 1:00 PM Female Receptionist

First Abu Dhabi Bank (FAB)

<div>
 
 Job Purpose
 
 
 
 To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.
 
 
 Possessing a strong team spirit, motivation and friendly environment with all customer and Colleagues
 
 
 Job Specific Accountabilities
 
 
 <ul>
 <li>
 Provide excellent customer service by attending to incoming calls within the quality guidelines
 </li>
 <li>
 Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process
 </li>
 <li>
 Recommend potential products or services to management by collecting customer information and analyzing customer needs
 </li>
 <li>
 Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scores
 </li>
 <li>
 Contribute to the business by generating new prospects/Leads and upselling for all types of FAB products
 </li>
 <li>
 Maintains customer records by updating customer history through service requests/complaints and Notes Maintain confidentiality of the bank&rsquo;s customers and data
 </li>
 <li>
 Ensure the business meets its obligations under the Bank&rsquo;s Policies and Standards and under local laws/regulations
 </li>
 <li>
 Attend to special tasks assigned by team leader and Managers
 </li>
 <li>
 Demonstrate flexibility in adhering to your planned/scheduled shifts and on call/ unplanned shifts due to the floor situation for achieving all defined Service Level and Abandoned rates
 </li>
 <li>
 Ensure self-punctuality, adherence of policies &amp; procedures and discipline to the Centre
 </li>
 </ul>
</div>

Relationship Officer - Liabilities

Octa beauty center

Job Purpose:To provide a professional front-desk experience, manage bookings and customer communication, support sales activities, and contribute to improving customer experience and retention.Key Responsibilities:1. Front Desk &amp; Customer Service- Welcome clients professionally upon arrival.- Handle customer inquiries in person, by phone, WhatsApp, and social media messages.- Address basic complaints and escalate issues to management when required.2. Booking &amp; Schedule Management- Manage appointments using the approved booking system.- Confirm, reschedule, or cancel bookings as needed.- Coordinate schedules to avoid delays or conflicts.- Follow up with late or no-show clients.3. Social Media &amp; Client Communication- Respond to direct messages on social media platforms (Instagram, WhatsApp Business,etc.).- Provide accurate information about services, prices, and promotions.- Convert inquiries into confirmed bookings.- Follow approved response templates and communication guidelines.4. Sales Support- Promote salon services, packages, and approved offers.- Encourage re-booking and advance appointments.- Support package sales without offering unauthorized discounts.- Record sales opportunities and client feedback.5. Client Feedback &amp; Experience- Collect client feedback after services.- Document satisfaction levels and complaints.- Encourage satisfied clients to leave reviews.- Report critical feedback to management immediately.6. Inactive Client Follow-up- Identify clients who have not visited for more than one month.- Contact them in a professional, non-pushy manner.- Record reasons for non-return and report findings.7. Reporting &amp; Customer Insights- Prepare weekly or monthly reports covering:* Client types (new / returning / packages)* Most requested services* Peak and low periods* Common questions and complaints- Provide observations to support customer experience improvement.8. Compliance &amp; Professional Conduct- Maintain confidentiality of client information.- Follow salon policies, appearance standards, and work schedules.- Perform additional related tasks as assigned by management.Qualifications &amp; Skills:- Fluent in Arabic (English is an advantage).- Minimum 2 years of experience in a similar role.- Strong communication and customer service skills.- Ability to work with booking systems and digital communication tools.- Organized, reliable, and able to work under pressure.Salary:AED 2,000 &ndash; 2,500 depending on experience.Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Arabic Salon Receptionist

Explore 716+ Customer service representative in Tagalog Jobs In Abu Dhabi this February. Find roles across top companies and apply now to boost your career.

716 customer service representative jobs IN Tagalog Jobs In Abu Dhabi

Customer Service Representative

Customer Service Representative

TELE SALES CONSULTANT /TELE CALLER

Sales Representative

WALK IN - Interview 17 JAN / 18 JAN 1:00 PM Female Receptionist

Relationship Officer - Liabilities

Arabic Salon Receptionist