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customer service representative - (uaen fujairah) Jobs in Al Fujayrah

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customer service representative uaen fujairah

Wio Bank

<div>
 Ready to Be the Voice of the UAE&rsquo;s Most Exciting Digital Bank?
 <br/>
 <br/>
 Are you a proud Emirati looking to make a real impact? Do you enjoy helping others, solving problems, and representing your community with pride and professionalism? If so, we&rsquo;d love to welcome you to the team at Wio Bank.
 <br/>
 <br/>
 We&rsquo;re looking for a Customer Service Agent (UAE National) to be the first point of contact for our customers&mdash;supporting them across their day-to-day banking needs and ensuring they experience service that&rsquo;s fast, friendly, and future-focused.
 <br/>
 <br/>
 This is a remote role, giving you the flexibility to work from Fujairah. Training will be provided in Dubai for the first month, where you'll get hands-on exposure to our systems, tools, and customer experience standards before transitioning to remote work.
 <br/>
 <br/>
 🛠️ What You&rsquo;ll Be Doing:
 <br/>
 <br/>
 🔹 Customer Support &amp; Interaction
 <br/>
 <br/>
 <ul>
  <li>
   Respond to customer inquiries via phone, chat, email, and app with clarity, empathy, and speed.
  </li>
  <li>
   Help customers navigate our digital banking platform&mdash;from setting up accounts to managing services.
  </li>
  <li>
   Be a champion of the Wio experience by delivering seamless, professional support.
  </li>
  <li>
   Escalate any complex issues to the right teams and follow through until resolution.
   <br/>
   <br/>
  </li>
 </ul>
 🔹 Service Excellence
 <br/>
 <br/>
 <ul>
  <li>
   Keep customer records and service logs updated and accurate.
  </li>
  <li>
   Monitor feedback and identify opportunities to enhance our support experience.
  </li>
  <li>
   Educate customers on new features and guide them through app-based journeys.
   <br/>
   <br/>
  </li>
 </ul>
 🔹 Process Collaboration
 <br/>
 <br/>
 <ul>
  <li>
   Work closely with internal teams to ensure service quality, operational efficiency, and customer satisfaction.
  </li>
  <li>
   Contribute ideas to improve our tools, systems, and service processes.
   <br/>
   <br/>
  </li>
 </ul>
 🎓 What You&rsquo;ll Bring:
 <br/>
 <br/>
 ✅ UAE National with a High School Degree or Diploma
 <br/>
 <br/>
 ✅ 1&ndash;3 years of experience in a customer service or client-facing role.
 <br/>
 <br/>
 ✅ Excellent communication skills in both Arabic and English.
 <br/>
 <br/>
 ✅ A passion for technology, innovation, and helping others.
 <br/>
 <br/>
 ✅ A positive attitude, willingness to learn, and commitment to growing your career.
 <br/>
 <br/>
 💼 Why Join Wio?
 <br/>
 <br/>
 ✨ Work remotely from anywhere in the UAE after your initial 1-month training in Dubai.
 <br/>
 <br/>
 ✨ Join a next-gen digital bank built in the UAE, for the UAE.
 <br/>
 <br/>
 ✨ Be part of a culture that invests in Emirati talent and supports your long-term career goals.
 <br/>
 <br/>
 ✨ Enjoy private health &amp; life insurance, generous leave, and a supportive hybrid work model.
 <br/>
 <br/>
 🎯 Be Part of the Future of Banking.
 <br/>
 <br/>
 If you&rsquo;re ready to be the voice our customers trust&mdash;and help shape what banking looks like in the UAE&mdash;we want YOU. Apply now and start your journey with Wio.
</div>


Customer Service Representative - (UAEN Fujairah)

Jet Aviation

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Planner
</b></h1></div></div></div></div><div><div><div><div>Location:
Fujairah, Fujairah, AE, P.O. Box 7
</div></div></div></div><div><div><div><div>Flexible Work Arrangement: Onsite
</div></div></div></div><div><div><div><div>Job Category: Aircraft Maintenance Repair &amp; Overhaul (MRO)
</div></div></div></div><div><div><div><div>Career Level: Technicians / Crew
</div></div></div></div><div><div><div><div>Requisition Id: 5434
</div></div></div></div><div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Position Summary</b></h2>
</div><div><p>
The Planner is responsible for preparing, updating, and completing work packages and technical records throughout maintenance projects, in accordance with Jet Aviation procedures, aviation regulations, and customer requirements. The role reports to the Aircraft Maintenance Planer and ensures both technical planning and documentation are executed to the highest standards.</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Minimum Requirements</b></h2>
</div><div><ul><li>UAE National Diploma or equivalent in Aerospace Engineering or Aircraft Maintenance Engineering.</li>
<li>Minimum 3 years in aircraft maintenance planning, preferably for corporate aircraft.</li>
<li>Experience with CAMP/CMP/Corridor/SAP S4 is required.</li>
<li>Good knowledge of how to manage Airworthiness Directives (ADs), Service Bulletins (SBs), and Life Limited Parts (LLPs).</li>
<li>Knowledge of reliability monitoring and reporting.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Main Responsibilities</b></h2>
</div><div><ul><li>Plan scheduled maintenance for customer-owned Bell 412 helicopters and produce reports from the maintenance tracking system.</li>
<li>Organize for due maintenance to be performed within Maintenance Manual limits and ensure any defects identified are rectified.</li>
<li>Enter data into the maintenance tracking system (CAMP) and manage &amp; archive all aircraft technical records.</li>
<li>Administer the Work Order (WO) register and follow the operator&rsquo;s aircraft maintenance program and scheduled maintenance accordingly.</li>
<li>Establish Electronic Work Orders (EWO) for aircraft and component maintenance.</li>
<li>Prepare work reports, log book entries, and Certificate of Release to Service (CRS) statements.</li>
<li>Assist dedicated project coordinators to ensure congruency of work documents with all accomplished work and cross-check that required documentation is properly completed and signed.</li>
<li>Administer respective aircraft records and consolidate completed electronic work orders.</li>
<li>Observe relevant procedures of the Maintenance Organization Exposition (MOE) and implement corrective and preventive actions as necessary.</li>
<li>Promote quality consciousness and continuous improvement within the planning function.</li>
<li>Monitor and communicate aircraft project status with internal and external customers.</li>
<li>Ensure all planning and documentation activities are conducted in compliance with Civil Aviation regulations, Part 145, and Jet Aviation policies.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Desired Characteristics</b></h2>
</div><div><ul><li>Strategic and problem-solving capabilities, strong task execution skills.</li>
<li>Metrics orientation and process thinking.</li>
<li>Strong customer support, willingness and focus, as well as dedication.</li>
<li>Sound project management expertise.</li>
<li>Understanding various CAA requirements.</li>
<li>Strong understanding of general aviation aircraft maintenance programs and methodology.</li>
<li>Ability to multitask and work under pressure.</li>
<li>English: fluent (level 3); any additional language would be an advantage.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Physical Demands</b></h2>
</div><div><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p>
<p>
While performing the duties of this job, the employee is required to use hands to finger, handle, or feel, reach with hands, and talk or hear. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds overhead. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Environment</b></h2>
</div><div><p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p>
<p>
The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate, with occasionally high volume when aircraft arrive or depart. The employee is frequently exposed to vibration and may occasionally encounter fuel fumes. The employee must be willing and able to work in all types of weather conditions. The hangar environment may be extremely hot or cold during certain seasons of the year.</p></div></div></div></div></div></div></div></div><p></p>

Planner

<div>
 Location:
 <br/>
 <br/>
 Fujairah, Fujairah, AE, P.O. Box 7
 <br/>
 <br/>
 Flexible Work Arrangement: Onsite
 <br/>
 <br/>
 Job Category: Aircraft Maintenance Repair &amp; Overhaul (MRO)
 <br/>
 <br/>
 Career Level: Professional
 <br/>
 <br/>
 Requisition Id: 5437
 <br/>
 <br/>
 Position Summary
 <br/>
 <br/>
 The Aircraft Maintenance Planner is responsible for managing and monitoring the aircraft project preparation and documentation process in accordance with Jet Aviation procedures, aviation regulations, and customer requirements. The role reports directly to the Contract Manager/CAMO and ensures both technical planning and documentation are executed to the highest standards.
 <br/>
 <br/>
 <strong>
  Minimum Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years&rsquo; experience within a Part 145 Business Aviation MRO Planning Department.
  </li>
  <li>
   Aircraft Maintenance Degree or Diploma is a pre-requisite.
  </li>
  <li>
   Knowledge of OEM support functions for Bell 412 Helicopters required.
  </li>
  <li>
   In-depth understanding of the aerospace industry, OEMs, and the regulatory framework.
  </li>
  <li>
   Familiarity with CAMP Maintenance Tracking software is an advantage.
  </li>
  <li>
   Fluent in English (written and spoken); any other language is a plus.
   <br/>
   <br/>
  </li>
 </ul>
 Main Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Administer the Electronic Work Order (EWO) register and ensure accurate tracking of maintenance activities.
  </li>
  <li>
   Evaluate maintenance capability versus work scope and review the operator&rsquo;s aircraft maintenance program before scheduled maintenance.
  </li>
  <li>
   Prepare tooling, materials, and maintenance procedures for scheduled and unscheduled maintenance.
  </li>
  <li>
   Establish Electronic Work Orders (EWO) and issue work packages for aircraft and component maintenance.
  </li>
  <li>
   Prepare work reports, logbook entries, and Certificate of Release to Service (CRS) statements.
  </li>
  <li>
   Assist project coordinators to ensure congruency of work documents with all accomplished work and cross-check that required documentation is properly completed and signed.
  </li>
  <li>
   Administer aircraft records and consolidate completed work orders.
  </li>
  <li>
   Observe relevant procedures of the Maintenance Organization Exposition (MOE) and implement corrective and preventive actions as necessary.
  </li>
  <li>
   Promote quality consciousness and continuous improvement within the maintenance planning function.
  </li>
  <li>
   Monitor and communicate aircraft project status with internal and external customers.
  </li>
  <li>
   Ensure all planning and documentation activities are conducted in compliance with Civil Aviation regulations, Part 145, and Jet Aviation policies.
   <br/>
   <br/>
  </li>
 </ul>
 Desired Characteristics
 <br/>
 <br/>
 <ul>
  <li>
   Strong organizational and communication skills.
  </li>
  <li>
   Attention to detail and accuracy.
  </li>
  <li>
   Proactive and self-motivated.
  </li>
  <li>
   Ability to multitask and work under pressure.
  </li>
  <li>
   Team player with a customer-focused approach.
   <br/>
   <br/>
  </li>
 </ul>
 Physical Demands
 <br/>
 <br/>
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 While performing the duties of this job, the employee is required to use hands to finger, handle, or feel, reach with hands, and talk or hear. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds overhead. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
 <br/>
 <br/>
 Work Environment
 <br/>
 <br/>
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate, with occasionally high volume when aircraft arrive or depart. The employee is frequently exposed to vibration and may occasionally encounter fuel fumes. The employee must be willing and able to work in all types of weather conditions. The hangar environment may be extremely hot or cold during certain seasons of the year.
</div>


Aircraft Maintenance Planner

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Aircraft Maintenance Planner
</b></h1></div></div></div></div><div><div><div><div>Location:
Fujairah, Fujairah, AE, P.O. Box 7
</div></div></div></div><div><div><div><div>Flexible Work Arrangement: Onsite
</div></div></div></div><div><div><div><div>Job Category: Aircraft Maintenance Repair &amp; Overhaul (MRO)
</div></div></div></div><div><div><div><div>Career Level: Professional
</div></div></div></div><div><div><div><div>Requisition Id: 5437
</div></div></div></div><div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Position Summary</b></h2>
</div><div><p>
The Aircraft Maintenance Planner is responsible for managing and monitoring the aircraft project preparation and documentation process in accordance with Jet Aviation procedures, aviation regulations, and customer requirements. The role reports directly to the Contract Manager/CAMO and ensures both technical planning and documentation are executed to the highest standards.</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Minimum Requirements</b></h2>
</div><div><ul><li>5+ years&rsquo; experience within a Part 145 Business Aviation MRO Planning Department.</li>
<li>Aircraft Maintenance Degree or Diploma is a pre-requisite.</li>
<li>Knowledge of OEM support functions for Bell 412 Helicopters required.</li>
<li>In-depth understanding of the aerospace industry, OEMs, and the regulatory framework.</li>
<li>Familiarity with CAMP Maintenance Tracking software is an advantage.</li>
<li>Fluent in English (written and spoken); any other language is a plus.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Main Responsibilities</b></h2>
</div><div><ul><li>Administer the Electronic Work Order (EWO) register and ensure accurate tracking of maintenance activities.</li>
<li>Evaluate maintenance capability versus work scope and review the operator&rsquo;s aircraft maintenance program before scheduled maintenance.</li>
<li>Prepare tooling, materials, and maintenance procedures for scheduled and unscheduled maintenance.</li>
<li>Establish Electronic Work Orders (EWO) and issue work packages for aircraft and component maintenance.</li>
<li>Prepare work reports, logbook entries, and Certificate of Release to Service (CRS) statements.</li>
<li>Assist project coordinators to ensure congruency of work documents with all accomplished work and cross-check that required documentation is properly completed and signed.</li>
<li>Administer aircraft records and consolidate completed work orders.</li>
<li>Observe relevant procedures of the Maintenance Organization Exposition (MOE) and implement corrective and preventive actions as necessary.</li>
<li>Promote quality consciousness and continuous improvement within the maintenance planning function.</li>
<li>Monitor and communicate aircraft project status with internal and external customers.</li>
<li>Ensure all planning and documentation activities are conducted in compliance with Civil Aviation regulations, Part 145, and Jet Aviation policies.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Desired Characteristics</b></h2>
</div><div><ul><li>Strong organizational and communication skills.</li>
<li>Attention to detail and accuracy.</li>
<li>Proactive and self-motivated.</li>
<li>Ability to multitask and work under pressure.</li>
<li>Team player with a customer-focused approach.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Physical Demands</b></h2>
</div><div><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p>
<p>
While performing the duties of this job, the employee is required to use hands to finger, handle, or feel, reach with hands, and talk or hear. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds overhead. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Environment</b></h2>
</div><div><p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p>
<p>
The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate, with occasionally high volume when aircraft arrive or depart. The employee is frequently exposed to vibration and may occasionally encounter fuel fumes. The employee must be willing and able to work in all types of weather conditions. The hangar environment may be extremely hot or cold during certain seasons of the year.</p></div></div></div></div></div></div></div></div><p></p>

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Helicopter Maintenance Technician
</b></h1></div></div></div></div><div><div><div><div>Location:
Fujairah, Fujairah, AE, P.O. Box 7
</div></div></div></div><div><div><div><div>Flexible Work Arrangement: Onsite
</div></div></div></div><div><div><div><div>Job Category: Aircraft Maintenance Repair &amp; Overhaul (MRO)
</div></div></div></div><div><div><div><div>Career Level: Technicians / Crew
</div></div></div></div><div><div><div><div>Requisition Id: 5447
</div></div></div></div><div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Position Summary</b></h2>
</div><div><p>
The Helicopter Maintenance Technicians are responsible for the performance of maintenance work at the aircraft or components in accordance with approved data and to an approved standard</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Main Responsibilities</b></h2>
</div><div><p>
Quality, Safety and Environment</p>
<ul>
<li>Ensure all assigned tasks are performed in compliance with company policies, procedures, and Civil Aviation regulations.</li>
<li>Actively participate in the company&rsquo;s Occupational Health &amp; Safety (OH&amp;S) program and Safety Management System.</li></ul><br>
<p></p>
<p>
Maintenance Support</p>
<ul>
<li>Ensure a safe working environment and take the necessary safety precautions.</li>
<li>Ensure smooth workflow on assigned jobs with minimal.</li>
<li>Ensure assigned modification, maintenance, repair, or installation is performed in compliance with company policies, procedures, and relevant Civil Aviation regulations.</li>
<li>Ensure tasks are completed in accordance with approved maintenance data.</li>
<li>Ensure tasks are signed after immediately after completion, in computerized maintenance tracking and work order software and in accordance with the authorizations held.</li>
<li>Implementation, where necessary, of remedial (corrective and preventive) actions.</li>
<li>Promotion of quality awareness and safety practices.</li>
<li>Perform other duties assigned by the Licenced Maintenance Engineer/Technician.</li></ul><br>
<p></p>
<p>
Regulatory and Compliance
</p><ul><li>Ensure maintenance performed on assigned aircraft systems is conducted in compliance with relevant Civil Aviation regulations, Military or OEM requirements.</li>
<li>Maintain up-to-date knowledge of regulatory requirements.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Minimum Requirements</b></h2>
</div><div><ul><li>ICAO or equivalent licence with min 1 applicable type rating.</li>
<li>3 years&rsquo; experience working in an aircraft maintenance facility performing system maintenance and modifications on Bell 412.</li>
<li>Demonstrate an understanding of aviation regulatory requirements for aircraft systems and maintenance.</li>
<li>Experience in a customer-focused work environment with multiple priorities and project deadlines.</li>
<li>Basic computer literacy in Enterprise Resource Planning (ERP) systems and computerized maintenance tracking and work order software.</li>
<li>Company and customer focused.</li>
<li>Results oriented.</li>
<li>Proactive and self-motivated.</li>
<li>Team player.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Physical Demands</b></h2>
</div><div><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p>
<p>
While performing the duties of this job, the employee is required to use hands to finger, handle, or feel, reach with hands, and talk or hear. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds overhead. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Environment</b></h2>
</div><div><p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p>
<p>
The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate, with occasionally high volume when aircraft arrive or depart. The employee is frequently exposed to vibration and may occasionally encounter fuel fumes. The employee must be willing and able to work in all types of weather conditions. The hangar environment may be extremely hot or cold during certain seasons of the year.</p></div></div></div></div></div></div></div></div><p></p>

Helicopter Maintenance Technician

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Licensed Helicopter Maintenance Technician
</b></h1></div></div></div></div><div><div><div><div>Location:
Fujairah, Fujairah, AE, P.O. Box 7
</div></div></div></div><div><div><div><div>Flexible Work Arrangement: Onsite
</div></div></div></div><div><div><div><div>Job Category: Aircraft Maintenance Repair &amp; Overhaul (MRO)
</div></div></div></div><div><div><div><div>Career Level: Technicians / Crew
</div></div></div></div><div><div><div><div>Requisition Id: 5433
</div></div></div></div><div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Position Summary</b></h2>
</div><div><p>
The Licensed Helicopter Maintenance Technician is accountable for modifications, maintenance, repair, or installation of aircraft systems as assigned by the Licensed Helicopter Maintenance Engineer. The role ensures all activities are conducted in accordance with regulatory, customer, and company requirements, maintaining the highest standards of safety, quality, and operational performance.</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Main Responsibilities</b></h2>
</div><div><p>
Quality, Safety and Environment</p>
<ul>
<li>Ensure maintenance performed on aircraft systems is conducted in compliance with company policies, procedures, and Civil Aviation regulations.</li>
<li>Certify work and release aircraft systems in accordance with relevant license categories and company approval certificates.</li>
<li>Actively participate and comply with Jet Aviation&rsquo;s WH&amp;S and Environment programs and Aviation Safety Management System.</li></ul><br>
<p></p>
<p>
People Leadership</p>
<ul>
<li>Provide operational management and clear direction to Helicopter Maintenance Technicians for allocated maintenance tasks.</li>
<li>Mentor and support junior technicians as required.</li></ul><br>
<p></p>
<p>
Commercial Management</p>
<ul>
<li>Manage and control assigned aircraft maintenance activities on a daily basis.</li>
<li>Allocate resources effectively to ensure timely completion of assigned aircraft systems modification, maintenance, repair, or installation.</li>
<li>Ensure parts are ordered within appropriate timeframes to meet project or job deadlines while maintaining cost control.</li>
<li>Review job packs for assigned projects or jobs to ensure completeness and alignment with customer requirements.</li>
<li>Utilize company ERP systems to ensure time and attendance are correlated with projects.</li>
<li>Use computerized maintenance tracking software for project management.</li></ul><br>
<p></p>
<p>
Sales and Customer Management</p>
<ul>
<li>Provide regular feedback to the Licensed Helicopter Maintenance Engineer on the progress of planned system modification, maintenance, service, or installations.</li>
<li>Provide input into responses to customer queries and complaints as required.</li></ul><br>
<p></p>
<p>
Regulatory and Compliance
</p><ul><li>Ensure maintenance performed on assigned aircraft systems is conducted in compliance with relevant Civil Aviation regulations, Military or OEM requirements.</li>
<li>Maintain up-to-date knowledge of regulatory requirements.</li></ul><br>
<p></p>
<p>
Key Challenges</p>
<ul>
<li>Ensure smooth workflow on assigned jobs with minimal disruptions by effective use of allocated manpower and resources.</li>
<li>Complete aircraft work packs and logbook entries in compliance with regulatory and customer requirements.</li>
<li>Ensure assigned modification, maintenance, repair, or installation is performed in compliance with company policies, procedures, and relevant Civil Aviation regulations.</li>
<li>Raise ASRs (Over &amp; Above defects) at the time of identification of additional work and ensure accuracy.</li>
<li>Track progress of work to ensure budgetary control is maintained.</li>
<li>Implement remedial actions to correct project or job overruns.</li>
<li>Provide input into parts ordering for assigned projects to ensure parts are available to meet scheduled delivery times.</li>
<li>Regularly audit project documentation to ensure accuracy and integrity of data.</li>
<li>Provide input into customer queries and/or complaints.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Minimum Requirements</b></h2>
</div><div><ul><li>Minimum Aircraft &amp; Powerplant License.</li>
<li>5 years&rsquo; experience working in an aircraft maintenance facility performing system maintenance and modifications on Bell 412.</li>
<li>Demonstrated understanding of aviation regulatory requirements for aircraft systems maintenance.</li>
<li>People management skills in an operational environment.</li>
<li>Experience in a customer-focused work environment with multiple priorities and project deadlines.</li>
<li>Basic computer literacy in Enterprise Resource Planning (ERP) systems and computerized maintenance tracking and work order software.</li>
<li>Company and customer focused.</li>
<li>Results oriented.</li>
<li>Proactive and self-motivated.</li>
<li>Team player.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Physical Demands</b></h2>
</div><div><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p>
<p>
While performing the duties of this job, the employee is required to use hands to finger, handle, or feel, reach with hands, and talk or hear. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds overhead. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Environment</b></h2>
</div><div><p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p>
<p>
The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate, with occasionally high volume when aircraft arrive or depart. The employee is frequently exposed to vibration and may occasionally encounter fuel fumes. The employee must be willing and able to work in all types of weather conditions. The hangar environment may be extremely hot or cold during certain seasons of the year.</p></div></div></div></div></div></div></div></div><p></p>

Licensed Helicopter Maintenance Technician

<div>
 Location:
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 <br/>
 Fujairah, Fujairah, AE, P.O. Box 7
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 <br/>
 Flexible Work Arrangement: Onsite
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 Job Category: SCM (Procurement, Logistics, Stores)
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 <br/>
 Career Level: Professional
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 <br/>
 Requisition Id: 5436
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 Position Summary
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 <br/>
 The SCM Supervisor (Logistics Specialist) is responsible for providing logistics support for all Jet Aviation Airservices product lines. The role ensures effective inventory management, storage, and distribution of parts and materials, in compliance with company policies, customer requirements, and Civil Aviation regulations. The Logistics Specialist reports directly to the Contract Manager / CAMO
 <br/>
 <br/>
 <strong>
  Minimum Requirements And Desired Characteristics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer service skills.
  </li>
  <li>
   Effective verbal communication skills.
  </li>
  <li>
   Experience in a professional environment.
  </li>
  <li>
   Computer literacy in Enterprise Resource Planning (ERP) systems, Microsoft Outlook, and computerized inventory management software.
  </li>
  <li>
   Organizational skills.
  </li>
  <li>
   Experience with logistics in an aircraft maintenance or similar facility.
  </li>
  <li>
   Demonstrated understanding of aviation regulatory requirements for control of aircraft parts and materials, or ability to quickly gain this as evidenced by experience in a similar industry.
  </li>
  <li>
   Knowledge of packaging and shipping requirements for dangerous goods.
  </li>
  <li>
   Ability to work unsupervised and follow detailed instructions.
  </li>
  <li>
   Attention to detail.
  </li>
  <li>
   Proactive.
  </li>
  <li>
   Cooperative.
  </li>
  <li>
   Team player.
  </li>
  <li>
   Self-motivated.
  </li>
  <li>
   Professional.
   <br/>
   <br/>
  </li>
 </ul>
 Main Responsibilities
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 <br/>
 Quality, Safety and Environment
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 <ul>
  <li>
   Ensure storage and distribution of parts and materials under control is conducted in compliance with company policies, procedures, and customer requirements.
  </li>
  <li>
   Utilize and operate equipment in accordance with Jet Aviation OH&amp;S and Environment programs and Aviation Safety Management System.
  </li>
  <li>
   Provide input into the development and revision of company procedures for continuous improvement as required.
  </li>
  <li>
   Actively participate, comply, and promote Jet Aviation OH&amp;S and Environment programs and Aviation Safety Management System.
   <br/>
   <br/>
  </li>
 </ul>
 Stores, Logistics and Commercial Management
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 <ul>
  <li>
   Coordinate incoming and outgoing shipping of all customer-owned components and parts, ensuring supporting documentation is complete, accurate, and in line with customs requirements.
  </li>
  <li>
   Ensure spare parts and products are ordered via customer procurement department to meet project deadlines while maintaining appropriate inventory levels within the facility.
  </li>
  <li>
   Track parts and products to maintain accurate records for parts and products held in or distributed by the facility using computerized inventory management software.
  </li>
  <li>
   Maintain a Goods Received Number (GRN) register for all received parts and materials as per the Maintenance Organisation Exposition (MOE).
  </li>
  <li>
   Reconcile materials and parts received through inspection of supporting paperwork for accuracy.
  </li>
  <li>
   Ensure deliveries and pick-ups meet company and customer timeframes.
  </li>
  <li>
   Receive incoming goods and check for damage and discrepancies between goods and invoices.
  </li>
  <li>
   Dispatch parts with supporting documentation compliant with relevant customs requirements.
  </li>
  <li>
   Store, track, and manage stock within the customer&rsquo;s store.
  </li>
  <li>
   Maintain accurate records in customer inventory management software for parts and materials held in or distributed by the facility.
   <br/>
   <br/>
  </li>
 </ul>
 Sales and Customer Management
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 <br/>
 <ul>
  <li>
   Assist SCM Supervisor upon request.
   <br/>
   <br/>
  </li>
 </ul>
 Regulatory and Compliance
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 <ul>
  <li>
   Comply with OEM storage requirements, check shelf life of materials, and prepare labels for identification.
  </li>
  <li>
   Prepare customs documentation compliant with relevant Civil Aviation and country regulations.
  </li>
  <li>
   Ensure control of parts and materials is conducted in compliance with the relevant registered aircraft Civil Aviation regulations.
  </li>
  <li>
   Maintain up-to-date knowledge of regulatory requirements.
   <br/>
   <br/>
  </li>
 </ul>
 Key Challenges
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 <br/>
 <ul>
  <li>
   Accurate and timely preparation of documentation to comply with customs requirements.
  </li>
  <li>
   Ensuring shipment of parts is on-time and that appropriate stock levels are maintained in the facility.
  </li>
  <li>
   Managing the progress of incoming and outgoing parts.
  </li>
  <li>
   Ensure all stock is controlled in compliance with company and customer policies and procedures and relevant Aviation Regulations.
  </li>
  <li>
   Support and maintain service standards to the customer.
  </li>
  <li>
   Track stock levels to ensure customer budgetary control is maintained.
  </li>
  <li>
   Provide input into parts ordering for assigned projects to ensure parts are available to meet scheduled delivery times.
  </li>
  <li>
   Regular audit of stores documentation to ensure accuracy and integrity of data.
  </li>
  <li>
   Provide input into or respond to customer queries and/or complaints.
   <br/>
   <br/>
  </li>
 </ul>
 Physical Demands
 <br/>
 <br/>
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 While performing the duties of this job, the employee is required to use hands to finger, handle, or feel, reach with hands, and talk or hear. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds overhead. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus
 <br/>
 <br/>
 Work Environment
 <br/>
 <br/>
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate, with occasional high volume when aircraft arrive or depart. The employee is frequently exposed to vibration and may occasionally encounter fuel fumes. The employee must be willing and able to work in all types of weather conditions. The hangar environment may be extremely hot or cold during certain seasons of the year.
</div>


Supervisor Supply Chain Management

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34 customer service representative uaen fujairah jobs In Al Fujayrah

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Supervisor Supply Chain Management