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customer service sales advisor vacancies

Concentrix

<div><div><div><div><div><b>Location</b></div>
<div>Giza, Egypt
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
Join Concentrix Today!<h2 class="jobSectionHeader"><b>
Description</b></h2><div>
Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as Sales Support at Concentrix!</div>
<h2 class="jobSectionHeader"><b>
The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.</b></h2>
<div>
In this role, you will:</div>
<ul>
<li>Become the voice and face of Concentrix&rsquo;s clients for our valued customers. Handle inbound inquiries via phone, email, and chat, providing exceptional service and support throughout the sales journey.</li>
<li>Act as a trusted advisor and advocate for customers. Actively listen to their needs, identify pain points, and recommend solutions that best suit their requirements.</li>
<li>Possess a deep understanding of products and services. Be able to clearly explain features, benefits, and value propositions, providing accurate and timely information.</li>
<li>Proactively address customer concerns and troubleshoot issues. Work collaboratively with internal teams to resolve problems efficiently and ensure customer satisfaction.</li>
<li>Contribute to exceeding sales targets and customer retention objectives. Be a key driver of success.</li>
</ul><h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Achieve specific sales targets and maximize sale opportunities.</li>
<li>Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</li>
<li>Maintain broad knowledge of products, pricing, promotions, and procedures</li>
<li> Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (&lsquo;KPIs&rsquo;)</li>
<li> Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures</li>
<li> Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunities to build rapport with the customer</li>
<li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</li>
<li>Prepare complete and accurate work including appropriately notating accounts as required</li>
<li>Participate in activities designed to improve customer satisfaction and sales performance</li>
<li>Answer billing questions by talking through components of customer accounts</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>Minimum of high school diploma with 3 to 6 months of sales experience is preferred</li>
<li>Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.</li>
<li>Ability to fluently communicate in the required language of support, both written and verbally</li>
<li>Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.</li>
<li>Basic computer navigation skills and PC Knowledge</li>
<li>Ability to work as a team member, as well as independently</li>
<li>Dependable with proficient attention to detail</li>
<li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li>
<li>Able to rotate shifts, as needed</li>
<li>Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.</li>
<li>Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.</li>
</ul>
<p><b>Based on location and/or program, additional experience/skills may be required</b></p><br>
<p></p>
<ul><li><b>Job requirements may vary by country and will not contravene any local laws</b></li></ul>
<h2 class="jobSectionHeader"><b>
Career Framework Role</b></h2>
<p>
Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.</p>
<p>
We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!</p>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<p>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
EGY Cairo Egypt-Smart Village Building B2110</p></div></div></div><div></div>

Customer Service - Sales Advisor Vacancies

MC Ledger

<div><b>Company Description</b><p><br>
Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At mazeed, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing invoices promptly, and making informed decisions. We're the trusted extension of their team, their Finance &amp; Accounting Department.</p><p>
Our core values of Integrity, People Growth, Customer Centric, Global Mindset, Innovation, and Adaptability are the foundation upon which we've built our success. We're not just looking for someone who can fill a role, but someone who can align with these values, adding their unique perspective to our team.</p><b><br>
Job Description</b><p><b><br>
Job Purpose:</b><br>
ERP Success Specialist<b> </b>ensures that clients achieve maximum value from mazeed&rsquo;s financial management platform by leading seamless onboarding, data migration, and ongoing success management. This role bridges financial expertise with technology, enabling clients to optimize their financial operations, drive adoption, and achieve measurable outcomes through proactive support and cross-functional collaboration with internal teams while also attending pre-sales activities.<br>
</p><p><b>Client Onboarding &amp; Data Migration (20%)</b></p><ul><li>
Lead and manage client onboarding, ensuring smooth setup, accurate configuration, and successful data migration of client accounts.</li></ul><p><b>
Financial Analysis &amp; Advisory (10%)</b></p><ul><li>
Utilize financial expertise to understand each client&rsquo;s Business and financial model , goals, and challenges, providing tailored insights and recommendation</li></ul><p><b>
Client Success &amp; Partnership (10%)</b></p><ul><li>
Serve as a financial advisor and success partner, guiding clients on best practices to ensure long-term satisfaction and retention.</li></ul><p><b>
Implementation &amp; Process Optimization (10%)</b></p><ul><li>
Translate financial data and client workflows into actionable implementation plans that align with business objectives.</li></ul><p><b>
Cross-Functional Collaboration (10%)</b></p><ul><li>
Collaborate closely with commercial, Product, Operations, and Support departments to ensure seamless execution and alignment on client needs.</li></ul><p><b>
Performance Monitoring &amp; Retention (10%)</b></p><ul><li>
Monitor account performance, adoption, and financial outcomes to drive retention, engagement, and satisfaction.</li></ul><p><b>
Risk Identification &amp; Problem Solving (10%)</b></p><ul><li>
Identify risks or areas for improvement and proactively offer effective, data-driven solutions.</li></ul><p><b>
Support &amp; Issue Resolution (10%)</b></p><ul><li>
Manage and follow up on client support tickets, ensuring first call/chat resolution and clear communication between clients and internal departments.</li></ul><p><b>
Presales Support (10%)</b></p><ul><li>
Attend sales demos as the ERP subject matter expert to support the commercial team.</li><li>
Analyze client business needs in real time during demos and translate them into ERP use cases.</li><li>
Handle customer functional and technical questions live during sales meetings and demos.</li><li>
Assess and validate customer customization requests and advise on feasibility, effort, and product fit.</li><li>
Support solution positioning by mapping customer requirements to Mazeed ERP modules and features.</li><li>
Document presales findings and requirements to ensure smooth handover to onboarding and implementation teams.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
1-3 years of experience in a customer facing role, capitalising on ERP experience</li><li>
ERP experience</li><li>
Finance or Accounting background</li><li>
This is an international client interfacing role, advanced English communication skills (C1) is a must</li><li>
Familiarity with ERP platforms (e.g., Odoo, SAP, Oracle, or Microsoft Dynamics).</li><li>
Understanding of financial reporting, data analysis, and ERP workflows.</li><li>
Proficient in Excel or knowledge of data visualization tools (Power BI, Tableau) is a plus.</li><li>
Basic understanding of data migration processes and ERP configuration steps.</li></ul><br>
<b>
Additional Information</b><p><br>
If you're excited to embark on this journey with us, to be part of an innovative team that's changing the game for small businesses, we encourage you to apply. At mazeed, we don't just hire employees; we welcome team members who share our values and vision. Join us in making a real impact on the financial well-being of small enterprises while advancing your own career. Your success is our success, and together, we'll reach new heights in the world of finance and accounting.</p><p>
Join our mazeed Family and enjoy a comprehensive benefits package that includes competitive compensation, comprehensive health coverage, professional development opportunities, work-life balance initiatives, an inclusive company culture, and performance bonuses and incentives. We prioritize the well-being and growth of our employees and strive to create a supportive and rewarding work environment.</p></div>

ERP Success Specialist

<div><b>Company Description</b><p><br>
Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At mazeed, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing invoices promptly, and making informed decisions. We're the trusted extension of their team, their Finance &amp; Accounting Department.</p><p>
Our core values of Integrity, People Growth, Customer Centric, Global Mindset, Innovation, and Adaptability are the foundation upon which we've built our success. We're not just looking for someone who can fill a role, but someone who can align with these values, adding their unique perspective to our team.</p><b><br>
Job Description</b><p><b><br>
Job Purpose:</b></p><p></p><p><br>
The ERP Success Team Lead is responsible for leading, coaching, and supporting the ERP Success team while also managing key enterprise accounts. In addition to overseeing complex onboarding, data migration, and technical support activities, this role provides subject matter expertise across ERP processes and implementations.</p><p>
The Team Lead remains hands on, ensuring high quality onboarding delivery, providing advanced technical support for complex cases, and acting as the escalation point for critical customer issues by diagnosing challenges and driving effective solutions. This role also plays an active part in the presales process by attending strategic sales demos, supporting the commercial team with ERP expertise, validating customer requirements, and advising on technical feasibility and solution design.</p><p>
The ERP Success Team Lead plays a critical role in maximizing client value from the Mazeed platform by combining strong financial acumen, deep technical knowledge, and leadership capabilities. The role works closely with Product, Sales, and Support teams to improve processes, support product feedback loops, and ensure the highest standards of delivery and team performance.</p><p><b>
Leading ERP Team (10%)</b></p><ul><li>
Lead the ERP Success team, including daily operations, task allocation, and performance monitoring.</li></ul><p><b>
Client Onboarding &amp; Data Migration (15%)</b></p><ul><li>
Lead and manage client onboarding, ensuring smooth setup, accurate configuration, and successful data migration of client accounts.</li><li>
Prepare solution design documentation, a process map and implementation plans.</li><li>
Attend Presales activities and manage any customization request</li></ul><p><b>
Financial Analysis &amp; Advisory (10%)</b></p><ul><li>
Utilize financial expertise to understand each client&rsquo;s business and financial model, goals, and challenges, providing tailored insights and recommendations.</li></ul><p><b>
Client Success &amp; Partnership (10%)</b></p><ul><li>
Serve as a financial advisor and success partner, guiding clients on best practices to ensure long-term satisfaction and retention.</li></ul><p><b>
Implementation &amp; Process Optimization (10%)</b></p><ul><li>
Translate financial data and client workflows into actionable implementation plans that align with business objectives.</li><li>
Support knowledge sharing within the team and contribute to internal documentation.</li></ul><p><b>
Cross-Functional Collaboration (10%)</b></p><ul><li>
Collaborate closely with product, operations, and support teams to ensure seamless execution and alignment on client needs.</li><li>
Join the commercial team to identify client needs and deliver tailored product demos based on the industry and business model.</li></ul><p><b>
Performance Monitoring &amp; Retention (10%)</b></p><ul><li>
Monitor account performance, adoption, and financial outcomes to drive retention, engagement, and satisfaction.</li></ul><p><b>
Risk Identification &amp; Problem Solving (10%)</b></p><ul><li>
Identify risks or areas for improvement and proactively offer effective, data-driven solutions.</li></ul><p><b>
Support &amp; Issue Resolution (10%)</b></p><ul><li>
Manage and follow up on client support tickets, ensuring first call/chat resolution and clear communication between clients and internal departments.</li><li>
Act as the voice of the customer&mdash;bring real-world insights to help shape roadmap and feature delivery.</li></ul><p><b>
Presales Support (5%)</b></p><ul><li>
Attend sales demos as the ERP subject matter expert to support the commercial team.</li><li>
Analyze client business needs in real time during demos and translate them into ERP use cases.</li><li>
Handle customer functional and technical questions live during sales meetings and demos.</li><li>
Assess and validate customer customization requests and advise on feasibility, effort, and product fit.</li><li>
Support solution positioning by mapping customer requirements to Mazeed ERP modules and features.</li><li>
Document presales findings and requirements to ensure smooth handover to onboarding and implementation teams.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
5 to 7 years' experience customer-facing role, on ERP products and onboarding is a must</li><li>
Team Leadership/Supervisory experience is a must</li><li>
Finance or Accounting background</li><li>
Familiarity with ERP platforms (e.g., Odoo, SAP, Oracle, or Microsoft Dynamics)</li><li>
Understanding of financial reporting, data analysis, and ERP workflows</li><li>
Basic understanding of data migration processes and ERP configuration steps</li><li>
Proficient in Excel or knowledge of data visualization tools (Power BI, Tableau) is a plus</li><li>
HubSpot knowledge is a plus</li></ul><br>
<b>
Additional Information</b><p><br>
If you're excited to embark on this journey with us, to be part of an innovative team that's changing the game for small businesses, we encourage you to apply. At mazeed, we don't just hire employees; we welcome team members who share our values and vision. Join us in making a real impact on the financial well-being of small enterprises while advancing your own career. Your success is our success, and together, we'll reach new heights in the world of finance and accounting.</p><p>
Join our mazeed Family and enjoy a comprehensive benefits package that includes competitive compensation, comprehensive health coverage, professional development opportunities, work-life balance initiatives, an inclusive company culture, and performance bonuses and incentives. We prioritize the well-being and growth of our employees and strive to create a supportive and rewarding work environment.</p></div>

ERP Success Team Lead

<div><div><div><div><div><b>Location</b></div>
<div>Giza, Egypt
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
Join Concentrix Today!<h2 class="jobSectionHeader"><b>
Description</b></h2><div><b>
Job Description</b></div>
<p>
Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.</p><br>
<p></p>
<p><b>
In this role, you'll:</b></p>
<ul>
<li><div>Be the friendly voice of major clients, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.</div>
</li>
<li><div>Become a product pro, mastering the ins and outs of the latest trends.</div>
</li>
<li><div>Troubleshoot issues with patience and a can-do attitude.</div>
</li>
<li><div>Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer questions with a smile, and make every interaction a positive experience.</div>
</li>
<li><div>Contribute to a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals.</div></li></ul><br>
<p>
</p><p><b>Essential Functions/Core Responsibilities</b></p>
<ul>
<li><div>Ensure service delivered to our customers meets contractual Key Performance Indicators (&lsquo;KPIs&rsquo;)</div>
</li>
<li><div>Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer.</div>
</li>
<li><div>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.</div>
</li>
<li><div>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.</div>
</li>
<li><div>Maintain basic knowledge of client products and/or services.</div>
</li>
<li><div>Prepare complete and accurate work including appropriately notating accounts as required.</div>
</li>
<li><div>Participate in activities designed to improve customer satisfaction and business performance.</div>
</li>
<li><div>Offer additional products and/or services.</div></li></ul><br>
<p>
</p><h2 class="jobSectionHeader"><b>Candidate Profile</b></h2>
<ul>
<li><div>Italian Level B2 / English B1</div>
</li>
<li><div>A minimum high school diploma with 3 to 6 months of relevant experience is preferred.</div>
</li>
<li><div>Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.</div>
</li>
<li><div>Ability to fluently communicate in the required language of support, both written and verbally.</div>
</li>
<li><div>Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.</div>
</li>
<li><div>Basic computer navigation skills and PC Knowledge.</div>
</li>
<li><div>Ability to work as a team member, as well as independently.</div>
</li>
<li><div>Dependable with proficient attention to detail.</div>
</li>
<li><div>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.</div>
</li>
<li><div>Able to rotate shifts, as needed.</div>
</li>
<li><div>Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.</div>
</li>
<li><div>Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.</div></li></ul><br>
<p></p>
<p>
</p><p><b>Based on location and/or program, additional experience/skills may be required</b></p><br>
<p></p>
<ul><li><b>Job requirements may vary by country and will not contravene any local laws</b></li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Career Framework Role</b></h2><br>
<p>
Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.</p><br>
<p></p>
<p>
We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!</p><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<p>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p>
<p>
Concentrix is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.</p></div></div></div><div></div>

Customer Service Representatives - Italian Speakers

Al-Mansour Automotive

<div>
 <p>
  <strong>
   Role Summary:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a Sales Consultant, you will be the face of the company within the showroom, responsible for delivering an exceptional customer experience from first contact through post-sale follow-up. This role blends sales expertise with a customer-centric approach, ensuring every visitor receives personalized attention and a seamless journey.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Sales &amp; Consultation:
  </strong>
 </p>
 <ul>
  <li>
   Welcome and engage showroom visitors, understanding their needs and preferences.
  </li>
  <li>
   Provide detailed product information, demonstrations, and test drive coordination.
  </li>
  <li>
   Guide customers through the sales process, including financing and delivery options.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Customer Experience Journey:
  </strong>
 </p>
 <ul>
  <li>
   Ensure a smooth and memorable customer journey from entry to post-purchase.
  </li>
  <li>
   Follow up with clients after visits and purchases to ensure satisfaction and gather feedback.
  </li>
  <li>
   Resolve customer concerns promptly and professionally, escalating when necessary.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Showroom Operations:
  </strong>
 </p>
 <ul>
  <li>
   Maintain showroom presentation standards and ensure all vehicles and materials are display-ready.
  </li>
  <li>
   Support inventory management and coordinate with logistics for vehicle availability.
  </li>
  <li>
   Assist in organizing showroom events and client engagement activities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Collaboration &amp; Reporting:
  </strong>
 </p>
 <ul>
  <li>
   Work closely with sales, service, and marketing teams to align on customer experience goals.
  </li>
  <li>
   Track customer interactions and feedback using CRM tools.
  </li>
  <li>
   Provide regular reports on customer satisfaction, sales performance, and improvement opportunities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred).
  </li>
  <li>
   1&ndash;3 years of experience in automotive sales or customer-facing roles.
  </li>
  <li>
   Excellent spoken English
  </li>
  <li>
   Strong communication and interpersonal skills.
  </li>
  <li>
   Proficiency in CRM systems and Microsoft Office Suite.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Competencies:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Passion for customer service and relationship building.
  </li>
  <li>
   Sales-driven with a consultative approach.
  </li>
  <li>
   Detail-oriented and organized.
  </li>
  <li>
   Ability to work in a fast-paced, dynamic environment.
  </li>
 </ul>
 <p>
 </p>
</div>


Showroom Sales Executive

Quola

<p><b>Job Purpose</b></p><p>To identify new business opportunities, build strong customer relationships, and achieve sales targets by promoting Quola-Egy&rsquo;s services and solutions in logistics, shipping, and related fields. The role requires excellent communication, negotiation, and market awareness skills.</p><p><b>2. Key Responsibilities</b></p><p><b>A. Business Development &amp; Sales</b></p><ul><li>Develop and maintain relationships with new and existing customers to increase company revenue.</li><li>Identify potential clients, generate leads, and follow up on sales inquiries.</li><li>Prepare and deliver presentations, quotations, and proposals based on client needs.</li><li>Negotiate contracts, pricing, and terms of agreements to close deals successfully.</li><li>Achieve or exceed monthly and annual sales targets set by management.</li></ul><p><b>B. Sales Presentations &amp; Negotiations</b></p><ul><li>Maintain regular communication with clients to ensure satisfaction and retention.</li><li>Handle client complaints or service issues professionally and promptly.</li><li>Coordinate with operations, pricing, and finance teams to ensure smooth service delivery and customer support.</li></ul><p><b>C. Market Research &amp; Reporting</b></p><ul><li>Monitor market trends, competitor activities, and customer preferences.</li><li>Provide management with sales forecasts, pipeline reports, and feedback on market opportunities.</li><li>Contribute ideas for new business strategies and promotional activities.</li></ul><p><b>D. Coordination</b></p><ul><li>Work closely with the <b>Operations</b> and <b>Pricing</b> departments to ensure accurate quotations and timely service execution.</li><li>Cooperate with <b>Finance</b> to follow up on client payments and credit limits.</li></ul><p><b>5. Achieving Sales Targets</b></p><ul><li>Meet or exceed monthly and quarterly sales targets.</li><li>Prepare sales reports, forecasts, and analysis for management.</li><li>Monitor competitor activities, rates, and market trends.</li></ul><p><b>3. Qualifications &amp; Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field.</li><li><b>1&ndash;3 years of experience</b> in sales (preferably in logistics, shipping, or trading companies).</li><li>Strong communication, negotiation, and presentation skills.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint).</li><li>Good command of English</li></ul><p><b>What we offer:</b><br/>&#10024; Friendly and supportive work environment<br/>&#10024; Growth and learning opportunities<br/>&#10024; Competitive salary and Commission package</p><p>Job Type: Full-time</p>

Sales Executive

Callnovo

<p><b>Company:</b> Callnovo<br/><b>Job Location:</b> Giza, Egypt<br/><b>Job Type:</b> Full-time</p><p><b>Job Description:</b><br/>We are seeking a skilled Bilingual Customer Service Representative fluent in both English and German to join our team in Giza. In this role, you will provide support for our electronic product line, serving customers across multiple channels.</p><p><b>Responsibilities:</b></p><ul><li>Handle customer inquiries and provide solutions via voice, chat, and email</li><li>Manage e-commerce after-sales service processes</li><li>Build positive customer relationships through professional communication</li><li>Maintain accurate records of customer interactions</li></ul><p><b>Requirements:</b></p><ul><li>Fluent in English and German (verbal and written)</li><li>1+ years of customer service experience</li><li>Experience with e-commerce after-sales service</li><li>College degree or equivalent</li><li>Excellent communication and problem-solving skills</li><li>Strong learning ability and reliable work history</li></ul><p><b>Schedule:</b></p><ul><li>Monday to Friday, 9:00 AM - 6:00 PM Berlin Time</li></ul><p><b>Benefits:</b></p><ul><li>Competitive compensation package</li><li>Professional work environment</li><li>Career growth opportunities</li><li>Located in Giza</li></ul><p><b>How to Apply:</b><br/>If you are a bilingual professional with customer service experience, we encourage you to apply. Please submit your application through our online portal. Our recruitment team will review your application and contact qualified candidates.</p><p><b>Apply now: https://callnovo.com/apply-now/</b></p><p>Job Type: Full-time</p><p>Pay: E&pound;190.00 - E&pound;240.00 per hour</p>

Bilingual Customer Service Representative (English & German)

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