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customer service & social media assistant Jobs in Sharjah Jobs In Sharjah United Arab Emirates

customer service & social media assistant

female social media specialist Jobs in Sharjah Jobs In Sharjah United Arab Emirates

female social media specialist

marketing & social media manager Jobs in Sharjah Jobs In Sharjah United Arab Emirates

marketing & social media manager

customer service social media assistant

Star Gallery Mart

Customer Service &amp; Social Media AssistantJob PurposeAssist the 360&deg; Marketing Executive in managing social media, supporting content creation, collecting data, handling online ads, and providing excellent Arabic&ndash;English customer service to increase brand awareness and sales.Key Responsibilities<ul><li>Schedule and publish posts on Instagram, TikTok, Snapchat, Facebook, and YouTube.</li><li>Monitor and reply to comments, DMs, and mentions daily.</li><li>Support in planning and creating weekly photo and video content.</li><li>Coordinate with designers and photographers for marketing materials.</li><li>Write captions, hashtags, and short ad texts in both Arabic and English.</li><li>Respond to customer messages on social media, WhatsApp, and email.</li><li>Assist customers in placing online orders via the website, app, or WhatsApp.</li><li>Handle inquiries, product information, pricing, and after-sales support professionally.</li><li>Collect and record customer feedback, reviews, and ratings.</li><li>Track engagement and prepare weekly performance reports.</li><li>Maintain and update a customer database (emails, phone numbers, interests).</li><li>Assist in managing Meta (Facebook/Instagram) and Google Ads campaigns.</li><li>Monitor ad performance (CTR, CPC, conversions) and report results.</li><li>Coordinate with the delivery/logistics team to ensure smooth operations.</li></ul>Requirements<ul><li>Must be able to speak and write Arabic and English fluently.</li><li>1&ndash;2 years of experience in social media, digital marketing, or customer service.</li><li>Strong understanding of Instagram, TikTok, and Snapchat.</li><li>Basic skills in Canva, CapCut, or similar tools.</li><li>Familiarity with Meta Ads Manager and Google Ads platforms.</li><li>Good computer and smartphone skills (posting, replying, reporting).</li><li>Creative, organized, and proactive attitude.</li><li>Able to work from the store environment to film, post, and engage customers.</li></ul>Salary &amp; Benefits<ul><li>AED 3,000 + Commission (based on performance).</li><li>Career growth opportunities in a leading UAE electronics and e-commerce brand.</li><li>Work in a creative, supportive, and fast-paced environment.</li></ul>Job Type: Full-timePay: From AED2,800.00 per month

Customer Service & Social Media Assistant

Al Sharif Recycling Group LLC

We&rsquo;re looking for a highly organized and proactive Personal Assistant who is also experienced in social media posting. You&rsquo;ll support an executive with day-to-day operations while managing and growing their online presence across platforms like LinkedIn, Instagram, and Twitter.RESPONSIBILITIES:<ul><li>Coordinate and schedule calendar appointments</li><li>Manage all incoming and outgoing communications</li><li>Schedule travel</li><li>Planning events</li><li>Manage the executive&rsquo;s calendar, emails, meetings, and reminders</li><li>Coordinate travel arrangements, appointments, and to-do lists</li><li>Draft, edit, and schedule social media content</li><li>Research content ideas and trends relevant to the industry</li></ul>Qualifications:<ul><li>4+ years UAE experience in a personal assistant or executive support role</li><li>Strong communication and writing skills</li><li>Fluent in English</li><li>Proficiency with tools like Google Workspace, Canva, etc.</li><li>Ability to work independently and manage multiple priorities</li><li>Highly organized, detail-oriented, and trustworthy</li><li>Bachelor's Degree</li></ul>Benefits:<ul><li>Annual leave</li><li>Medical Insurance</li><li>Weekly off</li><li>Visa</li></ul>Please send your CV to: hr@sharifmetalsgroup.comJob Type: Full-timePay: AED4,500.00 - AED5,000.00 per monthJob Type: Full-timePay: AED4,500.00 - AED5,000.00 per month

Personal Assistant to General Manager (Tagalog Candidate)

Ertikaz Trading LLC

We are looking for a talented Social media manager to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals.As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company&rsquo;s views creatively.Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.Responsibilities<ul><li>Perform research on current benchmark trends and audience preferences</li><li>Design and implement social media strategy to align with business goals</li><li>Set specific objectives and report on ROI</li><li>Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)</li><li>Monitor SEO and web traffic metrics</li><li>Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency</li><li>Communicate with followers, respond to queries in a timely manner and monitor customer reviews</li><li>Oversee social media accounts&rsquo; design (e.g. Facebook timeline cover, profile pictures and blog layout)</li><li>Suggest and implement new features to develop brand awareness, like promotions and competitions</li><li>Stay up-to-date with current technologies and trends in social media, design tools and applications</li></ul>Requirements and skills:<ul><li>Proven work experience as a Social media manager</li><li>Hands on experience in content management</li><li>Excellent copywriting skills</li><li>Ability to deliver creative content (text, image and video)</li><li>Solid knowledge of SEO, keyword research and Google Analytics</li><li>Knowledge of online marketing channels</li><li>Familiarity with web design</li><li>Excellent communication skills</li><li>Analytical and multitasking skills</li><li>BSc degree in Marketing or relevant field</li><li>Arabic &amp; English speaker</li></ul>To apply please send your updated resume to: hr @ fahhadgroup .comJob Type: Full-timePay: AED6,000.00 - AED10,000.00 per month

Social Media Manager ( Arabic & English speaker )

CITY HELP CLEANING SERVICES

Social Media Manager Job briefWe are looking for a talented candidate to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals.As a Social media specialist, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company&rsquo;s views creatively.Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.Responsibilities&middot; Perform research on current benchmark trends and audience preferences&middot; Design and implement social media strategy to align with business goals&middot; Set specific objectives and report on ROI&middot; Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)&middot; Monitor SEO and web traffic metrics&middot; Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency&middot; Communicate with followers, respond to queries in a timely manner and monitor customer reviews&middot; Oversee social media accounts&rsquo; design (e.g. Facebook timeline cover, profile pictures and blog layout)&middot; Suggest and implement new features to develop brand awareness, like promotions and competitions&middot; Stay up-to-date with current technologies and trends in social media, design tools and applicationsRequirements and skills&middot; Proven work experience as a Social media Specialist with proven record&middot; Hands on experience in content management&middot; Excellent copywriting skills&middot; Ability to deliver creative content (text, image and video)&middot; Solid knowledge of SEO, keyword research and Google Analytics&middot; Knowledge of online marketing channels&middot; Familiarity with web design&middot; Excellent communication skills&middot; Analytical and multitasking skillsBSc degree in Marketing or relevant fieldJob Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: From AED2,500.00 per monthExperience:<ul><li>Social Media Marketing: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Social Media Marketing

On Mart Hypermarket LLC

Key Responsibilities<ul><li>Strategy Development:</li><li>Develop and implement a comprehensive social media strategy that aligns with overall marketing and brand objectives.</li><li>Stay up-to-date with current social media trends, tools, platforms, and best practices.</li><li>Content Creation &amp; Management:</li><li>Plan, create, edit, publish, and share engaging daily content (original text, images, videos) across all relevant social media channels.</li><li>Develop and maintain a social media content calendar and syndication schedule.</li><li>Ensure all content is consistent with the brand's voice, style, and values.</li><li>Community Engagement:</li><li>Monitor, listen, and respond to users in a &quot;social voice&quot; that reflects the brand's personality.</li><li>Moderate all user-generated content in line with moderation policies.</li><li>Engage with key influencers and other brands to build relationships and grow the community.</li><li>Campaigns and Advertising:</li><li>Design, launch, and manage social media campaigns, contests, and promotions.</li><li>Assist in the planning and execution of paid social media advertising (e.g., Facebook Ads Manager).</li><li>Analysis and Reporting:</li><li>Continuously capture, analyze, and report on the appropriate social data/metrics, insights, and best practices.</li><li>Use analytical tools (e.g., Google Analytics, platform insights) to track KPIs (Key Performance Indicators) and measure campaign performance.</li><li>Identify actionable insights to optimize and improve future social media performance.</li><li>Collaboration:</li><li>Collaborate with other departments (e.g., Marketing, Sales, Customer Service) to manage reputation, coordinate campaigns, and ensure cohesive messaging.</li></ul>Required Skills and Qualifications<ul><li>Proven work experience as a Social Media Specialist, Digital Media Specialist, or similar role.</li><li>Excellent consulting, writing, editing (photo/video/text), presentation, and communication skills.</li><li>Demonstrable social networking experience and proficiency with social media analytics tools.</li><li>Knowledge of online marketing channels, SEO, and web traffic metrics.</li><li>Ability to deliver creative content (text, image, and video).</li><li>Positive attitude, detail and customer-oriented, with good multitasking and organizational ability.</li></ul>Education and Experience<ul><li>Bachelor&rsquo;s degree in Communications, Marketing, Public Relations, or a related field (preferred).</li><li>1 year of experience managing social media for a brand or business.</li><li>Proficiency in graphic design or video editing software (e.g., Adobe Creative Suite, Canva) is a strong plus.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per month

Social Media Specialist

Alras real estate

Sales Duties &amp; Responsibilities<ul><li>Customer Service: Greet customers warmly, assist them in selecting products, and provide styling or product advice.</li><li>Sales Transactions: Handle cash, credit, and digital payments accurately; issue receipts and manage daily sales reports.</li><li>Product Knowledge: Maintain a thorough understanding of product lines, fabrics, sizing, and trends to promote sales.</li><li>Merchandising: Arrange and restock displays to ensure the store looks appealing and aligns with brand aesthetics.</li><li>Inventory Management: Monitor stock levels, report low inventory, and assist in stocktaking activities.</li><li>Sales Targets: Work proactively to meet or exceed monthly sales goals.</li><li>Customer Retention: Build relationships with regular clients and collect feedback to improve the shopping experience.</li></ul>Social Media &amp; Marketing Duties<ul><li>Content Creation: Capture and edit photos/videos of products, new arrivals, and in-store events for social media posting.</li><li>Social Media Management: Manage boutique&rsquo;s social media accounts (e.g., Facebook, Instagram, TikTok), posting daily regularly and engaging with followers.</li><li>Promotion &amp; Campaigns: Help plan and execute online promotions, giveaways, influencer collaborations, or live selling sessions.</li><li>Brand Consistency: Ensure all content reflects the boutique&rsquo;s branding, tone, and visual identity.</li><li>Customer Interaction: Respond to online inquiries, comments, and messages promptly and professionally.</li><li>Analytics &amp; Reporting: Track engagement, reach, and sales conversions from social media efforts and provide monthly reports.</li><li>Trend Monitoring: Stay updated with fashion and social media trends to keep content fresh and appealing.</li></ul>Other General Responsibilities<ul><li>Maintain cleanliness and orderliness of the shop.</li><li>Follow store policies and operational guidelines.</li><li>Support other staff in daily operations and events.</li><li>Uphold a positive and professional image of the boutique both in-store and online.</li></ul>Job Types: Full-time, PermanentPay: From AED2,000.00 per month

Sales cum Social Media Staff

About UsStar Gallery Mart is one of the UAE&rsquo;s fastest-growing electronics and lifestyle retailers, specializing in mobile accessories, gadgets, and home appliances. We are looking for a bilingual, energetic, and sales-driven Customer Service Representative to handle online and in-store customer interactions.Job SummaryWe are seeking a dynamic Arabic&ndash;English professional to manage customer engagement, social media responses, and online sales. You will create engaging posts, respond to inquiries in real time, assist customers with orders, and coordinate deliveries &mdash; all while driving sales and ensuring top-quality service.Key Responsibilities<ul><li>Post daily videos, stories, and product content across Instagram, TikTok, Snapchat, and Facebook.</li><li>Respond promptly to customer messages and comments on social media and WhatsApp in Arabic and English.</li><li>Assist customers in placing online orders via the website, app, or WhatsApp, guiding them through the checkout process.</li><li>Answer phone calls, explain product details, prices, and promotions, and handle after-sales support.</li><li>Coordinate with the delivery/logistics team to ensure smooth and timely deliveries.</li><li>Monitor and assist with Meta Ads (Facebook &amp; Instagram) and boosting campaigns.</li><li>Maintain a positive brand image through quick, professional, and friendly communication.</li><li>Work toward monthly sales targets and report performance to management.</li></ul>Requirements<ul><li>Fluent in Arabic and English (spoken and written).</li><li>Prior experience in customer service, social media management, or online sales.</li><li>Strong understanding of Meta Business Suite, WhatsApp Business, and e-commerce tools.</li><li>Good computer and smartphone skills (posting, replying, basic data entry).</li><li>Energetic, persuasive, and customer-focused personality.</li><li>Familiarity with UAE delivery systems and customer preferences.</li></ul>Salary &amp; Benefits<ul><li>Competitive salary + sales commission.</li><li>Career growth opportunities in a leading UAE electronics brand.</li><li>Work in a fast-paced, digital, and creative environment.</li></ul>Job Type: Full-timePay: From AED2,500.00 per month

Customer Service (Arabic–English) – E-Commerce & Retail

Explore 315+ Customer service social media assistant in Sharjah Jobs In Sharjah United Arab Emirates this November. Find roles across top companies and apply now to boost your career.