customer service representative Jobs in Farwaniya

customer service representative

it support specialist

sales coordinator

service advisor, customer relations Jobs in Farwaniya

service advisor, customer relations

customer service specialist

<div><div><div>If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
</div></div><div><div><div><div>Job Req Number: 107727 
Time Type: Full Time 


As Customer Service Specialist you will be responsible for providing operational and administrative support to ensure smooth freight movement, timely customer communication, and accurate documentation. The role acts as a key liaison between customers, warehouse teams, drivers, and internal departments to ensure service excellence and operational efficiency. 


Tasks and responsibilities
<ul>
<li>Assist customer with requests and requirements pertaining to pick up and deliveries, tracing shipments, POD information, rate quotes, and special handling</li>
<li>Interact with management and warehouse personnel to establish service criteria and meet customer requirements</li>
<li>Follow-up on admin topics on time, delivered solutions, delivered vendors, quotations, etc.</li>
<li>Communicate with customer, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling</li>
<li>Making sure all WMS , reporting &amp; communicating platforms are up to date</li>
<li>Audit air bills for completeness and accuracy. Research and maintain filings of air bills</li>
<li>Reconcile driver pickup and delivery manifests</li>
<li>Read, decode, and decipher freight coding in order to expedite freight movement and tracking process</li>
<li>Record damaged shipments and misrouted freight on applicable reports</li>
</ul>
Qualifications &amp; Requirements
<ul>
<li>Diploma or Bachelor&rsquo;s degree in Logistics, Supply Chain, Business Administration, or related field preferred.</li>
<li>2&ndash;4 years of experience in logistics, freight forwarding, or warehouse operations.</li>
<li>Experience working with WMS and freight management systems.</li>
<li>Knowledge of air freight documentation and freight coding is an advantage.</li>
</ul>
Key Competencies
<ul>
<li>Strong customer service orientation</li>
<li>Attention to detail and accuracy</li>
<li>Ability to multitask in a fast-paced environment</li>
<li>Problem-solving skills</li>
<li>Effective communication skills</li>
<li>Organizational and time management skills</li>
<li>Team collaboration</li></ul> 


DSV &ndash; Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let&rsquo;s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers&rsquo; needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don&rsquo;t just work &ndash; we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company &ndash; this is the place to be.

Start here. Go anywhere

Visit dsv.com</div></div></div></div></div>

Customer Service Specialist

KAPICO Group Holding Co.

Job Description As a Billing and Accounts Receivable Specialist at our travel company, you will play a crucial role in managing financial transactions, billing, and accounts receivable related to travel services. Your responsibilities will include generating invoices, processing payments, tracking cancellations and refunds, and ensuring timely collections. You will also handle customer inquiries and billing-related issues in a professional and efficient manner.Role &amp; Responsibilities1. Billing and Invoicing:&middot; Generate accurate invoices for travel services provided to corporate clients, retail customers, and travel agencies.&middot; Ensure invoices are sent to clients in a timely manner.2. Accounts Receivable Management:&middot; Monitor accounts receivable, track outstanding payments, and reconcile customer accounts.&middot; Send regular statements to clients detailing their outstanding balances and payment due dates.3. Cancellations and Refunds:&middot; Track and process customer cancellations, modifications, and refund requests for travel bookings.&middot; Generate credit notes or adjustments for canceled bookings and billing errors.4. Payment Processing:&middot; Process incoming payments accurately and in compliance with company policies.&middot; Record financial transactions promptly and maintain organized records.5. Customer Communication:&middot; Provide excellent customer service by addressing billing inquiries, payment reminders, and resolving payment disputes professionally.6. Financial Recordkeeping:&middot; Maintain organized and accurate records of all financial transactions, invoices, and credit notes.&middot; Ensure that records are compliant with tax regulations and financial standards.7. Compliance and Reporting:&middot; Ensure compliance with relevant tax regulations, invoicing laws, and company billing policies.&middot; Generate reports on accounts receivable status, outstanding payments, and billing trends for management review.8. Problem-Solving:&middot; Investigate and resolve billing discrepancies, disputes, and issues with customers or internal departments.&middot; Collaborate with internal teams to rectify errors promptly.9. Collaboration:&middot; Work closely with the sales, customer service, and finance teams to streamline billing processes and enhance customer satisfaction.10. Continuous Improvement:&middot; Identify opportunities for process improvements in billing and accounts receivable functions for increased efficiency and accuracy.Qualifications:&middot; Bachelor's degree in finance, accounting, business administration, or related field (or equivalent work experience).&middot; Strong understanding of accounting principles and practices.&middot; Proficiency in billing and accounting software systems (e.g., QuickBooks, SAP, Oracle).&middot; Excellent attention to detail, communication skills, and customer service abilities.&middot; Previous experience in billing, accounts receivable, or a similar financial role.&middot; Strong organizational and time management skills.&middot; Ability to work in a fast-paced, dynamic environment.&middot; Ethical standards and confidentiality in handling financial information.Job Type: Full-timePay: KD275.000 - KD300.000 per monthExperience:<ul><li>Accounting: 2 years (Preferred)</li></ul>

Billing Executive

TSL Company

About the jobCompany DescriptionTSL - INDUSTRIAL ELECTRONICS SERVICES is dedicated to empowering clients in industrial automation across the MENA region. We provide dependable repair services and high-quality parts to ensure uninterrupted operations and deliver lasting value. With a commitment to excellence, TSL ensures that clients achieve optimal performance in their industrial processes, supporting their growth and efficiency goals.Role DescriptionThis is a full-time, on-site role based in Kuwait City for an Automation Sales Engineer. The role involves managing sales processes, providing technical support, and fostering strong customer relationships. The specialist will identify client needs, present tailored automation solutions, and ensure seamless integration and support for industrial automation systems. Collaborating with customers and internal teams will be integral to driving business growth and client satisfaction.Qualifications<ul><li>Expertise in Sales Engineering and Sales processes, with a knack for identifying and addressing client-specific needs</li><li>Proficiency in Technical Support and problem-solving in the field of industrial automation</li><li>Strong Communication and Customer Service skills to foster positive client relationships and ensure excellent customer experiences</li><li>A results-driven and self-motivated mindset with the ability to work collaboratively in a team-oriented environment</li><li>Bachelor's degree in Engineering, Electronics, or a related field</li><li>Experience in the industrial automation or electronics sector is highly desirable</li><li>Fluency in English is required; knowledge of Arabic is a plus</li></ul>Job Type: Full-timePay: KD450.000 - KD500.000 per month

Automation Sales Engineer

ZRVS

<div>
 
 Job Title: Specialist Doctors (Multiple Specialties)
 
 
 
 
 Employer:
 
 Metro Medical Centre
 
 
 
 Location:
 
 Kuwait
 
 
 
 Industry:
 
 Healthcare / Hospital / Medical Center
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Job Summary
 
 
 
 Metro Medical Centre, Kuwait is urgently hiring experienced
 
 Specialist Doctors
 
 across multiple specialties to provide high-quality medical care and ensure compliance with clinical standards and healthcare regulations.
 
 
 
 Open Specialties &amp; Vacancies
 
 
 
 <ul>
 <li>
 Orthopedic Specialist &ndash; 8 Vacancies
 </li>
 <li>
 Dermatology Specialist &ndash; 8 Vacancies
 </li>
 <li>
 Radiology Specialist &ndash; 8 Vacancies
 </li>
 <li>
 Emergency Physician &ndash; 4 Vacancies
 </li>
 <li>
 Gynecologist &ndash; 6 Vacancies
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 
 (Responsibilities may vary by specialty)
 
 
 
 <ul>
 <li>
 Diagnose, treat, and manage patients according to specialty standards.
 </li>
 <li>
 Perform clinical procedures and surgeries as applicable.
 </li>
 <li>
 Maintain accurate patient medical records.
 </li>
 <li>
 Collaborate with multidisciplinary healthcare teams.
 </li>
 <li>
 Ensure patient safety, quality care, and ethical medical practice.
 </li>
 <li>
 Comply with hospital policies and local healthcare regulations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 MBBS with relevant postgraduate qualification (MD / PhD / DNB / MRCP / FRCS).
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 6 years total experience, including at least 1 year post-Masters.
 
 
 </li>
 </ul>
 
 Salary Range (KWD)
 
 
 
 <ul>
 <li>
 Orthopedic: 1,800 &ndash; 2,250
 </li>
 <li>
 Dermatology: 2,000 &ndash; 2,500
 </li>
 <li>
 Radiology: 2,000 &ndash; 2,500
 </li>
 <li>
 Emergency Physician: 1,500 &ndash; 2,000
 </li>
 <li>
 Gynecologist: 2,000 &ndash; 2,500
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary package.
 </li>
 <li>
 Other benefits as per Kuwait labor law and hospital policy.
 
 
 </li>
 </ul>
 
 How To Apply
 
 
 
 Interested candidates should send their
 
 updated CV
 
 for immediate processing.
 
 
 Skills: emergency physician,orthopedic,gynecology,doctors,dermatology,healthcare,radiology
</div>

Specialist Doctors (Multiple Specialties)

Adept Global

<div>
 
 
 Title : AI Security Governance &amp; Policy Specialist
 
 
 
 
 Location: Kuwait
 
 
 
 
 Experience Required:
 
 3&ndash;7 years of relevant experience (governance/risk focus; AI governance exposure required)
 
 
 
 Education &amp; Qualifications :
 
 Bachelor&rsquo;s degree in Cybersecurity, Computer Science, Information Systems, Risk/Compliance, or related discipline.
 
 
 
 
 
 
 
 Job Brief
 
 
 
 
 We are hiring an
 
 AI Security Governance &amp; Policy Specialist
 
 to build and operate security governance for LLM/ML/AI systems across the full lifecycle. This role focuses on delivering tangible governance outputs, including drafting and maintaining enforceable policies and standards, translating regulatory and security frameworks into practical control requirements, performing AI security risk assessments, reviewing solution designs and technical evidence, and ensuring required testing and monitoring are implemented with proper documentation.
 
 
 The specialist will partner with VMPT and engineering teams to ensure AI solutions undergo appropriate security testing, adversarial assessments, secure coding validation, vulnerability management, and evidence-based exception handling where required.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 AI Policies, Standards &amp; Control Requirements
 
 
 <ul>
 <li>
 Draft, maintain, and publish AI security policies, standards, and minimum baselines for LLM/ML/AI solutions.
 </li>
 <li>
 Produce clear, testable requirements covering:
 </li>
 <li>
 Model onboarding and approval (internal and third-party models, versioning, provenance, licensing constraints)
 </li>
 <li>
 Secure AI SDLC requirements (threat modeling, secure design, testing, change control, release gates)
 </li>
 <li>
 AI data governance (classification, retention, minimization, leakage prevention, approved RAG sources)
 </li>
 <li>
 Logging and telemetry requirements (audit trails, redaction guidance, monitoring and alerting expectations)
 </li>
 </ul>
 
 
 
 
 
 AI Risk Assessments &amp; Control Validation
 
 
 <ul>
 <li>
 Conduct hands-on AI security risk assessments for new and modified use cases.
 </li>
 <li>
 Apply NIST AI RMF principles to structure risks in a practical and implementable manner.
 </li>
 <li>
 Maintain an AI security risk register with remediation tracking and closure evidence.
 </li>
 <li>
 Validate control implementation by reviewing architecture diagrams, IAM configurations, secrets management, logging setups, test results, and monitoring dashboards.
 </li>
 </ul>
 
 
 
 
 
 Testing, Assurance &amp; Evidence Requirements
 
 
 <ul>
 <li>
 Define and enforce minimum assurance requirements including:
 </li>
 <li>
 Adversarial testing / AI red teaming
 </li>
 <li>
 Secure code review expectations (prompt handling, retrieval logic, output controls, tool invocation)
 </li>
 <li>
 Pre- and post-production monitoring (abuse detection, data leakage indicators, anomaly detection)
 </li>
 <li>
 Align guidance with industry references such as OWASP LLM Top 10 and translate them into actionable mitigation checklists.
 </li>
 </ul>
 
 
 
 
 
 Cloud, Vendor &amp; Data Handling Governance
 
 
 <ul>
 <li>
 Maintain secure-by-default patterns for Azure-based GenAI deployments, including:
 </li>
 <li>
 Identity and access controls (least privilege, service identities, key rotation)
 </li>
 <li>
 Network isolation and endpoint protection
 </li>
 <li>
 Logging/telemetry baselines and retention requirements
 </li>
 <li>
 Environment separation and deployment guardrails
 </li>
 <li>
 Define enterprise GenAI data handling requirements (permitted data, masking/redaction requirements, approval workflows, logging obligations).
 </li>
 <li>
 Support onboarding of third-party AI vendors by defining security questionnaires, minimum clauses, assurance evidence requirements, and acceptable risk thresholds.
 </li>
 </ul>
 
 
 
 
 
 Core Experience
 
 
 <ul>
 <li>
 5&ndash;10 years of experience in cybersecurity governance, risk management, compliance, security assurance, or architecture with strong delivery focus.
 </li>
 <li>
 Proven ability to translate frameworks into implementable controls, standards, and procedures validated through evidence.
 </li>
 <li>
 Practical understanding of LLM/AI patterns (RAG, agents, embeddings, fine-tuning, model APIs, orchestration) and related security implications.
 </li>
 </ul>
 
 
 
 
 
 Framework Familiarity
 
 
 <ul>
 <li>
 Working knowledge of NIST AI RMF (govern/map/measure/manage concepts).
 </li>
 <li>
 Familiarity with ISO/IEC 42001 and its integration into enterprise ISMS environments.
 </li>
 <li>
 Working knowledge of ISO/IEC 27001-style control environments and audit requirements.
 </li>
 </ul>
 
 
 
 
 
 Professional Skills
 
 
 <ul>
 <li>
 Strong policy and standards drafting capabilities (clear, measurable requirements).
 </li>
 <li>
 Effective stakeholder engagement with engineering, data science, VMPT, and risk teams.
 </li>
 <li>
 Ability to produce audit-ready documentation and structured evidence packs.
 </li>
 </ul>
 
 
 
 
 
 Highly Recommended Certifications
 
 
 <ul>
 <li>
 ISC2 CISSP
 </li>
 <li>
 ISACA CISM
 </li>
 <li>
 IAPP AIGP (Artificial Intelligence Governance Professional)
 </li>
 <li>
 ISO/IEC 27001 Lead Implementer (or Lead Auditor equivalent)
 </li>
 </ul>
 
 
 
 
 
 Preferred Certifications
 
 
 <ul>
 <li>
 ISC2 CCSP
 </li>
 <li>
 Microsoft Certified: Cybersecurity Architect Expert (SC-100)
 </li>
 <li>
 Microsoft Certified: Azure AI Engineer Associate (AI-102)
 </li>
 </ul>
 
 
</div>

Information Technology Governance Manager

Ramr

The Chef de Partie &mdash; Pizza Specialist is a skilled culinary professional responsible for the full operation of the pizza station within our restaurant. This includes the preparation, stretching, topping, and baking of all pizzas to exact recipe specifications, ensuring every pie leaving the kitchen delivers the quality, flavour, and consistency our guests expect. The role demands mastery of dough handling, wood-fired or deck oven operation, and a genuine passion for Italian culinary tradition and artisanal pizza craft.<ul><li>Prepare, stretch, top, and bake all pizzas (Neapolitan, Roman, New York-style, or house style) according to standardized recipes and portion guides.</li></ul><ul><li>Manage and operate wood-fired oven, deck oven, or conveyor oven with full technical proficiency, maintaining correct temperatures and baking times.</li></ul><ul><li>Execute high volumes of pizza orders during service with speed, accuracy, and consistency in quality and presentation.</li></ul><ul><li>Perform daily mise en place for the pizza station: sauce preparation, cheese portioning, topping setup, and dough readiness.</li></ul><ul><li>Monitor dough fermentation, proofing, and storage; escalate issues to the Head Chef as needed.</li></ul><ul><li>Ensure all pizzas are plated, cut, and presented to the restaurant's standards before leaving the pass.</li></ul>Job Type: Full-time

Chef de partie - Pizza restaurant

Explore 222+ Customer service specialist in Farwaniya this March. Find roles across top companies and apply now to boost your career.

222 customer service specialist jobs In Farwaniya

Customer Service Specialist

Billing Executive

Automation Sales Engineer

Specialist Doctors (Multiple Specialties)

Specialist Doctors (Multiple Specialties)

Information Technology Governance Manager

Chef de partie - Pizza restaurant