customer service executive Jobs in Farwaniya

customer service executive

sales associate

senior medical representative Jobs in Farwaniya

senior medical representative

service coordinator

action crew / customer service representative Jobs in Farwaniya

action crew / customer service representative

customer service representative

Alghanim INDUSTRIES

<b>Date:</b> 4 Jan 2026
<br><br>
<b>Location:</b><br>
KW
<br><br>
<b>Company:</b><br>
Alghanim Industries
<br><br>
Long Description Job Summary Job Responsibilities
<br><br>
<ul>
<li>Welcomes customers and ushers them to the lounge area</li>
<li>Pre-qualifies customers and collects their data (name, mobile, email address, vehicle of interest …) and register in reports</li>
<li>Direct customers to the appropriate sales consultant based on rotation order</li>
<li>Responsible of the showroom checklist including and not limited to cleanliness and tidiness of showroom, lounges, car display, specification stands, catalogues, merchandise items …</li>
<li>BDC: follow up on non-showed up appointments, reschedule and reassign to the appropriate sales consultant</li>
<li>Responsible for filling and sharing daily showroom reports</li>
</ul>
Candidate Requirements
<br><ul>
<li>Must be able to speak and write Arabic and English</li>
<li>Must be self-motivated, dedicated and able to handle demanding customers</li>
<li>Prioritize customer satisfaction</li>
<li>Pleasant personality</li>
<li>Presentable and professional</li>
<li>Able to work on computer (word, excel, internet etc…)</li>
<li>College graduate or high school diploma with good command of English</li>
<li>Team player and punctual</li>
<li>Willing to work two shifts or straight shift based on business demands</li>
</ul>
Education

Customer Service Representative

Kidz N Fun

<ul><li>Be and appear presentable at all times.</li><li>Ensure to provide a memorable experience and best service to customers/visitors.</li><li>Interact and build rapport with customers those who visit the store / location.</li><li>Attend to provide solution to visitor complaints and simple problems and direct them to the senior person if needed.</li><li>Keep control of visitor attendance.</li><li>Complete the daily section checklists.</li><li>Identify failures, shortage of materials, utensils or other elements of service and report to the seniors.</li><li>Ensure the cleaning tasks are complete during operation</li><li>Provide accurate information to the customers about the various products and recharges available.</li><li>Understand the requests of the customers and guests at the event and during normal operations of the store.</li><li>Monitor the safety and cleanliness of the location / store during all the operations hours.</li><li>Reports and hands over of items any instances of lost and found items to the Team Leader or Assistant Store Manager.</li><li>Maintains safe custody of the inventory used for cleaning and maintain the location/store in a tidy manner.</li><li>Report any break-down of facilities or equipment to the management and ensure timely fixing.</li><li>Ensure periodical maintenance is carried out as per the schedule and report any deviations.</li><li>Give instructions to clients and guests about the precautionary measure to be followed during the event to avoid any accidents.</li><li>Maintain an Incident Report Log Book where all incidents are recorded.</li><li>Report all accidents/incidents properly and timely to the manager and follow-up with the injured guest.</li><li>Adjusts hours of work, priorities, and assignments to ensure efficient operation, based on workload within the department.</li><li>Comply with Company&rsquo;s by-laws, code of conduct and policies and procedures and amendments thereto.</li></ul><p>Perform any other relevant job roles and responsibilities assigned by the next in-line supervising authority or head of the department from time to time, in addition to/in substitution of the existing roles.</p><p>Job Type: Full-time</p><p>Language:</p><ul><li>English, Arabic (Required)</li></ul><p>Location:</p><ul><li>Kuwait City (Required)</li></ul>

Action Crew / Customer service Representative

International Group of Aamina

<p><b>Call Center Representative </b></p><p><b>Job DescriptionJob Summary</b></p><p>We are seeking a motivated and customer-focused Call Center Representative to handle inbound and/or outbound calls. The ideal candidate will provide excellent customer service, resolve issues efficiently, and maintain a positive brand image through every interaction.</p><p><b>Key Responsibilities</b></p><ul><li>Answer inbound calls and/or make outbound calls to customers</li><li>Provide accurate information about products, services, or policies</li><li>Resolve customer inquiries, complaints, and issues in a timely manner</li><li>Document customer interactions and update records in the system</li><li>Meet or exceed performance metrics such as call quality, resolution time, and customer satisfaction</li><li>Escalate complex issues to supervisors when necessary</li><li>Follow company procedures, scripts, and compliance guidelines</li><li>Maintain a professional and courteous tone at all times</li></ul><p>Requirements</p><ul><li><b>Female candidate only</b></li><li>Fluent in <b>English &amp; Arabic (spoken)</b></li><li><b>Visa 18 (Normal)</b></li><li>Good communication skills</li><li>Basic computer knowledge</li><li>Sales or call center experience is a plus</li><li>Provide information about products/services and answer inquiries</li><li>Maintain accurate customer records</li><li>Support the sales team to improve conversions</li><li>immediate joiner only</li></ul><p>Job Type: Full-time</p><p>Pay: KD300.000 - KD400.000 per month</p>

call center

First Chance Co

<p><b>Key Responsibilities</b></p><ul><li><b>Beverage Preparation:</b> Brewing specialty coffees (espresso, latte, cappuccino) and other drinks, following recipes and techniques.</li><li><b>Customer Service:</b> Greeting customers, explaining menu items, taking detailed orders, making recommendations, and handling payments.</li><li><b>Food Service:</b> Serving pastries, sandwiches, and other food items.</li><li><b>Cleanliness:</b> Sanitizing workstations, machines, dining areas, and washing dishes.</li><li><b>Stock Management:</b> Restocking coffee beans, milk, syrups, pastries, cups, and merchandise.</li><li><b>Equipment Maintenance:</b> Operating, cleaning, troubleshooting, and reporting issues with espresso machines and grinders.</li><li><b>Inventory:</b> Monitoring stock levels and replenishing items.</li><li><b>Education:</b> High school diploma or equivalent is typically the standard minimum.</li><li><b>Experience:</b> While many entry-level roles offer on-the-job training, 1&ndash;2 years in customer service, retail, or hospitality is often preferred.</li><li><b>Visa </b>:Transfer Visa 18.</li><li><b>All Candidates Available in Kuwait. </b></li></ul><p>Job Type: Full-time</p><p>Pay: From KD200.000 per month</p>

Barista

Closet Hawally

<ul><li>Our company is seeking to hire Sales Representatives who are interested in the high performance automotive parts industry. Kindly check below the job details.</li></ul><p>KEY DUTIES &amp; RESPONSIBILITY:</p><ul><li>Assist customers with product inquiries and sales.</li><li>Facilitate sales process from quotation, sales order to invoicing.</li><li>Communicate with customers and identify their needs to achieve satisfaction.</li><li>Negotiate/close deals and handle complaints or objections.</li><li>Achieve allocated sales target.</li><li>Evaluate customer needs and identify selling possibilities.</li><li>Handle warranty claims.</li><li>Assign installations to the Mechanics team and follow-up on job cards.</li></ul><p>REQUIREMENTS:</p><ul><li>Basic Automotive knowledge.</li><li>Arabic native language</li><li>Speaks and writes English.</li><li>Computer Literacy.</li><li>2 years minimum experience in Sales or Customer Service.</li><li>Visa no 18 (transferable)</li><li>Join date: Immediately (preferable)</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Arabic Salesman

Al Sayer Group

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Header</b></h2>
</div><div>This job description is a summary of the typical job duties and requirements that are essential to the evaluation of the job and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. On occasion, individuals classified on this job may be required to perform functions of a higher or lower skill level not included in this job description.</div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary/Purpose</b></h2>
</div><div><div>
Job Summary/Purpose:<br>
The Service Advisor, Customer Relations, is the primary point of contact between customers and the Toyota Service Branch. Responsible for ensuring a seamless service experience by assisting customers with vehicle maintenance and repair needs, providing accurate information, and coordinating service appointments.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2></div><div></div><div><br>
<div>
 Responsibilities:<br>
<br>
 Operational:<br>
1. Communicate with customers as the first contact at the service garage entrance to receive the vehicle, facilitates the work required by the customer whilst giving the highest standard of friendly customer service and customer satisfaction.<br>
2. Acknowledge and greet customers politely and courteously when they enter the branch and assist them to the required area as per customer's need.<br>
3. Inquire and collect the necessary information and data about the vehicle and its owner.<br>
4. Record the customer requirements on a Job Order Form informing customer of estimated labor and parts charges when requested, inspect customer's vehicle and record any damage/comments on the Job Order Form (receipt of customer supplied product), sign same and allow customer to read, or read details to them, and obtain their signature (contract review).<br>
5. Enter details from Job Order Form and/or scan the Job Agreement in to the designated system and send to print at Control Tower, arrange for the vehicle to be taken to the service waiting parking area.<br>
6. Submit the Job Card to the &quot;Staff, Data Entry&quot; to do the necessary.<br>
7. Follow up with Job Controller to see if vehicle will be ready when promised or not based on any additional required job.<br>
8. Obtain the customer's agreement and approval for any additional work after collecting all the required information from the designated &quot;Team Leader&quot; and update the system accordingly (new promised time and estimated cost).<br>
9. Periodically check Job Cards and Register for any vehicles not completed as promised, establish reasons and advise customer of progress to avoid any miscommunication.<br>
10. Ensure cleanliness of all ready vehicles and coordinate with the designated employee for vehicles that are part of Door-To-Door service.<br>
11. Offer relevant add-on services, maintenance packages, or accessories to customers based on their vehicle's needs and preferences.<br>
12. Acknowledge and greet returning customers politely and courteously when they enter the branch, explain the details of the work done, parts changed, notes on the Quality Control Sheet. etc.<br>
13. Issue Gate Passes and ensure correct distribution to facilitate the timely delivery of a customer's outgoing vehicle.<br>
14. Take special, even priority, care of a customer with returned work or who has a complaint on the service rendered and that the same is properly recorded in the Customer Contact system and inform the Reception Supervisor or the Master Service Advisor.<br>
15. Monitor and track all pending/open WIP orders to ensure timely invoicing of all orders.  Prepare periodic and ad hoc reports and presentations.<br>
 Document and maintain records of activities and process workflows on the internal communication portals.<br>
 Adhere to Al-Sayer Group policies and health and safety regulations.<br>
 Perform other duties as requested by management.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities Continued..</b></h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader"><b>Education - Primary</b></h2>
</div><div><div>Diploma (12th Standard + 2 or 3 years Diploma)</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Experience - Primary</b></h2>
</div><div><div>3</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Education - Alternate</b></h2>
</div><div><div>Vocational Certificate</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Experience - Alternate</b></h2>
</div><div><div>7</div></div></div><div><div><h2 class="jobSectionHeader"><b>
CPC Experience</b></h2>
</div><div><div>1 year in previous grade</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Lingusitic Abilities</b></h2>
</div><div><div>Arabic</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Techno-Functional Competencies</b></h2>
</div><div><div>B-MS PowerPoint</div><div>
S-Vehicles Components and Accessories - Service</div><div>
B-Document Archival, Security and Management</div><div>
S-General Repair</div><div>
B-Vehicle Receiving Process</div><div>
S-Periodic Maintenance</div><div>
B-Business Writing</div><div>
B-MS Excel</div><div>
S-Body and Paint</div><div>
B-Policies and Procedures</div><div>
B-E Synergy</div><div>
B-MS Word</div><div>
B-Products and Services</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Behavioral Competencies</b></h2>
</div><div><div>5 - Customer Orientation</div><div>
5 - Achievement Orientation</div><div>
5 - Impact and Influence</div><div>
5 - Execution Excellence</div><div>
5 - Personal Effectiveness</div><div>
5 - Problem Solving</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Certifications</b></h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader"><b>Footer</b></h2>
</div><div>The information contained in this Job profile is the property of Al- Sayer Group. It must not be copied or used for commercial or other purposes without prior written consent of the Management of Al-Sayer Group.</div></div></div></div></div>

Career Opportunities: Service Advisor, Customer Relations (14269)

<b>Date:</b> 12 Jan 2026
<br><br>
<b>Location:</b><br>
KW
<br><br>
<b>Company:</b><br>
Alghanim Industries
<br><br>
Long Description Job Summary
<br>Responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high level of customer satisfaction.
<br>Job Responsibilities
<br>Support and provide superior service via phones.
<br><br>
<ul>
<li>Use questioning and listening skills that support effective telephone communication.</li>
<li>Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.</li>
<li>Understand the impact of attitude in handling calls professionally.</li>
<li>Effectively deal with job stress, angry callers, and upset customers.</li>
<li>Ensure proper escalation to any unresolved complaint, to avoid any delay in progressing and resolving customers reported complaints.</li>
<li>Liaise with Operations team to resolve any customer complaints immediately.</li>
<li>Build and maintain a customer complaint database and tracking system.</li>
<li>Use the most appropriate way to communicate with different behavior types on the telephone.</li>
<li>Apply the proper telephone etiquette to satisfy various customer situations.</li>
<li>Develop voice skills and how to enhance a good telephone presentation.</li>
</ul>
Candidate Requirements
<br>Candidate Requirements
<br><br>
<ul>
<li>Prior experience in a customer service role</li>
<li>Good communication skills</li>
<li>Able to communicate both in Arabic and English</li>
<li>0-2 Years Experience</li>
</ul>
Education
<br><br>
<ul>
<li>Diploma</li>
</ul>
Education

Telephone Operator

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