account specialist

sales specialist

human resources specialist

it support specialist

retail operation specialist

customer service specialist

Digital Mall المول الرقمي

<div>
 Job brief
 <br/>
 <br/>
 We're looking for a customer-centric Technical Support Specialist to join our growing team! In this role, you'll be the friendly voice and problem-solving hero for our amazing customers. You'll troubleshoot technical issues, answer questions, and ensure everyone has a smooth and positive experience using our online marketplace and ecommerce platform.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be the first line of defense for our customers, providing exceptional technical support via phone, email, and chat.
  </li>
  <li>
   Actively listen to customer concerns, diagnose technical problems efficiently, and deliver clear and concise solutions.
  </li>
  <li>
   Research and troubleshoot a wide range of technical issues related to our online marketplace and ecommerce platform.
  </li>
  <li>
   Document customer interactions and resolutions to ensure consistent and high-quality support.
  </li>
  <li>
   Stay up-to-date on our platform's features and functionalities to provide accurate and relevant information.
  </li>
  <li>
   Proactively identify and escalate complex issues to the appropriate technical team.
  </li>
  <li>
   Maintain a positive and professional demeanor, building trust and rapport with each customer.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 1 years of experience in technical support or customer service.
  </li>
  <li>
   Strong understanding of computers, software, and troubleshooting principles.
  </li>
  <li>
   Excellent communication and interpersonal skills, with the ability to clearly explain technical concepts to non-technical users.
  </li>
  <li>
   Active listening skills and a genuine desire to help customers.
  </li>
  <li>
   Ability to work independently and manage multiple tasks efficiently.
  </li>
  <li>
   Proficient in using computers and comfortable navigating various software applications.
  </li>
  <li>
   Ability to fluently speak, write, and read in both English and Arabic
  </li>
  <li>
   A positive and solutions-oriented attitude.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary
  </li>
  <li>
   All of the hardware and software will be provided for you
  </li>
  <li>
   Sponsorship VISA will be provided for expats
  </li>
  <li>
   Relocation cost from origin country to Oman will be covered
  </li>
  <li>
   Work-Life balance
  </li>
  <li>
   Fun and fair work culture
   <br/>
  </li>
 </ul>
</div>


Customer Service Specialist

Diyar United Company

<div>
 <p>
  <strong>
   We're Hiring: Omani Talent Opportunities &ndash; Sur, Oman
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Join Our Growing Team!
  </strong>
 </p>
 <p>
  We are looking for
  <strong>
   10 talented Omani professionals
  </strong>
  to join our team in
  <strong>
   Sur, Oman
  </strong>
  . If you have experience in
  <strong>
   Helpdesk Support, Oracle Applications, or Cybersecurity
  </strong>
  , we would love to hear from you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Available Opportunities
  </strong>
 </p>
 <p>
  <strong>
   1. Helpdesk Support Specialist
  </strong>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Provide first-line IT support to end users.
  </li>
  <li>
   Troubleshoot hardware, software, and network issues.
  </li>
  <li>
   Manage service requests and incidents through ticketing systems.
  </li>
  <li>
   Ensure timely resolution of user issues and maintain high customer satisfaction.
  </li>
 </ul>
 <p>
  <strong>
   Preferred Skills:
  </strong>
 </p>
 <ul>
  <li>
   IT support and troubleshooting.
  </li>
  <li>
   Windows, Microsoft 365, and networking fundamentals.
  </li>
  <li>
   Service Desk/Helpdesk tools.
  </li>
  <li>
   Strong communication and customer service skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   2. Oracle Applications Specialist
  </strong>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Support, maintain, and enhance Oracle applications.
  </li>
  <li>
   Troubleshoot functional and technical issues.
  </li>
  <li>
   Collaborate with business users to optimize processes.
  </li>
  <li>
   Participate in system upgrades, testing, and implementations.
  </li>
 </ul>
 <p>
  <strong>
   Preferred Skills:
  </strong>
 </p>
 <ul>
  <li>
   Experience with Oracle EBS, Oracle Fusion, or related Oracle solutions.
  </li>
  <li>
   Functional or technical expertise in Oracle modules.
  </li>
  <li>
   SQL and reporting knowledge is an advantage.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   3. Cybersecurity Specialist
  </strong>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Monitor and protect organizational IT systems and data.
  </li>
  <li>
   Identify, assess, and mitigate cybersecurity risks.
  </li>
  <li>
   Manage security incidents and support compliance initiatives.
  </li>
  <li>
   Implement and maintain security controls and best practices.
  </li>
 </ul>
 <p>
  <strong>
   Preferred Skills:
  </strong>
 </p>
 <ul>
  <li>
   Security operations, incident response, or risk management.
  </li>
  <li>
   Knowledge of cybersecurity frameworks and tools.
  </li>
  <li>
   Relevant certifications (Security+, CEH, CISSP, etc.) are a plus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  ✅ Omani National
 </p>
 <p>
  ✅ Relevant experience in
  <strong>
   Helpdesk
  </strong>
  ,
  <strong>
   Oracle Applications
  </strong>
  , or
  <strong>
   Cybersecurity
  </strong>
 </p>
 <p>
  ✅ Strong problem-solving and communication skills
 </p>
 <p>
  ✅ Ability to work effectively in a team environment
 </p>
 <p>
  📍
  <strong>
   Location:
  </strong>
  Sur, Oman
 </p>
 <p>
  👥
  <strong>
   Open Positions:
  </strong>
  10
 </p>
 <p>
  <strong>
   Why Join Us?
  </strong>
 </p>
 <ul>
  <li>
   Exciting career growth opportunities
  </li>
  <li>
   Collaborative and innovative work environment
  </li>
  <li>
   Exposure to enterprise technologies and best practices
  </li>
  <li>
   Opportunity to contribute to impactful projects
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Apply Now
  </strong>
 </p>
 <p>
  If you are passionate about technology and ready for your next challenge, send your CV .
 </p>
 <p>
  <strong>
   #Hiring #OmaniTalent #JobsInOman #SurOman #Helpdesk #OracleApplications #Cybersecurity #ITJobs #CareerOpportunities #OmanJobs
  </strong>
 </p>
</div>


Multiple Job Vacancies - Sur, Oman

Baker Hughes

<div><p>Job Description</p><p><b>
Field Specialist &ndash; Drilling &amp; Completion Fluids
</b></p><p><b>Are you an experienced Drilling &amp; Completion Fluids Engineer looking for a new challenge?</b><br>
<b>Do you enjoy being part of team that provides high-quality engineering for our customers?</b></p><p><b><br>
Be part of a successful team</b><br>
Our Drilling Fluids business provides intelligent, connected technologies to support, monitor and control drilling processes. We provide innovative solutions across multiple geographies. Providing customers with the excellent solutions needed to reliably and efficiently improve their operations.</p><p><b><br>
Partner with the best</b><br>
As a Field Specialist - Drilling &amp; Completion Fluids, you will provide on site services by measuring, testing and supervising the running of fluid mixing and pumping, including technical analysis and specific product and practical recommendations for controlling fluid properties under broad direction.</p><p></p><p><b>
As a Field Specialist - Drilling &amp; Completion Fluids, you will be responsible for:</b></p><ul><li>
Providing onsite services by measuring, testing, and supervising the running of fluid mixing and pumping.</li><li>
Maintaining fluid properties at rig sites by accurately testing.</li><li>
Managing inventory at customer well sites.</li><li>
Ensuring effective customer service by keeping rig-site customers informed and creating solutions to problems.</li><li>
Being trained in the prevention and cure of Lost Circulation and stuck pipe
</li><li>Conducting sales calls at the field level or accompany Sales Representatives.</li><li>
Assisting operations in providing customers with effective and environmentally safe drilling fluids.</li><li>
Conducting all business activities in line with Baker Hughes policies</li></ul><p></p><p><b>
Fuel your passion</b></p><p>
To be successful in this role you will:</p><ul><li>
Have a relevant bachelor's degree</li><li>
Have 3-5 years of experience with Drilling &amp; Completion Fluids</li><li>
Have basic product line knowledge.</li><li>
Demonstrated industry experience.</li><li>
Have demonstrated industry experience.</li><li>
Have strong teamwork skills.</li></ul><p></p><p><b>
Work in a way that works for you</b><br>
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. Talk to use for your preferred working arrangement during interview.</p><p><b><br>
Working with us</b><br>
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p><p><b><br>
Working for you</b><br>
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:<br>
Contemporary work-life balance policies and wellbeing activities</p><ul><li>
Comprehensive private medical care options</li><li>
Safety net of life insurance and disability programs</li><li>
Tailored financial programs</li><li>
Additional elected or voluntary benefits</li></ul><p></p>
The Baker Hughes internal title for this role is: FIELD SPEC II - FLD<b>About Us:</b><div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div><br>
<b>
Join Us:</b><div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward.<br>
<br>
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

Field Specialist – Drilling & Completion Fluids

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><li>Job Opening ID ZR_975_JOB
</li><li>Date Opened 07/15/2026
</li><li>Job Type Full time
</li><li>Work Experience Minimum of 2&ndash;4 years of relevant experience in marketing, digital marketing, communications, or brand management
</li><li>Job Opening Status Open
</li><li>Industry Logistics
</li><li>Degree Bachelor's
</li><li>Job Role Marketing Specialist
</li><li>City Muscat
</li><li>State/Province Masqat
</li><li>Country Sultanate of Oman
</li><li>Zip/Postal Code 0000</li></ul></div>
<br><div><p><b>1. Job Purpose</b><br>
<br>
</p><p>The Marketing Specialist is responsible for planning, coordinating, and implementing marketing activities that strengthen the Company&rsquo;s brand, support business development, and improve engagement with existing and potential customers.<br>
<br>
</p><p>The role includes digital marketing, content creation, market research, brand management, event coordination, preparation of promotional materials, and analysis of marketing performance.<br>
<br>
</p><p></p><br>
<p><b>2. Key Responsibilities</b><br>
<br>
</p><ul><li>Prepare marketing activity schedules, budgets, and campaign plans.
<br>
</li><li>Ensure marketing activities are aligned with the Company&rsquo;s business objectives and commercial priorities.
<br>
</li><li>Coordinate marketing activities across different business units and geographical locations.
<br>
</li></ul><ul><li>Manage and regularly update the Company&rsquo;s website.
<br>
</li></ul><ul><li>Prepare content for the Company&rsquo;s website, newsletters, presentations, brochures, and advertisements.
<br>
</li><li>Develop corporate profiles, marketing presentations, promotional materials, and customer communications.
<br>
</li><li>Review and proofread marketing materials to ensure accuracy, consistency, and professional quality.
<br>
</li><li>Collect information from internal departments for use in marketing materials.
<br>
</li><li>Ensure that all published content reflects the Company&rsquo;s values, services, and market positioning.
<br>
</li></ul><ul><li>Ensure consistent use of the Company&rsquo;s logo, visual identity, tone of communication, and brand guidelines.
<br>
</li><li>Monitor the presentation of the Company&rsquo;s brand across all communication channels.
<br>
</li><li>Support initiatives aimed at improving brand awareness and corporate reputation.
<br>
</li><li>Maintain an organized library of approved logos, templates, photographs, presentations, and promotional materials.
<br>
</li>Coordinate the design and production of branded materials and corporate gifts.<br>
<li>
<br>
</li></ul><p></p><br>
<p><b>Events and Corporate Communications</b><br>
<br>
</p><ul><li>Coordinate the Company&rsquo;s participation in exhibitions, conferences, seminars, and corporate events.
<br>
</li><li>Support the organization of customer meetings, networking events, and promotional activities.
<br>
</li><li>Prepare invitations, presentations, event materials, banners, and branded items.
<br>
</li><li>Coordinate with venues, suppliers, event organizers, and other external parties.
<br>
</li><li>Prepare corporate announcements, news updates, and press-related materials when required.
<br>
</li></ul>Prepare presentations, proposals, brochures, and promotional materials for potential customers and business partners.<br>
<ul><li>
<br>
</li></ul><p><b>Reporting and Performance Analysis</b><br>
<br>
</p><ul><li>Prepare monthly, quarterly, and annual reports on marketing activities.
<br>
</li><li>Track marketing campaigns against agreed objectives and KPIs.
<br>
</li><li>Analyze marketing results and recommend improvements.
<br>
</li><li>Maintain a marketing activity tracker and campaign calendar.
<br>
</li>Provide regular updates to management on completed, ongoing, and planned activities.<br>
<li>
<br>
</li></ul><p></p><br>
<br>
<br>
<h3 class="jobSectionHeader"><b>Requirements</b></h3>
<p><b>3. Education and Experience</b><br>
<br>
</p><p><b>Education</b><br>
<br>
</p>Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, Public Relations, or a related field.<br>
<ul><li>
<br>
</li></ul><p><b>Experience</b><br>
<br>
</p><ul><li>Minimum of 2&ndash;4 years of relevant experience in marketing, digital marketing, communications, or brand management.
<br>
</li><li>Experience in an international or corporate business environment is preferred.
<br>
</li><li>Practical experience managing websites, social media platforms, and digital campaigns.
<br>
</li><li>Experience preparing corporate presentations, promotional materials, and marketing content.
<br>
</li>Experience working with designers, agencies, printers, and event suppliers is an advantage.<br>
<li>
<br>
</li></ul><p></p><br>
<p><b>4. Knowledge and Skills</b><br>
<br>
</p><ul><li>Good knowledge of marketing principles, branding, market research, and digital marketing.
<br>
</li><li>Strong writing, editing, and proofreading skills.
<br>
</li><li>Knowledge of social media platforms and content-management tools.
<br>
</li><li>Good analytical and reporting skills.
<br>
</li><li>Strong organizational and time-management abilities.
<br>
</li><li>Ability to manage multiple assignments and deadlines.
<br>
</li><li>Strong communication and interpersonal skills.
<br>
</li><li>High attention to detail.
<br>
</li>Proficiency in Microsoft PowerPoint, Excel, and Word.<br>
<li>
<br>
</li></ul><p></p><br>
<p><b>4. Key Competencies</b><br>
<br>
</p><ul><li>Creativity and initiative
<br>
</li><li>Business orientation
<br>
</li><li>Customer focus
<br>
</li><li>Communication and presentation
<br>
</li><li>Planning and organization
<br>
</li><li>Analytical thinking
<br>
</li><li>Results orientation
<br>
</li><li>Collaboration and teamwork
<br>
</li><li>Adaptability
<br>
</li><li>Attention to detail
<br>
</li><li>Accountability
<br>
</li><li>Time management</li></ul></div><p></p>

Marketing Specialist

Schneider Electric

<div>Job Description:
<div>
Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of its entire people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice.</div><p></p><p><br>
We are looking for a seasoned, experienced professional Installed Based Service Engineer to join our team in Muscat, Oman.</p><div><b>
Responsibilities:</b></div><br>
<ul><li>
To operate as LV/MV Specialist with protection capability.</li><li>
MV-troubleshooting, erection, and maintenance of our MV products/equipment&rsquo;s.</li><li>
LV-troubleshooting, Retrofit- mechanical Bus bar modification. erection and maintenance and testing of LV products/Equipment&rsquo;s.</li><li>
To assist in spare parts/retrofit/extension panels/offer preparation, assist in contract execution.</li><li>
To assist in spare parts/retrofit/extension panels/offer preparation, assist in contract execution.</li><li>
Knowledge in LV switchgear such as Okken / Blok set</li><li>
Knowledge in Masterpact NT/NW, Compact Breakers and Micrologic (LV Trip unit)</li><li>
Interfacing with customers or works to clarify technical matters and rectifying all related problems of MV / LV products / equipment&rsquo;s.</li><li>
Programming and troubleshooting of protection relays (SEPAM, MICOM &amp; VIP) - Knowledge of other manufacturers&rsquo; relays is plus.</li><li>
Testing and commissioning of MV/ LV equipment&rsquo;s / products. Perform contract execution for spare parts, retrofit extension panels and maintenance jobs.</li><li>
Hand on work experience of Schneider electric products like MC set, Okken, PIX, GenieEvo, GHA, GMA, WS</li><li>
Responsible for project delivery and field activities on customer installed base. Dedicated for field activities on customer installed base and project delivery.<br>
<ul><li>Execution of technical tasks following notification, dedicated to asset management offer and project and engineering.</li></ul></li><li>
Ensure complex installation, maintenance and repair on customer installed base.<br>
Identify new opportunities while attending customer sites to promote Services growth.<br>
Knowledge transfer within Services Field domain with a coordination role of jobhold</li></ul>
(External) English Qualifications:
<div><b>
Key Qualifications:</b></div><ul><li>
Degree in Electrical and Electronics Engineering.</li><li>
Must have good communication skills.</li><li>
Minimum of 8-10years of experience in Installation, Mechanical retrofit,testing and Commissioning and maintenance activities</li><li>
Must have good communication and interfacing skills.</li><li>
To work at site (Flexible hours) as per job requirement. (onshore / Offshore)</li><li>
Must have the Digital Experience and fulfilling the KPI of Schneider electric.</li><li>
ADDC /DEWA approval if any is added advantage.</li><li>
GIS switchgear experience is mandatory specially in GHA, GMA, WS.</li><li>
Knowledge on Windows MS Office / associated Software&rsquo;s related to the test equipment&rsquo;s and Relays. LV specialization software&rsquo;s.</li></ul>
Local Benefits (English):
<p><b>
Rewards designed for you</b></p><p>
Our Total Rewards is our way of saying: We see you and we value you. It&rsquo;s more than just pay and benefits&mdash;it&rsquo;s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we&rsquo;re here for what matters most to you. Discover more at our Career Page.</p><ul><li>Country-specific programs and initiatives may be available.</li></ul>
(External) English Company Boiler Plate:<p></p><p><b><br>
Looking to make an IMPACT with your career?</b></p><p>
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values &ndash; Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork &ndash; starts with us.</p><p>
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.</p><p>
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.</p><p>
Become an IMPACT Maker with Schneider Electric &ndash; apply today!</p><p>
&euro;40 billion global revenue<br>
+9% organic growth<br>
150 000+ employees in 100+ countries</p><p></p><div><br>
You must submit an online application to be considered for any position with us. This position will be posted until filled.</div><div></div><div><i><br>
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and &lsquo;inclusion&rsquo; is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.</i></div><div><br>
</div><div><i>At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter </i><i>here</i><br>
<br>
<i>Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.</i></div></div>

Installed Based Service Engineer

OQ Chemicals

<div><div><div><div><div><div><b>Job title</b></div></div><div><br>
<div>
Sr. Specialist Business Applications</div></div><div><br>
<div><b>
Grade</b></div></div></div><div></div><div><br>
<div>
<div><b>Stream</b></div></div><div><br>
<div>
People, Technology &amp; Culture</div></div><div><br>
<div><b>
Function</b></div></div><div><br>
<div>
IDS &amp; CI - Digital Delivery</div></div></div><div><br>
<div>
<div><b>Location</b></div></div><div><br>
<div>
Oman &ndash; Muscat</div></div><div><br>
<div><b>
Budget control</b></div></div><div><br>
<div>
*OPEX and/or CAPEX and/or Revenue amount as relevant*</div></div></div><div><br>
<div>
<div><b>Reporting to</b></div></div><div><br>
<div>
Manager Digital Delivery</div></div><div><br>
<div><b>
Direct </b><b>reports</b></div></div><div><br>
<ul><li></li></ul></div></div><div><br>
<div>
<div><b>Job purpose</b></div><br>
<div><b>
</b></div><p>The Senior Solution Architect owns the architecture, design standards, delivery practices, and governance of the company&rsquo;s enterprise business applications. The role sets how solutions are designed, built, deployed, and integrated &mdash; ensuring they are secure, scalable, well-governed, and reliably delivered into production. The Enterprise Document and Records Management System (EDRMS) is a core platform within the architect&rsquo;s portfolio.</p>
<p>
The role provides technical direction across the application landscape: it defines reference architectures and CI/CD and deployment standards, governs solution designs (internal and vendor), and ensures changes meet security, records, and data-governance requirements.
</p><div>The position will act in accordance with the OQEP&rsquo;s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani&rsquo;s government &amp; other legal justifications, and best international practices in consonance with national objectives.</div></div></div><div><br>
<div>
<div><b>Main Tasks and Responsibilities</b></div>
<div><b>
Solution Architecture &amp; Design</b></div>
<ul>
<li>Define and maintain reference architectures, solution designs, integration designs, and data-flow diagrams for the enterprise application portfolio, including EDRMS.</li>
<li>Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies.</li>
<li>Provide hands-on design, prototyping, and proof-of-concept work to validate architecture decisions and de-risk delivery.</li>
</ul>
<div><b>Architecture Governance &amp; Standards</b></div>
<ul>
<li>Define, maintain, and enforce solution-design, coding, and integration standards and technical guardrails across applications.</li>
<li>Operate design-authority / solution-review gates: review and approve internal and vendor technical designs against architecture, security, and data-governance principles.</li>
<li>Maintain Architecture Decision Records (ADRs) and ensure changes follow change-management, access-control, audit, and IT-governance requirements; provide architecture input to audits and assurance reviews.</li>
</ul>
<div><b>Delivery Standards &amp; CI/CD</b></div>
<ul>
<li>Define the CI/CD strategy and standards (e.g. Azure DevOps, GitLab CI, GitHub Actions) covering source control, branching, automated build/test, code quality, and artifact management.</li>
<li>Set expectations for automated testing and security scanning (SAST/DAST/dependency) within pipelines, and govern adherence across teams and vendors.</li>
<li>Guide engineers and vendors in implementing pipelines to the agreed standard, and review delivery practices for quality and consistency.</li>
</ul>
<div><b>Deployment &amp; Release Strategy</b></div>
<ul>
<li>Own deployment architecture and environment strategy (development, test, staging, production), including environment promotion and configuration management.</li>
<li>Define release governance &mdash; deployment runbooks, rollback/back-out plans, and post-deployment verification &mdash; and oversee controlled releases of significant changes.</li>
<li>Coordinate change windows and cutovers with IT Operations, Infrastructure, Database, Cybersecurity, and vendor teams to protect availability and performance.</li>
</ul>
<div><b>EDRMS / ECM Platform Architecture</b></div>
<ul>
<li>Own the architecture and roadmap of the EDRMS platform (e.g. OpenText Documentum, D2, Content Server, or similar) as a core managed platform.</li>
<li>Design document-management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points, ensuring records compliance and data quality.</li>
<li>Direct migration, indexing, metadata improvement, OCR, and search-optimisation activities, working with specialist engineers and vendors for deep configuration and build.</li>
</ul>
<div><b>Integration Architecture</b></div>
<ul>
<li>Design secure, resilient integrations between EDRMS / business applications and ERP (e.g. SAP), SharePoint/M365, databases, portals, and identity-management systems using APIs, web services, and connectors.</li>
<li>Define standards for authentication, error handling, monitoring, and data quality across integrations.</li>
</ul>
<div><b>Technical Leadership, Support Oversight &amp; Vendor Management</b></div>
<ul>
<li>Act as technical authority and escalation point for complex incidents, performance problems, and integration issues, ensuring solutions are supportable and root causes are addressed &mdash; without owning first-line incident resolution.</li>
<li>Coordinate with vendors, review technical deliverables for quality and compliance, and follow up on support and enhancement activities.</li>
<li>Provide technical guidance and knowledge transfer to internal teams and business users, and identify opportunities to automate manual processes and improve usability, efficiency, and reliability.</li>
<li>Perform other related duties as assigned.</li></ul></div><br>
</div><br>
<div><div><div><b>Key interactions</b></div>
<div><b>
Internal:</b> IDS &amp; CI function, IT Operations, Infrastructure, Database, and Cybersecurity functions, business application owners and users across all OQEP functions and streams.</div>
<div><b>
External:</b> Software and platform vendors (EDRMS/ECM vendors, ERP vendors), system integrators, specialist technical consultants.</div></div></div><div><br>
<div>
<div><b>Notable Working Conditions. </b>Office environment, intensive computer screen use.</div></div></div><div><br>
<div>
<div><b>Education Requirements</b></div></div><div><br>
<div><b>
Required:</b> Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.</div>
<div><b>
Preferred:</b> Postgraduate qualification or professional certifications such as TOGAF, Azure Solutions Architect, OpenText/Documentum certification, or equivalent; certifications in DevOps or CI/CD tooling (Azure DevOps, GitLab) are an advantage.</div></div></div><div><br>
<div>
<div><b>Language</b></div></div><div><br>
<div>
Excellent knowledge of written, read, and spoken English (required)<br>
</div></div></div><br>
<div><div><div><b>Background and experience</b></div></div><div><br>
<div><b>
Competencies and skills</b></div></div></div><br>
<div>
<div><ul><li>6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization.</li>
<li>Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture.</li>
<li>Hands-on experience with EDRMS/ECM platforms (e.g. OpenText Documentum, D2, Content Server, or similar) is strongly preferred.</li>
<li>Experience defining and governing CI/CD pipelines and DevOps practices (Azure DevOps, GitLab CI, GitHub Actions, or equivalent).</li>
<li>Experience integrating business applications with ERP systems (e.g. SAP), SharePoint/M365, and identity management systems.</li>
<li>Familiarity with architecture governance practices including Architecture Decision Records (ADRs) and design-authority processes.</li>
<li>Experience working with vendors and managing technical delivery quality and compliance.</li></ul><br>
</div>
<div><div>Technical Competencies:</div>
<ul>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication skills, able to translate technical concepts for business stakeholders.</li>
<li>Ability to act as a technical authority and influence design decisions across teams and vendors.</li>
<li>Attention to detail and a quality-driven mindset.</li>
<li>Self-motivated with the ability to manage multiple initiatives concurrently.</li>
<li>Collaborative approach to working with cross-functional and vendor teams.</li>
<li>Cultural sensitivity in a multinational environment.</li>
</ul>
<div>Technical Competencies:
</div><ul><li>Solution and enterprise architecture design (reference architectures, integration design, data-flow diagrams).</li>
<li>Architecture governance and Architecture Decision Records (ADRs).</li>
<li>CI/CD strategy and tooling (Azure DevOps, GitLab CI, GitHub Actions).</li>
<li>Automated testing and security scanning (SAST/DAST/dependency scanning).</li>
<li>Deployment architecture, environment strategy, and release governance.</li>
<li>EDRMS/ECM platform architecture (OpenText Documentum, D2, Content Server, or similar).</li>
<li>Document management workflows, metadata models, taxonomy, and records compliance.</li>
<li>Integration architecture (APIs, web services, connectors) with ERP, SharePoint/M365, and identity management systems.</li>
<li>IT governance, change management, and access control principles.</li>
<li>Vendor management and technical delivery review.IT governance, change management, and access control principles.</li>
<li>Vendor management and technical delivery review.</li></ul></div></div></div></div></div><p></p>

Sr. Specialist Business Applications

KALSOFT

<div>
 <p>
  <strong>
   Location:
  </strong>
  Onsite &ndash; Oman
  <br/>
  <strong>
   Eligibility:
  </strong>
  Omani Nationals Only
  <br/>
  <strong>
   Experience:
  </strong>
  5&ndash;8 Years
  <br/>
  <strong>
   Employment Type:
  </strong>
  Full-Time (Contractual)
 </p>
 <p>
  KalSoft is seeking an experienced
  <strong>
   Senior Infrastructure Specialist
  </strong>
  to manage and support enterprise IT infrastructure. The ideal candidate will have expertise in Microsoft technologies, cloud platforms, virtualization, cybersecurity, and infrastructure operations, ensuring high availability, security, and business continuity.
 </p>
 Key Responsibilities
 <ul>
  <li>
   Manage and administer
   <strong>
    Active Directory
   </strong>
   ,
   <strong>
    Office 365
   </strong>
   , and
   <strong>
    SharePoint
   </strong>
   environments
  </li>
  <li>
   Maintain and support
   <strong>
    Windows Servers
   </strong>
   , cloud infrastructure, and virtualization platforms
  </li>
  <li>
   Implement infrastructure security, access controls, and system hardening
  </li>
  <li>
   Perform
   <strong>
    patch management
   </strong>
   , vulnerability assessments, and remediation activities
  </li>
  <li>
   Monitor infrastructure performance, troubleshoot issues, and ensure system availability
  </li>
  <li>
   Support infrastructure operations, upgrades, migrations, and disaster recovery initiatives
  </li>
  <li>
   Provide
   <strong>
    24&times;7 operational support
   </strong>
   for critical infrastructure services
  </li>
  <li>
   Maintain technical documentation and ensure compliance with IT standards
  </li>
 </ul>
 Requirements
 <ul>
  <li>
   Bachelor's degree in
   <strong>
    Computer Science
   </strong>
   , Information Technology, or a related field (Master's preferred)
  </li>
  <li>
   <strong>
    5&ndash;8 years
   </strong>
   of experience in infrastructure administration and operations
  </li>
  <li>
   Hands-on experience with
   <strong>
    Active Directory, Office 365, SharePoint, Windows Server, Cloud (Azure/AWS), and Virtualization (VMware/Hyper-V)
   </strong>
  </li>
  <li>
   Strong knowledge of infrastructure security, patch management, and vulnerability management
  </li>
  <li>
   Excellent troubleshooting, communication, and project coordination skills
  </li>
  <li>
   Fluent in English
  </li>
 </ul>
 Preferred Qualifications
 <ul>
  <li>
   Relevant certifications such as
   <strong>
    Microsoft, Azure, VMware (VCP), AWS, ITIL, Security+, or CISSP
   </strong>
  </li>
  <li>
   Experience working in enterprise or government environments
  </li>
  <li>
   Knowledge of PowerShell scripting and infrastructure automation is an advantage
  </li>
 </ul>
</div>


Senior Infrastructure Specialist

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