client success manager – 1 Jobs in Islamabad

client success manager – 1

client success manager – 2 Jobs in Islamabad

client success manager – 2

customer success specialist Jobs in Islamabad

customer success specialist

client engagement manager Jobs in Islamabad

client engagement manager

client systems technical support administrator Jobs in Islamabad

client systems technical support administrator

customer solutions manager

WellnessLiving

<div>
 
 Title
 
 : Customer Solutions Manager
 
 
 
 Location
 
 : Plot no:4, Road GLC-04, Business Park, IBECHS (Zone-IV), Gulberg Green, Islamabad
 
 
 
 Working Hours
 
 : Eastern Time Zone (between 6 pm to 6 am Pakistan time)
 
 
 
 About Us
 
 
 
 WellnessLiving isn&rsquo;t just our name, it&rsquo;s who we are. We&rsquo;re a software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals&mdash;professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business
 
 
 When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead happier and healthier lives.
 
 
 
 About You
 
 
 
 We&rsquo;re looking for a dynamic and driven individual to join our growing team as
 
 Customer Solutions Manager
 
 . Our team is made up of bright, ambitious people who are passionate about delivering excellence. We&rsquo;re seeking someone with a keen eye for detail, strong analytical skills, and a passion for continuous improvement. If you&rsquo;re a collaborative problem-solver with a commitment to quality and innovation, we&rsquo;d love to have you on board!
 
 
 At WellnessLiving, our team is driven by four core values that shape everything we do. If you share these values and meet the qualifications outlined for this role, we encourage you to apply - we&rsquo;d love to learn more about you!
 
 
 <ul>
 <li>
 Customer First &ndash; We approach every challenge with a customer-focused lens, driven by an obsession with our customers&rsquo; happiness and success.
 </li>
 <li>
 Excellence &ndash; We approach every task, whether big or small, with a steadfast commitment to exceptional execution and the pursuit of greatness.
 </li>
 <li>
 Accountability &ndash; We take full ownership of our decisions, actions, and outcomes &ndash; both successes and failures.
 </li>
 <li>
 Adaptability &ndash; We recognize that sustained success demands that we be malleable and purposefully evolve, acknowledging that the world is dynamic and constantly changing. the place for you.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage a team of Customer Solutions Specialists across multiple segments (SMB and Mid-Market) and support channels (Phone, Chat, and Email).
 </li>
 <li>
 Maintain accurate team coverage documentation aligned with individual working hours.
 </li>
 <li>
 Monitor team efficiency using KPI and Intercom reports, ensuring response times under 2 hours and resolution times within 8 hours.
 </li>
 <li>
 Ensure high customer satisfaction, with individual CSAT scores consistently averaging 90% or higher.
 </li>
 <li>
 Regularly review team member scorecards and partner with the Customer Experience Supervisor to identify performance trends and improvement opportunities.
 </li>
 <li>
 Assess individual performance, providing coaching, development support, and corrective action when necessary.
 </li>
 <li>
 Roll out new processes to the team and ensure consistent adoption and compliance.
 </li>
 <li>
 Escalate customer issues promptly to the appropriate teams, ensuring timely follow-up and accountability.
 </li>
 <li>
 Prepare and deliver weekly performance summaries and productivity insights to senior leadership.
 </li>
 <li>
 Facilitate weekly team meetings to communicate key metrics, recognize achievements, share updates, and reinforce best practices.
 </li>
 <li>
 Participate in monthly Team Pakistan meetings to support cross-team alignment and collaboration.
 </li>
 <li>
 Conduct regular one-on-one check-ins to review individual progress, discuss development goals, and follow up on action items.
 </li>
 <li>
 Complete Quarterly and Annual Performance assessments for all team members
 </li>
 <li>
 Identify process documentation gaps and draft processes in Confluence for the Senior Manager of Customer Success to review and publish
 </li>
 <li>
 Leverage ChatGPT daily to work efficiently and effectively
 
 
 </li>
 </ul>
 
 Skills &amp; Qualification
 
 
 
 <ul>
 <li>
 2 or more years in a management/leadership role with 4+ direct reports
 </li>
 <li>
 Strong comprehension of customer satisfaction KPIs and how they may be leveraged to assess areas for opportunity within each team
 </li>
 <li>
 Demonstrated ability to create and maintain a positive and professional work environment
 </li>
 <li>
 Very strong verbal and written communication skills in English
 </li>
 <li>
 Customer oriented, personable and able to adapt to different types of customer needs
 </li>
 <li>
 Very strong attention to detail
 </li>
 <li>
 Excellent problem-solving and critical thinking skills
 </li>
 <li>
 Excellent organizational and time management skills
 </li>
 <li>
 Proven ability to meet deadlines and thrive in a fast-paced environment
 </li>
 <li>
 Experience in using ChatGPT to work efficiently
 </li>
 <li>
 Experience working with CRM &amp; service ticketing software is a plus
 </li>
 <li>
 Strong technical aptitude and experience with B2B support
 </li>
 <li>
 Previous experience working with closely with software is a plus
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary package based on experience
 </li>
 <li>
 Comprehensive Group Health and Life Insurance
 </li>
 <li>
 Gratuity
 </li>
 <li>
 EOBI
 </li>
 <li>
 Transport facility (If place of residency is within a 20-kilometer radius of company&rsquo;s address) / Fuel allowance
 </li>
 <li>
 Paid time off (Annual, Sick, Casual, Bereavement, Parental)
 </li>
 <li>
 Quarterly fun event
 </li>
 <li>
 Staff recognition programs
 </li>
 <li>
 Staff training programs
 </li>
 <li>
 Career progression. We have a long-standing history of promotion from within
 </li>
 <li>
 An enriched workplace culture that supports growth, development, and, most importantly, having fun!
 
 
 </li>
 </ul>
 
 Special note:
 
 Only the shortlisted candidates will be contacted due to the high turnout volume.
 
 
 We appreciate your time and look forward to reviewing your application.
 
 
 WellnessLiving is an equal-opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate&rsquo;s qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees.
 
 
 
 We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.
 
</div>

Customer Solutions Manager

Title: Customer Solutions Manager
 Location: Plot no: 4, Road GLC-04, Business Park, IBECHS (Zone-IV), Gulberg Green, Islamabad
 Working Hours: Eastern Time Zone (between 6 pm to 6 am Pakistan time)
 
About Us: 
WellnessLiving isn’t just our name, it’s who we are. We’re a software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business
 
When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead happier and healthier lives.
 
About You: 
We’re looking for a dynamic and driven individual to join our growing team as Customer Solutions Manager. Our team is made up of bright, ambitious people who are passionate about delivering excellence. We’re seeking someone with a keen eye for detail, strong analytical skills, and a passion for continuous improvement. If you’re a collaborative problem-solver with a commitment to quality and innovation, we’d love to have you on board!
 At WellnessLiving, our team is driven by four core values that shape everything we do. If you share these values and meet the qualifications outlined for this role, we encourage you to apply - we’d love to learn more about you!
 <ul>
<li>Customer First – We approach every challenge with a customer-focused lens, driven by an obsession with our customers’ happiness and success.</li>
<li>Excellence – We approach every task, whether big or small, with a steadfast commitment to exceptional execution and the pursuit of greatness.</li>
<li>Accountability – We take full ownership of our decisions, actions, and outcomes – both successes and failures.</li>
<li>Adaptability – We recognize that sustained success demands that we be malleable and purposefully evolve, acknowledging that the world is dynamic and constantly changing. the place for you.</li>
</ul>
Key Responsibilities: 
<ul>
<li>Manage a team of Customer Solutions Specialists across multiple segments (SMB and Mid-Market) and support channels (Phone, Chat, and Email).</li>
<li>Maintain accurate team coverage documentation aligned with individual working hours.</li>
<li>Monitor team efficiency using KPI and Intercom reports, ensuring response times under 2 hours and resolution times within 8 hours.</li>
<li>Ensure high customer satisfaction, with individual CSAT scores consistently averaging 90% or higher.</li>
<li>Regularly review team member scorecards and partner with the Customer Experience Supervisor to identify performance trends and improvement opportunities.</li>
<li>Assess individual performance, providing coaching, development support, and corrective action when necessary.</li>
<li>Roll out new processes to the team and ensure consistent adoption and compliance.</li>
<li>Escalate customer issues promptly to the appropriate teams, ensuring timely follow-up and accountability.</li>
<li>Prepare and deliver weekly performance summaries and productivity insights to senior leadership.</li>
<li>Facilitate weekly team meetings to communicate key metrics, recognize achievements, share updates, and reinforce best practices.</li>
<li>Participate in monthly Team Pakistan meetings to support cross-team alignment and collaboration.</li>
<li>Conduct regular one-on-one check-ins to review individual progress, discuss development goals, and follow up on action items.</li>
<li>Complete Quarterly and Annual Performance assessments for all team members</li>
<li>Identify process documentation gaps and draft processes in Confluence for the Senior Manager of Customer Success to review and publish</li>
<li>Leverage ChatGPT daily to work efficiently and effectively</li>
</ul>
Skills & Qualification: 
<ul>
<li>2 or more years in a management/leadership role with 4+ direct reports</li>
<li>Strong comprehension of customer satisfaction KPIs and how they may be leveraged to assess areas for opportunity within each team</li>
<li>Demonstrated ability to create and maintain a positive and professional work environment</li>
<li>Very strong verbal and written communication skills in English</li>
<li>Customer oriented, personable and able to adapt to different types of customer needs</li>
<li>Very strong attention to detail</li>
<li>Excellent problem-solving and critical thinking skills</li>
<li>Excellent organizational and time management skills</li>
<li>Proven ability to meet deadlines and thrive in a fast-paced environment</li>
<li>Experience in using ChatGPT to work efficiently</li>
<li>Experience working with CRM & service ticketing software is a plus</li>
<li>Strong technical aptitude and experience with B2B support</li>
<li>Previous experience working with closely with software is a plus</li>
</ul>
What we Offer: 
<ul>
<li>Competitive salary package based on experience</li>
<li>Comprehensive Group Health and Life Insurance</li>
<li>Gratuity</li>
<li>EOBI</li>
<li>Transport facility (If place of residency is within a 20-kilometer radius of company’s address) / Fuel allowance</li>
<li>Paid time off (Annual, Sick, Casual, Bereavement, Parental)</li>
<li>Quarterly fun event</li>
<li>Staff recognition programs</li>
<li>Staff training programs</li>
<li>Career progression. We have a long-standing history of promotion from within</li>
<li>An enriched workplace culture that supports growth, development, and, most importantly, having fun!</li>
</ul>
Special note: Only the shortlisted candidates will be contacted due to the high turnout volume.
 
We appreciate your time and look forward to reviewing your application.
 
WellnessLiving is an equal-opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate’s qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees. 
 
We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Assistant Manager (AM) Sales (Furniture Industry)Department: Sales Location: Islamabad, Pakistan Company: Enza HomeAbout Enza HomeEnza Home, part of the esteemed Yata&#351; Group (Turkey), is a leading international furniture and lifestyle brand recognized for its innovative designs, superior quality, and exceptional customer experience. As Enza Home expands its footprint in Pakistan, we seek motivated sales leaders to drive growth in our Islamabad showroom.Position OverviewThe Assistant Manager Sales will support the Sales Manager in leading the sales team to achieve revenue targets, enhance customer engagement, and maintain brand standards. This role requires strong leadership, strategic sales management, and excellent interpersonal skills to drive showroom performance and customer satisfaction.Key Responsibilities<ul><li>Assist the Sales Manager in planning, executing, and monitoring sales strategies to meet and exceed targets.</li><li>Lead, motivate, and supervise the sales team, ensuring high levels of product knowledge and customer service.</li><li>Monitor daily sales activities, track performance metrics, and prepare sales reports for management.</li><li>Engage directly with key clients, offering tailored furniture solutions and building long-term relationships.</li><li>Coordinate with design, visual merchandising, and operations teams to optimize showroom presentation and order fulfillment.</li><li>Handle escalated customer issues and provide effective resolutions to ensure customer satisfaction.</li><li>Identify new business opportunities, potential markets, and customer segments in Islamabad and surrounding areas.</li><li>Participate in recruitment, training, and development of sales staff to build a high-performing team.</li><li>Stay updated on industry trends, competitor activities, and product innovations to inform sales tactics.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Interior Design, or related field.</li><li>Minimum 4&ndash;6 years of experience in sales, preferably in furniture, home d&eacute;cor, or lifestyle industry.</li><li>At least 2 years in a supervisory or assistant management role in retail sales.</li><li>Proven ability to lead sales teams and achieve business targets.</li><li>Excellent communication, leadership, and negotiation skills.</li><li>Strong customer relationship management skills.</li><li>Proficiency in MS Office and CRM software.</li></ul>Key Competencies<ul><li>Sales Leadership &amp; Team Management</li><li>Strategic Planning &amp; Execution</li><li>Customer Relationship Management</li><li>Communication &amp; Negotiation</li><li>Analytical &amp; Problem-Solving Skills</li><li>Market Awareness &amp; Business Development</li></ul>What We Offer<ul><li>Competitive salary package with performance-based incentives.</li><li>Professional growth opportunities within a global furniture brand.</li><li>Training and development programs to enhance sales and leadership skills.</li><li>Dynamic and supportive work environment focused on innovation and customer satisfaction.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

AM Sales (Furniture Industry)

Arwen Tech

<div>
 Posted on Oct 21, 2025
 
 
 Title
 
 
 Key Account Manager Sales
 
 
 Apply before
 
 
 Nov 30, 2025
 
 
 City
 
 
 Islamabad
 
 
 
 Responsibilities
 
 
 
 Key Account Manager Sales
 
 
 The position is responsible for managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them. Acquiring a thorough understanding of key customer needs and requirements. Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
 
 
 
 Please Note: The above position description contains the main responsibilities and duties of this position. However in an ever evolving organization such as Arwen Tech staff members are expected to show flexibility in their approach to work and be willing to undertake other tasks that are reasonably allocated to them but which are not part of their regular position description. Where any task becomes a regular part of staff member&rsquo;s responsibilities, the position description should be changed in consultation between the manager, the staff member and the HR Department. Any one of the three may initiate the consultation.
 
 
 
 <ul>
 <li>
 Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
 </li>
 <li>
 Acquiring a thorough understanding of key customer needs and requirements.
 </li>
 <li>
 Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
 </li>
 <li>
 Maintain and grow current business in the assigned territory meeting or exceeding company objectives that are determined on a yearly basis.
 </li>
 <li>
 Negotiate and close Commercial agreements with customers as per company guidelines
 </li>
 <li>
 Achieve Assigned Sales Quotas on Monthly, Quarterly and Yearly basis
 </li>
 <li>
 Train and educate each customer and customer&rsquo;s associates on entire product line, marketing programs and advertising programs.
 </li>
 <li>
 Successful Bid management &amp; submission
 </li>
 <li>
 Active participation in Sales promotion / marketing activities in the region
 </li>
 <li>
 Use relationship selling and assist customers in helping to grow their business with Arwen&rsquo;s solutions and services.
 </li>
 <li>
 Solves product problems for customers in an expeditious fashion.
 </li>
 <li>
 Work with Accounts Receivable with any credit issues that may exist.
 </li>
 <li>
 Participate and play active role in Opportunity Mapping sessions with Vendors
 </li>
 <li>
 Participate and play active role in GNG meetings and Vendor/Product selection for a particular opportunity
 </li>
 <li>
 Updation of sales CRM records
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Weekly reports and quarterly review meetings preparation are routine work, this is to be communicated to higher management and making essential data recording system is part of the job.
 
 
 Knowledge, Skills, Abilities (KSA&rsquo;s) required to successfully perform the job:
 
 
 <ul>
 <li>
 Knowledge: Must have a deep industry knowledge, must be motivated, highly structured and organized,
 </li>
 <li>
 Skills: Familiar with Arwen&rsquo;s portfolio of solutions and products. Well verse on MS Office. Strong account management and relationship building skills.
 </li>
 <li>
 Abilities: Reliable, responsible, dependable, and driven to exceed sales plan. Demonstrate reasonable and sound judgment. Ability to manage and deal with Decision influencers and makers at customer organizations. Ability to present and win business cases within Arwen&rsquo;s senior and top management executives.
 
 
 </li>
 </ul>
 
 Education, Experience, Licensure, Certification Required For The Position
 
 
 
 <ul>
 <li>
 Experience: The minimum educational requirement to be a Key Account Manager is a Bachelor&rsquo;s degree preferably in Business, Engineering, or any related field, but candidates with an MBA or any advanced degree are preferred. A minimum of at least 05 years of experience in a related field (System Integrator) is required. Candidates with freight or more years of Sales in IT (SI) will have an edge. Previous experience in Account Management or Territory Sales and display an attitude that is key to success. Experience of managing major national accounts at head office level. Highly self-motivated.
 
 
 </li>
 </ul>
 
 Competencies Required To Successfully Perform The Job
 
 
 
 Technical Competencies
 
 
 Behavioral/General Competencies
 
 
 Proven experience in sale
 
 
 Team player
 
 
 Sales Related Certifications
 
 
 Task Oriented (Focused on Weekly, Monthly and Annual Targets)
 
 
 Good computer skills (MS Office)
 
 
 Presentable
 
 
 Knowledge of Enterprise management
 
 
 Initiative
 
 
 Achievement Oriented
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Excellent Salary
 </li>
 <li>
 Fuel Allowance
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Annual Leaves
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 EOBI
 </li>
 <li>
 Annual Bonus
 </li>
 </ul>
</div>

Key Account Manager Sales

Zong CMPak Ltd

<div>
 
 
 Department &amp; Function:
 
 Govt. &amp; Corporate Sales North
 
 
 
 Position:
 
 Executive Product &amp; DICT Support
 
 
 
 Location:
 
 Islamabad
 
 
 
 Reporting to:
 
 Assistant Manager ESS Solution &amp; Project Support
 
 
 
 Job Type:
 
 Permanent
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 To support the design, documentation, and presentation of tailored end-to-end ICT solutions integrating multi-vendor software and hardware platforms, addressing enterprise and government client requirements. This role involves collaborating with sales, presales, engineering, and OEM/vendor teams to develop solutions that align with business needs, technology trends, and cost-effectiveness, while ensuring technical feasibility and compliance
 </li>
 </ul>
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Analyze customer requirements and design custom ICT solutions using a mix of Microsoft, Oracle, IBM, Fortinet, Dell, HP, Huawei, and other major platforms.
 </li>
 <li>
 Collaborate with OEMs and internal stakeholders to prepare competitive technical solutions.
 </li>
 <li>
 Develop solution documentation, including architecture diagrams, BOMs, and design justifications.
 </li>
 <li>
 Conduct feasibility analysis of new technologies and ensure alignment with customer needs.
 </li>
 <li>
 Prepare responses to RFPs, RFIs, and customer proposals.
 </li>
 <li>
 Coordinate with supply chain and procurement for accurate component sourcing and availability.
 </li>
 <li>
 Assist sales and presales teams with technical expertise during client engagements.
 </li>
 <li>
 Support proof-of-concept setups and demos for client evaluation.
 </li>
 <li>
 Stay updated with technology trends and continuously improve solution design skills.
 </li>
 <li>
 Ensure documentation, version control, and standard compliance across all technical proposals.
 </li>
 </ul>
 
 
 Job Specific Skills:
 
 
 <ul>
 <li>
 Experience in ICT presales or technical solution design.
 </li>
 <li>
 Strong knowledge of infrastructure, networking, virtualization, and cloud platforms (Microsoft, IBM, Azure, AWS, Huawei, Fortinet).
 </li>
 <li>
 Ability to understand customer environments and translate them into technical architectures.
 </li>
 <li>
 Proficiency in documentation and solution presentation tools.
 </li>
 <li>
 Understanding of government procurement processes and regulatory limitations.
 </li>
 <li>
 Basic knowledge of pricing strategies and cost models of OEMs.
 </li>
 <li>
 Familiarity with enterprise security, compliance, and data protection standards.
 </li>
 </ul>
 
 
 Job Generic Skills:
 
 
 <ul>
 <li>
 Strong communication and stakeholder engagement skills.
 </li>
 <li>
 Detail-oriented with excellent documentation capabilities.
 </li>
 <li>
 Proactive approach to learning and problem-solving.
 </li>
 <li>
 Team player with cross-functional collaboration abilities.
 </li>
 <li>
 Ability to work under tight timelines and project-based pressure.
 </li>
 </ul>
 
 
 Other Skills:
 
 
 <ul>
 <li>
 Technical writing for proposals and solution documentation.
 </li>
 <li>
 Awareness of international ICT standards and best practices.
 </li>
 <li>
 Proficiency in Microsoft Office, Visio, and project management tools.
 </li>
 <li>
 Techno-commercial experience of ICT solution design.
 </li>
 </ul>
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in Computer Science, Information Technology, Electrical Engineering, or a related field.
 </li>
 <li>
 Certifications in Huawei, Microsoft, IBM, or other OEM technologies preferred.
 </li>
 </ul>
 
 
 Special Requirement:
 
 
 <ul>
 <li>
 Prior experience designing ICT solutions for public or private sector clients.
 </li>
 <li>
 Strong understanding of multi-vendor integration and experience supporting complex tenders and technical responses.
 </li>
 </ul>
</div>

Executive DICT Support - Datacom Engineer

Job Title: Sales Manager (Furniture Industry)Department: Sales Location: Islamabad, Pakistan Company: Enza HomeAbout Enza HomeEnza Home, a leading brand of the Yata&#351; Group (Turkey), is renowned globally for its innovative furniture designs, superior quality, and exceptional customer experience. As Enza Home expands its footprint in Pakistan, we are committed to delivering premium lifestyle solutions and creating inspiring living spaces.Position OverviewThe Sales Manager will lead the sales department, strategize and execute sales plans, manage the sales team, and drive showroom revenue growth. This position demands a dynamic leader with strong sales acumen, leadership skills, and the ability to foster a customer-centric culture.Key Responsibilities<ul><li>Develop and implement comprehensive sales strategies to achieve showroom targets and business objectives.</li><li>Lead, mentor, and manage the sales team to ensure high performance and professional growth.</li><li>Monitor sales metrics, analyze performance data, and prepare detailed sales reports for senior management.</li><li>Build and maintain strong relationships with key customers, architects, interior designers, and corporate clients.</li><li>Collaborate with marketing, visual merchandising, and operations teams to enhance the showroom experience and promotional activities.</li><li>Oversee customer service standards, ensuring a superior shopping experience that aligns with Enza Home&rsquo;s brand values.</li><li>Identify new business opportunities, market trends, and competitive landscape to inform sales strategies.</li><li>Manage budgets, sales forecasting, and resource allocation effectively.</li><li>Handle escalated customer issues and ensure prompt resolution to maintain customer satisfaction.</li><li>Drive continuous improvement initiatives within the sales team and processes.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Interior Design, or related field.</li><li>Minimum 6&ndash;8 years of sales experience, with at least 3 years in a managerial role in the furniture, home d&eacute;cor, or lifestyle industry.</li><li>Proven track record of consistently meeting or exceeding sales targets.</li><li>Strong leadership, communication, and negotiation skills.</li><li>Excellent customer relationship management and strategic planning abilities.</li><li>Proficiency in MS Office, CRM, and sales analytics tools.</li></ul>Key Competencies<ul><li>Strategic Sales Leadership</li><li>Team Management &amp; Development</li><li>Customer Relationship &amp; Key Account Management</li><li>Analytical Thinking &amp; Sales Forecasting</li><li>Communication &amp; Negotiation</li><li>Market Awareness &amp; Business Development</li></ul>What We Offer<ul><li>Competitive salary with attractive performance incentives.</li><li>Career advancement opportunities within an international furniture brand.</li><li>Professional training and development programs.</li><li>A dynamic, creative, and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Sales Manager (Furniture Industry)

Faj IT Solutions

FAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad, Pakistan.We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai- UAE, we are expanding our team and are currently seeking a highly skilled and experienced team to join us.Job descriptionWe Require Female Operations Assistant job in PWD Society, Block C, Islamabad Capital Territory.Website: https://www.fajtradingllc.com/Send your CV via WhatsApp at +92 342 519 7522Interview Location: PWD IslamabadBachelor&rsquo;s degree in any field, from a recognised university.Preferred Age of 28-35Experience:Minimum 3 years of relevant experience, preferably working in an international or corporate organization.Strong planning and organizing skills to handle operational assistance tasks under the given timelines.Proficiency in computers, especially Word, Excel, CRM and Outlook.Effective writing and communication skills in English.Responsibility :Attends inbound and makes outbound calls, Whatsapp Chat / Online chat responseRegisters and follow up customer&rsquo;s inquires or complaint/sPrepares quotations/estimation, invoices to customersPrepares weekly reports on power retailersHandles our products / spare parts inquiries and registration of customers via chat or emails.Ensures all field teams address customers&rsquo; complaint/s and requestDevelops customer feedback system to ensure customer satisfactionSends daily and monthly report to the managerPerforms other related clerical, administrative and sales jobsAddresses customer&rsquo;s queriesPrepares Statement of Accounts of various parties and follows upCoordinate with teamsSends daily and monthly report to the managerHandles prospective clients and provides counsellingPerforms other related clerical, administrative and sales jobsHandles clients in a professional mannerDeals with customer issuesProcesses customer ordersKeeps up to date with product developmentsCalls clienteleDevise new sales or marketing strategiesWorks with other departmentsSchedules appointments, calls and meetingsThe Operations Assistant will report to designated PRM staff, and provide logistic support and other tasks as assigned, and shall work in collaboration with other designated operational assistants to provide smooth operational Services. The detailed tasks to be performed by the Operation Assistant include, but not limited to, the following:Regularly update contact details of personnel in PRM in consultation with all units in PRM.Prepare expense sheets for contractual drivers.Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.Job Types: Full-time, ContractContract length: 12 monthsJob Types: Full-time, ContractContract length: 12 monthsPay: Rs35,000.00 - Rs43,000.00 per monthJob Types: Full-time, ContractJob Types: Full-time, ContractPay: Rs35,000.00 - Rs43,000.00 per monthWork Location: In person

Online Sales and Purchase Executive E-commerce Inquiries

Explore 529+ Customer solutions manager in Islamabad this October. Find roles across top companies and apply now to boost your career.

529 customer solutions manager jobs IN Islamabad

Customer Solutions Manager

Customer Solutions Manager

AM Sales (Furniture Industry)

Key Account Manager Sales

Executive DICT Support - Datacom Engineer

Sales Manager (Furniture Industry)

Online Sales and Purchase Executive E-commerce Inquiries