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customer solutions specialist

Amazon

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced ACES Specialist with a strong record of achieving results. We are looking to hire an ACES Specialist, UFG who will drive process excellence within our Amazon UFG business. You will contribute to the optimization of our store operations, providing teams with knowledge and tools to improve performance.
 
 
 This is a highly collaborative role where you will work to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. You will creating effective communication plans to provide visibility to all impacted teams to enable overall process alignment.
 
 
 You will have experience in a similar role in Continuous Improvement. Your ability to influence through change, while using data to drive decisions, will ensure your success in this role.
 
 
 Key job responsibilities
 
 
 Manage the UFG store improvement plan to focus on best customer experience at the lowest cost
 
 
 <ul>
 <li>
 Develop a culture of continuous improvement and lean thinking
 </li>
 <li>
 Contribute to and facilitate Kaizen activities
 </li>
 <li>
 Help drive the implementation of Lean Standard Work and SOPs
 </li>
 <li>
 Train and support all levels in Kaizen activities
 </li>
 <li>
 Disseminate Lean Standard Work principles across teams
 </li>
 <li>
 Support and manage the UFG store implementation Agenda
 </li>
 <li>
 Take ownership for the LSC (Leadership Steering Committee)
 </li>
 <li>
 Coordinate and prioritise LSC process improvement activities and resources
 </li>
 <li>
 Lead daily GEMBA activities, going to the source of the problem, working with tenacity to rapidly solve associate identified barriers
 </li>
 <li>
 Standardize processes to Amazon and MENA/ECCF benchmark standards
 </li>
 <li>
 Maintain strong relationships with Process Owners and store 3P stakeholders
 </li>
 <li>
 The ability to create and follow data driven arguments to ascertain root cause, then implement Amazon standard or innovate to develop a solve. Agility to react to countermeasures and a bias for action to implement change. The understanding of Kaizen, PDCA and six sigma processes would be advantageous.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
 
 
 Strong communication skills (written and verbal).
 
 
 Proficiency in MS Excel.
 
 
 Ability travel to different stores within UAE.
 
 
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Wide knowledge of change management and continuous improvement methodologies
 </li>
 <li>
 Demonstrable training and dissemination skills and experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q-Express Documents Transport
 
 
 Job ID: A2968078
</div>

Amazon Customer Excellence Systems (ACES) Specialist, UFG , Amazon Now

Marlink Inc

<div></div><div><div><div>About us
Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.

Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.

Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.<div> 
Send this to a friend</div></div></div><div></div><div><div><div>
Job
 
United Arab Emirates, Dubai</div></div><h1 class="jobSectionHeader">
Job 
Customer Solution Engineer (CSE)</h1>
United Arab Emirates, Dubai &ndash; Full time &ndash; Apply before 03.10.25<div></div>
As part of our global CSE team you will be the representative in Dubai. The CSe team is currently counting 15 people and we are hiring more in the coming months. our main purpose is focusing on possibilities and our capabilities to meet customer requirements. We supports Sales teams during technical and commercial discussions, understanding our customers&rsquo; needs and recommending the appropriate technical solutions. we collaborate woth our Engineering teams and product developers to find better customer solutions. When customers accept the chosen solution we hand it over to Delivery and Operations to ensure proposed solutions can be built, delivered and supported once contract is signed 
hand over won contracts (together with Sales).

Main tasks
<ul>
<li>In conjunction with the sales and business development teams, develop and execute the digital sales strategy for target accounts</li>
<li>Execute proof of concepts designed to prove out both the technology and the value offered by Marlink</li>
<li>Drive the customers' solution internally through other departments, i.e., Engineering and Products, as well as through external vendors when needed, including coordination with Sales and Pricing teams</li>
<li>Drive technical preparation of quotations and offers (design, architecture, proposal writing, customer presentation)</li>
<li>Finding bespoke technical solutions and creating technical and commercial proposals meeting customer requirements, focusing on cyber security solutions, IT &amp; Cloud, and IOT.</li>
<li>Customizing proposals covering required technologies and services, mainly managed services, but also system integration and reselling when required</li>
</ul>
Qualifications and personal skills
<ul>
<li>Bachelor&rsquo;s in engineering/computer science or equivalent experience.</li>
<li>Ability to understand technical situations and build an overall technical approach.</li>
<li>2&ndash;3+ years&rsquo; or more presales or solution design experience with strong cybersecurity expertise.</li>
<li>Experience in connectivity, networking/SD-WAN, IT/IoT, and managed/professional services.</li>
<li>Proficiency in proposal writing, architecture/design creation, and customer presentations.</li>
<li>Fluent in English; additional regional languages are an asset.</li>
<li>Sales-driven and customer-centric, able to cater for both technical and commercial needs of the client.</li>
<li>Good communication al skills with ability to listen to and understand customer needs.</li>
<li>Comfortable working with large enterprises with multiple decision-makers.</li>
<li>Actively shares information and knowledge within the organization.</li>
</ul>
We offer
<ul>
<li>Flexible hybrid work situation with home office option</li>
<li>Marlink Training Academy for professional and personal development</li>
<li>International mobility</li>
<li>Equal opportunities employer ( we encourage women to apply)</li>
<li>Cultural diversity</li>
<li>Attractive working environment in an international telecommunication and managed services company</li>
<li>Employee social events</li>
</ul>
You need a valid passport and ability to travel internationally. Our working language is English. We are represented in most time zones. The position reports to the team lead.</div></div><div></div>

Customer Solution Engineer (CSE)

KONE

<div>
 A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions.
 
 
 CSE Engineer, Solution is part of the KONE early engagement team and ensures that KONE offerings and specifications are included in the customer&rsquo;s building specifications.
 
 
 Focusing on non-standard tendering cases, the CSE Engineer, Solution is accountable for the customer's overall solution, including integrations, solutions, services, and products. He/she takes responsibility for defining the specifications, costs, and lead times in cooperation with other front-line parties, Supply Line, and Area and Global support functions.
 
 
 CSE Engineer, Solution has a deep understanding of new KONE solutions (e.g., project management, and installation) across business lines and a holistic understanding of certain customer segments, such as retail, infrastructure, residential, office, or medical care.
 
 
 CSE Engineer, Solution takes into consideration all product and planning aspects when defining a solution e.g. corporate materials from the supply line, local materials from sourcing, costing of engineering, and installation.
 
 
 
 Responsibilities And Key Activities
 
 
 
 Collaboration with sales:
 
 
 <ul>
 <li>
 Responsible for finding optimal technical solutions to meet the customer&rsquo;s needs for non-standard
 </li>
 <li>
 Ensures clarity on the solution&rsquo;s scope, including KONE and possible third-party offerings
 </li>
 <li>
 Select the correct product platform on which to make the offering
 </li>
 <li>
 Proposes solutions from all KONE business lines; new services, escalators, elevators, doors, etc.
 
 
 </li>
 </ul>
 Solution planning &ndash; Costing:
 
 
 <ul>
 <li>
 Responsible for correct APF solution costs
 </li>
 <li>
 Involves CSE Engineer and system to understand the cost for integrations.
 </li>
 <li>
 Involves Supply Line, installation, and project management to understand the materials
 
 
 </li>
 </ul>
 Solution planning &ndash; Specs:
 
 
 <ul>
 <li>
 Coordinates specification creation
 </li>
 <li>
 Performs initial and revised non-standard energy calculations
 </li>
 <li>
 Performs traffic analyses
 </li>
 <li>
 Accountable for technical feasibility checking
 
 
 </li>
 </ul>
 Solution planning &ndash; Availability and lead times
 
 
 <ul>
 <li>
 Coordinates solution lead times from Supply Line and local sourcing
 
 
 </li>
 </ul>
 Solution planning &ndash; Installability
 
 
 <ul>
 <li>
 Ensures that the proposed solution can be installed
 </li>
 <li>
 Ensures that the cost and work effort impact of installation is part of the solution&rsquo;s costing, especially in non-standard installation method cases
 
 
 </li>
 </ul>
 Solution planning &ndash; Maintainability
 
 
 <ul>
 <li>
 Ensures that the proposed solution fulfills the customer&rsquo;s product lifecycle needs
 </li>
 <li>
 Identifies possible deviations from standard maintenance methods and ensures that a resolution is found
 
 
 </li>
 </ul>
 Solution planning &ndash; Compliance
 
 
 <ul>
 <li>
 Ensures that the proposed solution fulfills local codes, regulations and safety requirements
 </li>
 <li>
 Ensures alignment with environmental regulations
 </li>
 <li>
 Ensures that the planned solution complies with KONE engineering policy
 
 
 </li>
 </ul>
 Key tasks in the KONE Delivery process
 
 
 <ul>
 <li>
 Accountable for the creation of full shop L/O drawings or Installation layouts
 </li>
 <li>
 Accountable for corporate material order engineering
 </li>
 <li>
 Coordinates and analyses change requirements (variation orders and add works); ensures that holistic proposals for the new solution design are provided
 </li>
 <li>
 Coordinates the work of all involved CSE Engineers and Specialists
 </li>
 <li>
 Proposes change order (variations and add works) sales opportunities to Project Managers
 </li>
 <li>
 Accountable for understanding the variance between the design of the site versus the reality of the site
 </li>
 <li>
 Provides solution-related information to Project Managers, Installation Supervisors and Maintenance Supervisors
 </li>
 <li>
 Performs technical submittal documentation
 </li>
 <li>
 Accountable for material sample ordering
 </li>
 <li>
 Handles SAP Milestone management accurately
 </li>
 <li>
 Identifies Request for information (RFI) whenever applicable
 </li>
 <li>
 Coordinates with Sourcing the approval related to third-party supplier ordering and samples
 </li>
 <li>
 May participate in customer meetings if technical solution-related topics are required to be discussed.
 
 
 </li>
 </ul>
 
 Are you the one?
 
 
 
 <ul>
 <li>
 Minimum Bachelor&rsquo;s degree in Engineering or another relevant field, or several years&rsquo; experience in elevator business field operations
 </li>
 <li>
 Minimum 5 years of relevant engineering experience in elevator business field operations
 </li>
 <li>
 Excellent skills in understanding and translating customer needs (requirements) into KONE technical specifications
 </li>
 <li>
 Understanding of new construction and building modernization processes in the industry and at KONE.
 
 
 </li>
 </ul>
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on
 
 
 
 www.kone.com/careers
 
 
 
</div>

Customer Solution Engineer - Major Projects

Synosys Technologies LLC

We are a leading software solutions company based in Dubai, currently seeking a dedicated and tech-savvy IT Customer Support Executive to join our growing team. The ideal candidate will be responsible for providing professional, responsive, and high-quality support to clients using our software products.Key Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, and in-person</li><li>Provide software training and walkthroughs to clients</li><li>Resolve technical issues and provide effective IT troubleshooting</li><li>Maintain a high level of customer satisfaction through efficient and courteous support</li><li>Document support activities and client feedback for internal use</li></ul>Candidate Requirements:<ul><li>Male candidates from Kerala are preferred</li><li>1&ndash;2 years of experience in IT or software customer support</li><li>Strong understanding of IT support processes and tools</li><li>Bachelor&rsquo;s degree in IT, Computer Science, or Electronics &amp; Communication</li><li>Excellent verbal and written English communication skills</li><li>Strong problem-solving and critical thinking abilities</li><li>Quick learner, with a proactive approach to technical challenges</li><li>Holding a valid UAE driving license is a plus</li></ul>Job Type: Full-timeLanguage:<ul><li>Malayalam (Required)</li></ul>

IT Customer Support – Software Solutions

Salesforce

<div>
 
 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
 
 
 
 Job Category
 
 
 Sales
 
 
 Job Details
 
 
 
 About Salesforce
 
 
 
 Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
 
 
 Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
 
 
 <ul>
 <li>
 As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", &rdquo;Pre -Sales Engineer&rdquo; , &ldquo;Sales Engineer&rdquo; or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.
 
 
 </li>
 </ul>
 You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
 
 
 The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer&rsquo;s transformational journey.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Coordinate and lead the entire solution cycle through close collaboration with other teams.
 </li>
 <li>
 Understand the customer&rsquo;s needs, and establish Salesforce&rsquo;s product as the best solution that solves unique challenges.
 </li>
 <li>
 Convey a deep understanding of the client&rsquo;s industry and technology as it pertains to Salesforce&rsquo;s solutions.
 </li>
 <li>
 Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
 </li>
 <li>
 Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
 </li>
 <li>
 Attain quarterly and annual objectives assigned by management.
 </li>
 <li>
 Respond efficiently to RFPs.
 </li>
 <li>
 Lead the technical side of the sales cycle.
 </li>
 <li>
 Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Experience implementing Digital Transformation strategies and delivering increased success to their customers in regulated Industries.
 </li>
 <li>
 Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.
 </li>
 <li>
 Proven oral, written, presentation, and interpersonal communication and relationship skills.
 </li>
 <li>
 Proven time management skills in a dynamic team environment.
 </li>
 <li>
 Ability to work as part of a team to tackle problems in dynamic, energising environments.
 </li>
 <li>
 Inquisitive, practical, and passionate about technology and sharing knowledge.
 </li>
 <li>
 Loves to be the first to know something and to understand why and how things happen.
 </li>
 <li>
 Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
 </li>
 <li>
 Good at explaining ideas and finding ways to keep people&rsquo;s attention.
 </li>
 <li>
 Willing and able to travel occasionally.
 </li>
 <li>
 Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
 </li>
 <li>
 Fluency in Arabic and English.
 
 
 </li>
 </ul>
 Unleash Your Potential
 
 
 When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and
 
 be your best
 
 , and our AI agents accelerate your impact so you can
 
 do your best
 
 . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
 
 
 Accommodations
 
 
 If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
 
 
 Posting Statement
 
 
 Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
</div>

Service Cloud Principal Specialist Solution Engineer

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div> 
What we offer
We help the world run better.
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply Now!<div>
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</div> 
Who You&rsquo;ll become
A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the &ldquo;subject matter expert&rdquo; responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP&rsquo;s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts. 
What You&rsquo;ll Do
As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:<ul><li>
Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.</li><li>
Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</li><li>
Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.</li></ul> 
The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. 
Solution areas focus: 
What You Bring<ul><li>
2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.</li><li>
Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.</li><li>
A cooperative and productive approach to working relationships, internally and externally.</li><li>
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</li><li>
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
</li><li>A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.</li><li>
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
</li><li>Proficiency in English to engage with our global network.</li></ul><div> 
About SAP Academy for Customer Success</div>
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential. 
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits. 
#SAPAcademyforCustomerSuccess
#SAPCSCareers<div></div><div> 
SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners</div><div></div> 
We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program 
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs together. 
 Our inclusion promise
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone&mdash;regardless of background&mdash;feels included and can perform at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company. We invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com. 
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.<div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 435227 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

Solution Advisor Associate - SAP Academy for Customer Success - UAE National Opportunity (Hybrid)

ADSOMSC

Pricing Specialist- Sea/AirRate Procurement: &middot; Procure rates from carriers, promptly attending &amp; responding to inquiries from customers.Rate Negotiation: &middot; Negotiate rates with airlines, shipping lines, and other transportation providers to ensure the best possible pricing.&middot; Establish, negotiate, and execute service level agreements with ocean carriers.Quotation Preparation:&middot; Prepare and provide accurate and timely freight quotations to sales/ Sea or Air Operations Specialist&middot; Ensure all quotations are competitive and in line with market rates and company guidelines.Financial Evaluation:&middot; Perform financial evaluations to assess the effectiveness of pricing actions.&middot; Analyze pricing trends and market conditions to make informed pricing decisions.Record Maintenance:&middot; Maintain up-to-date records of negotiated rates and agreements.&middot; Ensure all records are accurate and accessible for reference.Customer Support:&middot; Provide support to customers regarding pricing inquiries and freight solutions.&middot; Address customer concerns and provide solutions to ensure customer satisfaction.Requirements:<ul><li>Minimum Bachelor&rsquo;s degree is required</li><li>Minimum 4-5 years of experience in the freight forwarding industry</li><li>At least 3 years experience in UAE.</li><li>Has proficiency in pricing or relevant skills to the role.</li><li>Minimum of 5 years in the UAE of experience in civil engineering, preferably in construction projects.</li><li>Proficiency in MS Office</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and teamwork abilities.</li></ul>Job Type: Full-timePay: From AED4,500.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Freight Forwarding in UAE: 3 years (Required)</li><li>Pricing for Air/ Sea Freight: 4 years (Required)</li></ul>

Pricing Specialist

Explore 3285+ Customer solutions specialist in Dubai this September. Find roles across top companies and apply now to boost your career.