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Unilever

<div>Unilever is currently hiring for Assistant Discounter Manager &ndash; BEAUTY &amp; WELLBEING AND PERSONAL CARE 
Function: Customer Development<div><div><div><div><div><div><div><div><div>
Reports to: T&uuml;rkiye Account Manager - DISC BW&amp;PC
Location: Umraniye</div></div></div></div></div></div></div></div></div> 
If you're looking for a great team and a challenging, innovative, fun and energetic work environment, you are at the right place. We believe that the passion of our employees is our strength, and this is what drives us towards outstanding performance. We aim to provide people the world over with products that are good for them and good for others. Our vision is to develop new ways of doing business with the aim of doubling the size of our company while reducing our environmental impact. Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. In fact, 160 million times a day, someone somewhere chooses a Unilever product. 
We are looking for an Assistant Account Manager &ndash; Beauty Wellbeing &amp; Personal Care to work within Customer Business Development in Discounter 
WHAT WILL YOUR MAIN RESPONSIBILITIES BE:<div><ul><li> 
The purpose of the role is to develop and execute the customer strategy and the customer business plan as well as to drive the growth and profitability agenda within Discounter Channel,</li><li>Managing and developing the relationship with Customers,</li><li>Developing, implementing, and optimizing the customer strategy,</li><li>Agreeing on a joint customer business plan for customers to meet business objectives,</li><li>Delivering, monitoring, and reviewing the plan,</li><li>Providing customer and channel understanding,</li><li>Effectively managing beauty &amp; wellbeing and personal care categories end-to-end to deliver against the opportunity presented. This will require careful stakeholder engagement at all levels in the organization to ensure adequate support, focus, and investment are made,</li><li>Negotiating trade terms and trade funding,</li><li>Managing customer operations,</li><li>Working in close collaboration with the Customer Strategy and Planning Managers for the category input, and with customer marketing for the banner/channel plan,</li><li>Ensuring effective use of trade spending with your customers, and also profitable, competitive, and consistent category growth,</li><li>Driving &amp; monitor Perfect Store execution KPI</li><li>Evaluating the implementation of promotional &amp; merchandising activities,</li><li>Inputting into the S&amp;OP process including forecasting,</li><li>Working closely with Customer Service to improve performance,</li><li>Monitoring Customer Performance by tracking customer contribution and market share for beauty &amp; wellbeing and personal care categories in order to maximize opportunities in customer/region,</li><li>Leadership &ndash; ability to enable, envision, energize direct and indirect team &ndash; and driving for results</li></ul></div><div> 
WHAT YOU WILL NEED TO SUCCEED 
<ul><li>At least 2-3 years of working experience in Customer Business Development is needed</li><li>The ideal candidate needs good interpersonal skills, good time management and task prioritization skills with strong data analytics and critical thinking</li><li>High level of resilience, ability to solve problems proactively and managing crisis</li><li>Selling, Influencing, and Negotiation &ndash; understanding channel &amp; customer&rsquo;s levers to build compelling selling stories that land key priorities and drive mutual growth</li></ul> 
<ul><li>With strong business acumen and analytical skills, you must be able to understand the businesses needs and provide analytical/commentary insights to fuel business growth</li><li>Having Customer - Shopper centric and High-Performance oriented growth mindset</li><li>Excellent written and spoken Turkish &amp; English is a must</li></ul></div> 
Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</div>

Assistant Account Manager - BW&PC

MAD Parfumeur

<div>
 
 
 About Us
 
 
 
 Mad Parfumeur is one of the leading players in the Turkish perfume and cosmetics industry. We are currently seeking an experienced
 
 Customer Experience (CRM) Manager
 
 to join our dynamic team in Istanbul. This position will oversee the full spectrum of customer experience management, covering both physical stores and digital sales channels (D2C). Under the umbrella of Customer Experience (CRM), this role will lead three core areas&mdash;Customer Service &amp; Notification Management (CMS), Loyalty &amp; Communication Programs, and Data Analytics &amp; Insights&mdash;to enhance customer engagement, loyalty, and satisfaction through data-driven strategies and seamless omnichannel operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Service &amp; Notification Management (CMS)
 
 
 
 &bull; Lead the establishment, development, and operation of the customer feedback and notification management system
 
 
 &bull; Monitor and report customer satisfaction through CMS tools and dashboards
 
 
 &bull; Design, conduct, and analyze NPS and customer satisfaction surveys
 
 
 &bull; Manage customer feedback from all touchpoints, ensuring timely resolution and reporting of recurring issues
 
 
 &bull; Collaborate with internal teams to turn feedback into actionable service improvement initiatives
 
 
 
 
 
 
 Loyalty &amp; Communication Programs (CRM)
 
 
 
 &bull; Develop and manage the company&rsquo;s customer loyalty platform and engagement strategies
 
 
 &bull; Create dynamic customer segmentation models and track behavioural insights
 
 
 &bull; Design and execute micro-targeted campaigns to increase customer retention, frequency, and basket size
 
 
 &bull; Manage content creation and distribution across channels (email, SMS, push notifications, etc.)
 
 
 &bull; Work closely with Sales, Marketing, and E-Commerce teams to continuously improve the customer journey
 
 
 
 
 
 
 Data Analytics &amp; Insights (CDP / Analytics)
 
 
 
 &bull; Lead the setup, enhancement, and management of the Customer Data Platform (CDP)
 
 
 &bull; Ensure accuracy, security, and usability of customer data for strategic decision-making
 
 
 &bull; Analyze customer behaviours, identify growth opportunities, and provide actionable insights
 
 
 &bull; Create regular analytical reports and dashboards to track key CRM and experience metrics
 
 
 &bull; Partner with cross-functional teams to develop predictive models and customer-centric business cases
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in business administration, Marketing, Statistics, Industrial Engineering, or a related field
 
 
 &bull; Minimum 5 years of experience in customer loyalty, CRM, or customer experience management, preferably in the retail industry
 
 
 &bull; Minimum 3 years of experience in customer feedback or notification systems (in-house or outsourced)
 
 
 &bull; Strong command of data analysis, segmentation, and reporting
 
 
 &bull; Hands-on experience with CDP/CRM and campaign management tools (preferably MS Dynamics, Nebim V3, SAP ERP)
 
 
 &bull; Experience in e-commerce or retail operations preferred
 
 
 &bull; Strategic mindset with strong planning, communication, and leadership skills
 
 
 &bull; Fluent in English
 
 
 
 
 
 
 Why Join Us?
 
 
 
 At Mad Parfumeur, you will play a leading role in shaping the brand&rsquo;s customer experience strategy by combining technology, insight, and creativity. You will lead cross-functional initiatives that bridge data analytics, personalized communication, and service excellence&mdash;ensuring that every interaction strengthens our connection with customers and drives sustainable growth.
 
</div>

Customer Experience (CRM) Manager

hrmade

<div>
 
 
 We are looking for a talented Customer Success &amp; Retention Manager to join the team of a leading digital healthcare technologies company in Turkey.
 
 The company provides value-added technological services to both internet users and healthcare professionals, offering a dynamic environment where you can make a real impact on customer success and long-term business growth.
 
 
 
 
 
 
 What you will do
 
 
 <ul>
 <li>
 Manage contract renewal processes for physicians completing their first year, ensuring renewal targets are achieved.
 </li>
 <li>
 Monitor renewal performance, track churn rates, and develop action plans to minimize customer attrition.
 </li>
 <li>
 Communicate the services included in the product offering to clients, ensure proper training is delivered, and support effective service utilization.
 </li>
 <li>
 Regularly review team calls to provide feedback, coaching, and identify areas for improvement.
 </li>
 <li>
 Oversee the daily operations of the Portfolio Management team and monitor their performance.
 </li>
 <li>
 Cascade management-defined targets to the team, track progress, and take necessary actions to ensure achievement.
 </li>
 <li>
 Supervise the work of customer relations specialists assigned to each physician in the post-sales process, including welcome calls, patient follow-ups, profile completion rates, call feedback, survey results, and usage monitoring.
 </li>
 <li>
 Resolve customer complaints and crisis situations in a timely and effective manner.
 </li>
 <li>
 Enhance team motivation, design and implement training and development plans.
 </li>
 <li>
 Provide regular reports to senior management on team performance, customer satisfaction, and renewal outcomes.
 </li>
 <li>
 Contribute to strategic planning aimed at ensuring long-term customer satisfaction and revenue growth.
 </li>
 <li>
 Design and implement new projects and systems to improve business processes.
 </li>
 </ul>
 
 
 
 
 
 What we are looking for
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with a strong academic background (Business, Economics, Engineering or related fields),
 </li>
 <li>
 Min.6&ndash;7 years of experience in customer success roles
 </li>
 <li>
 A customer-centric approach, with a passion for helping customers succeed
 </li>
 <li>
 Experience of hands-on customer relationship management
 </li>
 <li>
 Effective leadership and team management skills, focused on developing high performing team.
 </li>
 <li>
 Strong analytical mindset &amp; commercial acumen,
 </li>
 <li>
 Excellent communication and stakeholder management skills,
 </li>
 <li>
 Curious, ambitious, and eager to grow in a dynamic technology and start-up environment.
 </li>
 </ul>
 
 
</div>

Customer Success & Retention Manager

Takeda

<div>
 By clicking the &ldquo;Apply&rdquo; button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda&rsquo;s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
 
 
 
 Job Description:
 
 
 
 
 Job Purpose:
 
 
 
 The Business Intelligence &amp; Strategy Manager is responsible for leading all in-market and to-market sales analytics, commercial excellence processes, and strategic reporting across the organization. This role will
 
 drive the digitalization of reporting systems:
 
 , deliver continuous insights through advanced analytics and market research, and provide strategic guidance to business units.
 
 As a key strategic partner:
 
 , the manager will influence decision-making at the leadership level and foster a data-driven culture across functions.
 
 
 
 Role Core Responsibilities &amp; Accountabilities:
 
 
 
 <ul>
 <li>
 
 Lead and own:
 
 performance tracking, reporting, and automation of reporting systems; continuously seek
 
 cutting-edge technological solutions:
 
 to enhance operational efficiency.
 </li>
 <li>
 Champion digital transformation initiatives and
 
 embed global best practices:
 
 into local operations.
 </li>
 <li>
 Generate market and business insights through analytics and research to support high-quality decision-making.
 </li>
 <li>
 Conduct total and operating market analyses;
 
 lead monthly performance meetings:
 
 with GM and Business Unit Directors.
 </li>
 <li>
 Deliver BU-specific reports and insights to enable
 
 insight-to-action frameworks:
 
 and drive commercial impact.
 </li>
 <li>
 Partner with finance and business units during annual planning and monthly demand reviews; provide market assumptions and strategic input.
 </li>
 <li>
 
 Design and coordinate all market research activities:
 
 , including primary research in collaboration with marketing teams.
 </li>
 <li>
 Build initial forecast models and lead launch strategy discussions for pipeline products; support long-range forecasting and trend analysis.
 </li>
 <li>
 Support launch excellence and brand planning processes across all brands.
 </li>
 <li>
 Lead sales and stock analysis/reporting processes, including retail and hospital channels.
 </li>
 <li>
 Monitor stock levels and proactively identify stock-out risks; ensure timely reporting and mitigation.
 </li>
 <li>
 Conduct daily sales vs. target comparisons and variance analyses; report performance at regional and national levels.
 </li>
 <li>
 Prepare allocation analyses tailored to commercial needs, especially during price increase periods.
 </li>
 <li>
 
 Oversee pricing and financial control:
 
 , including
 </li>
 <ul>
 <li>
 Reviewing price difference requests and identifying discrepancies.
 </li>
 <li>
 Managing return and price difference accounts with transparency.
 </li>
 <li>
 Verifying tender discounts and preparing financial risk reports.
 </li>
 </ul>
 <li>
 Act as Turkey&rsquo;s
 
 &ldquo;Tender Champion&rdquo;:
 
 , leading global tender and ordering processes.
 </li>
 <li>
 Serve as
 
 Project Management Officer (PMO):
 
 for strategic initiatives; lead cross-functional project coordination.
 </li>
 <li>
 Lead brand team setup and coordination across departments.
 </li>
 <li>
 Define and maintain SOPs and ways of working for BI processes.
 </li>
 <li>
 Own omnichannel campaign analytics and
 
 lead marketing mix modeling:
 
 to assess channel impact and optimize investments.
 
 </li>
 </ul>
 
 Role Mandatory Responsibilities:
 
 
 
 <ul>
 <li>
 Adhere to Takeda&rsquo;s Information Security and Technology Use policies.
 </li>
 <li>
 Serve as a Quality Ambassador by promptly reporting any product-related concerns to the Quality team.
 </li>
 <li>
 Uphold integrity and ethical conduct in alignment with Takeda&rsquo;s values (Takeda-ism).
 </li>
 <li>
 Complete all mandatory trainings and ensure team compliance with relevant policies and procedures.
 </li>
 <li>
 Lead by example in the accurate and timely use of company systems (e.g., Concur, Dakika, Bloom), fostering process discipline across the team.
 </li>
 <li>
 Proactively raise compliance or ethical concerns through appropriate Takeda reporting channels
 
 
 </li>
 </ul>
 
 Job Dimension:
 
 
 
 <ul>
 <li>
 OPEX responsibility Yes
 </li>
 <li>
 Financial Responsibility Yes
 </li>
 <li>
 Volume Impact Yes
 </li>
 <li>
 Revenue Impact Yes
 
 
 </li>
 </ul>
 If yes, please explain the impact (Max 30 words)
 
 Directly influences strategic planning, commercial performance, and financial risk mitigation through data-driven leadership and cross-functional collaboration.:
 
 
 
 
 Role required Qualifications &amp; Capabilities:
 
 
 
 <ul>
 <li>
 
 Education :
 
 Graduate degree in Business Administration, Economics, or Engineering. MBA or MA will be a plus
 </li>
 <li>
 
 Experience :
 
 Minimum 5 years in Commercial Excellence, Business Intelligence, Consultancy, or Project Management.
 
 Experience in pharma or healthcare industry is a strong plus.:
 
 </li>
 <li>
 
 Language :
 
 Fluent in English (written and verbal);
 
 Turkish proficiency.:
 
 </li>
 <li>
 
 Certifications :
 
 Project Management certification (e.g., PMP) is a plus.
 </li>
 <li>
 
 Digital &amp; Technology :
 
 Advanced proficiency in MS Office, Power BI, and analytical tools.
 
 Experience with CRM platforms, data visualization, and forecasting tools is highly desirable.:
 
 </li>
 <li>
 
 Team Leadership Experience in leading and developing high-performing teams is a strong plus.:
 
 
 
 </li>
 </ul>
 
 Capabilities &amp; Behaviors:
 
 
 
 <ul>
 <li>
 Strong analytical, digital, and problem-solving skills
 </li>
 <li>
 Strategic thinking and systems mindset
 </li>
 <li>
 Agility and ability to lead in evolving environments
 </li>
 <li>
 Stakeholder management and cross-functional collaboration
 </li>
 <li>
 
 Change leadership and influence across levels:
 
 </li>
 <li>
 
 Coaching mindset and talent enablement for the BI team:
 
 </li>
 <li>
 
 Innovation in learning design and delivery:
 
 </li>
 <li>
 
 Cultural sensitivity and adaptability in a global organization:
 
 
 
 </li>
 </ul>
 
 Locations:
 
 
 
 Istanbul, Turkey
 
 
 
 Worker Type:
 
 
 
 Employee
 
 
 
 Worker Sub-Type:
 
 
 
 Regular
 
 
 
 Time Type:
 
 
 
 Full time
</div>

BI & Strategy Manager

PepsiCo

<div>Overview :
<div>
&#350;irket hedefleri do&#287;rultusunda kendisine verilen PO1 sat&#305;&#351; hedeflerini ger&ccedil;ekle&#351;tirmek, m&uuml;&#351;teri ve &#351;irket beklentileri do&#287;rultusunda hizmet vererek uzun d&ouml;nemli m&uuml;&#351;teri ili&#351;kileri geli&#351;tirmek</div>
Responsibilities:
<ul><li>PO1 OT Sat&#305;&#351; &#350;efi taraf&#305;ndan iletilecek sat&#305;&#351; hedefleri, g&uuml;ncel &ouml;ncelikler ve di&#287;er &ouml;nemli g&uuml;ncel konular &ccedil;er&ccedil;evesinde saha haz&#305;rl&#305;&#287;&#305; yapmak</li><li>
Lokal zincir ma&#287;azalarda PO1 OT Sat&#305;&#351; &#350;efi bilgisi ve y&ouml;nlendirmesiyle m&uuml;&#351;teri g&ouml;r&uuml;&#351;meleri yaparak m&uuml;&#351;terileri y&ouml;nlendirmek (yeni &uuml;r&uuml;nleri listeletmek, raf paylar&#305;n&#305; Pazar pay&#305; do&#287;rultusunda ger&ccedil;ekle&#351;tirmek vb.) ve y&ouml;netmek</li><li>
PepsiCo&rsquo;nun belirledi&#287;i standartlar ve rut plan&#305; do&#287;rultusunda, g&uuml;nl&uuml;k m&uuml;&#351;teri ziyaretlerini ziyaret ad&#305;mlar&#305;nda belirlenen &#351;ekilde d&uuml;zenli ve zaman&#305;nda ger&ccedil;ekle&#351;tirmek</li><li>
Yiyecek ve &#304;&ccedil;ecek &uuml;r&uuml;nleri i&ccedil;in sipari&#351; miktarlar&#305;n&#305; belirleyerek m&uuml;&#351;teriyi etkin bir &#351;ekilde y&ouml;nlendirmek</li><li>
Yiyecek ve &#304;&ccedil;ecek t&uuml;m &uuml;r&uuml;nlerin m&uuml;&#351;terilerde bulunmas&#305;n&#305; sa&#287;layacak &#351;ekilde, yeterli miktar ve &ccedil;e&#351;itte g&uuml;nl&uuml;k olarak y&uuml;kleme almak</li><li>
Stok seviyelerini takip ederek kontrol alt&#305;nda tutulmas&#305;n&#305; sa&#287;lamak</li><li>
M&uuml;&#351;teri noktalar&#305;nda detayl&#305; inceleme yaparak b&ouml;lgesindeki geli&#351;im ve verimlilik f&#305;rsatlar&#305;n&#305; de&#287;erlendirip, b&uuml;y&uuml;meye ve karl&#305;l&#305;&#287;a katk&#305;da bulunmak</li><li>
M&uuml;&#351;teri ziyaretleri ve sat&#305;&#351; aktivitesi s&#305;ras&#305;nda &#351;irket kriterleri ve hedefleri do&#287;rultusunda ma&#287;aza uygulama standartlar&#305;n&#305;n (da&#287;&#305;t&#305;m, alan, yer, g&ouml;r&uuml;n&uuml;&#351;, &ccedil;e&#351;it, g&uuml;ncel promosyon, POP malzemeleri, tazelik, servis) uygulamas&#305;n&#305; yapmak</li><li>
Kal&#305;c&#305; ek te&#351;hir a&ccedil;mak, Insert ve aktivite zamanlar&#305;nda inserteki &uuml;r&uuml;nlere te&#351;hir a&ccedil;t&#305;rmak</li><li>
Sorumlu oldu&#287;u sat&#305;&#351; s&uuml;re&ccedil;leri ile ilgili g&uuml;n sonu idari i&#351;leri tamamlamak</li><li>
G&uuml;nl&uuml;k, haftal&#305;k ve ayl&#305;k hedef takibini PO1 Sat&#305;&#351; &#350;efi ile birlikte d&uuml;zenli olarak yapmak</li><li>
M&uuml;&#351;teri hesap bilgilerini kontrol etmek ve gerekli durumlarda tahsilat yapmak</li><li>
Kendisine zimmetlenen &uuml;r&uuml;n, k&#305;ymetli evrak, ara&ccedil; ve cihazlar&#305; kanuni prosed&uuml;rlere ve kullan&#305;m prosed&uuml;rlerine g&ouml;re kullanmak ve korumak</li><li>
Depo y&uuml;kleme d&uuml;zenine ve kurallar&#305;na uygun hareket etmek (Presell rutunda da&#287;&#305;t&#305;c&#305;s&#305;n&#305; y&ouml;nlendirmek ve mal takibini yapmak)</li></ul>
Qualifications:
<ul><li>Lise mezunu olmas&#305;</li><li>
Askerli&#287;ini tamamlam&#305;&#351;/muaf olmas&#305; (Erkek &ccedil;al&#305;&#351;anlar i&ccedil;in)</li><li>
Minimum B s&#305;n&#305;f&#305; ehliyete sahip olmas&#305; ve aktif ara&ccedil; kullanabilmesi
</li><li>Tercihen h&#305;zl&#305; t&uuml;ketim sekt&ouml;r&uuml;nde sat&#305;&#351; tecr&uuml;besinin olmas&#305;</li><li>
Temel analitik becerilere sahip
</li><li>Ki&#351;ileraras&#305; ili&#351;kileri iyi olan ve ileti&#351;im becerileri geli&#351;mi&#351;</li><li>
Hedef ve sonu&ccedil; odakl&#305;</li></ul></div>

Organize Ticaret Müşteri Temsilcisi

<div>
 
 Unilever is currently hiring for Assistant Discounter Manager &ndash; BEAUTY &amp; WELLBEING AND PERSONAL CARE
 
 
 
 
 Function:
 
 Customer Development
 
 
 
 Reports to
 
 : T&uuml;rkiye Account Manager - DISC BW&amp;PC
 
 
 
 Location:
 
 Umraniye
 
 
 If you're looking for a great team and a challenging, innovative, fun and energetic work environment, you are at the right place. We believe that the passion of our employees is our strength, and this is what drives us towards outstanding performance. We aim to provide people the world over with products that are good for them and good for others. Our vision is to develop new ways of doing business with the aim of doubling the size of our company while reducing our environmental impact. Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. In fact, 160 million times a day, someone somewhere chooses a Unilever product.
 
 
 We are looking for an Assistant Account Manager &ndash; Beauty Wellbeing &amp; Personal Care to work within Customer Business Development in Discounter
 
 
 
 What Will Your Main Responsibilities Be
 
 
 
 <ul>
 <li>
 The purpose of the role is to develop and execute the customer strategy and the customer business plan as well as to drive the growth and profitability agenda within Discounter Channel,
 </li>
 <li>
 Managing and developing the relationship with Customers,
 </li>
 <li>
 Developing, implementing, and optimizing the customer strategy,
 </li>
 <li>
 Agreeing on a joint customer business plan for customers to meet business objectives,
 </li>
 <li>
 Delivering, monitoring, and reviewing the plan,
 </li>
 <li>
 Providing customer and channel understanding,
 </li>
 <li>
 Effectively managing beauty &amp; wellbeing and personal care categories end-to-end to deliver against the opportunity presented. This will require careful stakeholder engagement at all levels in the organization to ensure adequate support, focus, and investment are made,
 </li>
 <li>
 Negotiating trade terms and trade funding,
 </li>
 <li>
 Managing customer operations,
 </li>
 <li>
 Working in close collaboration with the Customer Strategy and Planning Managers for the category input, and with customer marketing for the banner/channel plan,
 </li>
 <li>
 Ensuring effective use of trade spending with your customers, and also profitable, competitive, and consistent category growth,
 </li>
 <li>
 Driving &amp; monitor Perfect Store execution KPI
 </li>
 <li>
 Evaluating the implementation of promotional &amp; merchandising activities,
 </li>
 <li>
 Inputting into the S&amp;OP process including forecasting,
 </li>
 <li>
 Working closely with Customer Service to improve performance,
 </li>
 <li>
 Monitoring Customer Performance by tracking customer contribution and market share for beauty &amp; wellbeing and personal care categories in order to maximize opportunities in customer/region,
 </li>
 <li>
 Leadership &ndash; ability to enable, envision, energize direct and indirect team &ndash; and driving for results
 
 
 </li>
 </ul>
 
 What You Will Need To Succeed
 
 
 
 <ul>
 <li>
 At least 2-3 years of working experience in Customer Business Development is needed
 </li>
 <li>
 The ideal candidate needs good interpersonal skills, good time management and task prioritization skills with strong data analytics and critical thinking
 </li>
 <li>
 High level of resilience, ability to solve problems proactively and managing crisis
 </li>
 <li>
 Selling, Influencing, and Negotiation &ndash; understanding channel &amp; customer&rsquo;s levers to build compelling selling stories that land key priorities and drive mutual growth
 </li>
 <li>
 With strong business acumen and analytical skills, you must be able to understand the businesses needs and provide analytical/commentary insights to fuel business growth
 </li>
 <li>
 Having Customer - Shopper centric and High-Performance oriented growth mindset
 </li>
 <li>
 Excellent written and spoken Turkish &amp; English is a must
 
 
 </li>
 </ul>
 Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 
 
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

<div>
 
 Overview
 
 
 
 &Scedil;irket hedefleri do&gbreve;rultusunda kendisine verilen PO1 sat&inodot;&scedil; hedeflerini ger&ccedil;ekle&scedil;tirmek, m&uuml;&scedil;teri ve &scedil;irket beklentileri do&gbreve;rultusunda hizmet vererek uzun d&ouml;nemli m&uuml;&scedil;teri ili&scedil;kileri geli&scedil;tirmek
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 PO1 OT Sat&inodot;&scedil; &Scedil;efi taraf&inodot;ndan iletilecek sat&inodot;&scedil; hedefleri, g&uuml;ncel &ouml;ncelikler ve di&gbreve;er &ouml;nemli g&uuml;ncel konular &ccedil;er&ccedil;evesinde saha haz&inodot;rl&inodot;&gbreve;&inodot; yapmak
 </li>
 <li>
 Lokal zincir ma&gbreve;azalarda PO1 OT Sat&inodot;&scedil; &Scedil;efi bilgisi ve y&ouml;nlendirmesiyle m&uuml;&scedil;teri g&ouml;r&uuml;&scedil;meleri yaparak m&uuml;&scedil;terileri y&ouml;nlendirmek (yeni &uuml;r&uuml;nleri listeletmek, raf paylar&inodot;n&inodot; Pazar pay&inodot; do&gbreve;rultusunda ger&ccedil;ekle&scedil;tirmek vb.) ve y&ouml;netmek
 </li>
 <li>
 PepsiCo&rsquo;nun belirledi&gbreve;i standartlar ve rut plan&inodot; do&gbreve;rultusunda, g&uuml;nl&uuml;k m&uuml;&scedil;teri ziyaretlerini ziyaret ad&inodot;mlar&inodot;nda belirlenen &scedil;ekilde d&uuml;zenli ve zaman&inodot;nda ger&ccedil;ekle&scedil;tirmek
 </li>
 <li>
 Yiyecek ve &Idot;&ccedil;ecek &uuml;r&uuml;nleri i&ccedil;in sipari&scedil; miktarlar&inodot;n&inodot; belirleyerek m&uuml;&scedil;teriyi etkin bir &scedil;ekilde y&ouml;nlendirmek
 </li>
 <li>
 Yiyecek ve &Idot;&ccedil;ecek t&uuml;m &uuml;r&uuml;nlerin m&uuml;&scedil;terilerde bulunmas&inodot;n&inodot; sa&gbreve;layacak &scedil;ekilde, yeterli miktar ve &ccedil;e&scedil;itte g&uuml;nl&uuml;k olarak y&uuml;kleme almak
 </li>
 <li>
 Stok seviyelerini takip ederek kontrol alt&inodot;nda tutulmas&inodot;n&inodot; sa&gbreve;lamak
 </li>
 <li>
 M&uuml;&scedil;teri noktalar&inodot;nda detayl&inodot; inceleme yaparak b&ouml;lgesindeki geli&scedil;im ve verimlilik f&inodot;rsatlar&inodot;n&inodot; de&gbreve;erlendirip, b&uuml;y&uuml;meye ve karl&inodot;l&inodot;&gbreve;a katk&inodot;da bulunmak
 </li>
 <li>
 M&uuml;&scedil;teri ziyaretleri ve sat&inodot;&scedil; aktivitesi s&inodot;ras&inodot;nda &scedil;irket kriterleri ve hedefleri do&gbreve;rultusunda ma&gbreve;aza uygulama standartlar&inodot;n&inodot;n (da&gbreve;&inodot;t&inodot;m, alan, yer, g&ouml;r&uuml;n&uuml;&scedil;, &ccedil;e&scedil;it, g&uuml;ncel promosyon, POP malzemeleri, tazelik, servis) uygulamas&inodot;n&inodot; yapmak
 </li>
 <li>
 Kal&inodot;c&inodot; ek te&scedil;hir a&ccedil;mak, Insert ve aktivite zamanlar&inodot;nda inserteki &uuml;r&uuml;nlere te&scedil;hir a&ccedil;t&inodot;rmak
 </li>
 <li>
 Sorumlu oldu&gbreve;u sat&inodot;&scedil; s&uuml;re&ccedil;leri ile ilgili g&uuml;n sonu idari i&scedil;leri tamamlamak
 </li>
 <li>
 G&uuml;nl&uuml;k, haftal&inodot;k ve ayl&inodot;k hedef takibini PO1 Sat&inodot;&scedil; &Scedil;efi ile birlikte d&uuml;zenli olarak yapmak
 </li>
 <li>
 M&uuml;&scedil;teri hesap bilgilerini kontrol etmek ve gerekli durumlarda tahsilat yapmak
 </li>
 <li>
 Kendisine zimmetlenen &uuml;r&uuml;n, k&inodot;ymetli evrak, ara&ccedil; ve cihazlar&inodot; kanuni prosed&uuml;rlere ve kullan&inodot;m prosed&uuml;rlerine g&ouml;re kullanmak ve korumak
 </li>
 <li>
 Depo y&uuml;kleme d&uuml;zenine ve kurallar&inodot;na uygun hareket etmek (Presell rutunda da&gbreve;&inodot;t&inodot;c&inodot;s&inodot;n&inodot; y&ouml;nlendirmek ve mal takibini yapmak)
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Lise mezunu olmas&inodot;
 </li>
 <li>
 Askerli&gbreve;ini tamamlam&inodot;&scedil;/muaf olmas&inodot; (Erkek &ccedil;al&inodot;&scedil;anlar i&ccedil;in)
 </li>
 <li>
 Minimum B s&inodot;n&inodot;f&inodot; ehliyete sahip olmas&inodot; ve aktif ara&ccedil; kullanabilmesi
 </li>
 <li>
 Tercihen h&inodot;zl&inodot; t&uuml;ketim sekt&ouml;r&uuml;nde sat&inodot;&scedil; tecr&uuml;besinin olmas&inodot;
 </li>
 <li>
 Temel analitik becerilere sahip
 </li>
 <li>
 Ki&scedil;ileraras&inodot; ili&scedil;kileri iyi olan ve ileti&scedil;im becerileri geli&scedil;mi&scedil;
 </li>
 <li>
 Hedef ve sonu&ccedil; odakl&inodot;
 </li>
 </ul>
</div>

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