customer success executive

ServiceNow

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The Customer Success Executive is responsible for providing strategic leadership and driving the execution of post-sales activities across our most valuable accounts within the Enterprise, Industries, and Commercial sectors. This position plays a crucial role in driving ServiceNow&rsquo;s long-term value by accelerating customers&rsquo; journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives.
As a trusted advisor, you&rsquo;ll partner with C-level executives, guide seamless delivery of business transformation, and foster collaboration with ServiceNow&rsquo;s teams and strategic partners.
What You Get to Do in This Role:<ul><li>
Drive Post-Sales Success: Own and lead the customer&rsquo;s post-sales transformation, aligning ServiceNow&rsquo;s offerings to customer goals, and bringing relevant industry thought-leadership to the table. Foster strong relationships with C-Level executives to deliver on business outcomes.</li><li>
Collaborate Strategically: Partner with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and ServiceNow. Leverage the right resources at the right time to ensure success.</li><li>
Mitigate Risks and Drive Value: Proactively identify potential risks to success and work with the customer and internal teams to develop strategies to overcome them, ensuring a smooth path toward value realization.</li><li>
Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs&mdash;adoption, technical health, renewals, customer satisfaction, and expansion. Work closely with customers to align their roadmap and drive new revenue opportunities.</li><li>
Foster Strategic Alignment: Build relationships with ServiceNow leaders and consistently incorporate customer feedback to drive continuous improvement. Align business transformation insights with organizational goals to ensure long-term success.</li><li>
Advocate for Innovation and Continuous Learning: As a strategic thought leader, drive innovative solutions for our customers, always looking for opportunities to help them achieve their long-term goals. Foster a culture of agility and calculated risk-taking within the team.</li><li>
Set Success Metrics and Milestones: Establish clear, measurable success metrics with the customer, and regularly review progress. Refine business transformation plans as needed to ensure milestones are met and value is realized</li></ul> 
Qualifications 
Ideal Candidate:
We are seeking a highly experienced professional with a strong background in enterprise-level SaaS transformation and strategic advisory to guide our customers in their digital transformation journey. The ideal candidate will have deep expertise in technology-enabled business transformations, coupled with a proven ability to advise at the executive level.
Key Requirements:<ul><li>
AI Integration &amp; Thought Leadership: Experience leveraging AI to enhance work processes, decision-making, and problem-solving, including AI-powered automation, workflow optimization, and data-driven insights</li><li>
Enterprise SaaS Transformation &amp; Strategic Advisory: Extensive experience leading large-scale digital transformations within SaaS or enterprise software environments.</li><li>
C-Level Presence &amp; Relationship Management: Proven ability to engage, influence, and build lasting relationships with senior executives, including within some of the world&rsquo;s largest enterprises..</li><li>
Leadership Expertise: A minimum of 10+ years in management consulting, solution consulting, or a leadership role at a top-tier consulting firm, with a strong track record of exceeding business objectives.</li><li>
Strategic Account Management: Demonstrated success in leading high-impact customer success or consulting teams and managing complex, strategic accounts.</li><li>
Business Acumen &amp; Problem-Solving: Ability to identify, analyze, and solve complex business challenges while aligning technology solutions with customer objectives.</li><li>
Cross-Functional Leadership: Strong experience working across multiple departments, driving alignment, and managing stakeholders in large, matrixed organizations.</li><li>
Adaptability &amp; Change Management: Ability to navigate dynamic environments, adjusting strategies to meet evolving customer and business needs.</li><li>
Operational &amp; Execution Excellence: Skilled at designing and implementing scalable, repeatable processes while maintaining a hands-on approach to drive successful execution.</li><li>
Collaboration &amp; Communication: Exceptional ability to communicate complex ideas clearly, foster collaboration across teams, and influence stakeholders at all levels.</li><li>
Customer-Centric Mindset: Deep understanding of customer challenges, needs, and motivations, with a focus on delivering value-driven solutions and ensuring long-term success.</li><li>
Fluency in Dutch &amp; English are essential</li></ul>
This role is ideal for a seasoned strategic advisor who thrives in high-impact environments and has the expertise to guide enterprise customers through digital transformation at scale. 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Customer Success Executive

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Our Netherlands Enterprise Account team is currently searching for a seasoned, highly strategic Enterprise Account Executive to spearhead growth and digital transformation across our premier Retail portfolio.
You will be a high-energy, dynamic sales professional with in-depth knowledge of SaaS ecosystems and value-based solution selling. In this role, you will hold strategic ownership over a targeted pod of major enterprise retail accounts in the Dutch market. You will be responsible for driving complex upsell and cross-sell initiatives, evangelizing the Salesforce platform to unlock omni-channel success, and building deep partnerships with retail business units and the C-Suite.
<h3 class="jobSectionHeader">Overview of the Role
</h3>As a trusted digital advisor to the retail sector, you will embed yourself in your customers' businesses to deeply understand their unique challenges&mdash;from supply chain visibility and unified commerce to AI-driven personalization and loyalty.
You will collaborate with top-tier retailers to evangelize Salesforce solutions (spanning Commerce, Marketing, Data Cloud, and Einstein AI) that help them achieve their unified brand goals and blaze new trails in the retail space. You will contribute to our business as a valued, high-impact member of our Dutch Ohana. Key Responsibilities
<ul><li>Retail Account Planning &amp; Strategy: Establish sophisticated, long-term account plans to achieve strategic objectives by effectively mapping out parent-subsidiary structures and identifying high-value digital transformation opportunities.
</li><li>Industry Research &amp; Deep Discovery: Uncover a retailer's current processes, friction points in the customer journey, and macro-economic challenges based on concrete retail use cases and value hypotheses.
</li><li>Tailored Solutioning: Identify and craft compelling value propositions that address modern retail needs (e.g., connected customer experiences, real-time personalization, agile commerce) by leveraging the full power of the Salesforce platform.
</li><li>Executive Communication: Interact with retail stakeholders in a clear, concise, and business-focused manner. You can pivot seamlessly from whiteboarding with digital product owners to presenting strategic business cases to the C-Suite (CEO, CMO, Chief Digital Officer) using modern collaboration tools.
</li><li>Resource Coordination &amp; Deal Orchestration: Act as the &quot;General Manager&quot; of your accounts, strategically rallying internal cross-functional resources to advance complex, high-ACV enterprise cycles.
</li><li>Team Selling: Collaborate intensely with the extended account team&mdash;including Solution Engineers, Retail Industry Experts, Partners, and Customer Success&mdash;to deliver unified support and ensure long-term customer value.
</li></ul><h2 class="jobSectionHeader">Qualifications
</h2><ul><li>Proven Enterprise Sales Track Record: Extensive experience as an Account Executive within the technology/SaaS industry, with a definitive, proven record of successfully navigating, developing, and closing complex enterprise deals specifically within the Retail sector (e.g., fashion, grocery, e-commerce, or multinational retail brands).
</li><li>Salesforce Ecosystem Knowledge: Strong familiarity with Salesforce solutions and an understanding of how cloud technology, data strategies (Data Cloud), and AI transform the retail customer experience is highly preferred.
</li><li>C-Suite Gravitas: Exceptional communication and presentation skills, with a demonstrated ability to command a room and influence executive-level business decision-makers.
</li><li>Strategic Negotiation: Elite negotiation and closing skills, with a track record of driving large-scale digital transformations and expanding established enterprise relationships.
</li><li>Culture &amp; Mindset: A results-oriented attitude paired with a collaborative, low-ego approach that fosters energy, trust, and enthusiasm across virtual and local teams.
</li><li>Language Skills: Fluent in both Dutch and English is mandatory to effectively manage local stakeholders and align with our global organization.
</li></ul><h3 class="jobSectionHeader">Why Join Salesforce?
</h3><ul><li>Innovative Culture: Be part of a company that is actively reshaping the retail landscape with advanced AI models, unified data platforms, and cloud solutions.
</li><li>Global Impact: Contribute to products that are transforming consumer experiences and retail operations worldwide.
</li><li>Career Growth: Access to world-class professional development opportunities, dedicated mentorship programs, and a transparent path for executive advancement.
</li></ul>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</div>

Enterprise Account Executive Retail - Amsterdam

Celonis

<div><div>Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world's fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what's possible. We invest heavily in advanced AI capabilities&mdash;specifically our Process Intelligence Graph&mdash;to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.</div>
The Team: 
 
The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Head of Value Engineering, you will lead a dynamic team who come from a variety of backgrounds to identify, frame and deliver value to our customers.

The Role: 
 
As the Head of Value Engineering for the Benelux region, you will lead a team of Value Engineers and drive end-to-end customer value journeys, landing and expanding existing customers (ACV growth) and renewals (renewal rate). You will work closely with the Celonis GTM Leadership Teams and be responsible for the end-to-end value journey for all customers within your region/vertical, supporting customers to achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. You are a trusted advisor to the Celonis Executive Team, supporting their engagements with strategic customers and senior stakeholders.

As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with a proven consulting skill set and strong analytical abilities. You will foster a positive and supportive work environment for your teams, promoting employee satisfaction and career growth.

The work you'll do:

Identify &amp; Frame Value For Prospects/Customers
<ul>
<li>Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption and renewing accounts</li>
<li>Translate customers' strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers</li>
<li>Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and Celonis executives</li>
<li>Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform for our customers</li>
</ul>
Create &amp; Scale Value Across The Portfolio
<ul>
<li>Lead customers through the Celonis Value Journey, support the deployment of new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation</li>
<li>Ensure customer success and architect improvement measures and manage change within the customer base, while pioneering new methodologies within Celonis' Value Engineering organisation</li>
<li>Direct Celonis Value Engineering, Services and Ecosystem resources through the Celonis Customer Value Journey, creating durable value for our customers</li>
<li>Take ownership and build strategic customer relationships as an executive sponsor</li>
<li>Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews) to communicate results and realized value to senior management and C-level executives</li>
</ul>
Grow &amp; Lead Celonis Talent
<ul>
<li>Recruit the next-generation of Celonis Value Engineers, while setting a high-standard for candidate excellence</li>
<li>Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship</li>
<li>Lead by example and consistently demonstrate the Celonis Leadership Principles (lead with purpose, facilitate greatness, embrace difference, and cultivate balance)</li>
<li>Effectively allocate Celonis resources to deliver on company sales, renewals, value, and adoption targets</li>
<li>Communicate success and risks proactively within the organization</li>
</ul>
The qualifications you need:
<ul>
<li>Domain Expertise: Demonstrate your business domain expertise, such as in Finance or Supply Chain as well as experience in strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and ability to build a compelling value roadmap for the customer</li>
<li>Industry Expertise: Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated Celonis Process Intelligence roadmap</li>
<li>Product Expertise: Experience with guiding customer's IT teams throughout their Celonis Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows</li>
<li>Project Management: Plan and manage project scope, expectations and timelines. Leverage partners from the Celonis Ecosystem wherever possible.</li>
<li>Executive Stakeholder Management: Experience in preparing and communicating results to stakeholders and management, both internally and externally.</li>
<li>Value Selling Methodology: Demonstrate experience of following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV's, and demonstrate the full value potential of Celonis Process Intelligence</li>
<li>Value Realization: Proven track record of identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis</li>
<li>Sales &amp; Commercial Acumen: Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer/allocate resources efficiently, and champion our value selling methodology with our customers.</li>
</ul>
Leadership Skills: Proven ability to lead by example, including being on the front line with your teams, hands-on in all aspects and a role model for the organization.<div> 
What Celonis can offer you:
<ul>
<li>Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.</li>
<li>Ownership from Day 1: Every full-time &quot;Celonaut&quot; is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.</li>
<li>Unrivaled Family Support: Benefit from our inclusive parental leave policy&mdash;24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.</li>
<li>Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.</li>
<li>Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.</li>
<li>Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated &quot;Wellness Weeks&quot; that prioritize work/life balance.</li>
<li>Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.</li>
<li>Global Inclusion &amp; Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.</li>
<li>Value-Driven Impact: Join a mission-led organization where our core values&mdash;Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future&mdash;drive every decision.</li>
</ul>
About Us:

Celonis makes processes work &mdash; for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate &mdash; unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. 
Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that &quot;The Best Team Wins&quot;. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. 

Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

Please be aware of common job offer scams, impersonators and frauds. Learn more here.</div></div>

Head of Value Engineering (Benelux)

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
<h2 class="jobSectionHeader">Enterprise Account Executive &ndash; Slack - Netherlands
</h2><h2 class="jobSectionHeader">About the Slack Business Unit
</h2>Slack is where work happens. Slack has transformed business communication globally and stands as the leading Agent-powered platform for work&mdash;used by millions to align their teams, unify their systems, and drive their businesses forward. Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It serves as a vital layer of the business technology stack that seamlessly combines conversations, automation, and AI, allowing people to work together more effectively, connect all their other software tools and services, and instantly find the information they need to do their best work.
<h2 class="jobSectionHeader">Role Description
</h2>As an established Enterprise Account Executive, you know how to navigate complex, high-stakes sales cycles within the Dutch technology landscape. You are deeply knowledgeable about your clients&rsquo; specific operational challenges and overarching business objectives, possessing a proven ability to translate these into high-impact, value-based propositions at both the operational and executive level.
You excel at collaborating with internal cross-functional teams and act as a strategic expert in your domain. Your storytelling skills are unmatched, allowing you to present seamlessly to business line owners and C-suite stakeholders across multiple departments. Thriving in dynamic environments, you are comfortable shifting gears at a moment&rsquo;s notice while consistently delivering an exceptional level of customer service.
<h2 class="jobSectionHeader">Responsibilities
</h2><ul><li>Relationship Management: Develop key customer stakeholder relationships and drive deep customer satisfaction across assigned enterprise accounts in the Netherlands .
</li><li>Strategic Account Ownership: Develop and execute the overall long-term growth strategy for your assigned accounts, tightly aligned with the customers' core business objectives and digital transformation roadmaps.
</li><li>Deal Orchestration: Lead complex, end-to-end sales processes through the strategic engagement of appropriate internal resources, including Solution Engineers, Professional Services, Salesforce Executives, and external Partners.
</li><li>Territory Planning: Conduct thorough territory identification and research to formalize a localized go-to-market strategy, creating a highly qualified target account list within your first 30 days.
</li><li>Platform Evangelism: Articulate and share the broader Salesforce value proposition to maximize platform adoption and satisfaction for both existing and new customers.
</li><li>Account Expansion: Drive net-new growth, cross-sell, and upsell initiatives within your assigned enterprise portfolio.
</li></ul><h2 class="jobSectionHeader">Required Qualifications
</h2><ul><li>Account Planning &amp; Strategy: Proven capability to establish comprehensive plans to achieve sales objectives by effectively identifying, mapping, and qualifying enterprise opportunities.
</li><li>Research &amp; Deep Discovery: A track record of uncovering a prospect&rsquo;s current friction points, business challenges, and strategic goals based on concrete customer use cases and value hypotheses.
</li><li>Tailored Solutioning: Ability to identify compelling value propositions that address modern workplace needs by demonstrating a deep understanding of collaboration, automation, and AI technology solutions.
</li><li>Localization &amp; Communication: Fluency in Dutch and English . Strong capability in interacting with Dutch business leaders in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
</li><li>Resource Application: A results-oriented mindset that continuously leverages the full capabilities of available internal tools, data, and resources.
</li><li>Team Selling: Strong alignment with the full capacities of the wider Salesforce account team and partner ecosystem to support complex deals and guarantee customer success.
</li><li>Experience will be evaluated based on alignment to the core competencies for the role (e.g., professional sales experience, extracurricular leadership roles, military experience, volunteer work, etc.).
</li></ul><h2 class="jobSectionHeader">Preferred Qualifications
</h2><ul><li>Excellent interpersonal and communication skills with a high degree of executive gravitas.
</li><li>Formal training in recognized Enterprise Sales Methodologies (e.g., MEDDPICC, Value Selling, Challenger).
</li><li>Demonstrated ability to build complex business cases, map service requirements, and successfully craft and lead strategic alliances.
</li></ul>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</div>

Slack Enterprise Account Executive - Amsterdam

Databricks

<div>SLSQ327R348
Databricks is seeking a Lakebase Sales Specialist to help customers modernise their operational data foundation with Databricks Lakebase, our fully-managed Postgres offering for intelligent applications. This high-impact role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives to drive adoption of Lakebase with platform, application, and data teams.
Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications, helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity.
The impact you will have:
<ul><li>Drive new Lakebase revenue by identifying, qualifying, and driving Lakebase activations and consumption within a defined territory, in partnership with regional Account Executives and the broader account team</li>
<li>Lead with outcomes for key Lakebase personas, including platform teams and developers, data teams, and central IT, articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency</li>
<li>Sell the value of fully-managed Postgres for intelligent applications, positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences</li>
<li>Run complex sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders</li>
<li>Orchestrate proof-of-value and POCs that validate Lakebase&rsquo;s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists</li>
<li>Compete and win against legacy and cloud-native operational databases by leveraging our compete assets, benchmarks, and customer references</li>
<li>Align to measurable business outcomes such as performance, developer productivity, time-to-market for new features, cost reduction, and simplification of the operational data landscape</li>
<li>Partner cross-functionally with Product Management, Marketing, Customer Success, and Partner teams to shape territory plans, launch plays, and co-selling motions with key ISVs and GSIs</li>
<li>Enable the field by sharing Lakebase best practices, success stories, and sales motions with broader sales teams, helping scale Lakebase proficiency across the organisation</li>
</ul>What success looks like in this role:
This role requires the ability to operate across two key motions simultaneously:
<ul><li>Establish top strategic focus accounts by engaging application development teams to create net-new intelligent applications leveraging Lakebase</li>
<li>Drive longer-term Postgres standardisation and migration within Databricks' most strategic accounts</li>
</ul>Success in this role requires strength in four areas:
<div><ul><li>Business ownership: Operate at a business-unit level by tracking revenue, pipeline, and key observations, and by identifying areas needing additional focus or support.</li></ul>
<ul><li>Strategic account engagement: Partner with account teams to engage priority accounts, driving strategic opportunities from initial engagement through successful outcomes.</li></ul>
<ul><li>Field, account, &amp; customer enablement: Align customers and the field on the value of Lakebase by equipping AEs and SAs with the messaging and execution motions needed to confidently own accounts without specialist intervention.</li></ul>
<ul><li>Market voice and thought leadership: Develop an internal and external presence, and by representing Databricks at key first- and third-party events.</li></ul>
</div>The interview process is designed to evaluate candidates across all four of these dimensions.
What we look for:
<ul><li>Relevant enterprise sales experience, consistently exceeding quota in complex, multi-stakeholder deals</li>
<li>Proven success selling data platforms, operational databases (e.g., Postgres, MySQL, cloud-native DBaaS), or adjacent data/AI infrastructure to technical buyers and business leaders</li>
<li>Strong understanding of modern data and application architectures, including cloud-native services, microservices, event-driven systems, and how operational data underpins AI and analytics strategies</li>
<li>Ability to sell to both technical stakeholders (developers, architects, data engineers) and business stakeholders (product leaders, operations, line-of-business owners)</li>
<li>Demonstrated experience leading specialist or overlay motions, working jointly with core Account Executives to create and progress opportunities</li>
<li>Executive presence with the ability to whiteboard architectures, lead C-level conversations, and build trust with senior decision makers</li>
<li>Strong value selling skills: adept at discovering pain, building a business case, and tying technical capabilities to clear, quantified outcomes</li>
<li>Excellent communication, storytelling, and negotiation skills, with comfort presenting to both large and small audiences</li>
<li>Bachelor&rsquo;s degree</li>
</ul>Preferred qualifications
<ul><li>Experience selling Postgres, operational databases, OLTP workloads, or transactional cloud database services, ideally within large or strategic accounts</li>
<li>Familiarity with data platforms, lakehouse architectures, and cloud ecosystems (AWS, Azure, GCP), including how operational databases fit within broader data and AI strategies</li>
<li>Understanding of reverse ETL, real-time decisioning, and operational analytics use cases, and how they drive value for customer-facing and internal applications</li>
<li>Exposure to AI-native and agent-driven applications that depend on low-latency, highly scalable operational data services</li>
<li>Prior experience in a high-growth, category-creating environment, helping shape new plays, messaging, and customer narratives</li>
<li>Experience collaborating with partners and ISVs to drive joint pipeline and co-sell motions</li>
</ul>This description is intended to outline the core responsibilities and qualifications for the Lakebase Sales Specialist role. Actual responsibilities may evolve as the Lakebase product and go-to-market motions continue to grow and mature. 
<div>About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide &mdash; including Comcast, Cond&eacute; Nast, Grammarly, and over 50% of the Fortune 500 &mdash; rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark&trade;, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
 
 
Benefits
 
 
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. 
 
 
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.</div></div>

Lakebase Sales Specialist

<div>REQ ID: CSQ427R198
Location: Amsterdam, Netherlands - Remote 
<h4 class="jobSectionHeader">Mission</h4>
The Forward Deployed AI Engineering (AI FDE) team is a highly specialized customer-facing AI team at Databricks. We deliver professional services (PS) engagements to help our customers build and productionize first of its kind AI applications with a focus on GenAI. We work cross-functionally to shape long-term strategic priorities and initiatives alongside AI/ML Product, Research, and Engineering.
We are looking for a world-class leader to lead and grow our EMEA AI FDE team. In this role, you will lead customers on their AI/ML transformation with Databricks, push the boundaries of our product, recruit and develop top data scientists/machine learning engineers, and manage a portfolio of key EMEA accounts. You will report directly to the Head of EMEA AI FDE. This role can be remote in Europe, but the preference is for candidates to be near a major office location such as London, Amsterdam, Paris, or Munich. Candidates should expect to travel at least once a month.
<h3 class="jobSectionHeader">The impact you will have:</h3>
<ul><li>Lead and scale a world-class AI/ML professional services team, including hiring, mentoring, and building a team structure to support long-term growth and execution at scale</li>
<li>Develop and expand executive relationships with EMEA customers and partners (including VP+, CIO/CDO-level stakeholders), acting as a trusted advisor during complex technical engagements and AI transformations</li>
<li>Align with Field Engineering and Sales Leaders to define joint strategies for strategic accounts and ensure strong delivery coordination across functions</li>
<li>Lead strategic AI PS initiatives, practice development, and standardized delivery processes; design scalable engagement models and reusable solutions for repeatability across the global team</li>
<li>Shape cross-functional collaboration by influencing Product, R&amp;D, and GTM&mdash;ensuring voice-of-customer insights and delivery learnings help inform the product roadmap and GTM strategy</li>
<li>Own OKRs for AI-services led accounts, revenue, utilization, and public references</li>
<li>Represent Databricks as a thought leader in AI/ML</li>
</ul><h3 class="jobSectionHeader">What we look for:</h3>
<ul><li>Extensive experience managing, hiring, and building a team of high-performing data scientists/ML engineers and leaders, with a track record of scaling organizations through developing scalable processes and cultivating leaders</li>
<li>Ability to scope, guide, and sell technical engagements, manage escalations, and ensure successful delivery in enterprise environments</li>
<li>Deep technical expertise in ML, GenAI, and data science, and curiosity to continue to stay up-to-date in this ever-changing field</li>
<li>Experience leading teams building cutting-edge production ML solutions in cloud environments (AWS, Azure, or GCP)</li>
<li>Proven success developing strategy with senior executive stakeholders to define program-level goals, align technical vision, and build trust throughout complex enterprise engagements</li>
<li>Demonstrated experience in cross-functional leadership roles, collaborating with Sales, Product, and GTM teams to drive business impact through AI/ML</li>
<li>&ldquo;Company-first&rdquo; mindset</li>
Graduate degree in a quantitative discipline (Computer Science, Engineering, Statistics, Operations Research, etc.) or equivalent practical experience 
<li>
 
 
</li></ul>Preferred:
<ul><li>Experience in a customer-facing consulting or professional services leadership role</li>
<li>Experience working with Databricks</li>
</ul><div>About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide &mdash; including Comcast, Cond&eacute; Nast, Grammarly, and over 50% of the Fortune 500 &mdash; rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark&trade;, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
 
 
Benefits
 
 
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. 
 
 
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.</div></div>

Sr. Manager, AI Forward Deployed Engineering (AI-FDE) – EMEA

Zscaler

<div><div>About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate&mdash;we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.</div><h3 class="jobSectionHeader">
About the Role</h3>

The AI revolution is here, and enterprises are racing to adopt GenAI - but they cannot deploy what they cannot secure. Zscaler is seeking an experienced Principal AI Security Specialist to bridge the gap between cutting-edge AI innovation and robust enterprise security.

In this highly strategic, field-facing role, you will combine the elite consultative strengths of a Solutions Engineer with deep expertise in LLMs, RAG architectures, and data protection. As our premier technical authority, you will partner with Fortune 500 executives and architects, serving as a trusted advisor to help them confidently unlock the power of AI without compromising their data or infrastructure. If you are a builder, an educator, and a master storyteller who thrives in a fast-evolving market, this is your chance to lead the industry's most critical conversation.
<h3 class="jobSectionHeader">
What You'll Do</h3>
<ul><li>Architect the AI Technical Strategy: Partner with enterprise account teams to own and execute the technical sales strategy, driving complex, high-value AI security opportunities from discovery to close.</li>
<li>Deliver Compelling, High-Impact Demos &amp; POVs: Configure and present tailored, outcome-driven demonstrations of Zscaler's AI security platform that resonate with both deep-tech practitioners and C-level executives. When needed, take customers through successful demos and POVs to validate Zscaler's ability to securely enable enterprise AI.
</li><li>Serve as a Subject Matter Expert: Act as the field authority on modern AI patterns (such as RAG, agents, and prompt workflows), advising clients on how to prevent sensitive data exposure and unsanctioned AI usage.</li>
<li>Scale the Field Motion: Collaborate with Product and Engineering to inject real-world customer feedback into the product roadmap, while building reusable demo assets and enablement playbooks to upscale our global sales force.</li>
<li>Enable Those Around You: Develop reusable demos, technical assets, competitive positioning, and enablement content to help scale Zscaler's AI field motion while sharing best practices and training with enterprise account teams</li>
</ul>
Who You Are (Success Profile)
<ul>
<li>You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.</li>
<li>You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution.</li>
<li>You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback&mdash;knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.</li>
<li>You are customer-obsessed. You build deep empathy for the customer&mdash;both internal and external&mdash;and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.</li>
<li>You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.</li>
</ul><h3 class="jobSectionHeader">What We're Looking For</h3>
<ul><li>Deep Fluency in AI/GenAI: Strong foundational knowledge of Large Language Models (LLMs), retrieval-augmented generation (RAG), MCP (Model Context Protocol) orchestration patterns, and the inherent security risks associated with them.</li>
<li>10+ Years of Solutions Engineering Mastery: A proven track record in a customer-facing technical role (Sales Engineering, Solutions Architecture, or Technical Advisory) navigating complex, enterprise-level sales cycles.</li>
<li>Enterprise Security Foundations: Solid grasp of cybersecurity principles, including Zero Trust architecture, data loss prevention (DLP), cloud-native security platforms, and API integrations.</li>
<li>Elite Executive Communication: Exceptional presentation and storytelling skills, with a demonstrated ability to seamlessly translate complex AI architectures into tangible business value and security outcomes.</li>
<li>Collaborate and Co-elevate: Successfully work cross-functionally with Sales, Solutions Engineering, Product, Engineering, Marketing, and other go-to-market teams in a hyper-growth, rapidly evolving market.</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Hands-on AI Prototyping: Interacting with LLM APIs, scripting, creating agentic automation routines, and building lightweight AI applications.</li>
<li>Advanced AI Risk Expertise: Direct experience helping enterprises deploy production AI technologies while navigating data leakage, model governance, compliance frameworks, and shadow AI usage.</li>
<li>Scale &amp; Enablement Focus: A history of creating high-impact field assets, technical workshops, and competitive positioning content that helps broader go-to-market teams win.</li>
</ul>
#LI-MM8

#LI-REMOTE<div>
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
<div>
<ul><li>Various health plans</li>
<li>Time off plans for vacation and sick time</li>
<li>Parental leave options</li>
<li>Retirement options</li>
<li>Education reimbursement</li>
<li>In-office perks, and more!</li>
</ul>
<div>Learn more about Zscaler's hybrid working model and benefits here.
</div>
</div>By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.</div></div>

Principal AI Security Specialist, BeNeLux & Nordics

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