business development executive Jobs in Lahore

business development executive

sales executive

accounts executive

customer service representative Jobs in Lahore

customer service representative

sales development representative Jobs in Lahore

sales development representative

customer success executive

Techies Global

- Must have 1 year experience in Digital Marketing Campaign as a Customer Success Executive.- Timings 7pm-4am on Site.- Location: Wapda Town, Lahore.- Apply only if you have Relevant Experience of Retention and Upsell in Digital Marketing Campaign.Job Type: Full-timePay: Rs100,000.00 - Rs125,000.00 per monthExperience:<ul><li> Digital Marketing Campaign: 1 year (Preferred)</li></ul>Work Location: In person

Customer Success Executive

NielsenIQ

<div>
 
 Job Description
 
 
 
 
 The role is responsible for the ongoing support and development of Tier 1 and Tier 2 customers through implementing the Customer Success strategy which will encompass the following:
 
 
 
 <ul>
 <li>
 
 Customer Experience:
 
 Ensure high customer satisfaction by understanding and addressing customers&rsquo; needs and goals, becoming their trusted advisor by building and maintaining strong relationships. Conduct regular check-ins and business reviews to ensure customers are achieving their desired outcomes
 </li>
 <li>
 
 Performance Metrics:
 
 Achieve essential KPIs such as customer satisfaction scores, retention rates, and product usage metrics to gauge the effectiveness of customer success initiatives
 </li>
 <li>
 
 Process Improvement:
 
 Identify and implement improvements to enhance efficiency and customer satisfaction with both your customers and your manager
 </li>
 <li>
 
 Training and Development:
 
 Provide support and training to team members, as well as customers to ensure a mutually beneficial relationship
 </li>
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 Cross-Department Collaboration:
 
 Work closely with other departments, such as Commercial, Sales Enablement, and PTO, to ensure a seamless customer experience. Schedule product deliveries according to workflow capacity, handle operational queries, and support the operations team to maintain high service levels
 </li>
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 Product Knowledge:
 
 Develop a comprehensive understanding of core services and additional software offerings. Track customer usage against allowances and address any queries related to systems
 </li>
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 Technology Utilization:
 
 Adoption of existing systems and processes to streamline operations and improve service delivery
 </li>
 <li>
 
 Reporting and Analysis:
 
 Prepare and present detailed reports for your customers on adoption and usage of services. Use performance data to drive continuous improvement initiatives with our customers
 </li>
 <li>
 
 Customer Feedback:
 
 Obtain customer feedback to drive a continuous improvement to NPS
 </li>
 <li>
 
 Customer Advocacy:
 
 Act as an advocate for the customer within the company, ensuring their needs and feedback are considered in product development and service improvements
 </li>
 </ul>
 
 
 Other
 
 
 
 
 <ul>
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 You may be asked to undertake additional duties to those above, either temporarily or permanently, which the Company reasonably believes you can carry out or for which you will be trained
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 Relevant professional, ethical and health and safety standards apply to this role
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 May require out-of-hours working, reasonable travel to customers and other NIQ offices (both domestic and international)
 </li>
 </ul>
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Some experience in customer facing roles
 </li>
 <li>
 You have a customer driven attitude and strong experience in working in B2B customer-facing role(s), preferably including relationship management
 </li>
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 Ability to deliver quickly in a fast-paced environment and independently overcome challenges
 </li>
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 A positive and collaborative attitude and proven experience in working cross-functionally with internal teams to drive customer success and achieve business goals
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 Strong problem-solving abilities and the capacity to meet deadlines consistently
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 </ul>
 
 
 
 
 
 
 
 Additional Information
 
 
 
 
 
 Our Benefits
 
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
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 Volunteer time off
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 LinkedIn Learning
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 Employee-Assistance-Program (EAP)
 </li>
 </ul>
 
 NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
 
 
 
 
 
 
 About NIQ
 
 
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 
 
 For more information, visit NIQ.com
 
 
 
 
 Want to keep up with our latest updates?
 
 
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 
 
 At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
 
 
 
</div>

Leodispatch

About UsVersatile Dispatch BPO is a fast-growing dispatch company providing logistics and IT technician dispatch services across the United States. We specialize in connecting skilled IT technicians with service requests efficiently, ensuring timely support and excellent client satisfaction.Job OverviewWe are looking for a highly organized and proactive IT Technician Dispatcher to coordinate and manage field service technicians across the USA. The ideal candidate will handle job assignments, track technician performance, and ensure smooth communication between clients and technicians.Key ResponsibilitiesAssign service tickets from clients to available IT technicians based on location, skill set, and urgencyCoordinate scheduling and dispatch of field technicians for onsite and remote jobsMonitor job progress and ensure timely completion of service requestsCommunicate with clients regarding job updates, delays, and completion statusMaintain accurate records of service calls, technician logs, and job reportsHandle incoming service requests via calls, emails, and ticketing systemsTroubleshoot scheduling conflicts and resolve operational issues quicklyEnsure technicians meet SLAs (Service Level Agreements) and quality standardsRequirementsProven experience in dispatching (IT, Security or Trucking)Strong communication and coordination skillsAbility to multitask and work in a fast-paced environmentFamiliarity with ticketing/CRM systems (ServiceNow, Zendesk, etc.) is a plusBasic understanding of IT services (networking, hardware, software support)Good problem-solving and decision-making skillsProficiency in Microsoft Office / Google WorkspaceAbility to work in US time zonesPreferred QualificationsExperience working with independent IT technicians in the USAKnowledge of field service management toolsBackground in technical support or IT servicesWhat We OfferCompetitive basic salary (50k-70k) + attractive commissionCareer growth opportunities in a fast-scaling companyHands-on experience in IT and dispatch operationsMonthly DinnersAnnual TripsPerformance BonusesJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Agay Barho!

<div>
 Our client Agay Barho is looking for a Logistics Sales Executive - B2B Field Sales in Lahore
 
 
 Agay Barho seeks a motivated Sales Executive with 1 year of experience to develop business opportunities and strengthen client relationships within the logistics and cargo industry. This position requires hands-on engagement with wholesalers, distributors, and traders, focusing on the import services sector between China and Pakistan. The ideal candidate possesses strong customer relationship management skills, excellent presentation abilities, and comprehensive product knowledge in B2B field sales, particularly in the logistics domain. Working closely with internal teams, the Sales Executive ensures seamless communication, timely follow-ups, and effective coordination to meet client needs and drive business growth.
 
 
 The role involves extensive market outreach, including regular visits to wholesale markets and trading hubs to identify potential clients and understand their logistics requirements. This position demands a proactive, target-oriented professional who can manage multiple Responsibilities
 
 
 independently without managing a team. The Sales Executive maintains accurate records of sales activities, shipping details, and revenue, providing regular reports on progress and challenges to management. A Bachelor's degree is mandatory, and familiarity with sea cargo imports, freight pricing, and delivery duty paid services is highly desirable for success in this role.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Identify and approach wholesalers, distributors, and traders requiring import logistics services between China and Pakistan.
 </li>
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 Generate new business opportunities through active market visits, leveraging referrals and existing professional networks.
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 Act as the primary contact for assigned clients, building and maintaining strong, long-term business relationships to encourage repeat business.
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 Conduct frequent field visits to wholesale markets, trading centers, and industrial areas to understand customer needs and present appropriate logistics solutions.
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 Collaborate closely with pricing, operations, and customer support teams to coordinate client requirements and ensure smooth service delivery.
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 Perform timely follow-ups with clients and internal departments to maintain effective communication and address any issues promptly.
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 Maintain detailed records of leads, sales conversions, shipment statuses, and generated revenue to monitor business performance.
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 Prepare and submit regular reports detailing sales activities, encountered challenges, and overall achievements to senior management.
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 Demonstrate strong communication and negotiation skills to achieve sales targets and resolve client inquiries satisfactorily.
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 Work independently with minimal supervision while maintaining a strong market awareness and a results-driven approach.
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 Apply foundational knowledge of freight forwarding, sea cargo imports, pricing structures, and shipment processes to support client discussions.
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 Develop a comprehensive understanding of import/export logistics and related services to provide valuable insights and recommendations to clients.
 </li>
 </ul>
</div>

Logistics Sales Executive - B2B Field Sales - TJ / 1829728

KENFORE ANALYTICS (PVT.) LIMITED

Job Title: Hotel Reservation &amp; Sales ExecutiveLocation: Lahore Office​Project: Hospitality ServicesNo. of Position: 02Salary: PKR 32,000Job Purpose: The primary goal of this role is to convert customer inquiries into confirmed sales and room reservations through effective communication and sales skills.Key Responsibilities:l Handle inbound calls and chats related to hotel reservations.l Convert customer inquiries into confirmed room bookings and sales.l Provide accurate information about hotel rooms, pricing, availability, and offers.l Upsell and cross-sell rooms and services to maximize revenue.l Maintain professionalism and ensure excellent customer experience.l Accurately enter and update booking details and invoices in the system.l Coordinate with the finance and operations teams when required.Skills &amp; Requirements:l Strong communication and negotiation skills.l Sales-oriented mindset with the ability to close deals.l Experience in hotel reservations or sales-based call center projects (preferred).l Basic system handling and documentation skills.l Ability to work under pressure and manage multiple customer interactions.Why Ovex Tech?<ul><li>Dynamic Environment: Be part of a fast-paced and growing company.</li><li>Growth Opportunities: Work in a stimulating environment and contribute to our continued success.</li><li>Timings: 11am to 7pm - 06 days a week and 01 day off as per roster</li><li>Gross Salary Range is Rs. 32,000/- per month.</li></ul>How to Apply Submit your resume and a cover letter detailing your experience to hr@ovextech.com; asyed@ovextech.com.Pay: Rs30,000.00 - Rs32,000.00 per monthWork Location: In person

Hotel Reservation & Sales Executive

Purelogics

Ideal Candidate:We are looking for a dynamic and driven Account Executive (Sales) to join our sales team. You will support the sales cycle by prospecting, nurturing leads, building relationships with potential clients, and assisting senior team members in closing deals. This role is ideal for someone passionate about tech, eager to grow in B2B sales, and ready to learn fast in a high-performing environment.Responsibilities:<ul><li>AE will be responsible for interacting with prospective customers across the U.S. &amp; UK via outbound phone calls, emails &amp; LinkedIn to grow and maintain existing business.</li><li>Manage and grow your business acumen and continue your success as you bring on additional business to meet your activity, revenue, and margin targets.</li><li>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.</li><li>The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</li><li>AE should have intense knowledge of all the latest IT-related products, both software and hardware.</li><li>Must have good English verbal and written communication skills.</li><li>Develop your book of business by establishing, expanding, and nurturing relationships with key executive stakeholders and decision-makers</li><li>Use your sales acumen to anticipate and overcome customer objections to close sales</li><li>Manage the entire sales cycle from finding a client to securing a deal</li><li>Unearth new sales opportunities through networking and turn them into long-term partnerships</li><li>Remain in regular contact with your clients to understand and meet their needs</li><li>Respond to complaints and resolve issues to the customer&rsquo;s satisfaction and maintain the company&rsquo;s reputation</li><li>Negotiate agreements and keep records of sales and data</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Computer Science, or related field.</li><li>3 years of experience in sales, client success, or a related field (internships count).</li><li>Excellent written and verbal communication skills.</li><li>Comfortable speaking with international clients (primarily US/Europe).</li><li>Tech-savvy with an understanding of software development and digital solutions.</li><li>Strong organizational skills and attention to detail.</li><li>A self-starter with a positive, can-do attitude and hunger to learn.</li></ul>Nice to Have:<ul><li>Familiarity with CRM tools (e.g., HubSpot, Zoho, Pipedrive).</li><li>Experience in B2B SaaS or IT services.</li><li>Exposure to outbound prospecting or lead generation.</li></ul>Experience:<ul><li>Min 3+ Years</li></ul>About Us:PureLogics is a full services technology company with having presence in the USA, UAE, and in Lahore. Over the past 18+ years, we have matured from a narrowly-focused five-person team to a well-established technology hub with around employees. We&rsquo;re CMMI Level 2 and ISO Certified company and highly acclaimed AWS consulting partners.The success of our business mainly lies in building a team of A-players, who work together and build together, and who crave perfection in everything they produce for our elite clients. We offer the opportunity to young and enthusiastic individuals that are eager to take on tough challenges under our mentorship toward a bright future.What are we offering?<ul><li>Annual Paid Leaves</li><li>Leave Encashment</li><li>Paid Certifications</li><li>Health, Life Insurance</li><li>Provident Fund</li><li>Child Education Program</li><li>Referral Bonus Program</li><li>Car &amp; Bike Finance Program</li><li>Monthly Achievements</li><li>Public Holiday &amp; Weekend Compensation</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

Account Executive (Sales)

Contour Software

<div>
 
 About Contour
 
 
 
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 
 
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 
 
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 
 
 
 Division
 
 
 
 Jonas Club ERP is the industry leader in enterprise software for private clubs. Serving over 2,200 clubs in 17+ countries, Jonas Club ERP helps streamline operations and deliver exceptional member experiences. This role is part of Jonas&rsquo;s global support team, focused on delivering world-class customer service for a suite of products trusted by golf clubs, country clubs, city clubs, and hospitality venues.
 
 
 Division Link: https://www.jonasclub.com/
 
 
 
 About The Position
 
 
 
 We are seeking a highly detail-oriented and process-driven
 
 Client Success Operations Specialist
 
 to support the operational backbone of the Client Success function.
 
 
 This role plays a critical part in protecting recurring revenue, ensuring Salesforce data integrity, maintaining lifecycle accuracy, and supporting renewal and reporting workflows. The position works closely with Client Success, Billing, Finance, and A/R teams to ensure disciplined execution across renewals, offboarding, revenue adjustments, and reporting processes.
 
 
 Success in this role requires operational rigor, strong analytical capability, cross-functional coordination, and a deep understanding of how structured processes impact revenue retention and financial performance.
 
 
 
 What Success Looks Like
 
 
 
 <ul>
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 Renewals are processed accurately and on time with zero revenue leakage
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 Salesforce data remains clean, reliable, and audit-ready
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 Billing and contract records are aligned and reconciled
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 Reporting provided to leadership is accurate, timely, and actionable
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 Offboarding and account changes are executed seamlessly with no downstream impact
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 Cross-functional stakeholders experience strong operational partnership
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 
 Renewal Operations &amp; Revenue Accuracy
 
 
 
 <ul>
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 Update renewal pricing and contract terms for all renewing clients on a monthly basis
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 Reconcile renewal data with Billing to ensure invoicing accuracy and contract alignment
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 Maintain structured renewal tracking documentation to ensure timely and error-free execution
 
 
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 </ul>
 
 Reporting &amp; Analytics
 
 
 
 <ul>
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 Produce recurring attrition, renewal, and portfolio reports for the Senior Director of Client Success
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 Prepare ad hoc executive-level reporting related to churn, revenue retention, and account trends
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 Ensure all reporting aligns with Salesforce data and revenue records
 
 
 </li>
 </ul>
 
 Client Offboarding &amp; Revenue Adjustments
 
 
 
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 Execute operational offboarding for clients transitioning to dormant or terminated status
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 Update account status in Salesforce and internal systems to reflect lifecycle changes
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 Notify internal stakeholders to ensure cross-functional alignment
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 Coordinate billing stops and final reconciliations with Finance
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 Update revenue forecasts, attrition tracking, and reporting accordingly
 
 
 </li>
 </ul>
 
 Module &amp; Account Changes
 
 
 
 <ul>
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 Create and distribute module listing and breakdown reports
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 Manage module removals, swaps, and adjustments
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 Ensure all changes are accurately reflected across contracts, billing systems, and Salesforce
 
 
 </li>
 </ul>
 
 Salesforce Data Integrity
 
 
 
 <ul>
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 Maintain complete, accurate, and reportable Salesforce records
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 Monitor data inputs to preserve dashboard and reporting reliability
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 Partner with Client Success Managers to resolve discrepancies and enforce governance standards
 
 
 </li>
 </ul>
 
 Accounts Receivable Support
 
 
 
 <ul>
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 Partner with A/R and Billing teams to monitor payment compliance
 </li>
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 Flag delinquent accounts to Client Success leadership
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 Support structured follow-up processes to drive timely resolution
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 
 Core Competencies (Must Have)
 
 
 
 <ul>
 <li>
 Process Management &ndash; Designs, follows, and improves structured workflows to ensure consistent, scalable execution
 </li>
 <li>
 Attention to Detail &ndash; Produces accurate, high-quality work by validating data and identifying discrepancies
 </li>
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 Business Acumen &ndash; Understands how operational execution impacts revenue, retention, and financial performance
 </li>
 <li>
 Managing &amp; Measuring Work &ndash; Establishes clear tracking mechanisms and accountability standards
 </li>
 <li>
 Systems Perspective &ndash; Recognizes cross-functional interdependencies and anticipates downstream impacts
 </li>
 <li>
 Analytical Capability &ndash; Ability to interpret attrition, renewal, and revenue-impact data
 </li>
 <li>
 Professional Communication &ndash; Strong written and verbal communication skills
 
 
 </li>
 </ul>
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 3&ndash;5+ years of experience in Client Success Operations, Revenue Operations, or a related operational role within a SaaS or subscription-based environment
 </li>
 <li>
 Experience supporting renewal workflows, billing reconciliation, and revenue-related processes
 </li>
 <li>
 Strong proficiency in Salesforce, including reporting and data governance
 </li>
 <li>
 Experience working cross-functionally with Billing, A/R, Finance, and Client Success teams
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Operations, or a related field (or equivalent professional experience)
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience supporting revenue retention metrics (Gross Retention, Net Retention, churn reporting)
 </li>
 <li>
 Familiarity with SaaS licensing or module-based pricing models
 </li>
 <li>
 Exposure to financial reconciliation or revenue operations environments
 </li>
 <li>
 Experience preparing executive-level reporting
 
 
 </li>
 </ul>
 
 What You Will Bring
 
 
 
 <ul>
 <li>
 A strong sense of responsibility and customer care
 </li>
 <li>
 Willingness to learn and grow in a global support environment
 </li>
 <li>
 Respect for processes, quality standards, and teamwork
 </li>
 <li>
 Professional communication and a positive attitude
 
 
 </li>
 </ul>
 
 Work Schedule &amp; Availability
 
 
 
 <ul>
 <li>
 Training Schedule: 9:00 AM &ndash; 5:00 PM EST (6:00 PM &ndash; 3:00 AM PKT)
 </li>
 <li>
 Post-Training Schedule:
 
 
 </li>
 </ul>
 Ability to work rotating 24/7 shifts, including evenings, weekends, and holidays, as business needs require
 
 
 
 Exciting Benefits We Offer
 
 
 
 <ul>
 <li>
 Market-leading Salary
 </li>
 <li>
 Medical Coverage &ndash; Self &amp; Dependents
 </li>
 <li>
 Parents Medical Coverage
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 Employee Performance-based bonuses
 </li>
 <li>
 Home Internet Subsidy
 </li>
 <li>
 Conveyance Allowance
 </li>
 <li>
 Profit Sharing Plan [Tenured Employees Only]
 </li>
 <li>
 Life Benefit
 </li>
 <li>
 Child Care Facility
 </li>
 <li>
 Company Provided Lunch/Dinner
 </li>
 <li>
 Professional Development Budget
 </li>
 <li>
 Recreational area for in-house games
 </li>
 <li>
 Sporadic On-shore training opportunities
 </li>
 <li>
 Friendly work environment
 </li>
 <li>
 Leave Encashment
 
 
 </li>
 </ul>
 
 
 Disclaimer:
 
 
 
 At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
 
 
 
 
 In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 
</div>

Client Success Operations Specialist

Explore 1019+ Customer success executive in Lahore this March. Find roles across top companies and apply now to boost your career.

1019 customer success executive jobs In Lahore

Customer Success Executive

Customer Success Executive

Customer Success Executive

Logistics Sales Executive - B2B Field Sales - TJ / 1829728

Hotel Reservation & Sales Executive

Account Executive (Sales)

Client Success Operations Specialist