sales executive

sales coordinator

merchandising services customer success consultant Jobs in Sharjah

merchandising services customer success consultant

sales engineer

account manager

customer success manager

NielsenIQ

<div>Job Description 
Please note this position is open exclusively to UAE Nationals.
Due to the company's strategy, exciting opportunity has been created whereby we are looking to add a research executive for our customer success team in SA&amp;I division, based in Sharjah.
The Research Executive will help with the delivery of client centric solutions in the area of consumer insight and marketing effectiveness solutions. The purpose of this role is to execute the research projects and maintain a professional relationship with the client by delivering committed deliverables in time and helping our clients execute different studies to provide response(s) to their business and research queries and issues.
Key Tasks &amp; Responsibilities
Develop, implement, coordinate, and manage tracker, ad-hoc, and syndicated Quantitative Research projects by:<ul><li>
Receiving and understanding client briefs</li><li>
Supporting the development of research design in proposals</li><li>
Designing survey questionnaires and related materials</li><li>
Briefing and training field staff</li><li>
Coordinating with all stakeholders involved in project execution</li><li>
Monitoring fieldwork progress and ensuring data quality</li><li>
Analyzing data and extracting meaningful insights</li><li>
Developing conclusions and actionable recommendations</li><li>
Presenting findings and preparing reports from proposal to final delivery</li><li>
Responsible for overall project management and maintaining close working relationships with key team members (e.g., Analysts, Field Staff, and Administrative teams)</li></ul> 
Qualifications 
<ul><li>
 At least 1-2 years of experience in managing Quantitative research at agency side.</li><li>
 Preferred industry experience &ndash; Government/ Semi-Government entities, Travel &amp; Tourism, Transportation.</li><li>
Experience in the area of Customer Happiness, Mystery Audits, Brand-tracking, Usage &amp; Attitude etc. solutions would be preferred.</li><li>
Analytical with excellent writing, presentation and communication skills in English. Fluency in Arabic would be beneficial.</li><li>
 Strong organizational and project management skills, and</li></ul> 

Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Research Executive - Customer Sucess - (UAE Nationals Only)

AL QANNATI BKC GROUPS OF COMPANIES

About The CompanyIntergrande BKC delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Over 22+ years of experience working with the UAE&rsquo;s leading companies, we deploy the industry best tailored manpower services to advance our client success.About The Job<ul><li>Cultivating solid relationships with clients through the provision of exceptional after-sales service.</li><li>Creating a positive onboarding experience for new clients.</li><li>Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.</li><li>Identifying ways to overcome clients' initial dislike of company products.</li><li>Maintaining an accurate record of all existing and potential clients.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,500.00 per monthLanguage:<ul><li>Hindi (Required)</li></ul>License/Certification:<ul><li>UAE Driver's license (Preferred)</li></ul>

Collection Executive

light and fit healthy food

Will be responsible for managing all customer-related activities, including maintaining and updating customer records, handling inquiries and feedback, ensuring timely follow-ups, and utilizing CRM systems and other related tools to streamline communication, track interactions, and enhance customer satisfaction.Job Type: Full-time

Customer Service Officer - RESTAURANT OPERATIOS

<div>Job Description 
This role is responsible for developing and delivering standardized and defined technical support in the area of Merchandising. As a Technical Support Consultant, you are the implementation partner of our customers and you are helping them to perform optimizations of customer specific processes according to their requirements.
During this phase of the customer relationship, you also provide the necessary technical support to ensure the stability of our solutions<ul><li>
Support our existing clients in any technical matters related to our software portfolio.</li><li>
Implementing and supporting our data model into SQL Server and Oracle environments.</li><li>
Ability to troubleshoot any kind of issues independently.</li><li>
Involvement in technical projects for existing software solutions and their integration in the customer environment</li><li>
You support all project participants and project management with your expertise and the provision of solutions and customizations in time, in quality</li><li>
Transfer projects into regular operations at the customer and support your colleagues and customers in support cases / escalations.</li><li>
Contribution with your expertise to technical groups where you are involved</li><li>
Analyze client requirements and come up with technical solutions to match.</li><li>
Support the NielsenIQ sales team and analytics team with your technical competence, experience Build up a strong partnership with the defined customers and inspire the customers, in accordance with the contractual agreements.</li><li>
Regularly updating merchandising software to the latest versions at clients</li><li>
Delivering online and in-person training sessions on the use of merchandising software</li><li>
Supporting the sales team with software demonstrations, technical deep-dives, and product overviews</li><li>
Reporting and monitoring software bugs via platforms such as ServiceNow, JIRA, and Spaceman UserVoice</li><li>
Actively contributing to the collection and communication of development ideas to the Product Leadership team</li><li>
Maintaining continuous collaboration with cross-functional teams: Sales, Product Leadership, and peers</li></ul> 

Qualifications 
<ul><li>
Software support and administration skills</li><li>
Database experience in SQL Server and Oracle</li><li>
Strong Communication skills (Arabic and English)</li><li>
Reliability and commitment to the project and support</li><li>
Patience and the will to find the solution to the problem that is necessary for the solution</li><li>
Ability to work in a team and collaboratively with internal and external experts</li><li>
Very good understanding of customer issues with the aim of meeting customer needs</li><li>
Ability to build good relationships with external and internal stakeholders</li></ul> 

Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Merchandising Services Customer Success Consultant

<div>
 
 Job Description
 
 
 
 This role is responsible for developing and delivering standardized and defined technical support in the area of Merchandising. As a Technical Support Consultant, you are the implementation partner of our customers and you are helping them to perform optimizations of customer specific processes according to their requirements.
 
 
 During this phase of the customer relationship, you also provide the necessary technical support to ensure the stability of our solutions
 
 
 <ul>
 <li>
 Support our existing clients in any technical matters related to our software portfolio
 </li>
 <li>
 Implementing and supporting our data model into SQL Server and Oracle environments
 </li>
 <li>
 Ability to troubleshoot any kind of issues independently
 </li>
 <li>
 Involvement in technical projects for existing software solutions and their integration in the customer environment
 </li>
 <li>
 You support all project participants and project management with your expertise and the provision of solutions and customizations in time, in quality
 </li>
 <li>
 Transfer projects into regular operations at the customer and support your colleagues and customers in support cases / escalations
 </li>
 <li>
 Contribution with your expertise to technical groups where you are involved
 </li>
 <li>
 Analyze client requirements and come up with technical solutions to match
 </li>
 <li>
 Support the NielsenIQ sales team and analytics team with your technical competence, experience Build up a strong partnership with the defined customers and inspire the customers, in accordance with the contractual agreements
 </li>
 <li>
 Regularly updating merchandising software to the latest versions at clients
 </li>
 <li>
 Delivering online and in-person training sessions on the use of merchandising software
 </li>
 <li>
 Supporting the sales team with software demonstrations, technical deep-dives, and product overviews
 </li>
 <li>
 Reporting and monitoring software bugs via platforms such as ServiceNow, JIRA, and Spaceman UserVoice
 </li>
 <li>
 Actively contributing to the collection and communication of development ideas to the Product Leadership team
 </li>
 <li>
 Maintaining continuous collaboration with cross-functional teams: Sales, Product Leadership, and peers
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Software support and administration skills
 </li>
 <li>
 Database experience in SQL Server and Oracle
 </li>
 <li>
 Strong Communication skills (Arabic and English)
 </li>
 <li>
 Reliability and commitment to the project and support
 </li>
 <li>
 Patience and the will to find the solution to the problem that is necessary for the solution
 </li>
 <li>
 Ability to work in a team and collaboratively with internal and external experts
 </li>
 <li>
 Very good understanding of customer issues with the aim of meeting customer needs
 </li>
 <li>
 Ability to build good relationships with external and internal stakeholders
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Our Benefits
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 
 
 </li>
 </ul>
 
 About NIQ
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 For more information, visit NIQ.com
 
 
 Want to keep up with our latest updates?
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
</div>

The Act Hotel - Sharjah

We are seeking a dynamic and experienced Outlet Manager to oversee the day-to-day operations of our outlet. The ideal candidate will be responsible for managing staff, optimizing sales, ensuring excellent customer service, and maintaining high operational standards. If you are a leader with a passion for hospitality/retail and a track record of success in outlet management, we&rsquo;d love to hear from you.Key Responsibilities:<ul><li>Oversee daily operations of the outlet to ensure smooth and efficient functioning</li><li>Lead, train, and motivate the outlet team to achieve sales targets and deliver exceptional service</li><li>Monitor inventory levels, order supplies, and manage stock control</li><li>Handle customer complaints and queries promptly and professionally</li><li>Ensure compliance with health, safety, and hygiene standards</li><li>Prepare and analyze sales reports, budgets, and performance metrics</li><li>Implement marketing and promotional activities to drive footfall and sales</li><li>Collaborate with management to develop business strategies and action plans</li></ul>Requirements:<ul><li>Proven experience as an Outlet Manager or similar role (2+ years preferred)</li><li>Strong leadership, organizational, and communication skills</li><li>Excellent problem-solving and decision-making abilities</li><li>Ability to work in a fast-paced environment</li><li>Knowledge of MS Office</li><li>Hospitality background is a must</li><li>Degree/Diploma in Business Management, Hospitality, or related field is a plus</li></ul>Job Type: Full-time

Outlet Manager

Arla Foods

<div>
 Location
 
 
 Sharjah, AE
 
 
 At Arla, we do so much more than make some of the world&rsquo;s favourite dairy products. We make healthy taste delicious, mornings worth getting up for and family dinners unforgettable. Puck&reg;, Lurpak&reg;, The Three Cows&reg;, Starbucks&reg; and Castello&reg; &ndash; names like these make us a vital, natural part of modern life in over 100 countries around the world. There are 1,200 employees in the Middle East and Africa and 19,000 global employees at the heart of our business. Every single one of us plays an important role and together we build on our 10bn Euros turnover and establish our position as one of the largest dairy companies in the world.
 
 
 Are you ready to take on a vital role in leading the growth of Food Service within targeted channels directly and through distributors? If so, then you could be our new Key Account Manager, responsible for account planning, execution and delivering on performance targets for the accounts assigned to you. In this challenging job you will work out of our Dubai office in Jebel Ali and you will report to the Head of Foodservice - UAE.
 
 
 Read more about our part of the business here Inside Arla | Arla.
 
 
 
 How You Will Make An Impact
 
 
 
 In this role, you will drive key account growth by developing and executing strategic business plans, leading negotiations, managing promotional budgets, and building strong partnerships with foodservice distributors and cross-functional teams. You&rsquo;ll analyse market trends, coordinate with sales and marketing, and ensure Arla&rsquo;s brands are positioned as industry leaders while continually seeking out opportunities for profitable expansion.
 
 
 
 About The Role
 
 
 
 <ul>
 <li>
 Develop and manage account activity plans to meet budgeted volumes and margin objectives, aligned with the overall BU Strategy.
 </li>
 <li>
 Achieve annual sales and P&amp;L targets by developing and executing customer business plans.
 </li>
 <li>
 Lead and manage the implementation of commercial strategies with key account customers.
 </li>
 <li>
 Prepare, evaluate, and track sales budgets to ensure agreement counter performance is executed.
 </li>
 <li>
 Effectively manage allocated promotional budgets.
 </li>
 <li>
 Own the annual agreement negotiation process with key retailers.
 </li>
 <li>
 Develop customer strategies and annual business plans in line with the national sales strategy.
 </li>
 <li>
 Prepare negotiation scenarios and strategies, leading the negotiation process.
 </li>
 <li>
 Continuously analyze customer development, defining and maximizing business opportunities.
 </li>
 <li>
 Analyze available data to manage portfolios profitably and drive growth for Arla brands with each customer.
 </li>
 <li>
 Build effective annual promotion plans based on sound sales development and profitability analysis.
 </li>
 <li>
 Produce excellent conceptual selling decks and establish the brand as the category leader with key customers.
 </li>
 <li>
 Build strong inter-company networks and establish close cross-functional relationships.
 </li>
 <li>
 Manage indirect relationships with Area Sales Managers/Account Sales Managers and their teams, ensuring alignment with outlet objectives.
 </li>
 <li>
 Collaborate with the marketing department responsible for developing brand activities in outlets.
 </li>
 <li>
 Jointly develop winning customer category strategies and conceptual sales.
 </li>
 <li>
 Foster partnerships that position the company as a key supplier and engine for profitable growth.
 </li>
 <li>
 Ensure the company leads in customer relationship management.
 </li>
 <li>
 Continuously seek to understand customer needs better and respond with customized programs aligned with brand equity that are mutually beneficial.
 
 
 </li>
 </ul>
 
 Solid Sales Experience In The Food Service Channel
 
 
 
 You have Bachelor&rsquo;s degree in Hospitality Management, Food Technology, Sales or Marketing, an MBA is a plus. You have at least 5-7 years relevant experience in Sales within Food Service. You have strong business development skills, presentation skills, proven track record of achieving sales targets and background in handling big Food service contracts and deals. Experience within dairy is an advantage. Chef experience is an advantage but not a must. You must have excellent interpersonal, negotiation and influencing skills and the ability to work under pressure. You are results oriented and must have significant knowledge of FSR channel, field sales, product and distributor management.
 
 
 
 What Will Make You Successful
 
 
 
 To thrive in this role, the ideal candidate will bring a strategic, solution-driven mindset, approaching challenges with a proactive and forward-thinking attitude. Strong communication skills are essential&mdash; to foster alignment across departments. Transparency and a collaborative spirit are equally important, as this role demands a true team player who can build trust and drive shared success. In a data-led environment, being data savvy is crucial to make informed decisions, optimize performance, and contribute meaningfully to the broader commercial strategy.
 
 
 
 What do we offer?
 
 
 
 At Arla, we&rsquo;re committed to professional development and promoting from within. Our positive and collaborative culture will bring out the best in you. You will join a market leader producing nutritious household-favourite brands while contributing to sustainable practices that benefit our customers, farmers, and the planet.
 
 
 
 Would you like to join us?
 
 
 
 If you want to be part of a dynamic team and help shape the future of dairy, seize this exciting opportunity! Please apply as soon as possible, as we will process applications continuously and close recruitment once the right candidate is found.
 
 
 
 
 Shape the Future of Dairy
 
 
 
 
 
 Arla is a global leader in the dairy industry, committed to producing high-quality products while championing sustainability and innovation. We're passionate about people and our planet, striving to unleash the full potential in each of us. Our goal is to make healthy dairy nutrition and good food habits accessible to all. Join us at Arla Foods and become part of a worldwide cooperative dedicated to making a significant impact on the planet and steering the dairy industry towards a sustainable future.
 
 
 
 
 We are devoted to creating a workplace where everyone feels valued and empowered to bring their authentic selves to work. Diversity and collaboration are key to our success, propelling us to new heights in the dairy industry.
 
 
 
 
 Ref. 102970
 
 
 
 
 
</div>

Key Account Manager - Foodservice

Explore 260+ Customer success manager in Sharjah this September. Find roles across top companies and apply now to boost your career.

260 customer success manager jobs IN Sharjah

Research Executive - Customer Sucess - (UAE Nationals Only)

Collection Executive

Customer Service Officer - RESTAURANT OPERATIOS

Merchandising Services Customer Success Consultant

Merchandising Services Customer Success Consultant

Outlet Manager

Key Account Manager - Foodservice