sales executive

sales engineer

sales manager

commercial consultant

customer service agent

merchandising services customer success consultant

NielsenIQ

<div>
 
 Job Description
 
 
 
 This role is responsible for developing and delivering standardized and defined technical support in the area of Merchandising. As a Technical Support Consultant, you are the implementation partner of our customers and you are helping them to perform optimizations of customer specific processes according to their requirements.
 
 
 During this phase of the customer relationship, you also provide the necessary technical support to ensure the stability of our solutions
 
 
 <ul>
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 Support our existing clients in any technical matters related to our software portfolio
 </li>
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 Implementing and supporting our data model into SQL Server and Oracle environments
 </li>
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 Ability to troubleshoot any kind of issues independently
 </li>
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 Involvement in technical projects for existing software solutions and their integration in the customer environment
 </li>
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 You support all project participants and project management with your expertise and the provision of solutions and customizations in time, in quality
 </li>
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 Transfer projects into regular operations at the customer and support your colleagues and customers in support cases / escalations
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 Contribution with your expertise to technical groups where you are involved
 </li>
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 Analyze client requirements and come up with technical solutions to match
 </li>
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 Support the NielsenIQ sales team and analytics team with your technical competence, experience Build up a strong partnership with the defined customers and inspire the customers, in accordance with the contractual agreements
 </li>
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 Regularly updating merchandising software to the latest versions at clients
 </li>
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 Delivering online and in-person training sessions on the use of merchandising software
 </li>
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 Supporting the sales team with software demonstrations, technical deep-dives, and product overviews
 </li>
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 Reporting and monitoring software bugs via platforms such as ServiceNow, JIRA, and Spaceman UserVoice
 </li>
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 Actively contributing to the collection and communication of development ideas to the Product Leadership team
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 Maintaining continuous collaboration with cross-functional teams: Sales, Product Leadership, and peers
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
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 Software support and administration skills
 </li>
 <li>
 Database experience in SQL Server and Oracle
 </li>
 <li>
 Strong Communication skills (Arabic and English)
 </li>
 <li>
 Reliability and commitment to the project and support
 </li>
 <li>
 Patience and the will to find the solution to the problem that is necessary for the solution
 </li>
 <li>
 Ability to work in a team and collaboratively with internal and external experts
 </li>
 <li>
 Very good understanding of customer issues with the aim of meeting customer needs
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 Ability to build good relationships with external and internal stakeholders
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Our Benefits
 
 
 
 <ul>
 <li>
 Flexible working environment
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 Volunteer time off
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 LinkedIn Learning
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 Employee-Assistance-Program (EAP)
 
 
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 </ul>
 
 About NIQ
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 For more information, visit NIQ.com
 
 
 Want to keep up with our latest updates?
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
</div>

Merchandising Services Customer Success Consultant

Cavillon Fine Chocolates

<div>
 
 We are looking for a highly skilled Operations Manager to oversee and improve the complete operations of our chocolate manufacturing company. This role requires expertise in chocolate production, quality assurance, supply chain management, and retail operations to maintain consistent product quality, operational efficiency, and customer satisfaction.
 
 
 
 
 
 Salary: AED 20,000 to 25,000/-
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 1. Chocolate Manufacturing &amp; Production Management:
 
 
 
 
 <ul>
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 Oversee chocolate production from raw material sourcing to finished products.
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 Manage the tempering, molding, enrobing, and cooling processes to ensure product consistency.
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 Develop and refine recipes in collaboration with R&amp;D teams.
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 Maintain strict control over ingredient selection to ensure premium quality.
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 Monitor production efficiency and implement continuous improvement initiatives.
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 Ensure proper storage conditions for chocolate to prevent bloom and maintain freshness.
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 Coordinate with chocolatiers and production staff to develop artisanal and innovative products.
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 </ul>
 
 
 
 
 2. Quality Assurance &amp; Food Safety Compliance:
 
 
 
 
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 Implement and enforce quality control procedures throughout production.
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 Ensure compliance with food safety standards (HACCP, ISO 22000, FDA, GMP).
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 Conduct routine inspections and audits of manufacturing facilities.
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 Monitor product texture, flavor, and consistency through sensory evaluations.
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 Address customer complaints related to product defects or quality issues.
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 Ensure proper chocolate packaging to maintain freshness and visual appeal.
 </li>
 </ul>
 
 
 
 
 3. Retail &amp; Store Operations Management:
 
 
 
 
 <ul>
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 Oversee daily retail store operations, including sales, merchandising, and customer service.
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 Develop and implement visual merchandising strategies to enhance product presentation.
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 Ensure all chocolate products are displayed at optimal temperatures.
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 Train store staff on product knowledge, sales techniques, and customer engagement.
 </li>
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 Implement loyalty programs and promotional campaigns to drive sales.
 </li>
 </ul>
 
 
 
 
 4. Supply Chain &amp; Inventory Management:
 
 
 
 
 <ul>
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 Oversee procurement of cocoa, dairy, and other essential ingredients.
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 Manage relationships with chocolate suppliers, ensuring sustainable sourcing.
 </li>
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 Monitor inventory levels to prevent shortages or overstocking.
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 Optimize logistics and warehouse operations to minimize waste and losses.
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 Implement cost-effective sourcing strategies while maintaining premium quality.
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 </ul>
 
 
 
 
 5. Financial &amp; Cost Management:
 
 
 
 
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 Develop and control budgets for manufacturing and retail operations.
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 Monitor cost of goods sold (COGS) and optimize pricing strategies.
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 Identify opportunities for reducing production and distribution costs.
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 Analyze sales performance and adjust operations accordingly.
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 </ul>
 
 
 
 
 6. Product Innovation &amp; Market Trends:
 
 
 
 
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 Stay updated on emerging chocolate trends.
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 Work with marketing teams to launch new products and limited-edition collections.
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 Collaborate with chefs and chocolatiers to create unique offerings.
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 Research and introduce sustainable packaging options.
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 </ul>
 
 
 
 
 7. Team Leadership &amp; Training:
 
 
 
 
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 Recruit, train, and mentor production and retail staff.
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 Develop standard operating procedures (SOPs) for both manufacturing and retail teams.
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 Conduct regular performance reviews and implement staff development programs.
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 Foster a culture of excellence, teamwork, and innovation.
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 </ul>
 
 
 
 
 8. Customer Experience &amp; Brand Management:
 
 
 
 
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 Ensure an exceptional customer experience across retail locations.
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 Monitor customer feedback and drive improvements in product and service quality.
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 Work closely with marketing teams to align branding and operational strategies.
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 Develop partnerships with hotels, cafes, and corporate clients for B2B sales.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 
 <ul>
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 Bachelor&rsquo;s degree in Business Administration, Food Science, Operations Management, or a related field.
 </li>
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 5+ years of experience in chocolate or confectionery manufacturing.
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 Strong knowledge of chocolate production techniques, ingredients, and quality control.
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 Experience in managing a team across production and retail sectors.
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 Familiarity with food safety regulations and certifications.
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 Excellent problem-solving, leadership, and organizational skills.
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 Proficiency in ERP systems, inventory management, and POS software.
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 </ul>
 
 
 
 
 
 
 
 
 
 Key Competencies:
 
 
 
 
 
 
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 Strong leadership and decision-making skills.
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 Deep understanding of chocolate production and retail business dynamics.
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 Ability to balance cost efficiency with product quality.
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 Creative thinking for product innovation and market expansion.
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 Passion for chocolate and customer experience excellence.
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 </ul>
</div>

Operations Manager-Chocolate Manufacturing

Al Farran Bakery

Position: Store Manager / Showroom ManagerLocation: Al Majaz SharjahTo apply email CV to afb.hr.uae@gmail.comPosition OverviewThe Store/Showroom Manager will be responsible for overseeing the overall operations of the bakery&rsquo;s retail outlet, including staff supervision, customer service, sales performance, inventory control, and adherence to company standards. The role requires strong leadership, organizational skills, and a passion for delivering an outstanding customer experience.Key Responsibilities<ul><li>Manage daily store/showroom operations to ensure smooth functioning.</li><li>Supervise, train, and motivate staff to achieve high levels of customer service and sales.</li><li>Drive sales growth by implementing effective merchandising and promotional strategies.</li><li>Monitor inventory levels, manage stock ordering, and reduce wastage.</li><li>Ensure compliance with hygiene, food safety, and company policies.</li><li>Handle customer inquiries, feedback, and complaints in a professional manner.</li><li>Prepare daily, weekly, and monthly sales and operations reports.</li><li>Maintain store appearance and ensure adherence to brand standards.</li><li>Coordinate with the production, marketing, and finance teams to support business objectives.</li><li>Ensure staff schedules and attendance are managed effectively.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Business Management, Retail Management, Hospitality, or related field.</li><li>Minimum 3&ndash;5 years of experience in retail management, preferably in bakery, F&amp;B, or FMCG.</li><li>Strong leadership, organizational, and customer service skills.</li><li>Proven ability to meet sales targets and manage budgets.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office and POS systems.</li><li>Ability to work in a fast-paced environment with a flexible schedule.</li></ul>Job Type: Full-time

Store Manager

Job Description: Store Manager / Showroom ManagerLocation: Al Majaz SharjahTo apply email CV to afb.hr.uae@gmail.comPosition OverviewThe Store/Showroom Manager will be responsible for overseeing the overall operations of the bakery&rsquo;s retail outlet, including staff supervision, customer service, sales performance, inventory control, and adherence to company standards. The role requires strong leadership, organizational skills, and a passion for delivering an outstanding customer experience.Key Responsibilities<ul><li>Manage daily store/showroom operations to ensure smooth functioning.</li><li>Supervise, train, and motivate staff to achieve high levels of customer service and sales.</li><li>Drive sales growth by implementing effective merchandising and promotional strategies.</li><li>Monitor inventory levels, manage stock ordering, and reduce wastage.</li><li>Ensure compliance with hygiene, food safety, and company policies.</li><li>Handle customer inquiries, feedback, and complaints in a professional manner.</li><li>Prepare daily, weekly, and monthly sales and operations reports.</li><li>Maintain store appearance and ensure adherence to brand standards.</li><li>Coordinate with the production, marketing, and finance teams to support business objectives.</li><li>Ensure staff schedules and attendance are managed effectively.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Business Management, Retail Management, Hospitality, or related field.</li><li>Minimum 3&ndash;5 years of experience in retail management, preferably in bakery, F&amp;B, or FMCG.</li><li>Strong leadership, organizational, and customer service skills.</li><li>Proven ability to meet sales targets and manage budgets.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office and POS systems.</li><li>Ability to work in a fast-paced environment with a flexible schedule.</li></ul>Job Type: Full-time

Showroom Manager

Eagle Wings Business Consultant

IMMEDIATE HIRINGPosition: Business Setup Consultant (Sales) Location: Business Bay, Dubai, UAE Company: Eagle Wings Business ConsultantJob Summary: The Business Setup Consultant will be responsible for assisting clients in setting up their businesses in the UAE. The consultant will guide clients through the entire business formation process, including advising on the appropriate legal structure, jurisdictions (Mainland&amp; Free Zone, ), documentation, and licensing requirements. The role also involves offering personalized advice to ensure compliance with UAE laws while providing a seamless and efficient setup experience.Key Responsibilities:<ul><li>Client Consultation:</li><li>Meet with potential clients to understand their business requirements, objectives, and goals. Provide expert advice on the best legal structures, jurisdictions, and business setup packages.</li><li>Business Formation:</li></ul>Assist clients in preparing and submitting all necessary documents, including trade name registration, business license applications, and visa processing. Liaise with government authorities such as the Department of Economic Development (DED), free zone authorities, and other relevant bodies.Stay updated with the latest changes in UAE business regulations, industry trends, and market conditions. Advise clients accordingly to ensure compliance with all legal requirements.Create detailed proposals for business setup packages, including cost breakdowns, timelines, and steps involved in the setup process.Maintain strong, professional relationships with clients. Provide ongoing support and advice throughout the setup process and beyond, ensuring client satisfaction.Work closely with PROs and government bodies to expedite the company formation process, resolve any issues, and ensure timely completion of required approvals and permits.Assist the sales team in generating leads, conducting follow-ups, and closing business setup deals. Attend networking events and seminars to represent the company and attract new clients.<ul><li>Market Knowledge:</li><li>Proposal Development:</li><li>Customer Relationship Management:</li><li>Government Liaison:</li><li>Sales Support:</li></ul>Job Type: Full-timePay: From AED1.00 per month

Business Setup Consultant

Forbes Marshall

<div>
 
 
 About the Company
 
 
 
 
 
 
 For over 75 years, Forbes Marshall has been a leader in delivering innovative products and services that help industries worldwide enhance their manufacturing processes and achieve superior energy efficiency. As global industries face the challenges of the climate crisis, the emphasis on sustainable growth with reduced carbon emissions has never been more vital. Drawing on decades of engineering expertise, Forbes Marshall provides practical, long-term solutions that empower businesses to operate more responsibly, cut down energy usage, and improve overall process efficiency. Our commitment to sustainability is reflected in the impact we make we help our customers reduce fuel expenses by up to 1.5% annually, significantly transforming their energy footprint, and cutting down 122,000 tonnes of CO2 emissions each year. We also contribute to water conservation by saving ten million liters per hour and ensure operational uptime that surpasses industry standards. At the heart of our mission is a dedication to customer partnerships, high ethical standards, and community support through initiatives in healthcare, education, and women's empowerment.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 The Member will be part of the Steam Systems Division and will be responsible for the marketing and sales of products to projects across the UAE and GCC. This role involves making customer calls, generating sales by understanding requirements, engaging with internal teams and external stakeholders, and ensuring compliance with company standards and client requirements. The Member will also drive business development initiatives and strengthen customer relationships through effective project delivery.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop the customer base for Forbes Marshall products in the region through regular customer calls and structured sales activities.
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 Identify upcoming projects by leveraging industrial visits, existing customer networks, and consultant, contractor, and global OEM channels.
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 Prepare proposals in coordination with the technical team and head office.
 </li>
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 Work proactively and diligently to achieve assigned sales targets and conduct regular field activities.
 </li>
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 Report to the Team Lead and collaborate with colleagues to drive business growth in the region.
 </li>
 <li>
 Participate in trade exhibitions and marketing initiatives to generate sales opportunities.
 </li>
 <li>
 Liaise with clients, contractors, and internal teams to address technical challenges and implement effective solutions.
 </li>
 <li>
 Prepare project reports, documentation, and status updates for management and clients.
 </li>
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 Support procurement activities by specifying equipment and materials, ensuring compliance and timely delivery.
 </li>
 <li>
 Travel frequently within the UAE and GCC to engage with clients and support business development.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Mechanical Engineering, Instrumentation Engineering, or a closely related discipline from a recognized institution.
 </li>
 <li>
 
 Experience:
 
 2 to 6 years of experience in engineering, project execution, or industrial process environments, preferably with exposure to steam systems and thermal utilities.
 </li>
 <li>
 
 Technical Expertise:
 
 Good understanding of steam systems, steam engineering, and associated process equipment (e.g., steam traps, condensate recovery systems, control valves, flow meters). Experience with industrial installations and thermal utility systems is valuable.
 </li>
 <li>
 
 Industry Exposure:
 
 Experience in industrial or process sectors, including oil and gas, power, or manufacturing, is an advantage.
 </li>
 <li>
 
 Travel Readiness:
 
 Comfortable traveling within the UAE and GCC countries to support projects and client engagements.
 </li>
 <li>
 
 Communication Skills:
 
 Strong verbal and written communication skills, with the ability to collaborate effectively with internal teams, clients, and contractors.
 </li>
 <li>
 
 Problem Solving &amp; Commercial Awareness:
 
 Ability to approach technical challenges thoughtfully, propose practical solutions, and understand client requirements in a constructive way.
 </li>
 <li>
 
 Additional Attributes:
 
 Proactive and field-oriented mindset with a focus on delivering high-quality results and fostering strong customer relationships.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 <ul>
 <li>
 
 Why Join Forbes Marshall?
 
 </li>
 </ul>
 
 Joining Forbes Marshall means becoming part of a legacy that spans over 75 years of engineering excellence and innovation. We are a multinational with Indian roots operating in over 18 countries and catering to over 20 industries.
 
 
 
 
 
 Here, you are not just a member of a workforce; you are a valued part of a close-knit community dedicated to making a real impact. At Forbes Marshall, every member is empowered to contribute to meaningful solutions, grow professionally, and be part of a mission that goes beyond business success to prioritise sustainability and operational excellence.
 
 
 
 
 
 
 
 <ul>
 <li>
 
 Personal and Professional Growth
 
 </li>
 </ul>
 
 At Forbes Marshall, we focus on the growth and development of our members. You will gain valuable experience through engaging projects, exposure to advanced industry practices, and access to training and skill development opportunities. Our culture promotes continuous learning, collaboration, and innovation, allowing members to reach their full potential and enhance their expertise. Your work will be recognised, and your professional skills will grow in line with industry standards.
 
 
 
 
 
 
 
 <ul>
 <li>
 
 A Commitment to Sustainability and Purpose
 
 </li>
 </ul>
 
 Forbes Marshall is dedicated to helping industries operate more efficiently and responsibly providing benefits. As a member of our team, you will contribute to projects that support energy efficiency and sustainability, helping customers reduce their carbon footprint and improve their operational practices. This role offers an opportunity to align your professional journey with a purpose-driven mission, contributing to the larger goal of creating a more sustainable future.
 
 
 
 
 
 
 
 <ul>
 <li>
 
 A Culture of Collaboration
 
 </li>
 </ul>
 
 Collaboration is at the heart of our work environment. Members work together with teams across functions, fostering an atmosphere where knowledge sharing and teamwork, drive success. You will join a team of dedicated professionals who value each other&rsquo;s contributions and are committed to achieving excellence together.
 
 
 
 
 
 
 
 
 
 
 
 
 
 Values We Wish for You to Experience
 
 
 
 
 At Forbes Marshall, our core values shape our culture and guide our actions. They define how we work, collaborate, and contribute to the success of our team and community.
 
 
 
 
 
 
 INTEGRITY
 
 - Energising Self
 
 <ul>
 <li>
 Ethics: Fair and Honest
 </li>
 <li>
 Ownership: I Own the Result
 </li>
 <li>
 Candour: Speak Up
 </li>
 </ul>
 
 
 
 
 
 FAMILY SPIRIT
 
 - Energising Members
 
 <ul>
 <li>
 Generosity and Collaboration: Care, Respect, and Contributing to the performance of other teams along with their own
 </li>
 <li>
 Freedom: Do it
 </li>
 <li>
 Accountability: Answer to the Team
 </li>
 </ul>
 
 
 
 
 
 EXCELLENCE
 
 - Energising Customers
 
 <ul>
 <li>
 Quality: In All We Do
 </li>
 <li>
 Innovation: Try Something New
 </li>
 <li>
 Add Value: Deliver Customer Benefits
 </li>
 </ul>
 
 
 
 
 
 GOOD CITIZENSHIP
 
 - Energising Communities
 
 <ul>
 <li>
 Sustainability: Business, Environment, Society
 </li>
 <li>
 Diversity: Ideas, People, Worldwide
 </li>
 <li>
 Inclusive: Equal Opportunity
 </li>
 </ul>
 
 
 
 
 At Forbes Marshall, members are not just part of a team; they are part of a mission focused on delivering impactful solutions and promoting sustainability. Here, you will find more than just a career; you will find an opportunity to grow, collaborate, and make a meaningful difference in your work and the community.
 
</div>

Project Engineer

AL QANNATI BKC GROUPS OF COMPANIES

About us: Al Qannati-BKC Group of Companies delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Having 25 years of experience working with the UAE&rsquo;s leading companies, we deploy the industry best tailored manpower services to advance our client success.Job Summary: The Customer Service Executive is responsible for delivering excellent customer service by efficiently handling inquiries, resolving complaints, and providing accurate information about products and services. The ideal candidate should be customer-focused, detail-oriented, and capable of working in a fast-paced environment.Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in-person</li><li>Resolve customer complaints and issues effectively and in a timely manner</li><li>Provide detailed information on products, services, policies, and procedures</li><li>Maintain accurate records of customer interactions and transactions</li><li>Coordinate with internal departments (sales, logistics, technical support) to resolve customer issues</li><li>Follow up with customers to ensure their satisfaction and gather feedback</li><li>Process orders, forms, applications, and requests</li><li>Monitor and track customer service metrics and report on performance</li><li>Uphold the company&rsquo;s values and maintain a positive image in all customer interactions</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthLanguage:<ul><li>Hindi (Required)</li></ul>

Customer Service Executive

Explore 285+ Merchandising services customer success consultant in Sharjah this September. Find roles across top companies and apply now to boost your career.