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sales account manager Jobs in Saudi Arabia

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customer service representative - saudi national Jobs in Saudi Arabia

customer service representative - saudi national

customer success account manager Jobs in Saudi Arabia

customer success account manager

customer success manager ksa

Altovita

About the job Customer Success Manager, KSA <p><b>Who are we?</b><br/>We are a female-founded scale-up, currently made up of around 80 AltoVitians. Our fully-remote team hails from 26 different countries and collectively speaks 29 languages. Most of the time, it is our differences that are celebrated (whether they are in cultures, personalities, preferences or passions). However, despite those differences, there are a few principal attributes that we share which define an AltoVitian. AltoVitians are tenacious, humble, and thoughtful. Being humble is important because it enables us to keep learning every day, and tenacity is necessary because in a high performing environment as fast-paced as AltoVita, taking it slow is simply not an option!</p> <p>Today is a particularly exciting time to join our team, we closed our Series A financing round in late 2022 and will be starting the Series B rounds in the coming year. This next chapter won't always be a smooth ride, but it will be filled with innovation, excitement and opportunities, so if you are ready for the challenge (and the fun!) of growing with us, we would love to hear from you.</p> What we do <p>AltoVita is a multi-award winning accommodation platform that enables enterprises to consolidate accommodation programmes through the power of proprietary technology paired with a human centric approach.</p> <p>AltoVita's unique offering sets us apart in the market, providing a network of 7 million+ verified and vetted properties are all duty of care compliant, backed by a four-tier quality control process; located in over 35.000 cities & 165 countries world-wide. With our award-winning enterprise software and human centric approach, we deliver smart and sustainable solutions to global talent mobility & business travel managers worldwide.</p> <p>Our Client Development team plays a vital role as trusted advisors and partners to our clients. Embodying our consultative philosophy, this dedicated team proactively shares new market insights, analyzes data, and empowers our clients with the tools and knowledge to make informed decisions, ensuring our clients are always equipped to make the best choices for their corporate housing needs.</p> <p>AltoVita's technology provides a cloud based bridge between the highly fragmented property distribution system and multinational Global 2000 companies. A proprietary two way API integration with a standardised sourcing process reduces the legacy, inefficient 48 to 72 hour bidding process down to a few minutes, saving valuable time and money.</p> <p>Corporate clients love the bespoke user interface seamlessly configured to their mobility policies, and employees enjoy a greater sense of choice and support in their relocation journey.</p> About the role <p>We are seeking a highly skilled and dedicated Customer Success Manager with proven experience managing high volume housing association requests. The ideal candidate thrives in fast paced, dynamic environments and excels at providing timely, effective solutions to complex client needs.</p> Key Responsibilities <ul> <li>Manage incoming accommodation requests and present corporate clients and relocation management partners with personalized housing options through AltoVita's proprietary enterprise software</li> <li>Reply to client's enquiries related to housing options and offer thoughtful recommendations in a timely manner</li> <li>Build a good relationship with the consultants from relocation management companies</li> <li>Support reporting on conversion figures and identify opportunities for improvement</li> <li>Maintain positive engagement with hospitality partners (hotels, serviced apartments & hotels) and participate in supplier meetings, or trainings to reflect client requirements when necessary</li> <li>Participate in property inspections to gain an in depth understanding of properties quality, when required (KSA/UAE Region)</li> <li>Identify market gaps and collaborate with the Hospitality Growth team to ensure our offering is complete and competitive</li> <li>Get acquainted with AltoVita's proprietary technology and contribute to product development for hospitality operators across the region</li> <li>Proactively contribute to the community, building hospitality operators & supply technology software (quarterly training sessions, content creation, events & conferences, in person visits)</li> <li>Assist in the optimisation process of AltoVita's Customer Success technology and business development efforts in the KSA and UAE regions</li> </ul> Requirements <ul> <li>2+ years of experience in hotel reservations, corporate housing, global mobility or relocation</li> <li>Comfortable working in a fast paced and entrepreneurial environment</li> <li>Ability to work well under pressure and handle high stress situations with calm and professionalism</li> <li>Strong problem solving skills and ability to think on your feet</li> <li>Self motivated, proactive and results driven</li> <li>Occasional weekend on call rotation</li> </ul> Ways of Working <p>AltoVita is a fully remote team. Although we have regular touch points throughout the week, organise off sites in several locations, trust is essential for us to work effectively as a team. Our founders empower us to make decisions autonomously, and in turn expect that we also empower our direct reports.</p> Join our Team <p>AltoVita is the sum of every member of the team. We know that a strong team is a diverse team, and are therefore committed to being an equal opportunity employer, so please bring all of yourself to the interviews and most importantly to our team.</p> Benefits <ul> <li>A team that will always put you first</li> <li>Incredible opportunities for growth and career advancement</li> <li>A fully remote working environment</li> <li>Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more</li> <li>A work from home allowance to get your home office set up</li> <li>A generous vacation package so you can recharge or explore</li> </ul><img src="https://www.jobg8.com/Tracking.aspx?Y%2fM5sLum2FrZVzcX%2fWj6Pkt5JgNdEHxnp" width="0" height="0" />

Customer Success Manager, KSA

AltoVita

<div>
 <strong>
  Who are we?
  <br/>
  <br/>
 </strong>
 We are a female-founded scale-up, currently made up of around 80 AltoVitians. Our fully-remote team hails from 26 different countries and collectively speaks 29 languages. Most of the time, it is our differences that are celebrated (whether they are in cultures, personalities, preferences or passions). However, despite those differences, there are a few principal attributes that we share which define an AltoVitian. AltoVitians are tenacious, humble, and thoughtful. Being humble is important because it enables us to keep learning every day, and tenacity is necessary because in a high performing environment as fast-paced as AltoVita, taking it slow is simply not an option!
 <br/>
 <br/>
 Today is a particularly exciting time to join our team, we closed our Series A financing round in late 2022 and will be starting the Series B rounds in the coming year. This next chapter won&rsquo;t always be a smooth ride, but it will be filled with innovation, excitement and opportunities, so if you are ready for the challenge (and the fun!) of growing with us, we would love to hear from you.
 <br/>
 <br/>
 <strong>
  What We Do
  <br/>
  <br/>
 </strong>
 AltoVita is a multi-award winning accommodation platform that enables enterprises to consolidate accommodation programmes through the power of proprietary technology paired with a human centric approach.
 <br/>
 <br/>
 AltoVita&rsquo;s unique offering sets us apart in the market, providing a network of 7 million+ verified and vetted properties are all duty of care compliant, backed by a four-tier quality control process; located in over 35.000 cities &amp; 165 countries world-wide. With our award-winning enterprise software and human-centric approach, we deliver smart and sustainable solutions to global talent mobility &amp; business travel managers worldwide.
 <br/>
 <br/>
 Our Client Development team plays a vital role as trusted advisors and partners to our clients. Embodying our consultative philosophy, this dedicated team proactively shares new market insights, analyzes data, and empowers our clients with the tools and knowledge to make informed decisions, ensuring our clients are always equipped to make the best choices for their corporate housing needs.
 <br/>
 <br/>
 AltoVita&rsquo;s technology provides a cloud-based bridge between the highly fragmented property distribution system and multinational Global 2000 companies. A proprietary two-way API integration with a standardised sourcing process reduces the legacy, inefficient 48-to-72-hour bidding process down to a few minutes, saving valuable time and money.
 <br/>
 <br/>
 Corporate clients love the bespoke user interface seamlessly configured to their mobility policies, and employees enjoy a greater sense of choice and support in their relocation journey.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are seeking a highly skilled and dedicated Customer Success Manager with proven experience managing high-volume housing association requests. The ideal candidate thrives in fast-paced, dynamic environments and excels at providing timely, effective solutions to complex client needs.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 Manage incoming accommodation requests and present corporate clients and relocation management partners with personalized housing options through AltoVita's proprietary enterprise software
 <br/>
 <br/>
 Reply to client&rsquo;s enquiries related to housing options and offer thoughtful recommendations in a timely manner.
 <br/>
 <br/>
 Build a good relationship with the consultants from relocation management companies
 <br/>
 <br/>
 Support reporting on conversion figures and identify opportunities for improvement
 <br/>
 <br/>
 To maintain the positive engagement with hospitality partners (hotels, serviced apartments &amp; hotels) and participate in supplier meetings, or trainings to reflect client requirements when necessary
 <br/>
 <br/>
 To participate in property inspections to gain an in-depth understanding of properties quality, when required (KSA/UAE Region)
 <br/>
 <br/>
 Identify market gaps and collaborate with the Hospitality Growth team to ensure our offering is complete and competitive.
 <br/>
 <br/>
 Get acquainted with AltoVita's proprietary technology and contribute to product development for hospitality operators across the region.
 <br/>
 <br/>
 Proactively contribute to the community, building of hospitality operators &amp; supply technology software (quarterly training sessions, content creation, events &amp; conferences, in-person visits)
 <br/>
 <br/>
 Assist in the optimisation process of AltoVita's Customer Success technology and business development efforts in the KSA and UAE regions.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 2+ years of experience in hotel reservations, corporate housing, global mobility or relocation
 <br/>
 <br/>
 Comfortable working in a fast-paced and entrepreneurial environment
 <br/>
 <br/>
 Ability to work well under pressure and handle high-stress situations with calm and professionalism
 <br/>
 <br/>
 Strong problem-solving skills and ability to think on your feet
 <br/>
 <br/>
 Self-motivated, proactive and results-driven
 <br/>
 <br/>
 Occasional weekend on call rotation
 <br/>
 <br/>
 <strong>
  Ways of Working
  <br/>
  <br/>
 </strong>
 AltoVita is a fully remote team. Although we have regular touch-points throughout the week, organise off-sites in several locations, trust is essential for us to work effectively as a team. Our founders empower us to make decisions autonomously, and in turn expect that we also empower our direct reports.
 <br/>
 <br/>
 <strong>
  Join our Team
  <br/>
  <br/>
 </strong>
 AltoVita is the sum of every member of the team. We know that a strong team is a diverse team, and are therefore committed to being an equal opportunity employer, so please bring all of yourself to the interviews and most importantly to our team.
 <br/>
 <br/>
 Becoming an AltoVitian means you will benefit from:
 <br/>
 <br/>
 <ul>
  <li>
   A team that will always put you first
  </li>
  <li>
   Incredible opportunities for growth and career advancement
  </li>
  <li>
   A fully-remote working environment
  </li>
  <li>
   Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more
  </li>
  <li>
   A work-from-home allowance to get your home-office set up
  </li>
  <li>
   A generous vacation package so you can recharge or explore
   <br/>
  </li>
 </ul>
</div>


Novo Executive Search

<div>
 <p>
  <strong>
   We're Hiring: General Manager &ndash; Riyadh, KSA
  </strong>
 </p>
 <p>
  Are you a strategic leader with a passion for building businesses from the ground up? Our client, a global leader in off-grid power solutions, is expanding into the Kingdom of Saudi Arabia &mdash; and they&rsquo;re looking for a General Manager to lead the charge.
 </p>
 <p>
  <br/>
 </p>
 <p>
  📍 Location: Riyadh, KSA
 </p>
 <p>
  <br/>
 </p>
 <p>
  📊 Reports to: GCC Regional Director
 </p>
 <p>
  <br/>
 </p>
 <p>
  🔧
  <strong>
   What You&rsquo;ll Do
  </strong>
 </p>
 <ul>
  <li>
   Lead the setup and growth of the KSA business, including legal, operational, and commercial foundations.
  </li>
  <li>
   Drive revenue growth and market expansion across the region.
  </li>
  <li>
   Manage full P&amp;L and ensure operational excellence.
  </li>
  <li>
   Build and lead a high-performing local team.
  </li>
  <li>
   Liaise with government bodies (MISA, ZATCA, etc.) to ensure compliance and secure permits.
  </li>
  <li>
   Oversee production, logistics, after-sales, and procurement functions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  ✅
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   15+ years of leadership in power solutions or industrial manufacturing.
  </li>
  <li>
   Proven success in launching and scaling operations in KSA.
  </li>
  <li>
   Strong commercial acumen and full P&amp;L ownership experience.
  </li>
  <li>
   Fluent in English and Arabic.
  </li>
  <li>
   Experience in renewable energy is a bonus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  🚀
  <strong>
   Why This Role?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a rare opportunity to shape a new market presence in one of the region&rsquo;s most dynamic economies. You&rsquo;ll join a fast-growing, innovative company with a strong global brand and a clear vision for the future.
 </p>
 <p>
  <br/>
 </p>
 <p>
  📩 Interested or know someone who might be? Let&rsquo;s connect!
 </p>
 <p>
  #GeneralManager #KSAJobs #LeadershipOpportunity #PowerSolutions #RenewableEnergy #RiyadhJobs #ExecutiveSearch
 </p>
</div>


General Manager

PRIME MIDDL EAST FZE

<p><b>We&rsquo;re Hiring: General Manager &ndash; Gas Industry (KSA Office)</b></p><p>Are you a strategic leader with a strong background in the Gas/Oil sector? Join a dynamic, forward-thinking company at the forefront of the gas industry in Saudi Arabia. We are looking for a highly motivated and experienced <b>General Manager</b> to oversee and drive operations, business development, and team performance at our KSA office.</p><p><b>Location:</b></p><p>Riyadh / Jeddah/ Dammam (KSA Office)</p><p><b>Key Responsibilities:</b></p><ul><li>Lead and manage all aspects of our operations in Saudi Arabia, ensuring alignment with company strategy and goals.</li><li>Oversee financial performance, operational efficiency, and regulatory compliance.</li><li>Drive business development and growth opportunities in the gas and energy sector.</li><li>Build and maintain strong relationships with government entities, regulatory bodies, and key industry stakeholders.</li><li>Guide cross-functional teams, ensuring a culture of safety, innovation, and accountability.</li><li>Monitor industry trends and market shifts to strategically position the company for future success.</li></ul><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in engineering, Business Administration, or a related field (MBA preferred).</li><li>Minimum of <b>10 years&rsquo; experience</b> in the gas, oil, chemicals, Petrochemicals, HVAC, Sustainability or related heavy industry, with <b>at least 5 years in a senior leadership role</b>.</li><li>Strong knowledge of the KSA Oil/Gas market, regulations, and business culture.</li><li>Proven track record in strategic planning, operations, and team leadership.</li><li>Excellent communication and stakeholder engagement skills.</li><li>Bilingual (Arabic &amp; English) is an advantage.</li></ul><p><b>Ready to lead?</b></p><p>Send your CV and cover letter to <b>hrd@primeco.ae </b>with the subject line: <b>&ldquo;GM Application &ndash; KSA&rdquo;</b></p><p>Job Types: Full-time, Permanent</p><p>Ability to commute/relocate:</p><ul><li>Dammam: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Are you located in Riyadh/Jeddah/Dammam?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Oil/Gas: 8 years (Preferred)</li><li>Senior roles: 10 years (Preferred)</li></ul><p>Willingness to travel:</p><ul><li>50% (Preferred)</li></ul>

General Manager (KSA Office)

Al Ghalia Trading

<p><b>Key Purpose</b><br/>To drive B2B sales growth, develop strong client relationships, and ensure long-term business success through strategic account management and team leadership.</p><p><b>Core Responsibilities</b><br/>Business Development &ndash; Identify and acquire new clients; retain existing ones.<br/>Account Management &ndash; Maintain strong relationships and meet client needs.<br/>Sales &amp; Marketing &ndash; Drive sales through targeted strategies and market analysis.<br/>Negotiation &ndash; Handle contracts ensuring favorable outcomes for the company.<br/>Team Management &ndash; Lead, coach, and set goals for the B2B team.<br/>Data Analysis &ndash; Use sales data and feedback to guide decision-making.<br/>Communication &ndash; Effectively liaise with clients, internal teams, and leadership.<br/>Strategy Development &ndash; Craft long-term growth plans and optimize operations.<br/>Risk Management &ndash; Identify and mitigate business risks.<br/>Customer Service &ndash; Ensure high levels of satisfaction and resolve issues.<br/>Industry Knowledge &ndash; Stay informed of market trends and adapt strategies.<br/>Budget Management &ndash; Oversee and align spending with company objectives.</p><p><b>Reports/Collaboration With</b><br/>Executive Chef.<br/>Operations Director.<br/>B2B Sales Manager.<br/>Boutique Manager.<br/>Food Safety &amp; Finance Teams.</p><p><b>Required Skills &amp; Competencies</b><br/>Minimum 5 years of experience in the food industry within KSA.<br/>Strong network and contacts with hotels, caf&eacute;s, and restaurants.<br/>Passionate, customer-focused, strong communicator.<br/>Excellent leadership and networking skills.<br/>Strong background in customer service and food safety.<br/>Effective decision-making and problem-solving abilities.</p><p>Job Types: Full-time, Contract</p><p>Experience:</p><ul><li>hospitality : 10 years (Required)</li></ul>

B2B Manager - Hospitality

Splunk

<div><div><div>Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.</div><div></div><div><br>
</div><div>
Are you an upbeat Software Sales Management Professional, with deep knowledge of SaaS, Recurring Revenue, and using Renewals to drive Growth? If so, we are looking for you to join our team!</div><div>
This is a great opportunity to join us as we pursue our vision. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. We&rsquo;re committed to our work, our customers, having fun &mdash; and most importantly, to each other&rsquo;s success.</div><div>
The Splunk Renewals team in EMEA is a results-driven and collaborative bunch. We love to work as a team, celebrate success, and learn from our losses. We have an excellent team culture based on respect, transparency, and always doing the right thing!</div><div><b>
Role</b></div><div>
As the <b>Renewal Sales Representative for KSA + MEA</b>, you will be responsible for managing and selling Term, Cloud, and Perpetual license renewals of Splunk's industry-leading software. You&rsquo;ll work closely with Sales and Customer Success teams to improve retention, minimize churn risk, and drive growth across your territory.</div><div>
You will have a proven track record of success in renewing Term Licences and/or Cloud Subscriptions, building positive, long-term relationships with customers, the broader account management team, and channel partners.</div><div>
This position carries a sales quota.</div><div><b>
Responsibilities</b></div><ul><div>
Manage the <b>KSA (primary territory) + other accounts across the MEA + TRC territories</b> within the EMEA South region, carrying an individual renewal and growth target.</div><div>
Enjoys working in a fast-paced, evolving environment and demonstrates the ability to adapt quickly to change.</div><div>
Meet and exceed assigned renewal rate, retention, and upsell/cross-sell targets.</div><div>
Work on out of quarter cycles, engaging proactively with account teams, partners, and customer data to identify renewal risk and take corrective actions to secure on-time renewals.</div><div>
Identify expansion opportunities to generate additional revenue (upsell/cross-sell), ensuring appropriate engagement with the Account and Partner teams.</div><div>
Maintain accurate account, license, contract, and entitlement data in Salesforce and relevant dashboards (e.g., Tableau).</div><div>
Lead renewals from opportunity creation to invoice, understanding pricing, contract terms, and Splunk policies.</div><div>
Deliver predictable and accurate forecasting through disciplined pipeline and opportunity management.</div><div>
Proactively identify issues impacting renewals and coordinate across teams to resolve them.</div><div>
Track and analyse non-renewals, pending renewals, and churn reasons to generate actionable insights.</div><div>
Support continuous improvement initiatives to increase renewal efficiency, accuracy, and customer satisfaction.</div></ul><div><b>
Requirements</b></div><ul><div>
Confirmed experience in <b>Sales or Renewals within a SaaS organization</b>, managing diverse customer portfolios and meeting/exceeding retention and growth targets.</div><div>
Strong business insight and ability to articulate business value through data, networking, and analytics technology.</div><div>
Confident executive presence with excellent communication and listening skills at C-level.</div><div>
Ability to work cross-functionally with Sales, Success, Pre-Sales, Partners, and Services teams to ensure customer adoption, value realization, and satisfaction.</div><div>
Experience working within both <b>direct customer and channel sales models</b>.</div><div>
Skilled in identifying and mitigating renewal risk well ahead of renewal date (4 quarters or more).</div><div>
Strong relationship-building skills with a personalized, consultative approach.</div><div>
Excellent organizational skills, with the ability to prioritize, take initiative, and work independently.</div><div>
Analytical approach with attention to detail and comfort using CRM and BI tools.</div><div>
Collaborative and team-oriented, eager to contribute to shared success and continuous improvement.</div><div><b>
Fluency in English and Arabic.</b></div><div>
Previous experience managing <b>KSA customer accounts</b> preferred.</div><div>
To be based in KSA &ndash; Premium Residency or Saudi national preferred.</div></ul><div><b>
Splunk, a Cisco company</b>, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</div></div></div>

Renewals Sales Representative - predominantly KSA + other parts of MEA + TRC

Explore 3471+ Customer success manager ksa in Saudi Arabia this November. Find roles across top companies and apply now to boost your career.

3471 customer success manager ksa jobs IN Saudi Arabia

Customer Success Manager, KSA

Customer Success Manager, KSA

Customer Success Manager, KSA

General Manager

General Manager (KSA Office)

B2B Manager - Hospitality

Renewals Sales Representative - predominantly KSA + other parts of MEA + TRC