(hebrew & english) customer support consultant, hospitality (remote)

(hebrew & english) customer support consultant, hospitality (remote) Jobs in Istanbul Turkey

account executive (e-commerce) Jobs in Istanbul Turkey

account executive (e-commerce)

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ai solution architect Jobs in Istanbul Turkey

ai solution architect

application support specialist Jobs in Istanbul Turkey

application support specialist

customer success manager retail ai

Krila Consultancy

<div><p><b><i>Location:</i></b> Istanbul, Turkey (Hybrid/Field)</p><p><b><i>
Company:</i></b> Edge Signal</p><p><b><i>
Reports to:</i></b> Customer Success &amp; Operations</p><p></p><p>
Our client Edge Signal is an innovation-driven AI technology company based in Canada, providing an Edge AI platform for the world&rsquo;s largest retail groups. We don't install cameras or pull cables; we provide an intelligent &quot;Overlay&quot; that connects to existing CCTV infrastructure to generate high-value behavioral metrics.</p><p>
We are looking for a Customer Success Manager to own the end-to-end delivery of our solution. You will be the &quot;bridge&quot; between our world-class development team in Canada and the operations teams of our Tier-1 clients.</p><p></p><p><b><i>
What You Will Do</i></b></p><ul><li>Deployment Orchestration: Manage the end-to-end rollout of Edge Signal boxes across retail sites. You will coordinate logistics, verify hardware arrival, and ensure the onboarding process is seamless.</li><li>Technical Liaison: Act as the primary technical point of contact for client IT and Network departments. You will guide them through firewall permissions, NVR configurations, and IP address assignments.</li><li>Remote Site Auditing: Lead the remote configuration of cameras. You will assess camera angles, map RTSP streams, and determine the optimal setup for specific AI rules.</li><li>Team Leadership: Manage and mentor a junior operations team responsible for daily site health checks and basic onboarding tasks.</li><li>Process Architecture &amp; Documentation: You will own the &quot;Institutional Memory&quot; of our operations. You are responsible for clearly defining, documenting, and maintaining all onboarding and regular site-check procedures. Your goal is to ensure that information belongs to the organization, not a person, making our expansion &quot;anti-fragile&quot; and independent of any single individual.</li><li>Tooling &amp; Automation Strategy: You will identify manual friction points in the daily operations of your team and work directly with the development team to request and define the internal tools needed to automate health checks and simplify the management of 700+ sites.</li><li>Customer Success &amp; Reporting: Join weekly/bi-weekly client calls to report on site health, identify &quot;data gaps&quot; due to camera positioning, and translate AI snapshots into actionable operational insights.</li><li>Bug Triage: Act as the first filter for technical issues, determining if a problem is a site-specific issue or a software bug requiring escalation.</li></ul><p></p><ul><li><br>
The Technical Diplomat: You can speak &quot;Networking&quot; with a firewall admin and &quot;Business Value&quot; with a Store Manager in the same hour.</li><li>Process-Obsessed Architect: You believe that if a process isn't documented, it doesn't exist. You take pride in improving systems over time so that the organization &quot;learns&quot; from every deployment and remains efficient even during personnel transitions.</li><li>Efficiency Advocate: You are not content with manual labor. You are constantly looking for ways to use technology to reduce the workload on your team, acting as a bridge between operational pain and engineering solutions.</li><li>Problem Solver: When a camera view is blocked or a port is closed, you don't just report the problem&mdash;you propose the fix.</li></ul><p>
Requirements</p><ul><li>Experience: 6&ndash;10 years in B2B Technical Operations, IT Project Management, or System Integration.</li><li>Background: Proven experience managing multi-site technology rollouts (Retail Tech, Security Systems, or Telco Infrastructure).</li><li>Technical Literacy: Comfortable with Networking basics (DHCP, Static IPs, Firewall rules) and Video infrastructure (NVRs, RTSP, IP Cameras).</li><li>Communication: Native Turkish and fluent English (to collaborate with our Canadian HQ and international customers).</li></ul><p></p><p>
Why Edge Signal?</p><p>
You will join a &quot;kick-ass&quot; development team at the most exciting stage of a startup. You will have a direct impact on the organizational structure and the way we scale our AI to thousands of stores globally.</p></div><p></p>

Customer Success Manager (Retail AI)

Dyson

<div>
 Assistant Store Manager - &Idot;stanbul &Idot;stinye Park - On-site
 <br/>
 <br/>
 The Assistant Store Leader supports the Store Leader in the daily operations of the Dyson store, guiding the team and ensuring the flawless delivery of the brand experience. This role requires hands‑on leadership, coaching, and active engagement on the shop floor to drive both operational excellence and exceptional customer experience. The Assistant Store Leader contributes to store targets, supports team development, and ensures Dyson&rsquo;s innovative brand standards are consistently executed.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Entrepreneurship &amp; Commercial Focus
  </li>
  <li>
   Identify opportunities to increase sales and improve customer satisfaction, and provide recommendations to the Store Leader.
  </li>
  <li>
   Support the testing and implementation of new services, process improvements, and operational enhancements.
  </li>
  <li>
   Track and execute actions that contribute to overall store performance.
  </li>
  <li>
   Share observations related to stock, services, and operations with the Store Leader and relevant managers.
  </li>
  <li>
   Customer Experience &amp; Brand Standards
  </li>
  <li>
   Ensure Dyson&rsquo;s high customer experience standards are fully implemented in the store.
  </li>
  <li>
   Handle customer complaints at the first stage and escalate to the Store Leader when necessary.
  </li>
  <li>
   Create personalized and meaningful customer interactions with the team, fostering strong brand ambassadors.
  </li>
  <li>
   Collaborate with the Store Leader and relevant teams to execute activities within the Retail Activations calendar.
  </li>
  <li>
   Leadership, Talent Management &amp; Team Development
  </li>
  <li>
   Support the Store Leader in recruitment, onboarding, training, and development of team members.
  </li>
  <li>
   Contribute to daily goal setting, performance tracking, and feedback processes.
  </li>
  <li>
   Help build a positive, motivated, and collaborative team culture.
  </li>
  <li>
   Take an active role in daily floor leadership, demonstrating excellent customer experience and operational execution.
  </li>
  <li>
   Business Performance &amp; Strategy Execution
  </li>
  <li>
   Contribute to improving key store performance metrics (sales, conversion rate, NPS, average basket size, cross‑selling, etc.).
  </li>
  <li>
   Monitor results, identify trends, and share insights with the Store Leader to support action planning.
  </li>
  <li>
   Ensure local operational and visual strategies are correctly implemented in the store.
  </li>
  <li>
   Play an active role in store preparation during peak periods.
  </li>
  <li>
   Operations, Compliance &amp; Asset Protection
  </li>
  <li>
   Ensure compliance with Dyson&rsquo;s standards for operations, safety, cash handling, health &amp; safety, and loss prevention.
  </li>
  <li>
   Support the protection of all confidential information, including customer, team, and business data.
  </li>
  <li>
   Take responsibility for opening/closing procedures, stock accuracy, store maintenance, and daily operational tasks.
  </li>
  <li>
   Work with the Store Leader to resolve issues affecting operations or team performance.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Success Metrics
 <br/>
 <br/>
 <ul>
  <li>
   Customer Experience &amp; Brand: NPS, Mystery Shopper results, store experience feedback
  </li>
  <li>
   Profitability &amp; Performance: Contribution to sales targets, conversion rate, average basket size, cross‑selling
  </li>
  <li>
   Team &amp; Talent: Team engagement, training completion rates, contribution to development plans
  </li>
  <li>
   Operational Excellence: Stock accuracy, shrinkage, visual compliance, audit results
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3-4 years of team management experience.
  </li>
  <li>
   Good level of English.
  </li>
  <li>
   Experience in management or supervisory roles within fast‑paced, customer‑focused retail environments.
  </li>
  <li>
   Proactive, energetic, solution‑oriented, and comfortable taking initiative.
  </li>
  <li>
   Strong communication, decision‑making, and problem‑solving skills.
  </li>
  <li>
   Availability to work weekends and peak trading periods.
  </li>
  <li>
   Proven success in exceeding sales targets and delivering operational excellence.
  </li>
  <li>
   Ability to manage ambiguity and make sound decisions under pressure.
  </li>
  <li>
   Strong ethical standards, emotional intelligence, and the ability to build trust.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Dyson is an equal opportunity employer. We know that great minds don&rsquo;t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
 <br/>
 <br/>
</div>


Assistant Store Manager - İstanbul İstinye Park

TMOB

<div></div><div><div><div><div><div><div><div><div><h5 class="jobSectionHeader"><b>LEVEL</b></h5><h3 class="jobSectionHeader"><b>
MANAGER</b></h3></div></div></div><div><div><div><h5 class="jobSectionHeader"><b>
TEAM</b></h5><h3 class="jobSectionHeader"><b>
PRODUCT</b></h3></div></div></div><div><div><div><h5 class="jobSectionHeader"><b>
TYPE</b></h5><h3 class="jobSectionHeader"><b>
FULL-TIME</b></h3></div></div></div><div><div><div><h5 class="jobSectionHeader"><b>
LOCATION</b></h5><h3 class="jobSectionHeader"><b>
ISTANBUL</b></h3></div></div></div></div></div></div></div>
<div></div>
<div><div><div><div><div><div><div><div><div><p>As a Producer, you own delivery outcomes from discovery alignment to production release. You turn business intent into a structured artifact chain, orchestrate AI agents across the lifecycle, and ensure we ship with quality and operational stability.</p></div></div><div></div><h6 class="jobSectionHeader"><b>
WHAT WE NEED</b></h6><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><div><div><ul>
<li>Proven delivery leadership (project/program management or equivalent ownership role).</li></ul><ul>
<li>Strong written communication and artifact discipline (requirements, plans, decision logs).</li></ul><ul>
<li>Comfort working with product/engineering/design in fast iteration loops.</li></ul><ul>
<li>Ability to define measurable success criteria and enforce quality gates.</li></ul><ul>
<li>Experience with AI-assisted or agentic delivery workflows.</li></ul><ul>
<li>Familiarity with operational excellence practices (SLOs, runbooks, observability).</li></ul></div></div></div></div></div></div><div></div><div><div><p>
As a Product Engineer, you deliver product features by partnering with AI agents and production-grade tooling. You focus on turning well-defined artifacts into working, testable, operable software&mdash;without compromising quality.</p></div></div></div></div></div><div></div>
<div></div>
<div><div><div><div><div><div><div><h6 class="jobSectionHeader"><b>WHAT YOU WILL DO</b></h6><h2 class="jobSectionHeader"><b>
Job Description</b></h2><div><div><ul>
<li>Own project scope, milestones, risks, dependencies, and change control end-to-end.</li></ul><ul>
<li>Create and maintain the unified artifact chain (e.g., Product Brief/PRD, decomposition, API specs, test plan, runbook) and keep it consistent as a single source of truth.</li></ul><ul>
<li>Orchestrate agent workflows across design, build, verification, and release; ensure continuous validation and enforceable quality gates.</li></ul><ul>
<li>Run stakeholder communication: status, decisions, trade-offs, and approvals.</li></ul><ul>
<li>Coordinate release readiness and post-launch governance with clear ownership, service targets, and controlled releases.</li></ul></div></div></div></div></div></div></div></div></div><div></div>
<div></div><div><div><div><div><div><div><div><h6 class="jobSectionHeader"><b>WHAT WE OFFER</b></h6><h2 class="jobSectionHeader"><b>
Offering?</b></h2><div><div><ul>
<li>Competitive compensation package</li></ul><ul>
<li>Periodic performance and salary reviews</li></ul><ul>
<li>Access to modern AI tools and productivity software</li></ul><ul>
<li>Private health insurance</li></ul><ul>
<li>Meal allowance</li></ul><ul>
<li>Hybrid/remote work options</li></ul><ul>
<li>Paid time off and additional leave types</li></ul></div></div></div></div></div></div></div></div></div></div><div></div>

Producer

Genesys

<div></div><div><div><div><div><div><div>locations</div><div>
Istanbul (Flexible)</div><div>
Istanbul, Turkey</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 14 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR110381</div></div></div></div></div></div><div><div><div>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.</div><div></div><div>
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</div><div></div><div><b>
Join Our Team at Genesys! </b>Are you ready to be part of a dynamic, inclusive team at a global software company? Genesys is transforming customer experience (CX) with innovative cloud/SaaS solutions. If you&rsquo;re passionate about sales and seek growth opportunities, we want to meet you!<br>
<br>
<b>Role Overview: </b>As a Senior Account Executive in Turkey, you will drive revenue growth by acquiring new business and collaborating with the regional sales team.<br>
<br>
<b>Key Responsibilities:</b></div><ul><li><div>
Drive Revenue: Identify customer needs, connect them with Genesys solutions, and close sales.</div></li><li><div>
Collaborate: Work with partners, peers, and colleagues to enhance sales capabilities.</div></li><li><div>
Lead Generation: Develop new opportunities with support from Marketing.</div></li><li><div>
Trusted Advisor: Build strong relationships within prospect and customer accounts.</div></li><li><div>
Innovate: Bring new ideas to the team and customers.</div></li><li><div>
Customer Success: Help partners and customers maximize their ROI with Genesys.</div></li></ul><div></div><div><b>
Qualifications:</b></div><ul><li><div>
Passion for CX: Strong commitment to customer experience.</div></li><li><div>
Sales Expertise: 5+ years of B2B SaaS/Cloud Sales experience with proven success.</div></li><li><div>
Communication: Excellent written and verbal skills in Turkish and English.</div></li><li><div>
Proactive Approach: Can-do attitude and strong collaboration skills.</div></li><li><div>
Inclusion: Commitment to a diverse and inclusive workplace.</div></li></ul><div></div><div><b>
Minimum Requirements:</b></div><ul><li><div>
Proven record of meeting/exceeding sales goals.</div></li><li><div>
Experience in complex, consultative sales.</div></li><li><div>
Effective communication with all levels within partner/customer organizations.</div></li></ul><div></div><div><b>
Why Genesys?</b></div><ul><li><div>
Inclusive Culture: We celebrate diversity and create an inclusive environment.</div></li><li><div>
Sustainability: We prioritize sustainable practices.</div></li><li><div>
Career Growth: Opportunities for professional development.</div></li><li><div>
Competitive Benefits: Attractive rewards, health and wellness programs, remote work options, and a supportive team environment.</div></li></ul><div></div><div>
#LI-MC1</div><div></div><div>
If a Genesys employee referred you, please use the link they sent you to apply.</div><div></div><div><b>
About Genesys:</b></div><div>
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit <div>www.genesys.com</div>.</div><div></div><div><b>
Reasonable Accommodations:</b></div><div>
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at <div>reasonable.accommodations@genesys.com</div>.</div><div></div><div>
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</div><div></div><div>
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.</div><div></div><div><b>
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or </b><b>expression, marital</b><b> status, domestic partner </b><b>status, national</b><b> origin, genetics, </b><b>disability, military</b><b> and veteran status, and other protected characteristics.</b></div><div></div><div><i>
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></div></div></div></div>

Sr Account Executive

Guess Europe Sagl

<div>
 Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.
 <br/>
 <br/>
 <ul>
  <li>
   Assistant Store Manager in daily operations and overall management of the store
  </li>
  <li>
   Lead and motivate the sales team to achieve store sales goals and objectives
  </li>
  <li>
   Provide exceptional customer service by addressing customer inquiries and resolving issues
  </li>
  <li>
   Ensure product displays, signage, and merchandising standards are maintained throughout the store
  </li>
  <li>
   Assist in training and onboarding new employees to ensure a knowledgeable team
  </li>
  <li>
   Monitor inventory levels and assist in managing stock replenishment and orders
  </li>
  <li>
   Conduct regular store audits to ensure compliance with company policies and procedures
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience in a retail management or supervisory role
  </li>
  <li>
   Strong leadership and team-building skills with the ability to motivate others
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Ability to analyze sales data and make informed decisions
  </li>
  <li>
   Detail-oriented with strong organizational skills
  </li>
  <li>
   Flexibility to work various shifts, including weekends and holidays
  </li>
  <li>
   Univercity diploma required; a degree in business or a related field is a plus
  </li>
 </ul>
</div>


Assistant Store Manager Viaport (Kurtköy)

Arista Networks

<div><b>Company Description</b><p><br>
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.</p><p>
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.</p><p>
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.</p><b><br>
Job Description</b><p><b><br>
Who You'll Work With</b></p><p>
As a team member of the Arista Sales team, you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion you will align Arista&rsquo;s technical resources to achieve your customer&rsquo;s business outcome. You&rsquo;ll partner with some of the most skilled Customer Engineers in the industry in addition to Professional Services and our Executive teams to help them understand how to execute on your customer&rsquo;s behalf. Our sales teams have a culture of team success, where you&rsquo;ll collaborate and be supported by like minded sales professionals.</p><p>
This role will be employed as contractor on a B2B basis.</p><p><b>
What You'll Do</b></p><ul><li>
The Major Account Manager will bring with you deep experience of working with Enterprise customers in T&uuml;rkiye.</li><li>
You will identify, develop and close sales opportunities across the Arista product portfolio including Data Centre and Campus Networking platforms including our Cloud based WI-FI and POE switches. In addition, the product portfolio includes the Arista Routing Platform, Cloud Vision (network automation &amp; telemetry), and our DMF Fabric Monitoring, NDR, Endpoint and AI-driven Network Identity Management solutions.</li><li>
Your remit will be to win and grow both new and existing business across a portfolio of accounts. Experience can come from a number of verticals including: Transportation, Energy, Pharmaceutical or Manufacturing.</li><li>
Establishing productive, professional relationships with key personnel in assigned agencies</li><li>
Creating and executing targeted account plans in concert with partner managers and sales engineering team.</li><li>
Establish customer demand through pre-engagement planning, research, and solution alignment to mission.</li><li>
Manage and align year 1 to year 3 business priorities across a named account territory.</li><li>
Create a marketing plan aligned with named accounts and territory.</li></ul><p><b>
LI-ES1</b></p><b><br>
Qualifications</b><p><br>
You are a driven sales leader with a proven track record of pursuing and closing large big bet deals within large enterprise organizations. You will posses:</p><ul><li>
This role will be employed as contractor on a B2B basis.</li><li>
A minimum of 10 years of Sales experience with a focus on developing Enterprise accounts in T&uuml;rkiye.</li><li>
Working knowledge of selling networking equipment (Router, Switch, SDN, SD-WAN, Campus Networks, Network Virtualization, NFV,), data center, and/or network automation solutions are prerequisites.</li><li>
Bachelor Degree (BA/BS,CS,BBA) or equivalent. MBA desirable.</li><li>
Currently resident in T&uuml;rkiye. This is a home working / field based role.</li><li>
Fluent in both Turkish and English.</li><li>
Demonstrated leadership skills to lead both internal cross functional teams within Engineering, Legal, Marketing and external partners.</li><li>
Proven navigation of End User requirements definition through the contracting and resale processes is mandatory.</li><li>
Demonstrated people skills and ability to cultivate and maintain relationships at all levels.</li><li>
Proven track record of building business plans, documenting the processes, and exceeding sales targets.</li><li>
Travel to our customers and regional partners within the territory.</li></ul></div>

Major Account Manager

Adapty.io

<div>
 <strong>
  FunnelFox
 </strong>
 is a no-code platform that helps app developers grow revenue through web2app funnels. Launched two years ago as Adapty&rsquo;s new project, it&rsquo;s already showing impressive growth. Marketers and product managers can build, launch, and optimize funnels in hours instead of months, all without writing a single line of code.
 <br/>
 <br/>
 Our team of 50+ top professionals loves solving big challenges. Imagine having no boring corporate meetings, but direct contact with the founders and working alongside the best in the market. Here, your voice is heard, your ideas matter, and your impact is immediate.
 <br/>
 <br/>
 Our customer base expanded rapidly over the last 6 months, which leads us to grow our customer success capacity. We continue to make sure our customers are happy with our product and motivate them to use its full potential.
 <br/>
 <br/>
 That&rsquo;s why we&rsquo;re looking for a strong Customer Success Manager who can help us build long-lasting relationships with our customers.
 <br/>
 <br/>
 What you will do
 <br/>
 <br/>
 <ul>
  <li>
   Customer onboarding. After handoff from Sales, you&rsquo;ll guide new clients through integration, help them build their first funnel, and get their campaigns live.
  </li>
  <li>
   Act as a strategic advisor. Consult clients on funnel optimization and offer guidance on UA, analytics, and campaign performance.
  </li>
  <li>
   Drive performance. Track key client metrics, check in regularly, and proactively identify opportunities for improvement and growth.
  </li>
  <li>
   Be the voice of the customer. Gather and relay feedback, bugs, and feature requests to the product team. Follow up to ensure critical issues are delivered.
  </li>
  <li>
   Build trust. Create strong relationships with clients and be their go-to person for everything Onifox.
  </li>
  <li>
   Know the product inside and out. You&rsquo;ll be expected to answer detailed product questions and assist with complex use cases.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You have proven experience in Customer Success at SaaS companies, ideally in the mobile industry
  </li>
  <li>
   You possess solid knowledge of mobile analytics and UA: you understand the basics of Amplitude, Facebook Ads, creative testing, and acquisition metrics
  </li>
  <li>
   You&rsquo;re fluent in English written and spoken (B2+ or higher)
  </li>
  <li>
   You&rsquo;re independent and proactive &mdash; we don&rsquo;t micromanage, so you should be comfortable owning your work and driving outcomes
  </li>
  <li>
   You&rsquo;re a team player with a positive attitude &mdash; just good communication and collaboration
  </li>
  <li>
   You live in Istanbul
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice To Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience building or analyzing funnel performance.
  </li>
  <li>
   Familiarity with support/CRM tools
  </li>
  <li>
   Understanding of mobile monetization and growth strategies.
   <br/>
   <br/>
  </li>
 </ul>
 What&rsquo;s in it for you
 <br/>
 <br/>
 <ul>
  <li>
   Join a growing product with huge potential. We&rsquo;re building something big, and you&rsquo;ll have a key role in that journey.
  </li>
  <li>
   Global travel for conferences. Represent FunnelFox, meet clients, and learn from industry leaders.
  </li>
  <li>
   Strong product with industry-best metrics. FunnelFox is among the top 5% fastest-growing SaaS companies.
  </li>
  <li>
   Career growth. Own critical areas, build a team and grow with us.
  </li>
  <li>
   Direct communication and ownership. No bureaucracy, no politics &ndash; just impact.
  </li>
  <li>
   Flexible remote work. Join us from anywhere, and deliver impressive results. We work as individual contractors (PTO, public holidays, and sick leave included).
  </li>
  <li>
   Benefits. English lessons, sports reimbursements, laptop coverage, and more.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Share This Job
  <br/>
  <br/>
 </strong>
 Job Information
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 Customer Success (FF)
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 Location
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 Istanbul, Turkey
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 Employee Type
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 Full-time
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 Career Level
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 Middle
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 Apply for a job now
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Customer Success Manager (FunnelFox, Turkey)

Explore 84+ Customer success manager retail ai in Istanbul Turkey this April. Find roles across top companies and apply now to boost your career.