estimation engineer

sales executive

electrical engineer

planning engineer

hse engineer

customer support engineer

SOS Computer Technology

Job Description (JD) &ndash; IT Support Engineer (School IT Infrastructure Management)Position: IT Support Engineer Department: Information Technology (IT) Reporting To: School Administrator / IT Manager / Principal / Management Location: School Campus Employment Type: Full-TimePosition SummaryThe IT Support Engineer is responsible for managing, maintaining, and supporting the school's IT infrastructure, ensuring uninterrupted operation of IT systems, networks, classroom technologies, AV systems, servers, end-user devices, and cybersecurity practices. The role includes proactive monitoring, troubleshooting, asset management, user support, and implementation of IT solutions to support educational and administrative operations.Key Responsibilities1. IT Infrastructure Management<ul><li>Manage and maintain school IT infrastructure including:</li><li>Servers (Physical)</li><li>Monitor system performance and uptime.</li><li>Ensure high availability of critical IT systems.</li><li>Perform regular maintenance and updates.</li></ul>2. User Support &amp; Helpdesk<ul><li>Provide Level 1 and Level 2 support to:</li><li>Teachers</li><li>Administrative staff</li><li>Management</li><li>Students (where applicable)</li><li>Diagnose and resolve hardware/software issues.</li><li>Handle support tickets within agreed SLA.</li><li>Provide onsite and remote support.</li></ul>3. Device ManagementSupport and maintain:<ul><li>Desktop PCs</li><li>Laptops</li><li>Printers</li><li>Interactive displays</li><li>Projectors</li><li>Classroom AV equipment</li></ul>4. Asset Management<ul><li>Maintain updated IT asset inventory.</li><li>Track warranties and AMC contracts.</li><li>Record installation, repairs, and replacements.</li><li>Generate periodic asset reports.</li></ul>5. Documentation &amp; ReportingPrepare and maintain:<ul><li>IT policies</li><li>Incident reports</li><li>Maintenance records</li><li>Daily/weekly activity reports</li><li>Preventive maintenance schedules</li></ul>Daily Duties<ul><li>Respond to user support requests.</li><li>Perform preventive maintenance.</li><li>Update asset inventory.</li><li>Resolve reported incidents.</li></ul>Required Skills &amp; QualificationsEducation<ul><li>Bachelor&rsquo;s Degree/Diploma in IT, Computer Science, Network Engineering, or related field.</li><li>Language &ndash; English, Hindi, Malayalam, Arabic will be preferred.</li></ul>Experience<ul><li>2&ndash;5+ years of IT support experience (preferably in schools or educational institutions).</li></ul>Technical SkillsExperience with:<ul><li>Windows Server</li><li>Active Directory</li><li>Microsoft 365 Administration</li><li>Google Workspace</li><li>Networking (TCP/IP, VLAN, Firewall)</li><li>Printers</li><li>Endpoint security solutions</li></ul>Preferred certifications:<ul><li>Microsoft Certified</li><li>CCNA</li></ul>Key Competencies<ul><li>Troubleshooting skills</li><li>Communication skills</li><li>Time management</li><li>Documentation ability</li><li>Customer service mindset</li><li>Problem solving</li><li>Ability to work under pressure</li></ul>Performance KPIs<ul><li>Ticket response and closure time</li><li>Infrastructure uptime %</li><li>User satisfaction score</li><li>Preventive maintenance completion</li><li>Backup success rate</li><li>Asset accuracy</li><li>Security incident resolution time</li></ul>Working Conditions<ul><li>Availability for emergency support outside working hours when required.</li><li>Onsite support across school campuses (if applicable).</li><li>Participation in weekend maintenance activities when needed.</li></ul>Employee Responsibilities &amp; Conduct<ul><li>Follow school policies and SOPs.</li><li>Report to School Administrator, IT Staff, and Principal as directed.</li><li>Do not access unauthorized systems, accounts, or areas.</li><li>Maintain confidentiality of school data.</li><li>Avoid misuse of school IT resources.</li><li>Damage or loss caused by negligence may result in recovery as per company policy.</li><li>Maintain professional behavior on client/school premises.</li></ul>Pay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

IT Support Engineer

BYD Energy Storage

<div>
 
 
 Technical Support Engineer
 
 
 
 Duties：
 
 
 1、Responsible for the installation, commissioning, repair, and maintenance of energy storage systems on site.
 
 
 2、Address technical issues on-site in a timely manner to ensure reliable operation and minimize downtime.
 
 
 3、Provide technical support to customers, answer questions about the equipment, and deliver necessary training.
 
 
 4、Collaborate closely with the technical support team and R&amp;D department to feedback on-field issues and suggest improvements.
 
 
 5、Continuously follow up on customer after-sales service requirements to improve customer satisfaction.
 
 
 6、Ensure compliance with local safety regulations and company safety standards when performing any on-site work.
 
 
 Requirements:
 
 
 1、in Electrical Engineering, Automation, Mechatronics, or related fields.
 
 
 2、At least 3 years of experience in the power industry or with high/low voltage systems, with preference for those with energy storage experience.
 
 
 3、Hands-on experience with equipment installation, commissioning, and maintenance, preferably familiar with energy storage systems.
 
 
 4、Solid understanding of electrical systems, particularly energy storage systems and their principles.
 
 
 5、 Strong troubleshooting and problem-solving skills, capable of working in high/low voltage environments.
 
 
 6、Excellent communication and customer service skills, able to work efficiently under pressure.
 
 
 7、 Relevant electrical or high voltage operation certifications are preferred.
 
 
 8、 Willingness to travel frequently and adapt to flexible working hours.
 
</div>

Technical Support Engineer

ONLINE IT SOLUTIONS

We are seeking a highly motivated and minimum 3-5 years experienced IT Support Engineer to join our IT team, and lead our Cyber Security vertical. Cadidate is responsible for manage data protection, and privacy program in compliance with UAE laws, ADHICS standards, and international best practices..Candidates should be proficient in Server configuration, diagnostics, and maintenance. Also have experience with computer and network security, including firewalls, antivirus software, and malware protection.Candidates often need to provide technical support remotely and need to be familiar with virtual network solutions. They also need to have exceptional communication skills as the role includes dealing with customers by providing customer support and being proficient with the use of command-line interfaces for Windows, Mac OS, and Linux.The candidate must have a minimum of 3 - 5 years experience in a similar role and A valid UAE driving license is mandatory for this role.Responsibilities:<ul><li>Establish and expand the Cybersecurity team at OnlineIT Solutions, defining processes, frameworks, and best practices.</li><li>Design, install, configure, and maintain physical and virtual systems.</li><li>Monitor system performance and troubleshoot hardware and software issues.</li><li>Solid understanding of LAN/WAN, TCP/IP, VPN, firewalls, routers, and switches.</li><li>Hands-on experience with Wi-Fi networks, endpoint security, and secure remote access.</li><li>Configure and maintain latest servers and Firmwares.</li><li>Develop and maintain system documentation.</li><li>Develop and maintain security policies and procedures.</li><li>Provide technical support for users.</li><li>Respond to system outages and other critical issues.</li><li>Maintain and develop knowledge of system hardware and software.</li><li>Ensure compliance with relevant standards.</li><li>Develop, implement, and monitor a strategic, comprehensive data protection, enterprise information security, and IT risk management program aligned with ADHICS, UAE privacy laws, and international standards.</li><li>Cyber security and privacy principles (confidentiality, integrity, availability).</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (mandatory)</li><li>Proven experience as a System Administrator or similar role</li><li>Strong knowledge of Windows/Linux servers, networking, and security</li><li>Experience with Office 365, Active Directory, firewalls, and virtualization</li><li>Relevant certifications (e.g., MCSA, MCSE )are a plus</li><li>Excellent communication and problem-solving skills</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>ADHICS : 1 year (Required)</li></ul>Language:<ul><li>Malayalam (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>Work Location: In person

IT Support Engineer with UAE Driving License

e& UAE

<div>
 
 Job Description
 
 
 
 The App Support Expert Engineer is responsible for providing advanced technical support for enterprise applications, ensuring optimal performance, reliability, and user satisfaction. The role involves troubleshooting complex issues, coordinating with development teams, and maintaining high standards of service delivery.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide expert technical support for enterprise applications, addressing critical incidents and escalations.
 </li>
 <li>
 Diagnose and resolve complex application issues, ensuring minimal impact on business operations.
 </li>
 <li>
 Collaborate with cross-functional teams to identify root causes and implement effective solutions.
 </li>
 <li>
 Proactively monitor application performance, identifying potential issues and suggesting improvements.
 </li>
 <li>
 Maintain accurate and comprehensive documentation of support activities and resolutions.
 </li>
 <li>
 Assist in application upgrades, ensuring a smooth transition and minimal downtime.
 </li>
 <li>
 Ensure compliance with security standards and internal policies during support activities.
 </li>
 <li>
 Mentor and train junior support engineers, fostering a culture of knowledge sharing.
 </li>
 <li>
 Participate in on-call rotations, providing after-hours support as required.
 </li>
 <li>
 Stay updated with industry trends and best practices to enhance support capabilities.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 Excellent communication skills, both verbal and written, for effective collaboration.
 </li>
 <li>
 Ability to work independently and manage multiple tasks in a fast-paced environment.
 </li>
 </ul>
</div>

Expert Engineer/Application Support (UAE National)

AL TAIF

<div>
 
 About AL TAIF
 
 
 
 We are the leading provider of maintenance, repair and overhaul services, and comprehensive lifecycle support for land platforms, heavy utility vehicles and ground support equipment of the UAE Armed Forces. We empower our customer to focus on its missions, confident that its land-based platforms and systems, warfighters and other personnel are in optimal condition to operate at peak performance.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Assist the Engineer II, Project Management in acting as a secondary point of contact for addressing customer requirements and inquiries.
 </li>
 <li>
 Support the capture all project requirements for both mechanical and electrical aspects of projects.
 </li>
 <li>
 Responsible for effective communication with internal and external stakeholders.
 </li>
 <li>
 Contribute to the development of the detailed project plan and schedule them based on the project priorities and resources available.
 </li>
 <li>
 Monitor and assure projects are completed in a timely and professional manner as per the priorities.
 </li>
 <li>
 Conduct feasibility study and close the gap between customer requirement and practical solution.
 </li>
 <li>
 Participate in meetings between customer and engineering design team.
 </li>
 <li>
 Capture lessons learnt over the project lifecycle and drive new project improvement plans.
 </li>
 <li>
 Support the Sr. Engineer, Planning &amp; Quality/Engineer II, Project Management to analyse and identifying risks and issues that could impact the delivery commitments.
 </li>
 <li>
 Prepare comprehensive and insightful monthly project reports for Sr. Engineer, Planning &amp; Quality and management reviews.
 </li>
 <li>
 Apply project management tools and techniques to assist in organizing and tracking project deliverables.
 </li>
 <li>
 Proven ability to work on multiple projects and deliver to challenging timescales within a team environment.
 </li>
 <li>
 Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal network and participating in professional societies etc.
 </li>
 <li>
 Learn, understand and comply with applicable contractual obligations and established AL TAIF Quality and Health, Safety and Environment (HSE) standards.
 </li>
 <li>
 Maintain the confidentiality and security of all company information.
 </li>
 <li>
 Support other members of the Engineering Department in fulfilling their roles.
 </li>
 <li>
 Perform other duties as required by their line manager and the Director, Engineering.
 
 
 </li>
 </ul>
 Experience and Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Mechatronics / Electrical engineering / Mechanical engineering is required. Masters in Engineering management or MBA is preferred.
 </li>
 <li>
 A minimum of 1-3 years of relevant professional experience
 </li>
 <li>
 Ideally you would have 1 years of project management experience.
 </li>
 <li>
 Ideally you would have 1-2 years of Engineering design exposure in electrical, mechanical, or a related technical system is a plus.
 </li>
 <li>
 Interest in pursuing or currently working towards project management certifications such as PMP and Prince II is a plus
 </li>
 <li>
 Exposure to project management software like Microsoft Project, Smartsheet is required.
 </li>
 <li>
 Excellent presentation skills, questioning, listening and negotiating skills.
 </li>
 <li>
 Excellent organizational skills and a methodical approach.
 </li>
 <li>
 Previous experience with military tactical or combat vehicles is an advantage.
 </li>
 <li>
 The ability to work in a fast paced, team orientated environment on multiple discipline projects with changing priorities and schedules is required.
 </li>
 <li>
 Knowledge in the use of Microsoft Office software and CMMS is preferred.
 </li>
 <li>
 The ability to communicate effectively in English and Arabic, both in writing and verbally is required.
 </li>
 <li>
 Have, or be able to obtain a valid UAE driver&rsquo;s license.
 
 
 </li>
 </ul>
 #ALTAIF
</div>

Engineer I, Research, Studies & Publication

total secure

We are seeking a skilled IT Technician to join our dynamic team. The ideal candidate will be responsible for installing, configuring, and maintaining computer systems and networks, providing technical support to users, and ensuring the overall health and security of our IT infrastructure. This role requires strong problem-solving abilities, excellent communication skills, and a proactive approach to IT challenges.Key Responsibilities:<ul><li>Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues. Resolve problems via phone, email, or in-person.</li><li>System Installation &amp; Configuration: Install, configure, and maintain computer hardware, software, and peripheral equipment. Set up new workstations, servers, and other IT equipment.</li><li>Security &amp; Updates: Ensure all systems are up-to-date with the latest security patches and updates. Implement and manage security protocols to safeguard data and infrastructure.</li><li>Troubleshooting: Diagnose and resolve technical issues efficiently. Document issues and solutions for future reference.</li><li>Inventory Management: Track and manage IT inventory, including hardware, software licenses, and other equipment.</li><li>Backup &amp; Recovery: Perform regular data backups and assist with data recovery procedures in the event of a system failure or data loss.</li><li>Documentation: Maintain accurate records of IT processes, configurations, and troubleshooting steps. Create and update documentation for IT procedures and user guides.</li></ul>Qualification <ul><li>B-Tech/BE/Engineering</li><li>Freshers can also apply</li></ul>Attractive Package AvailableJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Century Energy International LLC

WE ARE HIRING &ndash; PRE-SALES ENGINEER (TELECOM)Location: UAE Candidates must already be located in the UAEWe are looking for a dynamic and experienced Pre-Sales Engineer with a strong Telecom / Network background to support our sales and technical teams.Academic Major:<ul><li>Telecommunications</li><li>Networking</li><li>IT / Electronics or related field</li></ul>Job Description:<ul><li>Provide networking products/solutions demonstrations and Proof-of-Concept (PoC)</li><li>Create trusted technical advisor relationships with customers and internal teams</li><li>Lead meetings and present network infrastructure solution designs to prospective customers</li><li>Create and prepare RFIs and RFPs</li><li>Work closely with the sales team to identify customer requirements and propose suitable telecom solutions</li><li>Prepare technical proposals, compliance statements, BOQs, and cost estimations</li><li>Conduct product presentations, demonstrations, and technical discussions with clients</li><li>Coordinate with vendors and suppliers for technical and commercial support</li><li>Review tender documents, specifications, and project requirements</li><li>Support project handover to the operations/implementation team</li><li>Maintain strong knowledge of telecom systems, networking, and related technologies</li><li>Attend client meetings and provide pre-sales technical consultation</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Electronics, Telecommunications, IT, or related field</li><li>Minimum 2&ndash;5 years of experience in Pre-Sales, Telecom Engineering, Marketing, or related field</li><li>Strong knowledge in:</li><li>Telecom systems</li><li>Structured cabling</li><li>Networking</li><li>Fiber optic systems</li><li>IP telephony</li><li>CCTV and ELV solutions</li><li>Experience in technical proposals and tender submissions</li><li>Above-average English communication and presentation skills</li><li>UAE experience is an advantage</li></ul>Salary: To be discussed during the interviewSend your CV to middle-east@ceienergy.com with the Email Subject: Applied Position - SurnameWhatsApp: 055 584 3795Job Type: Full-timeApplication Question(s):<ul><li>Do you have 2 years of work experience in pre-Sales, Marketing, or any related experience in Telecom?</li></ul>

Pre-sales Telecom Engineer/Network Engineer

Explore 741+ Customer support engineer in Abu Dhabi this June. Find roles across top companies and apply now to boost your career.

741 customer support engineer jobs In Abu Dhabi

IT Support Engineer

Technical Support Engineer

IT Support Engineer with UAE Driving License

Expert Engineer/Application Support (UAE National)

Engineer I, Research, Studies & Publication

IT Support Engineer

Pre-sales Telecom Engineer/Network Engineer