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customer support engineer

Noorka

<div><p>At <b>Noorka Logistics</b>, we believe technology drives efficiency across our logistics operations. We are seeking a skilled and dedicated <b>IT Support Engineer</b> to join our team in <b>Dubai</b>. The ideal candidate will ensure seamless IT operations by providing technical support, troubleshooting issues, and maintaining system reliability for smooth business functioning.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li>
<li>Monitor system performance and ensure optimal functionality of IT infrastructure.</li>
<li>Respond to user queries promptly and deliver effective troubleshooting solutions.</li>
<li>Support data backup and recovery procedures to ensure business continuity.</li>
<li>Manage network configurations and security protocols.</li>
<li>Coordinate with vendors for IT equipment maintenance and upgrades.</li>
<li>Keep records of system updates, incidents, and resolutions for reference.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar IT role.</li>
<li>Strong knowledge of networking, operating systems, and troubleshooting techniques.</li>
<li>Familiarity with IT security principles and system management tools.</li>
<li>Excellent problem-solving and communication skills.</li>
<li>Ability to work independently and handle multiple priorities efficiently.</li>
</ul>
<p>Joining <b>Noorka Logistics</b> in <b>Dubai</b> as an IT Support Engineer gives you the opportunity to contribute to a fast-paced logistics environment where technology plays a vital role in business success. If you are passionate about IT systems and eager to support a growing company, we welcome you to apply and be part of our innovative team.</p></div>

IT Support Engineer

Tealium

<div><div><i>When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate.</i></div><div></div><div>
WHO WE ARE</div><div></div><div>
Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium&rsquo;s leadership in CDP is translating directly into leadership in enabling enterprise AI strategies. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.</div><div></div><div>
More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale.</div><div></div><div>
Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these. We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect.</div><div></div><div>
With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation. Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include:</div><ul><li><div>
A Leader in the 2025 Gartner&reg; Magic Quadrant&trade; for Customer Data Platforms</div></li><li><div>
2025 TrustRadius Award Winner: Buyer&rsquo;s Choice</div></li><li><div>
2024 Invoca Partner Collaboration Award</div></li><li><div>
2024 G2 Leader in Tag Management &amp; Enterprise Data Governance</div></li><li><div>
Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024)</div></li><li><div>
Named on Destination CRM&rsquo;s 2024 Top 100 Technologies List for Sales</div></li><li><div>
Named on the 2024 Best and Brightest in the Nation list</div></li><li><div>
BuiltIn&rsquo;s 2024 Best Place to Work</div></li></ul><div></div><div>
WHAT WE ARE LOOKING FOR</div><div></div><div>
We are seeking a technically skilled, motivated, and customer-focused Technical Support Engineer to provide world-class support and solutions to our customers. The ideal candidate will have a technical background in web technologies, APIs, and digital marketing ecosystems and exceptional problem-solving abilities. This role requires an understanding of our platform's technical components, enabling you to troubleshoot complex issues, implement tailored solutions, and serve as a trusted technical advisor to our customers.</div><div></div><div>
As a Technical Support Engineer, you will be a critical bridge between our software's technical architecture and the client&rsquo;s specific business requirements. You will work closely with customers to configure and optimize their use of Tealium products, ensuring smooth implementation and ongoing success. This includes analyzing and resolving intricate issues, guiding technical integrations, and driving strategic conversations about best practices in the digital marketing and analytics landscape.</div><div></div><div>
Ultimately, our Support Engineers ensure customers adopt Tealium&rsquo;s solutions effectively and maximize the platform's potential to achieve their business goals.</div><div><br>
YOUR DAY TO DAY</div><ul><li><div>
Deliver exceptional customer experiences by providing timely and effective support, ensuring customer satisfaction at every interaction.</div></li><li><div>
Debug and analyze JavaScript code while creating clear and concise example code snippets to guide and assist customers.</div></li><li><div>
Communicate professionally and empathetically with customers through our ticketing system, email, and remote meetings.</div></li><li><div>
Empower customers by delivering thorough enablement sessions, helping them unlock the full value of our products and driving long-term engagement with the platform.</div></li><li><div>
Proactively troubleshoot and resolve complex technical issues, particularly those related to JavaScript tags, APIs, Data Discrepancies, and general front-end code languages, ensuring seamless implementation and performance.</div></li><li><div>
Become an expert in the suite of Tealium products, including but not limited to Tealium IQ, AudienceStream, EventStream, and DataAccess</div></li><li><div>
Contribute to our knowledge base to support both internal and external content</div></li></ul><div></div><div>
WHAT YOU BRING TO TEALIUM</div><ul><li><div>
3-5 years of experience in client-facing and technical skills</div></li><li><div>
Experience with reading, writing, and debugging JavaScript or other similar programming languages</div></li><li><div>
Proficient in web technologies, including web development principles and frameworks.</div></li><li><div>
Hands-on experience with APIs for integrating vendor platforms and expertise with tools such as Browser Developer Tools and Proxy tools for debugging and analysis.</div></li><li><div>
Strong familiarity with business intelligence (BI) tools, databases, and SQL languages</div></li><li><div>
Experience with digital marketing and web analytics platforms such as Adobe Analytics, Google Ads, Salesforce, or similar tools.</div></li><li><div>
Demonstrated ability to efficiently search, interpret, and apply technical documentation to solve problems and implement solutions.</div></li><li><div>
You have a strong understanding of, or a keen desire to learn about, mobile app development and debugging techniques.</div></li><li><div>
Exceptional written and verbal communication skills, with the ability to communicate clearly, concisely, and effectively.</div></li><li><div>
Deeply passionate about troubleshooting and resolving issues, demonstrating meticulous attention to detail.</div></li><li><div>
Familiarity with Tealium products or a solid understanding of the AdTech ecosystem is a plus</div></li></ul><div></div><div>
WAGE TRANSPARENCY</div><div></div><div>
In several countries worldwide, including regions within the EMEA and APJ, employers are required or strongly encouraged to include salary ranges in job postings. While requirements vary by location, transparency is a core value at Tealium. We&rsquo;re committed to providing clear and consistent compensation information to all applicants, regardless of location.</div><div></div><div>
This full-time position offers a base salary range of AED 246,758 to AED 308,447 annually. The final offer is determined by job-related skills, experience, and qualifications. The role may also be eligible for a performance-based bonus and equity options.</div><div></div><div>
#LI-PA1</div><div>
#LI-Remote</div><div>
WHY YOU WANT TO WORK HERE</div><div></div><div>
At Tealium, we don&rsquo;t just offer the ordinary, we provide the extraordinary:</div><ul><li>
Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium</li><li>
Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries</li><li>
Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually</li><li>
Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment</li><li>
Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants</li><li>
Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays</li><li>
Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness</li><li>
Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs</li><li>
Health and Related Benefits Programs, offering market competitive benefits programs</li></ul><div></div><div>
Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.</div><div></div><div>
The highly relevant and differentiated positioning of Tealium&rsquo;s solutions makes this a unique and rewarding career opportunity.</div><div></div><ul><li>Offerings vary by level and location.</li></ul></div>

Technical Support Engineer (Remote - Dubai)

Kazamer Tax Consultant

At Kazamer Tax Consultant, we pride ourselves on maintaining a seamless and secure IT infrastructure that supports our business operations. We are currently seeking a skilled and proactive IT Support Engineer to join our team in Dubai. The ideal candidate will be responsible for managing system performance, troubleshooting technical issues, and ensuring uninterrupted IT support across the organization.Key ResponsibilitiesProvide technical support to employees for hardware, software, and network-related issues.Install, configure, and maintain computer systems, servers, and network equipment.Monitor system performance and troubleshoot network connectivity problems.Manage data backup, recovery, and security measures to safeguard company information.Assist in setting up new users, managing access permissions, and maintaining IT asset records.Ensure smooth operation of office systems, including email, printers, and internal software.Collaborate with external vendors for IT equipment maintenance and system upgrades.Maintain documentation for IT configurations, processes, and support activities.Stay updated with emerging technologies and recommend improvements to enhance efficiency.RequirementsBachelor s degree in Information Technology, Computer Science, or a related field.2 4 years of experience in IT support or system administration.Strong knowledge of Windows operating systems, networking protocols, and troubleshooting techniques.Familiarity with IT security practices, backup systems, and cloud applications.Excellent problem-solving and communication skills.Ability to prioritize and handle multiple tasks efficiently in a fast-paced environment.At Kazamer Tax Consultant in Dubai, we offer an engaging and supportive environment where innovation and teamwork drive success. Join us to be part of a company that values your technical expertise and encourages continuous professional growth.

<div>
 At
 <strong>
  Kazamer Tax Consultant
 </strong>
 , we pride ourselves on maintaining a seamless and secure IT infrastructure that supports our business operations. We are currently seeking a skilled and proactive
 <strong>
  IT Support Engineer
 </strong>
 to join our team in
 <strong>
  Dubai
 </strong>
 . The ideal candidate will be responsible for managing system performance, troubleshooting technical issues, and ensuring uninterrupted IT support across the organization.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide technical support to employees for hardware, software, and network-related issues.
  </li>
  <li>
   Install, configure, and maintain computer systems, servers, and network equipment.
  </li>
  <li>
   Monitor system performance and troubleshoot network connectivity problems.
  </li>
  <li>
   Manage data backup, recovery, and security measures to safeguard company information.
  </li>
  <li>
   Assist in setting up new users, managing access permissions, and maintaining IT asset records.
  </li>
  <li>
   Ensure smooth operation of office systems, including email, printers, and internal software.
  </li>
  <li>
   Collaborate with external vendors for IT equipment maintenance and system upgrades.
  </li>
  <li>
   Maintain documentation for IT configurations, processes, and support activities.
  </li>
  <li>
   Stay updated with emerging technologies and recommend improvements to enhance efficiency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
  </li>
  <li>
   2&ndash;4 years of experience in IT support or system administration.
  </li>
  <li>
   Strong knowledge of Windows operating systems, networking protocols, and troubleshooting techniques.
  </li>
  <li>
   Familiarity with IT security practices, backup systems, and cloud applications.
  </li>
  <li>
   Excellent problem-solving and communication skills.
  </li>
  <li>
   Ability to prioritize and handle multiple tasks efficiently in a fast-paced environment.
   <br/>
   <br/>
  </li>
 </ul>
 At
 <strong>
  Kazamer Tax Consultant
 </strong>
 in
 <strong>
  Dubai
 </strong>
 , we offer an engaging and supportive environment where innovation and teamwork drive success. Join us to be part of a company that values your technical expertise and encourages continuous professional growth.
</div>


CMC Markets

<p>At CMC Markets, our End User Support team delivers exceptional internal IT service across our global business. We're looking for a proactive and customer-focused End User Support Specialist to join us in Dubai. In this varied role, you'll provide 1st and 2nd line support to colleagues across desktop, laptop, and mobile devices, managing requests via chat, email, phone, and face-to-face. You'll also support AV and video conferencing, handle onboarding and offboarding, and work closely with teams in London and Sydney to maintain our high service standards.</p>
<p><strong>What you'll bring:</strong></p>
<ul>
<li>Strong knowledge of Windows environments, Exchange, and MS Teams</li>
<li>Excellent communication and multitasking skills</li>
<li>A genuine passion for technology and customer service</li>
</ul>
<p><strong>Nice to have:</strong></p>
<ul>
<li>Experience in ITIL or multi-tiered support environments</li>
<li>Knowledge of modern AV or Mac (JAMF) support</li>
</ul>

End User Support Engineer

Paradigm Solutions

<b>Job qualifications: </b><br> <ul>
<li> 0-3 years of experience</li>
 <li> Bachelor s degree in Management of Information Systems, or related majors (Both business skills and technical IT knowledge required)</li>
 <li> Proper verbal and written communication skills</li>
 <li> Ability to explain complex ideas to those with limited IT knowledge</li>
 <li> Listening and patience</li>
 <li> Customer service and relationship management</li>
 <li> Critical thinking</li>
 <li> Problem-solving</li>
 <li> Attention to details</li>
</ul><b>
 Responsibilities: </b><br> <ul>
 <li> Writing technical scopes for websites and mobile applications</li>
 <li> Testing websites and mobile applications</li>
 <li> Providing technical support for our clients</li>
 <li> Technical documentation- Working in coordination with cross-functional teams</li>
 </ul>

App Support

Uffizio

<div>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 As an Application Tech Support Executive at Uffizio, you will play a crucial role in providing top-tier support to our customers. You will be the first point of contact for clients seeking assistance with our telematics solutions. Your goal will be to ensure customer satisfaction, resolve technical issues, and offer guidance on the use of our products.
 <br/>
 <br/>
 Uffizio is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide technical assistance to clients for Uffizio&rsquo;s telematics software platforms.
  </li>
  <li>
   Diagnose and resolve software, configuration, and GPS device-related issues.
  </li>
  <li>
   Coordinate with the development and QA teams for issue resolution and bug tracking.
  </li>
  <li>
   Support API integrations, server setups etc
  </li>
  <li>
   Maintain logs, prepare documentation, and provide training or remote support to clients.
  </li>
  <li>
   Handle client escalations and ensure high service quality.
  </li>
  <li>
   1&ndash;3 years of experience in technical support, preferably in telematics, GPS tracking, or IoT systems.
  </li>
  <li>
   Basic understanding of APIs.
  </li>
  <li>
   Familiarity with GPS devices, communication protocols (TCP/UDP), and data flow is preferred.
  </li>
  <li>
   Strong communication and problem-solving skills.
  </li>
  <li>
   Ability to multitask and work effectively under pressure.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us?
  <br/>
  <br/>
 </strong>
 Competitive salary and benefits package.
 <br/>
 <br/>
 Opportunities for professional growth and career advancement.
 <br/>
 <br/>
 Work with a talented, dynamic, and supportive team.
 <br/>
 <br/>
 Exposure to cutting-edge telematics technologies.
 <br/>
 <br/>
 Flexible work environment .
</div>


Technical Support Executive

Explore 10000+ Customer support engineer in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

10000 customer support engineer jobs IN Dubai United Arab Emirates

IT Support Engineer

Technical Support Engineer (Remote - Dubai)

IT Support Engineer

IT Support Engineer

End User Support Engineer

App Support

Technical Support Executive