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customer service representative Jobs in Pakistan

customer service representative

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customer sales representative Jobs in Pakistan

customer sales representative

customer support executive

IGarner System

<p><b>Job Summary:</b></p><p>The Customer Support Executive is responsible for providing exceptional service to customers by handling inquiries, resolving complaints, and ensuring customer satisfaction. This role requires excellent communication skills, patience, and problem-solving ability to deliver a positive customer experience.</p><p><b>Key Responsibilities:</b></p><ul><li>Respond to customer queries via phone, email, chat, or in-person in a professional and timely manner.</li><li>Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.</li><li>Maintain customer records by updating account information and service history.</li><li>Provide accurate information about products, services, policies, and procedures.</li><li>Escalate unresolved issues to the appropriate department or supervisor.</li><li>Track, manage, and resolve customer service tickets or cases.</li><li>Collect customer feedback and share insights with the management team for service improvement.</li><li>Support sales and operations teams by ensuring smooth customer interactions.</li><li>Meet performance targets such as response time, resolution time, and customer satisfaction scores.</li><li>Ensure compliance with company policies and service standards.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Communication, or a related field (preferred).</li><li>Proven experience in a customer service or client-facing role (preferred but not mandatory for freshers).</li><li>Strong communication skills in English [and local language if applicable].</li><li>Proficiency in MS Office and customer service software (CRM tools like Zendesk, Freshdesk, HubSpot, etc.).</li><li>Ability to handle pressure and challenging situations calmly.</li><li>Excellent problem-solving and conflict-resolution skills.</li><li>Strong organizational and multitasking abilities.</li><li>Positive attitude, patience, and empathy.</li></ul><p><b>Key Competencies:</b></p><ul><li>Customer-oriented mindset</li><li>Professionalism and accountability</li><li>Team collaboration</li><li>Active listening and adaptability</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs75,000.00 per month</p><p>Work Location: In person</p>

Customer Support Executive

TekBoox

<p>Tekboox, US based IT Company urgently looking to hire Customer Support Executive</p><p><b>Responsibilities:</b></p><p>Experience in healthcare customer support</p><p>Working knowledge of insurance providers and their plans<br/>Patient scheduling for US Doctors</p><p>Familiarity with EMR/EHR and medical billing systems</p><p>Strong communication and customer service skills</p><p>Fresh graduates with up to 2 years of experience</p><p><b>Requirements:</b></p><p>Upto 2 years Professional job experience</p><p>Must have &#8288;excellent English communication skills</p><p>Job Location &amp; Timing:<br/>Location :DHA Y Block Phase 3 Lahore<br/>Timing :<b>Night Shift 6pm to 3am (Onsite 5days a week)</b><br/>Interested apply Saddam.hussain@tekboox.com</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Physicians Revenue Group

<p>Tekboox, US based IT Company urgently looking to hire Resource for Customer Support Executive</p><p><b>Responsibilities:</b></p><p>Experience in healthcare customer support</p><p>Working knowledge of insurance providers and their plans</p><p>Patient scheduling for Doctors</p><p>Familiarity with EMR/EHR and medical billing systems</p><p>Strong communication and customer service skills</p><p>Fresh graduates with up to 2 years of experience</p><p><b>Requirements:</b></p><p>Upto 2 years Professional job experience</p><p>Must have &#8288;excellent English communication skills</p><p><b>Job Location &amp; Timing</b>:</p><p>Location :DHA Lahore</p><p>Timing :<b>Night Shift 6pm to 3am (Onsite 5days a week)</b></p><p>Interested apply Saddam.hussain@tekboox.com</p><p>Job Type: Full-time</p><p>Work Location: On the road</p>

Nessovo solutions

<p><b>Experience: 3+ Years</b><br/><b>Location: Johar Town, Lahore</b><br/><b>Job Type: Full Time Onsite</b><br/><b>Working Days: (Monday toSaturday)</b></p><p><b>Job Position</b>: <b>Customer Support Executive</b><br/>We are growing <b>taxi service</b> provider catering to <b>UK clients</b>, ensuring reliable and seamless travel experiences. To strengthen our customer experience, we are hiring energetic Customer Support Executives who can effectively communicate with both customers and drivers, handle queries, resolve issues, and ensure smooth operations.</p><p><b>Key Responsibilities</b></p><ul><li>Handle <b>inbound</b> and <b>outbound calls</b>, emails, and chats from <b>UK clients and drivers.</b></li><li>Communicate effectively in fluent English with customers and drivers to ensure smooth ride coordination.</li><li>Negotiate with drivers and customers to resolve fare, timing, or route issues professionally.</li><li>Provide accurate information regarding bookings, cancellations, payments, and services.</li><li>Convince customers by addressing their concerns and offering suitable solutions.</li><li>Maintain a high level of professionalism and empathy while handling customer queries.</li><li>Escalate complex issues to the relevant department when required.</li><li>Keep records of customer interactions and ensure timely follow-up.</li><li>Work closely with operations to ensure customer satisfaction and service quality.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree (preferred, but not mandatory if candidate has strong communication skills).</li><li><b>Excellent English communication skills (both spoken and written)</b>.</li><li>Strong negotiation and convincing power.</li><li>Prior experience in customer support, call center, or client services (preferred).</li><li>Ability to multitask, work under pressure, and resolve conflicts effectively.</li><li>Willingness to work in shifts (as per <b>UK time zones</b>).</li><li>Proficiency in MS Office and basic computer operations.</li></ul><p><b>Key Skills:</b></p><ul><li>Excellent verbal and written English.</li><li>Negotiation &amp; Persuasion skills.</li><li>Problem-solving &amp; Conflict resolution.</li><li>Active listening and empathy.</li><li>Time management &amp; Multitasking.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive basic salary.</li><li>Attractive <b>performance-based incentives/commissions</b>.</li><li>Friendly and collaborative work environment.</li><li>Training and development opportunities.</li><li>Growth within the company.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs89,000.00 - Rs90,000.00 per month</p><p>Work Location: In person</p>

Slash International

<p><i><b>Slash International</b></i> is on the hunt for Customer Support Executives, Are you a fresh face or experienced with good communication &amp; problem-solving skills?</p><p>Well, guess what, Slash International wants you! This is a permanent opportunity for individuals ready to grow within a fast-paced, multi-national environment.</p><p><i><b>Position Overview:</b></i></p><p>As a Customer Support Executive, your role will involve handling inbound calls, managing bookings, resolving customer queries, and delivering proactive customer service in a UK-based campaign.</p><p>This is a non-sales role with no targets and a fixed monthly salary that grows over time.</p><p><i><b>Choose Your Own Shift:</b></i><br/>Morning: 10 AM &ndash; 7 PM<br/>Afternoon: 12 PM &ndash; 9 PM<br/>Evening: 5 PM &ndash; 2 AM</p><p><i><b>What You&rsquo;ll Do:</b></i></p><p>Be the friendly voice that handles inbound calls<br/>Manage bookings<br/>Solve customer Queries<br/>Keep things cool, calm, and professional</p><p><i><b>What&rsquo;s in It for You:</b></i></p><p>Fixed monthly salary: <i>Rs. 35,000 &ndash; 40,000</i><br/>Overtime = Paid<br/>Annual salary boost of Rs. 12,000<br/>Rapid growth<br/>1-month paid training<br/>Work with a multinational team full of fun people<br/>Permanent position</p><p><i><b>What We&rsquo;re Looking For:</b></i></p><p>Fluent English speakers<br/>Friendly and confident communicators<br/>Call-handling champs<br/>Graduates preferred<br/>Bonus points if you&rsquo;ve worked in an international call centre before!</p><p><i><b>Location:</b></i> Naqvi Naqsh, Stadium Rd, Chandni Chowk (New Town), Karachi<br/><i><b>Link: </b></i>Map: https://maps.app.goo.gl/7mRu9DVzEsEmP2xX6</p><p><i><b>Contact:</b></i><br/>WhatsApp: +92 340 2424569</p><p>If you&rsquo;ve got the skills and the energy, so hit that <i><b>apply</b></i>button and come. Let's Slash the boring customer support with fun!</p><p>Job Types: Full-time, Fresher</p><p>Pay: Rs35,000.00 - Rs40,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Karachi Gulshan-E-Iqbal: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Rate your Spoken English Skills between 1-5.</li><li>Which shift do you prefer? (Timings)</li></ul><p>Education:</p><ul><li>Intermediate (Required)</li></ul><p>Language:</p><ul><li>Fluent English (Required)</li></ul><p>Work Location: In person</p>

rexD Private Limited

<p>Job Description:</p><ul><li>Answering customer inquiries via phone, email, and live chat in a professional and timely manner.</li><li>Addressing customer complaints and issues efficiently and effectively.</li><li>Providing product and service information to the customers.</li><li>Identifying and escalating priority issues to the appropriate department or individual.</li><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Keeping up-to-date with product and service information and making recommendations to customers as appropriate.</li><li>Providing feedback to the management team on customer concerns and trends.</li><li>Meeting and exceeding performance targets, such as customer satisfaction, quality, and productivity metrics.</li></ul><p>Qualification:</p><ul><li>Bachelor's degree</li></ul><p>Job Specifications:</p><ul><li>Experience in customer support or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Ability to work independently and as part of a team.</li></ul><p>Location:</p><p>Karachi, Pakistan</p><p>Contact Details:<br/>mmujtaba9607@rex-d.com</p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs70,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Work Location: In person</p>

Snoonu

<div></div><div><div><b>What You&rsquo;ll Get Your Hands On:</b></div><ul><li>
Ability to manage a large number of incoming calls and chats.</li><li>
Identify and assess customers&rsquo; needs to achieve satisfaction.</li><li>
Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>
Demonstrate availability for all requirements and have a good attitude to receive customer frustration and change bad customer perceptions of service.</li><li>
Provide accurate, valid, and complete information by using the right methods/tools.</li><li>
Meet personal/customer service team targets and call/chat handling quotas.</li><li>
Follow communication procedures, guidelines, and policies.</li><li>
Be the customer's advocate and give priority to his escalations to ensure high efficiency and resolution.</li></ul><div></div><div><b><br>
The Magic You Bring</b></div><ul><li>
Strong phone contact handling skills and active listening.</li><li>
Should have good leadership skills, ability to guide junior team members</li><li>
Minimum academic qualifications: Intermediate/OA Levels.</li><li>
Proven experience of at least 1 year in the customer service department (Call Centre).</li><li>
Familiarity with industry practices and professional standards.</li><li>
Excellent in English or Arabic language (written, oral, and presentation)</li><li>
Able to use computer software efficiently including MS Office [Word, Excel, PowerPoint]</li><li>
Able to work in rotational shifts</li></ul><div></div><div><b><br>
Inside Snoonu&rsquo;s Universe:</b></div><div>
Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.</div><div></div><div><b><br>
The Dream We&rsquo;re Chasing:</b></div><div>
To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.</div><div></div><div><b><br>
The Quest We&rsquo;re On:</b></div><div>
To radically transform how people live by leveraging technology to connect them with endless possibilities.</div><div></div><div><b><br>
Our Everyday Superpowers:</b></div><div><b>
Be Customer Obsessed: </b>&ldquo;Focus on the customer and all else will follow.&rdquo;</div><div><b>
Act with Integrity: </b>&ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;</div><div><b>
Be Curious and Creative:</b> &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;</div><div><b>
Lead by Example and Take Ownership:</b> &ldquo;Be the change you want to see and take ownership.&rdquo;</div><div><b>
Work Smart and Deliver Results: </b>&ldquo;You can do more by doing less, better, and faster.&rdquo;</div><div><b>
It's All About People: </b>&ldquo;Be a team player; together we are stronger.&rdquo;</div><div><b>
Perks &amp; Worklife Magic at Snoonu:</b></div><div><b>
Remote &amp; Global Vibes &ndash;</b> Collaborate with a worldwide crew.</div><div><b>
Brain Boosters &ndash;</b> Learning budgets, access to courses, and tools for your growth.</div><div><b>
Builder&rsquo;s Playground &ndash;</b> Own your tasks, own your path! We&rsquo;re big on autonomy.</div><div><b>
Shared Success &ndash; </b>We offer equity because we build this together.</div><div><b>
Flexible Time Off &ndash;</b> We take recharging seriously. Generous leave and wellness policies.</div><div><b>
Agile Everything &ndash;</b> Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.</div><div></div><div><b><br>
Beyond the Code: Giving Back Matters</b></div><div>
We don&rsquo;t just build an app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.</div><div></div><div><b><br>
Diversity Isn&rsquo;t Just a Buzzword</b></div><div>
At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.</div><div></div><div><b><br>
Let&rsquo;s Build the Future Together</b></div><div>
Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let&rsquo;s make some tech magic together.</div><div>
Stay in the loop&mdash;connect with us on LinkedIn!</div></div>

Explore 4191+ Customer support executive in Pakistan this October. Find roles across top companies and apply now to boost your career.

4191 customer support executive jobs IN Pakistan

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive