sales executive

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customer service representative Jobs in Pakistan

customer service representative

customer sales representative Jobs in Pakistan

customer sales representative

it support engineer

customer support executive

ibex. Pakistan

<div>
 We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors or above
 </li>
 <li>
 Customer support and other job experience preferred
 </li>
 <li>
 Must be flexible to work in shifts
 </li>
 <li>
 Good Written and Verbal English Communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
 </li>
 <li>
 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
 </li>
 <li>
 Follow up to ensure that appropriate actions were taken on customers&rsquo; requests. Ideally, aim for First Contact Resolution (FCR)
 </li>
 <li>
 Refer unresolved customer grievances or special requests to designated departments for further investigation
 </li>
 <li>
 Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
 </li>
 </ul>
</div>

Customer Support Executive

Dubizzle Labs

<div>
 
 Zameen.com is looking to hire a
 
 &lsquo;Customer Support Executive&rsquo;
 
 for its Bayut and Dubizlee Operations.
 
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for provisioning the packages upon receiving invoices for new &amp; existing accounts.
 </li>
 <li>
 Responsible for client account up gradation upon receiving invoices from different channels.
 </li>
 <li>
 Responsible for client account degradation upon expiration of client account.
 </li>
 <li>
 Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team).
 </li>
 <li>
 Responsible to setup XML feed Integration.
 </li>
 <li>
 Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations.
 </li>
 <li>
 Live chat support to all related web users.
 </li>
 <li>
 Providing after sales &amp; support to all account managers.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 <ul>
 <li>
 Experience: 06 months - 1 Year (Email/Chat Support)
 </li>
 <li>
 Education: Must be a graduate
 </li>
 <li>
 Location: Gulberg, Lahore
 </li>
 <li>
 Shifts: Hybrid
 </li>
 <li>
 Gender: Both
 </li>
 <li>
 Position Level: Entry Level
 </li>
 <li>
 Should have very good command over spoken and special written English.
 </li>
 <li>
 Can communicate with Internal/external staff for their day-to-day queries &amp; their quick fix.
 </li>
 <li>
 Preferably a graduate with a minimum 0.5 year experience.
 </li>
 <li>
 Experience in Customer services role, preferably from a support/call center-
 </li>
 <li>
 Strong communication and follow-up skills.
 </li>
 <li>
 Have a working knowledge of computer software like MS Word and Excel.
 </li>
 </ul>
 
 
</div>

SOAL Technologies

Job DescriptionAdministrative Support: Answer emails and phone calls from clients.Scheduling: Manage the Client&rsquo;s calendar (including scheduling meetings / appointments).Data Entry: Prepare customer spreadsheets and keep online recordsCalling: Make cold calls to generate leads from a provided spreadsheet.Project Management: Create presentations and write official, company-wide correspondenceContent Research and Writing: Conduct online research to find address and contact details for a given list of companies.Customer Support: Address customer queries and provide customer service as first point of contactRequirement:Bachelor&rsquo;s degree preferred in some rolesExcellent writing, verbal communication, and time management skillsFamiliarity with latest workplace technologies, including VoIP, online calendars and desktop sharingWorking knowledge of spreadsheet and word-processing programExcellent multitasking, time management and organizational skillsAbility to work with minimum supervision and confident.Experience with online meeting software (like Zoom or WebEx) and online chat/instant messagingWhat you&rsquo;ll get:<ul><li>Fixed evening shift starting at 8pm PST (Night)</li><li>5 working days</li><li>Weekends (Sat n Sun) off</li><li>Paid time off</li><li>Medical benefits</li><li>Work-life balance</li><li>Opportunities for internal growth</li><li>Location: Onsite, PECHS Block 06, Shahr e Faisal, Karachi.</li><li>FREE Pick n Drop to all the female staff</li></ul>Job Type: Full-timePay: Rs80,000.00 per monthWork Location: In person

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Support at Eminent4U Pvt Ltd, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction, all within a framework of measurable key performance indicators (KPIs).Responsibilities and KPIs:<ul><li>Engage with customers via telephone to efficiently address and resolve queries about products, sales, retentions, resolution, quality assurance and bookings, aiming for first-contact resolution to ensure customer satisfaction.</li><li>Manage to maintain a high customer satisfaction level consistently.</li><li>Utilize strategic techniques to transform inquiries into opportunities for customer upgrades, sales and savings.</li><li>Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers.</li><li>Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction.</li><li>Manage to sustain a high rate of repeat customers.</li><li>Collaborate closely with the UK team to ensure timely updates and synchronisation of customer interaction data.</li><li>Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>Stellar communication skills (A/O Level preferred)</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Positive attitude and keen attention to detail.</li><li>Willingness to go the extra mile for customer satisfaction.</li></ul>Why Join Eminent4U Private Limited?<ul><li>Timings: Afternoon Shift (1:00 PM - 09:30 PM | 2:00 PM - 10:30 PM | 3:00 PM - 11:30 PM |) with alternate weekends off.</li><li>Annual bonuses, Anniversary bonus, Birthday allowances, KPI based rewards along with several other fringe benefits.</li><li>Office location: PECHS, Block-6, Sharah-e-Faisal, Karachi.</li><li>Email: careers@eminent4u.com</li></ul>Job Type: Full-timePay: Up to Rs100,000.00 per monthApplication Question(s):<ul><li>Rate your English communication out of 5 (5 being the highest)</li></ul>Experience:<ul><li>Customer Support: 2 years (Required)</li></ul>Work Location: In person

WBM Technologies

Job post summaryDate posted: October 22, 2025Pay: 45,000.00 (PKR) - 90,000.00 (PKR) per monthJob description:Company: Northlandz Location: Lahore, Pakistan Shift Timing: 8:00 PM &ndash; 5:00 AM Working Days: Monday to Saturday Employment Type: Full-TimeJob Summary:Northlandz is looking for confident and energetic Call Center Agents to join our night shift team. The ideal candidate should possess excellent English communication skills, a customer-oriented attitude, and the ability to handle calls efficiently in a professional manner.Key Responsibilities:<ul><li>Handle inbound and outbound calls with professionalism and courtesy.</li><li>Provide accurate information regarding Northlandz services, offers, and policies.</li><li>Resolve customer queries and complaints promptly and effectively.</li><li>Maintain detailed and accurate call logs in the system.</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics.</li><li>Meet daily and weekly performance targets including call quality and productivity.</li><li>Collaborate with team members to ensure high levels of customer satisfaction.</li><li>Uphold the company&rsquo;s values and maintain a positive attitude during all customer interactions.</li></ul>Requirements:<ul><li>Excellent spoken and written English is mandatory.</li><li>Strong communication, listening, and interpersonal skills.</li><li>Ability to work the night shift (8 PM &ndash; 5 AM) consistently.</li><li>Prior experience in a call center or customer support role is an advantage (but not mandatory).</li><li>Minimum qualification: Intermediate or Bachelor&rsquo;s degree.</li><li>Ability to handle pressure and multitask effectively.</li><li>Professional, punctual, and reliable attitude.</li><li>Salary will be given on sales target</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

Snoonu

<div>
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Ability to manage a large number of incoming calls and chats.
 </li>
 <li>
 Identify and assess customers&rsquo; needs to achieve satisfaction.
 </li>
 <li>
 Build sustainable relationships and trust with customer accounts through open and interactive communication.
 </li>
 <li>
 Demonstrate availability for all requirements and have a good attitude to receive customer frustration and change bad customer perceptions of service.
 </li>
 <li>
 Provide accurate, valid, and complete information by using the right methods/tools.
 </li>
 <li>
 Meet personal/customer service team targets and call/chat handling quotas.
 </li>
 <li>
 Follow communication procedures, guidelines, and policies.
 </li>
 <li>
 Be the customer's advocate and give priority to his escalations to ensure high efficiency and resolution.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Strong phone contact handling skills and active listening.
 </li>
 <li>
 Should have good leadership skills, ability to guide junior team members
 </li>
 <li>
 Minimum academic qualifications: Intermediate/OA Levels.
 </li>
 <li>
 Proven experience of at least 1 year in the customer service department (Call Centre).
 </li>
 <li>
 Familiarity with industry practices and professional standards.
 </li>
 <li>
 Excellent in English or Arabic language (written, oral, and presentation)
 </li>
 <li>
 Able to use computer software efficiently including MS Office [Word, Excel, PowerPoint]
 </li>
 <li>
 Able to work in rotational shifts
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 💼 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Remote &amp; Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 
 📦 Shared Success &ndash;
 
 We offer equity because we build this together.
 
 
 
 🌺 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build an app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let&rsquo;s make some tech magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Physicians Revenue Group

Tekboox, a US-based IT Company, is urgently looking to hire Female Customer Support Executive Responsibilities:&middot; Provide excellent customer support for healthcare clients.&middot; Handle patient scheduling for US doctors.&middot; Have working knowledge of insurance providers and their plans.&middot; Be familiar with EMR/EHR and medical billing systems.&middot; Demonstrate strong communication and customer service skills.Requirements:&middot; Up to 2 years of professional experience (fresh graduates are encouraged to apply).&middot; Excellent English communication skills (spoken and written).&middot; Candidates with O/A Levels background or IELTS certification will be preferred.Job Location &amp; Timing:&middot; Location: DHA Y Block Phase 3, Lahore&middot; Shift: Night Shift (6:00 PM to 3:00 AM)&middot; Work Mode: Onsite, 5 days a weekInterested candidates may apply at: saddam.hussain@tekboox.comJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Female Customer Support Executive

Explore 3969+ Customer support executive in Pakistan this November. Find roles across top companies and apply now to boost your career.

3969 customer support executive jobs IN Pakistan

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Female Customer Support Executive