sales executive

customer sales representative Jobs in Pakistan

customer sales representative

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customer service representative Jobs in Pakistan

customer service representative

customer support representative Jobs in Pakistan

customer support representative

customer support executive

HSK Digitronix Technologies

Job DescriptionPosition: Customer Support Executive Location: Gulshan-e-Iqbal, Karachi Employment Type: Full-Time Salary: 30,000 &ndash; 50,000 per month + commission in dollars+ daily bonusesAbout the RoleWe are hiring for the position of Customer Support Executive. The role involves interacting with clients, and improving overall customer satisfaction. Candidates must be confident, motivated, and ready to work in a fast-paced environment.Shift Options<ul><li>Females Shift: 6:00 PM &ndash; 1:00 AM</li><li>Males Shift: 6:00 PM &ndash; 3:00 AM.</li><li>Monday-Friday ( Saturday , Sunday closed )</li></ul>Key Responsibilities<ul><li>Communicate with customers through calls/messages</li><li>Handle inquiries and provide accurate information</li><li>Maintain follow-ups and customer satisfaction</li><li>Update records and system data</li><li>Achieve daily and weekly performance targets</li></ul>Compensation<ul><li>Base Salary: 30,000 &ndash; 50,000 monthly</li><li>Commission: Performance-based incentives.</li><li>Daily Bonuses: Based on performance.</li></ul>Qualifications<ul><li>Minimum education: Matric/Intermediate</li><li>Strong English communication skills are required for all candidates</li><li>Good interpersonal and customer-handling skills</li><li>Target-driven and motivated</li><li>Customer service/call center experience is a plus, but not mandatory</li></ul>Benefits<ul><li>UnPaid training</li><li>Daily bonuses &amp; monthly incentives.</li><li>Career growth and promotion opportunities</li><li>Friendly and supportive work environment</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Executive

Scaleup Connect

Job Title: Customer Support Executive Job Type: Full-Time Work Mode: Onsite Location: Nazimabad Gender Preference: MaleWork Schedule<ul><li>5 Working Days</li><li>Shift Options:</li><li>06:00 PM &ndash; 03:00 AM OR</li><li>09:00 PM &ndash; 06:00 AM</li></ul>Job OverviewWe are looking for a Customer Support Executive for one of our valued clients to handle back-office operations and provide professional call support for our USA-based business operations.The ideal candidate should have excellent English communication skills (spoken and written), strong customer handling abilities, and experience working in a structured, process-driven environment. The role requires confidence in managing customer calls, maintaining accurate records, and delivering a high level of customer satisfaction. Experience with CRM systems is a plus.Key Responsibilities<ul><li>Handle inbound and outbound customer calls for US-based clients in a professional and courteous manner.</li><li>Provide accurate information related to products, services, orders, billing, and support requests.</li><li>Resolve customer issues efficiently while ensuring a positive customer experience.</li><li>Escalate complex or sensitive issues to the relevant department with proper documentation and follow-up.</li><li>Maintain detailed call logs and ensure timely follow-ups as per service guidelines.</li><li>Process customer requests, updates, documentation, and service changes accurately in internal systems.</li><li>Maintain and regularly update customer records to ensure data accuracy and completeness.</li><li>Monitor service tickets and ensure resolution within agreed turnaround times.</li><li>Prepare daily and weekly reports related to call volume, resolutions, and performance metrics when required.</li><li>Use CRM software to track customer interactions, communication history, and case status.</li><li>Ensure compliance with company policies, quality standards, and data confidentiality requirements.</li><li>Identify recurring customer issues and suggest process or service improvements proactively.</li></ul>Education Requirements<ul><li>Undergraduate or Graduate (any discipline)</li><li>1 to 2 years of experience in customer support, call center, or a similar role</li><li>Prior experience with CRM systems will be an advantage</li></ul>Skills Required<ul><li>Excellent English communication skills (spoken &amp; written)</li><li>Strong customer handling and problem-solving skills</li><li>Ability to work night shifts for US clients</li><li>Attention to detail and good documentation skills</li><li>Team-oriented with a customer-first mindset</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>How many years of experience do you have </li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

ibex. Pakistan

<div>
 We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors or above
 </li>
 <li>
 Customer support and other job experience preferred
 </li>
 <li>
 Must be flexible to work in shifts
 </li>
 <li>
 Good Written and Verbal English Communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
 </li>
 <li>
 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
 </li>
 <li>
 Follow up to ensure that appropriate actions were taken on customers&rsquo; requests. Ideally, aim for First Contact Resolution (FCR)
 </li>
 <li>
 Refer unresolved customer grievances or special requests to designated departments for further investigation
 </li>
 <li>
 Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
 </li>
 </ul>
</div>

DK Digital Solutions

Department: Customer Support Location: Gulshan-e-iqbal Salary Range: Rs. 60,000 &ndash; Rs. 70,000 per month Job Type: Full-Time Job Timing: 6:00 PM &ndash; 3:00 AM (Night Shift)Job Summary:We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving complaints, and ensuring a smooth customer experience through professional communication and timely support.Key Responsibilities:<ul><li>Respond to customer inquiries via call, email, and chat in a timely and professional manner.</li><li>Resolve product or service problems by clarifying the customer&rsquo;s complaint.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Follow up with customers to ensure their issues are resolved.</li><li>Coordinate with internal departments to provide accurate information.</li><li>Handle complaints, provide appropriate solutions, and ensure customer satisfaction.</li><li>Maintain knowledge of company products, services, and policies.</li><li>Meet daily and monthly performance targets.</li><li>Escalate complex issues to the relevant department when required.</li><li>Provide feedback to management regarding recurring customer concerns.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration or related field (preferred).</li><li>1&ndash;3 years of experience in customer support or call center role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to work in rotational shifts (if required).</li><li>Basic knowledge of CRM software and MS Office.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Think Higher Consultants

The Customer Support Executive is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.Key ResponsibilitiesCustomer Service Responsibilities:<ul><li>Greet clients professionally and respond to inquiries via phone, email, and in person</li><li>Provide accurate information about visa consultation services and appointment procedures</li><li>Schedule, confirm, and manage client appointments</li><li>Follow up with clients regarding documentation, payments, and application status</li><li>Handle client concerns or complaints in a polite and professional manner</li><li>Maintain confidentiality of client personal and immigration-related information</li></ul>Administrative Responsibilities:<ul><li>Maintain and organize client records, files, and documentation</li><li>Assist consultants with case-related administrative tasks</li><li>Prepare basic reports, data entries, and correspondence</li><li>Manage office supplies and support daily office operations</li><li>Coordinate with internal departments to ensure smooth workflow</li><li>Ensure compliance with company policies and procedures</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree</li><li>1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred but not mandatory)</li><li>Good fluency in English (spoken and written) is mandatory</li><li>Strong interpersonal and communication skills</li><li>Well-disciplined, punctual, and professional in appearance and conduct</li><li>Basic computer skills</li><li>Ability to multitask and work under pressure</li></ul>Job Type: Full-timeWork Location: In person

Nessovo solutions

Job Position: Customer Support Executive We are growing taxi service provider catering to UK clients, ensuring reliable and seamless travel experiences. To strengthen our customer experience, we are hiring energetic Customer Support Executives who can effectively communicate with both customers and drivers, handle queries, resolve issues, and ensure smooth operations.Key Responsibilities<ul><li>We are looking for confident and customer-focused professionals to join our UK campaign team. The selected candidates will be responsible for interacting with customers who contact us regarding vehicle rental or vehicle purchase inquiries. The role requires strong communication, persuasion, and client-handling skills to provide excellent customer experience and convert inquiries into successful bookings or sales.</li></ul>Key Responsibilities<ul><li>Handle inbound calls from UK-based customers regarding vehicle rental and purchase inquiries.</li><li>Understand customer requirements and recommend suitable vehicle options.</li><li>Professionally explain rental plans, pricing, terms, and purchase details.</li><li>Build rapport with customers and maintain a high level of customer satisfaction.</li><li>Apply effective sales and negotiation techniques to convert leads into confirmed bookings or sales.</li><li>Maintain accurate records of customer interactions in CRM or internal systems.</li><li>Follow up with potential customers to close pending inquiries.</li><li>Coordinate with internal departments for booking confirmations and documentation.</li><li>Ensure compliance with company policies and UK customer service standards.</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent verbal and written English communication skills (mandatory).</li><li>Strong convincing, negotiation, and interpersonal skills.</li><li>Ability to interact confidently with UK clients.</li><li>Customer handling and problem-solving abilities.</li><li>Basic computer proficiency and command over Microsoft Office.</li><li>Experience using CRM or call management systems is preferred.</li><li>Ability to work in a fast-paced customer service or sales environment.</li></ul>Preferred Experience<ul><li>Prior experience in call center, customer service, vehicle rental, automotive sales, or UK campaign will be an advantage.</li><li>Experience in inbound sales or client dealing roles preferred.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred, but not mandatory if candidate has strong communication skills).</li><li>Excellent English communication skills (both spoken and written).</li><li>Strong negotiation and convincing power.</li><li>Prior experience in customer support, call center, or client services (preferred).</li><li>Ability to multitask, work under pressure, and resolve conflicts effectively.</li><li>Willingness to work in shifts (as per UK time zones).</li><li>Proficiency in MS Office and basic computer operations.</li></ul>Key Skills:<ul><li>Excellent verbal and written English.</li><li>Negotiation &amp; Persuasion skills.</li><li>Problem-solving &amp; Conflict resolution.</li><li>Active listening and empathy.</li><li>Time management &amp; Multitasking.</li></ul>What We Offer:<ul><li>Competitive basic salary.</li><li>Attractive performance-based incentives/commissions.</li><li>Friendly and collaborative work environment.</li><li>Training and development opportunities.</li><li>Growth within the company.</li></ul>Job Type: Full-timePay: Rs89,000.00 - Rs90,000.00 per monthWork Location: In person

Pinnacle Business Solutions

Role OverviewThe CRM Executive will be responsible for delivering exceptional customer service acrossmultiple communication channels, including calls, emails, live chat, and social medialistening. The ideal candidate will have strong communication skills, a customer-first mindset,and previous experience in an international contact centre environment.Key Responsibilities Handle inbound and outbound customer calls in a professional and courteous manner. Respond promptly to customer emails with clear, accurate, and solution-orientedcommunication. Manage live chat interactions, ensuring quick turnaround time and high customersatisfaction. Conduct social media response management, responding customer comments,messages, mentions, and escalating as needed. Log, track, and update all customer interactions using the company&rsquo;s CRM system. Resolve customer queries, complaints, and requests within defined SLAs.Requirements Graduate degree in any discipline. Excellent English communication skills (spoken and written). Minimum 1-year international contact centre experience is mandatory. Knowledge of MS OƯice (Word, Excel, Outlook). Proficiency in CRM systems and customer interaction platforms. Minimum typing speed of 40 words per minute. Ability to multitask and work in a fast-paced environment.Preferred Skills Experience with omnichannel customer communication. Familiarity with social media platforms and monitoring tools. Ability to work flexible shifts or weekends if required. Ability to speak and write any additional International LanguageJob Type: Full-timePay: Rs70,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Typing speed 50 words per minute</li></ul>Work Location: In person

Explore 3773+ Customer support executive in Pakistan this March. Find roles across top companies and apply now to boost your career.

3773 customer support executive jobs In Pakistan

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive