sales development representative Jobs in Pakistan

sales development representative

customer sales representative Jobs in Pakistan

customer sales representative

sales coordinator

sales representative

customer success specialist Jobs in Pakistan

customer success specialist

customer service representative

Qureshi Group

Customer Service Representative (CSR) &ndash; Qureshi GroupLocation: Karachi Department: Customer Experience Job Type: Full-Time Gender Preference: Female onlyJob SummaryQureshi Group is looking for a professional and customer-oriented Customer Service Representative to manage client interactions across our salon branches and head office. The CSR will be responsible for addressing customer queries, resolving complaints, maintaining service quality standards, and ensuring a seamless customer experience across all touchpoints.This role requires someone who understands customer behavior, has excellent communication skills, and can handle salon industry clients politely and effectively.Key ResponsibilitiesCustomer Interaction &amp; Support<ul><li>Serve as the first point of contact for walk-in, phone, and WhatsApp inquiries.</li><li>Provide accurate information regarding services, pricing, stylists, promotions, and branch policies.</li><li>Maintain a friendly, helpful, and professional attitude at all times.</li><li>Manage customer feedback and maintain a daily log for reporting.</li></ul>Complaint Handling<ul><li>Address customer complaints promptly and professionally.</li><li>Coordinate with salon managers, service providers, and the head office to resolve issues.</li><li>Ensure proper documentation of complaints and follow up until resolution.</li></ul>Branch Coordination<ul><li>Communicate client concerns and service gaps to branch managers.</li><li>Support salon teams in maintaining a smooth customer experience.</li><li>Ensure all customer-facing areas (reception, waiting area) maintain company standards.</li></ul>Head Office Coordination<ul><li>Maintain and submit daily/weekly customer service reports to the Customer Experience Manager.</li><li>Highlight repeated issues, operational gaps, or service trends for improvement.</li><li>Assist in implementing customer service policies and quality standards across branches.</li></ul>Operational Support<ul><li>Maintain customer feedback sheets, service recovery forms, and complaint logs.</li><li>Assist the management in customer satisfaction surveys and service audits.</li><li>Support marketing and communication teams by conveying customer insights and suggestions.</li></ul>Requirements<ul><li>Minimum: Intermediate; Bachelor&rsquo;s degree preferred.</li><li>1&ndash;3 years of customer service experience (Salon/Spa, Hospitality, Retail, or Call Center preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage difficult clients with patience and professionalism.</li><li>Presentable personality with customer-oriented behavior.</li><li>Basic knowledge of MS Office and WhatsApp Business.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li></ul>Skills &amp; Competencies<ul><li>Excellent verbal and written communication</li><li>Active listening and empathy</li><li>Problem-solving and conflict resolution</li><li>Professional grooming and presentation</li><li>Team collaboration</li><li>Time management</li></ul>How to Apply:Interested candidates may send their CV and cover letter to careers@qureshigroup.pk with the subject line: &ldquo;Application for CSR &ndash; Qureshi Group.&rdquo;Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Customer Service Representative will be responsible for answering incoming customer telephone calls, emails, and ZAC cases regarding post-sales issues, either with a solution, verification of defective product and/or referral to the manufacturer.
 
 
 What you&rsquo;ll do as the Customer Service Representative
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Maintain performance standards of telephone, email, and ZAC cases support set by Customer Service Supervisor.
 </li>
 <li>
 Research each customer&rsquo;s problem to ensure customer satisfaction.
 </li>
 <li>
 Call back customers who left messages during scheduled callback times.
 </li>
 <li>
 Track each customer call with entries into ZAC.
 </li>
 <li>
 Document and track calls and follow up with notes.
 </li>
 <li>
 Increase technical knowledge, troubleshooting and customer service skills through self-paced training and workshop participation.
 </li>
 <li>
 Assist with other projects as necessary.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 What will you bring to the team:
 
 
 <ul>
 <li>
 Complete bachelor&rsquo;s degree.
 </li>
 <li>
 Excellent customer service skills, positive attitude and accessories, logical troubleshooting skills, comfortable in a fast paced &amp; dynamic environment.
 </li>
 <li>
 Previous experience w/telephone customer service.
 </li>
 <li>
 Excellent customer service skills.
 </li>
 <li>
 Excellent typing and writing skills.
 </li>
 <li>
 Basic CRM knowledge.
 </li>
 <li>
 Logical troubleshooting and organizational skills.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 Job timings: 9:00 PM to 6:00 AM (Pk time)
</div>

PriceOye

PriceOye is looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative (CSR). As a CSR, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service through various channels, including phone, email, chat, and social media.Locations: Sector I-9, Islamabad.Key Responsibilities:<ul><li>Providing product information, pricing, and availability to customers</li><li>Processing orders, returns, and exchanges</li><li>Identifying and escalating issues to appropriate departments or personnel</li><li>Keeping up-to-date with product knowledge and company policies and procedures</li></ul>Requirements:<ul><li>Excellent communication and interpersonal skills</li><li>Bachelor's degree</li><li>Strong problem-solving and decision-making abilities</li><li>Proficiency in Microsoft Office and customer service software applications</li><li>Ability to work flexible hours, including weekends and holidays, as required</li></ul>Benefits:<ul><li>Competitive salary and benefits package</li><li>Performance-based incentive of up to PKR 12,000</li><li>Career advancement opportunities within the company.</li><li>Ongoing training and support to enhance skills and knowledge.</li><li>Positive and inclusive work environment.</li></ul>Job Type: Full-timePay: Rs28,000.00 - Rs35,000.00 per monthWork Location: In person

Zones

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Customer Service Representative will be responsible for answering incoming customer telephone calls, emails, and ZAC cases regarding post-sales issues, either with a solution, verification of defective product and/or referral to the manufacturer.
What you&rsquo;ll do as the Customer Service Representative
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Maintain performance standards of telephone, email, and ZAC cases support set by Customer Service Supervisor.</li><li>
Research each customer&rsquo;s problem to ensure customer satisfaction.</li><li>
Call back customers who left messages during scheduled callback times.</li><li>
Track each customer call with entries into ZAC.</li><li>
Document and track calls and follow up with notes.</li><li>
Increase technical knowledge, troubleshooting and customer service skills through self-paced training and workshop participation.</li><li>
Assist with other projects as necessary.</li></ul>
 What will you bring to the team:
REQUIRED EXPERIENCE:
<ul><li>Complete bachelor&rsquo;s degree.</li><li>
Excellent customer service skills, positive attitude and accessories, logical troubleshooting skills, comfortable in a fast paced &amp; dynamic environment.</li><li>
Previous experience w/telephone customer service.</li><li>
Excellent customer service skills.</li><li>
Excellent typing and writing skills.</li><li>
Basic CRM knowledge.</li><li>
Logical troubleshooting and organizational skills.</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 9:00 PM to 6:00 AM (Pk time)</div>

Great Horizon Consultants (SMC-Private) Limited

We are looking for a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring excellent service standards.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and chat support.</li><li>Provide accurate information about company services and processes.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain customer records and follow up where necessary.</li><li>Work closely with other departments to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree.</li><li>Excellent communication skills in English and Urdu (spoken and written).</li><li>Prior experience in customer service, BPO, or call center (preferred).</li><li>Computer literate (MS Office, Email, CRM tools).</li><li>Positive attitude, punctuality, and team spirit.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth and learning opportunities.</li><li>Performance-based incentives.</li></ul>Working Days: Monday to Saturday Timing: 11:00 AM &ndash; 7:00 PM Location: North Nazimabad, KarachiJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Experts Communication

Experts Communication is hiring a Customer Service Representative to join our dynamic sales team. We are looking for motivated individuals with strong communication and persuasion skills to engage with potential clients, promote services, and drive sales. If you have a passion for sales and customer interaction, this is an excellent opportunity to grow your career.Salary: 35,000 - 45,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMApply Now: https://expertscommunication.net/jobapplication Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilities<ul><li>Engage with customers via calls to promote company services</li><li>Identify and qualify sales opportunities</li><li>Maintain strong client relationships through follow-ups</li><li>Meet and exceed monthly sales targets</li><li>Maintain accurate records of customer interactions and sales progress</li><li>Collaborate with the sales team to improve strategies</li></ul>Requirements<ul><li>Minimum 6 months of experience in sales or customer service</li><li>Strong verbal communication and negotiation skills</li><li>Self-motivated, goal-oriented, and confident in handling customer interactions</li><li>Ability to work the night shift (7:00 PM &ndash; 4:00 AM)</li><li>Fresh graduates with strong communication skills are encouraged to apply</li></ul>Benefits<ul><li>Five working days (Saturday &amp; Sunday off)</li><li>Competitive salary with performance-based growth</li><li>Monthly company-paid dinners</li><li>Annual picnic and dinner</li></ul>Join Experts Communication and take the next step in your sales career.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

FAHAD Tutors

We are looking for a motivated Customer Service Representative who has excellent knowledge of Quranic subjects and is fluent in spoken English.Responsibilities:<ul><li>Communicate effectively in with local &amp; international clients.</li><li>Provide information related to Quranic subjects &amp; services.</li><li>Build and maintain long-term client relationships.</li><li>Meet the set target using effective techniques and strategies.</li></ul>Goal:Boost client numbers with superior service quality.Requirements:<ul><li>Strong understanding of the Quran subjects.</li><li>Fluent English speaking skills</li><li>Confident, active listener and persuasive communicator</li><li>Previous experience in sales (preferred but not required)</li><li>Ability to work independently and meet targets.</li></ul>Location: Bhayani Center, Block M, North Nazimabad. Karachi Employment Type: Full-time (10 am to 7 pm) Salary: Upto 30000+Attendance Allowance+Commission+BonusIf you believe you are the right fit, please send your CV and a brief voice introduction to: 0310-9995996https://fahadtutors.com/Career.phpJob Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In personExpected Start Date: 15/12/2025

Explore 2576+ Customer service representative in Pakistan this December. Find roles across top companies and apply now to boost your career.

2576 customer service representative jobs IN Pakistan

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative