customer service officer (cso) Jobs in Pakistan

customer service officer (cso)

customer support executive Jobs in Pakistan

customer support executive

customer support representative Jobs in Pakistan

customer support representative

assistant manager sales

business sales executive Jobs in Pakistan

business sales executive

customer service representative

BP COMMUNICATIONS (SMC-PRIVATE) LIMITED

Job TitleCustomer Service Representative (In-Person &ndash; Lahore)CompanyBP CommunicationsLocationGarden Town, Lahore (On-site)BP Communications is hiring a Customer Service Representative to join our growing team in Lahore. This role is ideal for both experienced candidates (UK/USA customers) and fresh graduates with strong English communication skills and a customer-focused mindset.The selected candidate will serve as the primary point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a positive customer experience.Key Responsibilities<ul><li>Handle customer queries via calls and emails professionally</li><li>Understand customer concerns and provide accurate solutions</li><li>Record and update customer interactions in CRM systems</li><li>Follow up on pending or escalated cases until resolution</li><li>Coordinate with internal teams to resolve issues</li><li>Share customer feedback to improve service quality</li><li>Maintain product and service knowledge</li></ul>Requirements<ul><li>Fresh graduates are encouraged to apply</li><li>1&ndash;2 years of customer support or call center experience preferred</li><li>Fluent in spoken and written English</li><li>Strong communication and problem-solving skills</li><li>Basic computer knowledge</li><li>Ability to manage multiple conversations</li><li>Positive attitude and willingness to learn</li></ul>Salary &amp; Benefits<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Training and development support</li><li>Free daily lunch</li></ul>ScheduleMonday to Friday (Weekends off)Working Hours:<ul><li>Summer: 1:00 PM &ndash; 10:00 PM</li><li>Winter: 2:00 PM &ndash; 11:00 PM</li></ul>Work LocationOn-site &ndash; Garden Town, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative

Web Applications & Data Integration Company

Job Title: Customer Service Representative Location: College Road, Lahore Employment Type: Full-Time Shift: Night Shift (9:00 PM &ndash; 6:00 AM PKT)Position OverviewWe are looking for a proactive and customer-focused Customer Service Representative to join our team. In this role, you will act as the primary contact for customers, ensuring high-quality service, addressing inquiries, resolving issues effectively, and delivering a positive customer experience.Key Responsibilities<ul><li>Respond to customer inquiries promptly via phone, email, chat, or face-to-face interactions</li><li>Investigate customer concerns, determine root causes, and provide appropriate solutions with follow-up when required</li><li>Update and maintain accurate customer records within the CRM system</li><li>Process orders, applications, forms, and service requests accurately and efficiently</li><li>Follow company policies, service standards, and communication guidelines</li><li>Escalate complex or unresolved issues to the relevant departments when necessary</li><li>Recommend improvements to enhance customer service processes and efficiency</li><li>Handle returns and exchanges according to company policies</li><li>Maintain a professional, respectful, and empathetic attitude in all customer interactions</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in a relevant field</li><li>Prior experience in customer service or client support is an advantage</li><li>Strong verbal and written communication skills with excellent phone etiquette</li><li>Experience with CRM software is a plus</li><li>Ability to multitask, prioritize responsibilities, and manage time effectively</li><li>Strong analytical and problem-solving skills with keen attention to detail</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>This role requires working on-site from 9:00 PM to 6:00 AM. Are you willing to work during these hours?</li></ul>Work Location: In person

Jenpharm life sciences 

WE'RE HIRING: CUSTOMER SUPPORT REPRESENTATIVE ( REMOTE)Are you a confident communicator with a professional tone and a passion for helping people?Join our dynamic Customer Service Call Center Team &ndash; remotely!<ul><li>Position: Customer Support Representative</li><li>Work Setup: Remote</li><li>For candidates based in Lahore only</li></ul>Shifts Available:<ul><li>Morning Shift: 10:00 AM &ndash; 6:00 PM</li><li>Evening Shift: 6:00 PM &ndash; 2:00 AM</li></ul>Experience Required:<ul><li>Fresher to 1 year in Customer Support / Call Handling</li></ul>What We&rsquo;re Looking For:<ul><li>Ability to handle customer queries and resolve complaints efficiently</li><li>Confident, polite, and professional attitude</li><li>Strong communication and problem-solving skills</li><li>Capability to manage customer interactions with patience and professionalism</li></ul>Location Requirement: Lahore (Remote work)If you believe you have the ability to handle customers effectively through calls and chats, we encourage you to apply and become part of a growing team where you can build and advance your career.Job Type: Full-timePay: From Rs30,000.00 per monthApplication Question(s):<ul><li>Can you come to office from time to time for meetings and trainings?</li><li>Are you based in Lahore?</li></ul>Work Location: In person

Customer service Representative

HRPSP - Your Strategic HR Partner

Job Opportunity: Customer Service Representative Location: LahoreAre you someone who genuinely enjoys helping people and creating meaningful customer experiences? Join a workplace where your communication skills are valued, your growth is supported, and your performance is rewarded.Why Join Us?<ul><li>Competitive Salary: PKR 45,000 (Base)</li><li>Performance Incentives: Earn up to PKR 15,000</li><li>Health Security: Comprehensive medical insurance</li><li>Exclusive Benefits: Complimentary internet services</li><li>Work Flexibility: Remote work options (based on performance &amp; role suitability)</li></ul>Responsibilities<ul><li>Deliver high-quality customer support with empathy and professionalism</li><li>Handle queries efficiently while maintaining premium customer experience</li><li>Build trust and long-term customer relationships</li><li>Represent the brand with confidence and clarity</li></ul>Requirements<ul><li>Educated: Minimum Intermediate (Graduates preferred)</li><li>Experienced: At least 6 months in call center (international exposure is a strong plus)</li><li>Excellent communicator: Who is customer centric, patient, solution-oriented and emotionally intelligent.</li></ul>Growth &amp; Culture: We don&rsquo;t just offer a job; we provide a career path with opportunities for growth and advancement. Along the way, you&rsquo;ll develop strong communication skills and a deep understanding of customer care.Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Job Opportunity: Customer Service Representative Location: KarachiAre you someone who genuinely enjoys helping people and creating meaningful customer experiences? Join a workplace where your communication skills are valued, your growth is supported, and your performance is rewarded.Why Join Us?<ul><li>Competitive Salary: PKR 45,000 (Base)</li><li>Performance Incentives: Earn up to PKR 15,000</li><li>Health Security: Comprehensive medical insurance</li><li>Exclusive Benefits: Complimentary internet services</li><li>Work Flexibility: Remote work options (based on performance &amp; role suitability)</li></ul>Responsibilities<ul><li>Deliver high-quality customer support with empathy and professionalism</li><li>Handle queries efficiently while maintaining premium customer experience</li><li>Build trust and long-term customer relationships</li><li>Represent the brand with confidence and clarity</li></ul>Requirements<ul><li>Educated: Minimum Intermediate (Graduates preferred)</li><li>Experienced: At least 6 months in call center (international exposure is a strong plus)</li><li>Excellent communicator: Who is customer centric, patient, solution oriented and emotionally intelligent.</li></ul>Growth &amp; Culture: We don&rsquo;t just offer a job; we provide a career path with opportunities for growth and advancement. Along the way, you&rsquo;ll develop strong communication skills and a deep understanding of customer care.Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

octopus Digital Network

IMPORTANT NOTE(s)Keep in mind that this is an OFFICE BASED JOB, before applying, read the entire job description.Work location:- (Office # 306, 3rd Floor, Kashif Center, Shahra-e-Faisal, Karachi) Candidates must be able to commute easily to our office location. There IS NO PICK AND DROP SERVICE PROVIDED for this shift.We are currently recruiting fresh-experienced individuals for the position of Customer Service Representative for a Domestic Helpline (inbound and outbound) which is an ideal opportunity for undergraduates as well as professionals to learn and earn simultaneously in order to develop their skill and abilities for corporate world.(Job training will be provided to the freshers if hired)WE OFFERS:<ul><li>Non-rotational fixed shift hours, no overtime (Day Shift 12:00PM - 8:00PM and Evening 8:00 PM &ndash; 4:00 am)</li><li>Fixed Salary (25K PKR To 40K PKR)</li><li>Daily-Weekly-Monthly KPI Bonuses, Uncapped Commissions.</li><li>Friendly and professional working atmosphere</li><li>Knowledgeable training sessions for interpersonal skills development.</li><li>Internal growth opprtunities.</li></ul>REQUIREMENTS:<ul><li>Academic qualification: Intermediate, Bachelors, O/A Levels &amp; University Undergraduates may APPLY (if shift hours are suitable)</li><li>Candidate must have basic knowledge of Inbound and Outbound Call Centre operations</li><li>Must be energetic, enthusiastic, creative, multi-tasking, active listener and a confident person.</li><li>Must be proficient in spoken &amp; written English (fluent)</li></ul>Job Types: Full-time, Internship, Fresher.Job Type: Full-timePay: Rs25,000.00 - Rs45,000.00 per monthWork Location: In person

Digital Brand

Boxit Packages, a growing USA-based custom packaging company, is looking for talented and confident Customer Service Representatives to join our Pakistan team. This position requires strong English communication skills and the ability to professionally handle international customers.Key Responsibilities<ul><li>Respond to customer inquiries via email, chat, or calls in a professional manner</li><li>Provide accurate information about custom packaging products and services</li><li>Process customer orders and ensure timely follow-ups</li><li>Maintain organized and detailed customer records</li><li>Coordinate with design, production, and sales teams to ensure smooth order processing</li><li>Deliver excellent customer service while meeting performance KPIs</li></ul>Eligibility Criteria<ul><li>Excellent English speaking and writing skills</li><li>Intermediate / Bachelor&rsquo;s degree required</li><li>Previous customer service or call center experience will be preferred</li><li>Good computer skills and typing speed</li><li>Comfortable working night shift (US working hours)</li></ul>What We Offer<ul><li>Attractive salary + monthly incentives</li><li>Night shift allowance</li><li>Paid professional training</li><li>Friendly and professional work environment</li><li>Career growth opportunities in an international company</li><li>Weekly off: Saturday &amp; Sunday</li></ul>Pay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Customer Service Representative (Packaging )

Explore 503+ Customer service representative in Pakistan this April. Find roles across top companies and apply now to boost your career.

503 customer service representative jobs In Pakistan

Customer Service Representative

Customer Service Representative

Customer service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative (Packaging )