receptionist

sales development representative Jobs in Pakistan

sales development representative

customer support executive Jobs in Pakistan

customer support executive

customer support representative Jobs in Pakistan

customer support representative

customer service representative (remote) Jobs in Pakistan

customer service representative (remote)

customer service representative

Digital Penguin

Position OverviewWe are looking for an enthusiastic and client-oriented Customer Service Representative (CSR) to become part of our growing team. The ideal candidate will be responsible for assisting customers, assessing their needs, and ensuring a positive customer experience throughout the claims process.Core Responsibilities<ul><li>Manage incoming and outgoing telephone calls.</li><li>Engage with clients/customers to identify concerns and gather relevant information.</li><li>Assess and confirm customer qualification based on campaign requirements.</li><li>Accurately capture and update customer details within the CRM database.</li><li>Provide clear and concise guidance regarding the claims procedure.</li><li>Arrange appointments or connect customers with legal consultants, assessors, or case specialists when necessary.</li><li>Adhere to company policies, compliance standards, and data privacy regulations.</li><li>Demonstrate professionalism, patience, and compassion when assisting vulnerable individuals.</li><li>Achieve daily, weekly, and monthly performance objectives.</li><li>Maintain detailed and accurate records of customer communications and case updates.</li></ul>Required Skills &amp; Qualifications<ul><li>Strong spoken and written communication abilities.</li><li>Excellent active listening and probing skills.</li><li>Previous experience in customer support or a call center environment is advantageous; however, fresh candidates with strong communication skills are encouraged to apply.</li><li>Ability to handle confidential and sensitive discussions with professionalism.</li><li>Proficiency in computer applications and data entry tasks.</li><li>Working knowledge of CRM platforms is preferred.</li><li>Comfortable working in a performance-driven environment.</li><li>Strong analytical thinking, problem-solving capabilities, and attention to detail.</li></ul>Performance Metrics (KPIs)<ul><li>Daily call volume handled.</li><li>Number of eligible leads generated.</li><li>Lead conversion performance.</li><li>Customer satisfaction ratings.</li><li>Accuracy of information entered and compliance with procedures.</li><li>Attendance, efficiency, and productivity measurements.</li></ul>Work Schedule<ul><li>Monday &ndash; Thursday: 1:00 PM &ndash; 10:30 PM</li><li>Friday: 2:30 PM &ndash; 9:30 PM (Half Day)</li><li>Saturday: 2:00 PM &ndash; 8:00 PM (Half Day)</li><li>Sunday: Fixed weekly off</li></ul>Important: Employees are required to arrive at the office at least 10 minutes before their scheduled shift.Employee Benefits<ul><li>Complimentary company-provided dinner</li><li>Positive and professional workplace culture</li><li>Career advancement opportunities</li><li>Pre-employment training and development</li><li>Annual leave and paid public holidays</li></ul>Employment TypeOnsite / Office-Based PositionPay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Service Representative

Crewlogix Technologies

Position Overview: We are seeking a motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, providing product/service information, addressing concerns, and driving sales through excellent communication and relationship-building skills.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner.</li><li>Provide detailed information about products and services to potential and existing customers.</li><li>Identify customer needs and recommend suitable products or solutions.</li><li>Maintain positive relationships with customers by addressing concerns and resolving issues effectively.</li><li>Meet or exceed sales targets and contribute to overall team goals.</li><li>Accurately process orders, applications, and requests.</li><li>Keep records of customer interactions, transactions, and feedback.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree or equivalent experience preferred.</li><li>Prior experience in customer service or customer support roles is a plus.</li><li>Strong verbal and written communication skills.</li><li>Ability to handle challenging situations with patience and professionalism.</li><li>Goal-oriented, with proven ability to achieve sales targets.</li><li>Proficiency in MS Office and CRM tools is desirable.</li><li>Excellent problem-solving and interpersonal skills.</li></ul>Job Type: Full-timeWork Location: In person

IGET Solutions PVT Ltd

IGET SOLUTIONS PVT LTD looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer interactions, resolving queries.Key Responsibilities:<ul><li>Handle customer calls in a professional and courteous manner.</li><li>Respond to customer inquiries via phone, email, or live chat promptly and effectively.</li><li>Provide accurate information about company services, processes, and policies.</li><li>Resolve customer complaints and issues while maintaining a positive customer experience.</li><li>Maintain detailed and accurate records of customer interactions in the system.</li><li>Follow up with customers to ensure their concerns are resolved.</li><li>Maintain a professional tone and deliver high-quality customer support at all times.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Ability to handle customers calmly and professionally under pressure.</li></ul>Timings: 5:00 PM Till 2:00AM LOCATION: Johar Town-Opposite of emporium mall-Gate 3. NIGHT SHIFT. Salary: Up to Rs. 80,000/Pay: Up to Rs80,000.00 per monthWork Location: In person

EcoEnergy Systems

We are looking for a highly motivated and customer-focused Customer Service Representative with excellent English communication skills to join our growing team. The ideal candidate should have experience handling outbound/inbound calls with UK-based customers and be confident in building rapport, nurturing leads, and delivering exceptional customer experiences.Key Responsibilities:<ul><li>Handle inbound and outbound calls with UK-based customers in a professional and engaging manner.</li><li>Build strong relationships with potential customers through effective communication and follow-ups.</li><li>Maintain and manage leads efficiently, ensuring timely follow-ups and positive customer experiences.</li><li>Guide customers through the process and assist in scheduling surveys/appointments.</li><li>Accurately update customer interactions and records in CRM systems.</li><li>Coordinate with internal teams to ensure smooth communication and service delivery.</li><li>Resolve customer queries and concerns professionally while maintaining high customer satisfaction.</li><li>Consistently achieve assigned targets and KPIs.</li></ul>Requirements:<ul><li>Previous experience in Customer Service, Call Center, or UK Campaigns.</li><li>Strong English communication and listening skills.</li><li>Confident, professional, and customer-oriented personality.</li><li>Ability to handle objections and build trust with customers.</li><li>Experience with CRM tools is a plus.</li><li>Self-motivated, target-driven, and able to work in a fast-paced environment.</li></ul>Strong interpersonal and relationship-building skills.If you have a strong sales background and can communicate confidently with international clients, we&rsquo;d love to hear from you.Send your updated resume at: hinashaukat@ecoenergyservices.co.uk Please Mention CSR in Subject Line.Immediate Joiners will be preferred.Pay: Rs80,000.00 - Rs160,000.00 per monthApplication Question(s):<ul><li>How much experience do you have in sales, and what kind of sales campaigns have you worked on in the past?</li><li>Was your role B2B or B2C sales? </li><li>	What CRM tools have you used? </li><li>What is your Current Salary?</li><li>Are you comfortable working onsite in Johar Town Lahore from 2 PM to 11 PM? or 6 working days in a week?</li><li>How many sales were you generating on average?</li><li>Which international campaigns have you worked on?</li><li>How many outbound calls did you make daily in your previous role? </li></ul>Work Location: In person

Beta Technologies SMC Private Limited

Job Title: Customer Service Representative (CSR)Company: Beta Technologies SMC (Private Limited)Shift Timing: Night Shift (6:00 PM &ndash; 3:00 AM) Education Requirement: Inter/CS Employment Type: Full-TimeAbout Beta TechnologiesBeta Technologies is a leading and fast-growing digital company providing innovative technology and marketing solutions to clients worldwide. We believe in empowering people through technology, teamwork, and professional growth.We are currently hiring Customer Sales Representatives who are enthusiastic, hardworking, and ready to excel in a fast-paced sales environment.Job Responsibilities✅ Handle customer inquiries via phone, email, and chat ✅ Provide accurate information about products and services ✅ Resolve customer complaints and concerns professionally ✅ Maintain customer records and update information in the system ✅ Follow up with customers to ensure satisfaction ✅ Meet performance targets and maintain service quality standardsParticipate in ongoing sales training to improve communication and closing skills. Requirements &amp; Skills✔ Excellent verbal and written communication skills ✔ Strong interpersonal and problem-solving abilities ✔ Ability to work in a fast-paced environment ✔ Basic computer knowledge and proficiency with office applications ✔ Customer service or call center experience is preferred ✔ Positive attitude and professional demeanorJob Types: Full-time, FresherPay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

World Communication

Job Description &ndash; Customer Service Representative (CSR) | Night Shift As a Customer Service Representative (CSR), you will be the first point of contact for customers. Your role involves assisting customers, resolving inquiries, processing requests, and ensuring a positive customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Resolve customer complaints professionally and efficiently Process orders, returns, and account updates Maintain accurate customer records and documentation Provide product and service information to customers Collaborate with internal teams to resolve complex issues Requirements: High School Diploma or equivalent (Bachelor&rsquo;s degree preferred) Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer proficiency (MS Office/CRM systems) Ability to multitask and work under pressure Positive attitude and willingness to learnPay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

eQuraneKareem

A client based in Lahore is seeking a Customer Service Representative to handle inbound calls from prospective customers, provide accurate information about services, and convert inquiries into sales opportunities.Key Responsibilities:<ul><li>Handle inbound customer and lead inquiries professionally.</li><li>Understand customer requirements and provide appropriate information.</li><li>Convert qualified leads into customers through effective communication and follow-up.</li><li>Resolve customer concerns and escalate issues when necessary.</li><li>Maintain accurate records of customer interactions and sales activities.</li><li>Resolve customer concerns and escalate issues when necessary.</li><li>Meet individual and team sales targets.</li></ul>Requirements:<ul><li>2&ndash;3 years of experience in customer service, telesales, or a similar role.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Strong customer handling and sales conversion abilities.</li><li>Ability to work in a fast-paced environment.</li><li>Proficiency in using CRM systems and basic computer applications is preferred.</li></ul>Location: Bahria Town, Lahore (Onsite)Working Hours: 5:00 PM &ndash; 2:00 AMExperience: 2&ndash;3 YearsWork Location: In person

Customer Service Representative (Inbound Sales)

Explore 766+ Customer service representative in Pakistan this July. Find roles across top companies and apply now to boost your career.

766 customer service representative jobs In Pakistan

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative (CSR)

Customer Service Representative (CSR)

Customer Service Representative (Inbound Sales)