customer support representative Jobs in Pakistan

customer support representative

call center representative Jobs in Pakistan

call center representative

customer support executive (remote) Jobs in Pakistan

customer support executive (remote)

receptionist

sales executive

customer service representative

CO BUILD PVT LTD

Customer Care RepresentativeJob Type: Full-timePermanentShift:Morning Shift JobSummary:We are lookitomer-obsessed and energetic Customer Care Representative to join our growing team. In this role, you will be the primary point of contact for our customers, helping them resolve queries, navigate our services, and ensure they have an outstanding experience with our brand.If you are a great listener, a quick problem solver, and have excellent communication skills, we want to hear from you!Key Responsibilities Customer Support: Respond promptly and professionally to customer inquiries via phone, email, and live chat.Problem Resolution: Identify, troubleshoot, and resolve customer complaints efficiently to ensure high satisfaction.Product Knowledge: Maintain a deep understanding of our products/services to provide accurate information and guide customers.Data Entry: Accurately log customer interactions, issues, and resolutions into our CRM system.Team Collaboration: Escalate complex issues to supervisors or relevant departments when necessary.Requirements &amp; Qualifications Education: Bachelor&rsquo;s degree or Intermediate with relevant experience.Experience: 1&ndash;2 years of experience in customer service, call centers, or a retail environment.Communication: Exceptional verbal and written communication skills in English and Urdu.Skills: Strong multitasking abilities, emotional intelligence, and stress management under pressure.Benefits &amp; Perks Competitive basic salaryAnnual paid leaves and festival bonuses.Clear career growth path and professional development opportunities.A vibrant, inclusive, and friendly workplace culture.Pay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Customer service representative

The Services Tree Enterprises 

SourceTek is Hiring &ndash; Customer Service Representative (Female)Location: DHA Phase 1, Lahore Shift: Morning Shift Working Days: Monday to Friday Salary: PKR 60,000 &ndash; 80,000SourceTek is hiring a Customer Service Representative (Female) for one of its clients, an Ecommerce Business. We are looking for a professional and customer-focused individual who can efficiently handle customer queries and provide excellent support services.Roles &amp; Responsibilities:<ul><li>Handle customer queries through calls, chat, and email</li><li>Resolve customer complaints in a professional manner</li><li>Provide product, delivery, and order-related information</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain customer records and follow-ups</li><li>Ensure customer satisfaction and a positive customer experience</li></ul>Requirements:<ul><li>1&ndash;2 years of relevant CSR experience</li><li>Good English communication and accent</li><li>Strong customer handling skills</li><li>Basic computer knowledge</li><li>Prior Ecommerce experience will be a plus</li><li>Professional attitude and confidence</li></ul>Interested candidates can send their resumes at: talent@sourcetek.coPay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative

AEG Travel

Job description:Job Description of Customer Service Representative* Efficiently manage incoming customer communications across multiple channels, including inbound calls, emails, and live chat. * Diagnose, troubleshoot, and resolve customer inquiries and concerns promptly, ensuring a high level of first-contact resolution. * Handle complex customer complaints and escalated issues with empathy, professionalism, and a solution-oriented mindset. * Build and maintain positive customer relationships by delivering exceptional service.Requirment :* Exceptional verbal and written communication skills in both English and Urdu. * Strong ability to active-listen, analyze problems, and provide clear, structured solutions under pressure. * A-Level/O-Level/Fresh graduate.Pay: Rs80,000.00 - Rs90,000.00 per monthWork Location: In person

ZDIGITIZING

Job Title: Customer Support Representative (CSR)Company: ZDIGITIZINGLocation: RemoteJob Type: Full-Time (Permanent)About UsZdigitizing LLC provides embroidery digitizing and vector art services to customers around the world. We focus on quality work and quick delivery. We are growing and looking for a Customer Support Representative who can provide excellent service and assist our international clients.Compensation &amp; BenefitsSalary Range: PKR 40,000 &ndash; 60,000 per month.Opportunities for professional growth and skill development.Remote working environment.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live chat within defined response times.Provide accurate information about services, pricing, and processes.Handle order placement, edits, and ensure accurate data entry in CRM/helpdesk systems.Track orders and assist customers with updates and account-related queries.Resolve customer complaints efficiently and professionally.Maintain high accuracy in all interactions to minimize errors and rework.Ensure a positive customer experience and follow up for issue resolution.Identify recurring issues and suggest process improvements.Ensure compliance with company policies and service standards.Job RequirementsExperience:1&ndash;2 years of experience in customer service, support, or a related role.Skills:Strong English communication skills (written and verbal).Ability to deal with international clients, especially from the UK and US.Problem-solving and conflict resolution skills.Strong customer handling and active listening abilities.Good typing speed and multitasking skills.Basic technical troubleshooting skills.Strong time management and organizational skills.Ability to handle difficult customers professionally.System, Timing &amp; Other RequirementsReliable and high-speed internet connection.Personal laptop or computer.6&ndash;8 hours of power backup for uninterrupted work.Willingness to work in monthly rotational shifts.Agreement to company contract and policies.Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: Remote

Customer Service Representative (Remote)

A1J International

Location: Faisalabad (On-site) Shift: 1:00 PM to 10:00 PMRole Purpose: We are seeking a skilled and dedicated Customer Service Representative (CSR) with a minimum of 3 years of experience to join our team. This individual will be responsible for delivering excellent customer service, handling inquiries, resolving issues, and ensuring customer satisfaction. In addition to CSR duties, the role will also include virtual assistant (VA) tasks, supporting various administrative functions to streamline operations.Key Responsibilities:<ul><li>Provide timely and professional responses to customer inquiries via email, phone, and live chat.</li><li>Address customer concerns, complaints, and product inquiries, ensuring all issues are resolved to satisfaction.</li><li>Maintain detailed and accurate customer records, ensuring proper documentation of inquiries and resolutions.</li><li>Process orders, returns, and exchanges efficiently and accurately.</li><li>Assist with product information and offer suggestions based on customer needs.</li><li>Manage and update customer accounts, including troubleshooting issues with orders or account details.</li><li>Handle virtual assistant tasks, including managing schedules, coordinating meetings, and supporting administrative work as required.</li><li>Assist with maintaining customer service procedures, policies, and product information updates.</li><li>Collaborate with other departments to ensure smooth and efficient customer service delivery.</li><li>Work efficiently within the company's shift schedule (1 PM &ndash; 10 PM).</li></ul>Required Skills &amp; Qualifications:<ul><li>Minimum of 3 years of experience in customer service or related roles.</li><li>Excellent communication skills, both written and verbal.</li><li>Strong problem-solving abilities and the ability to handle difficult customer interactions calmly and professionally.</li><li>Proficient in using CRM software, email platforms, and Microsoft Office Suite.</li><li>Strong organizational skills, with the ability to multitask and manage priorities effectively.</li><li>Experience in virtual assistant tasks is highly desirable.</li><li>Ability to work on-site in Faisalabad, adhering to the 1:00 PM &ndash; 10:00 PM shift.</li><li>A positive attitude with a strong customer-centric approach.</li><li>Strong attention to detail and a commitment to high-quality service.</li></ul>If you are passionate about customer service and administrative support, with a proven track record in a similar role, we encourage you to apply.Job Type: Full-timeWork Location: In person

Customer Service Representative (CSR)

Taraki

<div>
 
 Our client
 
 Flowtel Networks
 
 is hiring a Customer service representative in Lahore.
 
 
 We are hiring Customer Service Representatives for an Australia-based campaign. This is a day shift, office-based job.
 
 Job Responsibilities:
 
 &bull; Handle inbound customer calls professionally
 
 &bull; Assist customers with queries and basic support
 
 &bull; Maintain service quality and follow company guidelines
 
 Requirements:
 
 &bull; Good English communication skills
 
 &bull; Call center experience preferred (training available for freshers)
 
 &bull; Punctual, confident, and professional attitude
 
 What We Offer:
 
 &bull; Competitive salary package
 
 &bull; Performance-based incentives
 
 &bull; Professional and supportive work environment
</div>

Customer service representative - Flowtel Networks

Explore 488+ Customer service representative in Pakistan this June. Find roles across top companies and apply now to boost your career.

488 customer service representative jobs In Pakistan

Customer service representative

Customer Service Representative

Customer Service Representative

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Service Representative (CSR)

Customer service representative - Flowtel Networks