sales executive

customer support representative Jobs in Pakistan

customer support representative

receptionist

customer sales representative Jobs in Pakistan

customer sales representative

call center representative Jobs in Pakistan

call center representative

customer service representative

Foodshop

About Dialex SolutionsDialex Solutions is a customer support service provider specializing in professional call center solutions. We are currently expanding our operations and hiring dedicated Customer Service Representatives for an Inbound Taxi Booking Campaign.Job SummaryDialex Solutions is looking for enthusiastic and customer-focused Customer Service Representatives (CSR) to manage inbound calls for a taxi booking service. The representative will assist customers in booking taxis, confirming ride details, and providing accurate information to ensure a smooth and efficient booking experience.Key Responsibilities<ul><li>Answer incoming customer calls related to taxi booking services.</li><li>Assist customers in booking taxis and confirming ride details such as pickup location, destination, and timing.</li><li>Provide accurate information regarding taxi availability and estimated arrival time.</li><li>Maintain professional communication and customer satisfaction during each interaction.</li><li>Enter and update customer booking details in the system accurately.</li><li>Handle customer concerns or complaints and provide appropriate assistance.</li><li>Follow company guidelines and call center procedures.</li></ul>Requirements<ul><li>Minimum Matriculation</li><li>Strong communication skills in English (additional languages are a plus).</li><li>Basic computer skills and typing Skills</li><li>Ability to work in rotational shifts if required.</li><li>Strong problem-solving and customer handling skills.</li><li>Previous call center experience is Mandatory, British accent will be preferred</li></ul>Preferred Skills<ul><li>Active listening and patience with customers.</li><li>Ability to work under pressure.</li><li>Customer-focused attitude.</li><li>Quick learning and adaptability</li></ul>Benefits<ul><li>Competitive salary package</li><li>Overtime opportunities</li><li>Training and skill development</li><li>Friendly work environment</li></ul>How to Apply<ul><li>Interested candidates can submit their CV/Resume through lndeed.</li><li>Interested candidates can also submit their CV/Resume to: Careers@dialexsolutions.com</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative

Medico Tech LLC

Job Title: Customer Service Representative (CSR)Job SummaryThe Customer Service Representative (CSR) is responsible for providing excellent customer support by handling inquiries, resolving issues, and ensuring a positive customer experience across all communication channels.Key Responsibilities<ul><li>Respond to customer inquiries via phone</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Maintain detailed and accurate records of customer interactions</li><li>Escalate complex issues to appropriate departments when necessary</li><li>Follow company policies, service standards, and quality guidelines</li><li>Build and maintain strong customer relationships</li><li>Meet or exceed customer satisfaction and performance metrics</li></ul>Qualifications &amp; Skills<ul><li>High school diploma or equivalent (associate&rsquo;s or bachelor&rsquo;s degree preferred)</li><li>Proven experience in customer service or a related role (preferred)</li><li>Strong verbal communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with CRM systems</li><li>Positive attitude, patience, and empathy</li></ul>Working Conditions<ul><li>May require shift work, weekends, or holidays</li><li>Office-based, call center</li></ul>Key Competencies<ul><li>Customer-focused mindset</li><li>Active listening</li><li>Attention to detail</li><li>Time management</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs200,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Work Location: In person

Web Applications & Data Integration Company

Job Title: Customer Service Representative Location: College Road, Lahore Employment Type: Full-Time Shift: Night Shift (9:00 PM &ndash; 6:00 AM PKT)Role OverviewWe are seeking a dedicated and customer-oriented Customer Service Representative to join our team. This role involves serving as the main point of contact for customers, ensuring excellent service delivery, resolving queries efficiently, and creating a positive overall experience.Key Responsibilities<ul><li>Address customer inquiries promptly through phone, email, chat, or in-person interactions</li><li>Analyze customer issues, identify root causes, and provide effective solutions with appropriate follow-ups</li><li>Maintain and update accurate customer information in the CRM system</li><li>Handle orders, applications, forms, and service requests with precision and efficiency</li><li>Adhere to company policies, service standards, and communication protocols</li><li>Escalate complex or unresolved concerns to the appropriate departments when necessary</li><li>Suggest improvements to enhance customer service processes and operational efficiency</li><li>Manage returns and exchanges in line with company policies</li><li>Ensure a professional, courteous, and empathetic approach in all customer interactions</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in a relevant discipline</li><li>Previous experience in customer service or client support is preferred</li><li>Strong verbal and written communication skills, along with excellent phone etiquette</li><li>Familiarity with CRM tools is an advantage</li><li>Ability to multitask, prioritize tasks, and manage time effectively</li><li>Strong problem-solving abilities with attention to detail</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>This position requires working a night shift from 9:00 PM to 6:00 AM PKT. Are you comfortable working during these hours?</li></ul>Work Location: In person

WADIC

<div>Location: College Road, Lahore. 
Job Type: Full Time 
Job Timing: Night Shift,9pm to 6am PKT
Job Summary:
We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will act as a liaison between the company and its customers, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.
Key Responsibilities:<ul><li>
Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.</li><li>
Resolve product or service problems by clarifying the customer&rsquo;s complaint, determining the cause, selecting the best solution, and following up to ensure resolution.</li><li>
Maintain customer records by updating account information in the CRM system.</li><li>
Process orders, forms, applications, and requests accurately.</li><li>
Follow communication procedures, guidelines, and policies.</li><li>
Escalate unresolved issues to the appropriate internal teams.</li><li>
Provide feedback on the efficiency of the customer service process.</li><li>
Handle returns or exchanges in accordance with company policies.</li><li>
Maintain a positive, empathetic, and professional attitude toward customers at all times.</li></ul>
Qualifications:<ul><li>
Bachelor's degree in relevant field</li><li>
Proven customer support experience or experience as a client service representative.</li><li>
Strong phone contact handling skills and active listening.</li><li>
Familiarity with CRM systems and practices is a plus.</li><li>
Excellent communication and presentation skills.</li><li>
Ability to multi-task, prioritize, and manage time effectively.</li><li>
Problem-solving skills and attention to detail.</li></ul>
Job Type: Full-time</div>

BP COMMUNICATIONS (SMC-PRIVATE) LIMITED

Job TitleCustomer Service Representative (In-Person &ndash; Lahore)CompanyBP CommunicationsLocationGarden Town, Lahore (On-site)BP Communications is hiring a Customer Service Representative to join our growing team in Lahore. This role is ideal for both experienced candidates (UK/USA customers) and fresh graduates with strong English communication skills and a customer-focused mindset.The selected candidate will serve as the primary point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a positive customer experience.Key Responsibilities<ul><li>Handle customer queries via calls and emails professionally</li><li>Understand customer concerns and provide accurate solutions</li><li>Record and update customer interactions in CRM systems</li><li>Follow up on pending or escalated cases until resolution</li><li>Coordinate with internal teams to resolve issues</li><li>Share customer feedback to improve service quality</li><li>Maintain product and service knowledge</li></ul>Requirements<ul><li>Fresh graduates are encouraged to apply</li><li>1&ndash;2 years of customer support or call center experience preferred</li><li>Fluent in spoken and written English</li><li>Strong communication and problem-solving skills</li><li>Basic computer knowledge</li><li>Ability to manage multiple conversations</li><li>Positive attitude and willingness to learn</li></ul>Salary &amp; Benefits<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Training and development support</li><li>Free daily lunch</li></ul>ScheduleMonday to Friday (Weekends off)Working Hours:<ul><li>Summer: 1:00 PM &ndash; 10:00 PM</li><li>Winter: 2:00 PM &ndash; 11:00 PM</li></ul>Work LocationOn-site &ndash; Garden Town, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Turn Up Technologies

Job Title: Customer Support Representative (CSR) &ndash; Ticketing &amp; Client OperationsCompany: Turn Up Technologies Shift: Rotational Shift (10:00 AM &ndash; 6:00 PM or 3:00 PM &ndash; 11:00 PM)Role OverviewTurn Up Technologies is hiring a detail-oriented and service-focused Customer Support Representative (CSR) to manage client communication, ticketing workflows, and operational documentation. This role requires strong English communication skills, structured ticket handling expertise, and solid MS Excel proficiency to ensure smooth service delivery and accurate reporting.Key Responsibilities<ul><li>Manage and respond to client queries via ticketing systems, email, and chat professionally and promptly.</li><li>Log, update, track, and close support tickets with complete documentation.</li><li>Perform accurate data entry and maintain updated client records.</li><li>Prepare and manage operational reports using MS Excel (formulas, filters, sorting, basic pivot tables).</li><li>Coordinate client concerns with internal teams and ensure timely resolution.</li><li>Maintain proper follow-ups to ensure no open ticket remains unattended.</li><li>Document all customer interactions systematically.</li><li>Monitor SLAs and ensure service quality standards are met.</li><li>Maintain a professional tone while handling international clients.</li></ul>Requirements<ul><li>Excellent English communication skills (Written &amp; Verbal) &ndash; Mandatory</li><li>Proven experience as a Customer Support Representative.</li><li>Experience working with ticketing systems ( ClickUp, or similar).</li><li>Strong data entry skills with high accuracy.</li><li>Strong time management and multitasking skills.</li><li>Problem-solving mindset and structured workflow approach.</li><li>Experience dealing with international clients is preferred.</li><li>Background in IT services, web development, digital marketing, or software companies is a plus.</li></ul>Benefits<ul><li>Performance-based incentives.</li><li>Professional and growth-oriented work environment.</li><li>Clear operational structure and career development opportunities.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you comfortable with rotational shifts?</li></ul><ul><li>Please mention your current and expected salary.</li></ul>Work Location: In person

FLORET CAPITALS (PVT. LTD)

Job Title: Customer Service Representative Department: Customer Support / Operations Job Type: Full-Time Location: Executive Heights, Blue Area IslamabadJob Summary:We are looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. This role is suitable for fresh graduates as well as candidates with up to 1 year of experience.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email or chat in a timely and professional manner</li><li>Resolve customer complaints and provide appropriate solutions</li><li>Maintain accurate records of customer interactions and transactions</li><li>Provide information about products and services</li><li>Follow up with customers to ensure issue resolution</li><li>Collaborate with internal teams to improve customer experience</li><li>Meet performance targets and KPIs set by management</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or a relevant field</li><li>Fresh candidates are encouraged to apply (0&ndash;1 year of experience preferred)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and interpersonal skills</li><li>Ability to handle pressure and manage multiple tasks</li><li>Basic knowledge of MS Office (Word, Excel)</li></ul>Preferred Skills:<ul><li>Prior experience in a customer support role</li><li>Familiarity with CRM systems</li><li>Strong listening skills and a customer-first mindset</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Attractive incentives/commissions</li><li>Career growth opportunities</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Explore 2474+ Customer service representative in Pakistan this April. Find roles across top companies and apply now to boost your career.

2474 customer service representative jobs In Pakistan

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative