customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support executive Jobs in Lahore

customer support executive

customer services representative Jobs in Lahore

customer services representative

customer success specialist Jobs in Lahore

customer success specialist

customer support representative e commerce

Nutriseen

We&rsquo;re looking for a proactive and detail-oriented Customer Support Representative to join our growing e-commerce team. The ideal candidate should have excellent communication skills and a passion for delivering top-notch customer service.Key Responsibilities<ul><li>Call customers to confirm new orders and verify order details.</li><li>Edit and update orders in the system when required (e.g., address or product changes).</li><li>Coordinate with the dispatch team to ensure timely order processing.</li><li>Communicate with courier partners to handle disputed or delayed orders.</li><li>Track and follow up on shipments to ensure smooth deliveries.</li><li>Manage customer queries through calls, WhatsApp, and email politely and efficiently.</li><li>Maintain accurate logs of all communication and order updates.</li></ul>Requirements<ul><li>Minimum Bachelor&rsquo;s degree (preferred but not mandatory).</li><li>1+ year experience in customer service or e-commerce operations preferred.</li><li>Strong verbal communication skills in Urdu and English.</li><li>Basic knowledge of MS Excel / Google Sheets and order management tools.</li><li>A calm, problem-solving attitude under pressure.</li><li>Ability to work in a fast-paced environment and coordinate with multiple teams.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary (based on experience).</li><li>Performance-based incentives.</li><li>Friendly and growth-oriented environment.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Support Representative (E-commerce)

Gravity Force

Job Title: Senior Customer Support Representative &ndash; E-commerceLocation: Bahria Orchard, Lahore, Pakistan Job Type: Full-TimeAbout UsWe are a growing e-commerce company based in Bahria Orchard, Lahore, dedicated to providing our customers with a seamless online shopping experience. To support our rapid growth, we are looking for a motivated and customer-focused Customer Support Representative to join our team.Job Responsibilities<ul><li>Handle incoming customer inquiries via phone, email, chat, and social media.</li><li>Provide accurate information regarding products, orders, payments, and deliveries.</li><li>Resolve customer complaints and escalate complex issues to the relevant department.</li><li>Maintain detailed records of customer interactions in the CRM system.</li><li>Coordinate with logistics and warehouse teams to ensure timely order fulfillment.</li><li>Follow up with customers to ensure satisfaction and build long-term relationships.</li><li>Assist in improving customer support processes and service quality.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent (preferred but not mandatory).</li><li>Prior experience in customer service, e-commerce, or call center will be a plus.</li><li>Strong communication and problem-solving skills.</li><li>Proficiency in MS Office and familiarity with CRM tools is desirable.</li><li>Ability to multitask, prioritize, and work under pressure.</li><li>Fluency in English and Urdu (spoken and written).</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Growth opportunities within the company.</li><li>Friendly and professional work environment.</li></ul>How to ApplyHow to Apply: Send your CV and writing samples to or WhatsApp us at 03111134044 with the subject line &ldquo;*Senior Customer Support Representative .&rdquo;*Job Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In person

Senior Customer Support Representative (Female)

ESP Interactive Solutions (Pvt.)Ltd

We are looking for an experienced E-commerce Manager to join our team. The ideal candidate will be responsible for managing the company&rsquo;s online sales strategy, website operations, digital marketing, and customer experience to drive revenue growth and improve conversion rates.Job Summary:Responsible for managing the company&rsquo;s online sales strategy, website operations, digital marketing, and customer experience to drive revenue growth and improve conversion rates.Responsibilities:&middot; Develop and execute e-commerce strategies to meet sales targets.&middot; Manage day-to-day online store operations, including product listings, pricing, promotions, and inventory accuracy.&middot; Create, update, and maintain product listings, categories, and content.&middot; Optimize user experience, checkout flow, and overall site usability to improve conversion rates.&middot; Work with developers and designers to implement updates, troubleshoot issues, and improve site performance.&middot; Optimize website UX/UI to increase engagement and conversion.&middot; Manage day-to-day operations across Magento, WooCommerce, and Shopify stores.&middot; Analyze sales data, traffic, and customer behavior using analytics tools.&middot; Coordinate digital marketing campaigns (SEO, PPC, email, social media, affiliates).&middot; Work with logistics and customer service teams to ensure efficient order fulfillment.&middot; Manage relationships with third-party marketplaces&middot; Identify new growth opportunities, technologies, and trends in e-commerce.&middot; Monitor key KPIs: traffic, AOV, conversion rate, CAC, ROAS.&middot; Prepare performance reports and present insights to management.&middot; Manage campaign budgets, monitor KPIs, and deliver performance reports.&middot; Conduct keyword research, audience segmentation, and competitor analysis.&middot; Coordinate with designers, copywriters, and sales teams to develop compelling ad creatives and landing pages.&middot; Assist with product listings on e-commerce platforms (e.g., Vinted, Gumtree, Shopify &amp; WooCommerce, etc.)&middot; Write basic product descriptions using relevant keywords&middot; Help design simple banners or product graphics (using Canva or similar tools)&middot; Maintain and update product data and inventory details&middot; Support the team in executing promotional campaigns&middot; Conduct basic market research on competitors and pricing&middot; Ensure product listings are optimized for SEO and user experience<ul><li>Track performance using tools like Google Analytics, Meta Ads Manager, and CRM dashboards.</li></ul>&middot; Conduct ongoing performance analysis and implement optimizations to maximize ROI.&middot; Drive strategy and execution across e-commerce funnels, retargeting, and conversion optimization.&middot; Collaborate with the wider team to support the overall growth strategy of the e-commerce business.&middot; Develop and execute SEO strategies to drive organic traffic and improve search engine rankings for our e-commerce platform.&middot; Stay updated with industry trends, algorithm changes, and best practices in e-commerce SEO.&middot; Develop and execute a comprehensive eCommerce growth strategy across all platforms and channels.&middot; Set and monitor key performance indicators (KPIs) across Amazon, eBay, Walmart, Shopify, and drop shipping operations.&middot; Work closely with executive leadership on budgeting, forecasting, and business planning.Requirements:&middot; Bachelor&rsquo;s degree in marketing, business, or related field.&middot; 5+ years of experience in e-commerce.&middot; Local E-commerce Hands-on experience&middot; Proficiency in e-commerce platforms (Shopify, Magento, etc.).&middot; Strong analytical and project management skills.&middot; Knowledge of SEO, Google Ads, Meta Ads, and analytics tools.&middot; Excellent communication and leadership abilities.Job Type: Full-timePay: Rs100,000.00 - Rs110,000.00 per monthWork Location: In person

E-commerce SEO Marketing Expert/Specialist

We are looking for an experienced E-commerce Manager to join our team. The ideal candidate will be responsible for managing the company&rsquo;s online sales strategy, website operations, digital marketing, and customer experience to drive revenue growth and improve conversion rates.Job Summary:Responsible for managing the company&rsquo;s online sales strategy, website operations, digital marketing, and customer experience to drive revenue growth and improve conversion rates.Responsibilities:<ul><li>Develop and execute e-commerce strategies to meet sales targets.</li><li>Manage day-to-day online store operations, including product listings, pricing, promotions, and inventory accuracy.</li><li>Create, update, and maintain product listings, categories, and content.</li></ul>&middot; Optimize user experience, checkout flow, and overall site usability to improve conversion rates.&middot; Work with developers and designers to implement updates, troubleshoot issues, and improve site performance.<ul><li>Optimize website UX/UI to increase engagement and conversion.</li><li>Manage day-to-day operations across Magento, WooCommerce, and Shopify stores.</li><li>Analyze sales data, traffic, and customer behavior using analytics tools.</li><li>Coordinate digital marketing campaigns (SEO, PPC, email, social media, affiliates).</li><li>Work with logistics and customer service teams to ensure efficient order fulfillment.</li><li>Manage relationships with third-party marketplaces</li><li>Identify new growth opportunities, technologies, and trends in e-commerce.</li><li>Monitor key KPIs: traffic, AOV, conversion rate, CAC, ROAS.</li><li>Prepare performance reports and present insights to management.</li><li>Manage campaign budgets, monitor KPIs, and deliver performance reports.</li></ul>&middot; Conduct keyword research, audience segmentation, and competitor analysis.&middot; Coordinate with designers, copywriters, and sales teams to develop compelling ad creatives and landing pages.<ul><li>Track performance using tools like Google Analytics, Meta Ads Manager, and CRM dashboards.</li></ul>&middot; Conduct ongoing performance analysis and implement optimizations to maximize ROI.&middot; Drive strategy and execution across e-commerce funnels, retargeting, and conversion optimization.&middot; Collaborate with the wider team to support the overall growth strategy of the e-commerce business.&middot; Develop and execute SEO strategies to drive organic traffic and improve search engine rankings for our e-commerce platform.&middot; Stay updated with industry trends, algorithm changes, and best practices in e-commerce SEO.&middot; Develop and execute a comprehensive eCommerce growth strategy across all platforms and channels.&middot; Set and monitor key performance indicators (KPIs) across Amazon, eBay, Walmart, Shopify, and drop shipping operations.<ul><li>Work closely with executive leadership on budgeting, forecasting, and business planning.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in marketing, business, or related field.</li><li>3&ndash;5 years of experience in e-commerce.</li><li>Local E-commerce Hands-on experience</li><li>Proficiency in e-commerce platforms (Shopify, magento, etc.).</li><li>Strong analytical and project management skills.</li><li>Knowledge of SEO, Google Ads, Meta Ads, and analytics tools.</li><li>Excellent communication and leadership abilities.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

E-commerce SEO Marketing Specialist

Grip Active Limited

Role Overview:We are seeking a proactive and organized E-Commerce Executive to support daily online business operations and digital activities. The ideal candidate will have a hands-on approach, strong communication skills, and the ability to manage cross-department coordination to ensure smooth workflow between the Pakistan office and UK head office.Key Responsibilities:<ul><li>Manage day-to-day operations of online stores, ensuring product listings, pricing, and stock levels are accurate and updated.</li><li>Coordinate with cross-functional teams (Marketing, Design, Logistics, and Customer Support) to ensure timely completion of tasks.</li><li>Monitor order processing, dispatch, returns, and ensure customer satisfaction standards are met.</li><li>Support the E-Commerce Manager in task management, calendar organization, and progress tracking.</li><li>Prepare weekly performance reports and dashboards (sales, traffic, campaign results, etc.).</li><li>Assist in uploading and optimizing product listings across e-commerce platforms (Shopify, Amazon, eBay, etc.).</li><li>Collaborate with the design team to update visuals, banners, and product content as per marketing plans.</li><li>Track KPIs such as conversion rate, bounce rate, and engagement to identify improvement areas.</li><li>Conduct competitor checks and market research for pricing and promotional strategies.</li><li>Maintain proper documentation and ensure smooth coordination with the UK office.</li></ul>Requirements:<ul><li>A-Level qualification (Bachelor&rsquo;s degree in progress or completed preferred).</li><li>2&ndash;3 years of relevant experience in e-commerce, digital coordination, or online store operations.</li><li>Hands-on experience with Shopify, Amazon, or similar e-commerce platforms.</li><li>Excellent command of English (written and spoken).</li><li>Proficiency in MS Excel, Google Sheets, and report preparation.</li><li>Strong organizational skills, attention to detail, and ability to multitask.</li><li>A self-starter with a problem-solving attitude and willingness to take ownership.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

E-Commerce Executive

Mindbotix Game studio

Job Description for Content Creative (E-Commerce)Job Overview:We are looking for a Content Strategist / Creative with expertise in e-commerce to join our team. The ideal candidate will craft and execute content strategies that drive online sales, strengthen brand presence, and engage digital audiences across multiple channels. This role blends creative storytelling with data-driven decision-making to optimize content performance and deliver measurable results.Position Details:<ul><li>Position: Content Strategist / Creative (E-Commerce)</li><li>Type of Employment: Permanent</li><li>Employment Type: Full-Time</li><li>Experience: 6Month-1 year of experience in content strategy, digital marketing, or creative roles within e-commerce</li></ul>Key Responsibilities:<ul><li>Develop and implement content strategies that support e-commerce growth across websites, landing pages, email, paid ads, and social media.</li><li>Collaborate with marketing, design, and product teams to produce high-converting content for product descriptions, campaigns, and promotions.</li><li>Write, edit, and optimize product copy, brand stories, and creative assets aligned with brand voice and SEO best practices.</li><li>Conduct audience and competitor research to inform content planning and identify opportunities for engagement.</li><li>Build and manage an editorial calendar to ensure consistent and timely delivery of campaigns.</li><li>Partner with designers to create compelling visuals, videos, and multimedia content that enhance the customer journey.</li><li>Monitor and analyze content performance metrics (CTR, conversion, engagement) to refine strategies.</li><li>Stay updated on e-commerce, digital marketing, and content trends to drive innovation and competitive advantage.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Journalism, or a related field.</li><li>6Month- 1year of experience in content strategy, creative writing, or marketing, preferably in an e-commerce environment.</li></ul>Required Skills:<ul><li>Strong creative writing and storytelling skills with a sales-driven mindset.</li><li>Experience in SEO, conversion copywriting, and digital marketing.</li><li>Proficiency with content management systems (CMS) and e-commerce platforms (Shopify, Magento, WooCommerce, etc.).</li><li>Ability to translate product features into customer-focused value propositions.</li><li>Familiarity with analytics tools (Google Analytics, Shopify Analytics, or similar).</li><li>Strong collaboration skills with cross-functional teams.</li><li>Experience with design/multimedia tools (Canva, Adobe Creative Suite, Figma) is a plus.</li><li>Portfolio showcasing e-commerce or digital content projects is required.</li></ul>Interested Candidate Please share your resume at 0314-4122219Job Types: Part-time, Temporary Contract length: 6 monthsPay: Rs30,000.00 - Rs35,000.00 per monthExpected hours: 20 per weekWork Location: In person

Social Media Content Creator

4nodes Technologies

Location: Tajpura Scheme, canal RoadType: Internship (with possibility of full-time role)Stipend: 20-30kPosition Overview: We are hiring an E-Commerce Intern to assist with managing online product listings, optimizing content, and supporting digital sales campaigns. This role is ideal for someone interested in e-commerce operations and online business growth.Key Responsibilities:<ul><li>Manage product listings on e-commerce platforms (Amazon, Daraz, Shopify, etc.).</li><li>Optimize titles, descriptions, and images for SEO and customer engagement.</li><li>Assist in monitoring sales performance and generating reports.</li><li>Coordinate with marketing and design teams for promotional campaigns.</li><li>Research competitors and market trends to improve product visibility.</li><li>Support digital campaigns across social media and email marketing.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (mandatory) in Business, Marketing, CS, or related field.</li><li>Basic understanding of e-commerce platforms and online sales processes.</li><li>Familiarity with product listing optimization, SEO, and digital marketing basics.</li><li>3&ndash;6 months of experience or internship in e-commerce.</li><li>Detail-oriented, organized, and able to meet deadlines.</li><li>Onsite presence at Tajpura Scheme, Lahore.</li></ul>Job Types: Full-time, InternshipPay: Rs20,000.00 - Rs30,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

E-Commerce Internship (Paid - Leading to Job)

Explore 1841+ Customer support representative e commerce in Lahore this November. Find roles across top companies and apply now to boost your career.