customer service representative Jobs in Islamabad

customer service representative

sales coordinator

client support executive Jobs in Islamabad

client support executive

customer care executive – sales & chat support Jobs in Islamabad

customer care executive – sales & chat support

customer sales support representative Jobs in Islamabad

customer sales support representative

customer support representative ecommerce

Creative Networks

About Creative Networks Creative Networks is a UK-based digital solutions company. We provide IT, marketing, and e-commerce services to international clients and are committed to delivering quality customer experiences through innovation and teamwork.About the Role We are looking for a Customer Support Representative with e-commerce experience. You will be responsible for handling customer inquiries, managing orders, and ensuring smooth operations across platforms such as Amazon, eBay, Shopify, and WooCommerce.Since this is a client-facing role, a clear and professional English accent is critical.Important: This role requires excellent spoken English with a clear, neutral, or British accent.Apply here - https://app.willotalent.com/invite/o4Uopu/Only candidates who complete the Willo video interview will be considered.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and live chat with clear, courteous communication</li><li>Manage orders, including placement, tracking, and resolving issues with customers or suppliers</li><li>Monitor e-commerce platforms to ensure smooth day-to-day operations</li><li>Collaborate with fulfillment and operations teams to support timely deliveries</li><li>Maintain high levels of customer satisfaction and professionalism</li></ul>Requirements<ul><li>Based in Rawalpindi or Islamabad (office-based role, not remote)</li><li>2&ndash;3 years of experience in e-commerce customer service (VA, call center, account management, ticket handling, etc.)</li><li>Fluent spoken English with a neutral or British accent (mandatory)</li><li>Strong written communication skills</li><li>High emotional intelligence and a customer-first approach</li><li>Familiarity with order management systems and customer service tools</li><li>Reliable, punctual, and able to manage multiple tasks effectively</li><li>Female candidates preferred</li></ul>Why Join Us?<ul><li>Competitive salary</li><li>Opportunity to work with an international UK-based company</li><li>Supportive team culture with career growth opportunities</li></ul>How to Apply Only candidates who complete the Willo video interview will be considered.Submit your application here: https://app.willotalent.com/invite/o4Uopu/Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthExperience:<ul><li>BPO/Call Center: 3 years (Required)</li><li>Order Management: 1 year (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Willingness to travel:<ul><li>75% (Required)</li></ul>Work Location: In person

Customer Support Representative- Ecommerce

Funprime technologies Pvt Ltd

We&rsquo;re Hiring: Jr. Amazon Sales Expert &ndash; Onsite (Islamabad, I-11/3)Funprime Technology is Looking a motivated and detail-oriented Junior Amazon Sales Expert to join our growing eCommerce team! If you&rsquo;re passionate about online sales, product research, and marketplace optimization &mdash; this role is your chance to grow in a fast-paced digital environment.Key Responsibilities:<ul><li>Manage and optimize product listings on Amazon Seller Central to increase visibility and sales.</li><li>Conduct product research to identify profitable opportunities and emerging market trends.</li><li>Handle store operations, including inventory monitoring, order processing, and customer communication.</li><li>Plan and execute Amazon PPC campaigns to drive traffic and conversions.</li><li>Perform keyword research, SEO optimization, and competitor analysis.</li><li>Track and analyze sales performance and create regular reports.</li><li>Collaborate with marketing and design teams for improved listings and branding.</li><li>Stay updated with Amazon&rsquo;s latest algorithms, tools, and policies.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field.</li><li>1&ndash;2 years of experience managing Amazon stores (private label or wholesale preferred).</li><li>Strong understanding of Amazon Seller Central, FBA, PPC, and product ranking strategies.</li><li>Proficiency with tools like Helium 10, Jungle Scout, or AMZ Tracker.</li><li>Excellent communication, analytical, and organizational skills.</li><li>Energetic, self-motivated, and eager to learn new eCommerce strategies.</li><li>Must be available for onsite work &ndash; Islamabad (I-11/3).</li></ul>Job Type: Full-timeWork Location: In person

Jr. Amazon Sales Expert – Onsite (Islamabad, I-11/3)

Jacked Nutrition

Customer Service Representative &ndash; Jacked NutritionLocation: Islamabad Job Type: Full-Time / On-Site Company: Jacked NutritionAbout UsJacked Nutrition is a leading health and fitness brand committed to providing high-quality supplements, expert guidance, and exceptional customer experiences. We are expanding our team and looking for a motivated Customer Service Representative to help us deliver world-class support to our customers.Job Responsibilities<ul><li>Provide prompt, friendly, and professional customer support via phone, email, chat, and in-store interactions</li><li>Assist customers with product information, order placement, returns, and general inquiries</li><li>Maintain accurate customer records and follow up on pending issues</li><li>Collaborate with sales and operations teams to ensure a smooth customer experience</li><li>Handle customer feedback and escalate issues when needed</li><li>Stay updated on product knowledge, promotions, and brand guidelines</li><li>Deliver an excellent customer experience that reflects Jacked Nutrition&rsquo;s values</li></ul>Requirements<ul><li>Previous customer service experience preferred (retail, call center, or supplement industry is a plus)</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills (CRM, email, chat support tools)</li><li>Passion for health, fitness, and customer satisfaction</li><li>Positive attitude and willingness to learn</li></ul>Benefits<ul><li>Competitive salary</li><li>Free Premium GYM Facility</li><li>Employee discounts on supplements and products</li><li>Training and career development</li><li>Supportive work environment</li></ul>How to ApplyInterested candidates can apply through Indeed by submitting their updated resume. We look forward to welcoming a customer-focused, energetic individual to the Jacked Nutrition team!Job Type: Full-timeWork Location: In person

Customer Service Representative

Core Service Solutions

We are seeking a skilled and results-driven Ecommerce Manager to manage and grow our Shopify store(s). The ideal candidate will be responsible for handling all aspects of ecommerce operations, including product management, store optimization, and advertising. This is a full-time, on-site position that involves working night shifts from 7 PM to 4 AM, Monday to Saturday, at our office located in Bahria Town, Phase 4, Civic Center, Rawalpindi.Key Responsibilities:<ul><li>Manage and maintain Shopify store(s) on a daily basis</li><li>Create, update, and optimize product listings, including titles, descriptions, pricing, images, and variants</li><li>Manage and monitor paid advertising campaigns (Facebook, Instagram, Google, etc.)</li><li>Handle end-to-end ecommerce operations such as order processing, inventory management, and fulfillment coordination</li><li>Manage Shopify apps, integrations, payment gateways, and store settings</li></ul>Qualifications:<ul><li>A Bachelor&rsquo;s degree in BSCS, BSIT, or a related field is required</li><li>Minimum of 1 year of experience using computer software/tools (preferred)</li><li>Proven experience managing Shopify stores</li><li>Strong understanding of ecommerce operations and workflows</li><li>Experience with product listings and ads management</li><li>Good analytical, organizational, and communication skills</li><li>Ability to work independently during night shifts</li></ul>Job Type:<ul><li>Full-time</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>How to Apply: Interested candidates are invited to apply by sending their resume.Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Ecommerce Manager

Empowers Zone

About Us:Empowers Zone is a growing eCommerce service provider helping clients build, manage, and grow profitable stores on Amazon, Walmart, and TikTok Shop. We handle everything from business registration (LLC/LTD) to store setup, product sourcing, and account management.Job Description:We are looking for a highly skilled and experienced Social Media Marketing Specialist to manage our company&rsquo;s online presence and ad campaigns across multiple platforms.Responsibilities:<ul><li>Manage and grow Empowers Zone&rsquo;s social media accounts (Facebook, Instagram, LinkedIn, TikTok, etc.)</li><li>Create engaging content aligned with company goals and brand image</li><li>Plan and run paid ad campaigns (Facebook Ads, Instagram Ads, TikTok Ads, etc.)</li><li>Monitor performance, analyze data, and report results</li><li>Collaborate with the management team to optimize ad spending and ROI</li><li>Stay updated with social media trends, algorithms, and eCommerce marketing techniques</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of proven experience in social media marketing and ad management</li><li>Strong understanding of Facebook Ads Manager, TikTok Ads, and Meta Business Suite</li><li>Experience in eCommerce or digital marketing agencies preferred</li><li>Excellent communication, creativity, and analytical skills</li><li>Fresh candidates will not be considered</li></ul>Benefits:<ul><li>Competitive salary based on experience</li><li>Performance-based incentives</li><li>Growth opportunities in the digital marketing and eCommerce sector</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Social Media Marketing: 2 years (Preferred)</li></ul>Work Location: In person

Social Media Marketing Specialist (Experienced Only)

Rexen Consultancy

We are looking for a dynamic, Digital Marketing Manager to lead our ecommerce growth and online sales in the UK market&mdash;with a particular focus on high-impact social media marketing across Meta (Facebook/Instagram), Google Ads and TikTok.This is a strategic and hands-on role responsible for owning the entire digital marketing funnel, driving sales via our eCommerce platform, and building a strong brand presence in competitive online spaces.Key Responsibilities<ul><li>Own ecommerce marketing and online sales performance across all digital channels for the UK market.</li><li>Plan, execute, and optimize paid and organic social media campaigns on Google Ads, Meta (Facebook &amp; Instagram) and TikTok.</li><li>Stay up to date with trends in e-commerce, digital sales platforms, and consumer behaviour.</li><li>Analyze data and key performance indicators (KPIs) to optimize campaigns and sales funnel performance.</li><li>Launch and promote products, seasonal promotions, and conversion-driven campaigns tailored to UK consumer behaviour.</li><li>Develop and execute digital sales strategies to meet or exceed revenue targets.</li><li>Monitor and analyze campaign and sales performance metrics, A/B test strategies, and implement continuous improvements.</li><li>Lead content development for UK social media, including TikTok videos, Instagram Reels, posts, and stories in collaboration with creative teams.</li><li>Stay updated on UK social trends, platform algorithm changes, and emerging formats to keep content fresh and effective.</li><li>Manage budgets with a focus on ROI and efficient acquisition costs.</li></ul>Requirements&middot; Bachelor&rsquo;s or Master&rsquo;s degree in Marketing, Business, Digital Media, or a related field.<ul><li>3&ndash;5 years&rsquo; experience in marketing with direct responsibility for eCommercesales and digital campaign performance.</li><li>Strong experience running paid and organic campaigns on Google Ads, TikTok and Meta (Facebook/Instagram).</li><li>Proven ability to grow online sales through social media and digital performance marketing.</li><li>Deep understanding of UK digital consumer behaviour, eCommerce trends, and social engagement strategies.</li><li>Hands-on experience with Shopify, Google Analytics, Meta Ads Manager, TikTok Ads Manager, Klaviyo, HubSpot, etc.</li><li>Excellent storytelling and content instincts for social platforms, especially TikTok and Instagram.</li><li>Highly analytical with the ability to use data to drive commercial outcomes.</li><li>Strong communication skills and ability to collaborate across departments.</li></ul>Desirable Attributes<ul><li>Experience in a fast-paced ecommerce or start-up environment.</li><li>Ability to own sales pipelines end-to-end through paid media and digital strategies.</li><li>Passionate about social media, content trends, digital selling, and brand storytelling.</li><li>Creative, proactive, and highly organized with attention to detail.</li></ul>Job Type: Full-timeWork Location: In person

Digital Marketing Manager

Zones

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Customer Service Representative will be responsible for answering incoming customer telephone calls, emails, and ZAC cases regarding post-sales issues, either with a solution, verification of defective product and/or referral to the manufacturer.
What you&rsquo;ll do as the Customer Service Representative
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Maintain performance standards of telephone, email, and ZAC cases support set by Customer Service Supervisor.</li><li>
Research each customer&rsquo;s problem to ensure customer satisfaction.</li><li>
Call back customers who left messages during scheduled callback times.</li><li>
Track each customer call with entries into ZAC.</li><li>
Document and track calls and follow up with notes.</li><li>
Increase technical knowledge, troubleshooting and customer service skills through self-paced training and workshop participation.</li><li>
Assist with other projects as necessary.</li></ul>
 What will you bring to the team:
REQUIRED EXPERIENCE:
<ul><li>Complete bachelor&rsquo;s degree.</li><li>
Excellent customer service skills, positive attitude and accessories, logical troubleshooting skills, comfortable in a fast paced &amp; dynamic environment.</li><li>
Previous experience w/telephone customer service.</li><li>
Excellent customer service skills.</li><li>
Excellent typing and writing skills.</li><li>
Basic CRM knowledge.</li><li>
Logical troubleshooting and organizational skills.</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 9:00 PM to 6:00 AM (Pk time)</div>

Explore 680+ Customer support representative ecommerce in Islamabad this December. Find roles across top companies and apply now to boost your career.

680 customer support representative ecommerce jobs IN Islamabad

Customer Support Representative- Ecommerce

Jr. Amazon Sales Expert – Onsite (Islamabad, I-11/3)

Customer Service Representative

Ecommerce Manager

Social Media Marketing Specialist (Experienced Only)

Digital Marketing Manager

Customer Service Representative