sales specialist

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VLaunchU

<div>
 
 
 Job Title:
 
 Customer Service Representative &ndash; Kitchen &amp; Cabinet Showroom
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Nationality Requirement:
 
 Saudi
 
 
 salary :5000SAR
 
 
 
 Job Overview
 
 
 
 We are seeking enthusiastic and customer-oriented
 
 Customer Service Representatives
 
 for a premium
 
 Kitchen &amp; Cabinet Showroom
 
 in Riyadh. The role involves handling client interactions, supporting sales teams, managing inquiries, and ensuring an excellent customer experience.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Greet and assist walk-in customers at the showroom.
 </li>
 <li>
 Provide detailed information about kitchen and cabinet products, services, and after-sales support.
 </li>
 <li>
 Handle phone, email, and in-person inquiries in a professional manner.
 </li>
 <li>
 Coordinate with sales staff to ensure seamless customer service.
 </li>
 <li>
 Maintain customer records, update CRM databases, and follow up on pending inquiries.
 </li>
 <li>
 Support showroom operations, including scheduling appointments and product demonstrations.
 </li>
 <li>
 Manage complaint resolution and escalate issues to management when required.
 </li>
 <li>
 Contribute to achieving customer satisfaction and sales support targets.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Saudi nationality .
 </li>
 <li>
 Minimum
 
 1&ndash;2 years of experience
 
 in customer service, preferably in
 
 retail, furniture, kitchen, or home d&eacute;cor showrooms
 
 .
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Presentable, professional, and customer-focused.
 </li>
 <li>
 Basic knowledge of MS Office and CRM systems.
 </li>
 <li>
 Ability to handle multiple tasks and work under pressure.
 </li>
 <li>
 Proficiency in
 
 Arabic
 
 (English is an advantage).
 </li>
 </ul>
 
 
 Benefits
 
 
 <ul>
 <li>
 Competitive salary package.
 </li>
 <li>
 Training and growth opportunities.
 </li>
 <li>
 Work in a premium, design-oriented showroom environment.
 </li>
 </ul>
 
 
</div>

Customer Service Representative

Everhires

<div>
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, and chat, providing timely and effective solutions.
 </li>
 <li>
 Troubleshoot and resolve software issues, escalating complex problems to the technical team as needed.
 </li>
 <li>
 Educate customers on product features and best practices to enhance their experience and efficiency.
 </li>
 <li>
 Document customer interactions and feedback in our support ticketing system for future reference and improvements.
 </li>
 <li>
 Collaborate with product and engineering teams to relay customer feedback and contribute to product development.
 </li>
 <li>
 Stay updated on product features, industry trends, and best practices to provide informed support.
 </li>
 <li>
 Collaborate with various departments identify patterns in support requests and contribute to the development of knowledge base articles and FAQs.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements:
 
 
 <ul>
 <li>
 Excellent communication skills in Arabic and English, both written and verbal.
 </li>
 <li>
 Strong problem-solving skills to identify issues, analyze root causes, and provide effective solutions.
 </li>
 <li>
 Ability to work independently and as part of a team in a fast-paced environment.
 </li>
 <li>
 Ability to navigate customer databases, ticketing systems, and knowledge bases to provide accurate information.
 </li>
 <li>
 Demonstrated ability to adapt to changing priorities, procedures, and customer needs in a fast-paced environment.
 </li>
 <li>
 Proven capability to multitask effectively by managing multiple customer inquiries simultaneously.
 </li>
 <li>
 Ability to input data quickly and accurately while maintaining focus on customer interactions.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant field or equivalent experience.
 </li>
 <li>
 1+ years of experience in customer support, preferably in a SaaS environment.
 </li>
 </ul>
</div>

Customer Support Specialist

Al-Hassan Ghazi Ibrahim Shaker Company

<div>
 
 
 Company Overview:
 
 
 
 Founded in 1950, Shaker Group is a leading provider of HVAC and home appliance solutions in Saudi Arabia. We serve over 600,000 customers annually with a strong focus on innovation, sustainability, and customer satisfaction.
 
 
 
 
 
 
 Purpose:
 
 
 
 Customer Service Representatives serve as the primary interface between customers and the company, providing assistance, resolving inquiries, and ensuring positive interaction experiences. Responsible for delivering exceptional customer service across various communication channels such as phone calls, inbound and outbound calls, email, and social media.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Efficiently handle high volumes of incoming and outgoing calls promptly.
 </li>
 <li>
 Provide product or service details, troubleshooting support, and solutions to address customer requirements.
 </li>
 <li>
 Address and resolve customer issues, complaints, and requests promptly and effectively.
 </li>
 <li>
 Develop a comprehensive understanding of the company's products or services, including features, benefits, and usage guidelines.
 </li>
 <li>
 Identify customer needs, clarify information, research each issue, and provide solutions or alternatives.
 </li>
 <li>
 Communicate effectively and professionally with customers to build rapport and trust.
 </li>
 <li>
 Practice active listening to understand customer needs and concerns, responding with empathy and understanding.
 </li>
 <li>
 Exhibit clear verbal and written communication skills when interacting with customers and colleagues.
 </li>
 <li>
 Aim to surpass customer expectations and ensure a positive experience at every interaction.
 </li>
 <li>
 Develop and nurture enduring relationships with customers through personalized support and a dedicated commitment to their success.
 </li>
 <li>
 Follow communication &ldquo;scripts&rdquo; when handling different topics.
 </li>
 <li>
 Achieve personal and team goals, both qualitative and quantitative.
 </li>
 <li>
 Validating and resolving customer complaints, ensuring closure both with customers and in our systems.
 </li>
 <li>
 Ensure alignment with Shaker Group's vision, mission, values, and strategic priorities, and compliance with its guidelines.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 :
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Effective problem-solving and negotiation abilities.
 </li>
 <li>
 Excellent organizational and time management skills.
 </li>
 <li>
 Empathy towards customers' emotions and perspectives.
 </li>
 <li>
 Basic computer proficiency with word processing, email, and social media.
 </li>
 <li>
 Ability to work well under pressure and manage multiple priorities efficiently.
 </li>
 <li>
 Adhering to schedules and deadlines.
 </li>
 </ul>
 
 
</div>

Trendyol

<div><div><div>About the Team</div><div>
At Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together &mdash; as individuals and as a team.</div><div></div><div> 
As a Customer Service Agent for Contact Handling, you'll be on the front lines, providing prompt and professional support to our customers through live chat. You will be responsible for resolving a wide range of inquiries efficiently, escalating complex issues when necessary, and maintaining a high level of accuracy and quality in every interaction. Your ability to manage multiple chats simultaneously while following company guidelines will be key to ensuring a positive customer experience.</div></div>
<div><div><h3 class="jobSectionHeader">Responsibilities</h3><ul><li><ul><li>
Respond to customer inquiries via live chat promptly and professionally</li><li>
Resolve issues efficiently or escalate when needed</li><li>
Manage multiple chats while maintaining accuracy and quality</li><li>
Log interactions and updates accurately in the system</li><li>
Follow company guidelines and communication standards</li><li>
Collaborate with internal teams to address customer needs</li><li>
Meet performance targets (e.g., response time, CSAT)</li><li>
Stay informed about products, services, and policies</li><li>
Report recurring issues or trends to supervisors</li><li>
Handle customer data with care and maintain confidentiality</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">Expected Qualifications</h3><ul><li><ul><li>
Previous experience in a customer service role, preferably in live chat or digital support channels</li><li>
Excellent written communication skills in English, with strong grammar, spelling, and tone appropriate for professional customer interaction</li><li>
Typing speed and accuracy suitable for handling multiple chats simultaneously</li><li>
Customer-focused mindset, with the ability to handle inquiries efficiently and empathetically</li><li>
Problem-solving skills to resolve issues quickly and effectively within the chat environment</li><li>
Ability to multitask and stay organized in a high-volume, fast-paced setting</li><li>
Team player with good interpersonal skills and a collaborative attitude</li><li>
Flexible and adaptable, with a willingness to learn and respond to changes in processes or customer needs</li></ul></li></ul></div></div>
<div><div>What We Offer</div><ul><li>Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.</li><li>Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.</li><li>A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.</li><li>Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.</li><li>Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.</li></ul><div></div><div> 
Take the Next Step</div><div>
If this role excites you, apply today, we look forward to taking the next step with you.</div><div>
Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.</div></div></div>

Customer Service Agents for Contact Handling (Saudi Nationals Only)

<div>Job Description<h3 class="jobSectionHeader">
Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.</h3><h3 class="jobSectionHeader">
</h3><h3 class="jobSectionHeader">
We are seeking high caliber candidates for Professional Medical Representative to join our Pharma Unit team therapy area HAC . The selected individual will represent our company on an assigned territory in a complex and dynamic professional business environment. The primary responsibility of the PMR is to communicate effectively, either individually or in groups, with customers in a manner which encourages the use of our company products where indicated. These communications require the effective selection and use of a variety of support systems to accurately convey technical and economic information, so our company products will be prescribed when indicated. The incumbent works under the supervision of his / her immediate supervisor.</h3> 
Responsibilities:<ul><li>
Responsible for medical representative calls directly from/to prospective and/or existing customers.</li><li>
Understand the organization ethics and values fully and then apply that knowledge to their interactions - Ensure high level of ethical standards of business in place.</li><li>
Plans and executes calls to healthcare institutions within the assigned territory and in accordance with company Policies and Procedures and compliance with legislation.</li><li>
Provides healthcare professionals with the scientific information, the necessary clinical and outcomes data regarding Company&rsquo;s products and services.</li><li>
Achieves monthly, quarterly, and annual sales objectives.</li><li>
Participates in scientific events for healthcare professionals.</li></ul> 
Requirements:<ul><li>
Saudi National.</li><li>
The incumbents must be Scientific bachelor&rsquo;s degree.</li><li>
0-2 year of working experience in pharmaceutical companies would be an advantage.</li><li>
Acute-care experience is priority.</li><li>
Good team player.</li><li>
Accountable and results oriented.</li><li>
Excellent communication skills.</li><li>
Good hands-on knowledge of PC.</li><li>
Eager to learn.</li><li>
Flexible with traveling.</li></ul>
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully 
Merck &amp; Co., Inc., Rahway, NJ, USA, also known as Merck Sharp &amp; Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not Applicable
Shift:
Valid Driving License:
Hazardous Material(s):
Required Skills:
Account Management, Channel Partner Management, Customer Experience Design, Customer Experience Management, Customer Service, Lead Generation, Market Analysis, Pharmaceutical Sales, Revenue Maximization, Sales Compliance, Sales Forecasting, Sales Innovation, Sales Promotions, Sales Reporting, Sales Strategy Development, Sales Territory Management, Sales Training, Teamwork
 Preferred Skills:
Job Posting End Date:
09/11/2025<ul><li>A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. 
</li></ul> 
Requisition ID:R364288</div>

Professional Medical Representative, Pharma Unit

صهيل لخدمات الاعمال 

Position Title: Sales RepresentativeReporting to: sales managerDepartment: salesThe Sales Representative is responsible for generating new business, managing client accounts, and achieving assigned sales targets. The role involves direct engagement with potential and existing customers to promote and sell the company's products or services while maintaining a professional image and building long-term relationships.Key Responsibilities:&Oslash; Sales &amp; Business Development:a. Identify and prospect new sales leads and opportunities through various channels (e.g., cold calling, networking, referrals).b. Present, promote, and sell products/services to prospective customers.c. Achieve individual sales targets and KPIs as set by the Sales Manager.d. Prepare and deliver compelling sales presentations and proposals.&Oslash; 2 - Client Management:a. Build and maintain positive, long-term relationships with customers.b. Conduct follow-ups to ensure customer satisfaction and address any concerns.c. Provide excellent customer service throughout the sales cycle.d. Update and maintain accurate customer records and sales activities in the CRM system.&Oslash; Market Knowledge:a. Stay informed about industry trends, market conditions, and competitor activities.b. Provide feedback to the Sales Manager on market needs and customer demands.&Oslash; Administrative Duties:a. Prepare sales reports, activity logs, and other administrative documents as required.b. Ensure all sales contracts and transactions are processed accurately and in a timely manner.&Oslash; Compliance:a. Conduct all sales activities in an ethical and professional manner, in full compliance with company policies and the provisions of the Saudi Labor Law.&Oslash; Skills:a. Strong communication and negotiation skills.b. Proven ability to meet and exceed sales targets.c. Self-motivated and results-oriented with a positive attitude.d. Ability to work independently and as part of a team.e. Preferred: Knowledge of the local market and customer base in Riyadh.f. Preferred: Proficiency in using CRM software.g. Required: Fluency in both Arabic and English is highly desirable.&Oslash; Qualifications:a. Experience: Minimum of [ 1 - 2] years of experience in a sales or customer-facing role, preferably in the Event Management sector.b. Education: High School Diploma or equivalent required; a Bachelor's degree is preferred.&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1587;&#1572;&#1575;&#1604; (&#1571;&#1587;&#1574;&#1604;&#1577;) &#1591;&#1604;&#1576; &#1575;&#1604;&#1578;&#1602;&#1583;&#1605;:<ul><li>Nationality</li></ul>&#1575;&#1604;&#1578;&#1593;&#1604;&#1610;&#1605;:<ul><li>&#1575;&#1604;&#1579;&#1575;&#1606;&#1608;&#1610;&#1577; &#1575;&#1604;&#1593;&#1575;&#1605;&#1577; &#1571;&#1608; &#1605;&#1575; &#1610;&#1593;&#1575;&#1583;&#1604;&#1607;&#1575; (&#1605;&#1591;&#1604;&#1608;&#1576;)</li></ul>&#1575;&#1604;&#1582;&#1576;&#1585;&#1577;:<ul><li>selas: &#1587;&#1606;&#1578;&#1575;&#1606; (&#1605;&#1591;&#1604;&#1608;&#1576;)</li></ul>&#1575;&#1604;&#1604;&#1594;&#1577;:<ul><li>English (&#1605;&#1591;&#1604;&#1608;&#1576;)</li></ul>

Sales Representative

Foodzway Trading Co.

Job Description: Field Collection OfficerPosition: Field Collection Officer Department: Sales / Collections Location: Riyadh, Saudi Arabia (with travel to customer sites)Role OverviewThe Field Collection Officer is responsible for visiting Foodz Way&rsquo;s B2B customers (restaurants, retailers, hotels, and other HoReCa clients) to ensure timely collection of outstanding payments, maintain strong customer relationships, and provide accurate reporting of field activities. This role bridges finance and sales, supporting business growth by securing receivables while safeguarding customer trust.Key Responsibilities<ul><li>Collection &amp; Payment Follow-Up</li><li>Visit customers to collect payments (cash/cheques/transfers) according to agreed credit terms.</li><li>Ensure accurate documentation, receipts, and handover of collected payments to the finance department.</li><li>Monitor overdue accounts and escalate cases that require management intervention.</li><li>Customer Relationship</li><li>Act as the company&rsquo;s representative with clients regarding collections.</li><li>Maintain positive, professional relationships while addressing payment-related concerns.</li><li>Coordinate with the sales team to resolve disputes or issues affecting collections.</li><li>Tracking &amp; Reporting</li><li>Record all collection activities daily in the company system (Odoo ERP).</li><li>Provide regular updates on receivables status, overdue accounts, and customer feedback.</li><li>Report red flags (e.g., payment delays, disputes, client dissatisfaction) to management promptly.</li><li>Compliance &amp; Accountability</li><li>Handle all collections in line with company policies and financial controls.</li><li>Ensure all payments are reconciled accurately with invoices.</li><li>Uphold confidentiality and integrity when handling customer financial data.</li></ul>Qualifications &amp; Requirements<ul><li>Diploma or Bachelor&rsquo;s degree in Business Administration, Finance, or related field (preferred).</li><li>Proven experience in field collections, credit control, or B2B sales support (food/FMCG sector is a plus).</li><li>Strong interpersonal and negotiation skills.</li><li>Basic accounting knowledge and ability to work with ERP systems (Odoo experience is an advantage).</li><li>Valid Saudi driving license and willingness to travel extensively within Riyadh and other cities.</li><li>Fluent in Arabic (English is an advantage).</li><li>In Riyadh</li><li>Saudi Female</li></ul>Key Competencies<ul><li>Results-oriented and target-driven.</li><li>Professional communication and customer-handling skills.</li><li>High attention to detail and accountability.</li><li>Problem-solving with focus on resolving disputes amicably.</li><li>Time management and ability to prioritize multiple accounts.</li></ul>Job Type: Full-timePay: &#65020;4,000.00 - &#65020;8,000.00 per month

Field Collection Officer

Explore 2148+ Customer support representative in Riyadh this September. Find roles across top companies and apply now to boost your career.

2148 customer support representative jobs IN Riyadh

Customer Service Representative

Customer Support Specialist

Customer Service Representative

Customer Service Agents for Contact Handling (Saudi Nationals Only)

Professional Medical Representative, Pharma Unit

Sales Representative

Field Collection Officer