sales engineer

production engineer

senior sales engineer

field service engineer

sales support engineer

it support engineer

Alshaya Group

<div>
 <p>
  We are looking for a skilled Systems Support Engineer to provide technical support and infrastructure solutions across assigned areas, ensuring smooth and efficient daily operations
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Provide first-level technical support for hardware, software, and network-related issues via phone, email, and in-person
  </li>
  <li>
   Troubleshoot and resolve user issues related to operating systems, applications, and other IT services
  </li>
  <li>
   Assist users with account setup, password resets, and other access-related inquiries
  </li>
  <li>
   Maintain and update IT documentation, including user manuals, troubleshooting guides, and FAQs
  </li>
  <li>
   Monitor and manage IT support tickets, ensuring timely resolution and follow-up
  </li>
  <li>
   Assist with the installation, configuration, and maintenance of IT equipment such as computers, printers, and networking devices
  </li>
  <li>
   Conduct training sessions for employees on new software applications and IT policies
  </li>
  <li>
   Escalate complex issues to senior IT staff or other departments as needed
  </li>
  <li>
   Stay current with technology trends and advancements to provide relevant support to users
  </li>
 </ul>
 <li>
 </li>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Associate degree in Computer Science, IT, or related field preferred
  </li>
  <li>
   Proven experience in IT support.
  </li>
  <li>
   Strong understanding of computer systems, mobile devices, and other technology
  </li>
  <li>
   Excellent troubleshooting skills and the ability to diagnose technical problems
  </li>
  <li>
   hand on experience on several operating systems ( windows , Linux , Etc.)
  </li>
  <li>
   Strong communication skills and the ability to explain technical concepts to non-technical users
  </li>
  <li>
   Ability to work independently and as part of a team
  </li>
  <li>
   Customer-focused attitude and commitment to providing quality service
  </li>
  <li>
   Familiarity with ticketing systems and IT service management best practices
  </li>
  <li>
   Knowledge of network protocols and administration is a plus
  </li>
  <li>
   Fluency in Arabic and English
  </li>
 </ul>
 <p>
 </p>
</div>


Systems Support Engineer

DeepSource Technologies

<div><p><b>Role Overview</b><br>
We are looking for a motivated L1 Support Engineer to provide first-line technical support and ensure smooth day-to-day IT operations. This role is ideal for candidates at an early career stage seeking hands-on experience in enterprise environments.</p><p><b>
Key Responsibilities</b></p><ul><li>Provide first-level support for Linux and Windows systems</li><li>Monitor systems and applications to ensure availability and performance</li><li>Perform basic network checks and troubleshooting</li><li>Handle incidents and requests via ticketing tools</li><li>Support on-site operational activities as required</li><li>Escalate complex issues to higher support tiers</li><li>Communicate effectively with clients and internal teams</li></ul><b><br>
Requirements</b><ul><li><br>
Basic Linux / Windows administration knowledge</li><li>Understanding of system &amp; application monitoring</li><li>Basic networking fundamentals</li><li>Experience with ticketing / ITSM tools is preferred</li><li>Strong English fluency</li><li>Good communication and interpersonal skills</li><li>Saudi National</li></ul></div>

L1 Support Engineer - Saudi National - Riyadh, KSA

<div>Job Summary:<p>
DeepSource Technologies is looking for a proactive and motivated <b>Support Engineer L1</b> - Saudi Nation - to join our dynamic team. This position is exclusively open to Saudi nationals. The successful candidate will provide first-line support to our clients, ensuring issues are resolved quickly and efficiently while delivering an exceptional customer experience.</p><p>
</p>Key Responsibilities:<ul><li>
Respond to customer inquiries via phone, email, and ticketing systems, providing accurate and timely solutions.</li><li>
Diagnose and troubleshoot hardware and software issues.</li><li>
Assist in the setup, configuration, and installation of software applications and systems.</li><li>
Document and track all support requests in the ticketing system.</li><li>
Escalate complex issues to higher-level support teams when necessary.</li><li>
Provide clear and concise communication to customers regarding the status of their requests.</li><li>
Contribute to the development of knowledge base articles and documentation for common issues and solutions.</li><li>
Participate in training sessions to enhance technical skills and knowledge about company products and services.</li></ul><br>
<b>
Requirements</b><br>
<ul>
<li>Education:</li>
<li><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
</ul></li><li>Experience:</li>
<li><ul><li>1-2 years of technical support experience, preferably in an IT helpdesk or support role.</li>
</ul></li><li>Technical Skills:</li>
<li><ul><li>Basic knowledge of operating systems (Windows, Linux) and common software applications.</li>
<li>Familiarity with network concepts and troubleshooting.</li>
<li>Experience with ticketing systems (e.g., Jira, ServiceNow) is a plus.</li>
</ul></li><li>Soft Skills:</li>
<li><ul><li>Strong problem-solving and analytical skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work under pressure and manage multiple priorities.</li>
</ul></li><li>Languages:</li>
<li><ul><li>Fluency in Arabic and English is required.</li></ul></li></ul></div>

Support Engineer L1 - Saudi National - Jeddah,KSA

Giza Systems EG

<div><h4 class="jobSectionHeader"><b>Job Description</b></h4>
<p></p><div><ul><li>Create and Manage servers, workstations, and cluster nodes.</li>
<li>Perform system backups and recovery operations.</li>
<li>Monitor system performance and implement optimization techniques.</li>
<li>Monitor system performance and identify potential issues.</li>
<li>Analyze system logs and alerts troubleshoot problems.</li>
<li>Maintain system documentation, including system configurations and procedures</li>
<li>Diagnose and resolve system issues, including hardware and software problems.</li>
<li>Troubleshoot server, storage, and OS issues.</li>
<li>Provide technical support to end-users.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Experienced in installing, managing, and maintaining Server Infrastructure&quot; and &quot; Cloud Platform &amp; Infrastructure&quot;.</li>
<li>Selects, develops, and evaluates personnel to ensure the efficient operation of the function.</li>
<li>Configure and maintain servers, storage systems, and OS devices.</li>
<li>Implement system changes and upgrades.</li>
</ul></div><p></p>
<h4 class="jobSectionHeader"><b>Personal Skills</b></h4>
<p></p><div><ul><li>Strong Team Management Skills.</li>
<li>Excellent communication, interpersonal and negotiation skills.</li>
<li>Excellent problem-solving skills.</li>
<li>Excellent presentation skills.</li>
</ul></div><p></p>
<h4 class="jobSectionHeader"><b>Technical Skills</b></h4><br>
<p></p><div><div><br>
<ul><li>0-1 Years of experience
</li><li>System Administration experience includes but is not limited to
</li><li>(Windows, Linux system administration, SCCM, DHCP, VMWARE, MS Exchange, MS Azure, DNS, Oracle Cloud)
</li><li>Knowledge of server administration and troubleshooting VMware ESXI.
</li><li>Knowledge of Cloud AWS and Azure as administrator.</li></ul></div></div><br>
<p></p>
<h4 class="jobSectionHeader"><b>Education</b></h4>
<div><p>Bachelor&rsquo;s degree in Engineer, computer science, Information Technology, or a related field.</p></div></div><p></p>
<br><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div>Job Location</div>
<div>Riyadh, Saudi Arabia</div>
</div><div><div>Company Industry</div>
<div>IT Services</div>
</div><div><div>Company Type</div>
<div>Employer (Private Sector)</div>
</div><div><div>Job Role</div>
<div>Engineering</div>
</div><div><div>Job Division</div>
<div>Giza Arabia<br>
General</div></div></div>
<br><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div>Career Level</div>
<div>Entry Level</div>
</div><div><div>Years of Experience</div>
<div>Min: 0 Max: 1</div>
</div><div><div>Residence Location</div>
<div>Saudi Arabia</div>
</div><div><div>Nationality</div>
<div>Saudi Arabia</div></div></div>

Operations and Maintenance – Systems Infrastructure Engineer

Prime Gate

<div><p><b>Role Overview</b></p><p>
The System Support Engineer is responsible for configuring the Corporater software, supporting customers with their configurations, and working closely with internal teams to ensure successful delivery and market support activities<br>
Key Responsibilities</p><ul><li><p>
Configuring the Corporater software.</p></li><li><p>
Learning the Corporater software &ndash; current and new versions.</p></li><li><p>
Learning and developing the Corporater delivery practices.</p></li><li><p>
Supporting customers with their configurations.</p></li><li><p>
Working with project managers / lead consultants to estimate, formulate plans, and track progress against plans.</p></li><li><p>
Supporting sales staff and partner management staff in go-to-market activities.</p></li><li><p>
Working with product staff to develop new product context demos and stock configurations.</p></li></ul><p><b>
Skills :</b></p><ul><li><p>
Experience in configuration of a COTS product such as Oracle or SAP is ideal.</p></li><li><p>
Logical thinker &ndash; able to work with algebraic formulas.</p></li><li><p>
Understands data types, structures, and formats.</p></li><li><p>
Understanding of SQL Server &ndash; queries, DTS (big advantage / nice to have).</p></li><li><p>
Understanding of Oracle SQL &ndash; principally SQL and PL/SQL (nice to have).</p></li><li><p>
Has an eye for user interface design.</p></li><li><p>
Experience working in a software product company, in a regional office.</p></li><li><p>
Thrives in an empowered role.</p></li><li><p>
Accurate in personal administration.</p></li><li><p>
Business Analysis &amp; Systems Analysis experience is an advantage.</p></li></ul><p><b>
Qualifications &amp; Experience
</b></p><ul><li><p>Degree education &ndash; Business &amp; Technology is ideal.</p></li><li><p>
EPM on SAP, Oracle, or Archer is a big advantage.</p></li><li><p>
SQL Server and Oracle DB knowledge are desirable but not mandatory.</p></li><li><p>
Business process certifications in Balanced Scorecard, Project Management, IT Governance (ITIL, COBIT) are highly desirable but not mandatory.</p></li><li><p>
Minimum 3 Years of experience .</p></li></ul></div>

System Support Engineer

Streamax Mena

<p><b>Technical Support Engineer</b></p><p><b>Location: Riyadh, KSA</b><br/><b>Employment Type:</b> <b>Full-time</b></p><p><b>Job Overview</b></p><p><b>The Technical Support Engineer will provide expert technical assistance to clients, troubleshooting and resolving issues related to products and services. The ideal candidate will have strong technical skills, excellent problem-solving abilities, and the capability to clearly communicate complex technical information to clients. This role is ideal for individuals who enjoy technical problem-solving in a client-facing environment.</b></p><p><b>Responsibilities</b></p><ul><li><b>Provide advanced troubleshooting and technical support to customers for products and services</b></li><li><b>Resolve technical issues via phone, email, and remote access tools</b></li><li><b>Act as the primary point of contact for technical inquiries, ensuring timely and effective resolutions</b></li><li><b>Accurately log customer issues, actions taken, and resolutions</b></li><li><b>Assist with product setup, installation, and configuration for customers</b></li><li><b>Guide clients on system usage, features, and best practices</b></li><li><b>Collaborate closely with engineering and product teams to resolve complex issues and share customer feedback</b></li><li><b>Monitor client systems for potential issues and perform proactive maintenance to minimize downtime</b></li></ul><p><b>Key Requirements</b></p><ul><li><b>3+ years of experience in a technical support role</b></li><li><b>Strong proficiency in troubleshooting hardware and software issues, operating systems, network configurations, and device setups</b></li><li><b>Experience with databases such as MySQL, SQL Server, and MongoDB</b></li><li><b>Familiarity with cloud services including AWS, Azure, and Google Cloud</b></li><li><b>Solid understanding of networking protocols (TCP/IP, DNS, HTTP, VPN)</b></li><li><b>Experience with remote troubleshooting tools such as TeamViewer and Remote Desktop</b></li><li><b>Strong communication skills with the ability to explain technical concepts to non-technical users</b></li><li><b>Experience using CRM systems (e.g., Salesforce)</b></li><li><b>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field</b></li></ul><p><b>Interested candidates Apply via our official website : www.streamax.me</b></p><p>Job Type: Full-time</p>

Technical Support Engineer

<div><p><b>Role Overview</b><br>
We are seeking an experienced L2 Support Engineer to provide advanced technical support, incident resolution, and operational stability across Linux, Windows, and network environments.</p><p><b>
Key Responsibilities</b></p><ul><li>Provide second-level support for Linux and Windows platforms</li><li>Perform advanced system and application monitoring &amp; analysis</li><li>Troubleshoot OS, application, and connectivity issues</li><li>Manage incidents through ticketing tools and ensure SLA adherence</li><li>Support on-site technical interventions when required</li><li>Collaborate with higher support tiers and vendors</li><li>Communicate directly with clients for issue handling and updates</li><li>Contribute to operational improvements and preventive actions</li></ul><b><br>
Requirements</b><ul><li><br>
Strong Linux / Windows administration experience</li><li>Solid understanding of monitoring and performance analysis</li><li>Good networking troubleshooting capabilities</li><li>Experience with ticketing / ITSM tools</li><li>Strong English fluency</li><li>Strong communication &amp; client-facing skills</li><li>Saudi National</li></ul></div>

L2 Support Engineer (Saudi National) - Riyadh,KSA

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