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cx assistant manager cx insight analyst

Odeabank

<div>
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Min 5+ years of experience in a
 
 CX Insight Analyst
 
 or similar role.
 </li>
 <li>
 Strong proficiency in Python and SQL for data analysis and reporting.
 </li>
 <li>
 Having strong knowledge of persona analysis, customer journey mapping and design thinking methodology preferably in Banking &amp; Finance sector
 </li>
 <li>
 Collaborate with cross-functional agile teams and outsource consultants, to ensure a cohesive and customer-centric approach in decision-making processes.
 </li>
 <li>
 Strong communication and presentation skills to effectively convey findings to technical and non-technical stakeholders
 </li>
 <li>
 Familiarity with customer experience technologies and tools
 </li>
 <li>
 Experience in quantitive and qualitive research methodologies.
 </li>
 <li>
 Ability to work collaboratively in a team environment and manage multiple priorities.
 </li>
 <li>
 Solution oriented, analytical thinking and research skills
 </li>
 <li>
 Strong leadership and project management skills.
 </li>
 <li>
 Strong command of written and verbal English
 </li>
 </ul>
 
 
 
 
 
 Job Descriptions
 
 
 
 
 
 <ul>
 <li>
 Analyze customer feedbacks and share the insights obtained with relevant individuals / teams in understandable, actionable formats and monitor CX related KPIs such as NPS, CSAT, CES.
 </li>
 <li>
 Utilize Python and SQL to extract, manipulate, and analyze large datasets.
 </li>
 <li>
 Monitor customer feedback and complaints daily, maintain communication with Sales Management, Contact Center, Product, and Segment teams for customers requiring immediate action, and establish an alert system.
 </li>
 <li>
 Develop and maintain dashboards and reports for CX metrics, ensuring accurate and timely delivery of insights to stakeholders.
 </li>
 <li>
 Work closely with Product, Segment and UX teams to translate insights into tangible actions and improvements across various customer touchpoints.
 </li>
 <li>
 Lead and support journey mapping processes, collaborating with cross-functional teams to optimize end-to-end customer journeys.
 </li>
 <li>
 Monitor and evaluate the impact of CX initiatives and provide recommendations for continuous improvement.
 </li>
 </ul>
 
 
</div>

CX Assistant Manager (CX Insight Analyst)

Innovance Consultancy

<div>
 
 We are looking for a
 
 &ldquo;
 
 
 Business Analyst
 
 
 ".
 
 Join us if you have a penchant to develop solutions with cutting-edge applications for a better world. The job is primarily hybrid. We expect the candidates to be in
 
 Istanbul.
 
 
 
 
 
 
 
 Basic Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering departments
 </li>
 <li>
 3+ years of experience in banking domains including digital banking
 </li>
 <li>
 Demonstrated experience in translating the business needs to technical requirements for Business, and IT teams as well as in implementing integration solutions
 </li>
 <li>
 Hands-on experience in Postman or SoapUI
 </li>
 <li>
 Hands-on experience in SQL and PL/SQL
 </li>
 <li>
 Understanding of the software development life cycle (SDLC) and SDLC tools such as Jira
 </li>
 <li>
 Understanding of RESTful API development with JSON
 </li>
 <li>
 Ability to handle multiple projects
 </li>
 <li>
 Hold self-responsible for team and individual tasks assigned
 </li>
 <li>
 Strong interpersonal skills to effectively communicate with the team and collaborate with stakeholders
 </li>
 <li>
 Strong executive communication skills, with the ability to communicate and present to the senior leadership
 </li>
 <li>
 Experienced in Agile Development methodologies (Scrum, Kanban etc.)
 </li>
 <li>
 Fluency in English is plus
 </li>
 <li>
 Certified in Design Thinking Practices, UX, and CX concepts (preferably)
 </li>
 <li>
 Certified as a Scrum Product Owner and/or a Scrum Master (preferably)
 </li>
 </ul>
 
 
 
 
 
 For details:
 
 
 <ul>
 <li>
 Visit: www.innovance.com.tr
 </li>
 <li>
 Follow us on LinkedIn: www.linkedin.com/company/innovance-consultancy
 </li>
 <li>
 Follow us on Instagram: www.instagram.com/innovanceconsultancy
 </li>
 <li>
 Follow us on Medium: www.medium.com/innovance-company-blog
 </li>
 <li>
 Follow us on X: https://x.com/Innovance2017
 </li>
 </ul>
 
 
</div>

Business Analyst

Mplus

<div>
 
 
 Role Purpose
 
 
 
 
 
 
 The Growth Executive analyzes the client&rsquo;s current state and develops growth and transformation recommendations by leveraging the full Mplus solution architecture&mdash;Consulting + Technology + Operations.
 
 
 This role is a blend of strategy consulting, customer experience design, and operational improvement.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 Client &amp; Market Analysis
 
 
 
 
 
 
 &bull; Analyze clients&rsquo; operational processes, KPIs, organizational structure, and bottlenecks.
 
 
 &bull; Conduct industry research, benchmarking studies, and best-practice analyses.
 
 
 &bull; Review customer journeys to identify critical touchpoints and opportunity areas.
 
 
 
 
 
 
 Value &amp; Growth Strategy Development
 
 
 
 
 
 
 &bull; Translate insights into concrete growth recommendations.
 
 
 &bull; Develop end-to-end solution packages aligned with the Mplus solution architecture (Consulting + Technology + Operations).
 
 
 &bull; Prepare business cases (ROI calculations, cost savings, performance improvements).
 
 
 &bull; Create presentations and deliver findings to clients.
 
 
 
 
 
 
 Consulting Project Participation
 
 
 
 
 
 
 &bull; Take an active role in projects from diagnostic analysis to solution/experience design and transformation planning.
 
 
 &bull; Support teams during the initial phases of project implementation.
 
 
 &bull; Track KPIs, measure impact, and report outcomes.
 
 
 
 
 
 
 Internal Collaboration
 
 
 
 
 
 
 &bull; Work with the AI &amp; Technology team to connect AI opportunities with transformation projects.
 
 
 &bull; Collaborate closely with Operations to validate the feasibility of proposed solutions.
 
 
 &bull; Partner with the Sales team during proposal development and client presentations.
 
 
 
 
 
 
 Candidate Profile
 
 
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 
 
 
 
 &bull; 2&ndash;5 years of experience in consulting, strategy, business analysis, CX, or operational improvement.
 
 
 &bull; Strong analytical thinking and problem-solving skills.
 
 
 &bull; Advanced presentation development skills.
 
 
 &bull; Proficiency in Excel and basic data analysis.
 
 
 &bull; Strong communication skills and ability to work with multiple stakeholders.
 
 
 &bull; Curious, adaptable, and eager to learn.
 
 
 &bull; High level of technology literacy.
 
 
 &bull; Strong written and spoken English.
 
 
 
 
 
 
 Preferred
 
 
 
 
 
 
 &bull; Knowledge of AI-driven process improvement.
 
 
 &bull; Familiarity with CX KPIs (AHT, FCR, NPS, SLA, Churn Rate, etc.).
 
 
 
 
 
 
 What We Offer
 
 
 
 
 
 
 &bull; Opportunity to work on Mplus&rsquo;s most critical projects alongside senior leadership.
 
 
 &bull; Contribution to large-scale transformation projects across a wide range of industries.
 
 
 &bull; Entrepreneurial and fast-growing consulting environment.
 
</div>

Growth Executive

Intertech Information Technology and Marketing Inc.

<div>
 
 In recent years, Intertech has been taking important steps towards acquiring technical systems focusing on the banking of the future and meeting the needs of the industry. With the platform transformation process, which is one of the most important examples of this, Intertech also designs technologies for future business models with high quality standards.
 
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 
 We are looking for talented, passionate and agile minded Senior Business Analyst for our teams.
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Engineering, Industrial Engineering, Mathematical Engineering, MIS, CTIS, or related fields,
 </li>
 <li>
 BAP, PMI-PBA certification will be a plus,
 </li>
 <li>
 Minimum 5 years of experience in IT Business Analysis (in the banking sector),
 </li>
 <li>
 Knowledgeable about SDLC and Agile framework,
 </li>
 <li>
 Talented on Requirements Gathering and Elicitation,
 </li>
 <li>
 Comfortable on Business Analysis Modeling tools,
 </li>
 <li>
 Knowledgeable about Process Analysis technics,
 </li>
 <li>
 Good at SQL,
 </li>
 <li>
 Knowledgeable about UI and UX design,
 </li>
 <li>
 Experience on Jira and Confluence is a plus,
 </li>
 <li>
 Experience on Postman, Swagger ve Kibana is a plus,
 </li>
 <li>
 Fluent in English with strong oral and written skills,
 </li>
 <li>
 Exceptional communication, negotiation, persuasion, and conflict resolution skills,
 </li>
 <li>
 Eager to learn and adapt new concepts,
 </li>
 <li>
 Proactive and good team player.
 </li>
 </ul>
 
 
 
 
 
 
 What You&rsquo;ll Do?
 
 
 
 
 
 
 <ul>
 <li>
 Gathering, negotiating and documenting the requirements,
 </li>
 <li>
 Creating WBS, defining its dependencies, and giving cost estimations to support project planning efforts,
 </li>
 <li>
 Preparing light-weight functional specification documents and test scenarios,
 </li>
 <li>
 Contributing to the technical design and development to ensure all business needs are satisfied,
 </li>
 <li>
 Functional testing, giving UAT support, and regression testing to eliminate any defects,
 </li>
 <li>
 Preparing/updating User Manuals,
 </li>
 <li>
 Third-level support of the product.
 </li>
 </ul>
 
 
 
 
 
 
 
 Why Intertech
 
 
 
 
 
 
 
 
 
 At Intertech, we are trying to make sure that you work free of worries with the benefits we offer;
 
 
 
 
 
 
 📔 Continuous learning and development opportunities by working with experts and training facilities via Inter Academy,
 
 
 💫 Opportunity to work in international projects,
 
 
 🚀 Opportunity to work with new &amp; trend technologies,
 
 
 🕛 Flexible working hours (08:00-17:00, 09:00-18:00, 10:00-19:00),
 
 
 🎆 Recreation space: Gym, PlayStation, pinball, table tennis, basketball court, coffee shop &amp; cafe, resting rooms.
 
 
 👕 No dress code.
 
 
 🎉 Birthday Leave
 
 
 💬 Language Allowance
 
 
 🏢 5 Different Hub Offices (Bili&scedil;im Vadisi/&Idot;stanbul, Kurtk&ouml;y Teknopark/&Idot;stanbul, Bilkent CYBERPARK/Ankara, DEPARK/&Idot;zmir, Esentepe Denizbank Genel M&uuml;d&uuml;rl&uuml;k)
 
 
 
 
 
 
 
 
 Our technology and innovative products have been recognized by the many prestigious national and international awards since 1987. Here's a selection of our latest achievements:
 
 
 
 
 
 
 
 
 🥇 NGN IT Vision &ndash; The Cloud Hosting Project of the Year - 2023
 
 
 🥇 Bili&scedil;im 500 &ndash; Turkey Based Producer &ndash; (Software Category &ndash; Grand Prize) - 2023
 
 
 🥇 Bili&scedil;im 500 &ndash; Turkey Based Sectoral Software &ndash; (Software Cateogry &ndash; Grand Prize) -2023
 
 
 🥇 Bili&scedil;im 500 &ndash; Contribution to Turkish Economy Special Award (Software Category &ndash; Grand Prize) - 2023
 
 
 🥇 CX Awards &ndash; Best Use of Technology (Banking Sector) &ndash; 2023
 
 
 
 
 
 📢
 
 
 
 Contact us
 
 
 
 
 
 
 
 <ul>
 <li>
 
 WebSite :
 
 http://www.intertech.com.tr
 </li>
 <li>
 
 LinkedIn:
 
 http://www.linkedin.com/company/intertechteyasam
 </li>
 <li>
 
 Instagram:
 
 http://www.instagram.com/intertechteyasam
 </li>
 <li>
 
 Youthall:
 
 https://www.youthall.com/en/intertech/
 </li>
 <li>
 
 Anlats&inodot;n.com:
 
 https://anlatsin.com/intertech
 </li>
 <li>
 
 Spotify:
 
 Spotify &ndash; Intertech
 </li>
 </ul>
 
 
 
 
 
 
 
 You will be a member of a dynamic team and a big family. We say join us!
 
 
 
 
</div>

Senior Business Analyst

Conectys

<div><div>At Conectys, we&rsquo;re not your typical BPO &ndash; we&rsquo;re rewriting the playbook. Our blend of next-gen AI, CX management, and specialized services like Content Moderation, Data Annotation, and Data Labeling powers some of the most sensitive industries like: Social Media, Streaming, Gaming, Autonomous Cars, Healthcare, and more. 2025 is our scale-up year &ndash; and we need SDRs who want to be on the frontlines of disruption, specifically targeting the critical Trust &amp; Safety needs of global platforms.

You&rsquo;ll be the hunter, connector, and deal starter for our specialized Trust &amp; Safety BPO services. From cold calls to clever LinkedIn plays, you&rsquo;ll get in front of global decision-makers and spark conversations that lead to serious revenue. If you love sales, tech, and the adrenaline rush of breaking into new accounts, this is your playground.

What You&rsquo;ll Own:
<ul>
<li>Pipeline Ownership: Research, hunt, and connect with game-changing prospects who require sophisticated content moderation, data annotation, and labeling solutions</li>
<li>Smart Outreach: Craft hyper-personalized pitches that land with execs.</li>
<li>Relationship Starter: Open doors with C-levels and build trust fast.</li>
<li>AI-Powered Tools: Use advanced tools + HubSpot mastery to stay 3 steps ahead.</li>
<li>Team Up: Sync with sales &amp; marketing to refine, scale, and celebrate wins.</li>
</ul>
What You Bring:
<ul>
<li>Great English skills &ndash; C1 level (written &amp; spoken)</li>
<li>2&ndash;4 years in B2B SaaS / Sales Dev with a knack for cracking tough accounts.</li>
<li>A foundational understanding of Trust &amp; Safety operations (e.g., content moderation, data labeling, data quality, or compliance).</li>
<li>Fluent in modern sales tech. (Salesforce, HubSpot, Zoominfo, 6 Sense, Clay, Outreach, Salesloft, Demandbase and more).</li>
<li>High-energy communicator with a consultative edge.</li>
<li>Curiosity about industries on fire: Social, Streaming, Gaming, eCom, Tech, Mobility, Healthcare.</li>
</ul>
Why You&rsquo;ll like It:
<ul>
<li>Strong base + uncapped performance incentives.</li>
<li>Remote-first freedom with global exposure.</li>
<li>Career acceleration: clear promotion tracks into AE, Sales Manager, or RevOps.</li>
<li>Personal growth: ongoing training, mentorship, and access to leadership development programs.</li>
<li>Future-ready skills: hands-on with AI-powered sales tools that will define tomorrow&rsquo;s selling.</li>
<li>Culture that actually feels alive&mdash;diverse, bold, and collaborative.</li>
</ul>
Ready to Level Up?

If you&rsquo;re hungry to own the sales frontier for critical Trust &amp; Safety services and want to be part of a global team that&rsquo;s moving fast, we want to hear from you.</div></div>

Global Sales Development Representative (Trust & Safety)

<div>
 
 We will only consider applicants from the cities
 
 Istanbul, Ankara, &Idot;zmir and Bursa.
 
 
 
 
 
 
 In recent years, Intertech has been investing heavily in next-generation technologies to redefine the future of banking and meet changing industry demands. As part of our platform transformation initiative, we are committed to delivering high-quality, future-ready business models and data solutions.
 
 
 We are at the very beginning of an exciting new
 
 enterprise data warehouse transformation journey
 
 &mdash; one that will shape the future of data architecture and analytics at Intertech. As we form the core team of this next-generation platform, we are especially seeking professionals who bring a strong analytical mindset, data analysis experience, and a business analyst know-how. These capabilities will be essential in translating banking needs into robust, scalable data models and actionable insights. If you are eager to play a foundational role in this transformation and leave your mark on a future-proof data infrastructure, we invite you to shine as part of our pioneer squad.
 
 
 
 
 
 
 
 We are looking for skilled and motivated professionals who can contribute to data warehouse modeling projects and bring solid experience in banking, data analysis,HBAS and legal reporting processes (TCMB, BDDK, TMSF)
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Computer Engineering, Industrial Engineering, Mathematics Engineering, MIS, CTIS, Economics, Statistics
 
 or related fields,
 </li>
 <li>
 
 BAP, PMI-PBA certification
 
 will be a plus,
 </li>
 <li>
 Minimum
 
 3 years of experience
 
 in
 
 IT Business Analysis (in the banking sector)
 
 ,
 </li>
 <li>
 Experienced in
 
 legal reporting
 
 and
 
 HBAS
 
 requirements, with particular expertise in reporting processes for the
 
 TCMB, BDDK and TMSF
 
 </li>
 <li>
 Knowledgeable about
 
 SDLC and Agile Methodology
 
 ,
 </li>
 <li>
 Talented in
 
 Requirements Gathering and Elicitation
 
 ,
 </li>
 <li>
 Comfortable with
 
 Business Analysis Modeling tools
 
 ,
 </li>
 <li>
 Good command of
 
 SQL
 
 ,
 </li>
 <li>
 Good at
 
 UI design
 
 , and keen on
 
 UX principles
 
 ,
 </li>
 <li>
 Experience with
 
 Jira and Confluence
 
 is a plus,
 </li>
 <li>
 Exceptional
 
 communication, negotiation, persuasion, and conflict resolution
 
 skills,
 </li>
 <li>
 Eager to
 
 learn and adapt new concepts
 
 ,
 </li>
 <li>
 
 Proactive and a good team player.
 
 </li>
 </ul>
 
 
 
 
 
 
 What You&rsquo;ll Do?
 
 
 
 
 
 
 <ul>
 <li>
 Gathering, negotiating, and documenting the requirements,
 </li>
 <li>
 Creating
 
 WBS
 
 , defining dependencies, and providing
 
 cost estimations
 
 to support project planning efforts,
 </li>
 <li>
 Preparing
 
 light-weight functional specification documents
 
 and
 
 test scenarios
 
 ,
 </li>
 <li>
 Contributing to the
 
 technical design and development
 
 to ensure all business needs are satisfied,
 </li>
 <li>
 Supporting
 
 legal reporting and HBAS
 
 requirements, including those of the
 
 TCMB, BDDK, TMSF
 
 and other compliance obligations
 </li>
 <li>
 Performing
 
 functional testing
 
 , giving
 
 UAT support
 
 , and executing
 
 regression testing
 
 to eliminate any defects,
 </li>
 <li>
 Preparing/updating
 
 User Manuals
 
 ,
 </li>
 <li>
 Providing
 
 third-level support
 
 of the product.
 </li>
 </ul>
 
 
 
 
 
 
 
 Why Intertech
 
 
 
 
 
 
 
 
 
 At Intertech, we are trying to make sure that you work free of worries with the benefits we offer;
 
 
 
 
 
 
 📔 Continuous learning and development opportunities by working with experts and training facilities via Inter Academy,
 
 
 💫 Opportunity to work in international projects,
 
 
 🚀 Opportunity to work with new &amp; trend technologies,
 
 
 🕛 Flexible working hours (08:00-17:00, 09:00-18:00, 10:00-19:00),
 
 
 🎆 Recreation space: Gym, PlayStation, pinball, table tennis, basketball court, coffee shop &amp; cafe, resting rooms.
 
 
 👕 No dress code.
 
 
 🎉 Birthday Leave
 
 
 💬 Language Allowance
 
 
 🏢 5 Different Hub Offices (Bili&scedil;im Vadisi/&Idot;stanbul, Kurtk&ouml;y Teknopark/&Idot;stanbul, Bilkent CYBERPARK/Ankara, DEPARK/&Idot;zmir, Esentepe Denizbank Genel M&uuml;d&uuml;rl&uuml;k)
 
 
 
 
 
 
 
 Our technology and innovative products have been recognized by the many prestigious national and international awards since 1987. Here's a selection of our latest achievements:
 
 
 
 
 
 
 
 🥇 NGN IT Vision &ndash; The Cloud Hosting Project of the Year - 2023
 
 
 🥇 CX Awards &ndash; Best Use of Technology (Banking Sector) &ndash; 2023
 
 
 🥇 Bili&scedil;im 500 &ndash; Turkey Based Sectoral Software &ndash; (Software Cateogry &ndash; Grand Prize) -2024
 
 
 🥇 Bili&scedil;im 500 &ndash; Finance and Banking Sector &ndash; (Software Category &ndash; Grand Prize) - 2024
 
 
 🥇 Bili&scedil;im 500 &ndash; Contribution to Turkish Economy Special Award (Software Category &ndash; Grand Prize) &ndash; 2024
 
 
 
 
 
 📢
 
 
 Contact us
 
 
 
 
 
 
 <ul>
 <li>
 
 WebSite :
 
 http://www.intertech.com.tr
 </li>
 <li>
 
 LinkedIn:
 
 http://www.linkedin.com/company/intertechteyasam
 </li>
 <li>
 
 Instagram:
 
 http://www.instagram.com/intertechteyasam
 </li>
 <li>
 
 Youthall:
 
 https://www.youthall.com/en/intertech/
 </li>
 <li>
 
 Anlats&inodot;n.com:
 
 https://anlatsin.com/intertech
 </li>
 <li>
 
 Spotify:
 
 Spotify &ndash; Intertech
 </li>
 </ul>
 
 
 
 
 
 
 You will be a member of a dynamic team and a big family. We say join us!
 
 
 
</div>

Legal Reporting Business Analyst (Hybrid)

Vodafone

<div><div><div><div><h2 class="jobSectionHeader">Join Us</h2>
</div><div>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</div></div><div><div><h2 class="jobSectionHeader">
What you&rsquo;ll do</h2>
</div><div>
Responsibilities; 
Understand customer behaviours, preferences, and needs through data analysis and research. 
Turn raw customer data into meaningful insights that help improve customer experience, strengthen loyalty, and drive growht. 
Ensure decisions are backed by evidence and aligned with customer expectations. 
Collect and analyse data from databases and other company systems. Apply statistical tools, segmentation, and predictive models to uncover customer behaviour patterns. 
Translate complex data into clear, actionable insights for digital, marketing, and product teams. 
Idendify emerging trends, opportunities, and risks in customer behaviour. 
Present findings to stakeholders to support strategic decisions. 
Work closely with digital, process, marketing, product, and CX teams to align strategies with customer needs. 
Increase customer retention and loyalty through actionable insights. Improve customer satisfaction scores (NPS, CSAT), reduce churn through early detection of risks. 
Deliver timely, accurate, and impactful insights that influence decision-making. 
Key Accountabilities; 
Ensure customer data and insights are accurate, consistent, and compliant with data protection rules. 
Deliver insights in time to influence key business decisions. 
Demonstrate how insights lead to measurable improvements. 
Effectively communicate insights to non-technical stakeholders, and ensure recommendations are actionable.</div></div><div><div><h2 class="jobSectionHeader">
Who you are</h2>
</div><div>
Bachelor's degree in Statistics, Engineering, or related field (Master's is a plus). 
2-3 years experience in customer insight or data analytics. 
Very strong SQL skills - able to write complex queries, extract large datasets, and ensure data accuracy. 
Proficiency in Excel and statistical tools (Knime, Phyton, R, SPSS, etc.) 
Experience with visualization tools (Power BI, Tableau, Looker, etc.) 
Certifications in SQL and analytics. 
Strong analytical and critical-thinking skills, able to translate data into actionable insights. 
Strong communication and storytelling skills - capable of presenting complex findings in a clear, business-friendly way. 
Problem-solving mindset and solution-oriented approach with attention to details. 
Adaptability and curiosity - stays updated on market trends, customer behaviour, and emerging tools.</div></div><div><div><h2 class="jobSectionHeader">
Not a perfect fit?</h2>
</div><div>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</div></div><div><div><h2 class="jobSectionHeader">
What's in it for you</h2>
</div><div>
We like to keep them flexible:<ul><li>Vflexy: Flexible Benefits Program</li><li>Hybrid working kit</li><li>Ergonomic kit allowance</li><li>Digital meal voucher</li><li>Flexible transportation allowance.</li><li>Employee assistance hotline &amp; counselling</li><li>Comprehensive and flexible private health insurance</li><li>Discounted price deals for wide range of products &amp; services</li></ul> 
Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr
https://www.vodafone.com.tr/insan-kaynaklari
Instagram: https://www.instagram.com/vodafonekariyer/
Youtube: https://www.youtube.com/user/VFTurkiye 
Data Privacy 
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.</div></div><div><div><h2 class="jobSectionHeader">
Who we are</h2>
</div><div>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.</div></div></div></div>

Channel Insight Specialist

Explore 513+ Cx assistant manager cx insight analyst in Istanbul this December. Find roles across top companies and apply now to boost your career.