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daraz pk-bi lead - upo-bi & strategy & planning

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daraz pk-director marketplace operations-commercial

daraz pk manager insights project delivery logistics

Alibaba

<div><div><p><b>Basic Infomation</b></p><div><div><div><p>
Department:</p><p>
Daraz</p></div><div><p>
Degree:</p><p>
Bachelor</p></div><div><p>
Work Experience:</p><p>
5 year</p></div></div></div></div><p></p><div><p><b>
Job Description</b></p><div>
Conduct deep-dive analyses of performance and cost metrics across all logistics functions including first mile, line haul, and last mile.
Identify operational inefficiencies and improvement opportunities by recognizing patterns, anomalies, and trends in large datasets.
Develop clear business cases, including cost-benefit analyses, to support investment decisions and key operational initiatives.
Design and maintain insightful dashboards and automated reports to track critical KPIs and measure the impact of optimization efforts.
Collaborate closely with cross-functional teams &mdash; particularly Finance and Operations &mdash; to lead cost rationalization projects from initiation to execution.
Support strategic planning by providing data-backed insights and recommendations for continuous process improvement.
Monitor post-implementation results to ensure the sustainability of optimization initiatives.</div></div><p></p><div><p><b>
Position Requirement</b></p><div>
Bachelor's degree in Engineering, Business, Economics, Data Science, or a related field; Master&rsquo;s degree is a plus.
5+ years of experience in logistics, supply chain, operations, or strategy roles with a focus on performance and cost optimization.
Strong analytical skills with proficiency in Excel, SQL, Power BI/Tableau, and data visualization tools.
Proven track record of using data to identify inefficiencies and drive measurable improvements.
Solid understanding of logistics operations and cost structures across first mile, line haul, and last mile.
Excellent communication and stakeholder management skills, especially in cross-functional environments.
Experience in e-commerce, express logistics, or tech-driven logistics ecosystems.
Financial modeling skills and experience working closely with finance teams.
A problem-solver mindset with high ownership and the ability to manage multiple priorities in a fast-paced environment.</div></div></div>

Daraz PK-Manager, Insights & Project Delivery-Logistics

<div><div><p><b>Basic Infomation</b></p><div><div><div><p>
Department:</p><p>
Daraz</p></div><div><p>
Degree:</p><p>
Bachelor</p></div><div><p>
Work Experience:</p><p>
5 year</p></div></div></div></div><p></p><div><p><b>
Job Description</b></p><div>
Job Summary:
The Program Manager will play a key role in managing post-implementation projects related to Microsoft Dynamics 365 and Microsoft Azure. While the core implementations are already complete, the Project Manager will oversee enhancements, integrations, and development initiatives.
This role requires strong experience with Agile and Scrum frameworks, as the Project Manager will drive delivery using agile methodologies, working closely with Functional Consultants (FCs), the Finance team, and technology teams.<br>
Key Responsibilities:
Lead and manage post-implementation projects for MS Dynamics 365 and Azure-based solutions.
Drive system integration, customization, and enhancement projects, ensuring platforms work seamlessly across business functions.
Apply Agile and Scrum practices to plan, execute, and deliver high-quality solutions.
Collaborate closely with Functional Consultants (FCs) and Finance stakeholders to capture requirements and ensure alignment with business needs.
Facilitate daily stand-ups, sprint planning, retrospectives, and ensure agile best practices are followed.
Oversee development projects, ensuring timely delivery and adherence to quality standards.
Manage project timelines, budgets, risks, and resource allocation.
Act as a key liaison between technical teams, business users, and senior management.
Foster continuous improvement, transparency, and collaboration across teams.</div></div><p></p><div><p><b>
Position Requirement</b></p><div>
Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Technology, Business, or related field.
Proven experience as a Project Manager in technology-driven projects.
5-7 years of experience with Microsoft Dynamics 365 (D365) and Azure implementations (prior implementation experience is a must).
Solid background in leading development and integration projects post-implementation.
Hands-on experience working with Agile and Scrum frameworks; proven track record of managing projects in an agile environment.
Strong leadership and people management skills, with experience managing Functional Consultants and Tech teams.
Excellent communication, stakeholder management, and problem-solving abilities.
Preferred / Good-to-Have
Experience working with SAP systems.
Prior exposure to B2B companies, especially in commerce, retail, or logistics.
Experience working in high-growth environments similar to Daraz, with a strong focus on scalability and integration.
Agile certifications (e.g., CSM, SAFe, PMI-ACP) are an advantage.</div></div></div>

Daraz PK-Program Manager-Finance

Daraz

<div>
 <p>
  <strong>
   About Daraz:
  </strong>
 </p>
 <p>
  Founded in 2015, Daraz is South Asia&rsquo;s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz&rsquo; vision is to be a champion of South Asia serving 100 million customers and businesses by 2030
 </p>
 <p>
  For more information, please visit www.daraz.com.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  As the Senior Manager Buyer Operations - Daraz Group, you will lead the performance, strategy and process improvement efforts for buyer-side customer service operations. This role requires strong leadership, deep analytical insight, and experience in managing in-house, BPOs and cross-functional teams to deliver exceptional customer experience in line with Daraz's service standards. You will be responsible for driving operational excellence, ensuring SLA/KPI achievement, and owning the end-to-end execution of initiatives aimed at enhancing buyer satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  ● Lead and manage end-to-end buyer-side operations for Daraz Group, ensuring alignment with regional and organizational goals.
 </p>
 <p>
  ● Own KPIs and SLAs governance across BPO partners and internal teams; drive accountability for performance outcomes.
 </p>
 <p>
  ● Build strong working relationships with BPOs to ensure consistent delivery and quick resolution of operational issues.
 </p>
 <p>
  ● Analyze customer experience data and operational metrics to identify improvement opportunities and implement strategic action plans.
 </p>
 <p>
  ● Drive process optimization initiatives to enhance service quality, reduce TAT, and improve customer satisfaction.
 </p>
 <p>
  ● Collaborate closely with regional operations, quality, training, and product teams to deliver seamless, high-impact support experiences.
 </p>
 <p>
  ● Lead planning and implementation of special projects, pilots, or change management efforts in Buyer Ops.
 </p>
 <p>
  ● Lead Projects for Customer Service enhancement, optimization and efficiency improvements across the board.
 </p>
 <p>
  ● Actively participate in product launches, adding inputs from buyer facing perspective and ensure smooth implementation.
 </p>
 <p>
  ● Prepare and present comprehensive reports, business reviews, and performance insights to senior management.
 </p>
 <p>
  ● Ensure compliance with SOPs, contracts, and service standards agreed with BPOs.
 </p>
 <p>
  ● Mentor and coach team members to build future leadership and maintain high performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills / Abilities:
  </strong>
 </p>
 <p>
  ● Bachelor's degree in Business, Operations, or a related discipline; Masters preferred.
 </p>
 <p>
  ● 7&ndash;10 years of experience in customer service operations, with at least 4 years in a leadership role. ● Proven experience in managing multiple in-house ventures, large-scale BPO teams and driving operational KPIs and SLAs.
 </p>
 <p>
  ● Strong communication, stakeholder management, and problem-solving skills.
 </p>
 <p>
  ● Advanced analytical ability; proficiency in Excel, SQL is a plus.
 </p>
 <p>
  ● Demonstrated ability to lead cross-functional initiatives in a fast-paced environment.
 </p>
 <p>
  ● Results-oriented with a track record of delivering measurable improvements in customer operations.
 </p>
 <p>
  ● Experience in buyer-side operations within an e-commerce or digital platform.
 </p>
 <p>
  ● Familiarity with customer journey mapping, transactional communications, &amp; mindset of going above &amp; beyond for customer satisfaction.
 </p>
 <p>
  ● Knowledge of process improvement methodologies (e.g., Lean, Six Sigma, Kaizen).
 </p>
 <p>
  ● Exposure to CX tools like Zendesk, Salesforce, or in-house CRM systems.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer:
  </strong>
 </p>
 <p>
  ● International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group).
 </p>
 <p>
  ● A platform to learn from Alibaba's world-leading ecosystem.
 </p>
 <p>
  ● Rigorous training and exposure in team management, leadership, business analytics, and operations.
 </p>
 <p>
  ● An opportunity to train the next generation of business leaders in the e-commerce industry.
 </p>
 <p>
  ● Competitive salary and incentive package.
 </p>
 <p>
 </p>
</div>


Senior Manager, Buyer Operations

<div><div><p><b>Basic Infomation</b></p><div><div><div><p>
Department:</p><p>
Daraz</p></div><div><p>
Degree:</p><p>
Bachelor</p></div><div><p>
Work Experience:</p><p>
5 year</p></div></div></div></div><p></p><div><p><b>
Job Description</b></p><div>
Job Summary:
Serve as a strategic finance partner to business unit leaders, delivering financial insights, analysis, and guidance to drive informed decision-making, optimize performance, and support the achievement of organizational objectives.
Key Responsibilities:
Provide diligent oversight of the overall Profit and Loss (P&amp;L) for the PK, conducting thorough analysis to ensure financial health and performance alignment with organizational objectives
Take ownership of monthly financial targets, and tracking overall P&amp;L performance, conducting regular performance assessments to track progress and proactively identify opportunities for P&amp;L optimization
Lead strategic initiatives aimed at optimizing operating expenses, employing analytical insights to identify cost-saving opportunities and drive efficiencies across the organization
Support commercial and operational initiatives by modeling financial scenarios, conducting ROI analysis, and evaluating business cases
Drive continuous improvement initiatives to streamline finance processes, enhancing operational efficiency, accuracy, and the relevance of financial reporting and analysis
Execute ad hoc financial analyses and projects, providing valuable insights and strategic support to drive informed decision-making and business growth
Assume responsibility for the accurate and comprehensive reporting of financial results, including income statements, balance sheets, and cash flow statements, accompanied by insightful commentary to facilitate stakeholder understanding and decision-making</div></div><p></p><div><p><b>
Position Requirement</b></p><div>
Bachelor&rsquo;s degree in Finance, Accounting, Economics, or a related field;
Fresh &ndash; 5 years of experience in financial planning &amp; analysis, business partnering, or commercial finance roles
Strong financial modeling and analytical skills, with a proven ability to interpret complex data and present actionable insights
Advanced Excel skills; experience with BI/reporting tools (e.g., Power BI, Tableau) and ERP systems (e.g., SAP, Oracle, Netsuite) is a plus
Excellent interpersonal and communication skills, with the ability to influence stakeholders at all levels
Commercial mindset, proactive problem-solver, and capable of balancing strategic thinking with hands-on execution</div></div></div>

Daraz Pk-Finance Business Partner-PK

<div><div><p><b>Basic Infomation</b></p><div><div><div><p>
Department:</p><p>
Daraz</p></div><div><p>
Degree:</p><p>
Bachelor</p></div><div><p>
Work Experience:</p><p>
3 year</p></div></div></div></div><p></p><div><p><b>
Job Description</b></p><div>
&bull; Lead and supervise a team of hub staff, including supervisors, warehouse workers, and administrative personnel. Provide guidance, training, and performance management to ensure smooth hub operations.
&bull; Plan and optimize workflows and processes within the hub to maximize efficiency, productivity, and timely delivery of goods. Continuously evaluate and improve operational processes.
&bull; Track and monitor key performance indicators (KPIs) related to hub operations, such as productivity, app utilization, on-time delivery, on time handover and pickup etc. Generate reports and provide insights to management.
&bull; Coordinate with delivery teams to ensure timely and accurate dispatch of goods. Collaborate with logistics personnel to plan delivery routes, optimize load capacities, and meet delivery deadlines.
&bull; Provide training and guidance to hub staff to enhance their skills, knowledge, and adherence to operational standards. Promote a culture of continuous learning and development.
&bull; Collaborate with various teams, including logistics, customer service, procurement, and quality control, to ensure effective coordination and alignment of hub operations with overall business goals.
</div></div><p></p><div><p><b>
Position Requirement</b></p><div>
&bull; Minimum bachelor&rsquo;s degree from an accredited university.
&bull; Relevant experience of 2-3 Years in E-com Industry, CRM and Operations with a known organization.
&bull; Technical Competencies:
o Dashboarding
o MS Office (Word, Excel, PowerPoint)
o Data Reporting
o Fleet Management
&bull; Behavioral Competencies
o Teamwork
o Multi-tasking
o Leadership
o Decision Making
o Problem-Solving
o Time Management
o Presentation Skills</div></div></div>

Daraz PK-Hub Lead-Dex Last Mile (KHI)

Explore 1646+ Daraz pk manager insights project delivery logistics in Karachi this December. Find roles across top companies and apply now to boost your career.

1646 daraz pk manager insights project delivery logistics jobs IN Karachi

Daraz PK-Manager, Insights & Project Delivery-Logistics

Daraz PK-Manager, Insights & Project Delivery-Logistics

Daraz PK-Program Manager-Finance

Daraz PK-Program Manager-Finance

Senior Manager, Buyer Operations

Daraz Pk-Finance Business Partner-PK

Daraz PK-Hub Lead-Dex Last Mile (KHI)