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customer experience data scientist - p&c retail insurance member Jobs in Istanbul

customer experience data scientist - p&c retail insurance member

data analytics translator

Sanipak

<div>
 
 Sanipak has more than 1600 employees. We export our leading brands such as OK, Solo, Selpak, UniBaby and our most preferred brands in the cleaning papers, personal care, home care, baby care and out-of-home categories to more than 80 countries in 5 continents, heavily investing in digital transformation and data-driven decision-making. To strengthen our growing Data &amp; Analytics team, we are looking for a
 
 Data &amp; Analytics Translator
 
 who will bridge the gap between business units and technology, driving value through data and analytics across Enterprise Data Warehouse, BI reporting, Data Analytics, Industry 4.0, and Gen AI initiatives.
 
 
 
 
 
 
 What do we expect from our new team member?
 
 
 <ul>
 <li>
 Identify and prioritize business opportunities that can be solved or enhanced through analytics.
 </li>
 <li>
 Translate business problems into data problems and communicate data-driven solutions in a language business users can easily understand.
 </li>
 <li>
 Act as the bridge between Business, Analytics, and Information Technology across projects involving advanced analytics, Industry 4.0, and Gen AI.
 </li>
 <li>
 Lead data science teams in developing data-driven solutions, supporting these solutions, and helping automate intelligent decision-making processes.
 </li>
 <li>
 Increase data literacy within business teams through presentations, training, and ongoing communication, simplifying complex analytics concepts.
 </li>
 <li>
 Manage project and demand pipelines end-to-end, ensuring prioritization, scope clarity, and on-time delivery.
 </li>
 <li>
 Combine soft and hard skills (statistics, problem-solving, data management, project management) to ensure analytics solutions deliver tangible business value.
 </li>
 </ul>
 
 
 
 
 
 What kind of teammate are we looking for?
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in a relevant field (Statistics, Computer Science, Mathematics, Industrial Engineering, or similar).
 </li>
 <li>
 4+ years of experience in data science, business analytics, data analytics, or a related field.
 </li>
 <li>
 Hands-on exposure to advanced analytics (general statistics, analytical modeling techniques) is a plus.
 </li>
 <li>
 Familiarity with SQL and relational databases; ability to query and understand data structures.
 </li>
 <li>
 Strong technical skills in Excel and PowerPoint.
 </li>
 <li>
 Experience with at least one BI or data visualization tool (preferably MicroStrategy or Power BI).
 </li>
 <li>
 Strong analytical skills, problem-solving mindset, and project management experience.
 </li>
 <li>
 Effective communication skills across all management levels, with the ability to collaborate cross-functionally.
 </li>
 <li>
 Ability to manage multiple projects with different priorities and timelines while staying delivery-focused.
 </li>
 <li>
 Proactive, dynamic, and eager to continuously learn in a fast-paced, transformation-driven environment.
 </li>
 </ul>
 
 
 
 
 
 What do we offer you?
 
 
 <ul>
 <li>
 A strategic role at the heart of integrating analytics into business decision-making.
 </li>
 <li>
 Hands-on exposure to cutting-edge technologies, including Industry 4.0 and Gen AI initiatives.
 </li>
 <li>
 Training and certification support (data literacy, data analytics, BI tools, project management,).
 </li>
 <li>
 A hybrid career path that bridges business and technology, offering diverse growth opportunities.
 </li>
 <li>
 A dynamic, transformation-driven environment where you work on impactful projects across the organization.
 </li>
 <li>
 At Eczac&inodot;ba&scedil;&inodot;, you can steadily improve your personal, professional, and technical competencies by participating in
 
 training programs
 
 that support you and your career.
 </li>
 <li>
 You will have access to opportunities for
 
 rotation
 
 among more than 50 companies and
 
 global experience
 
 in over 120 international markets.
 </li>
 <li>
 
 Vacation time
 
 at Eczac&inodot;ba&scedil;&inodot; is calculated according to seniority based on your total work experience. Your bring your seniority with you.
 </li>
 <li>
 We will always recognize your success through different
 
 reward
 
 methods.
 </li>
 <li>
 You can take advantage of location-independent or hybrid work opportunities through
 
 different work models
 
 suitable to the nature of your job, and you can determine your own work schedule with
 
 flexible work hours
 
 . We offer technology and ergonomic support packages to Eczac&inodot;ba&scedil;&inodot; employees who work remotely full-time.
 </li>
 <li>
 As a new parent working at Eczac&inodot;ba&scedil;&inodot;, you are privileged. Eczac&inodot;ba&scedil;&inodot; employees who are mothers are provided with monthly
 
 nursery support
 
 ; Eczac&inodot;ba&scedil;&inodot; employees who are fathers are entitled to a
 
 3-week paternity leave
 
 .
 </li>
 <li>
 People who savor
 
 culture and art
 
 are here! Thanks to the Eczac&inodot;ba&scedil;&inodot; Group&rsquo;s founding sponsorship of
 
 Istanbul Modern
 
 , Turkey's first modern and contemporary art museum, you can visit the museum for free. Additionally, thanks to Eczac&inodot;ba&scedil;&inodot; Group&rsquo;s founding sponsorship of Istanbul Foundation for Culture and Arts (&Idot;KSV), you can also enjoy the privilege and discounts of &Idot;KSV&rsquo;s Lale Card to all &Idot;KSV events.
 </li>
 <li>
 You can participate in Eczac&inodot;ba&scedil;&inodot;&rsquo;s
 
 volunteering activities
 
 , every one of which prioritizes social benefit, and get involved in projects that create social impact.
 </li>
 <li>
 We are committed to ensuring
 
 equal opportunity
 
 of employment. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status or seniority.
 </li>
 </ul>
 
 
 #WeDoNotDifferentiateBetweenJobsForWomenAndMen
 
 
 
 
</div>

Data & Analytics Translator

Allianz

<div>
 
 How can you make an impact?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Mathematics, Statistics, or related fields
 </li>
 <li>
 Minimum 2 years of experience in Customer Data Analytics, Business Intelligence, Reporting, Data Modeling, and ETL solutions/projects
 </li>
 <li>
 Proficient in relational database concepts and languages such as SQL, TSQL, PL/SQL
 </li>
 <li>
 Experience or knowledge in Big Data and Open Source technologies is a plus
 </li>
 <li>
 Strong analytical mindset with the ability to tackle ambiguous problems, identify relevant data, make assumptions, and deliver actionable insights
 </li>
 <li>
 Skilled in defining KPI strategies, growth opportunities, time series analysis, and data visualization
 </li>
 <li>
 Experience with persona analysis and customer journey mapping methodologies
 </li>
 <li>
 Proficient in at least one data modeling or analytics tool such as SAS, KNIME,PBI, Python, or R
 </li>
 <li>
 Solid command of Microsoft Office applications
 </li>
 <li>
 Excellent verbal and written communication skills, able to present data-driven information clearly and professionally
 </li>
 <li>
 Proven ability to collaborate effectively with cross-functional teams and stakeholders
 </li>
 <li>
 Self-motivated, proactive, with a creative and problem-solving approach, open to innovation and continuous learning
 </li>
 <li>
 Fluent in English
 
 
 </li>
 </ul>
 
 What do we expect you to bring?
 
 
 
 <ul>
 <li>
 Act as an Analytics Translator by converting complex data into actionable insights accessible to all stakeholders
 </li>
 <li>
 Collaborate with cross-functional teams to define success metrics, track and quantify data, and develop a shared understanding of KPIs
 </li>
 <li>
 Provide ad-hoc analysis and build automated dashboards to offer clear visibility into business performance
 </li>
 <li>
 Develop deep analytical insights into the drivers of product growth and identify areas for improvement
 </li>
 <li>
 Lead the design, implementation, and optimization of loyalty programs, analyzing user behavior through customer segmentation, RFM, and cohort analyses
 </li>
 <li>
 Monitor loyalty campaign performance, design A/B tests, and generate valuable insights for continuous improvement
 </li>
 <li>
 Prepare regular dashboards and reports using data visualization tools for various business units
 </li>
 <li>
 Build predictive models such as churn analysis, CLV estimation, and user lifecycle forecasting
 </li>
 <li>
 Partner closely with CX and Marketing teams to create personalized, data-driven campaigns
 </li>
 <li>
 Aggregate data from multiple sources to create comprehensive dashboards and presentations
 </li>
 <li>
 Use customer insights and analytics to propose and implement strategic improvements
 </li>
 <li>
 Analyze customer feedback, identify key trends and outliers, and derive actionable insights to enhance customer experience
 </li>
 <li>
 Recommend data-driven changes to support strategic decision making and business growth
 </li>
 <li>
 Stay updated on the latest technology trends and contribute to AI projects using Python and R
 </li>
 <li>
 Support the development of communication strategies focused on acquiring new customers and retaining existing ones
 </li>
 <li>
 Conduct market and sales forecasting studies and prepare detailed forecast analyses
 
 
 </li>
 </ul>
 
 What we will offer you?
 
 
 
 
 Company
 
 
 
 <ul>
 <li>
 Working in Green certificated &amp; pet friendly Allianz Tower / Allianz Kamp&uuml;s with modern work spaces, gym &amp; social areas.
 </li>
 <li>
 Working in agile, flexible, digital and social culture
 </li>
 <li>
 Flexible working hours
 </li>
 <li>
 Working 40 hours a week
 </li>
 <li>
 Hybrid working
 </li>
 <li>
 Flex summer (July &ndash; August)
 </li>
 <li>
 Part time working
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Yearly bonus
 </li>
 <li>
 Home expense payment
 </li>
 <li>
 Home office payment (monthly)
 </li>
 <li>
 Transportation
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Employer sponsored pension &amp; Family included health insurance
 </li>
 <li>
 Special Allowances (Marriage, newborn etc.)
 </li>
 <li>
 Meal Allowance (Card/monthly)
 
 
 </li>
 </ul>
 
 Leave Rights
 
 
 
 <ul>
 <li>
 School Report Day (Half Day) &amp; First Day of school (Half Day)
 </li>
 <li>
 Allianz day off
 </li>
 <li>
 Birthday day off
 </li>
 <li>
 Paternity Leave &ndash; 10 days
 </li>
 <li>
 Marriage Leave &ndash; 5 days
 </li>
 <li>
 After 4 years of work, having extra one day annual leave each year (up to 26 days)
 
 
 </li>
 </ul>
 Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
 
 
 At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
 
 
 We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 
 Join us.
 
 Let's care for tomorrow.
 
 
 
 And there is much more!
 
 
 
 Do the items above define you? Do you believe you can passionately and successfully carry out the tasks involved in the job description, that is the perfect match for you? Then, come and apply for the
 
 &ldquo;Customer Experience Data Scientist - P&amp;C Retail Insurance Member&rdquo;
 
 position.
 
 
 While you await news from us, we would like to share a playlist with you to help you enjoy your time.
 
 
 https://open.spotify.com/playlist/1Zx2if289cAz4WClmUvsL5?si=b48f678f66424584
</div>

Customer Experience Data Scientist - P&C Retail Insurance Member

<div>
 
 "Would you like to take your place in Allianz, which is the choice of those who care for tomorrow?&rdquo;
 
 
 
 
 
 The Allianz Group is one of the world's leading insurers and asset managers with more than 100 million private and corporate customers in more than 70 countries. We are proud to be the Worldwide Insurance Partner of the Olympic &amp; Paralympic Movements from 2021 until 2028 and to be recognized as one of the industry leaders in the Dow Jones Sustainability Index.
 
 
 Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us and together, let&rsquo;s care for tomorrow.
 
 
 
 
 
 We believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. To fulfill our commitment to equal opportunities, gender equity, and balanced gender representation, Allianz T&uuml;rkiye has achieved the globally recognized EDGE certification.
 
 
 
 
 
 At Allianz Turkey we proud to be recognized as a &ldquo;Great Place To Work&rdquo; and chosen as a top company of business world at 8 times by Capital Magazine.
 
 
 
 
 
 
 How can you make an impact?
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Mathematics, Statistics, or related fields
 </li>
 <li>
 Minimum 2 years of experience in Customer Data Analytics, Business Intelligence, Reporting, Data Modeling, and ETL solutions/projects
 </li>
 <li>
 Proficient in relational database concepts and languages such as SQL, TSQL, PL/SQL
 </li>
 <li>
 Experience or knowledge in Big Data and Open Source technologies is a plus
 </li>
 <li>
 Strong analytical mindset with the ability to tackle ambiguous problems, identify relevant data, make assumptions, and deliver actionable insights
 </li>
 <li>
 Skilled in defining KPI strategies, growth opportunities, time series analysis, and data visualization
 </li>
 <li>
 Experience with persona analysis and customer journey mapping methodologies
 </li>
 <li>
 Proficient in at least one data modeling or analytics tool such as SAS, KNIME,PBI, Python, or R
 </li>
 <li>
 Solid command of Microsoft Office applications
 </li>
 <li>
 Excellent verbal and written communication skills, able to present data-driven information clearly and professionally
 </li>
 <li>
 Proven ability to collaborate effectively with cross-functional teams and stakeholders
 </li>
 <li>
 Self-motivated, proactive, with a creative and problem-solving approach, open to innovation and continuous learning
 </li>
 <li>
 Fluent in English
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What do we expect you to bring?
 
 
 
 
 
 <ul>
 <li>
 Act as an Analytics Translator by converting complex data into actionable insights accessible to all stakeholders
 </li>
 <li>
 Collaborate with cross-functional teams to define success metrics, track and quantify data, and develop a shared understanding of KPIs
 </li>
 <li>
 Provide ad-hoc analysis and build automated dashboards to offer clear visibility into business performance
 </li>
 <li>
 Develop deep analytical insights into the drivers of product growth and identify areas for improvement
 </li>
 <li>
 Lead the design, implementation, and optimization of loyalty programs, analyzing user behavior through customer segmentation, RFM, and cohort analyses
 </li>
 <li>
 Monitor loyalty campaign performance, design A/B tests, and generate valuable insights for continuous improvement
 </li>
 <li>
 Prepare regular dashboards and reports using data visualization tools for various business units
 </li>
 <li>
 Build predictive models such as churn analysis, CLV estimation, and user lifecycle forecasting
 </li>
 <li>
 Partner closely with CX and Marketing teams to create personalized, data-driven campaigns
 </li>
 <li>
 Aggregate data from multiple sources to create comprehensive dashboards and presentations
 </li>
 <li>
 Use customer insights and analytics to propose and implement strategic improvements
 </li>
 <li>
 Analyze customer feedback, identify key trends and outliers, and derive actionable insights to enhance customer experience
 </li>
 <li>
 Recommend data-driven changes to support strategic decision making and business growth
 </li>
 <li>
 Stay updated on the latest technology trends and contribute to AI projects using Python and R
 </li>
 <li>
 Support the development of communication strategies focused on acquiring new customers and retaining existing ones
 </li>
 <li>
 Conduct market and sales forecasting studies and prepare detailed forecast analyses
 </li>
 </ul>
 
 
 
 
 
 What we will offer you?
 
 
 
 
 Company:
 
 
 <ul>
 <li>
 Working in Green certificated &amp; pet friendly Allianz Tower / Allianz Kamp&uuml;s with modern work spaces, gym &amp; social areas.
 </li>
 <li>
 Working in agile, flexible, digital and social culture
 </li>
 <li>
 Flexible working hours
 </li>
 <li>
 Working 40 hours a week
 </li>
 <li>
 Hybrid working
 </li>
 <li>
 Flex summer (July &ndash; August)
 </li>
 <li>
 Part time working
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 <ul>
 <li>
 Yearly bonus
 </li>
 <li>
 Home expense payment
 </li>
 <li>
 Home office payment (monthly)
 </li>
 <li>
 Transportation
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Employer sponsored pension &amp; Family included health insurance
 </li>
 <li>
 Special Allowances (Marriage, newborn etc.)
 </li>
 <li>
 Meal Allowance (Card/monthly)
 </li>
 </ul>
 
 
 
 
 
 Leave Rights:
 
 
 <ul>
 <li>
 School Report Day (Half Day) &amp; First Day of school (Half Day)
 </li>
 <li>
 Allianz day off
 </li>
 <li>
 Birthday day off
 </li>
 <li>
 Paternity Leave &ndash; 10 days
 </li>
 <li>
 Marriage Leave &ndash; 5 days
 </li>
 <li>
 
 After 4 years of work, having extra one day annual leave each year (up to 26 days)
 
 </li>
 </ul>
 
 
 
 
 Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
 
 
 At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
 
 
 We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 
 Join us.
 
 Let's care for tomorrow.
 
 
 
 
 
 
 And there is much more!
 
 
 
 Do the items above define you? Do you believe you can passionately and successfully carry out the tasks involved in the job description, that is the perfect match for you? Then, come and apply for the
 
 &ldquo;Customer Experience Data Scientist - P&amp;C Retail Insurance Member&rdquo;
 
 position.
 
 
 
 
 
 While you await news from us, we would like to share a playlist with you to help you enjoy your time.
 
 
 https://open.spotify.com/playlist/1Zx2if289cAz4WClmUvsL5?si=b48f678f66424584
 
 
 
 
 
 &ldquo;This is Allianz, life is quite different here!&rdquo;
 
 
 
 #TutkuylaY&uuml;r&uuml;yenlerinYolu #LetsCareForTomorrow #AllianzT&uuml;rkiye
 
 
 
 
 
 
 
 "Please find the clarification text about the processing of your personal data within the scope of the GDPR in the link below."
 
 
 
 
 https://www.allianz.com.tr/tr_TR/faydali-bilgiler-ve-linkler/is-basvurulari-kapsaminda-iletilen-kisisel-verilerin-islenmesi-hakkinda-aydinlatma.html
 
 
</div>

Dentakay Dental Clinic

Discover Your Smile: Join Dentakay's Vibrant TeamDentakay isn't just a dental clinic&mdash;it's a vibrant community where innovation meets opportunity. With &quot;We Make You Smile&quot; as our guiding principle, for over 16 years we have been committed to creating extraordinary experiences not only for our patients but also for our team members.Who We Are:Our commitment to excellence extends to our global reach. As medical and dental tourism rises as multi-billion-dollar industries, with the global medical tourism market reaching close to $120 billion in 2023, T&uuml;rkiye has quickly become a haven for people seeking affordable health and dental care abroad. At Dentakay, we have positioned ourselves to serve patients from all over the world, offering quality dental care at an affordable price.To achieve this, we have assembled a team of over 60 dental specialists, 450+ operation professionals, and a dedicated patient support team available 24/7 to help more than 57,000 patients from all over the world get their bright smiles back. We quickly became a dynamic team of professionals from diverse backgrounds, all passionate about redefining the healthcare experience. From our Istanbul headquarters to our expanding global presence, we're on an exciting journey together, making a real difference, one smile at a time.Why Dentakay?Having earned the title of a 'Great Place to Work' for three consecutive years, we are proud of our warm and inviting work atmosphere. Joining Dentakay means becoming part of a team that values connection, collaboration, and personal growth. With opportunities for career advancement, ongoing learning, and a supportive work culture, we're here to help you unleash your full potential and grow together.Ready to Join Us?Whether you're in Sales, Customer care, Marketing, or any other area, Dentakay offers an exciting opportunity to be part of something greater. Join us in shaping the future of healthcare and building meaningful connections&mdash;with our patients, our community, and each other. Your journey to a brighter career begins here, with Dentakay.Know About the Opportunity:Position: Tele-Sales Representative French Speaker - Full-Time.Duty Location: Dentakay Istanbul, Nish Istanbul.Role Description and Key Responsibilities:<ul><li>Reach out to leads to present our offers and convince them.</li><li>Contact leads to generate interest and sales opportunities.</li><li>Overcome patients' concerns by listening, empathizing, and providing relevant information.</li><li>Negotiate and secure commitments from patients to make purchases.</li><li>Keep detailed records of interactions to track performance and follow up with leads.</li><li>Strive to achieve or exceed sales goals through proactive efforts.</li><li>Ensure patient satisfaction, address issues, and explore additional sales opportunities post-purchase.</li></ul>Qualifications:<ul><li>Preferable experience as a medical consultant, telesales representative, translator, or call center agent.</li><li>Bachelor&rsquo;s Degree, preferably in Business Administration, Public Relations, Healthcare, or any related field.</li><li>Strong communication and listening skills.</li><li>Basic sales and customer service abilities.</li><li>Proficiency in computer systems and CRM software.</li><li>Language proficiency in French.</li></ul>Know someone at Dentakay?Be sure to have them submit you as a referral before applying for this position. Learn more about our employee referral program.Click on apply if this sounds like you!Visit our website to learn more about Dentakay: https://dentakay.com/&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

Telesales Representative - French Speaker

<div>
 
 
 Shape the Future with Data!
 
 
 
 
 
 
 Are you ready to make a real impact on customer journeys at TEB BNP Paribas? We are seeking a highly skilled
 
 CRM &amp; Data Analytics Manager
 
 to join our team. As
 
 data scientists
 
 our aim is to elevate customer success, and we are deeply committed to customer satisfaction.
 
 
 
 
 
 
 Role Overview:
 
 
 
 
 
 
 This role focuses on leveraging data analytics and models to drive sustainable improvements in customer journeys. You analyze customer data to propose and implement strategies that enhance customer satisfaction. Providing actionable insights to sales, marketing, digital, and customer service teams is crucial, and enabling them to make data-driven decisions and optimize performance
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Utilize data analytics to improve customer journeys and satisfaction
 </li>
 <li>
 Analyze customer feedback and interaction data
 </li>
 <li>
 Develop and implement strategies to enhance customer experiences
 </li>
 <li>
 Provide insights to various teams to support data-driven decision-making
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Statistics, Mathematics, Computer Science, or a related field
 </li>
 <li>
 
 
 Minimum of 4 years of experience in data analysis, reporting, and data visualization
 
 
 </li>
 <li>
 Proficiency in SAS, SQL, Python, or R for data analysis
 </li>
 <li>
 Strong ability to analyze complex data
 </li>
 </ul>
 
 
 
 
 Join us at TEB BNP Paribas and shape the future of customer experiences with data!
 
</div>

CRM & Data Analytics Manager

Vodafone

<div><div><div><div><h2 class="jobSectionHeader">Join Us</h2>
</div><div>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</div></div><div><div><h2 class="jobSectionHeader">
What you&rsquo;ll do</h2>
</div><div><div>
The main objective of this role is collecting and analyzing behavioral data of users in our digital channels (My Vodafone App and vodafone.com.tr) in the best way and creating actionable business and technical insights for all teams. Creates a strategy for analytical measurement in digital channels and monitors whether it is progressing correctly. Becomes an advocate of spreading the culture of data-driven business decision making within Vodafone as owner of analytical data in digital. 
 
<ul><li>Support the analytical needs of squads by analysing web and app data using clickstream tools (Adobe Analytics and Google Analytics).
</li><li>Create holistic dashboards and insights by pulling data from different data sources for presentations.
</li><li>Make daily/weekly recommendations for optimization of digital customer experience.</li><li>Research and investigate market to ensure that best practices in metrics and decision making are being exposed to the business management and core decision makers.</li><li>To prepare requirement document for analytics implementation for digital channels and work closely with technology teams in order to ensure implementation is done correctly.
</li><li>Lead QA and UAT of analytics implementations</li><li>Continuously check-up of analytics codes in digital channels to identify gaps in the data capture strategy and collaboratively implement enhancements.</li><li>Support and train internal end users of digital analytics tools.</li></ul></div></div></div><div><div><h2 class="jobSectionHeader">
Who you are</h2>
</div><div><ul><li>Bachelor Degree in engineering, pure sciences or business</li><li>Advance verbal and written communication skills in English</li><li>Good Knowledge on Analytics Tools and Tag Managers (Adobe Analytics, Google Analytics, GTM, Tealium etc.)</li><li>Knowledge about website tagging plans, JavaScript and app technologies</li><li>In-depth understanding of Landing Page/Funnel Optimization</li><li>Familiarity with CDP, A/B testing tools and Seo</li><li>Experience with data visualization tools</li><li>Results-oriented with strong planning and organizational skills</li><li>Passionate about analytics and data-driven marketing</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Not a perfect fit?</h2>
</div><div>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</div></div><div><div><h2 class="jobSectionHeader">
What's in it for you</h2>
</div><div><div>
We like to keep them flexible: 
 
<ul><li>Vflexy: Flexible Benefits Program</li><li>Hybrid working kit</li><li>Ergonomic kit allowance</li><li>Digital meal voucher</li><li>Flexible transportation allowance.</li><li>Employee assistance hotline &amp; counselling</li><li>Comprehensive and flexible private health insurance</li><li>Discounted price deals for wide range of products &amp; services</li></ul> 
Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr 
 
https://www.vodafone.com.tr/insan-kaynaklari 
 
Instagram: https://www.instagram.com/vodafonekariyer/ 
 
Youtube: https://www.youtube.com/user/VFTurkiye 
 
Data Privacy 
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.</div></div></div><div><div><h2 class="jobSectionHeader">
Who we are</h2>
</div><div>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.</div></div></div></div>

Digital Analytics Lead

Dataroid

<div>
 
 Join us on our exciting journey at Dataroid, the award-winning digital analytics and customer engagement platform!
 
 
 
 
 
 Dataroid empowers leading brands to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.
 
 
 
 
 
 As Turkey's fastest-growing data analytics platform, we embrace challenges, explore new technologies, and aim to impact industries globally by helping businesses harness data to create seamless customer experiences.
 
 
 
 
 
 At Dataroid, our developers drive innovation, staying ahead of technology trends to deliver simple and seamless solutions. Already used by leading enterprises in finance, airlines, and retail, Dataroid reshapes the experience of over 120 million users.
 
 
 
 
 
 We are looking for an energetic, ambitious and high-performing
 
 Customer Success Manager
 
 who will be responsible for building relationships, understanding customer trends, hitting annual targets and leading our big data analytics and customer engagement platform, Dataroid in the right direction.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
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 Develop a deep understanding of our analytics and engagement platform and execute strategic plans that maximize customer growth and retention in global and local markets.
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 Maintain strong, long-lasting relationships with clients through proactive support and value-driven communication.
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 Work closely with customers to co-create successful use cases that demonstrate business value and support growth.
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 Act as a technical integrator and analytical advisor focused on digital analytics and user engagement strategies.
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 Ensure Dataroid SDK and API integrations are implemented in the most efficient and scalable way for each customer.
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 Collaborate with product development teams to prioritize and shape the product backlog.
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 Take end-to-end ownership of customers and serve as a single point of contact on customer priorities and troubleshooting and ensure customer issues are resolved.
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 Collaborate with the engineering and product team to set up or configure our software platform as per customers&rsquo; requirements.
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 Collaborate with account and business development teams to support market expansions and revenue growth.
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 Requirements
 
 
 
 
 
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 3 to 6 years&rsquo; of experience in a Technical and/or Business Support function (B2B) dealing with data analysis.
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 Desire to work in a dynamic and fast-moving startup environment.
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 Strong data analytics interpretation skills with a consultancy mindset.
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 Passion for supporting client&rsquo;s growth through digital insights and engagement strategies.
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 Strong communication, interpersonal, and teamwork skills with the ability to work both independently and collaboratively.
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 Strong knowledge of technology, digital and innovation.
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 Excellent listening, negotiation, and presentation skills.
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 Experience working with, and managing, stakeholders and customers.
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 Team player, good interpersonal skills.
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 Knowledge of the analytics market and data infrastructure.
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 Knowledge of Mobile Apps development environments, frameworks and tools, digital &amp; performance marketing, web &amp; app analytics is preferred.
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 Strong leadership skills and ability to inspire.
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 </ul>
 
 
 
 
 
 Why Dataroid?
 
 
 
 
 
 
 
 🌟Great Compensation &amp; Benefits:
 
 We provide an attractive compensation package, including private health insurance, company-supported pension plans, meal vouchers, commute assistance, remote work benefits, and a paid day off for your birthday.
 
 
 
 
 
 
 💻Enhanced Workdays:
 
 Enjoy the flexibility of adaptable working hours. We offer online events, inspiring guest speakers, office snacks, a culture that limits unnecessary meetings, and many other perks designed to make your weekdays more enjoyable.
 
 
 
 
 
 
 📚Growth &amp; Learning:
 
 Your development is our priority, with access to premier online learning platforms like Udemy, digital libraries, and tailored training programs to support your career journey.
 
 
 
 
 
 
 🚀Thriving Community:
 
 Be part of a vibrant and close-knit team that values connection. Enjoy happy hours, workshops, seasonal celebrations, and other events that bring us together.
 
 
 
 
 
 
 🎯Open Dialogue:
 
 Our flat organizational structure fosters direct and transparent communication. Your ideas and feedback are always welcome, ensuring your voice is heard and valued.
 
 
 
 
 
 FIND MORE ABOUT US 🔎
 
 
 Our career page: https://www.dataroid.com/careers/
 
 
 Our company page: https://www.dataroid.com/
 
 
 
 
 
 
 We will process your personal data as part of our recruitment procedures. To find out more, please consult our
 
 Candidate Privacy Notices.
 
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Manager, Customer Success

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