cybersecurity engineer

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data center engineer

Zenlayer

<div><p>Zenlayer Inc. is looking for Internet Data Center (IDC) Engineers/Technicians to station at its data center located in Downtown Los Angeles.<i> </i>The job requires physical strength and shift flexibility to accommodate full IDC service coverage.</p><br>
<p></p>
<p><b>
Duties &amp; Responsibilities:</b></p>
<ul>
<li>Strong working knowledge with servers and network hardware/components, copper and fiber infrastructure installations and testing, data center product support applications, software (Windows, Linux, SSH, RDP, Putty, etc.) configurations and data center infrastructure management (DCIM) related tools.</li>
<li>Complete cabling and installation in server, router, switch according to work orders as well as MACs (Moves/Adds/Changes) orders in designated data centers, including devices receiving, labeling, racking, powering and network connection, configuration, troubleshooting and break-fixing.</li>
<li>Maintain a safe and secure operation environment by reporting any violations to the direct supervisor, adhere to security and safety of data protection protocols, error logging practices and support operating procedures.</li>
<li>Maintain asset management and compliance with audit, daily log tracking, fulfilling documentation, retention practices and inventory checking.</li>
<li>Provide smart-hands assistance at various sites within specified SLA (Service Level Agreement) response time.</li>
<li>Provide status reporting regarding data center service availability, performance, and capacity utilization.</li>
<li>Coordinate equipment/material receiving, shipping and RMA processing support when required.</li>
<li>Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis.</li>
<li>On-call duties as needed. Traveling for on-site service support or deployment when needed.</li></ul><br>
<p></p>
<p><b>
Required Qualifications:</b></p>
<ul>
<li>Must be action oriented &ndash; understand task priority and the urgency of meeting deadlines. Well-known who, when, how to troubleshoot networking systems onsite and hands-on hardware updates. Not only do you have a team player mentality, but you are ready to infuse passion into your work in internet networking.</li>
</ul><ul><li><b>Fluent in Mandarin Chinese (listen, speak, read, and write)</b></li>
<li>Knowledge of networking, servers and OS. Understand TCP/IP.</li>
<li>Ability to use IDC hand tools.</li>
<li>Ability to lift heavy loads up to 50 lbs. Must be able to work at heights from a ladder and in noisy or confined space.</li>
<li>Ability to travel 20%+ of time when required.</li>
<li>Must be self-motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvements.</li>
<li>Excellent communication skills.</li>
<li>Ability to rotate shifts including holidays, off hours (i.e., graveyard shift), weekend and vacation.</li></ul><br>
<p></p>
<p><b>
Preferred Qualification:</b></p>
<ul>
<li>Bachelor&rsquo;s or higher degree preferred.</li>
<li>More than 1 year of above IDC experience.</li>
<li>Previous managerial position in this category.</li>
</ul><ul><li>Any above-describe IDC qualifications, certifications or rewards.</li></ul><br>
<p></p>
<p><b>
About Zenlayer:</b></p>
<p>
Zenlayer (www.zenlayer.com) is a global edge cloud services company headquartered in Los Angeles, with branches and affiliates in Shanghai, Singapore and multiple international locations. Businesses utilize Zenlayer&rsquo;s platform to deploy applications closer to the users and improve their digital and AI experience. Zenlayer offers edge computer networking and application services up to 300 locations globally.</p><p></p><p><b><br>
Additional Information:</b></p>
<ul>
<li>Schedule: Full-time</li>
<li>Job Type: Regular</li>
<li>Work Location: Downtown Los Angeles, CA</li>
<li>Benefit Eligibility: Yes</li>
<li>Salary: Compensation package will be commensurate with experience.</li>
<li>Zenlayer offers a competitive compensation package, including health, dental and vision insurance, paid holidays, vacation, personal and sick days, 401(k) plan, wellness benefits, etc.</li>
<li><b>Candidates with US work eligibility will be prioritized as we will not be able to consider candidates who require via sponsorship at this time.</b></li></ul></div><p></p>

Data Center Engineer

AECOM

<div><b>Company Description</b><p><b><br>
Work with Us. Change the World.</b></p><p>
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world&rsquo;s most complex challenges and build legacies for future generations.</p><p>
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><p>
We're one global team driven by our common purpose to deliver a better world. Join us.</p><b><br>
Job Description</b><p><b><br>
AECOM </b>is seeking a motivated Deputy Design Manager to support colocation and hyperscale data center projects from site due diligence and campus planning through design, construction documents, and construction administration. The ideal candidate has experience supporting project and design managers on data center projects within an A/E environment.</p><p>
This role supports coordination, documentation, and delivery of complex data center projects, with the expectation of increasing independence and the ability to serve as backup Design Manager.</p><p><i>
This position offers the flexibility of a remote work schedule and can be based from a variety of locations in the US were AECOM has an office.</i></p><p><b><i>
Although the position is primarily remote periodic travel may be required for client meetings, key project milestones, onsite collaboration sessions, or other business‑critical activities. Travel is expected to be occasional and scheduled in advance.</i></b></p><p><b>
AECOM </b>is a leader in the global data center consulting industry with robust teams in the Americas, Europe, Africa, Asia, and Australia. In this role, you will have the opportunity to work with our teams around the world on high-profile, fast-paced data center projects for global clients. This is a hands-on, client-facing role with an opportunity for upward career mobility.</p><p><b>
Project Coordination and Leadership Support</b></p><ul><li>
Support the Design Manager in daily project coordination activities across disciplines</li><li>
Prepare and distribute meeting agendas and minutes, progressing toward independent ownership</li><li>
Capture accurate technical notes during interdisciplinary meetings and coordinate with discipline leads to confirm accuracy</li><li>
Attend client and stakeholder meetings and track key decisions, risks, and action items</li><li>
Proactively assist in tracking, managing, and communicating project changes internally and externally</li>
Grow into serving as backup to the Design Manager when required<br>
<li>
</li></ul><p><b>Scheduling and Communication</b></p><ul><li>
Coordinate internal and external design meetings using Microsoft Teams, Zoom, Google Meet, and other client platforms</li><li>
Track action items and follow up with internal teams to ensure timely resolution</li><li>
Distribute client communications and internal updates to maintain alignment</li></ul><p><b>
Documentation and Deliverables Management</b></p><ul><li>
Maintain organized project documentation including RFIs, submittals, drawing revisions, and tracking logs</li><li>
Update spreadsheets, dashboards, trackers, and internal and external reporting tools</li><li>
Assist with specification edits, data entry, and updates within internal reporting systems</li><li>
Develop innovative tracking mechanisms and proactively suggest process improvements</li><li>
Manage project files across SharePoint, MS Teams, Google Drive, and Box to ensure accessibility and accuracy</li><li>
Ensure QA and QC sets, daily prints, and deliverables are properly prepared and stored</li><li>
Assist in assembling and organizing final deliverables prior to submission</li><li>
Support Design and Project Managers in developing technical and financial proposals for new and add, move, change data center projects</li></ul><br>
<b>
Qualifications</b><p><b><br>
Minimum Requirements</b></p><ul><li>
BA/BS + 4 YORE or demonstrated equivalency of experience and/or education</li><li>
2+ years of experience working in A/E firms</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in architecture, Mechanical Engineering or Electrical Engineering</li><li>
Professional Engineer (P.E.) or Architecture License</li><li>
4 years of relevant experience in design and/or project management</li><li>
1 year in colocation and/or hyper-scale data center design management or engineering</li><li>
Excellent communication (written/oral) and organization skills</li><li>
Ability to work in dynamic, time-sensitive situations</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Relocation is not available for this position</li><li>
Sponsorship is not available for this position</li></ul><div></div><p><b>
About AECOM</b></p><p>
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.</p><p>
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.</p><p><b>
What makes AECOM a great place to work</b></p><p>
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community&mdash;where you have the freedom to grow in a world of opportunity.</p><p>
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</p></div>

Deputy Design Manager, Data Centers - Remote (U.S.)

Los Angeles County Metropolitan Transportation Authority

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$114,816.00 - $172,224.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Los Angeles, CA</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Regular Employee</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2401260</div>
</div></div></div><div><div><div><div><b>Cabinet</b></div>
</div><div><div>INFORMATION TECHNOLOGY AND SERVICES</div>
</div></div><div><div><div><b>Cost Center</b></div>
</div><div><div>3198 - INFORMATION SECURITY</div>
</div></div></div><div><div><div><div><b>Opening Date</b></div>
</div><div><div>02/27/2026</div>
</div></div><div><div><div><b>Closing Date</b></div>
</div><div><div>3/13/2026 5:00 PM Pacific</div>
</div></div></div><div><div><div><div><b>FLSA</b></div>
</div><div><div>Exempt</div>
</div></div><div><div><div><b>Bargaining Unit
</b></div></div><div><div>Non-Contract</div></div></div></div></div>
<br><div></div><div><div><div><p><b><i>Metro&rsquo;s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.</i></b></p>
</div>
</div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<div><p><br>
Monitors, identifies, and responds to security incidents collaborating with relevant stakeholders to ensure the adequate safeguard of Metro&rsquo;s digital assets.<br>
<br>
The cybersecurity engineer designs, implements, and maintains the technical controls that protect an organization&rsquo;s systems, networks, and data. Partnering with application owner to deploy and tune security tools, secure cloud and on premises applications and work closely with IT and operations to remediate vulnerabilities and respond to incidents.<br>
<br>
<b>Recruitment Timelines</b>: Interviews are projected to be scheduled for the week of <b>April 6</b><b>, 2026</b>. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.</p></div><br>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div><br>
<p></p><div><br>
<ul><li>Conduct regular vulnerability scans and penetration tests</li><li>
Utilize Security Information and Event Management (SIEM) tools to monitor systems for unusual activity, investigate alerts, and respond to potential threats</li><li>
Develop scripts and tools to automate security tasks, improving efficiency and reducing manual processes</li><li>
 Engineer and implement solutions to enhance the Cybersecurity Operations Center (CSOC&rsquo;s) ability to detect, respond and prevent incidents</li><li>
Analyze security data to identify potential security incidents, conduct root cause analysis, and offer actionable recommendations to prevent future occurrences</li><li>
Develop containment and remediation strategies and coordination across security and technical teams</li><li>
Identify, analyze, and respond to security incidents, coordinating with teams to contain, mitigate, and recover from such breaches</li><li>
Engineer detections aligned to the MITRE ATT&amp;CK framework and recommend improvements to leadership</li><li>
Support the maintenance and tuning of Cybersecurity Operations Center (CSOC) tools, including Security Information and Event Management (SIEM), Intrusion Detection Systems (IDS)/Intrusion Prevention Systems (IPS), firewalls, and other security technologies</li><li>
Validate effective security operations controls are implemented, maintained and adapted to threat landscape</li><li>
Monitor cybersecurity events across assigned environment using advanced Security Information, Threat Intelligence, and SIEM tools to detect and respond to security threats and incidents</li><li>
Examine log source data across endpoints, databases, applications, identity, network, mobile and cloud</li><li>
Work closely with Information Technology Services (ITS), and other teams to ensure effective communication and coordination during security incidents</li><li>
Identify areas for improvement in incident response and threat detection capabilities including tools and processes</li><li>
Lead improvement plans to the development and enhancement of Cybersecurity Operations Center processes, playbooks, and procedures</li><li>
Prepare monitoring and response metrics, Key Performance Indicator (KPIs) for security events and incidents. Upon request, report on the state of the Security Operation Center to cybersecurity leaders and stakeholders</li><li>
Maintain detailed and accurate records of security incidents, including timelines, actions taken, and outcomes</li><li>
Participate and assist in deploying Managed Security Service Providers solutions</li><li>
Manage service providers and ensure the agency is receiving optimal values</li><li>
Manage projects associated with Cybersecurity Operations Center controls deployment and improvement</li><li>
Serve as a mentor and escalation point for junior Security Operations Center engineers and assist with day-to-day requirements</li>
Participate in cross-functional security initiatives and projects<br>
<li>
</li></ul><div>
 May be required to perform other related job duties</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div><br>
<div><p><br>
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:<br>
<b>Education</b></p><br>
<ul><li>
Bachelor&rsquo;s Degree in Information Technology, Cybersecurity, Computer Science, or a related field</li></ul><b>
Experience</b><br>
<ul><li>
Six years of relevant experience or three years of relevant supervisory-level experience in cybersecurity (Security Operation Center and incident response) and information technology. Some positions in this class may require specialized experience in area of assignment</li></ul><b>
Certifications/Licenses/Special Requirements</b><ul><li>
Certification in one or more of the following is preferred: GIAC Security Operations Certified (GSOC), GIAC Certified Incident Handler Certification (GCIH), GIAC Defending Advanced Threats (GDAT), Microsoft Certified Security Operations Analyst Associate, CISSP</li><li>
Ability to work in a secure CSOC environment, which may require extended periods of time sitting and working at a computer</li></ul><ul><li>
This is a 24/7 operation, and the role may require working in shifts, including nights, weekends, and holidays, to ensure continuous monitoring and response</li></ul><p><b>
Preferred Qualifications</b><br>
<br>
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.</p>
The following are the preferred qualifications:<ul><li><p><br>
Experience applying strong knowledge of network architecture, identity and access management, endpoint security, and Zero Trust design principles to design secure enterprise solutions</p></li><li><p>
Experience applying security frameworks such as National Institute of Standards and Technology (NIST) and International Organization for Standardization (ISO)</p></li><li><p>
Experience reviewing, analyzing, and documenting security configurations across systems and cloud platforms</p></li><li><p>
Experience assessing and prioritizing vulnerabilities, overseeing patch governance, and aligning remediation efforts with frameworks such as National Institute of Standards and Technology (NIST) and Center for Internet Security (CIS) benchmarks</p></li><li><p>
Experience communicating technical risk and remediation plans to engineering teams, stakeholders, and executive leadership</p></li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Essential Knowledge</b></h2></div><br>
<div><p><br>
<b>Knowledge of</b> (defined as a learned body of information that is required for and applied in the performance of job tasks)</p><br>
<ul><li>
Proficiency with Security Orchestration, Automation, and Response (SOAR), SIEM, threat intelligence, identity, sandboxes, vulnerability management and Endpoint Detection and Response (EDR)/extended detection and response (XDR) technologies</li><li>
Strong understanding of threats and vulnerabilities and principles of incident response</li><li>
Strong understanding of the MITRE ATT&amp;CK framework</li><li>
Information Technology/Operational Technology security challenges and agency-wide Cybersecurity requirements</li><li>
Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency</li><li>
Statutory and regulatory requirements, standards, and ethics pertaining to information access, audit, investigation, security, and privacy, such as PCI-DSS (Payment Card Industry Data Security Standard), California S.B. 1386, California Privacy Rights Act (CPRA), and HIPAA (Health Insurance Portability and Accountability Act)</li><li>
Theories, principles, and practices of management information systems and specified application areas Network operating systems such as Cisco Routing and Switching, Microsoft Windows, Linux/UNIX, Cloud services (SaaS, PaaS, IaaS) and other networks related to the area of assignment</li><li>
Cybersecurity frameworks (e.g., National Institute Standard Technology (NIST), International Organization for Standardization (ISO 27001)) and their application in Cybersecurity Operations Center environments</li><li>
Diverse IT infrastructure/security environments, with various IT systems, technologies, platforms, concepts, and applications</li><li>
Network architecture and design elements</li><li>
Security and contingency planning concepts, including data integrity, authentication and authorization</li><li>
Project management techniques and tools</li></ul><b>
Skill in </b>(defined as the proficient manual, verbal, or mental utilization of data, people, or things)<ul><li>
Researching computer systems, assessing potential risks, and considering possible solutions</li><li>
Analyzing situations, conducting research, defining problems, providing recommendations, and implementing solutions and alternatives based on network infrastructure</li><li>
Analyzing and evaluating system changes to determine feasibility</li><li>
Seeking out and updating knowledge on applicable systems, legislation, practices and techniques</li><li>
Communicating effectively orally and in writing and making presentations</li></ul><b>
Ability to </b>(defined as a present competence to perform an observable behavior or produce an observable result)<ul><li>
Effectively communicate technical information, issues, and solutions to multiple organizational levels internally and externally in a clear and simple way</li><li>
Educate users and explain the importance of cybersecurity and how to protect data</li><li>
Interact professionally with various levels of Metro employees and outside representatives</li><li>
Think strategically and turn ideas into actions</li><li>
Work independently and deliver results</li><li>
Prepare documentation, reports, and correspondence</li></ul><ul><li>
Read, write, speak, and understand English</li></ul><b>
Special Conditions</b><br>
<ul><li>
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements</li><li>
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job</li><li>
Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions</li><li>
This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of Directors</li><li>
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out</li></ul><b>
Working Conditions</b><br>
<ul><li>
Typical office situation</li><li>
Close exposure to computer monitors and video screen</li><li>
Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments</li><li>
Work after designated regular hours in case of special assignments or emergencies</li></ul><b>
Physical Effort Required</b><br>
<ul><li>
Sitting at a desk or table</li><li>
Operate a telephone or other telecommunications device and communicate through the medium</li><li>
Type and use a keyboard and mouse to perform necessary computer-based functions</li><li>
Standing</li><li>
Walking</li><li>
Communicating through speech in the English language required</li></ul><br>
(EH)</div><br>
<p></p>
</div><div></div><div><div><p>Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro&rsquo;s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.</p><br>
<p></p>
<p><b>Selection Procedure</b></p>
<p>Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.</p><br>
<p></p>
<p><b>Application Procedure</b></p>
<p>To apply, visit Metro's website at www.metro.net and complete an online Employment Application.<br>
Computers are available to complete online Employment Applications at the following Metro locations:<br>
<br>
<b>METRO Headquarters, Employment Office</b><br>
<b>One Gateway Plaza</b><br>
<b>Los Angeles, CA 90012</b><br>
<b>Open: Monday through Friday, 8am-4pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p><br>
<b>Metro Talent Hub</b><br>
<b>8501 S. Evermont Place</b><br>
<b>Los Angeles, CA 90044</b><br>
<b>Open: Monday through Friday, 9am-5pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p></p>
<p><b>East Los Angeles Customer Center</b><br>
<b>4501 B Whittier Blvd</b><br>
<b>Los Angeles, CA 90022</b><br>
<b>Open: Tuesday through Saturday, 10am to 6pm</b><br>
<b>(Closed Sun &amp; Mon)</b></p><br>
<p></p>
<p><b>Wilshire/Vermont Customer Center</b><br>
<b>3183 Wilshire Blvd, Ste 174</b><br>
<b>Los Angeles, CA 90010</b><br>
<b>Open: Monday through Friday, 10am-6pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p></p>
<p><b>Rosa Parks Customer Center</b><br>
<b>Willowbrook/Rosa Parks Station</b><br>
<b>11720 Wilmington Ave</b><br>
<b>Los Angeles, CA 90059</b><br>
<b>Open: Monday through Friday, 6am to 6:30pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><p><br>
<br>
<b>Telephone: </b>(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.<br>
<br>
<b>All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.</b></p>
<ul><li>Open to the public and all Metro employees</li></ul>
<p>This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.</p></div></div></div>
<br><div></div><div><div><div><p><b><i>*Please refer to the applicable benefit type (Regular or Temporary)*</i></b><br>
</p><div><b>BENEFITS FOR REGULAR EMPLOYEES</b><br>
 </div>Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro. <br>
<br>
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.<br>
<br>
<b>Medical/Dental/Vision Plan</b> - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.<br>
<br>
<b>Group Life Insurance</b> - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.<br>
<br>
<b>Accidental Death &amp; Dismemberment Insurance</b> - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.<br>
<br>
<b>Long-Term Disability Insurance</b> - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.<br>
<br>
<b>Holidays</b> - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.<br>
<br>
<b>Time off with Pay (TOWP)</b> - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.<br>
Years of Service Annual Accrual<br>
Hire date - 5 years 20 days<br>
Beginning of 6th - 10th year 25 days<br>
Beginning of 11th - 15th year 30 days<br>
Beginning of 16th + years 35 days<br>
<br>
<b>Pension Plan</b> - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.<br>
<br>
<b>Other Benefits</b>: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.<br>
<div><b>BENEFITS FOR TEMPORARY EMPLOYEES</b><br>
 </div><b>Temporary (Contingent) employees are eligible for the following benefits only:</b><ul><li>Kaiser medical insurance</li><li>Public Pension Plan</li><li>457/401K Plan</li><li>Flex Spending</li><li>Paid Sick Time</li><li>Fare Media</li><li>Rideshare Subsidies</li><li>Metro One Fitness membership</li></ul>For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro&rsquo;s Pension &amp; Benefits website at benefits.metro.net</div></div></div><p></p>

CYBERSECURITY ENGINEER

Therapeutic Play Foundation

<p><b>Outreach Program Manager</b></p><p>Full-Time | Salaried | Hybrid Reports To: Operations Director Minimum Three (3) In-Person Days Per Week Required</p><p><b>Position Summary</b></p><p>The Outreach Program Manager serves as the operational lead for Community Health Workers (CHWs) and all outreach-based workforce execution across CalAIM, Healthcare Access, STRTP, and ARTGard programming.</p><p>This role supervises CHWs, oversees call center assignments, field-based engagement (including door knocking and tabling), mail outreach campaigns, Community Play Dates, and Wellness Labs (CHW-related components), and ensures timely documentation compliance.</p><p>The Outreach Program Manager ensures CHWs demonstrate professionalism, complete assigned outreach tasks, and meet documentation and engagement standards aligned with grant, MCP, and organizational expectations.</p><p>Clinical supervision of LCMs and therapeutic documentation quality remains under the Clinical Team Lead.</p><p><b>Core ResponsibilitiesCHW Supervision &amp; Workforce Leadership</b></p><ul><li>Directly supervise Community Health Workers (CHWs) &bull; Provide regular oversight meetings and performance feedback &bull; Monitor professionalism, reliability, and engagement quality &bull; Ensure CHWs meet outreach and documentation expectations &bull; Address performance concerns in collaboration with Operations Director</li></ul><p><b>Call Center &amp; Outreach Assignment Oversight</b></p><ul><li>Assign and monitor CHW call center shifts and outreach call campaigns&bull; Ensure CHWs complete required call quotas and outreach attempts&bull; Monitor documentation of call center engagement activities&bull; Track and verify OTF/RTF documentation related to outreach contacts&bull; Ensure auto-dialer or call tracking systems are utilized appropriately&bull; Provide follow-up for incomplete call assignments or missing documentation</li></ul><p><b>Field Outreach &amp; Community Engagement Standards</b></p><ul><li>Ensure CHWs demonstrate professionalism during door knocking, tabling events, and in-person outreach&bull; Monitor adherence to safety protocols and community engagement guidelines&bull; Oversee coordination of mail outreach campaigns and documentation of outreach attempts&bull; Ensure community partner interactions reflect organizational standards&bull; Provide day-of oversight for Community Play Dates, Wellness Labs, and major outreach initiatives</li></ul><p><b>Workforce Scheduling &amp; Payroll Coordination</b></p><ul><li>Draft expected shift assignments for outreach events, call center coverage, door knocking initiatives, and community programming&bull; Submit finalized shift schedules to HR for entry into Gusto&bull; Coordinate schedule changes with HR to ensure accurate payroll processing&bull; Monitor staffing coverage to prevent operational gaps</li></ul><p>Final payroll processing and compensation authority remain under HR and executive leadership.</p><p><b>Documentation &amp; CalAIM Compliance Oversight</b></p><ul><li>Monitor CHW progress note submission timelines&bull; Track OTF/RTF completion across call center, door knocking, and event-based outreach&bull; Maintain documentation compliance dashboards&bull; Provide reminders and corrective follow-up for missing documentation&bull; Escalate repeated non-compliance concerns to Operations Director&bull; Collaborate with Data, Grants &amp; Development Director when documentation gaps impact billing or reporting</li></ul><p>Clinical documentation quality remains under Clinical Team Lead oversight.</p><p><b>Outreach Playbooks &amp; Systems Development</b></p><ul><li>Lead development and refinement of outreach playbooks for call center operations, field engagement, and tabling&bull; Standardize workflows for documentation, outreach tracking, and event execution&bull; Ensure playbooks align with CalAIM, MCP, and grant compliance requirements</li></ul><p><b>Event Materials, Logistics &amp; Expense Oversight</b></p><ul><li>Submit flyer requests and coordinate with marketing/design&bull; Ensure outreach materials align with program guidelines&bull; Coordinate supply inventory and event preparation&bull; Create and submit expense reports related to outreach activities&bull; Ensure expenditures align with grant documentation standards</li></ul><p><b>CHW Training Academy &amp; Proficiency</b></p><ul><li>Oversee implementation of the CHW Training Academy&bull; Monitor CHW training completion and competency benchmarks&bull; Ensure CHWs demonstrate proficiency in outreach engagement, call center etiquette, documentation standards, and community professionalism &bull; Coordinate refresher training when needed</li></ul><p><b>Cross-Functional Collaboration</b></p><ul><li>Collaborate with Operations Director to ensure smooth day-to-day workforce execution &bull; Participate in weekly 30-minute Revenue &amp; Operations Alignment meeting &bull; Coordinate with Clinical Team Lead when outreach intersects with behavioral health considerations &bull; Work with Data, Grants &amp; Development Director to address compliance or reporting impacts</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree required (Public Health, Social Work, Healthcare Administration, or related field preferred) &bull; 3&ndash;5 years experience in outreach, program management, or community engagement &bull; Experience supervising CHWs or community-based workforce preferred &bull; Knowledge of CalAIM, Medi-Cal documentation standards, or grant-funded programs preferred &bull; Strong leadership, organizational, and accountability skills &bull; Ability to manage workforce compliance and field execution simultaneously</li></ul><p><b>Work Environment &amp; Compensation</b></p><ul><li>Full-time (40 hours per week)&bull; Hybrid role with minimum three (3) in-person days required. South LA&bull; Additional in-person attendance required for major outreach events&bull; Salary Range: $66,560 &ndash; $87,360 annually&bull; Benefits include healthcare benefits, PTO, and professional development opportunities</li></ul><p>Job Type: Full-time</p><p>Pay: $66,560.00 - $87,360.00 per year</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: Hybrid remote in Los Angeles, CA 90043</p>

Outreach Program Manager

Ashley Furniture Industries

<div><b>Global Tech Services - Tech III</b><br>
<br>
<b>Department:</b> Global Tech Services (GTS)<br>
<b>Location:</b> Covington LA
<br>
<b>Reports To:</b> GTS Manager / GTS Senior Manager<br>
<b>Employment Type:</b> Full-Time<br>
<br>
<b>About Ashley Furniture</b><br>
<br>
Ashley Furniture is a leading global furniture manufacturer and retailer committed to delivering quality home furnishings and exceptional value to our customers. As we continue to grow and evolve, we're investing in enterprise technology initiatives that support our manufacturing, distribution, retail, and back-office operations worldwide.<br>
<br>
<b>Job Summary</b><br>
<br>
The <b>Global Tech Services - Tech III</b> independently manages and supports all systems that enable Manufacturing, Distribution, Supply Chain, Retail, Back Office, and other business units to operate effectively, while supporting and advising junior team members.<br>
<br>
This role provides advanced troubleshooting of Microsoft Windows, Apple, and Linux workstations and laptops, iOS and Android mobile devices, barcode scanners and printers, wired and wireless networks, and other operational hardware and software. In addition to these technical skill sets, this role has a technical understanding of Networking, Wireless Systems, UPS, Data Center operations, and IoT.<br>
<br>
<b>Key Responsibilities</b><br>
<br>
<b>IT Support &amp; Troubleshooting</b><br>
<ul><li>Work within IT ticketing system to address and track IT hardware and software issues</li>
<li>Troubleshoot user technical issues with desktops, laptops, and tablets across various teams and environments</li>
<li>Provide advanced troubleshooting for Microsoft Windows, Apple, and Linux platforms</li>
<li>Support iOS and Android mobile devices</li>
<li>Troubleshoot barcode scanners and operational hardware</li>
<li>Install, troubleshoot, and repair laser, thermal, check, and badge printers</li>
<li>Install, configure, and troubleshoot public and proprietary software</li>
<li>Image and support Apple-related hardware and software</li><br>
</ul><br>
<br>
<b>Infrastructure &amp; Networking</b><br>
<ul><li>Run, terminate, test, and troubleshoot ethernet, fiber optic, and coaxial cabling</li>
<li>Utilize ladders and lifts to reach network cabling and equipment for installs and troubleshooting</li>
<li>Support networking, wireless systems, UPS, data center operations, and IoT devices</li><br>
</ul><br>
<br>
<b>Device &amp; Asset Management</b><br>
<ul><li>Image desktops, laptops, and tablets</li>
<li>Monitor and track IT assets, inventory, and warranty periods of machines</li>
<li>Manage lifecycle of IT equipment and hardware</li><br>
</ul><br>
<br>
<b>Vendor &amp; Escalation Management</b><br>
<ul><li>Act as liaison for vendors working on IT systems, providing direction and assistance as needed</li>
<li>Follow escalation procedures to ensure advanced tickets are addressed efficiently</li>
<li>Receive tickets from GTS I/GTS II technicians and address or escalate further</li><br>
</ul><br>
<br>
<b>Project Leadership &amp; Documentation</b><br>
<ul><li>Take point on projects as directed by GTS Manager/GTS Senior Manager</li>
<li>Create reports that add value to the team within ticket system</li>
<li>Create knowledge base (KB) articles that provide direction as new issues are resolved</li>
<li>Demonstrate ITIL standards and practices</li><br>
</ul><br>
<br>
<b>Team Development &amp; Collaboration</b><br>
<ul><li>Mentor GTS I/GTS II technicians to encourage growth personally and professionally</li>
<li>Support and advise junior team members on technical issues and best practices</li>
<li>Cordially and professionally interact with customers, vendors, superiors, peers, and others</li><br>
</ul><br>
<br>
<b>Core Values</b><br>
<ul><li>Demonstrate the Company's Core and Growth Values in the performance of all job functions</li><br>
</ul><br>
<br>
<b>Qualifications</b><br>
<br>
<b>Education</b><br>
<ul><li>Associate degree in Computer Science, Information Technology, or related field preferred</li>
<li>Equivalent combination of education and technical certifications may be considered</li><br>
</ul><br>
<br>
<b>Experience</b><br>
<ul><li>5+ years of experience in IT support, desktop support, or technical troubleshooting</li>
<li>Experience supporting manufacturing, distribution, or retail environments preferred</li>
<li>Demonstrated experience mentoring or training junior technical staff</li><br>
</ul><br>
<br>
<b>Required Technical Skills</b><br>
<br>
<b>Operating Systems:</b><br>
<ul><li>Advanced troubleshooting: Microsoft Windows, Apple macOS, Linux</li>
<li>Mobile platforms: iOS, Android</li>
</ul><br>
<b>Hardware Support:</b><br>
<ul><li>Desktop, laptop, and tablet imaging and troubleshooting</li>
<li>Barcode scanners and operational hardware</li>
<li>Printer systems: Laser, thermal, check, badge printers</li>
<li>Network equipment installation and troubleshooting</li>
</ul><br>
<b>Networking &amp; Infrastructure:</b><br>
<ul><li>Ethernet, fiber optic, and coaxial cabling (run, terminate, test, troubleshoot)</li>
<li>Wired and wireless network troubleshooting</li>
<li>UPS systems</li>
<li>Data center operations</li>
<li>IoT device support</li>
</ul><br>
<b>Systems &amp; Tools:</b><br>
<ul><li>IT ticketing systems</li>
<li>ITIL standards and practices</li>
<li>Asset and inventory management systems</li>
<li>Knowledge base and documentation tools</li><br>
</ul><br>
<br>
<b>Certifications Preferred</b><br>
<ul><li>CompTIA A+</li>
<li>CompTIA Network+</li>
<li>ITIL Foundation</li>
<li>Microsoft 365 Certified: Endpoint Administrator Associate</li>
<li>Apple Certified Support Professional (ACSP)</li><br>
</ul><br>
<br>
<b>Skills &amp; Competencies</b><br>
<ul><li>Strong problem-solving and analytical skills</li>
<li>Excellent communication and customer service abilities</li>
<li>Ability to mentor and develop junior team members</li>
<li>Project management and organizational skills</li>
<li>Ability to work independently and prioritize multiple tasks</li>
<li>Physical ability to utilize ladders and lifts for equipment access</li>
<li>Professional and cordial interaction with all stakeholders</li><br>
</ul><br>
<br>
<b>Core Competencies Aligned to Ashley Values</b><br>
<br>
Successful team members at Ashley consistently demonstrate:<br>
<ul><li><b>Integrity &amp; Transparency</b> - Forthright, honest communication and ethical decision-making</li>
<li><b>Execution Discipline</b> - Relentless follow-through and attention to detail</li>
<li><b>Hands-On Ownership</b> - Willingness to &quot;get dirty,&quot; inspect work, and solve real problems</li>
<li><b>Leadership at Every Level</b> - Ability to lead initiatives and influence outcomes regardless of title</li>
<li><b>Customer &amp; Business Mindset</b> - Focus on delivering what is promised and driving measurable impact</li>
<li><b>Boundaryless Collaboration</b> - Works for the greater good of the enterprise, not functional silos</li>
<li><b>Continuous Improvement</b> - Learns the business deeply and improves how work gets done</li><br>
</ul><br>
<br>
<b>Physical Requirements</b><br>
<ul><li>Ability to lift and move equipment up to 50 pounds</li>
<li>Ability to utilize ladders and lifts to reach network cabling and equipment</li>
<li>Ability to work in various environments including offices, manufacturing floors, warehouses, and data centers</li>
<li>Occasional travel to other Ashley locations as needed</li><br>
</ul><br>
<br>
<b>What We Offer</b><br>
<ul><li>Competitive compensation package</li>
<li>Comprehensive benefits including health, dental, and vision insurance</li>
<li>401(k) with company match</li>
<li>Professional development and certification opportunities</li>
<li>Collaborative and innovative work environment</li>
<li>Opportunity to support technology operations at a leading global brand</li><br>
</ul><br>
<br>
<b>Equal Employment Opportunity Statement</b><br>
<br>
Ashley Furniture is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>

Global Services Tech III

myPlace Health

<div>
 <strong>
  About MyPlace Health
  <br/>
  <br/>
 </strong>
 myPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish.
 <br/>
 <br/>
 Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our myPlace PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant&rsquo;s preferred place.
 <br/>
 <br/>
 myPlace Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they &ldquo;age in place&rdquo; in the community. This is a unique opportunity to take on one of our country&rsquo;s most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets.
 <br/>
 <br/>
 <strong>
  About This Role
  <br/>
  <br/>
 </strong>
 As our Enrollment RN Manager, you&rsquo;ll be the clinical leader at the front door of our PACE program&mdash;guiding how frail older adults and their families first experience myPlace Health. You&rsquo;ll lead and develop the enrollment clinical team across both our Greater LA and South LA sites, coaching Enrollment RN Supervisors, RNs, and LVNs while ensuring consistent standards, workflows, and a warm, person-centered experience.
 <br/>
 <br/>
 You&rsquo;ll oversee NFLOC and other level-of-care assessments, keep enrollment documentation audit-ready, and serve as a go-to expert on PACE eligibility and regulatory requirements. In this hybrid role, you&rsquo;ll split your time between the center, the community, and working from home; partnering closely with Outreach, Center Operations, Finance, and Compliance to align enrollment with program capacity, growth, and quality goals.
 <br/>
 <br/>
 <strong>
  What Does Success Look Like As Our First Enrollment RN Manager?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and develop the enrollment clinical team across all sites: Coach, mentor, and support Enrollment RN Supervisors, RNs, and LVNs at each PACE center, providing regular feedback, performance management, and growth opportunities while ensuring consistent standards, workflows, and participant experience across locations.
  </li>
  <li>
   Own the clinical side of enrollment: Oversee NFLOC and other Level of Care assessments, home safety evaluations, and enrollment-related clinical documentation to ensure completeness, accuracy, and timeliness.
  </li>
  <li>
   Keep us audit-ready and compliant: Maintain high standards of documentation in the EHR and CRM. Lead preparation for DHCS, CMS, and other regulatory audits, ensuring all enrollment activities meet PACE and state/federal requirements.
  </li>
  <li>
   Be the internal expert on PACE eligibility: Serve as a go-to resource on PACE eligibility criteria, enrollment rules, and NFLOC guidelines. Provide guidance to leaders and staff when questions or complex cases arise.
  </li>
  <li>
   Drive collaboration across teams: Partner with Outreach, Center Leadership, Finance, Compliance, and Center Operations to align enrollment workflows with program capacity and strategic growth goals.
  </li>
  <li>
   Use data to improve how we work: Track key enrollment metrics such as pipeline status, RN productivity, documentation timelines, and audit findings. Use insights to refine processes and support decision-making.
  </li>
  <li>
   Lead clinical eligibility reviews: Facilitate clinical eligibility meetings, helping present and review nursing recommendations for potential participants and supporting clear, informed decisions.
  </li>
  <li>
   Provide hands-on support when needed: Step in to complete home-based assessments and NFLOC evaluations when needed to maintain timelines and continuity of operations.
  </li>
  <li>
   Optimize our systems and tools: Help implement or refine EHR and CRM workflows that support enrollment, reduce administrative burden, and strengthen reporting and audit capabilities.
  </li>
  <li>
   Identify and escalate risks: Spot clinical, operational, or regulatory risks that could impact eligibility, enrollment timing, or compliance, and partner with leadership to address them.
  </li>
  <li>
   Step in where it makes sense: Take on additional projects and responsibilities as needed to support enrollment operations and participant care, within the scope of your RN licensure, training, and organizational needs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Does An Ideal Profile Look Like?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You are a licensed RN in California: You hold an active, unrestricted Registered Nurse (RN) license in the state of California.
  </li>
  <li>
   You are clinically seasoned: You bring at least 5 years of nursing experience, ideally in geriatrics, case management, managed care, or community and home-based care.
  </li>
  <li>
   You are a proven people leader: You have a minimum of 2 years of leadership or supervisory experience, including performance management, clinical oversight, and team development.
  </li>
  <li>
   You care deeply about older adults: You have experience working with older adults and frail populations and are committed to dignity, safety, and person-centered care.
  </li>
  <li>
   You are educated and growth-minded: You have an Associate&rsquo;s degree in Nursing, and a BSN is strongly preferred.
  </li>
  <li>
   You understand enrollment and compliance: You are familiar with enrollment processes, care coordination, and regulatory requirements; experience with PACE, Medi-Cal, or value-based care models is a plus.
  </li>
  <li>
   You are tech-comfortable and data-aware: You are comfortable using Electronic Health Record (EHR) and Customer Relationship Management (CRM) systems for documentation, workflow management, and performance reporting.
  </li>
  <li>
   You are a strong communicator and collaborator: You bring excellent communication, interpersonal, organizational, and problem-solving skills and can build trust across disciplines and levels.
  </li>
  <li>
   You are field-ready when needed: You have a valid California driver&rsquo;s license and reliable transportation to travel within the service area for home visits and assessments.
  </li>
  <li>
   You prioritize safety and readiness: You have current CPR certification or are willing to obtain it within 60 days of hire.
  </li>
  <li>
   You bring the power of language: You may offer bilingual skills, such as Spanish, Cantonese, Mandarin, or Vietnamese, which are highly preferred.
  </li>
  <li>
   You are mission-driven at your core: Above all, you are passionate about helping frail older adults live safely and independently at home and want your work to reflect that purpose every day.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Fine Print:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Set your weekly rhythm &ndash; You&rsquo;ll work Monday through Friday, with the flexibility to support occasional weekend needs when participant care or operations require it.
  </li>
  <li>
   Blend office, home, and community &ndash; This is a hybrid role, combining time in the field across our Greater LA and South LA service areas, time at the center, and time working from home when appropriate.
  </li>
  <li>
   Meet people where they are &ndash; You&rsquo;re comfortable being out in the community, connecting with participants and team members in real-world settings, and traveling to our centers as needed for collaboration, meetings, and on-site support.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Physical Requirements Of The Role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to sit for extended periods while working on a computer, reviewing charts, and participating in meetings.
  </li>
  <li>
   Ability to stand, walk, and move throughout the Center, clinic, and office spaces for portions of the day.
  </li>
  <li>
   Ability to drive and travel within the service area for home visits and assessments, including entering and navigating a variety of home environments that may include stairs, tight spaces, or uneven surfaces.
  </li>
  <li>
   Ability to occasionally lift, carry, push, or pull materials and equipment (such as a laptop, charts, or small medical equipment), generally up to 25 pounds.
  </li>
  <li>
   Ability to bend, reach, kneel, and stretch as needed during home safety evaluations or when reviewing participant environments.
  </li>
  <li>
   Sufficient vision and hearing to assess participant conditions, review documentation, and communicate clearly in person, by phone, and via video.
  </li>
  <li>
   Ability to perform repetitive hand and wrist motions associated with computer use and documentation.
  </li>
  <li>
   Ability to move quickly and adapt in a dynamic clinical and operational environment.
  </li>
  <li>
   Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Work Environment:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Make the PACE Center your home base: You&rsquo;ll spend part of your time in a combined clinic and administrative office setting, working side by side with nurses, social workers, therapists, physicians, and operations teammates.
  </li>
  <li>
   Take your impact into the community: You&rsquo;ll regularly travel within our Greater LA and South LA service areas to support home-based assessments, NFLOC evaluations, and other enrollment activities in participants&rsquo; homes and neighborhood settings.
  </li>
  <li>
   Enjoy true hybrid flexibility: You&rsquo;ll also work from home for focused time on documentation, chart review, virtual meetings, planning, and data or workflow review, while staying closely connected to your team.
  </li>
  <li>
   Thrive in a fast-moving, team-first environment: You&rsquo;ll collaborate closely with Outreach, Finance, Compliance, and Center Operations to meet enrollment timelines, manage the pipeline, and support program growth.
  </li>
  <li>
   Balance screen time and face time: Your days will blend computer and phone work, virtual meetings, in-person huddles, and time spent moving between clinic, office, and community settings.
  </li>
  <li>
   Work safely in a healthcare setting: At the center and in the field, you may encounter infectious diseases and body fluids; we provide training and PPE, and you&rsquo;ll follow standard infection control practices.
  </li>
  <li>
   Stay flexible in a lively space: Noise levels are typically moderate but can increase during peak clinic hours or group activities, keeping the environment active and engaging.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Lead the Front Door of Care &ndash; Become Our Enrollment RN Manager
  <br/>
  <br/>
 </strong>
 If you&rsquo;re an RN leader who loves building strong teams, improving how work gets done, and making a real difference for frail older adults, we&rsquo;d be excited to connect with you. Join us in shaping a thoughtful, person-centered enrollment experience that helps more seniors stay safely at home, surrounded by the care and community they deserve.
 <br/>
 <br/>
 <strong>
  Your Application
  <br/>
  <br/>
 </strong>
 Please submit your resume/CV.
 <br/>
 <br/>
 <strong>
  Our Commitment to Diversity, Equity and Inclusion
  <br/>
  <br/>
 </strong>
 At myPlace Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging. We pride ourselves to be an equal opportunity employer. People seeking employment at myPlace Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
 <br/>
 <br/>
 <strong>
  COVID-19 Vaccination Policy
  <br/>
  <br/>
 </strong>
 At myPlace Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.
 <br/>
 <br/>
 <strong>
  Beware of Scams and Fraud
  <br/>
  <br/>
 </strong>
 Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that myPlace Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the &lsquo;Rip-offs and Imposter Scams&rsquo; option: https://reportfraud.ftc.gov/#/
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 <br/>
 <br/>
 <strong>
  What&rsquo;s In It for You?
  <br/>
  <br/>
 </strong>
 At myPlace Health, we believe that when we take exceptional care of our people, they can take exceptional care of our participants. That&rsquo;s why we&rsquo;ve built a comprehensive, people-first rewards package designed to support your well-being&mdash;professionally, financially, and personally.
 <br/>
 <br/>
 Here&rsquo;s a snapshot of what you can look forward to:
 <br/>
 <br/>
 <strong>
  Competitive Pay &amp; Total Rewards
  <br/>
  <br/>
 </strong>
 We offer a strong base salary along with a total rewards package that reflects your experience, education, certifications, and the location of your role. For onsite roles, we adjust pay based on local markets; remote roles are aligned to national pay benchmarks.
 <br/>
 <br/>
 <strong>
  Performance-Based Incentives
  <br/>
  <br/>
 </strong>
 Our productivity-driven incentive plan recognizes your individual and team contributions and rewards you for meeting and exceeding agreed-upon productivity and quality goals.
 <br/>
 <br/>
 <strong>
  Ongoing Growth &amp; Feedback
  <br/>
  <br/>
 </strong>
 You&rsquo;ll receive two performance reviews per year (when applicable), giving you the chance to grow, reflect, and celebrate your achievements.
 <br/>
 <br/>
 <strong>
  Plan for Your Future
  <br/>
  <br/>
 </strong>
 Take advantage of our 401(k) plan with an employer match&mdash;because your future matters.
 <br/>
 <br/>
 <strong>
  Health Coverage that Fits Your Life
  <br/>
  <br/>
 </strong>
 Choose from six medical plans, with up to 80% of premiums covered for employees and 75% for dependents.
 <br/>
 <br/>
 <strong>
  More Than Just Medical
  <br/>
  <br/>
 </strong>
 We&rsquo;ve got you covered with dental and vision insurance, FSA/HSA options, short- and long-term disability, basic life insurance, and additional benefits like accident, critical illness, and hospital indemnity coverage.
 <br/>
 <br/>
 <strong>
  Generous Time Off
  <br/>
  <br/>
 </strong>
 Recharge with 20 days of PTO to start, 12 paid holidays, and 2 floating holidays each year.
 <br/>
 <br/>
 <strong>
  Support for Your Learning
  <br/>
  <br/>
 </strong>
 We prioritize your professional development with a generous CME/CEU budget, dedicated time off for learning, and ongoing growth opportunities.
 <br/>
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 <strong>
  Family Comes First
  <br/>
  <br/>
 </strong>
 Our family-friendly culture includes paid parental leave and a child care stipend to help support you at home.
</div>


Enrollment RN Manager

Oneida Total Integrated Enterprises

<div>Description:
<p><b>
Oneida Technology Services (OTS)</b> is actively seeking a highly motivated, full-time <b>Tier 2 Field Service Engineer </b>in <b>Los Angeles, CA</b>. <b>This is a fully on-site position.</b></p><p><b>
Key Responsibilities:</b></p><ul><li>
Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.</li><li>
Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.</li><li>
Recommend systems modifications to reduce user problems.</li><li>
Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.</li><li>
Install operating system patches, upgrades etc. via SCCM Software Center</li><li>
Provide remote support services for telework/home users.</li><li>
Help ensure user applications work over VPN and/or Citrix.</li><li>
Manage user relocation requests</li><li>
Ensure devices are properly encrypted.</li><li>
Local On-Site Cabling</li><li>
Provide on-site support for enterprise groups such as the network and security operation centers.</li><li>
Restart network equipment, including switches and routers as directed by enterprise networking.</li><li>
Replace defective network equipment.</li><li>
Wireless Services</li><li>
Assist users with mobile communication devices.</li><li>
Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.</li><li>
Asset Inventory Support</li><li>
Assist with physical inventory as needed.</li><li>
Assist with receiving and receipting property.</li><li>
Disposal Preparation Support</li><li>
Process computer equipment for disposal.</li><li>
Ensure disposal policies are properly employed.</li><li>
Ensure all devices are fully wiped of information before leaving the facility.</li><li>
Video Conferencing and Audio/Video O&amp;M</li><li>
Troubleshoot system problems.</li><li>
Work with support staff for remote troubleshooting and repairs.</li><li>
Assist in setting up presentation devices and video conferencing units.</li><li>
Support pre/post application releases</li><li>
Gather analyze, and report end-user support trends</li><li>
Other duties as assigned</li></ul>
Requirements:
<p><b>
Minimum Qualifications:</b></p><ul><li>
High School with 0-2 years (or commensurate experience)</li><li>
US Citizen</li><li>
High degree of technical proficiency</li><li>
Excellent problem-solving skills and analytical abilities</li><li>
Must be able to obtain and hold a Public Trust Clearance</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Minimum 6 months&rsquo; experience troubleshooting Apple Macintosh software and hardware in a customer service role</li><li>
Certification in Microsoft Operating Systems</li><li>
Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation</li><li>
CompTIA Network+</li><li>
CompTIA A+</li><li>
CompTIA Server+</li><li>
CompTIA Security+</li></ul><p><b>
Compensation Range:</b> $20/Hour</p><p><b>
About Us:</b></p><p>
The Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, and construction services worldwide.</p><p>
Our family of companies includes:</p><ul><li>
Oneida ESC Group (OESC)</li><li>
Oneida Professional Services (OPS)</li><li>
Oneida Total Integrated Enterprises (OTIE)</li><li>
Mission Support Services (MS2)</li><li>
Sustainment &amp; Restoration Services (SRS)</li><li>
Oneida Engineering Solutions (OES)</li><li>
General Mechanical Corporation (GMC)</li><li>
LG2 Environmental Solutions (LG2)</li><li>
Oneida Environmental (OE)</li></ul><p>
We integrate our staff for dedicated, cooperative, and business-like delivery of services to enhance our customers&rsquo; missions.</p><p><b>
Equal Employment Opportunity:</b></p><p>
Oneida ESC Group is an equal opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws, national origin, disability, veteran status, or other legally protected characteristics.</p><p>
Oneida ESC Group participates in the E-Verify program. Learn more about the E-Verify program. https://www.e-verify.gov/</p><p>
Oneida ESC Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.</p><p>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Oneida ESC Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p></div>

Tier 2 Field Service Engineer - Journeyman

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